E-Family Re-Image Guide
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... a new software stack, drivers, and / or applications. Chipset o Intel Core 2 Duo & Solo & Celeron M - Intel AMT (Intel Active Management Technology) - Display Port - Dell Control Point o System Manager o Connection Manager - Latitude On / Precision On - These products are : 2.2.1 New Features Offered on E-Family (all generations): - E-Family 1st generation o Intel Core i5 & i7 - Graphics controller (Intel, nVidia and AMD) - Wireless LAN - Broadcom Unified Security Hub (USH) - Reader, Flash, and ARM Dell Confidential USB 3.0 (Only...
... a new software stack, drivers, and / or applications. Chipset o Intel Core 2 Duo & Solo & Celeron M - Intel AMT (Intel Active Management Technology) - Display Port - Dell Control Point o System Manager o Connection Manager - Latitude On / Precision On - These products are : 2.2.1 New Features Offered on E-Family (all generations): - E-Family 1st generation o Intel Core i5 & i7 - Graphics controller (Intel, nVidia and AMD) - Wireless LAN - Broadcom Unified Security Hub (USH) - Reader, Flash, and ARM Dell Confidential USB 3.0 (Only...
E-Family Re-Image Guide
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...Webcam driver - DCP • System Manager • Connection Manager - PCMCIA/SmartCard controller 4. Wireless Local Area Network Adapters (WLAN) 11. Wireless Personal Area Network Adapter (UWB / WPAN) 12. USB 3.0 18. E-Family 1st generation only • Security Manager Latitude On & Precision On Reader & Flash Backup & Recovery Manager Dell Confidential Dell Desktop System Software 3. Touch Screen Digitizer 19. XP (32 & 64-Bit ) only 20. Intel Chipset 2. Intel Storage: 5. Audio 6. Graphics 7. Mobile Broadband Wireless Wide Area Network Adapter (WWAN) 13. Touch...
...Webcam driver - DCP • System Manager • Connection Manager - PCMCIA/SmartCard controller 4. Wireless Local Area Network Adapters (WLAN) 11. Wireless Personal Area Network Adapter (UWB / WPAN) 12. USB 3.0 18. E-Family 1st generation only • Security Manager Latitude On & Precision On Reader & Flash Backup & Recovery Manager Dell Confidential Dell Desktop System Software 3. Touch Screen Digitizer 19. XP (32 & 64-Bit ) only 20. Intel Chipset 2. Intel Storage: 5. Audio 6. Graphics 7. Mobile Broadband Wireless Wide Area Network Adapter (WWAN) 13. Touch...
E-Family Re-Image Guide
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..." Guide 2.4.2 Installation Sequence & Features at a Glance: 2.4.2.1 BIOS, Drivers and Firmware: - A compilation of -band communication for Intel i3, i5 and i7processors o Intelligent power sharing across cores o Budgets power limits available to client systems (independent of the system state) Dell Confidential Enhances System Manageability o HW based solution using out-of critical Microsoft QFEs updates - Enables and enhances the audio controller - Enables and enhances the Wireless LAN network adapter o Wireless Personal Area Network Adapter (UWB...
..." Guide 2.4.2 Installation Sequence & Features at a Glance: 2.4.2.1 BIOS, Drivers and Firmware: - A compilation of -band communication for Intel i3, i5 and i7processors o Intelligent power sharing across cores o Budgets power limits available to client systems (independent of the system state) Dell Confidential Enhances System Manageability o HW based solution using out-of critical Microsoft QFEs updates - Enables and enhances the audio controller - Enables and enhances the Wireless LAN network adapter o Wireless Personal Area Network Adapter (UWB...
E-Family Re-Image Guide
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... available fixes specific to the BIOS section 2.5 - Intel Matrix Storage Manager / Intel Rapid Storage Technology - The SATA operation modes are available through the Dell System Software utility posted on Dell's driver & downloads support web site (support.dell.com) under the "Chipset" section 2.6.4 Intel Storage - These are configured in the BIOS. E-Family Reimage "How-To" Guide 2.6 Recommended Drivers / Applications Installation Order For best results, Dell recommends installing drivers / applications in the following driver provided by Dell: •...
