Setup and Quick Reference Guide
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Vostro 220s Back View 28 Vostro 220s Back Panel Connectors 29 4 Specifications 31 5 Troubleshooting 39 Tools 39 Power Lights 39 Beep Codes 39 Error Messages 41 System Messages 46 Troubleshooting Software and Hardware Problems 47 Dell Diagnostics 48 Troubleshooting Tips 50 Power Problems 50 Memory Problems 51 Lockups and Software Problems 52 Dell Technical Update Service 54 Dell Support Utility 55 6 Reinstalling Software 57 Drivers 57 Identifying Drivers 57 Reinstalling Drivers and Utilities 58 4 Contents
Vostro 220s Back View 28 Vostro 220s Back Panel Connectors 29 4 Specifications 31 5 Troubleshooting 39 Tools 39 Power Lights 39 Beep Codes 39 Error Messages 41 System Messages 46 Troubleshooting Software and Hardware Problems 47 Dell Diagnostics 48 Troubleshooting Tips 50 Power Problems 50 Memory Problems 51 Lockups and Software Problems 52 Dell Technical Update Service 54 Dell Support Utility 55 6 Reinstalling Software 57 Drivers 57 Identifying Drivers 57 Reinstalling Drivers and Utilities 58 4 Contents
Setup and Quick Reference Guide
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4 Connect the modem. 5 Connect the power cable(s). 12 Setting Up Your Computer
4 Connect the modem. 5 Connect the power cable(s). 12 Setting Up Your Computer
Setup and Quick Reference Guide
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6 Press the power buttons on the monitor and the computer. 7 Connect to your network. 1 5 2 3 6 4 1 desktop computer with network adapter 2 wireless router 3 cable or DSL modem 4 Internet service 5 desktop computer with USB wireless 6 USB wireless adapter adapter Setting Up Your Computer 13
6 Press the power buttons on the monitor and the computer. 7 Connect to your network. 1 5 2 3 6 4 1 desktop computer with network adapter 2 wireless router 3 cable or DSL modem 4 Internet service 5 desktop computer with USB wireless 6 USB wireless adapter adapter Setting Up Your Computer 13
Setup and Quick Reference Guide
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About Your Computer Vostro 420 Front View 1 2 3 4 5 6 10 7 8 9 1 optical drive 3 optional optical-drive bays (2) 5 microphone connector 7 headphone connector 9 drive-activity light 2 drive bay front panel (open) 4 USB 2.0 connectors (4) 6 IEEE 1394 connector (optional) 8 power button, power light 10 media card reader (optional) About Your Computer 21
About Your Computer Vostro 420 Front View 1 2 3 4 5 6 10 7 8 9 1 optical drive 3 optional optical-drive bays (2) 5 microphone connector 7 headphone connector 9 drive-activity light 2 drive bay front panel (open) 4 USB 2.0 connectors (4) 6 IEEE 1394 connector (optional) 8 power button, power light 10 media card reader (optional) About Your Computer 21
Setup and Quick Reference Guide
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Vostro 420 Back View 1 2 7 6 5 3 4 1 power cord connector 3 security cable/padlock rings 5 back-panel connectors 7 voltage selector switch 2 power-supply vent 4 expansion card slots 6 power-supply light 22 About Your Computer
Vostro 420 Back View 1 2 7 6 5 3 4 1 power cord connector 3 security cable/padlock rings 5 back-panel connectors 7 voltage selector switch 2 power-supply vent 4 expansion card slots 6 power-supply light 22 About Your Computer
Setup and Quick Reference Guide
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Vostro 220 Front View 1 2 3 4 5 10 6 7 8 9 1 optical drive 3 optional optical-drive bay 5 IEEE 1394 connector (optional) 7 microphone connector 9 drive-activity light 2 drive bay front panel (open) 4 USB 2.0 connectors (4) 6 headphone connector 8 power button, power light 10 media card reader (optional) 24 About Your Computer
Vostro 220 Front View 1 2 3 4 5 10 6 7 8 9 1 optical drive 3 optional optical-drive bay 5 IEEE 1394 connector (optional) 7 microphone connector 9 drive-activity light 2 drive bay front panel (open) 4 USB 2.0 connectors (4) 6 headphone connector 8 power button, power light 10 media card reader (optional) 24 About Your Computer
