Hardware Manual
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Contents 1 About Your System 11 Accessing System Features During Startup 11 Front-Panel Features and Indicators 12 LCD Panel Features 15 Home Screen 16 Setup Menu 16 View Menu 17 Hard-Drive Indicator Patterns for RAID 18 Back Panel Features and Indicators 19 Power Indicator Codes 21 NIC Indicator Codes 22 LCD Status Messages 23 Viewing Status Messages 23 Removing LCD Status Messages 23 System Messages 37 Warning Messages 53 Diagnostics Messages 53 Alert Messages 53 Other Information You May Need 54 Contents 3
Contents 1 About Your System 11 Accessing System Features During Startup 11 Front-Panel Features and Indicators 12 LCD Panel Features 15 Home Screen 16 Setup Menu 16 View Menu 17 Hard-Drive Indicator Patterns for RAID 18 Back Panel Features and Indicators 19 Power Indicator Codes 21 NIC Indicator Codes 22 LCD Status Messages 23 Viewing Status Messages 23 Removing LCD Status Messages 23 System Messages 37 Warning Messages 53 Diagnostics Messages 53 Alert Messages 53 Other Information You May Need 54 Contents 3
Hardware Manual
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... Closing the System 79 Opening the System 79 Closing the System 79 Hard Drives 80 Mixed SAS/SATA Hard-Drive Configurations . . . 81 Removing a Hard-Drive Blank 81 Installing a Hard-Drive Blank 82 Removing a Hot-Swap Hard Drive 82 Installing a Hot-Swap Hard Drive 83 Removing a Hard Drive From a Hard-Drive Carrier 84 Installing a Hard Drive Into a Hard-Drive Carrier 84 Power Supplies 86 Removing a Power Supply 86 Replacing a Power Supply...
... Closing the System 79 Opening the System 79 Closing the System 79 Hard Drives 80 Mixed SAS/SATA Hard-Drive Configurations . . . 81 Removing a Hard-Drive Blank 81 Installing a Hard-Drive Blank 82 Removing a Hot-Swap Hard Drive 82 Installing a Hot-Swap Hard Drive 83 Removing a Hard Drive From a Hard-Drive Carrier 84 Installing a Hard Drive Into a Hard-Drive Carrier 84 Power Supplies 86 Removing a Power Supply 86 Replacing a Power Supply...
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... 162 Troubleshooting an Internal USB Memory Key . . . . . 163 Troubleshooting an Optical Drive 164 Troubleshooting a Tape Backup Unit 165 Troubleshooting a Hard Drive 166 Troubleshooting a Storage Controller 167 Troubleshooting Expansion Cards 168 Troubleshooting the Processor(s 170 5 Running the System Diagnostics . . . . . 173 Using Dell™ PowerEdge™ Diagnostics 173 System Diagnostics Features 173 When to Use the System...
... 162 Troubleshooting an Internal USB Memory Key . . . . . 163 Troubleshooting an Optical Drive 164 Troubleshooting a Tape Backup Unit 165 Troubleshooting a Hard Drive 166 Troubleshooting a Storage Controller 167 Troubleshooting Expansion Cards 168 Troubleshooting the Processor(s 170 5 Running the System Diagnostics . . . . . 173 Using Dell™ PowerEdge™ Diagnostics 173 System Diagnostics Features 173 When to Use the System...
Hardware Manual
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... to navigate the control panel LCD menu. Up to eight 2.5-inch hot-swappable Up to four 3.5-inch hot-swappable with six 3.5inch hard-drive slots) 14 About Your System Item Indicator, Button, or Icon Connector 6 LCD menu buttons 7 LCD panel 8 System identification button 9 Optical... drive (optional) 10 Hard drives 11 Flex bay Description Allows you to AC power and an error has been detected, the LCD lights amber regardless of whether the ...
... to navigate the control panel LCD menu. Up to eight 2.5-inch hot-swappable Up to four 3.5-inch hot-swappable with six 3.5inch hard-drive slots) 14 About Your System Item Indicator, Button, or Icon Connector 6 LCD menu buttons 7 LCD panel 8 System identification button 9 Optical... drive (optional) 10 Hard drives 11 Flex bay Description Allows you to AC power and an error has been detected, the LCD lights amber regardless of whether the ...
