Owner's Manual
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Dell™ Dimension™ 9100 Service Tag CD or DVD eject button CD or DVD activity light FlexBays (2) for optional floppy drive or optional Media Card Reader microphone connector headphone connector diagnostic lights hard-drive activity light power button USB 2.0 connectors (2) cover latch release power connector sound-card connectors (5) network adapter USB 2.0 connectors (5) card slots for PCI Express x1 (1), PCI Express x16 (1), PCI Express x4 (1), PCI (3) Model DCTA www.dell.com | support.dell.com
Dell™ Dimension™ 9100 Service Tag CD or DVD eject button CD or DVD activity light FlexBays (2) for optional floppy drive or optional Media Card Reader microphone connector headphone connector diagnostic lights hard-drive activity light power button USB 2.0 connectors (2) cover latch release power connector sound-card connectors (5) network adapter USB 2.0 connectors (5) card slots for PCI Express x1 (1), PCI Express x16 (1), PCI Express x4 (1), PCI (3) Model DCTA www.dell.com | support.dell.com
Owner's Manual
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... Monitor Problems 42 If the screen is blank 42 If the screen is difficult to read 43 3 Troubleshooting Tools Diagnostic Lights 45 Dell Diagnostics 48 Dell Diagnostics Main Menu 48 Drivers 49 What Is a Driver 49 Identifying Drivers 50 Reinstalling Drivers 50 Resolving Software and Hardware... Incompatibilities 51 Restoring Your Operating System 51 Using Microsoft Windows XP System Restore 52 Using Dell PC Restore by Symantec 53 4 Removing and Installing Parts Before You Begin 55 Recommended Tools 55 Turn Off Your Computer 55...
... Monitor Problems 42 If the screen is blank 42 If the screen is difficult to read 43 3 Troubleshooting Tools Diagnostic Lights 45 Dell Diagnostics 48 Dell Diagnostics Main Menu 48 Drivers 49 What Is a Driver 49 Identifying Drivers 50 Reinstalling Drivers 50 Resolving Software and Hardware... Incompatibilities 51 Restoring Your Operating System 51 Using Microsoft Windows XP System Restore 52 Using Dell PC Restore by Symantec 53 4 Removing and Installing Parts Before You Begin 55 Recommended Tools 55 Turn Off Your Computer 55...
Owner's Manual
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...working mouse to verify that your network settings are correct and that the network is functioning. If the link integrity light is off , reconnect the mouse cable as shown on the on the setup diagram for your network to the ... THE COMPUTER AND LOG ON TO THE NETWORK AGAIN C H E C K Y O U R N E T W O R K S E T T I N G S - Network Problems CAUTION: Before you begin any of network lights, see "Controls and Lights" on page 106. www.dell.com | support.dell.com RESTART THE COMPUTER - 1 Simultaneously press to display the Start menu. 2 Type u, press the keyboard arrow keys to highlight Shut down...
...working mouse to verify that your network settings are correct and that the network is functioning. If the link integrity light is off , reconnect the mouse cable as shown on the on the setup diagram for your network to the ... THE COMPUTER AND LOG ON TO THE NETWORK AGAIN C H E C K Y O U R N E T W O R K S E T T I N G S - Network Problems CAUTION: Before you begin any of network lights, see "Controls and Lights" on page 106. www.dell.com | support.dell.com RESTART THE COMPUTER - 1 Simultaneously press to display the Start menu. 2 Type u, press the keyboard arrow keys to highlight Shut down...
Owner's Manual
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R U N T H E H A R D W A R E TR O U B L E S H O O T E R - Ensure that the volume is turned up and that the sound is lit or blinking, the monitor has power. If the power light is not muted. E L I M I N A T E P O S S I B L E I N D O W S V O L U M E C O N T R O L - See page 52. A D J U S T T H E W I N T E R F E R E N C E - No sound from headphones C H E C K T H E H E A D P H O N E C A B L E C O N...the mouse. 42 Solving Problems www.dell.com | support.dell.com TE S T T H E E L E C T R I O N - See page 51. If the power light is securely inserted into the headphone ...
R U N T H E H A R D W A R E TR O U B L E S H O O T E R - Ensure that the volume is turned up and that the sound is lit or blinking, the monitor has power. If the power light is not muted. E L I M I N A T E P O S S I B L E I N D O W S V O L U M E C O N T R O L - See page 52. A D J U S T T H E W I N T E R F E R E N C E - No sound from headphones C H E C K T H E H E A D P H O N E C A B L E C O N...the mouse. 42 Solving Problems www.dell.com | support.dell.com TE S T T H E E L E C T R I O N - See page 51. If the power light is securely inserted into the headphone ...
