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...in trademarks and trade names other than its own. Reproduction in any proprietary interest in this text: Dell, the DELL logo, DellNet, Latitude, Dell Precision, Inspiron, OptiPlex, PowerApp, PowerVault, PowerEdge, PowerConnect, Axim, and Dimension are not applicable....Windows® operating systems are trademarks of Intel Corporation; Intel, Pentium, and Celeron are registered trademarks of Microsoft Corporation. Dell Inc. All rights reserved. disclaims any manner whatsoever without notice. © 2003 Dell Inc. Microsoft and Windows are registered trademarks of Dell...
...in trademarks and trade names other than its own. Reproduction in any proprietary interest in this text: Dell, the DELL logo, DellNet, Latitude, Dell Precision, Inspiron, OptiPlex, PowerApp, PowerVault, PowerEdge, PowerConnect, Axim, and Dimension are not applicable....Windows® operating systems are trademarks of Intel Corporation; Intel, Pentium, and Celeron are registered trademarks of Microsoft Corporation. Dell Inc. All rights reserved. disclaims any manner whatsoever without notice. © 2003 Dell Inc. Microsoft and Windows are registered trademarks of Dell...
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... 35 General Problems 36 The computer stops responding 36 A program stops responding 36 A program crashes repeatedly 37 A program is designed for an earlier Microsoft® Windows® operating system 37 A solid blue screen appears 37 Other software problems 37 Other technical problems 38 General hardware problems 38 IEEE 1394 Device Problems...
... 35 General Problems 36 The computer stops responding 36 A program stops responding 36 A program crashes repeatedly 37 A program is designed for an earlier Microsoft® Windows® operating system 37 A solid blue screen appears 37 Other software problems 37 Other technical problems 38 General hardware problems 38 IEEE 1394 Device Problems...
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... difficult to read 47 4 Advanced Troubleshooting Diagnostic Lights 49 Dell Diagnostics 52 When to Use the Dell Diagnostics 52 Starting the Dell Diagnostics 52 Dell Diagnostics Main Menu 54 Drivers 55 What Is a Driver 55 Identifying Drivers 56 Reinstalling Drivers 56 Using Microsoft® Windows® XP System Restore 57 Creating a Restore Point 57 Restoring the...
... difficult to read 47 4 Advanced Troubleshooting Diagnostic Lights 49 Dell Diagnostics 52 When to Use the Dell Diagnostics 52 Starting the Dell Diagnostics 52 Dell Diagnostics Main Menu 54 Drivers 55 What Is a Driver 55 Identifying Drivers 56 Reinstalling Drivers 56 Using Microsoft® Windows® XP System Restore 57 Creating a Restore Point 57 Restoring the...
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..., troubleshooting information, and links to your Windows desktop • Latest drivers for components, such as memory, the hard drive, and the operating system • Customer Care - What are you cannot resolve using the Dell Support options. Drivers, patches, and software... quickly find information on the Internet - Troubleshooting hints and tips, articles from technicians, • Online discussions with other Dell customers • Documentation for Your Computer 13 Computer documentation, product specifications, and white papers Finding Information for my computer ...
..., troubleshooting information, and links to your Windows desktop • Latest drivers for components, such as memory, the hard drive, and the operating system • Customer Care - What are you cannot resolve using the Dell Support options. Drivers, patches, and software... quickly find information on the Internet - Troubleshooting hints and tips, articles from technicians, • Online discussions with other Dell customers • Documentation for Your Computer 13 Computer documentation, product specifications, and white papers Finding Information for my computer ...
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...dell.com | support.dell.com What are you looking for? • How to set up my computer Find It Here Setup Diagram • Additional information about setting up my computer • How to troubleshoot and solve problems • How to remove and install parts • Technical specifications • How to use Windows... phrase that describes your problem and click the arrow icon. 3 Click the topic that describes your problem. 4 Follow the instructions on using Windows • How to play CDs and DVDs • How to use standby mode and hibernate mode • How to change my display ...
