User's Guide
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..., remove tray 1 to clear duplex. [23y.xx 113 [x]‑page jam, open tray [x]. [24y.xx]...114 [x]‑page jam, clear manual feeder. [25y.xx 115 Troubleshooting 117 Understanding the printer messages...117 Solving printer problems...127 Solving print problems...133 Embedded Web Server does not open 156 Contacting technical support...158
..., remove tray 1 to clear duplex. [23y.xx 113 [x]‑page jam, open tray [x]. [24y.xx]...114 [x]‑page jam, clear manual feeder. [25y.xx 115 Troubleshooting 117 Understanding the printer messages...117 Solving printer problems...127 Solving print problems...133 Embedded Web Server does not open 156 Contacting technical support...158
User's Guide
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...• express service Code Note: The service tag and express service code appear on labels located on your printer. Dell Support Web site-http://support.dell.com Support telephone numbers and hours of publications, click the Networking Guide link. Have the following information ready when you ... with the printer software. • The printer software is automatically installed with the printer. Click to an Ethernet network • Troubleshooting printer connection problems Help using the printer software • Configuring the printer on your country or region can be found on the ...
...• express service Code Note: The service tag and express service code appear on labels located on your printer. Dell Support Web site-http://support.dell.com Support telephone numbers and hours of publications, click the Networking Guide link. Have the following information ready when you ... with the printer software. • The printer software is automatically installed with the printer. Click to an Ethernet network • Troubleshooting printer connection problems Help using the printer software • Configuring the printer on your country or region can be found on the ...
User's Guide
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... toner cartridge and imaging unit for printing checks and other similar documents. • Use non-MICR toner cartridge and imaging unit for regular print jobs. Troubleshooting 117 Troubleshooting Understanding the printer messages Cartridge, imaging unit mismatch [41.xy] 1 Check if the toner cartridge and imaging unit are specified in the tray, and...
... toner cartridge and imaging unit for printing checks and other similar documents. • Use non-MICR toner cartridge and imaging unit for regular print jobs. Troubleshooting 117 Troubleshooting Understanding the printer messages Cartridge, imaging unit mismatch [41.xy] 1 Check if the toner cartridge and imaging unit are specified in the tray, and...
User's Guide
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... or more of the following: • Load the correct size and type of paper in the tray, and then press on the printer control panel. Troubleshooting 118 Change [paper source] to [custom string] load [orientation] Try one or more of the following: • Load the correct size and type of paper...
... or more of the following: • Load the correct size and type of paper in the tray, and then press on the printer control panel. Troubleshooting 118 Change [paper source] to [custom string] load [orientation] Try one or more of the following: • Load the correct size and type of paper...
User's Guide
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... the printer. Remove USB. Remove hub. Imaging unit very low, [x] estimated pages remain [84.xy] You may need to clear the message and continue printing. Troubleshooting 119 Error reading USB drive. Remove the USB hub, and then install a supported one . If necessary, press to replace the imaging unit very soon. An...
... the printer. Remove USB. Remove hub. Imaging unit very low, [x] estimated pages remain [84.xy] You may need to clear the message and continue printing. Troubleshooting 119 Error reading USB drive. Remove the USB hub, and then install a supported one . If necessary, press to replace the imaging unit very soon. An...
User's Guide
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... clear the message and continue printing. Insufficient memory, some held jobs to free up additional printer memory. If the printer cannot find a tray that tray. Troubleshooting 120 Insufficient memory to support Resource Save feature [35] Try one or more of the following : • From the printer control panel, press to clear...
... clear the message and continue printing. Insufficient memory, some held jobs to free up additional printer memory. If the printer cannot find a tray that tray. Troubleshooting 120 Insufficient memory to support Resource Save feature [35] Try one or more of the following : • From the printer control panel, press to clear...
User's Guide
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... : • Load the feeder with the correct size and type of paper, then it feeds from the default paper source. • Cancel the current job. Troubleshooting 121 • Cancel the current job.