Hardware Manual
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Hard-Drive Indicator Patterns for insertion or removal during this time. 18 About Your System Drives are initialized after system power is applied. Hard-Drive Indicators 1 2 1 2 3.5-in carrier 1 drive-activity indicator (green) 2.5-in carrier 2 drive-status indicator (green and amber) Drive-Status Indicator Pattern (RAID Only) Blinks green two times per second Off Condition Identify drive/preparing for removal Drive ready for insertion or removal NOTE: The drive status indicator remains off until all hard drives are not ready for RAID Figure 1-4.
Hard-Drive Indicator Patterns for insertion or removal during this time. 18 About Your System Drives are initialized after system power is applied. Hard-Drive Indicators 1 2 1 2 3.5-in carrier 1 drive-activity indicator (green) 2.5-in carrier 2 drive-status indicator (green and amber) Drive-Status Indicator Pattern (RAID Only) Blinks green two times per second Off Condition Identify drive/preparing for removal Drive ready for insertion or removal NOTE: The drive status indicator remains off until all hard drives are not ready for RAID Figure 1-4.
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...powering on . See "Getting Help." Check Riser. Card Risers." Review has experienced a fault. & clear SEL. See "Troubleshooting a Hard Drive." system. This prevents the system from powering on . Review & clear SEL. If the problem persists, the riser card or system board is ...faulty. E1812 Hard drive ## The specified hard drive Information only. Remove and reseat the PCIe expansion cards. See "Replacing Expansion-Card Riser 1" and "Replacing Expansion-Card Riser ...
...powering on . See "Getting Help." Check Riser. Card Risers." Review has experienced a fault. & clear SEL. See "Troubleshooting a Hard Drive." system. This prevents the system from powering on . Review & clear SEL. If the problem persists, the riser card or system board is ...faulty. E1812 Hard drive ## The specified hard drive Information only. Remove and reseat the PCIe expansion cards. See "Replacing Expansion-Card Riser 1" and "Replacing Expansion-Card Riser ...
Hardware Manual
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... PCIe device BIOS (Option ROM) checksum failure detected during shadowing. Use a bootable USB key, CD, or hard drive. Check the hard-drive configuration settings in the Link Width is y. See "Getting Help." PCIe Training Faulty or improperly Error: Expected ...Corrective Actions No boot device available Faulty or missing optical drive subsystem, hard drive, or hard-drive subsystem, or no operating system on Incorrect configuration hard drive settings in the specified slot number. No boot sector on hard drive. Cables to expansion card(s) loose; If the problem persists...
... PCIe device BIOS (Option ROM) checksum failure detected during shadowing. Use a bootable USB key, CD, or hard drive. Check the hard-drive configuration settings in the Link Width is y. See "Getting Help." PCIe Training Faulty or improperly Error: Expected ...Corrective Actions No boot device available Faulty or missing optical drive subsystem, hard drive, or hard-drive subsystem, or no operating system on Incorrect configuration hard drive settings in the specified slot number. No boot sector on hard drive. Cables to expansion card(s) loose; If the problem persists...
Hardware Manual
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...General Memory Module Installation Guidelines." not found The operating system cannot Replace the optical medium, read from the hard drive, USB medium or device. Install the NVRAM_CLR jumper in socket. Quad rank DIMM detected after single rank ...particular sector on the disk, cables are installed in a valid configuration. "Troubleshooting a USB Device," "Troubleshooting an Optical Drive," or "Troubleshooting a Hard Drive" for jumper location. System Messages (continued) Message Causes Corrective Actions Plug & Play Configuration Error Error encountered in your system...
...General Memory Module Installation Guidelines." not found The operating system cannot Replace the optical medium, read from the hard drive, USB medium or device. Install the NVRAM_CLR jumper in socket. Quad rank DIMM detected after single rank ...particular sector on the disk, cables are installed in a valid configuration. "Troubleshooting a USB Device," "Troubleshooting an Optical Drive," or "Troubleshooting a Hard Drive" for jumper location. System Messages (continued) Message Causes Corrective Actions Plug & Play Configuration Error Error encountered in your system...
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...can be faulty. Ensure that the USB or SAS backplane cables are properly connected. See "Troubleshooting a USB Device" or "Troubleshooting a Hard Drive" for the appropriate drive(s) installed in your system. If memory has been added or removed, this message is faulty. See "Getting Help." If memory has ...not been added or removed, check the SEL to the Replace the faulty drive. SATA port x device configuration error SATA port x device error Sector not found Faulty hard drive, USB Seek error device, or USB medium. The amount of Memory has been added or ...
