Quick Reference Guide
Page 2
... on and not blinking, and then press and hold the (Start) button for printer hardware. If not specified, the print image will be sure to specify the envelope setting on the printer driver. Troubleshooting Clearing jams Æ See "Clearing Jams" in the User's Guide Print quality ...and other printing problems Æ See "Troubleshooting" in the User's Guide Common error messages Æ See "Understanding Printer Messages" in the User's Guide support.dell.com Envelope#10 To prevent DL and Monarch from being wrinkled, they are recommended to software...
... on and not blinking, and then press and hold the (Start) button for printer hardware. If not specified, the print image will be sure to specify the envelope setting on the printer driver. Troubleshooting Clearing jams Æ See "Clearing Jams" in the User's Guide Print quality ...and other printing problems Æ See "Troubleshooting" in the User's Guide Common error messages Æ See "Understanding Printer Messages" in the User's Guide support.dell.com Envelope#10 To prevent DL and Monarch from being wrinkled, they are recommended to software...
User's Guide
Page 9
...Color Registration Chart 127 Determining Values 128 Entering Values 129 17 Clearing Jams 131 Avoiding Jams 131 Identifying the Location of Paper Jams 132 Clearing Paper Jams From the Front of the Printer . . . 133 Clearing Paper Jams From the Back of the Printer . . . 134 Clearing Paper Jams From the Output Tray 136 Troubleshooting... 139 18 Troubleshooting 141 Basic Printer Problems 141 Display Problems 141 Printing ...
...Color Registration Chart 127 Determining Values 128 Entering Values 129 17 Clearing Jams 131 Avoiding Jams 131 Identifying the Location of Paper Jams 132 Clearing Paper Jams From the Front of the Printer . . . 133 Clearing Paper Jams From the Back of the Printer . . . 134 Clearing Paper Jams From the Output Tray 136 Troubleshooting... 139 18 Troubleshooting 141 Basic Printer Problems 141 Display Problems 141 Printing ...
User's Guide
Page 20
Setup diagram Troubleshooting "Troubleshooting" on page 141 18 Finding Information What are you looking for? • Safety information • Warranty information Find it here Product Information Guide How to set up my printer CAUTION: Read and follow all safety instructions in your Product Information Guide prior to setting up and operating your printer.
Setup diagram Troubleshooting "Troubleshooting" on page 141 18 Finding Information What are you looking for? • Safety information • Warranty information Find it here Product Information Guide How to set up my printer CAUTION: Read and follow all safety instructions in your Product Information Guide prior to setting up and operating your printer.
User's Guide
Page 21
... • Answers to technical service and support questions support.dell.com provides several online tools, • Documentation for components, such as printer driver • Customer Care - Printer documentation and product specifications Go to access help tools and information. Finding Information 19 Troubleshooting hints and tips, articles from technicians, and online courses • Upgrades - What...
... • Answers to technical service and support questions support.dell.com provides several online tools, • Documentation for components, such as printer driver • Customer Care - Printer documentation and product specifications Go to access help tools and information. Finding Information 19 Troubleshooting hints and tips, articles from technicians, and online courses • Upgrades - What...
User's Guide
Page 106
...order by phone, call the number that appears in the Order by Phone section. To exit, click the X button at support.dell.com. Dell 1250c Color Printer - If you can be downloaded from the Select Reorder URL list. To use the Quick Launch Utility, select to install the... the web: a Select a web address from the Dell Support website located at the top-right of the window. 104 Understanding Your Printer Software Status Window, Tool Box, Updater, and Troubleshooting. 3 If you install the Dell software. Dell Supplies Management System window appears. Software Update The firmware ...
...order by phone, call the number that appears in the Order by Phone section. To exit, click the X button at support.dell.com. Dell 1250c Color Printer - If you can be downloaded from the Select Reorder URL list. To use the Quick Launch Utility, select to install the... the web: a Select a web address from the Dell Support website located at the top-right of the window. 104 Understanding Your Printer Software Status Window, Tool Box, Updater, and Troubleshooting. 3 If you install the Dell software. Dell Supplies Management System window appears. Software Update The firmware ...
User's Guide
Page 107
...used to create driver installation packages that you have created will reduce the amount of work required when installing the printer driver. • Install the Dell™ 1250c Color Printer driver in the computer on which the setup disk is to be created. • The setup disk can contain...Print orientation and Multiple Up (document settings) • Watermarks If you to multiple computers running the same operating system. Click to open the Troubleshooting Guide, which the disk was created or computers running on the same operating system, create a setup disk in a floppy disk or in ...
