Setup and Quick Reference Guide
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Vostro 220s Back View 28 Vostro 220s Back Panel Connectors 29 4 Specifications 31 5 Troubleshooting 39 Tools 39 Power Lights 39 Beep Codes 39 Error Messages 41 System Messages 46 Troubleshooting Software and Hardware Problems 47 Dell Diagnostics 48 Troubleshooting Tips 50 Power Problems 50 Memory Problems 51 Lockups and Software Problems 52 Dell Technical Update Service 54 Dell Support Utility 55 6 Reinstalling Software 57 Drivers 57 Identifying Drivers 57 Reinstalling Drivers and Utilities 58 4 Contents
Vostro 220s Back View 28 Vostro 220s Back Panel Connectors 29 4 Specifications 31 5 Troubleshooting 39 Tools 39 Power Lights 39 Beep Codes 39 Error Messages 41 System Messages 46 Troubleshooting Software and Hardware Problems 47 Dell Diagnostics 48 Troubleshooting Tips 50 Power Problems 50 Memory Problems 51 Lockups and Software Problems 52 Dell Technical Update Service 54 Dell Support Utility 55 6 Reinstalling Software 57 Drivers 57 Identifying Drivers 57 Reinstalling Drivers and Utilities 58 4 Contents
Setup and Quick Reference Guide
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... information regarding the configuration of 10/100/1000 Mbps communication Memory Type Memory connectors Memory modules supported DDR2 800 MHz SDRAM (DDR2 667 MHz capable) Vostro 420: four Vostro 220/220s: two 512 MB, 1 GB, or 2 GB Specifications 31 Specifications NOTE: Offerings may vary by region. Processor Processor types: Vostro 420: Vostro 220, 220s: Level 2 (L2) cache Front side bus Intel® Core...
... information regarding the configuration of 10/100/1000 Mbps communication Memory Type Memory connectors Memory modules supported DDR2 800 MHz SDRAM (DDR2 667 MHz capable) Vostro 420: four Vostro 220/220s: two 512 MB, 1 GB, or 2 GB Specifications 31 Specifications NOTE: Offerings may vary by region. Processor Processor types: Vostro 420: Vostro 220, 220s: Level 2 (L2) cache Front side bus Intel® Core...
Setup and Quick Reference Guide
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NOTE: Supports Blu-Ray 1.1 playback and Dynamic Video Memory Technology (DVMT). Memory (continued) Minimum memory 512 MB Maximum memory 4 GB NOTE: Due to the unique architecture of the Intel Core2 Quad processor, your system board and power supply must be included when ...1.1 (PCIe-x1) from ICH10R SATA 1.0 and 2.0 USB 2.0 133 MB/s (PCI) x1-slot bidirectional speed - 500 MB/s (PCI Express) x16-slot bidirectional speed - 8 GB/s (PCI Express) 1.5 Gbps and 3.0 Gbps (SATA) 480-Mbps high speed, 12-Mbps full speed, 1.2-Mbps low speed (USB) 32 Specifications Video Type: Integrated Intel GMA...
NOTE: Supports Blu-Ray 1.1 playback and Dynamic Video Memory Technology (DVMT). Memory (continued) Minimum memory 512 MB Maximum memory 4 GB NOTE: Due to the unique architecture of the Intel Core2 Quad processor, your system board and power supply must be included when ...1.1 (PCIe-x1) from ICH10R SATA 1.0 and 2.0 USB 2.0 133 MB/s (PCI) x1-slot bidirectional speed - 500 MB/s (PCI Express) x16-slot bidirectional speed - 8 GB/s (PCI Express) 1.5 Gbps and 3.0 Gbps (SATA) 480-Mbps high speed, 12-Mbps full speed, 1.2-Mbps low speed (USB) 32 Specifications Video Type: Integrated Intel GMA...
