Dell Technology Guide
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... default view. All rights reserved. represents Windows Vista Start button. Trademarks used by Bluetooth SIG, Inc. Dell Inc. Notes, Notices, and Cautions NOTE: A NOTE indicates important information that helps you how to avoid the problem. NOTICE: A NOTICE indicates either trademarks or registered trademarks of Intel Corporation in this document to refer to...
... default view. All rights reserved. represents Windows Vista Start button. Trademarks used by Bluetooth SIG, Inc. Dell Inc. Notes, Notices, and Cautions NOTE: A NOTE indicates important information that helps you how to avoid the problem. NOTICE: A NOTICE indicates either trademarks or registered trademarks of Intel Corporation in this document to refer to...
Dell Technology Guide
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...Storage 78 Solid-State Drive (SSD 78 Installing Drivers for Media Drives 79 Determining Whether a Device Driver is the Source of a Device Problem 79 Replacing a Driver With a Previous Version of the Driver 79 Using the Drivers and Utilities Media to Reinstall a Driver 80 Manually ...Reinstalling a Driver 80 Drive Problems 81 Optical Drive Problems 82 Hard Drive Problems 82 Working with RAID 83 RAID Level 0 83 RAID Level 1 84 RAID Level 0+1 Configuration 86 RAID Level 5 Configuration...
...Storage 78 Solid-State Drive (SSD 78 Installing Drivers for Media Drives 79 Determining Whether a Device Driver is the Source of a Device Problem 79 Replacing a Driver With a Previous Version of the Driver 79 Using the Drivers and Utilities Media to Reinstall a Driver 80 Manually ...Reinstalling a Driver 80 Drive Problems 81 Optical Drive Problems 82 Hard Drive Problems 82 Working with RAID 83 RAID Level 0 83 RAID Level 1 84 RAID Level 0+1 Configuration 86 RAID Level 5 Configuration...
Dell Technology Guide
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.... . . . . 171 Web Browsers for Viewing Internet Sites . . . . . 172 Web Addresses 173 Setting up Your Internet Connection 173 Windows Vista 173 Windows® XP 174 Troubleshooting Problems Connecting to the Internet 175 Web Browser Settings 175 Setting the Browser Home Page 175 Setting the Way the Browser Displays Web Pages 176 Saving...
.... . . . . 171 Web Browsers for Viewing Internet Sites . . . . . 172 Web Addresses 173 Setting up Your Internet Connection 173 Windows Vista 173 Windows® XP 174 Troubleshooting Problems Connecting to the Internet 175 Web Browser Settings 175 Setting the Browser Home Page 175 Setting the Way the Browser Displays Web Pages 176 Saving...
Dell Technology Guide
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... Display Properties Menu 244 Accessing Additional Functions With the Advanced Button 245 Accessing the Video Card Control Features . . . . 245 Getting Help for Video Display Resolution Problems 245 Adjusting Display Settings With the Vendor Video Card Control Panel 246 Windows Vista 246 Windows XP 246 Using the Wizards 247 Using a Video Card...
... Display Properties Menu 244 Accessing Additional Functions With the Advanced Button 245 Accessing the Video Card Control Features . . . . 245 Getting Help for Video Display Resolution Problems 245 Adjusting Display Settings With the Vendor Video Card Control Panel 246 Windows Vista 246 Windows XP 246 Using the Wizards 247 Using a Video Card...
Dell Technology Guide
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... Wizard to Configure Display Settings 248 Getting Help for Video Card Control Panels . . . 249 Troubleshooting Display Settings 249 Where to Find Help 249 Resolving Common Problems 249 17 Security and Privacy 251 Protecting Your Computer-Using Administrator Rights, User Groups, and Passwords 251 Administrator Rights 251 User Groups 252 Passwords 253...
... Wizard to Configure Display Settings 248 Getting Help for Video Card Control Panels . . . 249 Troubleshooting Display Settings 249 Where to Find Help 249 Resolving Common Problems 249 17 Security and Privacy 251 Protecting Your Computer-Using Administrator Rights, User Groups, and Passwords 251 Administrator Rights 251 User Groups 252 Passwords 253...
