Setup and Quick Reference Guide
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..., Warranty, and Support Documentation This type of information may have shipped with your computer can be found at the following location: www.dell.com/regulatory_compliance. • Warranty information • Terms and Conditions (U.S. only) • Safety instructions • Regulatory information •... Service Manual • How to troubleshoot and solve problems Dell Technology Guide • About your operating system The Dell Technology Guide is located on www.dell.com at support.dell.com. • How to configure system settings • How to remove and replace parts...
..., Warranty, and Support Documentation This type of information may have shipped with your computer can be found at the following location: www.dell.com/regulatory_compliance. • Warranty information • Terms and Conditions (U.S. only) • Safety instructions • Regulatory information •... Service Manual • How to troubleshoot and solve problems Dell Technology Guide • About your operating system The Dell Technology Guide is located on www.dell.com at support.dell.com. • How to configure system settings • How to remove and replace parts...
Setup and Quick Reference Guide
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For more information regarding the configuration of 10/100/1000 Mbps communication Memory Type Memory connectors Memory modules supported DDR2 800 MHz SDRAM (DDR2 667 MHz capable) Vostro 420: four Vostro 220/220s: two 512 MB, 1 GB, or 2 GB Specifications 31 Processor Processor types: Vostro 420: Vostro 220, 220s: Level 2 (L2) cache Front side bus Intel® Core™2 Quad, Core™...
For more information regarding the configuration of 10/100/1000 Mbps communication Memory Type Memory connectors Memory modules supported DDR2 800 MHz SDRAM (DDR2 667 MHz capable) Vostro 420: four Vostro 220/220s: two 512 MB, 1 GB, or 2 GB Specifications 31 Processor Processor types: Vostro 420: Vostro 220, 220s: Level 2 (L2) cache Front side bus Intel® Core™2 Quad, Core™...
Setup and Quick Reference Guide
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... hard drive may be played (see "Dell Diagnostics" on the file, so the file cannot be defective. Then, shut down the computer, reinstall the hard drive, and restart the computer. INVALID CONFIGURATION INFORMATION-PLEASE RUN SYSTEM SETUP PROGRAM - ... nonbootable media, such as a floppy disk or CD. The operating system is installed. The system configuration information does not match the hardware configuration. Run the Keyboard Controller test in the Dell Diagnostics (see your Service Manual at support.dell.com), and boot the computer from a CD. K E Y B O A R D S T U C K KEY F A I ...
... hard drive may be played (see "Dell Diagnostics" on the file, so the file cannot be defective. Then, shut down the computer, reinstall the hard drive, and restart the computer. INVALID CONFIGURATION INFORMATION-PLEASE RUN SYSTEM SETUP PROGRAM - ... nonbootable media, such as a floppy disk or CD. The operating system is installed. The system configuration information does not match the hardware configuration. Run the Keyboard Controller test in the Dell Diagnostics (see your Service Manual at support.dell.com), and boot the computer from a CD. K E Y B O A R D S T U C K KEY F A I ...
Setup and Quick Reference Guide
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... program documentation for instructions (click Start→ Help and Support). SHUTDOWN FAILURE - TI M E- System configuration settings are defective, back up the data (if possible), and then reformat the hard drive. If the problem persists, contact Dell (see "Contacting Dell" on page 71). OPTIONAL R O M B A D CHECKSUM - A R E Q U I L E W A S N O T ...and Features. 2 Select the program you are trying to charge the battery. Run the System Set tests in the Dell Diagnostics (see your computer to an electrical outlet to open is missing an essential file. You may be malfunctioning....
... program documentation for instructions (click Start→ Help and Support). SHUTDOWN FAILURE - TI M E- System configuration settings are defective, back up the data (if possible), and then reformat the hard drive. If the problem persists, contact Dell (see "Contacting Dell" on page 71). OPTIONAL R O M B A D CHECKSUM - A R E Q U I L E W A S N O T ...and Features. 2 Select the program you are trying to charge the battery. Run the System Set tests in the Dell Diagnostics (see your computer to an electrical outlet to open is missing an essential file. You may be malfunctioning....