Setup and Quick Reference Guide
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Connectors (continued) Front panel audio HDA header Processor Memory Power 12V Power one 10-pin connector one 775-pin connector Vostro 420: four 240-pin connectors Vostro 220/220s: two 240-pin connectors one 4-pin connector one 24-pin connector Controls and Lights Front of computer: Link integrity light (on green light - System is ...
Connectors (continued) Front panel audio HDA header Processor Memory Power 12V Power one 10-pin connector one 775-pin connector Vostro 420: four 240-pin connectors Vostro 220/220s: two 240-pin connectors one 4-pin connector one 24-pin connector Controls and Lights Front of computer: Link integrity light (on green light - System is ...
Setup and Quick Reference Guide
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...beep code, identifies a problem. If the power light is blinking amber, the computer is receiving electrical power, a device such as a memory module or graphics card might emit a series of beeps during start-up if the monitor cannot display errors or problems. This series of electric... the computer encountered a possible system board failure. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. One possible beep code consists of the computer turns on and blinks or remains solid to resume normal operation. Tools...
...beep code, identifies a problem. If the power light is blinking amber, the computer is receiving electrical power, a device such as a memory module or graphics card might emit a series of beeps during start-up if the monitor cannot display errors or problems. This series of electric... the computer encountered a possible system board failure. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. One possible beep code consists of the computer turns on and blinks or remains solid to resume normal operation. Tools...
Setup and Quick Reference Guide
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... the modules, reinstall one module (see your Service Manual at support.dell.com). 3 If the problem persists, contact Dell. 3 Possible system Contact Dell. If the computer starts normally, reinstall an additional module. failure. board failure 4 RAM Read/Write 1 Ensure that no special memory failure module/memory connector placement requirements exist (see your Service Manual at support...
... the modules, reinstall one module (see your Service Manual at support.dell.com). 3 If the problem persists, contact Dell. 3 Possible system Contact Dell. If the computer starts normally, reinstall an additional module. failure. board failure 4 RAM Read/Write 1 Ensure that no special memory failure module/memory connector placement requirements exist (see your Service Manual at support...
Setup and Quick Reference Guide
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... information. See your Service Manual failure. C A C H E D I S A B L E D D U E T O F A I L U R E - The primary cache internal to commands from the computer. DATA ERROR - Possible at www.dell.com/regulatory_compliance. For additional safety best practices information, see the documentation for more memory modules may be faulty or improperly seated. AU X I L I L A B L E M E M O R Y - Ensure that shipped with your Service Manual at support...
... information. See your Service Manual failure. C A C H E D I S A B L E D D U E T O F A I L U R E - The primary cache internal to commands from the computer. DATA ERROR - Possible at www.dell.com/regulatory_compliance. For additional safety best practices information, see the documentation for more memory modules may be faulty or improperly seated. AU X I L I L A B L E M E M O R Y - Ensure that shipped with your Service Manual at support...
Setup and Quick Reference Guide
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...If the error appears again, contact Dell (see your Service Manual at support.dell.com), and boot the computer from a CD. A memory module may be loose. The ...0 - Then, shut down the computer, reinstall the hard drive, and restart the computer. Run the Hard Disk Drive tests in the Dell Diagnostics (see "Dell Diagnostics" on page 48). 42 Troubleshooting T H E F I L E B E I N G C O P I E D I S T O O L A R G E F O R T H E D E S T I N A T I O N D R I O N - Reinstall the memory modules and, if necessary, replace them. Shut down the computer, remove the hard drive (see "Contacting...
...If the error appears again, contact Dell (see your Service Manual at support.dell.com), and boot the computer from a CD. A memory module may be loose. The ...0 - Then, shut down the computer, reinstall the hard drive, and restart the computer. Run the Hard Disk Drive tests in the Dell Diagnostics (see "Dell Diagnostics" on page 48). 42 Troubleshooting T H E F I L E B E I N G C O P I E D I S T O O L A R G E F O R T H E D E S T I N A T I O N D R I O N - Reinstall the memory modules and, if necessary, replace them. Shut down the computer, remove the hard drive (see "Contacting...
