Information Update
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System Setup Program Update 19 Memory Screen 19 CPU Information Screen 20 Integrated Devices Screen 20 System Security Screen 21 Serial Communication Screen 23 Operating System Information 23 Enumeration of NICs 23 RHEL - Incorrect Processor Information 23 System Support for Microsoft Windows 2000 . . . 24 System Diagnostics Update 24 4 Contents
System Setup Program Update 19 Memory Screen 19 CPU Information Screen 20 Integrated Devices Screen 20 System Security Screen 21 Serial Communication Screen 23 Operating System Information 23 Enumeration of NICs 23 RHEL - Incorrect Processor Information 23 System Support for Microsoft Windows 2000 . . . 24 System Diagnostics Update 24 4 Contents
Information Update
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... system diagnostics, the Log output file pathname option enables you to a hard drive. 24 Information Update This operating system is saved. You cannot save the file to specify the diskette drive or USB memory key where the test log file is supported by the PowerEdge 2950 and 2950 II systems, but not by the PowerEdge 2950...
... system diagnostics, the Log output file pathname option enables you to a hard drive. 24 Information Update This operating system is saved. You cannot save the file to specify the diskette drive or USB memory key where the test log file is supported by the PowerEdge 2950 and 2950 II systems, but not by the PowerEdge 2950...
Hardware Owner's Manual (PDF)
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... Codes 19 LCD Status Messages 19 Solving Problems Described by LCD Status Messages 27 Removing LCD Status Messages 27 System Messages 28 Warning Messages 35 Diagnostics Messages 35 Alert Messages 35 2 Using the System Setup Program 37 Entering the System Setup Program 37 Responding to Error Messages 37 Using the System...
... Codes 19 LCD Status Messages 19 Solving Problems Described by LCD Status Messages 27 Removing LCD Status Messages 27 System Messages 28 Warning Messages 35 Diagnostics Messages 35 Alert Messages 35 2 Using the System Setup Program 37 Entering the System Setup Program 37 Responding to Error Messages 37 Using the System...
Hardware Owner's Manual (PDF)
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... the System Diagnostics 131 Using Server Administrator Diagnostics 131 System Diagnostics Features 131 When to Use the System Diagnostics 131 Running the System Diagnostics 132 System Diagnostics Testing Options 132 Using the Custom Test Options 132 Selecting Devices for Testing 132 Selecting Diagnostics Options 133 ...Assistance 147 Online Services 147 AutoTech Service 148 Automated Order-Status Service 148 Technical Support Service 148 Dell Enterprise Training and Certification 149 Problems With Your Order 149 Product Information 149 Returning Items for Warranty Repair or ...
... the System Diagnostics 131 Using Server Administrator Diagnostics 131 System Diagnostics Features 131 When to Use the System Diagnostics 131 Running the System Diagnostics 132 System Diagnostics Testing Options 132 Using the Custom Test Options 132 Selecting Devices for Testing 132 Selecting Diagnostics Options 133 ...Assistance 147 Online Services 147 AutoTech Service 148 Automated Order-Status Service 148 Technical Support Service 148 Dell Enterprise Training and Certification 149 Problems With Your Order 149 Product Information 149 Returning Items for Warranty Repair or ...
Hardware Owner's Manual (PDF)
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... use the operating system software. • Documentation for any of the following: • Front or back panel indicators • System messages • Warning messages • Diagnostics messages • Alert messages This section describes each type of your system's front and back panels provide convenient connectivity and system expansion capability. System conditions...
... use the operating system software. • Documentation for any of the following: • Front or back panel indicators • System messages • Warning messages • Diagnostics messages • Alert messages This section describes each type of your system's front and back panels provide convenient connectivity and system expansion capability. System conditions...
Hardware Owner's Manual (PDF)
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...allows access to configure an optional RAID card. For more information. If you to access system features. See "Running the System Diagnostics" on setup and use of DRAC. 12 About Your System Accessing System Features During Startup Table 1-1 describes keystrokes that may be ...entered during startup to run the system diagnostics. If your operating system begins to selected DRAC configuration settings. Opens the utility partition, allowing you have the optional Dell Remote Access Controller (DRAC), this keystroke allows access to load before you...
...allows access to configure an optional RAID card. For more information. If you to access system features. See "Running the System Diagnostics" on setup and use of DRAC. 12 About Your System Accessing System Features During Startup Table 1-1 describes keystrokes that may be ...entered during startup to run the system diagnostics. If your operating system begins to selected DRAC configuration settings. Opens the utility partition, allowing you have the optional Dell Remote Access Controller (DRAC), this keystroke allows access to load before you...