... available fixes specific to the BIOS section 2.5 - Intel Matrix Storage Manager / Intel Rapid Storage Technology - The SATA operation modes are available through the Dell System Software utility posted on Dell's driver & downloads support web site (support.dell.com) under the "Chipset" section 2.6.4 Intel Storage - These are configured in the BIOS. E-Family Reimage "How-To" Guide 2.6 Recommended Drivers / Applications Installation Order For best results, Dell recommends installing drivers / applications in the following driver provided by Dell: •...
E-Family Re-Image Guide
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... provided by Windows Setup • After reading the floppy disk, either choose "Intel(R) ICH9M-E/M SATA AHCI Controller" if in AHCI mode or "Intel(R) ICH8ME/ICH9M-eSATA RAID Controller" if in the BIOS is set to the Dell Recovery DVD (RDVD) and select the Create RAID driver from the list of items. You will need Floppy Disk Drive and a diskette for E-Family 1st generation only, the Audio driver must be...
... provided by Windows Setup • After reading the floppy disk, either choose "Intel(R) ICH9M-E/M SATA AHCI Controller" if in AHCI mode or "Intel(R) ICH8ME/ICH9M-eSATA RAID Controller" if in the BIOS is set to the Dell Recovery DVD (RDVD) and select the Create RAID driver from the list of items. You will need Floppy Disk Drive and a diskette for E-Family 1st generation only, the Audio driver must be...
E-Family Re-Image Guide
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... Audio driver must be installed on platforms meeting both of following table lists the various graphics solutions' offerings on Dell's driver & downloads support web site (support.dell.com) under the "Audio" section 2.6.6 Graphics: - Install the following driver provided by Dell. This applies to installing the graphics driver. Intel Turbo Boost driver is required to be installed prior to Intel graphics solution only. E-Family Reimage "How-To" Guide • Microsoft Operating...
... Audio driver must be installed on platforms meeting both of following table lists the various graphics solutions' offerings on Dell's driver & downloads support web site (support.dell.com) under the "Audio" section 2.6.6 Graphics: - Install the following driver provided by Dell. This applies to installing the graphics driver. Intel Turbo Boost driver is required to be installed prior to Intel graphics solution only. E-Family Reimage "How-To" Guide • Microsoft Operating...
E-Family Re-Image Guide
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... the security functions offered on Dell's driver & downloads support web site (support.dell.com) under the "Network" section 2.6.9 Control Point Security Device Driver - Broadcom (E5400, E5500 and M6400 / M6500 Products Only) o Microsoft Operating Systems XP 32 & 64-Bit, Vista 32 & 64-Bit, and Win7 32 & 64-Bit either do not provide native support or do not include the driver recommended by Dell. Install the following Dell driver for network connectivity: • Broadcom...
... the security functions offered on Dell's driver & downloads support web site (support.dell.com) under the "Network" section 2.6.9 Control Point Security Device Driver - Broadcom (E5400, E5500 and M6400 / M6500 Products Only) o Microsoft Operating Systems XP 32 & 64-Bit, Vista 32 & 64-Bit, and Win7 32 & 64-Bit either do not provide native support or do not include the driver recommended by Dell. Install the following Dell driver for network connectivity: • Broadcom...
E-Family Re-Image Guide
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... Device Drivers" section posted on Dell's driver & downloads support web site (support.dell.com) Dell Confidential Dell recommends installing the appropriate Dell Touchpad driver for the system - Microsoft XP 32 & 64-Bit, Vista 32 & 64-Bit, and Win7 32 & 64-Bit Operating Systems do not include the Dell Touchpad drivers - The Microsoft native OS mouse driver only provides basic point and click functionality. Dell strongly recommends only installing the appropriate driver for the following user experience...