...can be faulty. Ensure that the USB or SAS backplane cables are properly connected. See "Troubleshooting a USB Device" or "Troubleshooting a Hard Drive" for the appropriate drive(s) installed in your system. If memory has been added or removed, this message is faulty. See "Getting Help." If memory has ...not been added or removed, check the SEL to the Replace the faulty drive. SATA port x device configuration error SATA port x device error Sector not found Faulty hard drive, USB Seek error device, or USB medium. The amount of Memory has been added or ...
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... A warning message alerts you to a possible problem and prompts you that the USB, assembly, hard drive, or hard- See "Running the System Diagnostics" for drive, temperature, fan, and power conditions. See "Troubleshooting a USB Device," "Troubleshooting an Internal SD Card," and "Troubleshooting a Hard Drive." Alert messages include information, status, warning, and failure messages for more information, see...
... A warning message alerts you to a possible problem and prompts you that the USB, assembly, hard drive, or hard- See "Running the System Diagnostics" for drive, temperature, fan, and power conditions. See "Troubleshooting a USB Device," "Troubleshooting an Internal SD Card," and "Troubleshooting a Hard Drive." Alert messages include information, status, warning, and failure messages for more information, see...
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... Boot Settings Screen Option Boot Mode (BIOS default) Boot Sequence Hard-Disk Drive Sequence USB Flash Drive Emulation Type (Auto default) Description CAUTION: Switching the boot mode could prevent the system from hard drives in this field tells the system where the operating system files ... system and pressing when prompted to Floppy. If Boot Mode is configured as a removable diskette drive. Determines the emulation type for the device attached to act as a hard drive. Using the System Setup Program and UEFI Boot Manager 61 Auto automatically chooses an emulation type...
... Boot Settings Screen Option Boot Mode (BIOS default) Boot Sequence Hard-Disk Drive Sequence USB Flash Drive Emulation Type (Auto default) Description CAUTION: Switching the boot mode could prevent the system from hard drives in this field tells the system where the operating system files ... system and pressing when prompted to Floppy. If Boot Mode is configured as a removable diskette drive. Determines the emulation type for the device attached to act as a hard drive. Using the System Setup Program and UEFI Boot Manager 61 Auto automatically chooses an emulation type...
Hardware Manual
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Inside the System (2.5-Inch Hard-Drive Chassis) 6 5 4 3 2 1 7 8 9 16 15 14 13 12 10 11 1 USB connector for optional internal USB key 3 hot-swappable cooling fans (4 or 5) 5 processors (1 or 2) 7 riser 2 (PCIe slots 3 ... 4 memory modules (up to 18 total, 9 for each processor) 6 power supply bays (2) 8 riser 1 (PCIe slots 1 and 2) 10 integrated storage controller card 12 SAS or SATA hard drives (up to 8) 14 flex bay for optional tape backup unit 16 slimline optical...
Inside the System (2.5-Inch Hard-Drive Chassis) 6 5 4 3 2 1 7 8 9 16 15 14 13 12 10 11 1 USB connector for optional internal USB key 3 hot-swappable cooling fans (4 or 5) 5 processors (1 or 2) 7 riser 2 (PCIe slots 3 ... 4 memory modules (up to 18 total, 9 for each processor) 6 power supply bays (2) 8 riser 1 (PCIe slots 1 and 2) 10 integrated storage controller card 12 SAS or SATA hard drives (up to 8) 14 flex bay for optional tape backup unit 16 slimline optical...
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... latch next to the key lock. 3 Rotate the left end of the bezel. 4 Pull the bezel away from the system to the power button, optical drive, and hard drive(s). Removing the Front Bezel 1 Using the system key, unlock the bezel. 2 Pull up on the bezel restricts access to release the right end of...
... latch next to the key lock. 3 Rotate the left end of the bezel. 4 Pull the bezel away from the system to the power button, optical drive, and hard drive(s). Removing the Front Bezel 1 Using the system key, unlock the bezel. 2 Pull up on the bezel restricts access to release the right end of...
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Removing or Installing the Cover 1 2 3 1 latch 3 chassis hooks 2 latch release lock Hard Drives Depending on your chassis and backplane, your system has one of the following configurations: • Eight 2.5-inch drive bays • Four 3.5-inch drive bays with a flex bay for the optional tape backup unit • Six 3.5-inch drive bays without the flex bay All chassis support hot-swappable SAS and SATA hard drives, and the 2.5inch-bay chassis also supports hot-swappable SSD hard drives in systems with integrated PERC controllers. 80 Installing System Components Figure 3-3.