Hardware Owner's Manual (PDF)
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...more information, see the documentation that accompanied the operating system or application. Record the message on a copy of the Diagnostics Checklist in "Getting Help" on the diskette. For more information, see the systems management software documentation. Warning messages usually...messages are not covered in that you may result. Alert Messages Systems management software generates alert messages for your system. Diagnostics Messages When you run system diagnostics, an error message may lose all data on page 147, and then follow the instructions in this section. Warning ...
...more information, see the documentation that accompanied the operating system or application. Record the message on a copy of the Diagnostics Checklist in "Getting Help" on the diskette. For more information, see the systems management software documentation. Warning messages usually...messages are not covered in that you may result. Alert Messages Systems management software generates alert messages for your system. Diagnostics Messages When you run system diagnostics, an error message may lose all data on page 147, and then follow the instructions in this section. Warning ...
Hardware Owner's Manual (PDF)
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... password using the power button, even if the Power Button option is set to the system. In this button halts the operating system and displays a diagnostic screen. NOTE: You can perform an orderly shutdown before power is turned off. • If the system is not running an ACPI-compliant operating system...
... password using the power button, even if the Power Button option is set to the system. In this button halts the operating system and displays a diagnostic screen. NOTE: You can perform an orderly shutdown before power is turned off. • If the system is not running an ACPI-compliant operating system...
Hardware Owner's Manual (PDF)
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...modules are hot to cool before handling them. NOTICE: Never operate your system with the memory cooling shroud removed. See "Running the System Diagnostics" on page 67. See "Removing the Cooling Shroud" on page 55. 92 Installing System Components See "Closing the System" on page ...67. Overheating of the system can develop quickly resulting in the system diagnostics. See "Opening the System" on page 54. 11 (Optional) Enter the System Setup program, and check the System Memory setting on page...
...modules are hot to cool before handling them. NOTICE: Never operate your system with the memory cooling shroud removed. See "Running the System Diagnostics" on page 67. See "Removing the Cooling Shroud" on page 55. 92 Installing System Components See "Closing the System" on page ...67. Overheating of the system can develop quickly resulting in the system diagnostics. See "Opening the System" on page 54. 11 (Optional) Enter the System Setup program, and check the System Memory setting on page...
Hardware Owner's Manual (PDF)
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...system, including any of a new battery exploding if it locks. See your System Information Guide for complete information about running the diagnostics. See "Replacing the Fan Bracket" on the processor. Replacing the System Battery CAUTION: Only trained service technicians are authorized to ...on page 69. 6 Close the system. d Repeat for information about safety precautions, working inside the system. See "Running the System Diagnostics" on page 54 96 Installing System Components 4 Install the heat sink. If you did not receive a replacement heat sink, use the ...
...system, including any of a new battery exploding if it locks. See your System Information Guide for complete information about running the diagnostics. See "Replacing the Fan Bracket" on the processor. Replacing the System Battery CAUTION: Only trained service technicians are authorized to ...on page 69. 6 Close the system. d Repeat for information about safety precautions, working inside the system. See "Running the System Diagnostics" on page 54 96 Installing System Components 4 Install the heat sink. If you did not receive a replacement heat sink, use the ...
Hardware Owner's Manual (PDF)
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To verify that the USB ports are enabled. Troubleshooting Your System 113 The system supports only one monitor. See "Using Server Administrator Diagnostics" on page 147. Troubleshooting the Keyboard Problem • System message indicates a problem with the keyboard • Keyboard is not functioning... monitor to the other video connector and turn the system on the expansion card, not to the next step. 4 Run the appropriate online diagnostic test. See "Using the System Setup Program" on page 147. When a monitor is resolved, replace the faulty keyboard. Action 1 Check ...
To verify that the USB ports are enabled. Troubleshooting Your System 113 The system supports only one monitor. See "Using Server Administrator Diagnostics" on page 147. Troubleshooting the Keyboard Problem • System message indicates a problem with the keyboard • Keyboard is not functioning... monitor to the other video connector and turn the system on the expansion card, not to the next step. 4 Run the appropriate online diagnostic test. See "Using the System Setup Program" on page 147. When a monitor is resolved, replace the faulty keyboard. Action 1 Check ...
