E-Family Re-Image Guide
Page 3
...-Bit), Vista SP2, or Windows 7. Dell does not recommend starting from a clean OS load and following E-Family systems: Dell Latitude 1st generation E4200 E4300 E5400 E5500 E6400 E6400 ATG E6500 M2400 M4400 M6400 2nd Generation E6410 E6410 ATG E6510 - Failure to the following the steps in Microsoft Operating Systems. These drivers are tested and validated...
...-Bit), Vista SP2, or Windows 7. Dell does not recommend starting from a clean OS load and following E-Family systems: Dell Latitude 1st generation E4200 E4300 E5400 E5500 E6400 E6400 ATG E6500 M2400 M4400 M6400 2nd Generation E6410 E6410 ATG E6510 - Failure to the following the steps in Microsoft Operating Systems. These drivers are tested and validated...
E-Family Re-Image Guide
Page 8
... 8. Graphics 7. Intel Turbo Boost (only on Dell EFamily systems in a prescribed order to platf orm Integrated Wired Network Controller Touch LCD WebCam Modules Windows XP 32 & 64-Bit Vista 32 & 64-Bit Windows 7 32 & 64-Bit 1. Dell Control Point Security Driver Pack. 10. Modem 16. Intel vPro or ...AMT 17. Webcam driver - DCP • System Manager • Connection Manager - E-...
... 8. Graphics 7. Intel Turbo Boost (only on Dell EFamily systems in a prescribed order to platf orm Integrated Wired Network Controller Touch LCD WebCam Modules Windows XP 32 & 64-Bit Vista 32 & 64-Bit Windows 7 32 & 64-Bit 1. Dell Control Point Security Driver Pack. 10. Modem 16. Intel vPro or ...AMT 17. Webcam driver - DCP • System Manager • Connection Manager - E-...
E-Family Re-Image Guide
Page 9
... Microsoft QFEs updates - A compilation of the system state) Dell Confidential Graphics: o Enhances and optimizes video performance o Enables & provides additional functionality that are not included in MS native VGA driver • User customizable Power Management features • Portability ...& behavioral profiles • Multiple monitor support - Enables and enhances the network controller - Free Fall Sensor - Helps Windows control system board components and controllers....
... Microsoft QFEs updates - A compilation of the system state) Dell Confidential Graphics: o Enhances and optimizes video performance o Enables & provides additional functionality that are not included in MS native VGA driver • User customizable Power Management features • Portability ...& behavioral profiles • Multiple monitor support - Enables and enhances the network controller - Free Fall Sensor - Helps Windows control system board components and controllers....
E-Family Re-Image Guide
Page 10
Touch Screen Digitizer - ADBL • Requires Dell DCP System Manager (for all System Manager release) • Requires Security driver (for System Manager version 1.0 & 1.1 only) • DCP - Reader, Flash, and ARM o Communication solution that is not desired and under Microsoft Windows Vista only o Control Point Connection Manager - E-Family Reimage "How-To" Guide - USB 3.0 - Ambient Light...
Touch Screen Digitizer - ADBL • Requires Dell DCP System Manager (for all System Manager release) • Requires Security driver (for System Manager version 1.0 & 1.1 only) • DCP - Reader, Flash, and ARM o Communication solution that is not desired and under Microsoft Windows Vista only o Control Point Connection Manager - E-Family Reimage "How-To" Guide - USB 3.0 - Ambient Light...
E-Family Re-Image Guide
Page 14
... follow the installation procedure Note: the latest IMSM / IRST driver can also be obtained from support.dell.com under the "SATA Drivers" section • Once the driver is extracted and stored on the root of Windows Setup, press to install the thirdparty IMSM SCSI or RAID drivers • When prompted, insert the floppy disk containing the...
... follow the installation procedure Note: the latest IMSM / IRST driver can also be obtained from support.dell.com under the "SATA Drivers" section • Once the driver is extracted and stored on the root of Windows Setup, press to install the thirdparty IMSM SCSI or RAID drivers • When prompted, insert the floppy disk containing the...
E-Family Re-Image Guide
Page 17
...under Appendix-B for 1.4 and beyond) - The Control Point Security Device Driver is a Dell developed modular application providing a complete set of Control Point in addition to Table B1 under Microsoft Windows Vista only 2.6.11 Control Point Security Manager - Refer to the System ... o Extended Battery Life / All Day Battery Life - E-Family Reimage "How-To" Guide - Dell Control Point System Manager module is available on Dell's driver & downloads support web site (support.dell.com) under "Control Point" section - Security Software Stack: o For these security devices to function...
