CLI Guide
Page 99
...read test compares data with a known, specific data pattern, checking for data integrity and errors. The test passes data through each of the problems. Collecting Physical Disk Data To gather information about all the physical disks in error, and it can be returned if all other tests pass.... and Diagnostics If a storage array exhibits abnormal operation or failures, you can use the commands described in this status is saved so that have connections between the RAID controller module and the physical disks. If the read command as it would be sent over an I /O data path. The...
...read test compares data with a known, specific data pattern, checking for data integrity and errors. The test passes data through each of the problems. Collecting Physical Disk Data To gather information about all the physical disks in error, and it can be returned if all other tests pass.... and Diagnostics If a storage array exhibits abnormal operation or failures, you can use the commands described in this status is saved so that have connections between the RAID controller module and the physical disks. If the read command as it would be sent over an I /O data path. The...
Owner's Manual
Page 16
...-For you and Your Array 249 Troubleshooting Storage Array Startup Failure . . . . 249 Troubleshooting Loss of Communication 249 Troubleshooting External Connections 249 Troubleshooting Power Supply/Cooling Fan Module 250 Troubleshooting Array Cooling Problems 251 Troubleshooting Expansion Enclosure Management Modules 251 Troubleshooting RAID Controller Modules 253 Troubleshooting Hard Drives 254 Troubleshooting Array and Expansion...
...-For you and Your Array 249 Troubleshooting Storage Array Startup Failure . . . . 249 Troubleshooting Loss of Communication 249 Troubleshooting External Connections 249 Troubleshooting Power Supply/Cooling Fan Module 250 Troubleshooting Array Cooling Problems 251 Troubleshooting Expansion Enclosure Management Modules 251 Troubleshooting RAID Controller Modules 253 Troubleshooting Hard Drives 254 Troubleshooting Array and Expansion...
Owner's Manual
Page 238
... to step 6. • In-band managed storage array - 2 If any storage arrays are unresponsive, check the storage management station network connection to make sure that it can reach the network. 3 Ensure that the RAID controller modules are installed and that there is power to ... that the host is a cable or network accessibility problem, see step 9. 8 Remove the storage array with the storage array, correct the problem. 5 Perform one of -band managed storage array, ensure that the RAID controller modules are securely connected. 10 Make sure the appropriate network configuration tasks have...
... to step 6. • In-band managed storage array - 2 If any storage arrays are unresponsive, check the storage management station network connection to make sure that it can reach the network. 3 Ensure that the RAID controller modules are installed and that there is power to ... that the host is a cable or network accessibility problem, see step 9. 8 Remove the storage array with the storage array, correct the problem. 5 Perform one of -band managed storage array, ensure that the RAID controller modules are securely connected. 10 Make sure the appropriate network configuration tasks have...
Owner's Manual
Page 239
... storage management station. If the storage array was unresponsive and a subsequent try to connect to the number of network traffic to detect the RAID controller modules. For an out-of the firmware. 21 If the problem persists contact your Technical Support representative. 22 Determine if there is not able to ...to add the host again. 15 If the host does not return to Optimal status, go to step 16. 16 Ensure that the connections are securely connected. 18 Make sure the host context agent software is turned on your management station might not be able to locate the new AMW software...
... storage management station. If the storage array was unresponsive and a subsequent try to connect to the number of network traffic to detect the RAID controller modules. For an out-of the firmware. 21 If the problem persists contact your Technical Support representative. 22 Determine if there is not able to ...to add the host again. 15 If the host does not return to Optimal status, go to step 16. 16 Ensure that the connections are securely connected. 18 Make sure the host context agent software is turned on your management station might not be able to locate the new AMW software...
Owner's Manual
Page 240
...1 Select the Physical tab. 2 Select the physical disks that you have located the physical disks, click OK. This problem is still unresponsive, a problem might exists with the RAID controller modules. The LEDs on the physical disks do not stop blinking, in an expansion ...enclosure by activating physical disk LEDs. The LEDs stop blinking, a confirmation message appears. 6 Click OK. 240 Troubleshooting: Your Storage Array Software If any other connection...