... Device Drivers" section posted on Dell's driver & downloads support web site (support.dell.com) Dell Confidential Dell recommends installing the appropriate Dell Touchpad driver for the system - Microsoft XP 32 & 64-Bit, Vista 32 & 64-Bit, and Win7 32 & 64-Bit Operating Systems do not include the Dell Touchpad drivers - The Microsoft native OS mouse driver only provides basic point and click functionality. Dell strongly recommends only installing the appropriate driver for the following user experience...
E-Family Re-Image Guide
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... Dell's driver & downloads support web site (support.dell.com) 2.6.18 Modem (Not applicable to Dell Precision M6400/6500) - Intel Active Management Technology (Intel AMT) allows users to easily manage networked computers to date - Microsoft XP 32 & 64-Bit, Vista 32 & 64-Bit, and Win7 32 & 64-Bit Operating Systems do not include the AMT drivers. Install the NEC USB 3.0 driver available on a network o Remotely repair systems even after operating system failures o Protect networks...
... Dell's driver & downloads support web site (support.dell.com) 2.6.18 Modem (Not applicable to Dell Precision M6400/6500) - Intel Active Management Technology (Intel AMT) allows users to easily manage networked computers to date - Microsoft XP 32 & 64-Bit, Vista 32 & 64-Bit, and Win7 32 & 64-Bit Operating Systems do not include the AMT drivers. Install the NEC USB 3.0 driver available on a network o Remotely repair systems even after operating system failures o Protect networks...
E-Family Re-Image Guide
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... hardware, including: o Broadcom Trusted Platform Module o Atmel Trusted Platform Module o STMicroelectronics Trusted Platform Module o Winbond Trusted Platform Module o O2Micro Smart Card Reader o Dell Smart Card Keyboard o UPEK TouchChip Fingerprint Reader o Authentec Fingerprint Reader o Broadcom Unified Security Hub o Vista Storage Driver Update (for the correct operation of them being active at the same time? What is important to install two drivers - For E-Family 2nd generation you need it? Can I use WiMax and WiFi...
... hardware, including: o Broadcom Trusted Platform Module o Atmel Trusted Platform Module o STMicroelectronics Trusted Platform Module o Winbond Trusted Platform Module o O2Micro Smart Card Reader o Dell Smart Card Keyboard o UPEK TouchChip Fingerprint Reader o Authentec Fingerprint Reader o Broadcom Unified Security Hub o Vista Storage Driver Update (for the correct operation of them being active at the same time? What is important to install two drivers - For E-Family 2nd generation you need it? Can I use WiMax and WiFi...
E-Family Re-Image Guide
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... display by v1.0 default). Yes, through BIOS Yes, through on screen display v1.0 Ability to enable/disable Privacy screen v1.2 v1.2 v1.2 v1.0 v1.2.01 Provides system level controls for NTSC, "Color Space" Panel Settings for Performance, v1.4 temperature and sound levels) Digidesign Audio/Video mode v1.3 Inactivate display and system timeouts when v1.0 activating an external display using FnF8. E-Family Reimage "How-To" Guide Appendix - Only power schemes are available in BIOS...
... display by v1.0 default). Yes, through BIOS Yes, through on screen display v1.0 Ability to enable/disable Privacy screen v1.2 v1.2 v1.2 v1.0 v1.2.01 Provides system level controls for NTSC, "Color Space" Panel Settings for Performance, v1.4 temperature and sound levels) Digidesign Audio/Video mode v1.3 Inactivate display and system timeouts when v1.0 activating an external display using FnF8. E-Family Reimage "How-To" Guide Appendix - Only power schemes are available in BIOS...
Setup and Quick Reference Guide
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...27 Power Problems 27 Memory Problems 29 Lockups and Software Problems 29 Dell Technical Update Service 31 Dell Support Utility 31 Dell Diagnostics 31 5 Reinstalling Software 33 Drivers 33 Identifying Drivers 33 Reinstalling Drivers and Utilities 34 Restoring Your Operating System 36 Using Microsoft® Windows® System Restore . . . 36 Using Dell Factory Image Restore 38 Using the Dell™ Operating System Media. . . . . . 39 6 Finding Information 41 7 Getting Help 43 Obtaining Assistance 43 Technical Support and Customer Service 44 DellConnect 44 Online Services 44...
