Dell Model TL2000/TL4000 Tape Library- User's Guide
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...SCSI Element Types, SCSI Addresses, and Physical Configurations A-1 2U Library I -1 Index X-1 vi Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide A-3 Appendix B. Notes on IPv6 Compatibility with...Host Attachment Interface Problems 7-12 Identifying a Suspect Cartridge 7-12 Chapter 8. B-1 TapeAlert Flags Supported by the Library . . . . Library Configuration Form G-1 Appendix H. Error Codes 8-1 Chapter 9. Service Procedures . . . . 9-1 Removing Cartridges from Magazine Slots. . . . 9-1 Releasing the Magazines Manually 9-1 Using the ITDT Firmware Update...
...SCSI Element Types, SCSI Addresses, and Physical Configurations A-1 2U Library I -1 Index X-1 vi Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide A-3 Appendix B. Notes on IPv6 Compatibility with...Host Attachment Interface Problems 7-12 Identifying a Suspect Cartridge 7-12 Chapter 8. B-1 TapeAlert Flags Supported by the Library . . . . Library Configuration Form G-1 Appendix H. Error Codes 8-1 Chapter 9. Service Procedures . . . . 9-1 Removing Cartridges from Magazine Slots. . . . 9-1 Releasing the Magazines Manually 9-1 Using the ITDT Firmware Update...
Dell Model TL2000/TL4000 Tape Library- User's Guide
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... of the write-protect switch 6-6 Environment for operating, storing, and shipping the LTO Ultrium Tape Cartridge . 6-10 Troubleshooting table 7-1 Power Supply LED Meanings . . . . . 7-8 Main Error Codes 8-2 Sub error codes 8-7 Warning Events 8-11 Shipping Lock/Shipping Label . . . . . 10-2 2U library SCSI Element Types and Element Addresses A-1 4U library SCSI Element Types and Element Addresses A-1 2U...
... of the write-protect switch 6-6 Environment for operating, storing, and shipping the LTO Ultrium Tape Cartridge . 6-10 Troubleshooting table 7-1 Power Supply LED Meanings . . . . . 7-8 Main Error Codes 8-2 Sub error codes 8-7 Warning Events 8-11 Shipping Lock/Shipping Label . . . . . 10-2 2U library SCSI Element Types and Element Addresses A-1 4U library SCSI Element Types and Element Addresses A-1 2U...
Dell Model TL2000/TL4000 Tape Library- User's Guide
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.... In case of operation. Loading a cartridge from any source to the User Interaction mode from an empty drive v Any error detected by the library or drive controller and not recoverable through predetermined firmware algorithms will include, but are not limited to select... Control Panel logout or a timeout, which time, the Operator Control Panel will 2-1 Moving a cartridge from an empty slot - An error code will be considered as fatal. Therefore the next button pressed only transitions the Operator Control Panel to a full slot - Chapter 2. v Operator Control Panel...
.... In case of operation. Loading a cartridge from any source to the User Interaction mode from an empty drive v Any error detected by the library or drive controller and not recoverable through predetermined firmware algorithms will include, but are not limited to select... Control Panel logout or a timeout, which time, the Operator Control Panel will 2-1 Moving a cartridge from an empty slot - An error code will be considered as fatal. Therefore the next button pressed only transitions the Operator Control Panel to a full slot - Chapter 2. v Operator Control Panel...
Dell Model TL2000/TL4000 Tape Library- User's Guide
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... after powering ON the library. Power-ON screens Note about the Front Panel LEDs All LEDs are displayed. The error code remains on the Operator Control Panel until a push button is complete. Attempts to make any configuration changes until POST...Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide When initialization starts, all LEDs as soon as POST allows. Upon power ON or software reset, the library illuminates all LEDs are called Power-On-Self-Test (POST). If a library failure occurs, the Ready/Activity LED will also display an appropriate error code...
... after powering ON the library. Power-ON screens Note about the Front Panel LEDs All LEDs are displayed. The error code remains on the Operator Control Panel until a push button is complete. Attempts to make any configuration changes until POST...Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide When initialization starts, all LEDs as soon as POST allows. Upon power ON or software reset, the library illuminates all LEDs are called Power-On-Self-Test (POST). If a library failure occurs, the Ready/Activity LED will also display an appropriate error code...
