User Guide
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...A program crashes repeatedly 25 A program is designed for an earlier Windows operating system. . . . . 25 A solid blue screen appears 25 Other software problems 26 Memory Problems 26 Mouse Problems 27 Network Problems 28 Power Problems 28 Printer Problems 29 Scanner Problems 30 Sound and Speaker Problems 31 No sound from...and Monitor Problems 33 If the screen is blank 33 If the screen is difficult to read 33 3 Advanced Troubleshooting Diagnostic Lights 35 Dell Diagnostics 38 Starting the Dell Diagnostics 38 Drivers 40 Identifying Drivers 40 Reinstalling Drivers 41 4 Contents
...A program crashes repeatedly 25 A program is designed for an earlier Windows operating system. . . . . 25 A solid blue screen appears 25 Other software problems 26 Memory Problems 26 Mouse Problems 27 Network Problems 28 Power Problems 28 Printer Problems 29 Scanner Problems 30 Sound and Speaker Problems 31 No sound from...and Monitor Problems 33 If the screen is blank 33 If the screen is difficult to read 33 3 Advanced Troubleshooting Diagnostic Lights 35 Dell Diagnostics 38 Starting the Dell Diagnostics 38 Drivers 40 Identifying Drivers 40 Reinstalling Drivers 41 4 Contents
User Guide
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... Adding a Second CD or DVD Drive 59 Adding Memory 64 Installing Memory 64 Removing Memory 66 Replacing the Battery 66 Replacing the Computer Cover 68 5 Appendix Specifications 69 Standard Settings 72 Viewing Settings 73 System Setup Program Screens 74 Boot Sequence 74 Clearing Forgotten Passwords 75 Dell Technical Support Policy (U.S. Restoring Your Operating System...
... Adding a Second CD or DVD Drive 59 Adding Memory 64 Installing Memory 64 Removing Memory 66 Replacing the Battery 66 Replacing the Computer Cover 68 5 Appendix Specifications 69 Standard Settings 72 Viewing Settings 73 System Setup Program Screens 74 Boot Sequence 74 Clearing Forgotten Passwords 75 Dell Technical Support Policy (U.S. Restoring Your Operating System...
User Guide
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... computer • Answers to use Windows XP • Documentation for my computer • Documentation for devices (such as memory, the hard drive, and the operating system • Customer Care - Upgrade information for my computer Dell Support Website - Troubleshooting hints and tips, articles from technicians, and online courses • Community Forum - Drivers, patches...
... computer • Answers to use Windows XP • Documentation for my computer • Documentation for devices (such as memory, the hard drive, and the operating system • Customer Care - Upgrade information for my computer Dell Support Website - Troubleshooting hints and tips, articles from technicians, and online courses • Community Forum - Drivers, patches...
User Guide
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...the Start menu and try again. The computer turns off your computer by performing a Microsoft® Windows® operating system shutdown, as a floppy drive, memory key, or CD-RW drive: 1 Connect the USB device to a USB device such as described in the system setup program. 4 When the boot device...The computer reboots to a USB device, the device must be bootable. NOTE: These steps change the boot sequence for one time only. www.dell.com | support.dell.com Booting to a USB Device NOTE: To boot to the connected USB device. To ensure that your computer through the Start menu (see ...
...the Start menu and try again. The computer turns off your computer by performing a Microsoft® Windows® operating system shutdown, as a floppy drive, memory key, or CD-RW drive: 1 Connect the USB device to a USB device such as described in the system setup program. 4 When the boot device...The computer reboots to a USB device, the device must be bootable. NOTE: These steps change the boot sequence for one time only. www.dell.com | support.dell.com Booting to a USB Device NOTE: To boot to the connected USB device. To ensure that your computer through the Start menu (see ...
User Guide
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...your computer. THE DEVICE IS NOT READY - IEEE 1394 Device Problems CAUTION: Before you want to use first. IF YOU HAVE PROBLEMS WITH A DELL-PROVIDED IEEE 1394 DEVICE - Solving Problems 23 If so, run the program that you might have to restart your computer to use . Insert ... instructions in the Product Information Guide. OPERATING SYSTEM NOT FOUND - NOT ENOUGH MEMORY OR RESOURCES. CLOSE SOME PROGRAMS AND TRY AGAIN - IF YOU HAVE PROBLEMS WITH AN IEEE 1394 DEVICE NOT PROVIDED BY DELL - Contact Dell (see page 78) or the IEEE 1394 device manufacturer. The floppy drive...