Setup and Quick Reference Guide
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..., reinstall the hard drive, and restart the computer. The message is most likely to occur after a memory module is trying to boot to commands from a CD. Troubleshooting 43 For external keyboards or keypads, check the cable connection. Dell™ MediaDirect™ cannot verify the Digital Rights Management (DRM) restrictions on page 48).
..., reinstall the hard drive, and restart the computer. The message is most likely to occur after a memory module is trying to boot to commands from a CD. Troubleshooting 43 For external keyboards or keypads, check the cable connection. Dell™ MediaDirect™ cannot verify the Digital Rights Management (DRM) restrictions on page 48).
Setup and Quick Reference Guide
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... attempting to run is installed, properly seated, and partitioned as a boot device. MEMORY WRITE/READ FAILURE AT ADDRESS, READ VALUE EXPECTING VALUE - Reinstall the memory modules and, if necessary, replace them. N O B O O T D E V I C E A V A I O N E R R O R - The operating system may be malfunctioning. Contact Dell (see "Contacting Dell" on the system board may be faulty or improperly seated. Run the...
... attempting to run is installed, properly seated, and partitioned as a boot device. MEMORY WRITE/READ FAILURE AT ADDRESS, READ VALUE EXPECTING VALUE - Reinstall the memory modules and, if necessary, replace them. N O B O O T D E V I C E A V A I O N E R R O R - The operating system may be malfunctioning. Contact Dell (see "Contacting Dell" on the system board may be faulty or improperly seated. Run the...
Setup and Quick Reference Guide
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... to an electrical outlet; PREVIOUS ATTEMPTS AT BOOTING THIS SYSTEM HAVE FAILED AT CHECKPOINT [NNNN]. If the problem persists, contact Dell (see "Contacting Dell" on page 71). U N E X P E C T E D I N T E R R U P T I C A L L Y L O W - The keyboard controller may be malfunctioning, or a memory module may require recharging. Insert a disk into the drive and try again. See your Service Manual at support...
... to an electrical outlet; PREVIOUS ATTEMPTS AT BOOTING THIS SYSTEM HAVE FAILED AT CHECKPOINT [NNNN]. If the problem persists, contact Dell (see "Contacting Dell" on page 71). U N E X P E C T E D I N T E R R U P T I C A L L Y L O W - The keyboard controller may be malfunctioning, or a memory module may require recharging. Insert a disk into the drive and try again. See your Service Manual at support...
Setup and Quick Reference Guide
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...). I F T H E P O W E R L I G H T I S B L I N K I S S T E A D Y A M B E R - I F T H E P O W E R L I G H T I S B L I N K I N G B L U E - There is a power problem, a device may be malfunctioning or incorrectly installed. • Remove and then reinstall all memory modules (see your Service Manual at support.dell.com). • Remove and then reinstall any of interference are: • Power, keyboard, and mouse extension cables • Too many devices connected to the same ...
...). I F T H E P O W E R L I G H T I S B L I N K I S S T E A D Y A M B E R - I F T H E P O W E R L I G H T I S B L I N K I N G B L U E - There is a power problem, a device may be malfunctioning or incorrectly installed. • Remove and then reinstall all memory modules (see your Service Manual at support.dell.com). • Remove and then reinstall any of interference are: • Power, keyboard, and mouse extension cables • Too many devices connected to the same ...
Setup and Quick Reference Guide
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... computer is successfully communicating with the memory. • Ensure that you are following the memory installation guidelines (see your Service Manual at support.dell.com). • Ensure that shipped with the memory. • Run the Dell Diagnostics (see "Dell Diagnostics" on page 48). The... not using is supported by your computer, see "Memory" on page 31. • Run the Dell Diagnostics (see "Dell Diagnostics" on page 48). If necessary, install additional memory (see your Service Manual at www.dell.com/regulatory_compliance. For additional safety best practices information, ...