Setup and Quick Reference Guide
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Vostro 220 Back View 1 2 7 6 5 3 4 1 power cord connector 3 security cable/padlock rings 5 back-panel connectors 7 voltage selector switch 2 power-supply vent 4 expansion card slots 6 power-supply light About Your Computer 25
Vostro 220 Back View 1 2 7 6 5 3 4 1 power cord connector 3 security cable/padlock rings 5 back-panel connectors 7 voltage selector switch 2 power-supply vent 4 expansion card slots 6 power-supply light About Your Computer 25
Setup and Quick Reference Guide
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Vostro 220s Front View 1 7 1 media card reader (optional) 3 USB 2.0 connectors (2) 5 microphone connector 7 optical drive 2 3 4 5 6 2 power button, power light 4 headphone connector 6 drive-activity light About Your Computer 27
Vostro 220s Front View 1 7 1 media card reader (optional) 3 USB 2.0 connectors (2) 5 microphone connector 7 optical drive 2 3 4 5 6 2 power button, power light 4 headphone connector 6 drive-activity light About Your Computer 27
Setup and Quick Reference Guide
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Vostro 220s Back View 1 7 6 2 5 3 4 1 security cable/padlock rings 3 power connector 5 power supply light 7 back-panel connectors 2 voltage selector switch 4 power supply vents 6 expansion card slots 28 About Your Computer
Vostro 220s Back View 1 7 6 2 5 3 4 1 security cable/padlock rings 3 power connector 5 power supply light 7 back-panel connectors 2 voltage selector switch 4 power supply vents 6 expansion card slots 28 About Your Computer
Setup and Quick Reference Guide
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... Memory (continued) Minimum memory 512 MB Maximum memory 4 GB NOTE: Due to the unique architecture of the Intel Core2 Quad processor, your system board and power supply must be included when upgrading processors.
... Memory (continued) Minimum memory 512 MB Maximum memory 4 GB NOTE: Due to the unique architecture of the Intel Core2 Quad processor, your system board and power supply must be included when upgrading processors.
Setup and Quick Reference Guide
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...Network activity light (on state amber light - Rear of computer: Power button push button Power light blue light - Blinking amber indicates a power problem sensed by the power supply unit. solid blue for power-on yellow blinking light integrated network adapter) 36 Specifications A blinking blue...system board cannot start initialization (see "Power Problems" on page 50). Connectors (continued) Front panel audio HDA header Processor Memory Power 12V Power one 10-pin connector one 775-pin connector Vostro 420: four 240-pin connectors Vostro 220/220s: two 240-pin connectors one...
...Network activity light (on state amber light - Rear of computer: Power button push button Power light blue light - Blinking amber indicates a power problem sensed by the power supply unit. solid blue for power-on yellow blinking light integrated network adapter) 36 Specifications A blinking blue...system board cannot start initialization (see "Power Problems" on page 50). Connectors (continued) Front panel audio HDA header Processor Memory Power 12V Power one 10-pin connector one 775-pin connector Vostro 420: four 240-pin connectors Vostro 220/220s: two 240-pin connectors one...
Setup and Quick Reference Guide
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... BTU/hr NOTE: Heat dissipation is calculated by using the power supply wattage rating. Power DC power supply: Wattage Vostro 420: 350 W Vostro 220: 300 W Vostro 220s: 250 W Maximum heat dissipation for 350 W power supply, 1194 BTU/hr (MHD) for 300 W power supply, 1023 BTU/hr for important voltage setting information) Vostro 420: 115/230 VAC, 50/60 Hz, 8A/4A...
