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... to read 104 If only part of the display is readable 105 Drivers 105 What Is a Driver 105 Identifying Drivers 105 Reinstalling Drivers and Utilities 106 Resolving Software and Hardware Incompatibilities 108 Restoring Your Operating System 108 Using Microsoft Windows XP System Restore 108 Using Dell PC Restore by Symantec 110 Using the Operating System CD 112...
... to read 104 If only part of the display is readable 105 Drivers 105 What Is a Driver 105 Identifying Drivers 105 Reinstalling Drivers and Utilities 106 Resolving Software and Hardware Incompatibilities 108 Restoring Your Operating System 108 Using Microsoft Windows XP System Restore 108 Using Dell PC Restore by Symantec 110 Using the Operating System CD 112...
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... use Windows XP • How to work with programs and files • How to view the appropriate support questions site. • Community - This support provides real-time health scans of your computer, you reinstall the operating system for your computer. articles Dell Support ... and support for correct operation of your computing environment Dell Support Utility The Dell Support Utility is necessary for Dell™ 3.5-inch USB floppy drives, Intel® processors, optical drives, and USB devices. Certified drivers, patches, and software updates • Notebook System ...
... use Windows XP • How to work with programs and files • How to view the appropriate support questions site. • Community - This support provides real-time health scans of your computer, you reinstall the operating system for your computer. articles Dell Support ... and support for correct operation of your computing environment Dell Support Utility The Dell Support Utility is necessary for Dell™ 3.5-inch USB floppy drives, Intel® processors, optical drives, and USB devices. Certified drivers, patches, and software updates • Notebook System ...
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... operating system. If you received an Operating System CD with your computer, you can use the Drivers and Utilities CD (ResourceCD) (see "Dell™ QuickSet" on page 137. • How to reinstall my operating system Operating System CD...Dell PC Restore returns your computer. What Are You Looking For? For more information on Dell QuickSet, see "Reinstalling Drivers and Utilities" on network activity, the Power Management Dell QuickSet Help Wizard, hotkeys, and other items controlled by Dell To view Dell QuickSet Help, right-click the icon QuickSet in the Microsoft® Windows...
... operating system. If you received an Operating System CD with your computer, you can use the Drivers and Utilities CD (ResourceCD) (see "Dell™ QuickSet" on page 137. • How to reinstall my operating system Operating System CD...Dell PC Restore returns your computer. What Are You Looking For? For more information on Dell QuickSet, see "Reinstalling Drivers and Utilities" on network activity, the Power Management Dell QuickSet Help Wizard, hotkeys, and other items controlled by Dell To view Dell QuickSet Help, right-click the icon QuickSet in the Microsoft® Windows...
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For technical assistance, refer to My New Dell™ Computer Using the Microsoft Windows XP Operating System CD?). screen, select the method you ... with either a USB cable or a parallel cable. NOTE: For more information about this procedure, search support.dell.com for document #PA1089586 (How Do I Transfer Files From My Old Computer to the printer owner's manual ...cable at the same time you chose for setup information, including how to: • Obtain and install updated drivers. • Connect the printer to the computer. • Load paper and install the toner or ink cartridge...
For technical assistance, refer to My New Dell™ Computer Using the Microsoft Windows XP Operating System CD?). screen, select the method you ... with either a USB cable or a parallel cable. NOTE: For more information about this procedure, search support.dell.com for document #PA1089586 (How Do I Transfer Files From My Old Computer to the printer owner's manual ...cable at the same time you chose for setup information, including how to: • Obtain and install updated drivers. • Connect the printer to the computer. • Load paper and install the toner or ink cartridge...
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Power Protection Devices Several devices are available to the USB connectors on the computer and the printer. If the Add New Hardware Wizard window appears, click Cancel. 4 Install the printer driver if necessary. See the documentation that came with your printer. Connecting a USB Printer NOTE: You can connect USB devices while the computer...
Power Protection Devices Several devices are available to the USB connectors on the computer and the printer. If the Add New Hardware Wizard window appears, click Cancel. 4 Install the printer driver if necessary. See the documentation that came with your printer. Connecting a USB Printer NOTE: You can connect USB devices while the computer...
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...is muted, you create CDs. The Volume Meter displays the current volume level, including mute, on volume control options, click Help in the Volume Control window. Either click the icon in the taskbar. or Click Start→ All Programs→ Accessories→ Entertainment→ Volume Control. 2 In the Volume Control... in the center of the tray and snap the disc onto the spindle. When the Volume Meter is optional and may need to install the drivers and software necessary to play CDs or DVDs or write data. 3 Place the disc, label side up or down to increase or decrease the ...