Dell Model TL2000/TL4000 Tape Library- User's Guide
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v If the test PASSES, resume normal library operations. v If the test FAILS, an error code will move each resident data cartridge from one data cartridge for each test cycle requested. Close the I/O Station by pushing it back online, since this ... and the I /O Station opens, remove the cartridge used in this test successfully, the library must complete the test. 5. Note: Library Verify requires a piece of the error, then refer to exit the Library Verify screen. Service: Run Tests Service Run Tests Figure 5-23. When prompted by moving customer data cartridges from the...
v If the test PASSES, resume normal library operations. v If the test FAILS, an error code will move each resident data cartridge from one data cartridge for each test cycle requested. Close the I/O Station by pushing it back online, since this ... and the I /O Station opens, remove the cartridge used in this test successfully, the library must complete the test. 5. Note: Library Verify requires a piece of the error, then refer to exit the Library Verify screen. Service: Run Tests Service Run Tests Figure 5-23. When prompted by moving customer data cartridges from the...
Dell Model TL2000/TL4000 Tape Library- User's Guide
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...Table 5-9. X X X Drive Error If the drive has generated an error code, it is logged on or out. X X X Port A Status This indicates whether Port A is X X X Code displayed here. Right Magazine This ...displays whether the upper right magazine is operating. An "X" indicates that the drive is operating but has a problem. If the drive has not generated an error, "No Error" will vary depending on the Drive Status page. X X 4U Library SCSI Fibre SAS X X X X X X X X X X X X X X X X X 5-38 Dell PowerVault TL2000...
...Table 5-9. X X X Drive Error If the drive has generated an error code, it is logged on or out. X X X Port A Status This indicates whether Port A is X X X Code displayed here. Right Magazine This ...displays whether the upper right magazine is operating. An "X" indicates that the drive is operating but has a problem. If the drive has not generated an error, "No Error" will vary depending on the Drive Status page. X X 4U Library SCSI Fibre SAS X X X X X X X X X X X X X X X X X 5-38 Dell PowerVault TL2000...
Dell Model TL2000/TL4000 Tape Library- User's Guide
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...) Chapter 5. Click to a file buttons appear if the number of logs entries exceeds the number of entries per Page v View v Clear Log - Error: Logs drive error code information. - Service Library: View Logs page Service Library: View Drive Logs This page allows the drive logs to be viewed or saved to index through ...
...) Chapter 5. Click to a file buttons appear if the number of logs entries exceeds the number of entries per Page v View v Clear Log - Error: Logs drive error code information. - Service Library: View Logs page Service Library: View Drive Logs This page allows the drive logs to be viewed or saved to index through ...
Dell Model TL2000/TL4000 Tape Library- User's Guide
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...track of user data already written on the tape. If it does not match, a media Error Code 7 will also be displayed on the drive's single-character display (SCD). An error will post on the Operator Control Panel. Using Ultrium Media 6-3 Ultrium data cartridge compatibility with ...the WORM feature, a specially formatted WORM tape cartridge (see Figure 6-2) is required. WORM Media Errors The following conditions cause WORM media errors to occur: v Information in the servo manufacturer's word (SMW) on the tape must match information from writing on tape...
...track of user data already written on the tape. If it does not match, a media Error Code 7 will also be displayed on the drive's single-character display (SCD). An error will post on the Operator Control Panel. Using Ultrium Media 6-3 Ultrium data cartridge compatibility with ...the WORM feature, a specially formatted WORM tape cartridge (see Figure 6-2) is required. WORM Media Errors The following conditions cause WORM media errors to occur: v Information in the servo manufacturer's word (SMW) on the tape must match information from writing on tape...
Dell Model TL2000/TL4000 Tape Library- User's Guide
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...cartridge into a drive that is human-readable v A bar code that the library can be ordered with the labels included or with the Ultrium Tape Drives Cartridges VOLSER Ultrium 5 Data Cartridge xxxxxxL5 6-4 Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide When read Note... insert it in .) Table 6-3. Note: The drive will report a media Error Code 7. L identifies the cartridge as an unsupported medium. Upgrading the drive firmware to its home slot. Bar Code Label A bar code label contains: v A volume serial number (VOLSER) that is not WORM ...
...cartridge into a drive that is human-readable v A bar code that the library can be ordered with the labels included or with the Ultrium Tape Drives Cartridges VOLSER Ultrium 5 Data Cartridge xxxxxxL5 6-4 Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide When read Note... insert it in .) Table 6-3. Note: The drive will report a media Error Code 7. L identifies the cartridge as an unsupported medium. Upgrading the drive firmware to its home slot. Bar Code Label A bar code label contains: v A volume serial number (VOLSER) that is not WORM ...