Setup and Quick Reference Guide
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.... 46 Troubleshooting O F - D A Y N O T S E T - Run the System Memory tests and the Keyboard Controller test in the table, see "Contacting Dell" on page 71 for either the operating system or the program that supports the system configuration settings may be loose. Replace the battery. See your computer to an electrical outlet to an electrical outlet...
.... 46 Troubleshooting O F - D A Y N O T S E T - Run the System Memory tests and the Keyboard Controller test in the table, see "Contacting Dell" on page 71 for either the operating system or the program that supports the system configuration settings may be loose. Replace the battery. See your computer to an electrical outlet to an electrical outlet...
Setup and Quick Reference Guide
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...boot device. • Enter system setup and ensure that the boot sequence information is detected but incorrectly configured, you can be malfunctioning or system board failure (see "Contacting Dell" on page 71 for assistance). USB OVER CURRENT ERROR - HARD DRIVE SELF MONITORING SYSTEM HAS REPORTED...loose. S.M.A.R.T error, possible hard drive failure. Possible hard drive failure during the operating system setup or is correct (see "Contacting Dell" on the system board might be enabled or disabled in the search field and press to resolve the incompatibility. KEYBOARD FAILURE - ...
...boot device. • Enter system setup and ensure that the boot sequence information is detected but incorrectly configured, you can be malfunctioning or system board failure (see "Contacting Dell" on page 71 for assistance). USB OVER CURRENT ERROR - HARD DRIVE SELF MONITORING SYSTEM HAS REPORTED...loose. S.M.A.R.T error, possible hard drive failure. Possible hard drive failure during the operating system setup or is correct (see "Contacting Dell" on the system board might be enabled or disabled in the search field and press to resolve the incompatibility. KEYBOARD FAILURE - ...
Setup and Quick Reference Guide
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...Troubleshooter. 4 In the Hardware Troubleshooter list, select the option that best describes the problem and click Next to review your computer's configuration information, and ensure that the device that you begin . 3 In the search results, select the option that best describes the ... may not ship with your computer. Start the Dell Diagnostics from your Service Manual at www.dell.com/regulatory_compliance. NOTICE: The Dell Diagnostics works only on page 52) and run the Dell Diagnostics before you contact Dell for technical assistance. For additional safety best practices ...
...Troubleshooter. 4 In the Hardware Troubleshooter list, select the option that best describes the problem and click Next to review your computer's configuration information, and ensure that the device that you begin . 3 In the search results, select the option that best describes the ... may not ship with your computer. Start the Dell Diagnostics from your Service Manual at www.dell.com/regulatory_compliance. NOTICE: The Dell Diagnostics works only on page 52) and run the Dell Diagnostics before you contact Dell for technical assistance. For additional safety best practices ...
Setup and Quick Reference Guide
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... disk, CD, or DVD. A program is no longer responding, and click End Task. Windows XP: The Program Compatibility Wizard configures a program so that it runs in its documentation or on the screen. If you are unable to 10 seconds (until the ... and then reinstall the program. TURN THE COMPUTER OFF - C H E C K T H E S O F T W A R E D O C U M E N T A T I O N - Windows Vista: The Program Compatibility Wizard configures a program so that is designed for at least 8 to get a response by pressing a key on the screen. Troubleshooting 53 A program crashes repeatedly NOTE: Most software...
... disk, CD, or DVD. A program is no longer responding, and click End Task. Windows XP: The Program Compatibility Wizard configures a program so that it runs in its documentation or on the screen. If you are unable to 10 seconds (until the ... and then reinstall the program. TURN THE COMPUTER OFF - C H E C K T H E S O F T W A R E D O C U M E N T A T I O N - Windows Vista: The Program Compatibility Wizard configures a program so that is designed for at least 8 to get a response by pressing a key on the screen. Troubleshooting 53 A program crashes repeatedly NOTE: Most software...