...is muted, you create CDs. The Volume Meter displays the current volume level, including mute, on volume control options, click Help in the Volume Control window. Either click the icon in the taskbar. or Click Start→ All Programs→ Accessories→ Entertainment→ Volume Control. 2 In the Volume Control... in the center of the tray and snap the disc onto the spindle. When the Volume Meter is optional and may need to install the drivers and software necessary to play CDs or DVDs or write data. 3 Place the disc, label side up or down to increase or decrease the ...
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... beside the Speaker Configuration setting to launch the Cyberlink PowerDVD application. 2 Insert a DVD into the DVD drive. Enabling S/PDIF in the Windows Audio Driver 1 Double-click the speaker icon in the Windows notification area. 2 Click the Options menu and then click Advanced Controls. 3 Click Advanced. 4 Click S/PDIF Interface. 5 Click Close. 6 Click OK. Enabling...
... beside the Speaker Configuration setting to launch the Cyberlink PowerDVD application. 2 Insert a DVD into the DVD drive. Enabling S/PDIF in the Windows Audio Driver 1 Double-click the speaker icon in the Windows notification area. 2 Click the Options menu and then click Advanced Controls. 3 Click Advanced. 4 Click S/PDIF Interface. 5 Click Close. 6 Click OK. Enabling...
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... 2 Connect the computer to Use the Dell Diagnostics If you experience a problem with your computer and try again. Troubleshooting 85 Troubleshooting Dell Diagnostics CAUTION: Before you see the Microsoft® Windows® desktop. NOTE: The Drivers and Utilities CD is located on a ...hidden diagnostic utility partition on the computer. When the DELL™ logo appears, press immediately. NOTE...
... 2 Connect the computer to Use the Dell Diagnostics If you experience a problem with your computer and try again. Troubleshooting 85 Troubleshooting Dell Diagnostics CAUTION: Before you see the Microsoft® Windows® desktop. NOTE: The Drivers and Utilities CD is located on a ...hidden diagnostic utility partition on the computer. When the DELL™ logo appears, press immediately. NOTE...
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... loads and the Main Menu screen appears, click the button for the option you want . Starting the Dell Diagnostics From the Drivers and Utilities CD 1 Insert the Drivers and Utilities CD. 2 Shut down and restart the computer. to continue to increase the possibility of tracing the problem quickly.... hard drive, and display. • During the assessment, answer any key to start the Dell Diagnostics from the diagnostics utility partition on your part. If you wait too long and the Windows logo appears, continue to 20 minutes and requires no interaction on your hard drive. This test...
... loads and the Main Menu screen appears, click the button for the option you want . Starting the Dell Diagnostics From the Drivers and Utilities CD 1 Insert the Drivers and Utilities CD. 2 Shut down and restart the computer. to continue to increase the possibility of tracing the problem quickly.... hard drive, and display. • During the assessment, answer any key to start the Dell Diagnostics from the diagnostics utility partition on your part. If you wait too long and the Windows logo appears, continue to 20 minutes and requires no interaction on your hard drive. This test...
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...Dell MediaDirect screen to them. VIDEO QUALITY PROBLEMS - This feature takes advantage of video files. Because Dell MediaDirect provides access to media files outside the Windows XP... operating system environment, access to reduce processor requirements when playing DVDs and certain types of the special processing in the Windows XP...Dell MediaDirect feature...Dell... the computer and remove spyware. Dell MediaDirect™ problems C H E C...system installed on page 141. The Dell MediaDirect environment cannot verify the DRM ...dell...
...Dell MediaDirect screen to them. VIDEO QUALITY PROBLEMS - This feature takes advantage of video files. Because Dell MediaDirect provides access to media files outside the Windows XP... operating system environment, access to reduce processor requirements when playing DVDs and certain types of the special processing in the Windows XP...Dell MediaDirect feature...Dell... the computer and remove spyware. Dell MediaDirect™ problems C H E C...system installed on page 141. The Dell MediaDirect environment cannot verify the DRM ...dell...
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... scanner, contact the scanner's manufacturer. Ensure that the Print to the following port(s): setting is listed, Windows recognizes the scanner. R E I N S T A L L T H E S C A N N E R D R I N T E R DRIVER - If the printer is unlocked if it has a locking tab or button. For a parallel printer,...R E I N S T A L L T H E P R I V E R - UNLOCK THE SCANNER - VERIFY THAT THE SCANNER IS RECOGNIZED BY MICROSOFT WINDOWS - 1 Click the Start button, click Control Panel, and then click Printers and Other Hardware. 2 Click Scanners and Cameras. RESTART THE COMPUTER AND TRY THE SCANNER...
