Setup and Quick Reference Guide
Page 42
...so they may help support personnel to diagnose and fix the problem(s). • If an error message occurs in this section, follow the instructions on the screen. This message may not apply if you set your Dell computer to the Windows Classic view. Troubleshooting Tips Follow these ...tips when troubleshooting your computer: • If you added or removed a part before the problem started, review the installation procedures ...
...so they may help support personnel to diagnose and fix the problem(s). • If an error message occurs in this section, follow the instructions on the screen. This message may not apply if you set your Dell computer to the Windows Classic view. Troubleshooting Tips Follow these ...tips when troubleshooting your computer: • If you added or removed a part before the problem started, review the installation procedures ...
Setup and Quick Reference Guide
Page 55
.... NOTE: Depending upon your configuration, you want to select Dell Factory Tools, then Dell Factory Image Restore. The Dell Factory Image Restore welcome screen appears. 6 Click Next. The restore process begins and may... need to proceed with a newly installed driver, first try using Windows Device Driver Rollback. Using the Operating System Media Before you Begin If you are considering reinstalling the Windows operating system to correct a problem...
.... NOTE: Depending upon your configuration, you want to select Dell Factory Tools, then Dell Factory Image Restore. The Dell Factory Image Restore welcome screen appears. 6 Click Next. The restore process begins and may... need to proceed with a newly installed driver, first try using Windows Device Driver Rollback. Using the Operating System Media Before you Begin If you are considering reinstalling the Windows operating system to correct a problem...
Service Manual
Page 84
...system setup and is displayed in hardware with your computer does not display a screen image, contact Dell Support. 1. Click the Windows Vista start the search. 3. NOTE: The Dell Diagnostics only operate on your computer. See the documentation that shipped with an... removing or reseating it . Type hardware troubleshooter in Option ROM initialization. l If the problem persists, contact contact Dell Support. A possible modem failure has occurred. Dell Diagnostics CAUTION: Before you have added any of your computer's configuration information, and ensure ...
...system setup and is displayed in hardware with your computer does not display a screen image, contact Dell Support. 1. Click the Windows Vista start the search. 3. NOTE: The Dell Diagnostics only operate on your computer. See the documentation that shipped with an... removing or reseating it . Type hardware troubleshooter in Option ROM initialization. l If the problem persists, contact contact Dell Support. A possible modem failure has occurred. Dell Diagnostics CAUTION: Before you have added any of your computer's configuration information, and ensure ...
Service Manual
Page 85
... to open the Boot Device Menu. Restart your computer or at support.dell.com. 1. NOTE: Keyboard failure may result when a key is active. or down any error codes and problem descriptions exactly as they appear and follow the instructions on the screen. 6. Upon restart, the computer boots according to the boot sequence specified...
... to open the Boot Device Menu. Restart your computer or at support.dell.com. 1. NOTE: Keyboard failure may result when a key is active. or down any error codes and problem descriptions exactly as they appear and follow the instructions on the screen. 6. Upon restart, the computer boots according to the boot sequence specified...
Service Manual
Page 86
... the test and any error conditions encountered. NOTE: Write down the error code and problem description exactly as they appear and follow the instructions on the screen. After all devices from the optical drive. Dell Diagnostics Main Menu After the Dell Diagnostics loads, the following menu appears: Option Express Test Function Performs a quick test...
... the test and any error conditions encountered. NOTE: Write down the error code and problem description exactly as they appear and follow the instructions on the screen. After all devices from the optical drive. Dell Diagnostics Main Menu After the Dell Diagnostics loads, the following menu appears: Option Express Test Function Performs a quick test...
Service Manual
Page 87
... the device is missing an essential file. Drive Problems CAUTION: Before you begin any of the procedures .... Contact Dell Support. This message may not apply if...Dell computer to remove. 3. The program that you want to remove. 3. See the program documentation for installation instructions. drive letter :\ is correctly installed. In some programs and try again. Solving Problems...fix the problem(s). Close some cases, you added or removed a part before the problem started,...equivalent type recommended by the manufacturer. Battery Problems CAUTION: There is a danger of the...
... the device is missing an essential file. Drive Problems CAUTION: Before you begin any of the procedures .... Contact Dell Support. This message may not apply if...Dell computer to remove. 3. The program that you want to remove. 3. See the program documentation for installation instructions. drive letter :\ is correctly installed. In some programs and try again. Solving Problems...fix the problem(s). Close some cases, you added or removed a part before the problem started,...equivalent type recommended by the manufacturer. Battery Problems CAUTION: There is a danger of the...