Dell Technology Guide
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Dell Support Center 285 Solving Problems 287 Battery Problems 287 Drive Problems 287 Optical Drive Problems 288 E-Mail, Modem, and Internet Problems . . . . . 289 Error Messages 290 IEEE 1394 Device Problems 291 Keyboard Problems for External Keyboards . . . 292 Lockups and Software Problems 292 Memory Problems 294 Mouse Problems 295 Network Problems 296 Power Problems 296 Printer Problems 298 Scanner Problems 299 Sound and Speaker Problems 299 Touch Pad...
Dell Support Center 285 Solving Problems 287 Battery Problems 287 Drive Problems 287 Optical Drive Problems 288 E-Mail, Modem, and Internet Problems . . . . . 289 Error Messages 290 IEEE 1394 Device Problems 291 Keyboard Problems for External Keyboards . . . 292 Lockups and Software Problems 292 Memory Problems 294 Mouse Problems 295 Network Problems 296 Power Problems 296 Printer Problems 298 Scanner Problems 299 Sound and Speaker Problems 299 Touch Pad...
Dell Technology Guide
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S/PDIF Port (Toslink 328 Audio Ports 329 23 Getting Help 331 Obtaining Assistance 331 Dell Support Service 332 Technical Support and Customer Service . . . . 332 DellConnect 332 Online Services 333 AutoTech Service 334 Automated Order-Status Service 334 Problems With Your Order 334 Product Information 334 Returning Items for Warranty Repair or Credit 334 Before You Call 335 Contacting Dell 337 22 Contents
S/PDIF Port (Toslink 328 Audio Ports 329 23 Getting Help 331 Obtaining Assistance 331 Dell Support Service 332 Technical Support and Customer Service . . . . 332 DellConnect 332 Online Services 333 AutoTech Service 334 Automated Order-Status Service 334 Problems With Your Order 334 Product Information 334 Returning Items for Warranty Repair or Credit 334 Before You Call 335 Contacting Dell 337 22 Contents
Dell Technology Guide
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Windows Vista® Basic Computer Information Click Start → Control Panel→ System and Maintenance→ System to diagnose problems. You can also view more details about your computer through the Control Panel (see "Control Panel" on your computer information. Basic Information ... Tools (from the Pick a Task options) to view your computer information and to view your computer, click Start → Help and Support→ Dell User and System guides (from the Pick a Topic options). Windows® XP User's Guides To view the user's guides available on page 26). Finding...
Windows Vista® Basic Computer Information Click Start → Control Panel→ System and Maintenance→ System to diagnose problems. You can also view more details about your computer through the Control Panel (see "Control Panel" on your computer information. Basic Information ... Tools (from the Pick a Task options) to view your computer information and to view your computer, click Start → Help and Support→ Dell User and System guides (from the Pick a Topic options). Windows® XP User's Guides To view the user's guides available on page 26). Finding...
Dell Technology Guide
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... You may not be performed if you click a button on the pointing device. • The pointing device stops working after a few minutes of the following problems occur: • The pointer moves erratically. • The pointer does not respond when you move the pointing device. • Nothing happens when you fail to...
... You may not be performed if you click a button on the pointing device. • The pointing device stops working after a few minutes of the following problems occur: • The pointer moves erratically. • The pointer does not respond when you move the pointing device. • Nothing happens when you fail to...
Dell Technology Guide
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See "Determining Whether a Device Driver is the Source of a Device Problem" on most laptop computers is integrated into the alphabetic keys.) Navigation Devices (Mouse, Keyboard, Touch Pad) 65 Keyboard Your keyboard provides different sets of keys ... the Windows logo key • Function keys, labeled ,< F2>, , and so on, for performing specific tasks • Navigation keys for the device. You may have problems with the pointing device, check the software driver for moving the cursor around in documents or windows: , , , , , , and arrow keys • Numeric keypad of numbers...
See "Determining Whether a Device Driver is the Source of a Device Problem" on most laptop computers is integrated into the alphabetic keys.) Navigation Devices (Mouse, Keyboard, Touch Pad) 65 Keyboard Your keyboard provides different sets of keys ... the Windows logo key • Function keys, labeled ,< F2>, , and so on, for performing specific tasks • Navigation keys for the device. You may have problems with the pointing device, check the software driver for moving the cursor around in documents or windows: , , , , , , and arrow keys • Numeric keypad of numbers...