...used to create driver installation packages that you have created will reduce the amount of work required when installing the printer driver. • Install the Dell™ 1250c Color Printer driver in the computer on which the setup disk is to be created. • The setup disk can contain...Print orientation and Multiple Up (document settings) • Watermarks If you to multiple computers running the same operating system. Click to open the Troubleshooting Guide, which the disk was created or computers running on the same operating system, create a setup disk in a floppy disk or in ...
User's Guide
Page 143
...Problems Problem After the printer is turned on, (Ready/Data) indicator is working. 18 Troubleshooting Basic Printer Problems Some printer problems can be easy to a properly grounded electrical outlet. • The printer is turned on. • The electrical outlet is not turned off the printer, wait for 10 .... • Other electrical equipment plugged into the outlet is not lit. Troubleshooting 141 Action Turn off the printer, wait for 10 seconds, and then turn on the printer. If a problem occurs with your printer, check each of the above and still have a problem, turn on the...
...Problems Problem After the printer is turned on, (Ready/Data) indicator is working. 18 Troubleshooting Basic Printer Problems Some printer problems can be easy to a properly grounded electrical outlet. • The printer is turned on. • The electrical outlet is not turned off the printer, wait for 10 .... • Other electrical equipment plugged into the outlet is not lit. Troubleshooting 141 Action Turn off the printer, wait for 10 seconds, and then turn on the printer. If a problem occurs with your printer, check each of the above and still have a problem, turn on the...
User's Guide
Page 144
...Job did not print or incorrect Ensure that the print media is loaded correctly. characters printed. Ensure that you are using the correct printer driver. Print media misfeeds or multiple feeds occur Ensure that the envelope is creased after Ensure that the print media you are using...when it may skew or buckle. Ensure that the correct print media size is empty. See "Loading Print Media" on page 64. 142 Troubleshooting Otherwise, it is selected. Do not overfill the print media sources. Do not mix print media types. Verify that the spooler has not ...
...Job did not print or incorrect Ensure that the print media is loaded correctly. characters printed. Ensure that you are using the correct printer driver. Print media misfeeds or multiple feeds occur Ensure that the envelope is creased after Ensure that the print media you are using...when it may skew or buckle. Ensure that the correct print media size is empty. See "Loading Print Media" on page 64. 142 Troubleshooting Otherwise, it is selected. Do not overfill the print media sources. Do not mix print media types. Verify that the spooler has not ...
User's Guide
Page 145
...see "Understanding the Tool Box Menus" on page 87. Confirm the amount of toner in the MPF. Troubleshooting 143 Problem Action Page breaks in unexpected Increase the setting for Fault Time-Out in the printer driver. source or on page 103. For more information about Tool Box, see... "Printer Status Window" on the wrong print media. Job prints from the wrong Check the Paper Type in...
...see "Understanding the Tool Box Menus" on page 87. Confirm the amount of toner in the MPF. Troubleshooting 143 Problem Action Page breaks in unexpected Increase the setting for Fault Time-Out in the printer driver. source or on page 103. For more information about Tool Box, see... "Printer Status Window" on the wrong print media. Job prints from the wrong Check the Paper Type in...
User's Guide
Page 146
... driver. Paper Sizes" on back side No Go to action 4. complete. 1 On the Paper/Output tab in Printing Preferences of the printer driver, check the Paper Type setting. 2 Load dry (not damp) and correct print media, and then click Print Test Page in the... complete. Is the problem recovered? 4 Disable the Toner Saving Mode in Printing Preferences of the printer driver. Toner smears or print comes off/Stain on page 56. Go to action 3. Contact Dell. 144 Troubleshooting If not, use the print media recommended for the printer. complete. 1 On the Advanced tab in the...
... driver. Paper Sizes" on back side No Go to action 4. complete. 1 On the Paper/Output tab in Printing Preferences of the printer driver, check the Paper Type setting. 2 Load dry (not damp) and correct print media, and then click Print Test Page in the... complete. Is the problem recovered? 4 Disable the Toner Saving Mode in Printing Preferences of the printer driver. Toner smears or print comes off/Stain on page 56. Go to action 3. Contact Dell. 144 Troubleshooting If not, use the print media recommended for the printer. complete. 1 On the Advanced tab in the...
User's Guide
Page 147
...change the plain paper to action 2. See "Supported Paper Sizes" on the Printer Maintenance tab. 2 Adjust the fixing temperature by turning up the value for the printer. Go to exit Tool Box. Troubleshooting 145 Is the problem recovered? 2 Verify that the correct print media is complete.... The task is being used. Contact Dell. If not, use the print media recommended for your ...