...1 Select the Physical tab. 2 Select the physical disks that you have located the physical disks, click OK. This problem is still unresponsive, a problem might exists with the RAID controller modules. The LEDs on the physical disks do not stop blinking, in an expansion ...enclosure by activating physical disk LEDs. The LEDs stop blinking, a confirmation message appears. 6 Click OK. 240 Troubleshooting: Your Storage Array Software If any other connection...
Owner's Manual
Page 244
..., and restart the host context agent software. • If a storage array is turned on to manage the storage array over the connections provided by using the same host, a management network connection problem might become unresponsive to find the controllers. If so, make sure that the network can also occur. • If a storage array... array. b Make sure that the host context agent software is turned off, or the storage array does not exist. Causes for this error include network connection problems, the storage array is installed and running .
..., and restart the host context agent software. • If a storage array is turned on to manage the storage array over the connections provided by using the same host, a management network connection problem might become unresponsive to find the controllers. If so, make sure that the network can also occur. • If a storage array... array. b Make sure that the host context agent software is turned off, or the storage array does not exist. Causes for this error include network connection problems, the storage array is installed and running .
Owner's Manual
Page 245
...done (for example, the IP addresses have recently replaced or added the controller, restart the host context agent software so that they are tightly connected. Troubleshooting: Your Storage Array Software 245 If the network can access the controllers, continue to the host is turned on and that host again... been assigned to each step to optimal status, you have an out-of the results: a Make sure that storage array again. If a problem exists, make sure that you cannot see any damage and that the new controller is operational. If the storage array returns to make sure that...
...done (for example, the IP addresses have recently replaced or added the controller, restart the host context agent software so that they are tightly connected. Troubleshooting: Your Storage Array Software 245 If the network can access the controllers, continue to the host is turned on and that host again... been assigned to each step to optimal status, you have an out-of the results: a Make sure that storage array again. If a problem exists, make sure that you cannot see any damage and that the new controller is operational. If the storage array returns to make sure that...
Owner's Manual
Page 246
... Software The host context agent software module is still unresponsive, problems might not have been made to other storage management stations. Windows To restart the SMagent software in the storage array at support.dell.com. When the maximum number of TCP/IP connections made , the controller stops responding. The SMagent software automatically starts...
... Software The host context agent software module is still unresponsive, problems might not have been made to other storage management stations. Windows To restart the SMagent software in the storage array at support.dell.com. When the maximum number of TCP/IP connections made , the controller stops responding. The SMagent software automatically starts...
Owner's Manual
Page 250
Damage due to servicing that is not authorized by Dell is not covered by your product documentation, or as authorized in your warranty... not lit, check the power cord and power source into which the power supply is plugged. • Connect another device to the power source to ensure proper cooling. Troubleshooting Power Supply/Cooling Fan Module CAUTION: Many ... repairs as directed by a certified service technician. If the problem is not resolved, see "Getting Help" on page 259. • If the DC power LED is working . • Connect the cable to a different power source. • Replace ...
Damage due to servicing that is not authorized by Dell is not covered by your product documentation, or as authorized in your warranty... not lit, check the power cord and power source into which the power supply is plugged. • Connect another device to the power source to ensure proper cooling. Troubleshooting Power Supply/Cooling Fan Module CAUTION: Many ... repairs as directed by a certified service technician. If the problem is not resolved, see "Getting Help" on page 259. • If the DC power LED is working . • Connect the cable to a different power source. • Replace ...
Owner's Manual
Page 253
... up to 5 minutes to prevent loss of non-redundant configurations, it is recommended that is not authorized by Dell is not resolved, see "Troubleshooting Array and Expansion Enclosure Connections" on page 255. b Reseat the RAID controller module and reconnect cables on the server. d Turn on ... attention. c Turn off the server, storage array, and expansion enclosures. See "Installing a RAID Controller Module" on page 232. If the problem is not covered by your product documentation, or as authorized in the recovery guru(s) and wait for 30 seconds. See "Recovery Guru" on page...
... up to 5 minutes to prevent loss of non-redundant configurations, it is recommended that is not authorized by Dell is not resolved, see "Troubleshooting Array and Expansion Enclosure Connections" on page 255. b Reseat the RAID controller module and reconnect cables on the server. d Turn on ... attention. c Turn off the server, storage array, and expansion enclosures. See "Installing a RAID Controller Module" on page 232. If the problem is not covered by your product documentation, or as authorized in the recovery guru(s) and wait for 30 seconds. See "Recovery Guru" on page...
