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... performing a simple reset of this process. If you diagnose and solve many common problems. Note that resetting your receiver twice in again. Running the System Test (at the end of the DIRECTV® HD DVR. DIRECTV® HD DVR RECEIVER USER GUIDE TROUBLESHOOTING TIPS RESET YOUR RECEIVER Many... problems can be logged into your account on the front of the DIRECTV Receiver for program guide information to reacquire all your program ...
... performing a simple reset of this process. If you diagnose and solve many common problems. Note that resetting your receiver twice in again. Running the System Test (at the end of the DIRECTV® HD DVR. DIRECTV® HD DVR RECEIVER USER GUIDE TROUBLESHOOTING TIPS RESET YOUR RECEIVER Many... problems can be logged into your account on the front of the DIRECTV Receiver for program guide information to reacquire all your program ...
System Manual
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... does not pass the System Test, check any of these steps to run a basic diagnostics check on your DVR: 1. If you have problems, call DIRECTV Customer Service at 1.800.531.5000. 8. Occasional fluctuations in place correctly. jacks, cables, etc. - Select "Settings & Help". 4. are ...5. If your TV and the DVR. 2. The access card is a problem. Slide the mode switch to the DIRECTV position, then press MENU. 3. If you continue to have a High-Definition DVR, select "Run System Test". 6. DIRECTV® HD DVR RECEIVER USER GUIDE TROUBLESHOOTING TIPS RUN THE SYSTEM TEST The...
... does not pass the System Test, check any of these steps to run a basic diagnostics check on your DVR: 1. If you have problems, call DIRECTV Customer Service at 1.800.531.5000. 8. Occasional fluctuations in place correctly. jacks, cables, etc. - Select "Settings & Help". 4. are ...5. If your TV and the DVR. 2. The access card is a problem. Slide the mode switch to the DIRECTV position, then press MENU. 3. If you continue to have a High-Definition DVR, select "Run System Test". 6. DIRECTV® HD DVR RECEIVER USER GUIDE TROUBLESHOOTING TIPS RUN THE SYSTEM TEST The...
System Manual
Page 105
...all the connections on the back of the satellite, you see a message that blocks your dish. Solution: Weather issues are no weather problems in your area, reset your DIRECTV® Receiver. If there are usually temporary. Check Satellite (SAT-IN) Connections Coaxial Satellite Cable If the... problem is coming from your signal strength is frozen, blocky, or pixels, there may cause this issue. FREQUENTLY ASKED QUESTIONS Q: What to the...
...all the connections on the back of the satellite, you see a message that blocks your dish. Solution: Weather issues are no weather problems in your area, reset your DIRECTV® Receiver. If there are usually temporary. Check Satellite (SAT-IN) Connections Coaxial Satellite Cable If the... problem is coming from your signal strength is frozen, blocky, or pixels, there may cause this issue. FREQUENTLY ASKED QUESTIONS Q: What to the...
System Manual
Page 106
... screen. Your TV may be on and off all equipment connected to your TV, wait a few minutes, then turn off . If you see the your DIRECTV picture, verify the input your TV is not working for the input to whichever input gives a picture. It may need to be on . If... problems persist, turn the DIRECTV® Receiver back on the front panel, sides, bottom, or top edges of your TV is not available: 1. Find the Input or Source button...
... screen. Your TV may be on and off all equipment connected to your TV, wait a few minutes, then turn off . If you see the your DIRECTV picture, verify the input your TV is not working for the input to whichever input gives a picture. It may need to be on . If... problems persist, turn the DIRECTV® Receiver back on the front panel, sides, bottom, or top edges of your TV is not available: 1. Find the Input or Source button...
System Manual
Page 107
...than four digits long, the receiver might wait two seconds before tuning to the channel. Check the batteries in DIRECTV mode. If it doesn't, make sure you are almost always the problem. Press the RES button on the receiver could be weak, dead or installed incorrectly. Remote sensor on your... TV. Remote Sensor Make sure the remote control is in the remote control. They may be blocked. If you first slide the MODE switch to one your DIRECTV Receiver?...
...than four digits long, the receiver might wait two seconds before tuning to the channel. Check the batteries in DIRECTV mode. If it doesn't, make sure you are almost always the problem. Press the RES button on the receiver could be weak, dead or installed incorrectly. Remote sensor on your... TV. Remote Sensor Make sure the remote control is in the remote control. They may be blocked. If you first slide the MODE switch to one your DIRECTV Receiver?...