...your computer. THE DEVICE IS NOT READY - IEEE 1394 Device Problems CAUTION: Before you want to use first. IF YOU HAVE PROBLEMS WITH A DELL-PROVIDED IEEE 1394 DEVICE - Solving Problems 23 If so, run the program that you might have to restart your computer to use . Insert ... instructions in the Product Information Guide. OPERATING SYSTEM NOT FOUND - NOT ENOUGH MEMORY OR RESOURCES. CLOSE SOME PROGRAMS AND TRY AGAIN - IF YOU HAVE PROBLEMS WITH AN IEEE 1394 DEVICE NOT PROVIDED BY DELL - Contact Dell (see page 78) or the IEEE 1394 device manufacturer. The floppy drive...
User Guide
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... using to run the software. IF YOU EXPERIENCE OTHER MEMORY PROBLEMS - • Reseat the memory modules to ensure that your computer is successfully communicating with the memory (see page 64). • Ensure that you are following the memory installation guidelines (see page 64). • Run the Dell Diagnostics (see page 38). 26 Solving Problems If...
... using to run the software. IF YOU EXPERIENCE OTHER MEMORY PROBLEMS - • Reseat the memory modules to ensure that your computer is successfully communicating with the memory (see page 64). • Ensure that you are following the memory installation guidelines (see page 64). • Run the Dell Diagnostics (see page 38). 26 Solving Problems If...
User Guide
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... STEADY AMBER - The computer is receiving electrical power, but an internal power problem might be malfunctioning or incorrectly installed. • Remove and then reinstall the memory modules (see page 64). • Remove and then reinstall any of interference are securely connected to the system board (see page 51). NOTE: If you...
... STEADY AMBER - The computer is receiving electrical power, but an internal power problem might be malfunctioning or incorrectly installed. • Remove and then reinstall the memory modules (see page 64). • Remove and then reinstall any of interference are securely connected to the system board (see page 51). NOTE: If you...
User Guide
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...a faulty module or reinstalled all modules without error. • If available, install properly working memory of the same type into your computer (see page 64). • If the problem persists, contact Dell (see page 78). 1 Determine if a conflict exists by removing a card (not the ...on page 44). 4 If the problem persists, contact Dell (see page 64), and then restart the computer. www.dell.com | support.dell.com Light Pattern ABCD ABCD ABCD = yellow = green = off Problem Description Memory modules are detected, but a memory failure has occurred. If the computer starts normally, reinstall ...
...a faulty module or reinstalled all modules without error. • If available, install properly working memory of the same type into your computer (see page 64). • If the problem persists, contact Dell (see page 78). 1 Determine if a conflict exists by removing a card (not the ...on page 44). 4 If the problem persists, contact Dell (see page 64), and then restart the computer. www.dell.com | support.dell.com Light Pattern ABCD ABCD ABCD = yellow = green = off Problem Description Memory modules are detected, but a memory failure has occurred. If the computer starts normally, reinstall ...
User Guide
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...Advanced Troubleshooting 37 ABCD ABCD = yellow = green = off No memory modules are compatible with your computer (see page 70). • If the problem persists, contact Dell (see page 64) exist. • Verify that the memory modules that you are installing are detected. If the computer starts... normally, move the memory module to a different connector and restart the computer. Suggested Resolution ...
...Advanced Troubleshooting 37 ABCD ABCD = yellow = green = off No memory modules are compatible with your computer (see page 70). • If the problem persists, contact Dell (see page 64) exist. • Verify that the memory modules that you are installing are detected. If the computer starts... normally, move the memory module to a different connector and restart the computer. Suggested Resolution ...
User Guide
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.... 2 Under Pick a Category, click Performance and Maintenance. 3 Click System. 4 In the System Properties window, click the Hardware tab. 40 Advanced Troubleshooting Dell ships your computer to you to customize the test by changing the test settings. 4 Close the test screen to return to install drivers if you...only its own set of the screen. You may not display the names of your computer or all devices from the system setup program, memory, and various internal tests, and it displays the information in the device list in the left pane of specialized commands that controls a device...
.... 2 Under Pick a Category, click Performance and Maintenance. 3 Click System. 4 In the System Properties window, click the Hardware tab. 40 Advanced Troubleshooting Dell ships your computer to you to customize the test by changing the test settings. 4 Close the test screen to return to install drivers if you...only its own set of the screen. You may not display the names of your computer or all devices from the system setup program, memory, and various internal tests, and it displays the information in the device list in the left pane of specialized commands that controls a device...
User Guide
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If your computer and attached devices are turned off now. Removing and Installing Parts 51 System Board Components main power connector (J21) power indicator (LED1) memory module connectors (DDR1, DDR2) fan connector (J30) CD drive connector (J20) hard drive connector (J23) microprocessor connector (U16) 12-V power connector (J10) modem telephony connector (...
If your computer and attached devices are turned off now. Removing and Installing Parts 51 System Board Components main power connector (J21) power indicator (LED1) memory module connectors (DDR1, DDR2) fan connector (J30) CD drive connector (J20) hard drive connector (J23) microprocessor connector (U16) 12-V power connector (J10) modem telephony connector (...
