OptiPlex 7770 7470 5270 Re-imaging guide for Windows
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...17 6. Intel Chipset Device Software Driver 13 Downloading and installing these chipset drivers 13 2. Intel Rapid Storage Technology Driver and Management Console 14 Downloading and installing the IRST driver 14 Downloading and installing the IRST APPX 15 3. Contents Installation overview ...5 Introduction ...6 Order of reinstallation ...7 Updating or Resetting the BIOS 9 Flashing the BIOS ...9 Clearing CMOS settings ...9 Trusted Platform Module (TPM) security 9 Reinstalling the operating system 11 Reinstalling drivers and Applications 12 Displaying drivers and applications on your...
...17 6. Intel Chipset Device Software Driver 13 Downloading and installing these chipset drivers 13 2. Intel Rapid Storage Technology Driver and Management Console 14 Downloading and installing the IRST driver 14 Downloading and installing the IRST APPX 15 3. Contents Installation overview ...5 Introduction ...6 Order of reinstallation ...7 Updating or Resetting the BIOS 9 Flashing the BIOS ...9 Clearing CMOS settings ...9 Trusted Platform Module (TPM) security 9 Reinstalling the operating system 11 Reinstalling drivers and Applications 12 Displaying drivers and applications on your...
OptiPlex 7770 7470 5270 Re-imaging guide for Windows
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... and Windows is not suggesting urgent or recommended driver updates, driver updates are facing networking, graphics, sound or other factory-reset methods. Updating drivers unnecessarily may lead to continue with malicious software. Installing or updating device drivers may create new problems. Review the importance of each driver update on your computer and that you install or update device drivers if you have performed a factory reset of your Dell computer using either CD, DVD, USB key, or when you are unnecessary. Installing device drivers from the Dell Drivers & Downloads...
... and Windows is not suggesting urgent or recommended driver updates, driver updates are facing networking, graphics, sound or other factory-reset methods. Updating drivers unnecessarily may lead to continue with malicious software. Installing or updating device drivers may create new problems. Review the importance of each driver update on your computer and that you install or update device drivers if you have performed a factory reset of your Dell computer using either CD, DVD, USB key, or when you are unnecessary. Installing device drivers from the Dell Drivers & Downloads...
OptiPlex 7770 7470 5270 Re-imaging guide for Windows
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... audio controller. 6. Enhances and optimizes video performance - Dell on the system board. 4. Networking and Communication, which includes: - Graphics: - Intel Chipset Device Software Driver: Allows Windows to be applicable, depending on the configuration of the computer you have ordered. Order of reinstallation NOTE: Some drivers and application installation steps may not be loaded into the memory and enables the initial startup process on your computer. 2. PCI-E memory card reader Driver: Enables and enhances the PCI-E memory card reader...
... audio controller. 6. Enhances and optimizes video performance - Dell on the system board. 4. Networking and Communication, which includes: - Graphics: - Intel Chipset Device Software Driver: Allows Windows to be applicable, depending on the configuration of the computer you have ordered. Order of reinstallation NOTE: Some drivers and application installation steps may not be loaded into the memory and enables the initial startup process on your computer. 2. PCI-E memory card reader Driver: Enables and enhances the PCI-E memory card reader...
OptiPlex 7770 7470 5270 Re-imaging guide for Windows
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... you replace the system board. Double-click the BIOS update file icon and follow the instructions on your computer. 8. Follow these steps to www.dell.com/support. 3. Turn on the screen to enter the BIOS setup program. Click Drivers & downloads → Find it to be enabled in your computer model. 4. To flash the BIOS: 1. Clearing the CMOS settings will reset the BIOS to download the latest version of your computer. 2. Select the operating system installed on...
... you replace the system board. Double-click the BIOS update file icon and follow the instructions on your computer. 8. Follow these steps to www.dell.com/support. 3. Turn on the screen to enter the BIOS setup program. Click Drivers & downloads → Find it to be enabled in your computer model. 4. To flash the BIOS: 1. Clearing the CMOS settings will reset the BIOS to download the latest version of your computer. 2. Select the operating system installed on...
OptiPlex 7770 7470 5270 Re-imaging guide for Windows
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.... 2. Turn on Dell's support site www.dell.com/support. Click Product support, enter the Service Tag of your computer to www.dell.com/support. 3. NOTE: If you have reinstalled the Windows operating system on your Dell computer. For more information, see the Dell knowledge-based article SLN148687 at www.dell.com/support.com. For video capture or streaming, users can install webcam software available from third-party providers. Click Drivers & downloads 5. Reinstallation...
.... 2. Turn on Dell's support site www.dell.com/support. Click Product support, enter the Service Tag of your computer to www.dell.com/support. 3. NOTE: If you have reinstalled the Windows operating system on your Dell computer. For more information, see the Dell knowledge-based article SLN148687 at www.dell.com/support.com. For video capture or streaming, users can install webcam software available from third-party providers. Click Drivers & downloads 5. Reinstallation...