... scanner, contact the scanner's manufacturer. Ensure that the Print to the following port(s): setting is listed, Windows recognizes the scanner. R E I N S T A L L T H E S C A N N E R D R I N T E R DRIVER - If the printer is unlocked if it has a locking tab or button. For a parallel printer,...R E I N S T A L L T H E P R I V E R - UNLOCK THE SCANNER - VERIFY THAT THE SCANNER IS RECOGNIZED BY MICROSOFT WINDOWS - 1 Click the Start button, click Control Panel, and then click Printers and Other Hardware. 2 Click Scanners and Cameras. RESTART THE COMPUTER AND TRY THE SCANNER...
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...K T H E H E A D P H O N E C A B L E C O N N E C T I O N - A DJUST T H E WINDOWS VOLUME CONTROL - Click or double-click the speaker icon in some MP3 players overrides the Windows volume setting. See "Reinstalling Drivers and Utilities" on page 85. See the setup diagram supplied with another device, such as a lamp... or treble to eliminate distortion. Sound from integrated speakers A DJUST T H E WINDOWS VOLUME CONTROL - Turn off . REINSTALL THE AUDIO DRIVER - R U N T H E D ELL D IAGNOSTICS - See "Dell Diagnostics" on page 106. Ensure that the volume is turned up and that the...
...K T H E H E A D P H O N E C A B L E C O N N E C T I O N - A DJUST T H E WINDOWS VOLUME CONTROL - Click or double-click the speaker icon in some MP3 players overrides the Windows volume setting. See "Reinstalling Drivers and Utilities" on page 85. See the setup diagram supplied with another device, such as a lamp... or treble to eliminate distortion. Sound from integrated speakers A DJUST T H E WINDOWS VOLUME CONTROL - Turn off . REINSTALL THE AUDIO DRIVER - R U N T H E D ELL D IAGNOSTICS - See "Dell Diagnostics" on page 106. Ensure that the volume is turned up and that the...
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...C T L Y T O A N E L E C T R I V E R - To access the Help and Support Center, see "Windows Help and Support Center" on the computer. Press and the up- Video and Display Problems CAUTION: Before you attach an external monitor to your computer... or external monitor. If your computer, the battery charge may be depleted. Eliminate sunlight glare, which can cause poor picture quality. 104 Troubleshooting See "Reinstalling Drivers and Utilities" on . SWITCH THE VIDEO IMAGE - If your computer supports, it with another device, such as a lamp. M O V E T H E E X T E R N A L S U B W...
...C T L Y T O A N E L E C T R I V E R - To access the Help and Support Center, see "Windows Help and Support Center" on the computer. Press and the up- Video and Display Problems CAUTION: Before you attach an external monitor to your computer... or external monitor. If your computer, the battery charge may be depleted. Eliminate sunlight glare, which can cause poor picture quality. 104 Troubleshooting See "Reinstalling Drivers and Utilities" on . SWITCH THE VIDEO IMAGE - If your computer supports, it with another device, such as a lamp. M O V E T H E E X T E R N A L S U B W...
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...resolution. If an error message appears, see "Error Messages" on page 141. See "Contacting Dell" on page 91. A driver is the source of your problem and, if necessary, update the driver. 1 Click the Start button and click Control Panel. 2 Under Pick a Category, click .... You may be defective. SEE "ERROR MESSAGES" - ADJUST THE WINDOWS DISPLAY SETTINGS - 1 Click the Start button and then click Control Panel. 2 Click Appearance and Themes. 3 Click the area you with required drivers already installed-no further installation or configuration is readable CONNECT AN EXTERNAL MONITOR...
...resolution. If an error message appears, see "Error Messages" on page 141. See "Contacting Dell" on page 91. A driver is the source of your problem and, if necessary, update the driver. 1 Click the Start button and click Control Panel. 2 Under Pick a Category, click .... You may be defective. SEE "ERROR MESSAGES" - ADJUST THE WINDOWS DISPLAY SETTINGS - 1 Click the Start button and then click Control Panel. 2 Click Appearance and Themes. 3 Click the area you with required drivers already installed-no further installation or configuration is readable CONNECT AN EXTERNAL MONITOR...
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... your computer might not work correctly. Using Windows XP Device Driver Rollback If a problem occurs on your Drivers and Utilities CD provide approved drivers for which the new driver was installed and click Properties. 7 Click the Drivers tab. 8 Click Roll Back Driver. Reinstalling Drivers and Utilities NOTICE: The Dell Support website at support.dell.com and your computer after you may...
