User's Guide
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... MORE INFORMATION You can access the user's guide in other languages from the Manual folder on the printer software CD. Online User's Guide Printer Driver Help Provides you with your printer, troubleshooting, and installing accessories. Dell website If you have Internet access, you with information on how to print documents with help screen, click Help...
... MORE INFORMATION You can access the user's guide in other languages from the Manual folder on the printer software CD. Online User's Guide Printer Driver Help Provides you with your printer, troubleshooting, and installing accessories. Dell website If you have Internet access, you with information on how to print documents with help screen, click Help...
User's Guide
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...Printing reports 49 49 Printing a report 49 Adjusting the color contrast 50 Clearing memory 50 Cleaning your printer 50 Cleaning the outside 50 Cleaning the inside 52 Cleaning the scan unit 53 Maintaining the cartridge ...container 57 Maintenance parts 57 Checking replaceables 57 Managing your printer from the website 57 To access Embedded Web Service: 57 Checking the printer's serial number TROUBLESHOOTING 58 Tips for avoiding paper jams 58 58 Clearing document... problems 68 Copying problems 69 Scanning problems 69 Dell Scan Manager problems 70 Fax problems 70 Common Windows problems Contents | 9
...Printing reports 49 49 Printing a report 49 Adjusting the color contrast 50 Clearing memory 50 Cleaning your printer 50 Cleaning the outside 50 Cleaning the inside 52 Cleaning the scan unit 53 Maintaining the cartridge ...container 57 Maintenance parts 57 Checking replaceables 57 Managing your printer from the website 57 To access Embedded Web Service: 57 Checking the printer's serial number TROUBLESHOOTING 58 Tips for avoiding paper jams 58 58 Clearing document... problems 68 Copying problems 69 Scanning problems 69 Dell Scan Manager problems 70 Fax problems 70 Common Windows problems Contents | 9
User's Guide
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...on page 62 for more information on page 62 for the error to find out what the problem is pressed, it . On • The printer is powered on page 62. • The toner cartridge is empty, exhausted, or needs to "Understanding display messages" on and can temporarily improve...be used. The instruction in the Troubleshooting section will guide you to solve the problem. Green Blinking • • When the green LED blinks slowly, the printer is of the Status LED indicates the printer's current status. When the green LED blinks rapidly, the printer is low or needs to solve...
...on page 62 for more information on page 62 for the error to find out what the problem is pressed, it . On • The printer is powered on page 62. • The toner cartridge is empty, exhausted, or needs to "Understanding display messages" on and can temporarily improve...be used. The instruction in the Troubleshooting section will guide you to solve the problem. Green Blinking • • When the green LED blinks slowly, the printer is of the Status LED indicates the printer's current status. When the green LED blinks rapidly, the printer is low or needs to solve...
User's Guide
Page 58
... the ADF. Ensure that the paper level is below the paper capacity mark on the inside of the ADF. Open the ADF cover. 3. troubleshooting This chapter gives helpful information about what to the right using both hands. 1 ADF cover 3. This illustration may differ from the document output...remaining pages from the ADF. 2. Pull the jammed paper gently out of the tray. • Do not remove paper from the tray while your printer depending on page 29.) • Ensure that the adjustable guides are positioned correctly. • Do not overload the tray. This chapter includes: ...
... the ADF. Ensure that the paper level is below the paper capacity mark on the inside of the ADF. Open the ADF cover. 3. troubleshooting This chapter gives helpful information about what to the right using both hands. 1 ADF cover 3. This illustration may differ from the document output...remaining pages from the ADF. 2. Pull the jammed paper gently out of the tray. • Do not remove paper from the tray while your printer depending on page 29.) • Ensure that the adjustable guides are positioned correctly. • Do not overload the tray. This chapter includes: ...
User's Guide
Page 59
... automatically ejected from the feed area by gently pulling it snaps into place. Paper Jam 2 Check Inside Inside the printer and in the display depending on page 59. Insert the tray 1 into the ADF. Printing automatically resumes. Roller ...misfeed 1. Seize the misfeed paper, and remove the paper from the printer. Open the scanner lid. 2. Open and close the front cover. CLEARING PAPER JAMS When a paper jam occurs, the warning... steps to locate and clear the paper jam. Open the scan unit. Troubleshooting | 59
... automatically ejected from the feed area by gently pulling it snaps into place. Paper Jam 2 Check Inside Inside the printer and in the display depending on page 59. Insert the tray 1 into the ADF. Printing automatically resumes. Roller ...misfeed 1. Seize the misfeed paper, and remove the paper from the printer. Open the scanner lid. 2. Open and close the front cover. CLEARING PAPER JAMS When a paper jam occurs, the warning... steps to locate and clear the paper jam. Open the scan unit. Troubleshooting | 59
User's Guide
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...it is 180°C (356°F). Be careful not to the next step. 3. The fuser's operating temperature is completely closed , the printer will not operate. 60 | Troubleshooting 1 fuser lever If the scan unit is hot and could cause burns! Open the rear cover. 4. 2. Open and close the front ...cover. Gently pull the paper out of the printer. If you do not see the jammed paper, pull it is any resistance ...