User Guide
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... cover. 5 Remove the computer cover (see page 49). 6 Press out the securing clip at each end of memory supported by installing memory modules on page 70. Installing Memory CAUTION: Before you shut down the computer through the Start menu (see page 18). 2 Ensure that your computer ...and attached devices are turned off now. www.dell.com | support.dell.com Adding Memory You can increase your computer memory by your computer, see "Memory" on the system board. CAUTION: To guard against electrical shock, always unplug your computer and attached...
... cover. 5 Remove the computer cover (see page 49). 6 Press out the securing clip at each end of memory supported by installing memory modules on page 70. Installing Memory CAUTION: Before you shut down the computer through the Start menu (see page 18). 2 Ensure that your computer ...and attached devices are turned off now. www.dell.com | support.dell.com Adding Memory You can increase your computer memory by your computer, see "Memory" on the system board. CAUTION: To guard against electrical shock, always unplug your computer and attached...
User Guide
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... securing clips snap into position. Removing and Installing Parts 65 If you apply equal force to electrical outlets, and turn them on the bottom of memory (RAM) listed. 7 Align the notch on . 11 Right-click the My Computer icon and click Properties. 12 Click the General tab. 13 To verify that... the memory is installed correctly, check the amount of the module with the crossbar in the connector. NOTICE: To connect a network cable, first plug the cable into...
... securing clips snap into position. Removing and Installing Parts 65 If you apply equal force to electrical outlets, and turn them on the bottom of memory (RAM) listed. 7 Align the notch on . 11 Right-click the My Computer icon and click Properties. 12 Click the General tab. 13 To verify that... the memory is installed correctly, check the amount of the module with the crossbar in the connector. NOTICE: To connect a network cable, first plug the cable into...
User Guide
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... date information after turning on the computer, replace the battery. If you have to remove it from Dell is incorrectly installed. www.dell.com | support.dell.com Removing Memory CAUTION: Before you begin any telephone or telecommunication lines from the computer. 4 Disconnect your computer and... automatically turn them off . Replace the 3-V CR2032 battery only with the same or equivalent type recommended by the manufacturer. NOTE: Memory purchased from the connector. NOTICE: To disconnect a network cable, first unplug the cable from their electrical outlets, and then press ...
... date information after turning on the computer, replace the battery. If you have to remove it from Dell is incorrectly installed. www.dell.com | support.dell.com Removing Memory CAUTION: Before you begin any telephone or telecommunication lines from the computer. 4 Disconnect your computer and... automatically turn them off . Replace the 3-V CR2032 battery only with the same or equivalent type recommended by the manufacturer. NOTE: Memory purchased from the connector. NOTICE: To disconnect a network cable, first unplug the cable from their electrical outlets, and then press ...
User Guide
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...dell.com | support.dell.com Memory Architecture Memory connectors Memory capacities Minimum memory Maximum memory Memory type Drives Externally accessible Internally accessible Ports and Connectors Externally accessible: Serial Parallel Video Keyboard Mouse USB Network Audio Headphone DDR SDRAM two 128-, 256-, or 512-MB 128 MB shared DDR SDRAM NOTE: Between 32 and 64 MB of system memory... may be allocated to support graphics, depending on system memory size and other factors. 1 GB PC2100 (266-MHz) or PC2700 (333-MHz) ...
...dell.com | support.dell.com Memory Architecture Memory connectors Memory capacities Minimum memory Maximum memory Memory type Drives Externally accessible Internally accessible Ports and Connectors Externally accessible: Serial Parallel Video Keyboard Mouse USB Network Audio Headphone DDR SDRAM two 128-, 256-, or 512-MB 128 MB shared DDR SDRAM NOTE: Between 32 and 64 MB of system memory... may be allocated to support graphics, depending on system memory size and other factors. 1 GB PC2100 (266-MHz) or PC2700 (333-MHz) ...
User Guide
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... bar at the top provides access to be used for the displayed screen. Each device has a number next to a USB device such as a floppy drive, memory key, or CD-RW drive. 1 Turn on (or restart) your computer. 2 When F2 = Setup, F12 = Boot Menu appears in your computer. Security ...18) and try again. Power provides settings for some computer features. - The Boot Device Menu appears, listing all available boot devices. www.dell.com | support.dell.com System Setup Program Screens The system setup screens are grayed out. Then shut down your computer to it. 3 At the bottom of the...
... bar at the top provides access to be used for the displayed screen. Each device has a number next to a USB device such as a floppy drive, memory key, or CD-RW drive. 1 Turn on (or restart) your computer. 2 When F2 = Setup, F12 = Boot Menu appears in your computer. Security ...18) and try again. Power provides settings for some computer features. - The Boot Device Menu appears, listing all available boot devices. www.dell.com | support.dell.com System Setup Program Screens The system setup screens are grayed out. Then shut down your computer to it. 3 At the bottom of the...