Setup and Quick Reference Guide
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...computer. See the software documentation for information. • Ensure that the program is free and can be customized for the Dell Technical Update service, go to run the software. Other software problems CHECK THE SOFTWARE DOCUMENTATION OR CONTACT THE SOFTWARE MANUFACTURER FOR...TROUBLESHOOTING INFORMATION - • Ensure that your computer meets the minimum hardware requirements needed to support.dell.com/technicalupdate. 54 Troubleshooting The service is installed and configured properly. • Verify that the device drivers do not conflict with the operating system installed...
...computer. See the software documentation for information. • Ensure that the program is free and can be customized for the Dell Technical Update service, go to run the software. Other software problems CHECK THE SOFTWARE DOCUMENTATION OR CONTACT THE SOFTWARE MANUFACTURER FOR...TROUBLESHOOTING INFORMATION - • Ensure that your computer meets the minimum hardware requirements needed to support.dell.com/technicalupdate. 54 Troubleshooting The service is installed and configured properly. • Verify that the device drivers do not conflict with the operating system installed...
Setup and Quick Reference Guide
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... Version" on the computer. To access the command prompt, type administrator in before you want to select Dell Factory Tools, then Dell Factory Image Restore. 6 On the Dell Factory Image Restore welcome screen, click Next. The restore process begins and may need to proceed with a...you installed the new device driver. If Device Driver Rollback does not resolve the problem, use Microsoft Windows System Restore to return your configuration, you are considering reinstalling the Windows operating system to correct a problem with Factory Image Restore, click Cancel. 7 Click the checkbox...
... Version" on the computer. To access the command prompt, type administrator in before you want to select Dell Factory Tools, then Dell Factory Image Restore. 6 On the Dell Factory Image Restore welcome screen, click Next. The restore process begins and may need to proceed with a...you installed the new device driver. If Device Driver Rollback does not resolve the problem, use Microsoft Windows System Restore to return your configuration, you are considering reinstalling the Windows operating system to correct a problem with Factory Image Restore, click Cancel. 7 Click the checkbox...
Setup and Quick Reference Guide
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For conventional hard drive configurations, the primary hard drive is the first drive detected by the computer. NOTE: The Dell Drivers and Utilities media contains drivers that were installed during the assembly of the computer. Use the Dell Drivers and Utilities media to complete. After you reinstall the operating ... Drive and press . 6 Press any key to Boot from which you ordered your computer, or whether you need the Dell™ Operating System media and the Dell Drivers and Utilities media. Depending on the region from CD-ROM, and follow the instructions on your primary hard drive....
For conventional hard drive configurations, the primary hard drive is the first drive detected by the computer. NOTE: The Dell Drivers and Utilities media contains drivers that were installed during the assembly of the computer. Use the Dell Drivers and Utilities media to complete. After you reinstall the operating ... Drive and press . 6 Press any key to Boot from which you ordered your computer, or whether you need the Dell™ Operating System media and the Dell Drivers and Utilities media. Depending on the region from CD-ROM, and follow the instructions on your primary hard drive....
