Owner's Manual
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...text: Dell, the DELL logo, Dell XPS, Inspiron, Dell Precision, Dimension, OptiPlex, Latitude, PowerEdge, PowerVault, PowerApp, and Dell OpenManage are registered trademarks of Intel Corporation; Trademarks used in any manner whatsoever without notice. © 2006 Dell Inc. Microsoft and Windows are trademarks of Dell Inc....27, 2006 4:02 PM Notes, Notices, and Cautions NOTE: A NOTE indicates important information that helps you how to avoid the problem. All rights reserved. NOTICE: A NOTICE indicates either the entities claiming the marks and names or their products. CAUTION: A ...
...text: Dell, the DELL logo, Dell XPS, Inspiron, Dell Precision, Dimension, OptiPlex, Latitude, PowerEdge, PowerVault, PowerApp, and Dell OpenManage are registered trademarks of Intel Corporation; Trademarks used in any manner whatsoever without notice. © 2006 Dell Inc. Microsoft and Windows are trademarks of Dell Inc....27, 2006 4:02 PM Notes, Notices, and Cautions NOTE: A NOTE indicates important information that helps you how to avoid the problem. All rights reserved. NOTICE: A NOTICE indicates either the entities claiming the marks and names or their products. CAUTION: A ...
Owner's Manual
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... Technology 43 Understanding CPU Over-Clocking 43 3 Solving Problems 45 Troubleshooting Tips 45 Battery Problems 45 Drive Problems 45 CD and DVD drive problems 46 Hard drive problems 47 E-Mail, Modem, and Internet Problems 47 Error Messages 48 IEEE 1394 Device Problems 49 Keyboard Problems 50 Lockups and Software Problems 50 The computer does not start up 50 The...
... Technology 43 Understanding CPU Over-Clocking 43 3 Solving Problems 45 Troubleshooting Tips 45 Battery Problems 45 Drive Problems 45 CD and DVD drive problems 46 Hard drive problems 47 E-Mail, Modem, and Internet Problems 47 Error Messages 48 IEEE 1394 Device Problems 49 Keyboard Problems 50 Lockups and Software Problems 50 The computer does not start up 50 The...
Owner's Manual
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...Problems 53 Network Problems 53 Power Problems 54 Printer Problems 55 Scanner Problems 56 Sound and Speaker Problems 56 No sound from speakers 57 No sound from headphones 57 Video and Monitor Problems 58 The screen is blank 58 The screen is difficult to read 59 3-D image quality is poor 59 4 Advanced Troubleshooting 61 Diagnostic Lights 61 Dell... Diagnostics 64 When to Use the Dell Diagnostics 64 Drivers 67 What Is a Driver 67 Identifying Drivers 67 Reinstalling Drivers 67 Using Microsoft® Windows® XP System Restore 69 Creating ...
...Problems 53 Network Problems 53 Power Problems 54 Printer Problems 55 Scanner Problems 56 Sound and Speaker Problems 56 No sound from speakers 57 No sound from headphones 57 Video and Monitor Problems 58 The screen is blank 58 The screen is difficult to read 59 3-D image quality is poor 59 4 Advanced Troubleshooting 61 Diagnostic Lights 61 Dell... Diagnostics 64 When to Use the Dell Diagnostics 64 Drivers 67 What Is a Driver 67 Identifying Drivers 67 Reinstalling Drivers 67 Using Microsoft® Windows® XP System Restore 69 Creating ...
Owner's Manual
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...® Pentium® M search for correct operation of your problem. 4 Follow the instructions on your selections. • How to use Windows XP • How to work with programs and files • How to support.dell.com, select your business segment, and then enter your computer and... and Support Center 1 Click Start→ Help and Support. 2 Type a word or phrase that describes your problem, and then click the arrow icon. 3 Click the topic that describes your Dell computer. Contact information, service call status, support history, service contract, and online discussions with other...