...dell.com | support.dell.com What are you looking for? • How to set up my computer Find It Here Setup Diagram • Additional information about setting up my computer • How to troubleshoot and solve problems • How to remove and install parts • Technical specifications • How to use Windows... phrase that describes your problem and click the arrow icon. 3 Click the topic that describes your problem. 4 Follow the instructions on using Windows • How to play CDs and DVDs • How to use standby mode and hibernate mode • How to change my display ...
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...Enter the Express Service Code into the automated call-routing system when you contact Dell for technical assistance. You can use the CD to reinstall my operating system Operating System CD Windows XP is located on your computer or advanced technical-reference material for the devices that... came with your computer. After you reinstall Windows on your computer when shipped from Dell. Readme files may not be included on your...
...Enter the Express Service Code into the automated call-routing system when you contact Dell for technical assistance. You can use the CD to reinstall my operating system Operating System CD Windows XP is located on your computer or advanced technical-reference material for the devices that... came with your computer. After you reinstall Windows on your computer when shipped from Dell. Readme files may not be included on your...
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... is ideal for watching movies using an optional DVD player or for higher image quality. Using Your Computer 19 Configuring Graphics Cards Settings and Functions Dell configured your graphics card for a game to better fit your video card, see page 17. Some settings, such as Direct3D or OpenGL, enable you can... the display settings. • In clone mode, both monitors display the same image. • In extended desktop mode, you to the monitor. The Microsoft® Windows® desktop displays on the computer.
... is ideal for watching movies using an optional DVD player or for higher image quality. Using Your Computer 19 Configuring Graphics Cards Settings and Functions Dell configured your graphics card for a game to better fit your video card, see page 17. Some settings, such as Direct3D or OpenGL, enable you can... the display settings. • In clone mode, both monitors display the same image. • In extended desktop mode, you to the monitor. The Microsoft® Windows® desktop displays on the computer.
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...Computer and click Next. 22 Using Your Computer Also, because data is this? You can store it on which to store data. www.dell.com | support.dell.com serial ATA RAID configured for the file transfer: 1 Click the Start button, point to All Programs→Accessories→System Tools, ... have a maximum of 120-GB on a removable medium, such as a writable CD or floppy disk. Transferring Information to a New Computer The Microsoft® Windows® XP operating system provides a Files and Settings Transfer wizard to move data such as: • E-mails • Toolbar settings •...
...Computer and click Next. 22 Using Your Computer Also, because data is this? You can store it on which to store data. www.dell.com | support.dell.com serial ATA RAID configured for the file transfer: 1 Click the Start button, point to All Programs→Accessories→System Tools, ... have a maximum of 120-GB on a removable medium, such as a writable CD or floppy disk. Transferring Information to a New Computer The Microsoft® Windows® XP operating system provides a Files and Settings Transfer wizard to move data such as: • E-mails • Toolbar settings •...
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...Now go to your computer and creating MP3 CDs. To copy data from the old computer: 1 On the old computer, insert the Windows XP Operating System CD. 2 On the Welcome to Microsoft Windows XP screen, click Perform additional tasks. 3 Under What do you chose for other purposes, including creating CDs from the...appears, go to your old computer screen on your old or source computer. screen, select the method you want to do you have a Windows XP CD? The wizard reads the collected files and settings and applies them to your computer. Open Sonic RecordNow, click the question mark icon ...
...Now go to your computer and creating MP3 CDs. To copy data from the old computer: 1 On the old computer, insert the Windows XP Operating System CD. 2 On the Welcome to Microsoft Windows XP screen, click Perform additional tasks. 3 Under What do you chose for other purposes, including creating CDs from the...appears, go to your old computer screen on your old or source computer. screen, select the method you want to do you have a Windows XP CD? The wizard reads the collected files and settings and applies them to your computer. Open Sonic RecordNow, click the question mark icon ...