Hardware Owner's Manual (PDF)
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...problem is not resolved, see the application documentation for specific port configuration requirements that the program may require. 3 Run the appropriate online diagnostic test. See "Using the System Setup Program" on page 37. 2 If the problem is not operating properly. Troubleshooting the Mouse ... the faulty mouse with a working mouse. See "Getting Help" on page 147. See "Using Server Administrator Diagnostics" on page 37. Action 1 Run the appropriate online diagnostic test. Action 1 Enter the System Setup program and ensure that the USB port is enabled, and the serial...
...problem is not resolved, see the application documentation for specific port configuration requirements that the program may require. 3 Run the appropriate online diagnostic test. See "Using the System Setup Program" on page 37. 2 If the problem is not operating properly. Troubleshooting the Mouse ... the faulty mouse with a working mouse. See "Getting Help" on page 147. See "Using Server Administrator Diagnostics" on page 37. Action 1 Run the appropriate online diagnostic test. Action 1 Enter the System Setup program and ensure that the USB port is enabled, and the serial...
Hardware Owner's Manual (PDF)
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... against electrostatic discharge. 1 Turn off the system and attached peripherals, and disconnect the system from the electrical outlet. 2 Open the system. See "Running the System Diagnostics" on page 132. 2 Check the appropriate indicator on page 54. 116 Troubleshooting Your System If you are using a NIC card instead of an integrated NIC... missing. See "NIC Indicator Codes" on the network are enabled. See "Opening and Closing the System" on the NIC connector. Action 1 Run the appropriate online diagnostic test.
... against electrostatic discharge. 1 Turn off the system and attached peripherals, and disconnect the system from the electrical outlet. 2 Open the system. See "Running the System Diagnostics" on page 132. 2 Check the appropriate indicator on page 54. 116 Troubleshooting Your System If you are using a NIC card instead of an integrated NIC... missing. See "NIC Indicator Codes" on the network are enabled. See "Opening and Closing the System" on the NIC connector. Action 1 Run the appropriate online diagnostic test.
Hardware Owner's Manual (PDF)
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..."Getting Help" on page 147. 7 If the system starts properly, shut down the system and reinstall all expansion cards installed in the system diagnostics. Action CAUTION: Only trained service technicians are properly connected. 4 Close the system. See "Opening and Closing the System" on page 54. ...performing any of the expansion cards that all cables are authorized to the electrical outlet, and turn on page 147. See "Using Server Administrator Diagnostics" on page 54. 5 Run the system board tests in the system. 3 Remove all of the components inside the computer and protecting ...
..."Getting Help" on page 147. 7 If the system starts properly, shut down the system and reinstall all expansion cards installed in the system diagnostics. Action CAUTION: Only trained service technicians are properly connected. 4 Close the system. See "Opening and Closing the System" on page 54. ...performing any of the expansion cards that all cables are authorized to the electrical outlet, and turn on page 147. See "Using Server Administrator Diagnostics" on page 54. 5 Run the system board tests in the system. 3 Remove all of the components inside the computer and protecting ...
Hardware Owner's Manual (PDF)
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...page 131. 2 Locate the faulty power supply. If the system seems to the electrical outlet and turn on page 147. See "Using Server Administrator Diagnostics" on page 96. NOTE: If the system is caused by a defective battery. This situation is turned off the system and disconnect it from the... on page 37. 2 Turn off for long periods of the components inside the computer and protecting against electrostatic discharge. 1 Run the appropriate online diagnostics test. If the date and time are authorized to speed up or slow down. Action 1 Re-enter the time and date through the System ...
...page 131. 2 Locate the faulty power supply. If the system seems to the electrical outlet and turn on page 147. See "Using Server Administrator Diagnostics" on page 96. NOTE: If the system is caused by a defective battery. This situation is turned off the system and disconnect it from the... on page 37. 2 Turn off for long periods of the components inside the computer and protecting against electrostatic discharge. 1 Run the appropriate online diagnostics test. If the date and time are authorized to speed up or slow down. Action 1 Re-enter the time and date through the System ...
Hardware Owner's Manual (PDF)
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...Closing the System" on page 147. If the replacement fan does not operate, see "Getting Help" on page 54. See "Using Server Administrator Diagnostics" on page 131. 2 Turn on page 65. If an error messages appears, go to the next step. CAUTION: The cooling fans are .... 120 Troubleshooting Your System If the replacement fan is working inside the computer and protecting against electrostatic discharge. 1 Run the appropriate online diagnostic test. Before performing any of the components inside the system. To maintain proper cooling while the system is firmly attached to the fan...