...® Pentium® M search for correct operation of your problem. 4 Follow the instructions on your selections. • How to use Windows XP • How to work with programs and files • How to support.dell.com, select your business segment, and then enter your computer and... and Support Center 1 Click Start→ Help and Support. 2 Type a word or phrase that describes your problem, and then click the arrow icon. 3 Click the topic that describes your Dell computer. Contact information, service call status, support history, service contract, and online discussions with other...
Owner's Manual
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...of the front panel LEDs can also be installed at all times to the computer. 14 Setting Up and Using Your Computer An internal power problem may be adjusted in a 5.25-inch drive bay carrier. The self-tending doors open automatically when the eject button is pressed and the ...tray is in the 5.25-inch drive bays. There may exist (see "Solving Problems" on page 45). • Blinking amber - NOTE: The color of the front panel LEDs can be a problem with an installed device (see "Power Problems" on page 54). 12 computer stand Attach the computer stand to provide stability ...
...of the front panel LEDs can also be installed at all times to the computer. 14 Setting Up and Using Your Computer An internal power problem may be adjusted in a 5.25-inch drive bay carrier. The self-tending doors open automatically when the eject button is pressed and the ...tray is in the 5.25-inch drive bays. There may exist (see "Solving Problems" on page 45). • Blinking amber - NOTE: The color of the front panel LEDs can be a problem with an installed device (see "Power Problems" on page 54). 12 computer stand Attach the computer stand to provide stability ...
Owner's Manual
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... a sound or telephony program. 2 headphone connector Use the headphone connector to attach headphones. 3 diagnostic lights (4) Use the sequence of these diagnostics lights to help troubleshoot a problem with your computer (see "Boot Sequence" on when the computer reads data from or writes data to the hard drive.
... a sound or telephony program. 2 headphone connector Use the headphone connector to attach headphones. 3 diagnostic lights (4) Use the sequence of these diagnostics lights to help troubleshoot a problem with your computer (see "Boot Sequence" on when the computer reads data from or writes data to the hard drive.
Owner's Manual
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... Copy. 3 To copy the CD or DVD: • If you cannot write to the blank CD or DVD. Use blank CD-Rs to DVD media. Dell Edition. If you have a CD-RW/DVD combo drive and you have one CD/DVD drive, ensure that CD-R again (see the Sonic documentation for..., you have created automatically ejects. NOTE: Most commercial DVDs have finished copying the source CD or DVD, the CD or DVD that you experience recording problems, check for other purposes, such as creating music CDs from the source CD or DVD to that the settings are correct, and then click Disc...
... Copy. 3 To copy the CD or DVD: • If you cannot write to the blank CD or DVD. Use blank CD-Rs to DVD media. Dell Edition. If you have a CD-RW/DVD combo drive and you have one CD/DVD drive, ensure that CD-R again (see the Sonic documentation for..., you have created automatically ejects. NOTE: Most commercial DVDs have finished copying the source CD or DVD, the CD or DVD that you experience recording problems, check for other purposes, such as creating music CDs from the source CD or DVD to that the settings are correct, and then click Disc...
Owner's Manual
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... want to change the default settings for traveling. • Presentation - If you want to use for a scheme, click the drop-down menu. To avoid this problem, always set the hard drive to enable hibernate mode. If you use your computer is a portable computer that scheme, unless you to time-out before...
... want to change the default settings for traveling. • Presentation - If you want to use for a scheme, click the drop-down menu. To avoid this problem, always set the hard drive to enable hibernate mode. If you use your computer is a portable computer that scheme, unless you to time-out before...
Owner's Manual
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... part is correctly installed. • If a peripheral device does not work properly, contact Dell (see "Replacing the Battery" on page 125). R E P L A C E T H E B A T T E R Y - Solving Problems 45 Drive Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in...Viruses can sometimes prevent Windows from recognizing the drive. book.book Page 45 Friday, October 27, 2006 4:02 PM Solving Problems Troubleshooting Tips Follow these tips when you troubleshoot your antivirus software to check for and remove viruses. If you have to ...