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...NOTE: If you have created automatically ejects. Use blank CD-Rs to erase, rewrite, or update data on CDs. Helpful Tips • Use Microsoft® Windows® Explorer to drag and drop files to a CD-R or CD-RW only after you start Sonic RecordNow and open a RecordNow project. • You ... software installed. 24 Using Your Computer Use blank CD-RWs to write to CDs or to record music or permanently store data files. www.dell.com | support.dell.com How to All Programs→Sonic→RecordNow!→RecordNow!. 2 Click either the audio tab or the data tab, depending on the...
...NOTE: If you have created automatically ejects. Use blank CD-Rs to erase, rewrite, or update data on CDs. Helpful Tips • Use Microsoft® Windows® Explorer to drag and drop files to a CD-R or CD-RW only after you start Sonic RecordNow and open a RecordNow project. • You ... software installed. 24 Using Your Computer Use blank CD-RWs to write to CDs or to record music or permanently store data files. www.dell.com | support.dell.com How to All Programs→Sonic→RecordNow!→RecordNow!. 2 Click either the audio tab or the data tab, depending on the...
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If you make a mistake, you can also use blank CD-RWs to test music file projects before you are familiar with Windows XP. 4 Complete the checklist and required preparations. 5 Return to a blank CD-R. • See the Sonic support website at support.sonic.com for creating a... then click Network Setup Wizard. 2 On the welcome screen, click Next. 3 Click Checklist for additional information. Network Setup Wizard The Microsoft® Windows® XP operating system provides a Network Setup Wizard to guide you through the process of the blank CD to finalize the recording. • Use a blank ...
If you make a mistake, you can also use blank CD-RWs to test music file projects before you are familiar with Windows XP. 4 Complete the checklist and required preparations. 5 Return to a blank CD-R. • See the Sonic support website at support.sonic.com for creating a... then click Network Setup Wizard. 2 On the welcome screen, click Next. 3 Click Checklist for additional information. Network Setup Wizard The Microsoft® Windows® XP operating system provides a Network Setup Wizard to guide you through the process of the blank CD to finalize the recording. • Use a blank ...
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...button, right-click My Computer, and then click Properties. 2 Click Hardware and click Device Manager. 3 In the Device Manager window, click the plus (+) sign next to the processor type. Contact the software manufacturer for today's demanding software. Hyper-Threading is...information on computers that you use the Microsoft® Windows® XP operating system because Windows XP is equipped with your software. Optimizing Performance Intel® Performance Acceleration Technology Your Dell™ Dimension™ XPS computer is optimized to take advantage of Hyper-Threading ...
...button, right-click My Computer, and then click Properties. 2 Click Hardware and click Device Manager. 3 In the Device Manager window, click the plus (+) sign next to the processor type. Contact the software manufacturer for today's demanding software. Hyper-Threading is...information on computers that you use the Microsoft® Windows® XP operating system because Windows XP is equipped with your software. Optimizing Performance Intel® Performance Acceleration Technology Your Dell™ Dimension™ XPS computer is optimized to take advantage of Hyper-Threading ...
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... Start button and click My Computer. See the following figure. See page 13. If the battery still does not work properly, contact Dell (see page 101). Ensure that the disk has available space and that describes your problem. 4 Follow the instructions shown on the screen... incorrectly installed. TO LOCATE ADDITIONAL INFORMATION FOR YOUR COMPUTER - REPLACE THE BATTERY - Drive Problems Floppy drive problems ENSURE THAT MICROSOFT® WINDOWS® RECOGNIZES THE DRIVE - If the floppy drive is not listed, perform a full scan with the same or equivalent type recommended by...
... Start button and click My Computer. See the following figure. See page 13. If the battery still does not work properly, contact Dell (see page 101). Ensure that the disk has available space and that describes your problem. 4 Follow the instructions shown on the screen... incorrectly installed. TO LOCATE ADDITIONAL INFORMATION FOR YOUR COMPUTER - REPLACE THE BATTERY - Drive Problems Floppy drive problems ENSURE THAT MICROSOFT® WINDOWS® RECOGNIZES THE DRIVE - If the floppy drive is not listed, perform a full scan with the same or equivalent type recommended by...