System Manual
Page 108
...the following: To Check the Receiver: Verify the detachable power cord is "live" by a wall switch. If the indicator lights on , the problem may also see an onscreen message that when you replace the batteries, you are running low and should not have to reprogram your remote to...Causes: Remote batteries have been completely dead for instructions on how to program your remote to your receiver won 't my DIRECTV® Receiver turn on ? Solution: If your DIRECTV Remote Control. Check the outlet or power strip to receiver. Your receiver won't turn on with the remote control. ...
...the following: To Check the Receiver: Verify the detachable power cord is "live" by a wall switch. If the indicator lights on , the problem may also see an onscreen message that when you replace the batteries, you are running low and should not have to reprogram your remote to...Causes: Remote batteries have been completely dead for instructions on how to program your remote to your receiver won 't my DIRECTV® Receiver turn on ? Solution: If your DIRECTV Remote Control. Check the outlet or power strip to receiver. Your receiver won't turn on with the remote control. ...
System Manual
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...RECEIVER USER GUIDE Solution: If satellite data acquisition still does not move forward, press the RESET button behind the access panel door on your DIRECTV Receiver. This may be set up incorrectly. Possible Causes: This may be acquired. After five minutes, the screen saver will display. May...; Receiver and wait for program guide information to DIRECTV for assistance. 110 While the "Acquiring Guide Data" or "Acquiring Data From Satellite" message is on the screen. Possible Causes: Problem with how the program was produced or how it was sent to be normal. Reset Button Q: Why ...
...RECEIVER USER GUIDE Solution: If satellite data acquisition still does not move forward, press the RESET button behind the access panel door on your DIRECTV Receiver. This may be set up incorrectly. Possible Causes: This may be acquired. After five minutes, the screen saver will display. May...; Receiver and wait for program guide information to DIRECTV for assistance. 110 While the "Acquiring Guide Data" or "Acquiring Data From Satellite" message is on the screen. Possible Causes: Problem with how the program was produced or how it was sent to be normal. Reset Button Q: Why ...
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... if applicable. Check the HD output resolutions and deselect those not supported by changing the input to the correct mode, and that your DIRECTV® Receiver. Verify that audio cables are on and set the resolution to one your receiver. The cables between your TV and the... receiver may not be a problem with picture? For 1080p programs, some TVs do not support 480i. Also, many TVs do not support the 24 frame-per-second rate DIRECTV provides. TROUBLESHOOTING & FAQS FREQUENTLY ASKED QUESTIONS If the issue continues, reset ...
... if applicable. Check the HD output resolutions and deselect those not supported by changing the input to the correct mode, and that your DIRECTV® Receiver. Verify that audio cables are on and set the resolution to one your receiver. The cables between your TV and the... receiver may not be a problem with picture? For 1080p programs, some TVs do not support 480i. Also, many TVs do not support the 24 frame-per-second rate DIRECTV provides. TROUBLESHOOTING & FAQS FREQUENTLY ASKED QUESTIONS If the issue continues, reset ...
System Manual
Page 113
... caused the receiver to a power surge. Q: Why does my DIRECTV DVR turn off unexpectedly. CHAPTER 8 - TROUBLESHOOTING & FAQS FREQUENTLY ASKED QUESTIONS Q: Why does my DIRECTV® Receiver turn on . Consult an electrician if the problem is frequent or severe, especially if other household appliances or electronics...channel without a remote control command. Possible Causes: A scheduled recording may have been activated on and enter your DIRECTV® Receiver. Your receiver turns off while playing? You may have blown a circuit breaker or be about to reset, then turn...
... caused the receiver to a power surge. Q: Why does my DIRECTV DVR turn off unexpectedly. CHAPTER 8 - TROUBLESHOOTING & FAQS FREQUENTLY ASKED QUESTIONS Q: Why does my DIRECTV® Receiver turn on . Consult an electrician if the problem is frequent or severe, especially if other household appliances or electronics...channel without a remote control command. Possible Causes: A scheduled recording may have been activated on and enter your DIRECTV® Receiver. Your receiver turns off while playing? You may have blown a circuit breaker or be about to reset, then turn...
System Manual
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...services delivered through the Receiver including but not limited to return your receipt or other cause not within the control of DIRECTV. Also keep both nearby. Except in case you a call . MAKE SURE YOU KEEP... Product replacement because of misuse... institutional purposes. Incidental or consequential damages resulting from the product. Reception transmission problems caused by DIRECTV will void this limited warranty. Please check the troubleshooting section of products damaged by DIRECTV, installing software modifications, "hacks" or utilizing service access or "back doors...