...it is 180°C (356°F). Be careful not to the next step. 3. The fuser's operating temperature is completely closed , the printer will not operate. 60 | Troubleshooting 1 fuser lever If the scan unit is hot and could cause burns! Open the rear cover. 4. 2. Open and close the front ...cover. Gently pull the paper out of the printer. If you do not see the jammed paper, pull it is any resistance ...
User's Guide
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Close the rear cover. Carefully take the jammed paper out of the printer. 10. Printing automatically resumes. 8. Be careful not to pinch your fingers! 6. Troubleshooting | 61 Pull down the scan unit gently and slowly until it is completely closed. Lower down the fuser lever. 7. Ensure that it is securely latched. Open the scan unit. 9.
Close the rear cover. Carefully take the jammed paper out of the printer. 10. Printing automatically resumes. 8. Be careful not to pinch your fingers! 6. Troubleshooting | 61 Pull down the scan unit gently and slowly until it is completely closed. Lower down the fuser lever. 7. Ensure that it is securely latched. Open the scan unit. 9.
User's Guide
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...operation. Time expired while reading data. latched. Refer to the tables below to accept Yes. Use the correct file format. 62 | Troubleshooting MESSAGE Group Not Available Install Imaging Unit Install Toner T Invalid Toner T [Incompatible] IP Conflict Line Busy [Line Error] Low Heat...Motor Locked MEANING SUGGESTED SOLUTIONS You have installed is a problem in the printer. Install the imaging unit. Install the a Dell-genuine toner cartridge designed for service, it if necessary. Try again. Error] The printer has a communication problem. If the problem persists, call for service....
...operation. Time expired while reading data. latched. Refer to the tables below to accept Yes. Use the correct file format. 62 | Troubleshooting MESSAGE Group Not Available Install Imaging Unit Install Toner T Invalid Toner T [Incompatible] IP Conflict Line Busy [Line Error] Low Heat...Motor Locked MEANING SUGGESTED SOLUTIONS You have installed is a problem in the printer. Install the imaging unit. Install the a Dell-genuine toner cartridge designed for service, it if necessary. Try again. Error] The printer has a communication problem. If the problem persists, call for service....
User's Guide
Page 63
...unit area" on . It is not a Dellgenuine cartridge. The life of the Remove paper. Troubleshooting | 63 Alternatively, split the transmission into place. The receiving fax machine has not answered after more... Dellgenuine cartridge. authentication setting. There is not securely latched. Ensure that the receiving printer is a problem in Configure the POP3 POP3. If you select Stop by pressing ...There is full of the part expires soon. The toner cartridge you tried to use Dell-genuine color toner cartridge. The print quality may significantly differ from the genuine. Replace...
...unit area" on . It is not a Dellgenuine cartridge. The life of the Remove paper. Troubleshooting | 63 Alternatively, split the transmission into place. The receiving fax machine has not answered after more... Dellgenuine cartridge. authentication setting. There is not securely latched. Ensure that the receiving printer is a problem in Configure the POP3 POP3. If you select Stop by pressing ...There is full of the part expires soon. The toner cartridge you tried to use Dell-genuine color toner cartridge. The print quality may significantly differ from the genuine. Replace...
User's Guide
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... off and on page 53. Press OK to toggle the message to the available SMTP. By doing this, you select Continue, the printer keeps printing, but the quality cannot be activated only with a new one. server. card. Replace the corresponding toner cartridge with the left... the problem persists, call for service. Load paper in the tray. 64 | Troubleshooting The printer stops printing. When you are loading. This message appears when the toner is a problem on Configure your printer stops printing. Take out the toner cartridge and thoroughly shake it. Load the correct...
... off and on page 53. Press OK to toggle the message to the available SMTP. By doing this, you select Continue, the printer keeps printing, but the quality cannot be activated only with a new one. server. card. Replace the corresponding toner cartridge with the left... the problem persists, call for service. Load paper in the tray. 64 | Troubleshooting The printer stops printing. When you are loading. This message appears when the toner is a problem on Configure your printer stops printing. Take out the toner cartridge and thoroughly shake it. Load the correct...
User's Guide
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... following : • The front cover or rear cover is not closed. Select Dell 1235cn Color Laser MFP as the default printer. Load paper. • The toner cartridge is resolved. Follow the suggested solutions ...printer may be configured incorrectly. Check the printer properties to feed correctly the envelopes. The printer driver may be incorrectly installed. The printer is incorrect. Check the display message on page 58. Get more than one type, size, and weight. • If multiple sheets have caused a paper jam, clear the paper jam. Troubleshooting...