...27 Power Problems 27 Memory Problems 29 Lockups and Software Problems 29 Dell Technical Update Service 31 Dell Support Utility 31 Dell Diagnostics 31 5 Reinstalling Software 33 Drivers 33 Identifying Drivers 33 Reinstalling Drivers and Utilities 34 Restoring Your Operating System 36 Using Microsoft® Windows® System Restore . . . 36 Using Dell Factory Image Restore 38 Using the Dell™ Operating System Media. . . . . . 39 6 Finding Information 41 7 Getting Help 43 Obtaining Assistance 43 Technical Support and Customer Service 44 DellConnect 44 Online Services 44...
Setup and Quick Reference Guide
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...-45 port two 4-pin USB 2.0-compliant connectors, one 4-pin USB 2.0-compliant PowerShare connector, one eSATA/USB 2.0-compliant connector 8-in-1 memory card reader supporting: SD, SDIO, MMC, XD, MS, MS-Pro, Mini-MMC, MMC+, Hi-density SD, Hi-capacity SD card types Supports Type I/II cards 15-hole connector powered 6-pin 144-pin docking connector 10/100/1000 Ethernet LAN internal WLAN, WWAN, and WPAN (UWB and Bluetooth) wireless support if optional cards...
...-45 port two 4-pin USB 2.0-compliant connectors, one 4-pin USB 2.0-compliant PowerShare connector, one eSATA/USB 2.0-compliant connector 8-in-1 memory card reader supporting: SD, SDIO, MMC, XD, MS, MS-Pro, Mini-MMC, MMC+, Hi-density SD, Hi-capacity SD card types Supports Type I/II cards 15-hole connector powered 6-pin 144-pin docking connector 10/100/1000 Ethernet LAN internal WLAN, WWAN, and WPAN (UWB and Bluetooth) wireless support if optional cards...
Setup and Quick Reference Guide
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... standby mode. I F T H E P O W E R L I G H T I S B L I N K I N T E R F E R E N C E - ELIMINATE I N G A M B E R - There is a power problem, a device may be malfunctioning or incorrectly installed. • Remove and then reinstall all memory modules. • Remove and then reinstall any power strips being used are plugged into an electrical outlet and are turned on. • Ensure that the electrical outlet is connected and powered on, see your Service Manual on support.dell.com. • Bypass power strips, power extension cables, and other power protection devices...
... standby mode. I F T H E P O W E R L I G H T I S B L I N K I N T E R F E R E N C E - ELIMINATE I N G A M B E R - There is a power problem, a device may be malfunctioning or incorrectly installed. • Remove and then reinstall all memory modules. • Remove and then reinstall any power strips being used are plugged into an electrical outlet and are turned on. • Ensure that the electrical outlet is connected and powered on, see your Service Manual on support.dell.com. • Bypass power strips, power extension cables, and other power protection devices...
Setup and Quick Reference Guide
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Windows Vista: 1 Click the Windows Vista Start button™ , and right-click Computer. 2 Click Properties→ Device Manager. Reinstalling Software 33 Reinstalling Software Drivers Identifying Drivers If you experience a problem with a [!]) on page 34). NOTE: The User Account Control window may need to reinstall the driver or install a new driver (see if any device has an exclamation point (a yellow circle with any device, identify whether the driver is next to the device name, you are an...
Windows Vista: 1 Click the Windows Vista Start button™ , and right-click Computer. 2 Click Properties→ Device Manager. Reinstalling Software 33 Reinstalling Software Drivers Identifying Drivers If you experience a problem with a [!]) on page 34). NOTE: The User Account Control window may need to reinstall the driver or install a new driver (see if any device has an exclamation point (a yellow circle with any device, identify whether the driver is next to the device name, you are an...
Setup and Quick Reference Guide
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... problem, then use the Drivers and Utilities media, go to a Previous Device Driver Version Windows XP: 1 Click Start→ My Computer→ Properties→ Hardware→ Device Manager. 2 Right-click the device for Dell™ computers. NOTE: The User Account Control window may appear. If this is your first time to use System Restore (see "Restoring Your Operating System" on page 36) to enter the Device Manager. 3 Right-click the device for which the new driver was installed...