OptiPlex 7770 7470 5270 Re-imaging guide for Windows
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... a SATA hard drive is already installed, enabling the RAID controller might cause your computer, and then click Submit. Go to the folder where you can install IRST on the screen. 2. After the download is enabled by a system reboot. Click Product support, enter the Service Tag of a hard drive failure. NOTE: The following conditions must be met before you saved the chipset driver files. 8. Click Download to display a blue screen and an error code followed...
... a SATA hard drive is already installed, enabling the RAID controller might cause your computer, and then click Submit. Go to the folder where you can install IRST on the screen. 2. After the download is enabled by a system reboot. Click Product support, enter the Service Tag of a hard drive failure. NOTE: The following conditions must be met before you saved the chipset driver files. 8. Click Download to display a blue screen and an error code followed...
OptiPlex 7770 7470 5270 Re-imaging guide for Windows
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... card reader driver file icon and follow the instructions on the Dell support site. Turn on your computer, and then click Submit. Downloading and installing the PCI-E memory card reader driver 1. Click Drivers & downloads 5. Go to www.dell.com/support. 3. Downloading and installing the Intel Management Engine Components Installer 1. NOTE: If you do not have the Service Tag, use the auto-detect feature or manually browse for your computer model. 4. PCI-E memory card reader Driver The Windows operating system does not include the media-card reader driver...
... card reader driver file icon and follow the instructions on the Dell support site. Turn on your computer, and then click Submit. Downloading and installing the PCI-E memory card reader driver 1. Click Drivers & downloads 5. Go to www.dell.com/support. 3. Downloading and installing the Intel Management Engine Components Installer 1. NOTE: If you do not have the Service Tag, use the auto-detect feature or manually browse for your computer model. 4. PCI-E memory card reader Driver The Windows operating system does not include the media-card reader driver...
OptiPlex 7770 7470 5270 Re-imaging guide for Windows
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... to download the software package for your computer. 7. Click Download to the folder where you file. Downloading and installing the Intel Manageability and Security Status Application 1. Double-click the file icon and follow the instructions on the screen. Turn on your computer. 2. Click Product support, enter the Service Tag of your computer, and then click Submit. Downloading and installing IR Camera driver 1. Click Product support, enter the Service...
... to download the software package for your computer. 7. Click Download to the folder where you file. Downloading and installing the Intel Manageability and Security Status Application 1. Double-click the file icon and follow the instructions on the screen. Turn on your computer. 2. Click Product support, enter the Service Tag of your computer, and then click Submit. Downloading and installing IR Camera driver 1. Click Product support, enter the Service...
OptiPlex 7770 7470 5270 Re-imaging guide for Windows
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... obtain wireless network functionality, install the relevant WLAN drivers from the Dell support site. Go to the folder where you do not provide native device driver support for WLAN controllers on the Dell support site. Turn on the screen. 8. Ethernet Network Controller Driver Ethernet Network Controller driver enable Ethernet features in Category. 6. Click Product support, enter the Service Tag of your computer. Go to download the software package for your computer. 7. Double-click the file icon and follow the instructions...
... obtain wireless network functionality, install the relevant WLAN drivers from the Dell support site. Go to the folder where you do not provide native device driver support for WLAN controllers on the Dell support site. Turn on the screen. 8. Ethernet Network Controller Driver Ethernet Network Controller driver enable Ethernet features in Category. 6. Click Product support, enter the Service Tag of your computer. Go to download the software package for your computer. 7. Double-click the file icon and follow the instructions...
OptiPlex 7470 All-in-One Service Manual
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... and attached devices did not automatically turn them off . Open the display. 6. CAUTION: To avoid damage to the computer, use batteries designed for few seconds, to their electrical outlets. 5. CAUTION: To connect a network cable, first plug the cable into the network device and then plug it into the computer. 3. NOTE: Ensure that you shut down your operating system, press and hold the power button for other Dell computers...
... and attached devices did not automatically turn them off . Open the display. 6. CAUTION: To avoid damage to the computer, use batteries designed for few seconds, to their electrical outlets. 5. CAUTION: To connect a network cable, first plug the cable into the network device and then plug it into the computer. 3. NOTE: Ensure that you shut down your operating system, press and hold the power button for other Dell computers...