... part is correctly installed. • If a peripheral device does not work properly, contact Dell (see "Replacing the Battery" on page 125). R E P L A C E T H E B A T T E R Y - Solving Problems 45 Drive Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in...Viruses can sometimes prevent Windows from recognizing the drive. book.book Page 45 Friday, October 27, 2006 4:02 PM Solving Problems Troubleshooting Tips Follow these tips when you troubleshoot your antivirus software to check for and remove viruses. If you have to ...
Owner's Manual
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... titles work in the drive or the CD or DVD. Try closing all DVD drives. TU R N O F F S T A N D B Y M O D E I N W I N D O W S B E F O R E W R I T I S K - Problems writing to a CD/DVD-RW drive C L O S E O T H E R P R O G R A M S - See "Standby Mode" on page 39 or search for information on power management modes. 46 Solving...Sound and Speaker Problems" on page 143. The CD/DVD-RW drive must receive a steady stream of your screen. • Ensure that the volume is turned up by clicking the slidebar and dragging it up. • Ensure that are checked. See "Dell Diagnostics" on page...
... titles work in the drive or the CD or DVD. Try closing all DVD drives. TU R N O F F S T A N D B Y M O D E I N W I N D O W S B E F O R E W R I T I S K - Problems writing to a CD/DVD-RW drive C L O S E O T H E R P R O G R A M S - See "Standby Mode" on page 39 or search for information on power management modes. 46 Solving...Sound and Speaker Problems" on page 143. The CD/DVD-RW drive must receive a steady stream of your screen. • Ensure that the volume is turned up by clicking the slidebar and dragging it up. • Ensure that are checked. See "Dell Diagnostics" on page...
Owner's Manual
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... - • Verify that the telephone line is connected to the jack on page 17). Solving Problems 47 book.book Page 47 Friday, October 27, 2006 4:02 PM Hard drive problems RUN CHECK DISK - 1 Click Start, then click My Computer. 2 Right-click Local Disk ..., click Check Now. 6 Click Scan for a dial tone. • If you have other telephone devices sharing the line, such as needed. E-Mail, Modem, and Internet Problems CAUTION: Before you begin any of bad sectors. 7 Click Start. C H E C K T H E M I C R O S O F T O U T L O O K ® E X P R E S S S E C U R I T Y S E T T I /O Connectors" on ...
... - • Verify that the telephone line is connected to the jack on page 17). Solving Problems 47 book.book Page 47 Friday, October 27, 2006 4:02 PM Hard drive problems RUN CHECK DISK - 1 Click Start, then click My Computer. 2 Right-click Local Disk ..., click Check Now. 6 Click Scan for a dial tone. • If you have other telephone devices sharing the line, such as needed. E-Mail, Modem, and Internet Problems CAUTION: Before you begin any of bad sectors. 7 Click Start. C H E C K T H E M I C R O S O F T O U T L O O K ® E X P R E S S S E C U R I T Y S E T T I /O Connectors" on ...
Owner's Manual
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... T A I N A N Y O F T H E F O L L O W I C S - A R E Q U I L E W A S N O T F O U N D - Insert a bootable floppy disk or CD. 48 Solving Problems D L L F I R E D . d r i v e l e t t e r : \ I S N O T A C C E S S I A - VERIFY THAT THE MODEM IS COMMUNICATING WITH WINDOWS - 1 Click Start, then click Control .... Ensure that the modem is missing an essential file. Error Messages CAUTION: Before you are not available on the screen to identify and resolve modem problems. Modem Helper diagnostics are trying to open , click File. I N S E R T B O O T A B L E M E D I B L E . E N S U R ...
... T A I N A N Y O F T H E F O L L O W I C S - A R E Q U I L E W A S N O T F O U N D - Insert a bootable floppy disk or CD. 48 Solving Problems D L L F I R E D . d r i v e l e t t e r : \ I S N O T A C C E S S I A - VERIFY THAT THE MODEM IS COMMUNICATING WITH WINDOWS - 1 Click Start, then click Control .... Ensure that the modem is missing an essential file. Error Messages CAUTION: Before you are not available on the screen to identify and resolve modem problems. Modem Helper diagnostics are trying to open , click File. I N S E R T B O O T A B L E M E D I B L E . E N S U R ...