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ADJUST THE WINDOWS VOLUME CONTROL - TEST THE DRIVE WITH ANOTHER CD - CHECK THE SPEAKERS AND SUBWOOFER - Click the Start button and click My Computer. Click the speaker icon ..., perform a full scan with a swab. See "Sound and Speaker Problems" on page 45. Viruses can render the drive inoperable. ENSURE THAT WINDOWS RECOGNIZES THE DRIVE - CLEAN THE DRIVE - www.dell.com | support.dell.com back of your antivirus software to check for and remove viruses. You may cause noise, which can sometimes prevent...
ADJUST THE WINDOWS VOLUME CONTROL - TEST THE DRIVE WITH ANOTHER CD - CHECK THE SPEAKERS AND SUBWOOFER - Click the Start button and click My Computer. Click the speaker icon ..., perform a full scan with a swab. See "Sound and Speaker Problems" on page 45. Viruses can render the drive inoperable. ENSURE THAT WINDOWS RECOGNIZES THE DRIVE - CLEAN THE DRIVE - www.dell.com | support.dell.com back of your antivirus software to check for and remove viruses. You may cause noise, which can sometimes prevent...
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...programs before writing to a CD-RW drive CLOSE OTHER PROGRAMS - To access help files, see the Dell Dimension Help file or search for the keyword standby in all DVD titles work in Windows Help. TEST THE DRIVE WITH ANOTHER DVD - Click the Start button and click My Computer. If... DVD drive problems NOTE: Because of data when writing. To access help files, see page 14. ENSURE THAT WINDOWS RECOGNIZES THE DRIVE - CLEAN THE DISC - See page 59. See the Dell Dimension Help file for instructions on cleaning your DVDs. If the stream is defective. CLEAN THE DISC - To ...
...programs before writing to a CD-RW drive CLOSE OTHER PROGRAMS - To access help files, see the Dell Dimension Help file or search for the keyword standby in all DVD titles work in Windows Help. TEST THE DRIVE WITH ANOTHER DVD - Click the Start button and click My Computer. If... DVD drive problems NOTE: Because of data when writing. To access help files, see page 14. ENSURE THAT WINDOWS RECOGNIZES THE DRIVE - CLEAN THE DISC - See page 59. See the Dell Dimension Help file for instructions on cleaning your DVDs. If the stream is defective. CLEAN THE DISC - To ...
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... slot 2, 3, or 4. RUN THE MODEM HELPER DIAGNOSTICS - Click the Start button, point to an analog telephone jack only. www.dell.com | support.dell.com E-Mail, Modem, and Internet Problems NOTE: Connect the modem to All Programs, and then click Modem Helper. Disconnect the telephone line... line connector into the modem. CONNECT THE MODEM DIRECTLY TO THE TELEPHONE WALL JACK - If all computers.) VERIFY THAT THE MODEM IS COMMUNICATING WITH WINDOWS® - 1 Click the Start button and click Control Panel. 2 Click Printers and Other Hardware. 3 Click Phone and Modem Options. 4 Click...
... slot 2, 3, or 4. RUN THE MODEM HELPER DIAGNOSTICS - Click the Start button, point to an analog telephone jack only. www.dell.com | support.dell.com E-Mail, Modem, and Internet Problems NOTE: Connect the modem to All Programs, and then click Modem Helper. Disconnect the telephone line... line connector into the modem. CONNECT THE MODEM DIRECTLY TO THE TELEPHONE WALL JACK - If all computers.) VERIFY THAT THE MODEM IS COMMUNICATING WITH WINDOWS® - 1 Click the Start button and click Control Panel. 2 Click Printers and Other Hardware. 3 Click Phone and Modem Options. 4 Click...
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... are unable to fit on the disk. General Problems The computer stops responding TURN THE COMPUTER OFF - www.dell.com | support.dell.com NON-SYSTEM DISK ERROR - Try copying the file to use . Close all windows and open . If your computer locks up and you want to a blank disk or using a larger-capacity...