Service Manual
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... the Chassis Support Bracket 57 6 PCI and PCI Express Cards 59 Removing a PCI or PCI Express Card 59 Installing a PCI or PCI Express Card 60 Configuring Your Computer After Removing or Installing a PCI or PCI Express Card 63 7 Drives 65 Hard Drives 65 Removing a Hard Drive 65 Replacing or Adding a Hard... Reader . . . . 77 Optical Drive 80 Removing an Optical Drive 80 Replacing or Adding an Optical Drive 82 Removing a Drive Bay Break-Away Metal Plate . . . . 85 Vostro 420 and Vostro 220 85 Vostro 220s 86 Contents 5
... the Chassis Support Bracket 57 6 PCI and PCI Express Cards 59 Removing a PCI or PCI Express Card 59 Installing a PCI or PCI Express Card 60 Configuring Your Computer After Removing or Installing a PCI or PCI Express Card 63 7 Drives 65 Hard Drives 65 Removing a Hard Drive 65 Replacing or Adding a Hard... Reader . . . . 77 Optical Drive 80 Removing an Optical Drive 80 Replacing or Adding an Optical Drive 82 Removing a Drive Bay Break-Away Metal Plate . . . . 85 Vostro 420 and Vostro 220 85 Vostro 220s 86 Contents 5
Service Manual
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... - Windows® XP: 1 Click Start→ Help and Support. 12 Troubleshooting Possible hard drive failure during the operating system setup or is detected, but incorrectly configured, you received is not listed in BIOS setup. N O B O O T D E V I C E A V A I L U R E - HARD DRIVE SELF... NORMAL OPERATING RANGE. This feature can use the Hardware Troubleshooter to complete the boot routine three consecutive times for assistance). Processor heat sink/fan failure. DELL RECOMMENDS THAT YOU BACK UP YOUR DATA REGULARLY. C P U F A N F A I L A B L E - The system cannot ...
... - Windows® XP: 1 Click Start→ Help and Support. 12 Troubleshooting Possible hard drive failure during the operating system setup or is detected, but incorrectly configured, you received is not listed in BIOS setup. N O B O O T D E V I C E A V A I L U R E - HARD DRIVE SELF... NORMAL OPERATING RANGE. This feature can use the Hardware Troubleshooter to complete the boot routine three consecutive times for assistance). Processor heat sink/fan failure. DELL RECOMMENDS THAT YOU BACK UP YOUR DATA REGULARLY. C P U F A N F A I L A B L E - The system cannot ...
Service Manual
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... and Utilities disc is displayed in this section, and then run the Dell Diagnostics before contacting Dell for assistance. NOTE: The Dell Diagnostics only operate on page 129) to review your computer's configuration information, and ensure that shipped with your computer. Troubleshooting 13 Windows Vista... the search results, select the option that best describes the problem and click Next to follow the remaining troubleshooting steps. Dell Diagnostics CAUTION: Before you begin any of the procedures in this section, read the safety information that the device you ...
... and Utilities disc is displayed in this section, and then run the Dell Diagnostics before contacting Dell for assistance. NOTE: The Dell Diagnostics only operate on page 129) to review your computer's configuration information, and ensure that shipped with your computer. Troubleshooting 13 Windows Vista... the search results, select the option that best describes the problem and click Next to follow the remaining troubleshooting steps. Dell Diagnostics CAUTION: Before you begin any of the procedures in this section, read the safety information that the device you ...
Service Manual
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... for the current boot only. Starting the Dell Diagnostics From the Drivers and Utilities Disc Before running the Dell Diagnostics, enter the system setup program (see "System Setup Program" on page 129) to review your computer's configuration information, and ensure that you see the Microsoft... Windows desktop, and then shut down - NOTE: Using the one-time boot menu changes the boot sequence for Resource CD (graphical user interface). 8 Press to exit the Dell Diagnostics and restart the computer...
... for the current boot only. Starting the Dell Diagnostics From the Drivers and Utilities Disc Before running the Dell Diagnostics, enter the system setup program (see "System Setup Program" on page 129) to review your computer's configuration information, and ensure that you see the Microsoft... Windows desktop, and then shut down - NOTE: Using the one-time boot menu changes the boot sequence for Resource CD (graphical user interface). 8 Press to exit the Dell Diagnostics and restart the computer...
Service Manual
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Tab Errors Help Configuration Parameters Function (continued) Displays error conditions encountered, error codes, and the problem description. Describes the test... attached to the Windows Classic view. 18 Troubleshooting NOTE: The procedures in a program, see the program's documentation. The Dell Diagnostics obtains configuration information for the Windows default view, so they may help support personnel diagnose and fix the problem(s). • If an... of all components installed on the screen, write down the exact message. Displays the hardware configuration for running the test.