...under Appendix-B for 1.4 and beyond) - The Control Point Security Device Driver is a Dell developed modular application providing a complete set of Control Point in addition to Table B1 under Microsoft Windows Vista only 2.6.11 Control Point Security Manager - Refer to the System ... o Extended Battery Life / All Day Battery Life - E-Family Reimage "How-To" Guide - Dell Control Point System Manager module is available on Dell's driver & downloads support web site (support.dell.com) under "Control Point" section - Security Software Stack: o For these security devices to function...
E-Family Re-Image Guide
Page 19
... the WiMAX software applicable to utilize the Dell Wireless (DW) WLAN Card Utility or Intel PROSet / Wireless should not install Control Point Connection Manager. Microsoft Windows XP 32 & 64-Bit, Windows Vista 32 & 64-Bit, and Windows 7 32 & 64Bit Operating Systems do not provide native device driver support for WiMAX controllers featured in the notebook...
... the WiMAX software applicable to utilize the Dell Wireless (DW) WLAN Card Utility or Intel PROSet / Wireless should not install Control Point Connection Manager. Microsoft Windows XP 32 & 64-Bit, Windows Vista 32 & 64-Bit, and Windows 7 32 & 64Bit Operating Systems do not provide native device driver support for WiMAX controllers featured in the notebook...
E-Family Re-Image Guide
Page 23
Install the following driver provided by Dell for Microsoft Windows XP 32 & 64 Bit only: o Creative Labs Integrated Webcam driver available on Dell's driver & downloads support web site (support.dell.com) under the "Control Point" section 2.6.24 Windows Update - The Dell E-Family Webcam driver enables the built-in system digital camera. Dell recommends updating the Control Vault Firmware available on Dell's driver & downloads support...
Install the following driver provided by Dell for Microsoft Windows XP 32 & 64 Bit only: o Creative Labs Integrated Webcam driver available on Dell's driver & downloads support web site (support.dell.com) under the "Control Point" section 2.6.24 Windows Update - The Dell E-Family Webcam driver enables the built-in system digital camera. Dell recommends updating the Control Vault Firmware available on Dell's driver & downloads support...
E-Family Re-Image Guide
Page 24
... Flash Latitude ON (ARM) XX XX XX XXXXX XXXX - Latitude On Precision On E4200 E4300 E5400 E5500 E6400 E6400 ATG E6500 M2400 M4400 M6400 E6410 E6410 ATG E6510 M4500 M6500 E-Family Reimage "How-To" Guide - 2.6.25 Latitude ON / Precision ON - In order to determine... - ARM module is installed: • Install the "Control Point Button Service" in Windows available on Dell's driver & downloads support web site (support.dell.com) under the "Control Point" section NOTE: If you installed the Dell Control Point Connection Manager, the "Control Point Button Service" is installed • Install ...
... Flash Latitude ON (ARM) XX XX XX XXXXX XXXX - Latitude On Precision On E4200 E4300 E5400 E5500 E6400 E6400 ATG E6500 M2400 M4400 M6400 E6410 E6410 ATG E6510 M4500 M6500 E-Family Reimage "How-To" Guide - 2.6.25 Latitude ON / Precision ON - In order to determine... - ARM module is installed: • Install the "Control Point Button Service" in Windows available on Dell's driver & downloads support web site (support.dell.com) under the "Control Point" section NOTE: If you installed the Dell Control Point Connection Manager, the "Control Point Button Service" is installed • Install ...
E-Family Re-Image Guide
Page 28
...external display using FnF8. Discreet Graphics Fn+E to toggle display by v1.0 default). Yes Yes Yes Yes Yes Yes Availablity of Feature when Dell provides drivers/middleware, but with No screen pop-up display Yes N/A No Yes N/A Yes Yes N/A No Yes N/A Through BIOS Yes N/A Through ...RGB/Kodak or Adobe color v1.3 RGB LED Displays (17" only) settings (certain panels only) Availablity of Feature when only Windows OS installed? Table B1 Category Power Manager Display settings Function Keys Hot Key customizaton Keyboard backlighting Brightness ALS Feature DCP SM Release ...
...external display using FnF8. Discreet Graphics Fn+E to toggle display by v1.0 default). Yes Yes Yes Yes Yes Yes Availablity of Feature when Dell provides drivers/middleware, but with No screen pop-up display Yes N/A No Yes N/A Yes Yes N/A No Yes N/A Through BIOS Yes N/A Through ...RGB/Kodak or Adobe color v1.3 RGB LED Displays (17" only) settings (certain panels only) Availablity of Feature when only Windows OS installed? Table B1 Category Power Manager Display settings Function Keys Hot Key customizaton Keyboard backlighting Brightness ALS Feature DCP SM Release ...