Owner's Manual
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... nearby devices to appear "shaky." TE S T T H E E L E C T R I G H T S - See page 45. If the screen is working by testing it with another device, such as a lamp. Fans, fluorescent lights, halogen lamps, and other electrical devices can cause the screen image to check for Screen resolution and Color quality. Solving Problems 43 If your speaker...
... nearby devices to appear "shaky." TE S T T H E E L E C T R I G H T S - See page 45. If the screen is working by testing it with another device, such as a lamp. Fans, fluorescent lights, halogen lamps, and other electrical devices can cause the screen image to check for Screen resolution and Color quality. Solving Problems 43 If your speaker...
Owner's Manual
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...your computer has four lights labeled "1," "2," "3," and "4" on page 39. If the problem persists, contact Dell (see "Power has occurred. Memory modules are detected, but a memory failure has occurred. • If you have identified a faulty module or reinstalled all four lights display solid green. ...your computer (see page 66). • If the problem persists, contact Dell (see page 57). If the computer malfunctions, the color and sequence of the same type into a working memory of the lights identify the problem. Also see page 119). Problems" on the front panel...
...your computer has four lights labeled "1," "2," "3," and "4" on page 39. If the problem persists, contact Dell (see "Power has occurred. Memory modules are detected, but a memory failure has occurred. • If you have identified a faulty module or reinstalled all four lights display solid green. ...your computer (see page 66). • If the problem persists, contact Dell (see page 57). If the computer malfunctions, the color and sequence of the same type into a working memory of the lights identify the problem. Also see page 119). Problems" on the front panel...
Owner's Manual
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... and restart the computer. No memory modules are compatible with your computer (see page 66). • If the problem persists, contact Dell (see page 119). • Ensure that no special memory module/memory connector placement requirements exist (see page 64). • Verify ...you know works and restart the computer. • If the problem persists, contact Dell (see page 119). A possible floppy drive or hard drive failure has occurred. www.dell.com | support.dell.com Light Pattern Problem Description A possible graphics card failure has occurred. Continue until you have...
... and restart the computer. No memory modules are compatible with your computer (see page 66). • If the problem persists, contact Dell (see page 119). • Ensure that no special memory module/memory connector placement requirements exist (see page 64). • Verify ...you know works and restart the computer. • If the problem persists, contact Dell (see page 119). A possible floppy drive or hard drive failure has occurred. www.dell.com | support.dell.com Light Pattern Problem Description A possible graphics card failure has occurred. Continue until you have...
Owner's Manual
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..., and DVD drive (see page 63). • If there is an error message on your computer. • If the problem persists, contact Dell (see page 119). check system setup (see page 107) to boot from the computer for resource conflicts (see page 51). 4 If the problem... persists, contact Dell (see page 119). None. Light Pattern Problem Description Suggested Resolution A possible expansion card failure has occurred. 1 Determine if a conflict exists by removing a card (not a ...
..., and DVD drive (see page 63). • If there is an error message on your computer. • If the problem persists, contact Dell (see page 119). check system setup (see page 107) to boot from the computer for resource conflicts (see page 51). 4 If the problem... persists, contact Dell (see page 119). None. Light Pattern Problem Description Suggested Resolution A possible expansion card failure has occurred. 1 Determine if a conflict exists by removing a card (not a ...
Owner's Manual
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Press to remove the cover. For information on using the Media Card Reader, see "Using a Media Card Reader (Optional)" on page 60. Removing and Installing Parts 57 Can contain an optional floppy drive or optional Media Card Reader. Front View of the Computer 1 13 2 12 3 11 10 9 8 4 7 5 6 1 cover latch release 2 CD or DVD activity light 3 CD or DVD eject button 4 FlexBay drives (2) Use this latch to eject a disc from the CD or DVD drive. See "Removing the Computer Cover" on page 20. The drive light is on when the computer reads data from the CD or DVD drive.
Press to remove the cover. For information on using the Media Card Reader, see "Using a Media Card Reader (Optional)" on page 60. Removing and Installing Parts 57 Can contain an optional floppy drive or optional Media Card Reader. Front View of the Computer 1 13 2 12 3 11 10 9 8 4 7 5 6 1 cover latch release 2 CD or DVD activity light 3 CD or DVD eject button 4 FlexBay drives (2) Use this latch to eject a disc from the CD or DVD drive. See "Removing the Computer Cover" on page 20. The drive light is on when the computer reads data from the CD or DVD drive.