Service Manual
Page 88
...volume is turned up . For information about setting power options, see the Dell™ Technology Guide on your computer or at support.dell.com. You can sometimes prevent Windows from recognizing the drive. Hard drive problems Windows XP: l Click Start and click My Computer. Test the drive... l Insert another disc to check for information on your computer or at support.dell.com. l Ensure that the original drive is not listed, perform a full scan with your screen. See Hardware Troubleshooter...
...volume is turned up . For information about setting power options, see the Dell™ Technology Guide on your computer or at support.dell.com. You can sometimes prevent Windows from recognizing the drive. Hard drive problems Windows XP: l Click Start and click My Computer. Test the drive... l Insert another disc to check for information on your computer or at support.dell.com. l Ensure that the original drive is not listed, perform a full scan with your screen. See Hardware Troubleshooter...
Service Manual
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...C:. 3. Windows Vista: 1. Contact Dell Support. Lockups and Software Problems CAUTION: Before you begin any of .... Click Start ® Control Panel® Hardware and Sound. 2. See Power Problems. Ensure that the IEEE 1394 device is properly inserted into the device and into.... If your computer or at support.dell.com. If you have problems with a Dell IEEE 1394 device - If you have problems with an IEEE 1394 device not provided...Scan for the IEEE 1394 device is recognized by Dell - IEEE 1394 Device Problems CAUTION: Before you are an administrator on the ...
...C:. 3. Windows Vista: 1. Contact Dell Support. Lockups and Software Problems CAUTION: Before you begin any of .... Click Start ® Control Panel® Hardware and Sound. 2. See Power Problems. Ensure that the IEEE 1394 device is properly inserted into the device and into.... If your computer or at support.dell.com. If you have problems with a Dell IEEE 1394 device - If you have problems with an IEEE 1394 device not provided...Scan for the IEEE 1394 device is recognized by Dell - IEEE 1394 Device Problems CAUTION: Before you are an administrator on the ...
Service Manual
Page 90
...and then reinstall the program. Click Start® All Programs® Accessories® Program Compatibility Wizard® Next. 2. A solid blue screen appears Turn the computer off - If you are unable to get a response by pressing a key on your keyboard or moving your ...on a floppy disk, CD, or DVD. Press simultaneously to run the software. A program is no longer responding. 4. Other software problems Check the software documentation or contact the software manufacturer for information. See the software documentation for troubleshooting information - l If necessary, uninstall...
...and then reinstall the program. Click Start® All Programs® Accessories® Program Compatibility Wizard® Next. 2. A solid blue screen appears Turn the computer off - If you are unable to get a response by pressing a key on your keyboard or moving your ...on a floppy disk, CD, or DVD. Press simultaneously to run the software. A program is no longer responding. 4. Other software problems Check the software documentation or contact the software manufacturer for information. See the software documentation for troubleshooting information - l If necessary, uninstall...
Service Manual
Page 91
...many devices connected to the same power strip l Multiple power strips connected to ensure that the sound is successfully communicating with your screen. l Reseat the power cable in this section, follow the safety instructions that the electrical outlet is not receiving power. See ...or is working by testing it with the memory. l Reseat the memory modules (see Dell Diagnostics). l Run the Dell Diagnostics (see Memory) to the same electrical outlet Sound and Speaker Problems CAUTION: Before you begin any of interference are turned on the back of your computer...
...many devices connected to the same power strip l Multiple power strips connected to ensure that the sound is successfully communicating with your screen. l Reseat the power cable in this section, follow the safety instructions that the electrical outlet is not receiving power. See ...or is working by testing it with the memory. l Reseat the memory modules (see Dell Diagnostics). l Run the Dell Diagnostics (see Memory) to the same electrical outlet Sound and Speaker Problems CAUTION: Before you begin any of interference are turned on the back of your computer...
Service Manual
Page 92
... lower-right corner of your computer and connect an external monitor to support.dell.com. Video and Display Problems CAUTION: Before you receive notifications. Windows Vista: 1. Dell Technical Update Service The Dell Technical Update service provides proactive e-mail notification of the procedures in a safe... monitor works, the computer display or video controller may be customized for Color quality and Screen resolution. The service is required for your computer at support.dell.com. To enroll for your computer. Use this section, follow the safety instructions that the...
... lower-right corner of your computer and connect an external monitor to support.dell.com. Video and Display Problems CAUTION: Before you receive notifications. Windows Vista: 1. Dell Technical Update Service The Dell Technical Update service provides proactive e-mail notification of the procedures in a safe... monitor works, the computer display or video controller may be customized for Color quality and Screen resolution. The service is required for your computer at support.dell.com. To enroll for your computer. Use this section, follow the safety instructions that the...