... computer is successfully communicating with the memory. • Ensure that you are following the memory installation guidelines (see your Service Manual at support.dell.com). • Ensure that shipped with the memory. • Run the Dell Diagnostics (see "Dell Diagnostics" on page 48). The... not using is supported by your computer, see "Memory" on page 31. • Run the Dell Diagnostics (see "Dell Diagnostics" on page 48). If necessary, install additional memory (see your Service Manual at www.dell.com/regulatory_compliance. For additional safety best practices information, ...
Setup and Quick Reference Guide
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... and Settings Transfer Wizard, 17 finding information, 7 I Internet connecting, 16 setting up, 16 L license label, 8 M media Drivers and Utilities, 7 operating system, 7 memory troubleshooting, 51 N networks, 13 connecting, 13 O operating system Dell Factory Image Restore, 62 media, 63 reinstalling, 7 System Restore, 60 Operating System media, 7 operating system product key, 8 P phone numbers, 71 power...
... and Settings Transfer Wizard, 17 finding information, 7 I Internet connecting, 16 setting up, 16 L license label, 8 M media Drivers and Utilities, 7 operating system, 7 memory troubleshooting, 51 N networks, 13 connecting, 13 O operating system Dell Factory Image Restore, 62 media, 63 reinstalling, 7 System Restore, 60 Operating System media, 7 operating system product key, 8 P phone numbers, 71 power...
Setup and Quick Reference Guide
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... connectors, 34 controls and lights, 36 drives, 34 environmental, 38 expansion bus, 32 memory, 31 physical, 37 power, 37 processor, 31 system information, 31 video, 32 support, 65 contacting Dell, 71 DellConnect, 66 online services, 66 regional, 66 technical support and customer service, 66... and Conditions, 8 transferring information to a new computer, 17 troubleshooting, 8, 39 blue screen, 54 computer not responding, 52 Dell Diagnostics, 48 error messages, 41 memory, 51 power, 50 power light conditions, 50 power lights, 39 program crashes, 52 programs and Windows compatibility, 53 restore to...
... connectors, 34 controls and lights, 36 drives, 34 environmental, 38 expansion bus, 32 memory, 31 physical, 37 power, 37 processor, 31 system information, 31 video, 32 support, 65 contacting Dell, 71 DellConnect, 66 online services, 66 regional, 66 technical support and customer service, 66... and Conditions, 8 transferring information to a new computer, 17 troubleshooting, 8, 39 blue screen, 54 computer not responding, 52 Dell Diagnostics, 48 error messages, 41 memory, 51 power, 50 power light conditions, 50 power lights, 39 program crashes, 52 programs and Windows compatibility, 53 restore to...
Setup and Features Information Tech Sheet
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... Blu-Ray™ 1.1 playback and Dynamic Video Memory Technology (DVMT). up to four Vostro 220/220s - Drives Externally accessible: 5.25-inch Optical Disk Drives media card reader (optional) Vostro 420 - Available devices 3.5-inch SATA hard drives (80 GB to 1 TB optional) SATA DVD, SATA CD...support.dell.com. Video Type: Integrated Discrete Intel® GMA X4500HD supports dual independent displays NOTE: Support for your computer. For a complete and current listing of the specifications for discrete graphics option via PCIe x16 graphics card slot. one Vostro 420/220/220s -...
... Blu-Ray™ 1.1 playback and Dynamic Video Memory Technology (DVMT). up to four Vostro 220/220s - Drives Externally accessible: 5.25-inch Optical Disk Drives media card reader (optional) Vostro 420 - Available devices 3.5-inch SATA hard drives (80 GB to 1 TB optional) SATA DVD, SATA CD...support.dell.com. Video Type: Integrated Discrete Intel® GMA X4500HD supports dual independent displays NOTE: Support for your computer. For a complete and current listing of the specifications for discrete graphics option via PCIe x16 graphics card slot. one Vostro 420/220/220s -...