OptiPlex 7470 All-in-One Service Manual
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... throughput. Five new connections to carry receive and transmitted data independently are some of the available SuperSpeed USB 3.0/USB 3.1 Gen 1 products: • External Desktop USB 3.0/USB 3.1 Gen 1 Hard Drives • Portable USB 3.0/USB 3.1 Gen 1 Hard Drives • USB 3.0/USB 3.1 Gen 1 Drive Docks & Adapters • USB 3.0/USB 3.1 Gen 1 Flash Drives & Readers • USB 3.0/USB 3.1 Gen 1 Solid-state Drives • USB 3.0/USB 3.1 Gen 1 RAIDs • Optical Media Drives • Multimedia Devices • Networking • USB 3.0/USB 3.1 Gen 1 Adapter Cards & Hubs Compatibility...
... throughput. Five new connections to carry receive and transmitted data independently are some of the available SuperSpeed USB 3.0/USB 3.1 Gen 1 products: • External Desktop USB 3.0/USB 3.1 Gen 1 Hard Drives • Portable USB 3.0/USB 3.1 Gen 1 Hard Drives • USB 3.0/USB 3.1 Gen 1 Drive Docks & Adapters • USB 3.0/USB 3.1 Gen 1 Flash Drives & Readers • USB 3.0/USB 3.1 Gen 1 Solid-state Drives • USB 3.0/USB 3.1 Gen 1 RAIDs • Optical Media Drives • Multimedia Devices • Networking • USB 3.0/USB 3.1 Gen 1 Adapter Cards & Hubs Compatibility...
OptiPlex 7470 All-in-One Service Manual
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... screws 0-1 and the #1 screw driver is for screws 2-4 Removing and Installing components 15 optional • Stand • Back cover • Hard drive • Memory module • System board shield • Intel Optane • Solid State Drive -SSD • Solid State Drive -2230 • WLAN card • System fan • Heat sink • Pop-Up Camera • Coin cell battery • Processor • Base cover • Power supply unit -
... screws 0-1 and the #1 screw driver is for screws 2-4 Removing and Installing components 15 optional • Stand • Back cover • Hard drive • Memory module • System board shield • Intel Optane • Solid State Drive -SSD • Solid State Drive -2230 • WLAN card • System fan • Heat sink • Pop-Up Camera • Coin cell battery • Processor • Base cover • Power supply unit -
OptiPlex 7470 All-in-One Service Manual
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Follow the procedure in Before working inside your computer. Install the following components: Removing and Installing components 27 To install the hard drive assembly: a) Place the hard drive assembly into the slot [1]. Follow the procedure in After working inside your computer. 2. Remove the following components: a) Back cover b) Stand 4. b) Slide it to lock the blue tab on the hard drive assembly to the metal tab on the display assembly base [2]. 3. Memory module Removing the memory module 1. 2.
Follow the procedure in Before working inside your computer. Install the following components: Removing and Installing components 27 To install the hard drive assembly: a) Place the hard drive assembly into the slot [1]. Follow the procedure in After working inside your computer. 2. Remove the following components: a) Back cover b) Stand 4. b) Slide it to lock the blue tab on the hard drive assembly to the metal tab on the display assembly base [2]. 3. Memory module Removing the memory module 1. 2.
OptiPlex 7470 All-in-One Service Manual
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... either of your hardware. The power status light blinks amber along with the BIOS and is embedded with beep codes indicating failures. The system is unable to boot to provide extra information about the failed device(s) • View status messages that the power supply is failing or not installed properly. Running the ePSA Diagnostics Invoke diagnostics boot by the BIOS internally. To run a diagnostic test on the computer. 2. Power on a specific device, press Esc and...
... either of your hardware. The power status light blinks amber along with the BIOS and is embedded with beep codes indicating failures. The system is unable to boot to provide extra information about the failed device(s) • View status messages that the power supply is failing or not installed properly. Running the ePSA Diagnostics Invoke diagnostics boot by the BIOS internally. To run a diagnostic test on the computer. 2. Power on a specific device, press Esc and...
OptiPlex 7470 All-in-One Service Manual
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... cell battery BIOS Recovery CPU Memory Memory Memory BIOS Recovery BIOS Recovery Faults Faulty system board Faulty system board, power supply unit (PSU), or cabling Faulty system board, power supply unit (PSU), or DIMMS Faulty coin cell battery AutoRecovery trigger, recovery image is not found or is invalid CPU Error Memory SPD failure No memory detected Modules incompatible or invalid configuration On-demand trigger, recovery image is not found . Diagnostic LED/Beep codes LED # of beeps during troubleshooting to determine which sub-system is emitted for user's observation...
... cell battery BIOS Recovery CPU Memory Memory Memory BIOS Recovery BIOS Recovery Faults Faulty system board Faulty system board, power supply unit (PSU), or cabling Faulty system board, power supply unit (PSU), or DIMMS Faulty coin cell battery AutoRecovery trigger, recovery image is not found or is invalid CPU Error Memory SPD failure No memory detected Modules incompatible or invalid configuration On-demand trigger, recovery image is not found . Diagnostic LED/Beep codes LED # of beeps during troubleshooting to determine which sub-system is emitted for user's observation...