... : • Load the feeder with the correct size and type of paper, then it feeds from the default paper source. • Cancel the current job. Troubleshooting 121 • Cancel the current job.
User's Guide
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... selected tray. • Cancel the current job. If necessary, press on the printer control panel to clear the message and continue printing. Troubleshooting 122 Load Manual Feeder with [custom string] [orientation] Try one or more of the following: • Load the feeder with the correct...• From the printer control panel, press to clear the message and continue printing. For more information, contact technical support or your Dell printer dealer, and then report the message. If necessary, press on the printer control panel to clear the message and continue printing. Note...
... selected tray. • Cancel the current job. If necessary, press on the printer control panel to clear the message and continue printing. Troubleshooting 122 Load Manual Feeder with [custom string] [orientation] Try one or more of the following: • Load the feeder with the correct...• From the printer control panel, press to clear the message and continue printing. For more information, contact technical support or your Dell printer dealer, and then report the message. If necessary, press on the printer control panel to clear the message and continue printing. Note...
User's Guide
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...part installed in your printer, and then install a genuine Dell supply or part. Troubleshooting 123 If necessary, press on . • Update the network firmware in the printer or the print server. For more information, contact your Dell printer or associated components. Imaging component usage beyond the ...clear the message and continue printing. Memory full [38] Try one or more of the User's Guide or visit http://support.dell.com. Non‑Dell [supply type], see the "Ordering supplies" section of the following : • From the printer control panel, press to clear...
...part installed in your printer, and then install a genuine Dell supply or part. Troubleshooting 123 If necessary, press on . • Update the network firmware in the printer or the print server. For more information, contact your Dell printer or associated components. Imaging component usage beyond the ...clear the message and continue printing. Memory full [38] Try one or more of the User's Guide or visit http://support.dell.com. Non‑Dell [supply type], see the "Ordering supplies" section of the following : • From the printer control panel, press to clear...
User's Guide
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... unit, and then reinstall it . Note: If the message appears after reinstalling the supply, then the cartridge is missing. If missing, install the toner cartridge. Troubleshooting 124 Not enough free space in flash memory for resources [52] Try one or more of the following: • From the printer control panel, press...
... unit, and then reinstall it . Note: If the message appears after reinstalling the supply, then the cartridge is missing. If missing, install the toner cartridge. Troubleshooting 124 Not enough free space in flash memory for resources [52] Try one or more of the following: • From the printer control panel, press...
User's Guide
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...see the "Ordering supplies" section of the User's Guide or visit our Web site. Note: If the message appears again, then contact your Dell printer dealer, and then report the message. Note: If you do not have a replacement imaging unit, then see the "Replacing supplies" ... visit our Web site. Replace unsupported cartridge [32.xy] Remove the toner cartridge, and then install a supported one to clear the message. Troubleshooting 125 Remove paper from standard output bin Remove the paper stack from the standard bin. Replace cartridge, 0 estimated pages remain [88.xy] Replace...
...see the "Ordering supplies" section of the User's Guide or visit our Web site. Note: If the message appears again, then contact your Dell printer dealer, and then report the message. Note: If you do not have a replacement imaging unit, then see the "Replacing supplies" ... visit our Web site. Replace unsupported cartridge [32.xy] Remove the toner cartridge, and then install a supported one to clear the message. Troubleshooting 125 Remove paper from standard output bin Remove the paper stack from the standard bin. Replace cartridge, 0 estimated pages remain [88.xy] Replace...
User's Guide
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... set USB Buffer to Disabled. Note: The printer discards any data received through the USB port. • From the printer control panel, set to Auto. Troubleshooting 126 Standard network software error [54] Try one or more of the following : • From the printer control panel, press to a properly grounded electrical outlet...
... set USB Buffer to Disabled. Note: The printer discards any data received through the USB port. • From the printer control panel, set to Auto. Troubleshooting 126 Standard network software error [54] Try one or more of the following : • From the printer control panel, press to a properly grounded electrical outlet...