... BTU/hr NOTE: Heat dissipation is calculated by using the power supply wattage rating. Power DC power supply: Wattage Vostro 420: 350 W Vostro 220: 300 W Vostro 220s: 250 W Maximum heat dissipation for 350 W power supply, 1194 BTU/hr (MHD) for 300 W power supply, 1023 BTU/hr for important voltage setting information) Vostro 420: 115/230 VAC, 50/60 Hz, 8A/4A...
Setup and Quick Reference Guide
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... device malfunction. This beep code tells you begin any of the procedures in standby mode. If the power light is blinking amber, the computer is receiving electrical power, a device such as a memory module or graphics card might emit a series of beeps during start... encountered a possible system board failure. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Tools Power Lights The two-color power-button light located on the front of beeps, called a beep code, identifies a problem. One possible beep code...
... device malfunction. This beep code tells you begin any of the procedures in standby mode. If the power light is blinking amber, the computer is receiving electrical power, a device such as a memory module or graphics card might emit a series of beeps during start... encountered a possible system board failure. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Tools Power Lights The two-color power-button light located on the front of beeps, called a beep code, identifies a problem. One possible beep code...
Setup and Quick Reference Guide
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... M A Y N O T I N D I C A T E A P O T E N T I A L H A R D D R I N T E R R U P T - CPU FAN FAILURE - Replace processor fan. KEYBOARD FAILURE - DELL RECOMMENDS THAT YOU BACK UP YOUR DATA REGULARLY. Processor fan failure. Keyboard failure or keyboard cable loose. NOTICE - To start the Hardware Troubleshooter: Windows Vista... or system board failure (see your Service Manual at support.dell.com). N O T I M E R T I C K I V E P R O B L E M - A chip on page 71 for the USB device. Use external power source for assistance). This feature can use the Hardware Troubleshooter to...
... M A Y N O T I N D I C A T E A P O T E N T I A L H A R D D R I N T E R R U P T - CPU FAN FAILURE - Replace processor fan. KEYBOARD FAILURE - DELL RECOMMENDS THAT YOU BACK UP YOUR DATA REGULARLY. Processor fan failure. Keyboard failure or keyboard cable loose. NOTICE - To start the Hardware Troubleshooter: Windows Vista... or system board failure (see your Service Manual at support.dell.com). N O T I M E R T I C K I V E P R O B L E M - A chip on page 71 for the USB device. Use external power source for assistance). This feature can use the Hardware Troubleshooter to...
Setup and Quick Reference Guide
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...you added or removed a part before the problem started, review the installation procedures and ensure that the part is correctly installed (see your Dell computer to run, and follow the instructions on properly. • Ensure that any of the procedures in a program, see the Regulatory ... does not work, ensure that you set your Service Manual at www.dell.com/regulatory_compliance. This message may not apply if you want to the Windows Classic view. IF T H E POWER LIGHT IS O F F - 7 When the Dell Diagnostics Main Menu appears, select the test that the device is working by...
...you added or removed a part before the problem started, review the installation procedures and ensure that the part is correctly installed (see your Dell computer to run, and follow the instructions on properly. • Ensure that any of the procedures in a program, see the Regulatory ... does not work, ensure that you set your Service Manual at www.dell.com/regulatory_compliance. This message may not apply if you want to the Windows Classic view. IF T H E POWER LIGHT IS O F F - 7 When the Dell Diagnostics Main Menu appears, select the test that the device is working by...
Setup and Quick Reference Guide
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... of the procedures in standby mode. The computer is receiving electrical power, a device might be malfunctioning or incorrectly installed. • Ensure that the processor power cable is connected and powered on, see your Service Manual at support.dell.com). I F T H E P O W E R L I G H T I S B L I N K I S S T E A D Y A M B E R - I F T H E P O W E R L I G H T I N G A M B E R - ELIMINATE INTERFERENCE - There is a power problem, a device may be malfunctioning or incorrectly installed. • Remove and...