Removing or Installing the Cover 1 2 3 1 latch 3 chassis hooks 2 latch release lock Hard Drives Depending on your chassis and backplane, your system has one of the following configurations: • Eight 2.5-inch drive bays • Four 3.5-inch drive bays with a flex bay for the optional tape backup unit • Six 3.5-inch drive bays without the flex bay All chassis support hot-swappable SAS and SATA hard drives, and the 2.5inch-bay chassis also supports hot-swappable SSD hard drives in systems with integrated PERC controllers. 80 Installing System Components Figure 3-3.
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... the right side, and slide the blank out until it is being formatted. Hard drives are supplied in special hotswappable hard-drive carriers that high-capacity hard drives can take a number of hours to support hot-swap drive removal and insertion. When you format a hard drive, allow enough time for use with the SAS backplane board. The remaining slots...
... the right side, and slide the blank out until it is being formatted. Hard drives are supplied in special hotswappable hard-drive carriers that high-capacity hard drives can take a number of hours to support hot-swap drive removal and insertion. When you format a hard drive, allow enough time for use with the SAS backplane board. The remaining slots...
Hardware Manual
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.... Wait until the release lever clicks into the drive bay until the hard-drive indicators on the drive carrier signal that your operating system supports hot-swap drive removal and installation. Figure 3-4. Removing and Installing a Hard Drive Blank 1 2 3 3 1 3.5-in hard drive blank 3 release latch 2 2.5-in hard drive blank Installing a Hard-Drive Blank Align the hard-drive blank with your SAS RAID controller documentation for information...
.... Wait until the release lever clicks into the drive bay until the hard-drive indicators on the drive carrier signal that your operating system supports hot-swap drive removal and installation. Figure 3-4. Removing and Installing a Hard Drive Blank 1 2 3 3 1 3.5-in hard drive blank 3 release latch 2 2.5-in hard drive blank Installing a Hard-Drive Blank Align the hard-drive blank with your SAS RAID controller documentation for information...
Hardware Manual
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... the front bezel. Installing System Components 83 Inserting a hard-drive carrier and attempting to lock its handle next to release the drive. See "Removing a Hard- When the drive indicators are fully installed. Drive Blank." CAUTION: To maintain proper system cooling, all empty hard-drive bays must have drive blanks installed. 5 Insert a drive blank in the bay, remove it is ready...
... the front bezel. Installing System Components 83 Inserting a hard-drive carrier and attempting to lock its handle next to release the drive. See "Removing a Hard- When the drive indicators are fully installed. Drive Blank." CAUTION: To maintain proper system cooling, all empty hard-drive bays must have drive blanks installed. 5 Insert a drive blank in the bay, remove it is ready...
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.... a Press the button on the hard-drive carrier and separate the hard drive from the carrier. When aligned correctly, the back of the hard drive will be flush with the back set of the drive at the back. Figure 3-5. Installing a Hot-Swap Hard Drive 1 2 1 release button 2 hard drive carrier handle 3 Install the hot-swap hard drive. Removing a Hard Drive From a Hard-Drive Carrier Remove the screws from...
.... a Press the button on the hard-drive carrier and separate the hard drive from the carrier. When aligned correctly, the back of the hard drive will be flush with the back set of the drive at the back. Figure 3-5. Installing a Hot-Swap Hard Drive 1 2 1 release button 2 hard drive carrier handle 3 Install the hot-swap hard drive. Removing a Hard Drive From a Hard-Drive Carrier Remove the screws from...
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Figure 3-6. Installing a Hard Drive into a Drive Carrier 3 2 1 4 1 hard-drive carrier 3 hard drive 2 screws (4) 4 SAS screw hole Installing System Components 85 3 Attach the four screws to secure the hard drive to the hard-drive carrier.
Figure 3-6. Installing a Hard Drive into a Drive Carrier 3 2 1 4 1 hard-drive carrier 3 hard drive 2 screws (4) 4 SAS screw hole Installing System Components 85 3 Attach the four screws to secure the hard drive to the hard-drive carrier.
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Routing the Optical Drive Cable (2.5-inch Hard-Drive Chassis) 1 2 1 optical drive connector 3 SATA_A connector 4 3 2 DVD/TBU_PWR connector 4 cable retention bracket 106 Installing System Components Figure 3-16.
Routing the Optical Drive Cable (2.5-inch Hard-Drive Chassis) 1 2 1 optical drive connector 3 SATA_A connector 4 3 2 DVD/TBU_PWR connector 4 cable retention bracket 106 Installing System Components Figure 3-16.