Quick Reference Guide
Page 4
... Removing the Computer Cover 55 Inside Your Computer 56 Cable Cover (Optional 57 System Board Components 59 Jumper Settings 60 Solving Problems 61 Dell Diagnostics 61 System Lights 65 Diagnostic Lights 66 Beep Codes 70 Resolving Software and Hardware Incompatibilities 72 Restoring Your Operating System 73 Using Microsoft Windows System Restore . . . . 73 Using...
... Removing the Computer Cover 55 Inside Your Computer 56 Cable Cover (Optional 57 System Board Components 59 Jumper Settings 60 Solving Problems 61 Dell Diagnostics 61 System Lights 65 Diagnostic Lights 66 Beep Codes 70 Resolving Software and Hardware Incompatibilities 72 Restoring Your Operating System 73 Using Microsoft Windows System Restore . . . . 73 Using...
Quick Reference Guide
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...reset. It is being reset (jumpered temporarily). Express Service Code Service Tag Dell Diagnostics CAUTION: Before you begin any of the error, beep codes, or diagnostics light patterns, record your computer. When to help from Dell, write a detailed description of the procedures in this ...section and run the Dell Diagnostics before you begin . Quick Reference Guide 61 For...
...reset. It is being reset (jumpered temporarily). Express Service Code Service Tag Dell Diagnostics CAUTION: Before you begin any of the error, beep codes, or diagnostics light patterns, record your computer. When to help from Dell, write a detailed description of the procedures in this ...section and run the Dell Diagnostics before you begin . Quick Reference Guide 61 For...
Quick Reference Guide
Page 66
Solid green power light and no beep code and no beep code but the computer locks up during POST Check the diagnostic lights to see if the specific problem is identified (see "Diagnostic Lights" on page 70 for technical assistance (see "Contacting Dell" in the User's Guide. identified (see "...power light and device may be faulty. Power Light Problem Description Suggested Resolution Solid green and a A problem was detected while beep code during POST The monitor or the graphics Check the diagnostic lights to card may be faulty or incorrectly see if the specific problem...
Solid green power light and no beep code and no beep code but the computer locks up during POST Check the diagnostic lights to see if the specific problem is identified (see "Diagnostic Lights" on page 70 for technical assistance (see "Contacting Dell" in the User's Guide. identified (see "...power light and device may be faulty. Power Light Problem Description Suggested Resolution Solid green and a A problem was detected while beep code during POST The monitor or the graphics Check the diagnostic lights to card may be faulty or incorrectly see if the specific problem...
Quick Reference Guide
Page 70
...Dell (see "Contacting Dell" in the User's Guide) for the devices installed on your system). • If there is an error message on obtaining technical assistance. 70 Quick Reference Guide Suggested Resolution • Ensure that the computer encountered a memory problem. Reseating the memory modules may correct the following beep code errors. Beep Codes... Your computer might emit a series of beeps during start-up if the monitor cannot display errors or problems. This series...
...Dell (see "Contacting Dell" in the User's Guide) for the devices installed on your system). • If there is an error message on obtaining technical assistance. 70 Quick Reference Guide Suggested Resolution • Ensure that the computer encountered a memory problem. Reseating the memory modules may correct the following beep code errors. Beep Codes... Your computer might emit a series of beeps during start-up if the monitor cannot display errors or problems. This series...
Quick Reference Guide
Page 71
... not being properly identified or used Memory failure above address 0FFFFh If you experience any of the following beep code errors, see "Contacting Dell" in the User's Guide for video ROM failure Quick Reference Guide 71 Code 1-3-1 through 2-4-4 3-1-1 3-1-2 3-1-3 3-1-4 3-2-2 3-2-4 3-3-1 3-3-2 3-3-4 3-4-1 3-4-2 3-4-3 Cause Microprocessor register failure NVRAM read/write failure ROM BIOS checksum failure Programmable interval timer failure...
... not being properly identified or used Memory failure above address 0FFFFh If you experience any of the following beep code errors, see "Contacting Dell" in the User's Guide for video ROM failure Quick Reference Guide 71 Code 1-3-1 through 2-4-4 3-1-1 3-1-2 3-1-3 3-1-4 3-2-2 3-2-4 3-3-1 3-3-2 3-3-4 3-4-1 3-4-2 3-4-3 Cause Microprocessor register failure NVRAM read/write failure ROM BIOS checksum failure Programmable interval timer failure...