Owner's Manual
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...O R R E S O U R C E S . O P E R A T I S K E R R O R - NOTE: If the error message is listed, Windows recognizes the device. IEEE 1394 Device Problems CAUTION: Before you want to use . In some cases, you want to use first. If your IEEE 1394 device is not listed, see the documentation ...the me]ssage appeared. S YS T E M D I N G S YS T E M N O T F O U N D - Contact Dell (see "Contacting Dell" on page 147). Contact Dell (see "Contacting Dell" on page 147). Contact the IEEE 1394 device manufacturer. book.book Page 49 Friday, October 27, 2006 4:02 PM N O N - If so...
...O R R E S O U R C E S . O P E R A T I S K E R R O R - NOTE: If the error message is listed, Windows recognizes the device. IEEE 1394 Device Problems CAUTION: Before you want to use . In some cases, you want to use first. If your IEEE 1394 device is not listed, see the documentation ...the me]ssage appeared. S YS T E M D I N G S YS T E M N O T F O U N D - Contact Dell (see "Contacting Dell" on page 147). Contact Dell (see "Contacting Dell" on page 147). Contact the IEEE 1394 device manufacturer. book.book Page 49 Friday, October 27, 2006 4:02 PM N O N - If so...
Owner's Manual
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... computer, and then restart the computer. • Ensure that the cable is not damaged or frayed and check cable connectors for your computer. 50 Solving Problems TE S T T H E K E Y B O A R D - Connect a properly working keyboard to the computer. Straighten any bent pins. • Remove any keyboard..., follow the safety instructions in the Product Information Guide. book.book Page 50 Friday, October 27, 2006 4:02 PM Keyboard Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. See ...
... computer, and then restart the computer. • Ensure that the cable is not damaged or frayed and check cable connectors for your computer. 50 Solving Problems TE S T T H E K E Y B O A R D - Connect a properly working keyboard to the computer. Straighten any bent pins. • Remove any keyboard..., follow the safety instructions in the Product Information Guide. book.book Page 50 Friday, October 27, 2006 4:02 PM Keyboard Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. See ...
Owner's Manual
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... the instructions on a floppy disk or CD. If necessary, uninstall and then reinstall the program. Solving Problems 51 A program crashes repeatedly NOTE: Most software includes installation instructions in an environment similar to non-Windows XP operating system environments. 1 Click Start, point to 10 seconds, until the computer turns off, and then restart...
... the instructions on a floppy disk or CD. If necessary, uninstall and then reinstall the program. Solving Problems 51 A program crashes repeatedly NOTE: Most software includes installation instructions in an environment similar to non-Windows XP operating system environments. 1 Click Start, point to 10 seconds, until the computer turns off, and then restart...
Owner's Manual
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...you are using to ensure that your computer, see "Memory" on page 129. • Run the Dell Diagnostics (see "Dell Diagnostics" on page 64). 52 Solving Problems IF YOU RECEIVE AN INSUFFICIENT MEMORY MESSAGE - • Save and close any open programs you begin any...computer. See the software documentation for minimum memory requirements. book.book Page 52 Friday, October 27, 2006 4:02 PM Other software problems CHECK THE SOFTWARE DOCUMENTATION OR CONTACT THE SOFTWARE MANUFACTURER FOR TROUBLESHOOTING INFORMATION - • Ensure that the program is successfully communicating with the...
...you are using to ensure that your computer, see "Memory" on page 129. • Run the Dell Diagnostics (see "Dell Diagnostics" on page 64). 52 Solving Problems IF YOU RECEIVE AN INSUFFICIENT MEMORY MESSAGE - • Save and close any open programs you begin any...computer. See the software documentation for minimum memory requirements. book.book Page 52 Friday, October 27, 2006 4:02 PM Other software problems CHECK THE SOFTWARE DOCUMENTATION OR CONTACT THE SOFTWARE MANUFACTURER FOR TROUBLESHOOTING INFORMATION - • Ensure that the program is successfully communicating with the...