Owner's Manual
Page 254
... service and support team. Read and follow the safety instructions that the connectors are solid green for each port that is not authorized by Dell is not resolved, see "Getting Help" on page 259. 254 Troubleshooting: Your Array You should only perform troubleshooting and simple repairs as ... drives and the backplane to servicing that is not green, replace the cables. If the problem is not resolved, proceed to a cable. 6 Replace the failed physical disk. If the link status LED is connected to step 5. 5 Verify that the RAID controller module port link status LED and the ...
... service and support team. Read and follow the safety instructions that the connectors are solid green for each port that is not authorized by Dell is not resolved, see "Getting Help" on page 259. 254 Troubleshooting: Your Array You should only perform troubleshooting and simple repairs as ... drives and the backplane to servicing that is not green, replace the cables. If the problem is not resolved, proceed to a cable. 6 Replace the failed physical disk. If the link status LED is connected to step 5. 5 Verify that the RAID controller module port link status LED and the ...
Owner's Manual
Page 255
...product. 1 Turn off the array and disconnect all the cables are attached correctly according to a cable. Troubleshooting: Your Array 255 If the problem is not green, replace the cables. Troubleshooting a Wet Storage Array CAUTION: Many repairs may only be done by the online or telephone ... not covered by your product documentation, or as directed by a certified service technician. Damage due to servicing that is not authorized by Dell is connected to expansion enclosure mode you selected. 3 Turn off the host server before resetting the cables on page 259. 8 Reboot the host server...
...product. 1 Turn off the array and disconnect all the cables are attached correctly according to a cable. Troubleshooting: Your Array 255 If the problem is not green, replace the cables. Troubleshooting a Wet Storage Array CAUTION: Many repairs may only be done by the online or telephone ... not covered by your product documentation, or as directed by a certified service technician. Damage due to servicing that is not authorized by Dell is connected to expansion enclosure mode you selected. 3 Turn off the host server before resetting the cables on page 259. 8 Reboot the host server...
Owner's Manual
Page 266
... Profile, 232 Storage Array Support Data, 229 Unidentified Devices, 244 Viewing the Logical Associations, 234 Viewing the Physical Associations, 234 troubleshooting, 249 connections, 255 cooling problems, 251 damaged enclosure, 256 external connections, 249 hard drives, 254 loss of communication, 249 power supply/cooling fan module, 250 startup failure, 249 wet enclosure, 255 U Unconfigured...
... Profile, 232 Storage Array Support Data, 229 Unidentified Devices, 244 Viewing the Logical Associations, 234 Viewing the Physical Associations, 234 troubleshooting, 249 connections, 255 cooling problems, 251 damaged enclosure, 256 external connections, 249 hard drives, 254 loss of communication, 249 power supply/cooling fan module, 250 startup failure, 249 wet enclosure, 255 U Unconfigured...
Deployment Guide
Page 65
NOTE: IPSec is sufficient. Mistyped IP addresses result in connection problems. If you are using mutual CHAP authentication, go to step 5. ...; CHAP logon information-Enter the target CHAP authentication user name and secret you are entered correctly. NOTE: If the connection fails, ensure that a digest of the iSCSI port on the storage array and click Remove. Otherwise, single-host ...set to Microsoft iSCSI Initiator. • Source IP-The source IP address of the host you want to connect with. • Data Digest and Header Digest-Optionally, you can specify that all iSCSI ports on the ...
NOTE: IPSec is sufficient. Mistyped IP addresses result in connection problems. If you are using mutual CHAP authentication, go to step 5. ...; CHAP logon information-Enter the target CHAP authentication user name and secret you are entered correctly. NOTE: If the connection fails, ensure that a digest of the iSCSI port on the storage array and click Remove. Otherwise, single-host ...set to Microsoft iSCSI Initiator. • Source IP-The source IP address of the host you want to connect with. • Data Digest and Header Digest-Optionally, you can specify that all iSCSI ports on the ...