Tab Errors Help Configuration Parameters Function (continued) Displays error conditions encountered, error codes, and the problem description. Describes the test... attached to the Windows Classic view. 18 Troubleshooting NOTE: The procedures in a program, see the program's documentation. The Dell Diagnostics obtains configuration information for the Windows default view, so they may help support personnel diagnose and fix the problem(s). • If an... of all components installed on the screen, write down the exact message. Displays the hardware configuration for running the test.
Service Manual
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... CHECK THE SOFTWARE DOCUMENTATION OR CONTACT THE SOFTWARE MANUFACTURER FOR TROUBLESHOOTING INFORMATION - • Ensure that the program is installed and configured properly. • Verify that your computer meets the minimum hardware requirements needed to run the software. See the software documentation for... older program with the program. • If necessary, uninstall and then reinstall the program. Windows Vista: The Program Compatibility Wizard configures a program so that it runs in an environment similar to non-XP operating system environments. 1 Click Start→ All Programs...
... CHECK THE SOFTWARE DOCUMENTATION OR CONTACT THE SOFTWARE MANUFACTURER FOR TROUBLESHOOTING INFORMATION - • Ensure that the program is installed and configured properly. • Verify that your computer meets the minimum hardware requirements needed to run the software. See the software documentation for... older program with the program. • If necessary, uninstall and then reinstall the program. Windows Vista: The Program Compatibility Wizard configures a program so that it runs in an environment similar to non-XP operating system environments. 1 Click Start→ All Programs...
Service Manual
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... 59, proceed to step 5. 4 If you are installing a new card into an empty expansion-card connector: a For the Vostro 220s, remove the chassis support bracket (see "Configuring Your Computer After Removing or Installing a PCI or PCI Express Card" on page 55). Otherwise, proceed to maintain FCC certification of... in "After Working on Your Computer" on page 60. See the documentation that slot at the back of your computer. 9 For the Vostro 220s, replace the chassis support bracket (see "Replacing the Chassis Support Bracket" on page 57). 10 Follow the procedure in installing the card, ...
... 59, proceed to step 5. 4 If you are installing a new card into an empty expansion-card connector: a For the Vostro 220s, remove the chassis support bracket (see "Configuring Your Computer After Removing or Installing a PCI or PCI Express Card" on page 55). Otherwise, proceed to maintain FCC certification of... in "After Working on Your Computer" on page 60. See the documentation that slot at the back of your computer. 9 For the Vostro 220s, replace the chassis support bracket (see "Replacing the Chassis Support Bracket" on page 57). 10 Follow the procedure in installing the card, ...
Service Manual
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... with the securing tab. PCI and PCI Express Cards 61 See the documentation that the securing slot is aligned with the card for information on configuring the card, making internal connections, or otherwise customizing it for your computer from its electrical outlet before installing any cards. 2 3 1 4 1 fully-seated card 3 bracket within...
... with the securing tab. PCI and PCI Express Cards 61 See the documentation that the securing slot is aligned with the card for information on configuring the card, making internal connections, or otherwise customizing it for your computer from its electrical outlet before installing any cards. 2 3 1 4 1 fully-seated card 3 bracket within...
Service Manual
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... the absence of a cable clip, can prevent the computer cover from closing properly or cause damage to the equipment. 10 For the Vostro 220s, replace the chassis support bracket (see "Configuring Your Computer After Removing or Installing a PCI or PCI Express Card" on page 45. 12 Install any cables that the card is...
... the absence of a cable clip, can prevent the computer cover from closing properly or cause damage to the equipment. 10 For the Vostro 220s, replace the chassis support bracket (see "Configuring Your Computer After Removing or Installing a PCI or PCI Express Card" on page 45. 12 Install any cables that the card is...