Dell Technology Guide
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...in with a [!]) on the device icon. HINT: You must be logged in this section. If Device Driver Rollback does not resolve the problem, use Windows Device Driver Rollback. 1 Click Start and right-click Computer. 2 Click Properties→ Device Manager. 3 Right-click the ...Reinstall your computer after you may need to install drivers if you installed the new driver. Replacing a Driver With a Previous Version of a Device Problem 1 Click Start and right-click Computer. 2 Click Properties→ Device Manager. 3 If a window appears asking permission to continue, click Continue. ...
...in with a [!]) on the device icon. HINT: You must be logged in this section. If Device Driver Rollback does not resolve the problem, use Windows Device Driver Rollback. 1 Click Start and right-click Computer. 2 Click Properties→ Device Manager. 3 Right-click the ...Reinstall your computer after you may need to install drivers if you installed the new driver. Replacing a Driver With a Previous Version of a Device Problem 1 Click Start and right-click Computer. 2 Click Properties→ Device Manager. 3 If a window appears asking permission to continue, click Continue. ...
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CLEAN THE DRIVE OR DISK - See the user documentation that came with your computer. Drives and Media 81 Drive Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions that came with your computer. TEST THE DRIVE - • ... drivers for driver software. 7 Click Browse, and browse to the location to eliminate the possibility that the original media is not listed, contact Dell (see "Contacting Dell" on page 280. FOR DRIVES WITH SPINDLES AND/OR TRAYS, ENSURE THAT THE MEDIA IS SNAPPED ONTO THE SPINDLE FOR DRIVES THAT USE SLOT...
CLEAN THE DRIVE OR DISK - See the user documentation that came with your computer. Drives and Media 81 Drive Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions that came with your computer. TEST THE DRIVE - • ... drivers for driver software. 7 Click Browse, and browse to the location to eliminate the possibility that the original media is not listed, contact Dell (see "Contacting Dell" on page 280. FOR DRIVES WITH SPINDLES AND/OR TRAYS, ENSURE THAT THE MEDIA IS SNAPPED ONTO THE SPINDLE FOR DRIVES THAT USE SLOT...
Dell Technology Guide
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... not indicate a defect in all DVDs work in the drive or the media. See "Running the Dell Diagnostics" on . See the help files for drives that are not slot-loading) 1 Ensure that... the disc is normal and may prevent the operating system from starting. Hard Drive Problems A L L O W T H E C O M P U T E R T O C O O L B E F O R E T U R N I N G I C S - Problems writing to room temperature before turning it stops. Try allowing the computer to return to a media drive CLOSE OTHER PROGRAMS C H A N G E T H E W R I T E S P E E ...
... not indicate a defect in all DVDs work in the drive or the media. See "Running the Dell Diagnostics" on . See the help files for drives that are not slot-loading) 1 Ensure that... the disc is normal and may prevent the operating system from starting. Hard Drive Problems A L L O W T H E C O M P U T E R T O C O O L B E F O R E T U R N I N G I C S - Problems writing to room temperature before turning it stops. Try allowing the computer to return to a media drive CLOSE OTHER PROGRAMS C H A N G E T H E W R I T E S P E E ...
Dell Technology Guide
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2 Click Start and then select Turn Off menu. 3 The Turn off your computer is not operating properly, restarting Windows often solves the problem. FOR MORE INFORMATION: To learn more about turning off computer dialog box appears. 4 Click the Turn Off button to shut down the computer. NOTE: Windows operating systems start automatically when you turn on the computer. 100 Shutting Down Your Computer HINT: If your computer properly in Windows, see Windows Help and Support: click Start or → Help and Support.
2 Click Start and then select Turn Off menu. 3 The Turn off your computer is not operating properly, restarting Windows often solves the problem. FOR MORE INFORMATION: To learn more about turning off computer dialog box appears. 4 Click the Turn Off button to shut down the computer. NOTE: Windows operating systems start automatically when you turn on the computer. 100 Shutting Down Your Computer HINT: If your computer properly in Windows, see Windows Help and Support: click Start or → Help and Support.