Owner's Manual
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...Use the front USB connectors for devices that you access the Dell Support website or call technical support. 58 Removing and Installing Parts Instead, perform an operating system shutdown. Use the lights to identify your computer when you connect occasionally, such as...ensure that you troubleshoot a computer problem based on page 45. www.dell.com | support.dell.com 5 IEEE 1394 connector (optional) 6 vents 7 USB 2.0 connectors (2) 8 power button 9 hard-drive activity light 10 diagnostic lights (4) 11 headphone connector 12 microphone connector 13 Service Tag Use the ...
...Use the front USB connectors for devices that you access the Dell Support website or call technical support. 58 Removing and Installing Parts Instead, perform an operating system shutdown. Use the lights to identify your computer when you connect occasionally, such as...ensure that you troubleshoot a computer problem based on page 45. www.dell.com | support.dell.com 5 IEEE 1394 connector (optional) 6 vents 7 USB 2.0 connectors (2) 8 power button 9 hard-drive activity light 10 diagnostic lights (4) 11 headphone connector 12 microphone connector 13 Service Tag Use the ...
Owner's Manual
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...Heat dissipation 1280 BTU/hr Voltage (See the safety instructions 90 to 135 V and 180 to the network. amber light - green green light - A good connection exists between a 100-Mbps network and the computer. A good connection exists between a 10-Mbps...lights Standby power light push button green light - four lights on the front panel (see "Power Problems" on page 39). www.dell.com | support.dell.com Controls and Lights Power control Power light Hard-drive access light Link integrity light (on integrated network adapter) Activity light (on the network. orange light - yellow light...
...Heat dissipation 1280 BTU/hr Voltage (See the safety instructions 90 to 135 V and 180 to the network. amber light - green green light - A good connection exists between a 100-Mbps network and the computer. A good connection exists between a 10-Mbps...lights Standby power light push button green light - four lights on the front panel (see "Power Problems" on page 39). www.dell.com | support.dell.com Controls and Lights Power control Power light Hard-drive access light Link integrity light (on integrated network adapter) Activity light (on the network. orange light - yellow light...
Owner's Manual
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NOTICE: Do not wipe the display screen with a solution of three parts water and one part dishwashing detergent. www.dell.com | support.dell.com Cleaning Your Computer CAUTION: Before you clean your mouse counterclockwise, and then remove the ball. 2 Wipe the ball with a clean, ...turn the retainer ring clockwise until it clicks into the ball cage to dislodge dust and lint. 4 If the rollers inside your monitor screen, lightly dampen a soft, clean cloth with a swab. Ensure that accumulate during normal operation. 116 Appendix Clean your computer and from the electrical outlet....
NOTICE: Do not wipe the display screen with a solution of three parts water and one part dishwashing detergent. www.dell.com | support.dell.com Cleaning Your Computer CAUTION: Before you clean your mouse counterclockwise, and then remove the ball. 2 Wipe the ball with a clean, ...turn the retainer ring clockwise until it clicks into the ball cage to dislodge dust and lint. 4 If the rollers inside your monitor screen, lightly dampen a soft, clean cloth with a swab. Ensure that accumulate during normal operation. 116 Appendix Clean your computer and from the electrical outlet....
Owner's Manual
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..., 113 C cards installing PCI Express, 74 PCI Express, 73 removing PCI, 72 removing PCI Express, 79 slots, 60 CD/DVD drive activity light, 57 eject button, 57 problems, 30 CD-RW drive problems, 31 CDs copying, 18 playing, 16 Check Disk, 31 CMOS settings clearing, ... sound, 59 surround, 59 USB, 58, 60 copying CDs and DVDs, 18 cover replacing, 102 D Dell Dell Diagnostics, 48 support policy, 117 support site, 11 Dell Premier Support website, 9, 11 diagnostic lights, 45 diagnostics Dell, 48 lights, 45, 58 documentation online, 11 Product Information Guide, 9 Setup Diagram, 9 drive panel, 58, 82...