E-Family Re-Image Guide
Page 29
... Yes yes ( No PBA SUPPORT) yes (E2 with Bitlocker v1.0 v1.0 v1.0 v1.2 v1.0 v1.2.01 v1.3 v1.1 v1.0 Availablity of Feature when Dell provides drivers/middleware, but No DCP App? with 3rd party software, does not include PBA No Yes - with 3rd party software, does not include PBA No Yes... - with Windows Vista (driver included) or third party software, including Windows Vista Bitlocker Password only, no SSO No No No No No No No Yes - USH platforms only N/A No for dual FDE's ...
... Yes yes ( No PBA SUPPORT) yes (E2 with Bitlocker v1.0 v1.0 v1.0 v1.2 v1.0 v1.2.01 v1.3 v1.1 v1.0 Availablity of Feature when Dell provides drivers/middleware, but No DCP App? with 3rd party software, does not include PBA No Yes - with 3rd party software, does not include PBA No Yes... - with Windows Vista (driver included) or third party software, including Windows Vista Bitlocker Password only, no SSO No No No No No No No Yes - USH platforms only N/A No for dual FDE's ...
E-Family Re-Image Guide
Page 30
... Log-on Ethernet WLAN v1.2 View availabe networks & Site Monitors v1.0 WiFi - Table B3 Category Feature Dell Wireless LAN 1397, 1510 (Broadcom) Release Availablity of Feature when only Windows OS installed? No for XP Yes for XP Yes - Control Point Connection Manager Features - Catcher v1.0 ... 7, with WLAN Yes Yes, with Intel Proset AutoConfig, but in box driver has not been Dell validated Yes, with Intel Proset or Dell Wireless Yes No Clinet Utility (DCU) Yes, with Intel Proset or Dell Wireless WZC/WLAN AutoConfig for available Yes Clinet Utility (DCU) networks Yes...
... Log-on Ethernet WLAN v1.2 View availabe networks & Site Monitors v1.0 WiFi - Table B3 Category Feature Dell Wireless LAN 1397, 1510 (Broadcom) Release Availablity of Feature when only Windows OS installed? No for XP Yes for XP Yes - Control Point Connection Manager Features - Catcher v1.0 ... 7, with WLAN Yes Yes, with Intel Proset AutoConfig, but in box driver has not been Dell validated Yes, with Intel Proset or Dell Wireless Yes No Clinet Utility (DCU) Yes, with Intel Proset or Dell Wireless WZC/WLAN AutoConfig for available Yes Clinet Utility (DCU) networks Yes...
Setup and Quick Reference Guide
Page 4
... 29 Lockups and Software Problems 29 Dell Technical Update Service 31 Dell Support Utility 31 Dell Diagnostics 31 5 Reinstalling Software 33 Drivers 33 Identifying Drivers 33 Reinstalling Drivers and Utilities 34 Restoring Your Operating System 36 Using Microsoft® Windows® System Restore . . . 36 Using Dell Factory Image Restore 38 Using the Dell™ Operating System Media. . . . . . 39 6 Finding...
... 29 Lockups and Software Problems 29 Dell Technical Update Service 31 Dell Support Utility 31 Dell Diagnostics 31 5 Reinstalling Software 33 Drivers 33 Identifying Drivers 33 Reinstalling Drivers and Utilities 34 Restoring Your Operating System 36 Using Microsoft® Windows® System Restore . . . 36 Using Dell Factory Image Restore 38 Using the Dell™ Operating System Media. . . . . . 39 6 Finding...
Setup and Quick Reference Guide
Page 32
...6 Select Run the 32 Bit Dell Diagnostics from the numbered list. NOTE: The next steps change the boot sequence for your computer and try again. NOTE: If you see the Microsoft® Windows® desktop, and then shut down your computer. 1 Insert the Drivers and Utilities media. 2 Shut ...down your computer. 7 When the Dell Diagnostics Main Menu appears, select the test that you see the Microsoft®...
...6 Select Run the 32 Bit Dell Diagnostics from the numbered list. NOTE: The next steps change the boot sequence for your computer and try again. NOTE: If you see the Microsoft® Windows® desktop, and then shut down your computer. 1 Insert the Drivers and Utilities media. 2 Shut ...down your computer. 7 When the Dell Diagnostics Main Menu appears, select the test that you see the Microsoft®...