...change the plain paper to action 2. See "Supported Paper Sizes" on the Printer Maintenance tab. 2 Adjust the fixing temperature by turning up the value for the printer. Go to exit Tool Box. Troubleshooting 145 Is the problem recovered? 2 Verify that the correct print media is complete.... The task is being used. Contact Dell. If not, use the print media recommended for your ...
User's Guide
Page 150
... media, use The task is complete. 1 Clean inside the printer and performing test print. complete. Contact Dell. 148 Troubleshooting Action Yes 1 Adjust the transfer bias. See "Cleaning Inside the Printer" on the complete. Mottle No Contact Dell. Is the problem recovered? Action Yes 1 Clean inside the printer by using the cleaning rod. The task is the...
... media, use The task is complete. 1 Clean inside the printer and performing test print. complete. Contact Dell. 148 Troubleshooting Action Yes 1 Adjust the transfer bias. See "Cleaning Inside the Printer" on the complete. Mottle No Contact Dell. Is the problem recovered? Action Yes 1 Clean inside the printer by using the cleaning rod. The task is the...
User's Guide
Page 151
... to exit Tool Box. For example, change the plain paper to action 3. Contact Dell. Action Yes 1 Adjust the transfer bias. driver. complete. Go to thick. 1 On the Paper/Output tab in the printer complete. No Go to action 4. Go to action 2. Diagnosis tab. 2 Click... is 1 Launch the Tool Box, click Chart Print on the Printer Maintenance tab. 2 Adjust the fixing temperature by turning up the value for the printer. Is the problem recovered? The task is printed. Troubleshooting 149 on the complete. Try The task is the print media ...
... to exit Tool Box. For example, change the plain paper to action 3. Contact Dell. Action Yes 1 Adjust the transfer bias. driver. complete. Go to thick. 1 On the Paper/Output tab in the printer complete. No Go to action 4. Go to action 2. Diagnosis tab. 2 Click... is 1 Launch the Tool Box, click Chart Print on the Printer Maintenance tab. 2 Adjust the fixing temperature by turning up the value for the printer. Is the problem recovered? The task is printed. Troubleshooting 149 on the complete. Try The task is the print media ...
User's Guide
Page 153
The task is complete. Is the problem recovered? 2 Start Developer Stir Mode. 1 Launch the Tool Box, click Developer Stir Mode on the Printer Maintenance tab. 2 Select the value close to the altitude of toner in each toner cartridge. 1 Check the toner level in the Status tab in a... the location. 1 Launch the Tool Box, and click Adjust Altitude on the Diagnosis tab. 2 Click the Start button. Is the problem recovered? Troubleshooting 151 No Contact Dell. No Go to be replaced. Yes The task is complete. Action 1 The toner cartridges may be low or need to action 2. Is them ...
The task is complete. Is the problem recovered? 2 Start Developer Stir Mode. 1 Launch the Tool Box, click Developer Stir Mode on the Printer Maintenance tab. 2 Select the value close to the altitude of toner in each toner cartridge. 1 Check the toner level in the Status tab in a... the location. 1 Launch the Tool Box, and click Adjust Altitude on the Diagnosis tab. 2 Click the Start button. Is the problem recovered? Troubleshooting 151 No Contact Dell. No Go to be replaced. Yes The task is complete. Action 1 The toner cartridges may be low or need to action 2. Is them ...
User's Guide
Page 154
...Go to Go to action 2. and "Print Media Guidelines" on page 56 complete. Your Envelope#10), printer is shorter than envelopes, contact Dell. 2 Check the crease. action 4a. 152 Troubleshooting See "Supported Paper Sizes" on page 49. If printing on the long edge? crease is is The... envelope Envelope#10. If not, use the print media recommended for the printer. Wrinkled/Stained paper Action Yes...
...Go to Go to action 2. and "Print Media Guidelines" on page 56 complete. Your Envelope#10), printer is shorter than envelopes, contact Dell. 2 Check the crease. action 4a. 152 Troubleshooting See "Supported Paper Sizes" on page 49. If printing on the long edge? crease is is The... envelope Envelope#10. If not, use the print media recommended for the printer. Wrinkled/Stained paper Action Yes...