..., 113 C cards installing PCI Express, 74 PCI Express, 73 removing PCI, 72 removing PCI Express, 79 slots, 60 CD/DVD drive activity light, 57 eject button, 57 problems, 30 CD-RW drive problems, 31 CDs copying, 18 playing, 16 Check Disk, 31 CMOS settings clearing, ... sound, 59 surround, 59 USB, 58, 60 copying CDs and DVDs, 18 cover replacing, 102 D Dell Dell Diagnostics, 48 support policy, 117 support site, 11 Dell Premier Support website, 9, 11 diagnostic lights, 45 diagnostics Dell, 48 lights, 45, 58 documentation online, 11 Product Information Guide, 9 Setup Diagram, 9 drive panel, 58, 82...
Owner's Manual
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..., 33 F Files and Settings Transfer Wizard, 28 Finding Information, 9 Flex Bay drive Media Card Reader, 57 H hard drive activity light, 58 problems, 31 hardware Dell Diagnostics, 48 Hardware Troubleshooter, 51 headphone connector, 58 Help and Support Center, 12 hibernate mode, 25, 27 Hyper-Threading, 28 I...14 connection, setting up, 15 problems, 31 K keyboard problems, 34 L labels Microsoft Windows, 10 Service Tag, 10, 58 latch release cover, 57 lights diagnostic, 45, 58 front of computer, 45 hard drive activity, 58 M Media Card Reader installing, 93, 95 problems, 34 removing, 93 using, 20...
..., 33 F Files and Settings Transfer Wizard, 28 Finding Information, 9 Flex Bay drive Media Card Reader, 57 H hard drive activity light, 58 problems, 31 hardware Dell Diagnostics, 48 Hardware Troubleshooter, 51 headphone connector, 58 Help and Support Center, 12 hibernate mode, 25, 27 Hyper-Threading, 28 I...14 connection, setting up, 15 problems, 31 K keyboard problems, 34 L labels Microsoft Windows, 10 Service Tag, 10, 58 latch release cover, 57 lights diagnostic, 45, 58 front of computer, 45 hard drive activity, 58 M Media Card Reader installing, 93, 95 problems, 34 removing, 93 using, 20...
Owner's Manual
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...25, 27 managing, 25 options, 26 options, advanced, 27 options, hibernate, 27 options, schemes, 26 power (continued) problems, 39 standby mode, 25 power light conditions, 39 Power Options Properties, 26 printer cable, 13 connecting, 13 problems, 40 setting up, 13 USB, 14 problems battery, 29 blue screen, 36 CD... drive, 30 CD-RW drive, 31 computer crashes, 35-36 computer stops responding, 35 Dell Diagnostics, 48 diagnostic lights, 45 drives, 30 DVD drive, 30 e-mail, 31 error messages, 33 general, 35 hard drive, 31 Internet, 31 keyboard, 34 Media Card...
...25, 27 managing, 25 options, 26 options, advanced, 27 options, hibernate, 27 options, schemes, 26 power (continued) problems, 39 standby mode, 25 power light conditions, 39 Power Options Properties, 26 printer cable, 13 connecting, 13 problems, 40 setting up, 13 USB, 14 problems battery, 29 blue screen, 36 CD... drive, 30 CD-RW drive, 31 computer crashes, 35-36 computer stops responding, 35 Dell Diagnostics, 48 diagnostic lights, 45 drives, 30 DVD drive, 30 e-mail, 31 error messages, 33 general, 35 hard drive, 31 Internet, 31 keyboard, 34 Media Card...
Owner's Manual
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...41 volume, 41 sound connectors, 59 speaker problems, 41 volume, 41 specifications audio, 103 computer information, 103 connectors, 105 controls and lights, 106 drives, 105 environmental, 107 expansion bus, 104 memory, 103 physical, 106 power, 106 processor, 103 technical, 103 video, 103... about, 107 entering, 108 options, 110 screens, 108 T technical support policy, 117 transferring information to a new computer, 28 troubleshooting Dell Diagnostics, 48 diagnostic lights, 45 Hardware Troubleshooter, 51 Help and Support Center, 12 restore to previous state, 51-52 tips, 29 TV connect to computer, ...
...41 volume, 41 sound connectors, 59 speaker problems, 41 volume, 41 specifications audio, 103 computer information, 103 connectors, 105 controls and lights, 106 drives, 105 environmental, 107 expansion bus, 104 memory, 103 physical, 106 power, 106 processor, 103 technical, 103 video, 103... about, 107 entering, 108 options, 110 screens, 108 T technical support policy, 117 transferring information to a new computer, 28 troubleshooting Dell Diagnostics, 48 diagnostic lights, 45 Hardware Troubleshooter, 51 Help and Support Center, 12 restore to previous state, 51-52 tips, 29 TV connect to computer, ...