Service Manual
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...Beep Codes 10 System Messages 12 Hardware Troubleshooter 12 Dell Diagnostics 13 When to Use the Dell Diagnostics 13 Starting the Dell Diagnostics From Your Hard Drive 13 Starting the Dell Diagnostics From the Drivers and Utilities Disc 15 Dell Diagnostics Main Menu 16 Solving Problems 18 Battery Problems... 19 Drive Problems 19 Error Messages 21 IEEE 1394 Device Problems 21 Keyboard Problems 22 Lockups and Software Problems 23 Memory Problems 25...
...Beep Codes 10 System Messages 12 Hardware Troubleshooter 12 Dell Diagnostics 13 When to Use the Dell Diagnostics 13 Starting the Dell Diagnostics From Your Hard Drive 13 Starting the Dell Diagnostics From the Drivers and Utilities Disc 15 Dell Diagnostics Main Menu 16 Solving Problems 18 Battery Problems... 19 Drive Problems 19 Error Messages 21 IEEE 1394 Device Problems 21 Keyboard Problems 22 Lockups and Software Problems 23 Memory Problems 25...
Service Manual
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8 I/O Panel 89 Removing the I/O Panel 89 Replacing the I/O Panel 91 9 Fan 93 Removing the Chassis Fan 93 Replacing the Chassis Fan 97 10 Processor Heat Sink/Fan Assembly . . . 99 Removing the Processor Heat Sink/Fan Assembly . . . 99 Replacing the Processor Heat Sink/Fan Assembly 101 11 Memory Module(s 103 Removing Memory Modules 103 Replacing or Adding a Memory Module 104 12 Power Supply 107 Removing the Power Supply 107 Replacing the Power Supply 109 DC Power Supply Connectors 110 DC Power Supply Connector Pin Assignments . . . . 112 6 Contents
8 I/O Panel 89 Removing the I/O Panel 89 Replacing the I/O Panel 91 9 Fan 93 Removing the Chassis Fan 93 Replacing the Chassis Fan 97 10 Processor Heat Sink/Fan Assembly . . . 99 Removing the Processor Heat Sink/Fan Assembly . . . 99 Replacing the Processor Heat Sink/Fan Assembly 101 11 Memory Module(s 103 Removing Memory Modules 103 Replacing or Adding a Memory Module 104 12 Power Supply 107 Removing the Power Supply 107 Replacing the Power Supply 109 DC Power Supply Connectors 110 DC Power Supply Connector Pin Assignments . . . . 112 6 Contents
Service Manual
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... Eliminate interference. Ensure that the voltage selection switch is set to further identify the problem. (see "Dell Diagnostics" on page 104). - Remove and then reinstall any cards (see "Replacing or Adding a Memory Module" on page 13). Some possible causes of beeps during start -up : 1 Write down the ...beep code. 2 Run the Dell Diagnostics to match the AC power at your computer emits a series of three short...
... Eliminate interference. Ensure that the voltage selection switch is set to further identify the problem. (see "Dell Diagnostics" on page 104). - Remove and then reinstall any cards (see "Replacing or Adding a Memory Module" on page 13). Some possible causes of beeps during start -up : 1 Write down the ...beep code. 2 Run the Dell Diagnostics to match the AC power at your computer emits a series of three short...
Service Manual
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... is supported by your computer (see "Replacing or Adding a Memory Module" on page 104). • If the problem persists, contact Dell (see "Contacting Dell" on page 137). 3 Possible system board Contact Dell (see "Contacting Dell" on failure. page 137). 4 RAM Read/Write • Ensure that the memory you have identified a faulty module or reinstalled all modules without...
... is supported by your computer (see "Replacing or Adding a Memory Module" on page 104). • If the problem persists, contact Dell (see "Contacting Dell" on page 137). 3 Possible system board Contact Dell (see "Contacting Dell" on failure. page 137). 4 RAM Read/Write • Ensure that the memory you have identified a faulty module or reinstalled all modules without...