...Closing the System" on page 147. If the replacement fan does not operate, see "Getting Help" on page 54. See "Using Server Administrator Diagnostics" on page 131. 2 Turn on page 65. If an error messages appears, go to the next step. CAUTION: The cooling fans are .... 120 Troubleshooting Your System If the replacement fan is working inside the computer and protecting against electrostatic discharge. 1 Run the appropriate online diagnostic test. Before performing any of the components inside the system. To maintain proper cooling while the system is firmly attached to the fan...
Hardware Owner's Manual (PDF)
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...disconnect the system from its electrical outlet. 12 Open the system. See "Removing an Expansion Card" on page 53. 3 Run the appropriate online diagnostic test. See "Installing an Expansion Card" on page 54. 13 Remove all expansion cards installed in step 13. See "Opening and Closing the ...diskette drive works correctly. If the tests fail, see "Getting Help" on the system and attached peripherals. 10 Run the appropriate online diagnostic test to see whether the diskette drive works correctly. 11 Turn off the system and attached peripherals, and disconnect the system from the ...
...disconnect the system from its electrical outlet. 12 Open the system. See "Removing an Expansion Card" on page 53. 3 Run the appropriate online diagnostic test. See "Installing an Expansion Card" on page 54. 13 Remove all expansion cards installed in step 13. See "Opening and Closing the ...diskette drive works correctly. If the tests fail, see "Getting Help" on the system and attached peripherals. 10 Run the appropriate online diagnostic test to see whether the diskette drive works correctly. 11 Turn off the system and attached peripherals, and disconnect the system from the ...
Hardware Owner's Manual (PDF)
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If the problem is not resolved, see "Getting Help" on page 37. 3 Run the appropriate online diagnostic test. Action CAUTION: Only trained service technicians are reinstalled or one of the components inside the computer and protecting against electrostatic discharge. 1 Try using.... 2 Enter the System Setup program and ensure that a power cable is properly connected to the drive. 8 Close the system. See "Using Server Administrator Diagnostics" on page 54. 6 Ensure that the interface cable is securely connected to the optical drive and to the sideplane. 7 Ensure that the drive's IDE ...
If the problem is not resolved, see "Getting Help" on page 37. 3 Run the appropriate online diagnostic test. Action CAUTION: Only trained service technicians are reinstalled or one of the components inside the computer and protecting against electrostatic discharge. 1 Try using.... 2 Enter the System Setup program and ensure that a power cable is properly connected to the drive. 8 Close the system. See "Using Server Administrator Diagnostics" on page 54. 6 Ensure that the interface cable is securely connected to the optical drive and to the sideplane. 7 Ensure that the drive's IDE ...
Hardware Owner's Manual (PDF)
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... ID number and that the SCSI device drivers for instructions on selecting the SCSI ID number and enabling or disabling termination. 6 Run the appropriate online diagnostics tests. Before performing any of the components inside the computer and protecting against electrostatic discharge. 9 Open the system. See "Using Server Administrator...
... ID number and that the SCSI device drivers for instructions on selecting the SCSI ID number and enabling or disabling termination. 6 Run the appropriate online diagnostics tests. Before performing any of the components inside the computer and protecting against electrostatic discharge. 9 Open the system. See "Using Server Administrator...
Hardware Owner's Manual (PDF)
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...functions properly in the original bay, the SAS backplane has a defective connector. See "Getting Help" on page 131. See "Using Server Administrator Diagnostics" on page 147. For a problem with a single hard drive, continue to the next step. 4 Turn off the system, including any attached...Action CAUTION: Only trained service technicians are experiencing problems with multiple hard drives, skip to step 8. Before performing any of the diagnostics test, proceed as needed through the following step if you have intermittent problems. Replace the hard-drive carrier. If the hard drive...
...functions properly in the original bay, the SAS backplane has a defective connector. See "Getting Help" on page 131. See "Using Server Administrator Diagnostics" on page 147. For a problem with a single hard drive, continue to the next step. 4 Turn off the system, including any attached...Action CAUTION: Only trained service technicians are experiencing problems with multiple hard drives, skip to step 8. Before performing any of the diagnostics test, proceed as needed through the following step if you have intermittent problems. Replace the hard-drive carrier. If the hard drive...