Setup and Quick Reference Guide
Page 33
... device, identify whether the driver is next to reinstall the driver or install a new driver (see "Reinstalling Drivers and Utilities" on the device icon. Reinstalling Software Drivers Identifying Drivers If you experience a problem with any device has an exclamation point (a yellow circle with a [!]) on page 34). NOTE: The User Account Control window may need to the device...
... device, identify whether the driver is next to reinstall the driver or install a new driver (see "Reinstalling Drivers and Utilities" on the device icon. Reinstalling Software Drivers Identifying Drivers If you experience a problem with any device has an exclamation point (a yellow circle with a [!]) on page 34). NOTE: The User Account Control window may need to the device...
Setup and Quick Reference Guide
Page 34
..., reinstall the driver from other sources, your Drivers and Utilities media. Reinstalling Drivers and Utilities NOTICE: The Dell Support website at support.dell.com and your Drivers and Utilities media provide approved drivers for which the new driver was installed and click Properties. 3 Click the Drivers tab→ Roll Back Driver. If not, go to a Previous Device Driver Version Windows XP: 1 Click...
..., reinstall the driver from other sources, your Drivers and Utilities media. Reinstalling Drivers and Utilities NOTICE: The Dell Support website at support.dell.com and your Drivers and Utilities media provide approved drivers for which the new driver was installed and click Properties. 3 Click the Drivers tab→ Roll Back Driver. If not, go to a Previous Device Driver Version Windows XP: 1 Click...
Setup and Quick Reference Guide
Page 35
... the new hardware might not be displayed. If a particular driver is not listed, then that driver is detecting hardware in your computer appears. For drivers information, see the Windows desktop, reinsert the Drivers and Utilities media. 5 At the Welcome Dell System Owner screen, click Next. 2 When the Drivers and Utilities media installation program starts, follow the instructions...
... the new hardware might not be displayed. If a particular driver is not listed, then that driver is detecting hardware in your computer appears. For drivers information, see the Windows desktop, reinsert the Drivers and Utilities media. 5 At the Welcome Dell System Owner screen, click Next. 2 When the Drivers and Utilities media installation program starts, follow the instructions...
Setup and Quick Reference Guide
Page 36
... Use System Restore as the first solution for restoring your operating system and preserving data files. • Dell Factory Image Restore (available in Windows Vista) returns your hard drive to the operating state it to restore your computer to an earlier operating state... system problem. Using Microsoft® Windows® System Restore The Windows operating systems provide a System Restore option that System Restore makes to your computer are installing the driver. 5 Click the Driver tab→ Update Driver→ Browse my computer for driver software. 6 Click Browse and browse...
... Use System Restore as the first solution for restoring your operating system and preserving data files. • Dell Factory Image Restore (available in Windows Vista) returns your hard drive to the operating state it to restore your computer to an earlier operating state... system problem. Using Microsoft® Windows® System Restore The Windows operating systems provide a System Restore option that System Restore makes to your computer are installing the driver. 5 Click the Driver tab→ Update Driver→ Browse my computer for driver software. 6 Click Browse and browse...
Setup and Quick Reference Guide
Page 38
... If you purchased the computer. If possible, back up all data on certain computers. Use Dell Factory Image Restore (Windows Vista) only as the last method to access the Vista Advanced Boot Options window. 2 Select Repair Your Computer. 38 Reinstalling Software Data files include documents, spreadsheets, e-mail ... drive to Windows XP. When the Dell logo appears, press several times to restore your operating system. Therefore, the steps below apply only to the operating state it was in certain countries or on the hard drive and removes any programs or drivers installed after...
... If you purchased the computer. If possible, back up all data on certain computers. Use Dell Factory Image Restore (Windows Vista) only as the last method to access the Vista Advanced Boot Options window. 2 Select Repair Your Computer. 38 Reinstalling Software Data files include documents, spreadsheets, e-mail ... drive to Windows XP. When the Dell logo appears, press several times to restore your operating system. Therefore, the steps below apply only to the operating state it was in certain countries or on the hard drive and removes any programs or drivers installed after...
Setup and Quick Reference Guide
Page 39
... to restart the computer. If Device Driver Rollback does not resolve the problem, then use Microsoft Windows System Restore to return your operating system to the operating state it was in the user name field, then click OK. 5 Click Dell Factory Image Restore. See "Using Microsoft® Windows® System Restore" on page 34...
... to restart the computer. If Device Driver Rollback does not resolve the problem, then use Microsoft Windows System Restore to return your operating system to the operating state it was in the user name field, then click OK. 5 Click Dell Factory Image Restore. See "Using Microsoft® Windows® System Restore" on page 34...