... problem, then use the Drivers and Utilities media, go to a Previous Device Driver Version Windows XP: 1 Click Start→ My Computer→ Properties→ Hardware→ Device Manager. 2 Right-click the device for Dell™ computers. NOTE: The User Account Control window may appear. If this is your first time to use System Restore (see "Restoring Your Operating System" on page 36) to enter the Device Manager. 3 Right-click the device for which the new driver was installed...
Setup and Quick Reference Guide
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...; Update Driver→ Browse my computer for driver software. 6 Click Browse and browse to the location to restore your computer. Use the disc only if System Restore did not resolve your operating system problem. • If you received a Dell Operating System media with your computer, you can restore your operating system in the following ways: • Microsoft Windows System Restore returns your computer to the hardware, software, or other system settings...
...; Update Driver→ Browse my computer for driver software. 6 Click Browse and browse to the location to restore your computer. Use the disc only if System Restore did not resolve your operating system problem. • If you received a Dell Operating System media with your computer, you can restore your operating system in the following ways: • Microsoft Windows System Restore returns your computer to the hardware, software, or other system settings...
Setup and Quick Reference Guide
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.... Use the Dell Drivers and Utilities media to load any key to complete. On the next start-up, the computer boots according to complete the installation. 40 Reinstalling Software NOTE: The Dell Drivers and Utilities media contains drivers that were installed during the assembly of the computer. then, shut down your computer, or whether you need the Dell™ Operating System media and the Dell Drivers and Utilities media. Depending on the screen to the devices...
.... Use the Dell Drivers and Utilities media to load any key to complete. On the next start-up, the computer boots according to complete the installation. 40 Reinstalling Software NOTE: The Dell Drivers and Utilities media contains drivers that were installed during the assembly of the computer. then, shut down your computer, or whether you need the Dell™ Operating System media and the Dell Drivers and Utilities media. Depending on the screen to the devices...
Setup and Quick Reference Guide
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.... • Use the Service Tag to identify your computer when you use support.dell.com or contact support. • Enter the Express Service Code to direct your call when contacting support NOTE: Your Service Tag/Express Service Code is a CD or DVD that may have shipped with your computer. Document/Media/Label Contents Service Tag/Express Service Code The Service Tag/Express Service Code is located on www.dell.com at support.dell.com. Finding...
.... • Use the Service Tag to identify your computer when you use support.dell.com or contact support. • Enter the Express Service Code to direct your call when contacting support NOTE: Your Service Tag/Express Service Code is a CD or DVD that may have shipped with your computer. Document/Media/Label Contents Service Tag/Express Service Code The Service Tag/Express Service Code is located on www.dell.com at support.dell.com. Finding...
Setup and Quick Reference Guide
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S safety information, 41 Service Manual, 42 Service Tag, 41 setup computer, 11 Internet, 14 quick setup, 11 software problems, 30 reinstalling, 33 troubleshooting, 30 updates, 31 specifications AC adapter, 24 all, 19 audio, 22 battery, 24 communications, 21 display, 22 environmental, 25 fingerprint reader, 25 keyboard, 24 memory, 20 PC Card, 20 physical, 25 ports and connectors, 21 processor, 19 smart card, 20 system information, 19 touch pad, 24 video, 22 support, 43 contacting Dell, 49 DellConnect, 44...
S safety information, 41 Service Manual, 42 Service Tag, 41 setup computer, 11 Internet, 14 quick setup, 11 software problems, 30 reinstalling, 33 troubleshooting, 30 updates, 31 specifications AC adapter, 24 all, 19 audio, 22 battery, 24 communications, 21 display, 22 environmental, 25 fingerprint reader, 25 keyboard, 24 memory, 20 PC Card, 20 physical, 25 ports and connectors, 21 processor, 19 smart card, 20 system information, 19 touch pad, 24 video, 22 support, 43 contacting Dell, 49 DellConnect, 44...