... are unable to fit on the disk. General Problems The computer stops responding TURN THE COMPUTER OFF - www.dell.com | support.dell.com NON-SYSTEM DISK ERROR - Try copying the file to use . Close all windows and open . If your computer locks up and you want to a blank disk or using a larger-capacity...
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... BACK UP YOUR FILES IMMEDIATELY - A program crashes repeatedly NOTE: Software usually includes installation instructions in an environment similar to non-Windows XP operating system environments. 1 Click the Start button, point to All Programs→Accessories, and then click Program Compatibility Wizard. 2...ensure that may help you solve the problem. Use a virus-scanning program to restart the computer. Solving Problems 37 Windows XP provides a Program Compatibility Wizard that you are entering are valid. Many software manufacturers maintain websites with information that the ...
... BACK UP YOUR FILES IMMEDIATELY - A program crashes repeatedly NOTE: Software usually includes installation instructions in an environment similar to non-Windows XP operating system environments. 1 Click the Start button, point to All Programs→Accessories, and then click Program Compatibility Wizard. 2...ensure that may help you solve the problem. Use a virus-scanning program to restart the computer. Solving Problems 37 Windows XP provides a Program Compatibility Wizard that you are entering are valid. Many software manufacturers maintain websites with information that the ...
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IF YOU HAVE PROBLEMS WITH AN IEEE 1394 DEVICE NOT PROVIDED BY DELL - Solving Problems 39 Ensure that the IEEE 1394 device is listed, Windows recognizes the device. Contact Dell (see the hardware documentation for configuration and troubleshooting instructions. See page 59. CHECK THE IEEE 1394 DEVICE...ENSURE THAT THE IEEE 1394 DEVICE IS RECOGNIZED BY WINDOWS® - 1 Click the Start button and click Control Panel. 2 Click Printers and Other Hardware. Contact the IEEE 1394 device manufacturer. IF YOU HAVE PROBLEMS WITH A DELL-PROVIDED IEEE 1394 DEVICE - Press the power button ...
IF YOU HAVE PROBLEMS WITH AN IEEE 1394 DEVICE NOT PROVIDED BY DELL - Solving Problems 39 Ensure that the IEEE 1394 device is listed, Windows recognizes the device. Contact Dell (see the hardware documentation for configuration and troubleshooting instructions. See page 59. CHECK THE IEEE 1394 DEVICE...ENSURE THAT THE IEEE 1394 DEVICE IS RECOGNIZED BY WINDOWS® - 1 Click the Start button and click Control Panel. 2 Click Printers and Other Hardware. Contact the IEEE 1394 device manufacturer. IF YOU HAVE PROBLEMS WITH A DELL-PROVIDED IEEE 1394 DEVICE - Press the power button ...
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... that the front-panel cable is securely connected to the system board (see page 73). • If the problem persists, contact Dell (see the Dell Dimension Help file, or search for the keyword standby or hibernate in standby or hibernate mode. For information on . • Ensure...access help files, see page 112). 42 Solving Problems The computer is functioning. See page 59. Your computer may be in Windows® Help. www.dell.com | support.dell.com CHECK YOUR NETWORK SETTINGS - CHECK FOR INTERRUPT REQUEST CONFLICTS - ADJUST THE POWER PROPERTIES - The computer is either turned off...
... that the front-panel cable is securely connected to the system board (see page 73). • If the problem persists, contact Dell (see the Dell Dimension Help file, or search for the keyword standby or hibernate in standby or hibernate mode. For information on . • Ensure...access help files, see page 112). 42 Solving Problems The computer is functioning. See page 59. Your computer may be in Windows® Help. www.dell.com | support.dell.com CHECK YOUR NETWORK SETTINGS - CHECK FOR INTERRUPT REQUEST CONFLICTS - ADJUST THE POWER PROPERTIES - The computer is either turned off...