Dell Model TL2000/TL4000 Tape Library- User's Guide
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...library. 2. If possible, log on page 8-1). 3. Look up the error code and try to resolve (see Chapter 8, "Error Codes," on to ensure that all service issues. To download the latest library firmware, visit http://www.support.dell.com. Upgrade/reinstall the latest library firmware. v If the problem is...," on page 7-6. Table 7-1. POWER 1. Drive Sled (drive plus drive-to "Service: Library Verify" on page 7-7 and/or the error code listing. Select only one CRU at a time starting point for Isolating CRU Problems" on page 7-7. 1. Refer to -library connectivity) -
...library. 2. If possible, log on page 8-1). 3. Look up the error code and try to resolve (see Chapter 8, "Error Codes," on to ensure that all service issues. To download the latest library firmware, visit http://www.support.dell.com. Upgrade/reinstall the latest library firmware. v If the problem is...," on page 7-6. Table 7-1. POWER 1. Drive Sled (drive plus drive-to "Service: Library Verify" on page 7-7 and/or the error code listing. Select only one CRU at a time starting point for Isolating CRU Problems" on page 7-7. 1. Refer to -library connectivity) -
Dell Model TL2000/TL4000 Tape Library- User's Guide
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... the same tape cartridge in an error code or error message on page 5-61) if this feature is defined in maintenance mode. If the test fails, a problem could exist with an encryption operation - FRONT PANEL LEDs 7-2 Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User...'s Guide Check the media. Replace the media if the problem repeats with LTO Ultrium 4 Data Cartridges only. Ensure that the EKM application is an error code in another encryption enabled drive. v...
... the same tape cartridge in an error code or error message on page 5-61) if this feature is defined in maintenance mode. If the test fails, a problem could exist with an encryption operation - FRONT PANEL LEDs 7-2 Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User...'s Guide Check the media. Replace the media if the problem repeats with LTO Ultrium 4 Data Cartridges only. Ensure that the EKM application is an error code in another encryption enabled drive. v...
Dell Model TL2000/TL4000 Tape Library- User's Guide
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... is suspected of being defective or contaminated should be reused, in to HH), a library configuration change is installed in Chapter 8, "Error Codes," on page 4-1. Reconfiguring the library by ensuring that is turned ON, log in any power supply fans. Continue cleaning the tape ... Check the power supply (or redundant power supply) for 50 cleans. Replace any user action listed for the error code in a clean, contamination-free environment. A cleaning cartridge is a hardware configuration change your logical library configuration, resubmit your cleaning cartridge has...
... is suspected of being defective or contaminated should be reused, in to HH), a library configuration change is installed in Chapter 8, "Error Codes," on page 4-1. Reconfiguring the library by ensuring that is turned ON, log in any power supply fans. Continue cleaning the tape ... Check the power supply (or redundant power supply) for 50 cleans. Replace any user action listed for the error code in a clean, contamination-free environment. A cleaning cartridge is a hardware configuration change your logical library configuration, resubmit your cleaning cartridge has...
Dell Model TL2000/TL4000 Tape Library- User's Guide
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... pull magazines out of the magazine for proper seating. 1. Cartridge will not eject from drive Cartridge can result in gripper or slider error codes due to harsh environmental or electrical conditions and is not physically damaged in any way. MEDIA Ensure that you are using , which ..." on the library while the cartridge is not reserving the slot or preventing the drive from Magazine Slots" on page 5-57. 7-4 Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide Ensure that you from storage slot Cleaning or data cartridge incompatible with the drive and model...
... pull magazines out of the magazine for proper seating. 1. Cartridge will not eject from drive Cartridge can result in gripper or slider error codes due to harsh environmental or electrical conditions and is not physically damaged in any way. MEDIA Ensure that you are using , which ..." on the library while the cartridge is not reserving the slot or preventing the drive from Magazine Slots" on page 5-57. 7-4 Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide Ensure that you from storage slot Cleaning or data cartridge incompatible with the drive and model...
Dell Model TL2000/TL4000 Tape Library- User's Guide
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...noted by the ACTIVITY line on the cell shelf because it is missing or damaged will eventually result in a failed operation with the appropriate error code. If several prisms are missing or damaged or if the accessor prism sensor/emitter is exhausted. Prism integrity verification can take a prolonged amount...the 2U library did not have LEDs though any power supplies replaced will result in the cell location being located by the gripper, bar code reader and positional emitter pulse count after exhausting the retry count will likely have LEDs. For example, failure to pick or place a ...
...noted by the ACTIVITY line on the cell shelf because it is missing or damaged will eventually result in a failed operation with the appropriate error code. If several prisms are missing or damaged or if the accessor prism sensor/emitter is exhausted. Prism integrity verification can take a prolonged amount...the 2U library did not have LEDs though any power supplies replaced will result in the cell location being located by the gripper, bar code reader and positional emitter pulse count after exhausting the retry count will likely have LEDs. For example, failure to pick or place a ...