User's Guide
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... defective and need to step 4. Plug one or more of the following: • From the printer control panel, press • Format the flash memory device. Troubleshooting 127 Unformatted flash detected [53] Try one end of the power cord into the printer and the other to a properly grounded electrical outlet. Unsupported option...
... defective and need to step 4. Plug one or more of the following: • From the printer control panel, press • Format the flash memory device. Troubleshooting 127 Unformatted flash detected [53] Try one end of the power cord into the printer and the other to a properly grounded electrical outlet. Unsupported option...
User's Guide
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... on the printer. Check if one end of the printer cable is plugged into the electrical outlet. Connect the printer cable securely to step 10. Troubleshooting 128 Action Yes Step 4 Check other electrical equipment plugged into a port on the printer and the other to the computer, print server, option, or other...
... on the printer. Check if one end of the printer cable is plugged into the electrical outlet. Connect the printer cable securely to step 10. Troubleshooting 128 Action Yes Step 4 Check other electrical equipment plugged into a port on the printer and the other to the computer, print server, option, or other...
User's Guide
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Troubleshooting 129 Action Step 11 Check the installed printer driver. Contact technical support. Is the printer working? Turn off the printer, then wait for about 10 ...
Troubleshooting 129 Action Step 11 Check the installed printer driver. Contact technical support. Is the printer working? Turn off the printer, then wait for about 10 ...
User's Guide
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Troubleshooting 130 Action Yes Step 3 Go to step 4. Print a menu settings page, and then check to see if the internal option is below the maximum paper ...
Troubleshooting 130 Action Yes Step 3 Go to step 4. Print a menu settings page, and then check to see if the internal option is below the maximum paper ...
User's Guide
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..., select the option. b Resend the print job. Paper feed problems Paper frequently jams Action Yes Step 1 Go to step 3. Do paper jams still occur frequently? Troubleshooting 131 Action Yes Step 4 Go to make sure the printer is set up in Chooser. No Manually add the tray in the printer driver? a Pull...
..., select the option. b Resend the print job. Paper feed problems Paper frequently jams Action Yes Step 1 Go to step 3. Do paper jams still occur frequently? Troubleshooting 131 Action Yes Step 4 Go to make sure the printer is set up in Chooser. No Manually add the tray in the printer driver? a Pull...
User's Guide
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... On or Auto, and then press . Contact technical support. No The problem is solved. Yes Contact technical support. b Resend the pages that did not print. Troubleshooting 132 Action Yes Step 3 Contact technical a Review the tips on page 105. Do paper jams still occur frequently?
... On or Auto, and then press . Contact technical support. No The problem is solved. Yes Contact technical support. b Resend the pages that did not print. Troubleshooting 132 Action Yes Step 3 Contact technical a Review the tips on page 105. Do paper jams still occur frequently?
User's Guide
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... printer is solved. Step 3 Check for the PDF output are set to step 4. ready, then view the held jobs list, and then print the documents. Troubleshooting 133 Solving print problems Printing problems Multiple‑language PDF files do not print Action Yes No Step 1 The problem is busy. a Check if the...
... printer is solved. Step 3 Check for the PDF output are set to step 4. ready, then view the held jobs list, and then print the documents. Troubleshooting 133 Solving print problems Printing problems Multiple‑language PDF files do not print Action Yes No Step 1 The problem is busy. a Check if the...
User's Guide
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... to step 2. Note: For more information regarding tested and approved USB flash memory devices, see the setup documentation that you have selected the correct printer. Troubleshooting 134 Action Step 4 Check if the flash drive is solved. Step 3 The problem is supported. Go to step 5. If an error message appears on the...
... to step 2. Note: For more information regarding tested and approved USB flash memory devices, see the setup documentation that you have selected the correct printer. Troubleshooting 134 Action Step 4 Check if the flash drive is solved. Step 3 The problem is supported. Go to step 5. If an error message appears on the...