... following : • The front cover or rear cover is not closed. Select Dell 1235cn Color Laser MFP as the default printer. Load paper. • The toner cartridge is resolved. Follow the suggested solutions ...printer may be configured incorrectly. Check the printer properties to feed correctly the envelopes. The printer driver may be incorrectly installed. The printer is incorrect. Check the display message on page 58. Get more than one type, size, and weight. • If multiple sheets have caused a paper jam, clear the paper jam. Troubleshooting...
User's Guide
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... necessary, replace the toner cartridge. Check the file to clear the problem. Contact a service representative. 66 | Troubleshooting CONDITION POSSIBLE CAUSE SUGGESTED SOLUTIONS The printer does not print PDF file correctly. Images are not clear The resolution of the page is too low. Printing ...contain blank pages. Clean the LSU, contact a service representative. Select the correct paper source. page or try a new printer cable. Disconnect the printer cable and reconnect. The software application is defective or out of the complex. Try printing a job from the wrong paper...
... necessary, replace the toner cartridge. Check the file to clear the problem. Contact a service representative. 66 | Troubleshooting CONDITION POSSIBLE CAUSE SUGGESTED SOLUTIONS The printer does not print PDF file correctly. Images are not clear The resolution of the page is too low. Printing ...contain blank pages. Clean the LSU, contact a service representative. Select the correct paper source. page or try a new printer cable. Disconnect the printer cable and reconnect. The software application is defective or out of the complex. Try printing a job from the wrong paper...
User's Guide
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... "Cleaning the inside of the printer. For service, contact a service representative. Clean the inside the toner cartridge has probably been scratched. See "Selecting print media" on page 24. • Remove the toner cartridge and install a new one . Troubleshooting | 67 See "Replacing the ... problems. • If background scatter covers the entire surface area of a printed page, adjust the print resolution through your printer. CONDITION Dropouts AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc White Spots SUGGESTED SOLUTIONS If faded areas, generally rounded, occur randomly on the page...
... "Cleaning the inside of the printer. For service, contact a service representative. Clean the inside the toner cartridge has probably been scratched. See "Selecting print media" on page 24. • Remove the toner cartridge and install a new one . Troubleshooting | 67 See "Replacing the ... problems. • If background scatter covers the entire surface area of a printed page, adjust the print resolution through your printer. CONDITION Dropouts AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc White Spots SUGGESTED SOLUTIONS If faded areas, generally rounded, occur randomly on the page...
User's Guide
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... or lighten the background of the copies. • If defects are on the scanner glass or face up in printer driver's properties. See "Cleaning the inside of the printer. Contact a service representative. 68 | Troubleshooting CONDITION Character Voids A Horizontal stripes AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc Curl SUGGESTED SOLUTIONS Character voids are white areas within...
... or lighten the background of the copies. • If defects are on the scanner glass or face up in printer driver's properties. See "Cleaning the inside of the printer. Contact a service representative. 68 | Troubleshooting CONDITION Character Voids A Horizontal stripes AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc Curl SUGGESTED SOLUTIONS Character voids are white areas within...
User's Guide
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...8226; In high humidity areas, do not leave paper in the printer for copy paper or pieces of copy paper remaining in the printer after the received data has been printed. • Graphics are scanned more toner. Troubleshooting | 69 Frequent copy paper • Fan the stack of time...• produces fewer copies than text. • Communication speed slows in the tray with a known good cable. Dell Scan Manager problems CONDITION I cannot use the Dell Scan Manager SUGGESTED SOLUTIONS Check your originals may be forms, newsletters, books, or other documents that use to make ...
...8226; In high humidity areas, do not leave paper in the printer for copy paper or pieces of copy paper remaining in the printer after the received data has been printed. • Graphics are scanned more toner. Troubleshooting | 69 Frequent copy paper • Fan the stack of time...• produces fewer copies than text. • Communication speed slows in the tray with a known good cable. Dell Scan Manager problems CONDITION I cannot use the Dell Scan Manager SUGGESTED SOLUTIONS Check your originals may be forms, newsletters, books, or other documents that use to make ...
User's Guide
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... appear Close all software applications. or higher. Faxes do not dial correctly Ensure that there is power to the electrical outlet. The printer dials a number, but the print job has not disappeared from the Acrobat printing options. messages appear These messages may need and then... setting. Speak with the other fax machine fails The other applications, reboot Windows and try again to store the fax. 70 | Troubleshooting CONDITION SUGGESTED SOLUTIONS Blank areas appear at the Cover page. It will take longer to print when you the fax had a temporary document...
... appear Close all software applications. or higher. Faxes do not dial correctly Ensure that there is power to the electrical outlet. The printer dials a number, but the print job has not disappeared from the Acrobat printing options. messages appear These messages may need and then... setting. Speak with the other fax machine fails The other applications, reboot Windows and try again to store the fax. 70 | Troubleshooting CONDITION SUGGESTED SOLUTIONS Blank areas appear at the Cover page. It will take longer to print when you the fax had a temporary document...