... of the procedures in standby mode. The computer is receiving electrical power, a device might be malfunctioning or incorrectly installed. • Ensure that the processor power cable is connected and powered on, see your Service Manual at support.dell.com). I F T H E P O W E R L I G H T I S B L I N K I S S T E A D Y A M B E R - I F T H E P O W E R L I G H T I N G A M B E R - ELIMINATE INTERFERENCE - There is a power problem, a device may be malfunctioning or incorrectly installed. • Remove and...
Setup and Quick Reference Guide
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...; Save and close any open programs you are not using is supported by your Service Manual at www.dell.com/regulatory_compliance. The computer does not start up ENSURE THAT THE POWER CABLE IS FIRMLY CONNECTED TO THE COMPUTER AND TO THE ELECTRICAL OUTLET The computer stops responding NOTICE: You may... lose data if you are unable to see if that shipped with the memory. • Run the Dell Diagnostics (see "Dell Diagnostics" on page 48)....
...; Save and close any open programs you are not using is supported by your Service Manual at www.dell.com/regulatory_compliance. The computer does not start up ENSURE THAT THE POWER CABLE IS FIRMLY CONNECTED TO THE COMPUTER AND TO THE ELECTRICAL OUTLET The computer stops responding NOTICE: You may... lose data if you are unable to see if that shipped with the memory. • Run the Dell Diagnostics (see "Dell Diagnostics" on page 48)....
Setup and Quick Reference Guide
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... so that it runs in an environment similar to 10 seconds (until the computer turns off), and then restart your mouse, press and hold the power button for an earlier Microsoft® Windows® operating system RUN THE PROGRAM COMPATIBILITY WIZARD - Windows XP: The Program Compatibility Wizard configures a program so that...
... so that it runs in an environment similar to 10 seconds (until the computer turns off), and then restart your mouse, press and hold the power button for an earlier Microsoft® Windows® operating system RUN THE PROGRAM COMPATIBILITY WIZARD - Windows XP: The Program Compatibility Wizard configures a program so that...
Setup and Quick Reference Guide
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...• Ensure that the device drivers do not conflict with the operating system installed on your keyboard or moving your mouse, press and hold the power button for your computer. If you receive notifications. To enroll for content, format, and how frequently you are unable to get a response by pressing... disks, CDs, or DVDs • Save and close any open files or programs and shut down your computer through the Start menu Dell Technical Update Service The Dell Technical Update service provides proactive e-mail notification of software and hardware updates for at least 8 to support...
...• Ensure that the device drivers do not conflict with the operating system installed on your keyboard or moving your mouse, press and hold the power button for your computer. If you receive notifications. To enroll for content, format, and how frequently you are unable to get a response by pressing... disks, CDs, or DVDs • Save and close any open files or programs and shut down your computer through the Start menu Dell Technical Update Service The Dell Technical Update service provides proactive e-mail notification of software and hardware updates for at least 8 to support...
Setup and Quick Reference Guide
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...icon, and follow the directions. See "Online Services" on page 66 for a more extensive list of online services available at Dell Support (support.dell.com) for information and procedures that shipped with any necessary procedures. Getting Help 65 Getting Help Obtaining Assistance CAUTION: If you ...with your Express Service Code to route the call directly to remove the computer cover, first disconnect the computer power and modem cables from a telephone at www.dell.com/regulatory_compliance. When prompted by Dell's automated telephone system, enter your computer. NOTE: Call...
...icon, and follow the directions. See "Online Services" on page 66 for a more extensive list of online services available at Dell Support (support.dell.com) for information and procedures that shipped with any necessary procedures. Getting Help 65 Getting Help Obtaining Assistance CAUTION: If you ...with your Express Service Code to route the call directly to remove the computer cover, first disconnect the computer power and modem cables from a telephone at www.dell.com/regulatory_compliance. When prompted by Dell's automated telephone system, enter your computer. NOTE: Call...