Dell Model TL2000/TL4000 Tape Library- User's Guide
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... page 10-3. 6. Observe the LED on page 5-60 7-10 Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide v LED Off - v LED flashing (1 flash per second) - v Inspect the card for any obvious obstruction or problems. Resolve any observed problem if possible. Several library error codes also point to have no abnormalities, reseat the card...
... page 10-3. 6. Observe the LED on page 5-60 7-10 Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide v LED Off - v LED flashing (1 flash per second) - v Inspect the card for any obvious obstruction or problems. Resolve any observed problem if possible. Several library error codes also point to have no abnormalities, reseat the card...
Dell Model TL2000/TL4000 Tape Library- User's Guide
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... in sequence list, 0 being the most recent. A description of the library, the library stops the current operation and displays an error code on page 8-2, try to resolve the error by cycling power to "Error Codes" on the Operator Control Panel display or Web User Interface screen. 2. The event log with normal library operation. If the...
... in sequence list, 0 being the most recent. A description of the library, the library stops the current operation and displays an error code on page 8-2, try to resolve the error by cycling power to "Error Codes" on the Operator Control Panel display or Web User Interface screen. 2. The event log with normal library operation. If the...
Dell Model TL2000/TL4000 Tape Library- User's Guide
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...Panel and the Web User Interface. Main Error Codes Error Code Description User Action 80 Bar code reader Error, cannot initialize BCR 81 Bar code reader Error, no response from BCR 82 EEPROM (Electrically Erasable Programmable Read-Only Memory ) Error, no response from EEPROM (located on ...blocked 8D Sled blocked 1. If such an error occurs the library stops all operations and the Error LED starts blinking. Possible Replacement CRUs: v Primary: Library Enclosure v Secondary: Library Controller Card 8-2 Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide...
...Panel and the Web User Interface. Main Error Codes Error Code Description User Action 80 Bar code reader Error, cannot initialize BCR 81 Bar code reader Error, no response from BCR 82 EEPROM (Electrically Erasable Programmable Read-Only Memory ) Error, no response from EEPROM (located on ...blocked 8D Sled blocked 1. If such an error occurs the library stops all operations and the Error LED starts blinking. Possible Replacement CRUs: v Primary: Library Enclosure v Secondary: Library Controller Card 8-2 Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide...
Dell Model TL2000/TL4000 Tape Library- User's Guide
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... specification A0 Sled range out of time. Possible Replacement the expected range CRUs: 97 Sled outside range, Refer to "Isolating a Library Controller Card vs. Error Codes 8-3 Main Error Codes (continued) Error Code Description 8E Cannot find gripper block within the expected range 8F Cannot find slider block within the expected range 90 Cannot find elevator block...
... specification A0 Sled range out of time. Possible Replacement the expected range CRUs: 97 Sled outside range, Refer to "Isolating a Library Controller Card vs. Error Codes 8-3 Main Error Codes (continued) Error Code Description 8E Cannot find gripper block within the expected range 8F Cannot find slider block within the expected range 90 Cannot find elevator block...
Dell Model TL2000/TL4000 Tape Library- User's Guide
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... retry operation. 2. See Table 8-3 on the scratch cartridge and run the bar code reader read different bar the Library Verify test again.. Refer to "Environmental Specifications" on page 8-11 8-4 Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide D0 ROM error. Possible Replacement CRUs: v Primary: Library Controller Card D2 NVRAM (Non-Volatile Random...
... retry operation. 2. See Table 8-3 on the scratch cartridge and run the bar code reader read different bar the Library Verify test again.. Refer to "Environmental Specifications" on page 8-11 8-4 Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide D0 ROM error. Possible Replacement CRUs: v Primary: Library Controller Card D2 NVRAM (Non-Volatile Random...
Dell Model TL2000/TL4000 Tape Library- User's Guide
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Insert magazine in library. Example: Subcode 02: drive #2 User Action 1. Check the ambient temperature conditions, and check all fans. 2. Remove magazine from library. 2. If error recurs, contact technical support. 1. Error Codes 8-5 Table 8-1. Refer to "Isolating Drive Sled Problems" on page 7-9. Main Error Codes (continued) Error Code Description E0 Incompatible magazine detected F0 Drive Over temperature Condition The subcode indicates which drive is affected. Chapter 8.
Insert magazine in library. Example: Subcode 02: drive #2 User Action 1. Check the ambient temperature conditions, and check all fans. 2. Remove magazine from library. 2. If error recurs, contact technical support. 1. Error Codes 8-5 Table 8-1. Refer to "Isolating Drive Sled Problems" on page 7-9. Main Error Codes (continued) Error Code Description E0 Incompatible magazine detected F0 Drive Over temperature Condition The subcode indicates which drive is affected. Chapter 8.