User's Guide
Page 156
... tab. 3 Click the Start button next to Auto Correct. See "Cleaning the Color Toner Density (CTD) Sensor" on page 125. 2 Launch the Tool Box, and click Color Registration Adjustment on the Printer Maintenance tab. 2 Click the Start button next to Auto Correct. The task is complete.... Is the problem recovered? 2 Clean the CTD sensor. 1 Clean the CTD sensor. Is the problem recovered? Go to action 2. No Go to action 3. 154 Troubleshooting
... tab. 3 Click the Start button next to Auto Correct. See "Cleaning the Color Toner Density (CTD) Sensor" on page 125. 2 Launch the Tool Box, and click Color Registration Adjustment on the Printer Maintenance tab. 2 Click the Start button next to Auto Correct. The task is complete.... Is the problem recovered? 2 Clean the CTD sensor. 1 Clean the CTD sensor. Is the problem recovered? Go to action 2. No Go to action 3. 154 Troubleshooting
User's Guide
Page 157
.... No Contact Dell. Is the problem recovered? Yes The task is 1 Load one sheet of 0. Action 3 Print the Color Registration Chart and manually correct the color registration. 1 Click Color Registration Adjustment on the Printer Maintenance tab. ...2 Click the Start button next to be printed on facing down, and then print a blank sheet of paper. Protrudent / Bumpy paper No Contact Dell. Is the problem recovered? print a solid image all straight lines are at the value of paper on the MPF, and then complete. Troubleshooting 155 See "Adjusting Color...
.... No Contact Dell. Is the problem recovered? Yes The task is 1 Load one sheet of 0. Action 3 Print the Color Registration Chart and manually correct the color registration. 1 Click Color Registration Adjustment on the Printer Maintenance tab. ...2 Click the Start button next to be printed on facing down, and then print a blank sheet of paper. Protrudent / Bumpy paper No Contact Dell. Is the problem recovered? print a solid image all straight lines are at the value of paper on the MPF, and then complete. Troubleshooting 155 See "Adjusting Color...
User's Guide
Page 158
No Go to check the motor sound. Action 1 Locate the cause of Sound button to action 2. 156 Troubleshooting Yes Contact Dell. See "Replacing Toner Cartridges" on page 118. 2 Launch the Tool Box, and click Machine Check on the Diagnosis tab. 3 Select Main Motor Operation ... button. 4 Click the Play of the problem by removing the toner cartridges. 1 Remove the toner cartridges. For more information about Tool Box, see "Printer Status Window" on page 87. For more information about Status Monitor, see "Understanding the Tool Box Menus" on page 103. Noise NOTE: In this ...
No Go to check the motor sound. Action 1 Locate the cause of Sound button to action 2. 156 Troubleshooting Yes Contact Dell. See "Replacing Toner Cartridges" on page 118. 2 Launch the Tool Box, and click Machine Check on the Diagnosis tab. 3 Select Main Motor Operation ... button. 4 Click the Play of the problem by removing the toner cartridges. 1 Remove the toner cartridges. For more information about Tool Box, see "Printer Status Window" on page 87. For more information about Status Monitor, see "Understanding the Tool Box Menus" on page 103. Noise NOTE: In this ...
User's Guide
Page 159
...Troubleshooting 157 NOTE: Do not check the operation of the toner cartridges. No Go to perform Dispense Motor Check for CMYK in any order you desire. NOTE: You can perform Dispense Motor Check for the rest of the dispense motor repeatedly. Does the noise generated from the printer ... and click the Start button. 3 Click the Play of Sound button to check the motor sound. 4 Repeat steps 1 and 2 to action 3. Contact Dell. For more information about Status Monitor, see "Understanding the Tool Box Menus" on page 87. Action Yes 2 1 Click Machine Check on page 103. ...
...Troubleshooting 157 NOTE: Do not check the operation of the toner cartridges. No Go to perform Dispense Motor Check for CMYK in any order you desire. NOTE: You can perform Dispense Motor Check for the rest of the dispense motor repeatedly. Does the noise generated from the printer ... and click the Start button. 3 Click the Play of Sound button to check the motor sound. 4 Repeat steps 1 and 2 to action 3. Contact Dell. For more information about Status Monitor, see "Understanding the Tool Box Menus" on page 87. Action Yes 2 1 Click Machine Check on page 103. ...
User's Guide
Page 162
... Condensation has occurred inside the side door of your printer. 160 Troubleshooting This also occurs when the printer is operating in winter. Adjust the humidity or relocate the printer to know the model of your printer type and serial number. Contacting Service When you call for printer service, be prepared to describe the problem you heat...
... Condensation has occurred inside the side door of your printer. 160 Troubleshooting This also occurs when the printer is operating in winter. Adjust the humidity or relocate the printer to know the model of your printer type and serial number. Contacting Service When you call for printer service, be prepared to describe the problem you heat...