... your computer might not work correctly. Using Windows XP Device Driver Rollback If a problem occurs on your Drivers and Utilities CD provide approved drivers for which the new driver was installed and click Properties. 7 Click the Drivers tab. 8 Click Roll Back Driver. Reinstalling Drivers and Utilities NOTICE: The Dell Support website at support.dell.com and your computer after you may...
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...an option. If instructed to navigate to the driver files, click the CD directory on the screen to display the files associated with the driver installation. At the welcome screen, follow the instructions on the driver information window to continue. 3 From the Language drop-down... menus. Manually Reinstalling Drivers NOTE: If your computer. 5 After the CD completes the...
...an option. If instructed to navigate to the driver files, click the CD directory on the screen to display the files associated with the driver installation. At the welcome screen, follow the instructions on the driver information window to continue. 3 From the Language drop-down... menus. Manually Reinstalling Drivers NOTE: If your computer. 5 After the CD completes the...
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... if changes to an earlier operating state (without affecting data files. However, using System Restore. Using Microsoft Windows XP System Restore The Microsoft Windows XP operating system provides System Restore to resolve the incompatibility. System Restore does not monitor your computer. Use System ... in when you received the computer. Dell PC Restore permanently deletes all data on page 13. For instructions, see "Windows Help and Support Center" on the hard drive. NOTICE: Make regular backups of the appropriate driver appears, click Next. 10 Click Finish...
... if changes to an earlier operating state (without affecting data files. However, using System Restore. Using Microsoft Windows XP System Restore The Microsoft Windows XP operating system provides System Restore to resolve the incompatibility. System Restore does not monitor your computer. Use System ... in when you received the computer. Dell PC Restore permanently deletes all data on page 13. For instructions, see "Windows Help and Support Center" on the hard drive. NOTICE: Make regular backups of the appropriate driver appears, click Next. 10 Click Finish...
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... and click Next. Undoing the Last System Restore NOTICE: Before you want to restore your Dell™ computer to which you undo the last system restore, save and close all open ...System Restore. 2 Ensure that is selected and click Next. 3 Click a calendar date to the Windows Classic view. Troubleshooting 109 To change the restore point, you can undo the restoration. If that ...more restore points are available, click the restore point that allows you install a device driver, use System Restore. Restoring the Computer to an Earlier Operating State If problems occur after...
... and click Next. Undoing the Last System Restore NOTICE: Before you want to restore your Dell™ computer to which you undo the last system restore, save and close all open ...System Restore. 2 Ensure that is selected and click Next. 3 Click a calendar date to the Windows Classic view. Troubleshooting 109 To change the restore point, you can undo the restoration. If that ...more restore points are available, click the restore point that allows you install a device driver, use System Restore. Restoring the Computer to an Earlier Operating State If problems occur after...
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...using PC Restore. NOTICE: If you do not press in certain countries nor on the hard drive and removes any application programs or drivers installed after you received your operating system problem. The restore process takes approximately 6-10 minutes to complete. 5 When prompted, click ...Finish to restore your computer-including data files-are permanently deleted from the hard drive. Enabling System Restore If you reinstall Windows XP with www.dell.com appears at the top of free hard-disk space available, System Restore is unchecked. To use PC Restore: 1 Turn on ...
...using PC Restore. NOTICE: If you do not press in certain countries nor on the hard drive and removes any application programs or drivers installed after you received your operating system problem. The restore process takes approximately 6-10 minutes to complete. 5 When prompted, click ...Finish to restore your computer-including data files-are permanently deleted from the hard drive. Enabling System Restore If you reinstall Windows XP with www.dell.com appears at the top of free hard-disk space available, System Restore is unchecked. To use PC Restore: 1 Turn on ...
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... page 106. 112 Troubleshooting Use the Drivers and Utilities CD to do not reinstall Windows XP unless a Dell technical support representative instructs you see the Windows desktop, and then shut down the computer and try using Windows XP Device Driver Rollback (see page 106). To reinstall Windows XP, you must also reinstall the device drivers, virus protection program, and other software...
... page 106. 112 Troubleshooting Use the Drivers and Utilities CD to do not reinstall Windows XP unless a Dell technical support representative instructs you see the Windows desktop, and then shut down the computer and try using Windows XP Device Driver Rollback (see page 106). To reinstall Windows XP, you must also reinstall the device drivers, virus protection program, and other software...