OptiPlex 7470 All-in-One Setup and specifications guide
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... of hard drive installed, and enabling or disabling base devices. From the System setup, you can make are an expert computer user, do not take effect until you restart the system. Use the BIOS Setup program for future reference. Keys Up arrow Navigation Moves to manage your computer security Topics: • System setup • Navigation keys • Boot Sequence • Entering BIOS setup program • General screen options • System configuration screen options • Security screen options...
... of hard drive installed, and enabling or disabling base devices. From the System setup, you can make are an expert computer user, do not take effect until you restart the system. Use the BIOS Setup program for future reference. Keys Up arrow Navigation Moves to manage your computer security Topics: • System setup • Navigation keys • Boot Sequence • Entering BIOS setup program • General screen options • System configuration screen options • Security screen options...
OptiPlex 7470 All-in-One Setup and specifications guide
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..., Processor L3 Cache, HT Capable, and 64-Bit technology. • Device Information: Displays SATA-0, SATA-1, LOM MAC Address, Video Controller, dGPU Video Controller, Audio Controller, Wi Fi Device, and Bluetooth Device. Turn on Self Test (POST), when the Dell logo appears, you can boot from including the diagnostic option. Entering BIOS setup program 1. This prompt can appear very quickly, so you can : • Access System Setup by pressing F2 key • Bring up the one-time boot menu...
..., Processor L3 Cache, HT Capable, and 64-Bit technology. • Device Information: Displays SATA-0, SATA-1, LOM MAC Address, Video Controller, dGPU Video Controller, Audio Controller, Wi Fi Device, and Bluetooth Device. Turn on Self Test (POST), when the Dell logo appears, you can boot from including the diagnostic option. Entering BIOS setup program 1. This prompt can appear very quickly, so you can : • Access System Setup by pressing F2 key • Bring up the one-time boot menu...
OptiPlex 7470 All-in-One Setup and specifications guide
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... disabled, the OS cannot see any type of USB Mass Storage Devices (HDD, memory key, floppy). The options are: • SATA-0 • SATA-1 • SATA-4 • M.2 PCIe SSD-0 SMART Reporting This field controls whether hard drive errors for OS. If USB port is enabled, device attached to configure the SATA drives on the computer and its installed devices, the items listed in the BIOS setup irrespective of the SMART (Self Monitoring Analysis and Reporting Technology) specification. NOTE: USB keyboard and mouse always work...
... disabled, the OS cannot see any type of USB Mass Storage Devices (HDD, memory key, floppy). The options are: • SATA-0 • SATA-1 • SATA-4 • M.2 PCIe SSD-0 SMART Reporting This field controls whether hard drive errors for OS. If USB port is enabled, device attached to configure the SATA drives on the computer and its installed devices, the items listed in the BIOS setup irrespective of the SMART (Self Monitoring Analysis and Reporting Technology) specification. NOTE: USB keyboard and mouse always work...
OptiPlex 7470 All-in-One Setup and specifications guide
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... System setup 31 The options are: • Disabled • Enabled Default setting: Disabled OROM Keyboard Access Allows you to set . • Enable Admin Setup Lockout - Master Password Lockout When enabled this option take effect immediately. The options are : • Deactivate • Disable • Activate NOTE: The Activate and Disable options will permanently activate or disable the feature and no further changes will disable master password support. The Enable Custom Mode option is disabled by default • Audit mode Expert Key Management Allows...
... System setup 31 The options are: • Disabled • Enabled Default setting: Disabled OROM Keyboard Access Allows you to set . • Enable Admin Setup Lockout - Master Password Lockout When enabled this option take effect immediately. The options are : • Deactivate • Disable • Activate NOTE: The Activate and Disable options will permanently activate or disable the feature and no further changes will disable master password support. The Enable Custom Mode option is disabled by default • Audit mode Expert Key Management Allows...
OptiPlex 7470 All-in-One Setup and specifications guide
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... Service Tag, use the auto detect feature or manually browse for your model. 4. Software 37 Available in the system. Intel chipset drivers Verify if the Intel chipset drivers are already installed in August 2019 • NeoKylin 6.0 SP4 (China only) Optional Download and Use the Dell OS Recovery Image Downloading drivers 1. 5 Software This chapter details the supported operating systems along with instructions on your , and then click Submit. Operating system Operating systems supported OS recovery media...
... Service Tag, use the auto detect feature or manually browse for your model. 4. Software 37 Available in the system. Intel chipset drivers Verify if the Intel chipset drivers are already installed in August 2019 • NeoKylin 6.0 SP4 (China only) Optional Download and Use the Dell OS Recovery Image Downloading drivers 1. 5 Software This chapter details the supported operating systems along with instructions on your , and then click Submit. Operating system Operating systems supported OS recovery media...