Quick Reference Guide
Page 83
... restore to previous state, 73 cover opening, 22, 32, 43 D Dell support site, 8 diagnostic lights, 65-66 diagnostics beep codes, 70 lights, 65-66 documentation End User License Agreement, 6 ergonomics, 6 online, 8 Product Information Guide, 6 regulatory, 6 safety... (continued) User's Guide, 6 warranty, 6 drivers identifying, 78 reinstalling, 79 E End User License Agreement, 6 ergonomics information, 6 error messages beep codes, 70 diagnostic lights, 65-66 F Factory Image Restore, 75, 77 H hardware beep codes, 70 Help and Support Center, 9 help file Windows Help and Support Center, 9 Index 83
... restore to previous state, 73 cover opening, 22, 32, 43 D Dell support site, 8 diagnostic lights, 65-66 diagnostics beep codes, 70 lights, 65-66 documentation End User License Agreement, 6 ergonomics, 6 online, 8 Product Information Guide, 6 regulatory, 6 safety... (continued) User's Guide, 6 warranty, 6 drivers identifying, 78 reinstalling, 79 E End User License Agreement, 6 ergonomics information, 6 error messages beep codes, 70 diagnostic lights, 65-66 F Factory Image Restore, 75, 77 H hardware beep codes, 70 Help and Support Center, 9 help file Windows Help and Support Center, 9 Index 83
Quick Reference Guide
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..., 65 system, 65 M motherboard. See system board O operating system reinstalling, 9 Operating System CD, 9 P PC Restore, 75 power light, 28, 39 power button light, 65 problems beep codes, 70 diagnostic lights, 65-66 restore to previous state, 73 Product Information Guide, 6 R regulatory information, 6 S safety instructions, 6 Service Tag, 7 support website, 8 system board, 25, 35...
..., 65 system, 65 M motherboard. See system board O operating system reinstalling, 9 Operating System CD, 9 P PC Restore, 75 power light, 28, 39 power button light, 65 problems beep codes, 70 diagnostic lights, 65-66 restore to previous state, 73 Product Information Guide, 6 R regulatory information, 6 S safety instructions, 6 Service Tag, 7 support website, 8 system board, 25, 35...
User's Guide
Page 14
... poor 344 Power Lights 344 System Lights 345 Diagnostic Lights 347 Beep Codes 350 System Messages 351 Dell Diagnostics 353 When to Use the Dell Diagnostics 353 Starting the Dell Diagnostics From Your Hard Drive . . . . . 353 Starting the Dell Diagnostics From the Drivers and Utilities CD (Optional 354 Dell Diagnostics Main Menu 355 Drivers 356 14 Contents
... poor 344 Power Lights 344 System Lights 345 Diagnostic Lights 347 Beep Codes 350 System Messages 351 Dell Diagnostics 353 When to Use the Dell Diagnostics 353 Starting the Dell Diagnostics From Your Hard Drive . . . . . 353 Starting the Dell Diagnostics From the Drivers and Utilities CD (Optional 354 Dell Diagnostics Main Menu 355 Drivers 356 14 Contents
User's Guide
Page 346
...diagnostic lights to see if the specific problem is running, test, or a device on page 370). See "Beep Codes" on page 350 for technical assistance (see "Contacting Dell" on the system board allow the testing to see "Diagnostic Lights" on page 347). Power Light Problem Description... A configuration error exists. Solid yellow The Dell Diagnostics is running a If the Dell Diagnostics is identified (see if be faulty or incorrectly installed. See "Power Problems" on page 347). Solid green power light and no beep code and no beep code but the computer locks up during POST A...
...diagnostic lights to see if the specific problem is running, test, or a device on page 370). See "Beep Codes" on page 350 for technical assistance (see "Contacting Dell" on the system board allow the testing to see "Diagnostic Lights" on page 347). Power Light Problem Description... A configuration error exists. Solid yellow The Dell Diagnostics is running a If the Dell Diagnostics is identified (see if be faulty or incorrectly installed. See "Power Problems" on page 347). Solid green power light and no beep code and no beep code but the computer locks up during POST A...
User's Guide
Page 350
For example, beep code 1-3-1 (one possible beep code) consists of one beep, a burst of beeps, called a beep code, identifies a problem. This beep code tells you experience any of the following beep code errors. Reseating the memory modules may correct the following beep code errors, see "Contacting Dell" on page 370) for instructions on obtaining technical assistance. Code 1-1-2 1-1-3 1-1-4 1-2-1 1-2-2 1-2-3 1-3 1-3-1 through 2-4-4 4-3-1 Cause Memory not being properly identified or used Memory...
For example, beep code 1-3-1 (one possible beep code) consists of one beep, a burst of beeps, called a beep code, identifies a problem. This beep code tells you experience any of the following beep code errors. Reseating the memory modules may correct the following beep code errors, see "Contacting Dell" on page 370) for instructions on obtaining technical assistance. Code 1-1-2 1-1-3 1-1-4 1-2-1 1-2-2 1-2-3 1-3 1-3-1 through 2-4-4 4-3-1 Cause Memory not being properly identified or used Memory...
User's Guide
Page 369
... of each file. Otherwise, record the contents of the computer): Express Service Code: Return Material Authorization Number (if provided by Dell support technician): Operating system and version: Devices: Expansion cards: Are you performed: Getting Help 369 Error message, beep code, or diagnostic code: Description of the system's start-up files. If the computer is connected...
... of each file. Otherwise, record the contents of the computer): Express Service Code: Return Material Authorization Number (if provided by Dell support technician): Operating system and version: Devices: Expansion cards: Are you performed: Getting Help 369 Error message, beep code, or diagnostic code: Description of the system's start-up files. If the computer is connected...