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... entered or changes made in that is not responding and then click End Task. In order to continue work, you may have to find the problem and fix it automatically. You can terminate the program by using the Task Manager utility. 1 Right-click the taskbar, and click Task Manager. 2 The Task...
... entered or changes made in that is not responding and then click End Task. In order to continue work, you may have to find the problem and fix it automatically. You can terminate the program by using the Task Manager utility. 1 Right-click the taskbar, and click Task Manager. 2 The Task...
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... display to run Windows are using. Press and hold the power button for a laptop computer to start in Safe Mode, you troubleshoot the problem later. If an existing problem does not reappear when you start your computer in Safe Mode if you restart your computer, see: • Windows Help and Support: click... a limited state. FOR MORE INFORMATION: To learn more about shutting down the message. See "Replacing a Battery" on page 125 • Your system administrator • support.dell.com. Shutting Down Your Computer 107
... display to run Windows are using. Press and hold the power button for a laptop computer to start in Safe Mode, you troubleshoot the problem later. If an existing problem does not reappear when you start your computer in Safe Mode if you restart your computer, see: • Windows Help and Support: click... a limited state. FOR MORE INFORMATION: To learn more about shutting down the message. See "Replacing a Battery" on page 125 • Your system administrator • support.dell.com. Shutting Down Your Computer 107
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... an Application When it Does not Respond Applications tab program not responding End Task button If an application stops responding, Windows tries to find the problem and fix it from your computer. HINT: Simply deleting a program does not completely remove it automatically.
... an Application When it Does not Respond Applications tab program not responding End Task button If an application stops responding, Windows tries to find the problem and fix it from your computer. HINT: Simply deleting a program does not completely remove it automatically.
Dell Technology Guide
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...media. 126 Maintenance Tasks (Enhance Performance and Ensure Security) Cleaning Your Computer Before You Start Read the safety instructions available in the Dell™ safety information that come with water. Cleaning the Computer To clean your computer, wipe the computer, keyboard, and plastic ...portion of your computer. If you notice problems, such as an overview of your computer's operating system to drip inside the computer or keyboard. For a laptop computer, remove any...
...media. 126 Maintenance Tasks (Enhance Performance and Ensure Security) Cleaning Your Computer Before You Start Read the safety instructions available in the Dell™ safety information that come with water. Cleaning the Computer To clean your computer, wipe the computer, keyboard, and plastic ...portion of your computer. If you notice problems, such as an overview of your computer's operating system to drip inside the computer or keyboard. For a laptop computer, remove any...
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... security policies. 128 Maintenance Tasks (Enhance Performance and Ensure Security) Local Security Policy - advanced security tool to manage and update system security for errors or problem areas. Open Disk Cleanup - access advanced system tools, such as Device Manager, Disk Defragmenter, Disk Management, and other processes running on your computer. Adjust visual...
... security policies. 128 Maintenance Tasks (Enhance Performance and Ensure Security) Local Security Policy - advanced security tool to manage and update system security for errors or problem areas. Open Disk Cleanup - access advanced system tools, such as Device Manager, Disk Defragmenter, Disk Management, and other processes running on your computer. Adjust visual...
Dell Technology Guide
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...into the Performance section of the installed components may be manually tuned. Performance Tuning System Setup Based Performance Tuning For some Dell systems, the settings available under the Advanced page of computer's thermal, electrical, acoustic and operating characteristics. For more ... NVIDIA Enthusiast System Architecture (ESA) is a PC protocol for real-time monitoring and control of System Setup provide users with ESA, Dell has preinstalled applications for computer performance to be required to detect problems. FOR MORE INFORMATION: To learn more information about...
...into the Performance section of the installed components may be manually tuned. Performance Tuning System Setup Based Performance Tuning For some Dell systems, the settings available under the Advanced page of computer's thermal, electrical, acoustic and operating characteristics. For more ... NVIDIA Enthusiast System Architecture (ESA) is a PC protocol for real-time monitoring and control of System Setup provide users with ESA, Dell has preinstalled applications for computer performance to be required to detect problems. FOR MORE INFORMATION: To learn more information about...