Owner's Manual
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... C H E C K T H E N E T W O R K C A B L E C O N N E C T O R - RESTART THE COMPUTER - 1 Simultaneously press to the computer, then try using the mouse. book.book Page 53 Friday, October 27, 2006 4:02 PM Mouse Problems CAUTION: Before you begin any mouse extension cables, and connect the mouse directly to highlight Shut down or Turn Off, and then press . 3 After the... computer turns off, reconnect the mouse cable as needed. Solving Problems 53 TE S T T H E M O U S E - Network Problems CAUTION: Before you begin any of the procedures in this section, follow ...
... C H E C K T H E N E T W O R K C A B L E C O N N E C T O R - RESTART THE COMPUTER - 1 Simultaneously press to the computer, then try using the mouse. book.book Page 53 Friday, October 27, 2006 4:02 PM Mouse Problems CAUTION: Before you begin any mouse extension cables, and connect the mouse directly to highlight Shut down or Turn Off, and then press . 3 After the... computer turns off, reconnect the mouse cable as needed. Solving Problems 53 TE S T T H E M O U S E - Network Problems CAUTION: Before you begin any of the procedures in this section, follow ...
Owner's Manual
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... to the system board (see "Controls and Lights" on the back of the procedures in this section, follow the safety instructions in standby mode. Power Problems . R U N T H E H A R D W A R E TR O U B L E S H O O T E R - book.book Page 54 Friday, October 27, 2006 4:02 PM C H E C K T H E N E T W O R K L I N G A ...P O W E R L I G H T I S B L I N K I S O F F - The computer is receiving electrical power, but an internal power problem may exist. • Ensure that the voltage selection switch is set up your network to verify that your location (if applicable). • Ensure that all...
... to the system board (see "Controls and Lights" on the back of the procedures in this section, follow the safety instructions in standby mode. Power Problems . R U N T H E H A R D W A R E TR O U B L E S H O O T E R - book.book Page 54 Friday, October 27, 2006 4:02 PM C H E C K T H E N E T W O R K L I N G A ...P O W E R L I G H T I S B L I N K I S O F F - The computer is receiving electrical power, but an internal power problem may exist. • Ensure that the voltage selection switch is set up your network to verify that your location (if applicable). • Ensure that all...
Owner's Manual
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... PCI Express Cards" on page 80). • Remove and then reinstall any of interference are securely connected to the same electrical outlet Printer Problems CAUTION: Before you need technical assistance for your printer, contact the printer's manufacturer. If the printer is securely connected to USB. For ... • Too many devices connected to the same power strip • Multiple power strips connected to the printer and the computer. Solving Problems 55 NOTE: If you begin any expansion cards, including graphics cards (see "Memory" on page 85). ENSURE THAT THE PRINTER IS TURNED...
... PCI Express Cards" on page 80). • Remove and then reinstall any of interference are securely connected to the same electrical outlet Printer Problems CAUTION: Before you need technical assistance for your printer, contact the printer's manufacturer. If the printer is securely connected to USB. For ... • Too many devices connected to the same power strip • Multiple power strips connected to the printer and the computer. Solving Problems 55 NOTE: If you begin any expansion cards, including graphics cards (see "Memory" on page 85). ENSURE THAT THE PRINTER IS TURNED...
Owner's Manual
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... and Cameras. See the scanner documentation for instructions. Sound and Speaker Problems CAUTION: Before you need technical assistance for your scanner is listed, ... S C A N N E R D R I O N - C H E C K T H E S C A N N E R D O C U M E N T A T I V E R - NOTE: If you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. 56 Solving Problems See the printer documentation for information on reinstalling the printer driver. See the scanner documentation for setup and troubleshooting information. book.book Page 56 Friday...
... and Cameras. See the scanner documentation for instructions. Sound and Speaker Problems CAUTION: Before you need technical assistance for your scanner is listed, ... S C A N N E R D R I O N - C H E C K T H E S C A N N E R D O C U M E N T A T I V E R - NOTE: If you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. 56 Solving Problems See the printer documentation for information on reinstalling the printer driver. See the scanner documentation for setup and troubleshooting information. book.book Page 56 Friday...