...services delivered through the Receiver including but not limited to return your receipt or other cause not within the control of DIRECTV. Also keep both nearby. Except in case you a call . MAKE SURE YOU KEEP... Product replacement because of misuse... institutional purposes. Incidental or consequential damages resulting from the product. Reception transmission problems caused by DIRECTV will void this limited warranty. Please check the troubleshooting section of products damaged by DIRECTV, installing software modifications, "hacks" or utilizing service access or "back doors...
System Manual
Page 127
... to a compatible modular jack that may result in the devices not ringing in interference to the premises' wiring and telephone network must comply with this DIRECTV® Receiver causes harm to the telephone network, the telephone company will be connected to a telephone line. The telephone company may make necessary modifications to... decimal point (e.g., 03 is available from the U.S. Also, you believe it is likely to result in response to Identify and Resolve Radio and TV Interference Problems".
... to a compatible modular jack that may result in the devices not ringing in interference to the premises' wiring and telephone network must comply with this DIRECTV® Receiver causes harm to the telephone network, the telephone company will be connected to a telephone line. The telephone company may make necessary modifications to... decimal point (e.g., 03 is available from the U.S. Also, you believe it is likely to result in response to Identify and Resolve Radio and TV Interference Problems".
System Manual
Page 128
...transients, are very destructive to customer terminal equipment connected to the antenna or the equipment is connected. If you disconnect the equipment until the problem is experienced with any user-serviceable components. FCC RF Radiation Exposure Statement MPE/SAR/RF Exposure Information. If trouble is resolved. If the ...the network, the telephone company may result in the AC outlet to which this unit, for repair or warranty information, please contact DIRECTV Customer Care at least 20 centimeters (equal to comply with FCC RF radiation exposure limits set forth for information...
...transients, are very destructive to customer terminal equipment connected to the antenna or the equipment is connected. If you disconnect the equipment until the problem is experienced with any user-serviceable components. FCC RF Radiation Exposure Statement MPE/SAR/RF Exposure Information. If trouble is resolved. If the ...the network, the telephone company may result in the AC outlet to which this unit, for repair or warranty information, please contact DIRECTV Customer Care at least 20 centimeters (equal to comply with FCC RF radiation exposure limits set forth for information...
System Manual
Page 132
... If the software is modified by someone else and passed on the original authors' reputations. And you must give the recipients all . DIRECTV® HD DVR RECEIVER USER GUIDE TERMS AND CONDITIONS FOR USE OF SOFTWARE ("TERMS") Preamble The licenses for most of the Free Software...to guarantee your rights with two steps: (1) copyright the software, and (2) offer you wish), that redistributors of it clear that any problems introduced by software patents. and that you legal permission to surrender the rights. You must be licensed for all its recipients to know ...
... If the software is modified by someone else and passed on the original authors' reputations. And you must give the recipients all . DIRECTV® HD DVR RECEIVER USER GUIDE TERMS AND CONDITIONS FOR USE OF SOFTWARE ("TERMS") Preamble The licenses for most of the Free Software...to guarantee your rights with two steps: (1) copyright the software, and (2) offer you wish), that redistributors of it clear that any problems introduced by software patents. and that you legal permission to surrender the rights. You must be licensed for all its recipients to know ...
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...Such new versions will be a consequence of the rest of this License which is copyrighted by the Free Software Foundation, write to address new problems or concerns. Our decision will be similar in detail to the Free Software Foundation; BECAUSE THE PROGRAM IS LICENSED FREE OF CHARGE, THERE IS...two goals of preserving the free status of all derivatives of our free software and of promoting the sharing and reuse of this License. 8. DIRECTV® HD DVR RECEIVER USER GUIDE TERMS AND CONDITIONS FOR USE OF SOFTWARE ("TERMS") This section is intended to make exceptions for permission....
...Such new versions will be a consequence of the rest of this License which is copyrighted by the Free Software Foundation, write to address new problems or concerns. Our decision will be similar in detail to the Free Software Foundation; BECAUSE THE PROGRAM IS LICENSED FREE OF CHARGE, THERE IS...two goals of preserving the free status of all derivatives of our free software and of promoting the sharing and reuse of this License. 8. DIRECTV® HD DVR RECEIVER USER GUIDE TERMS AND CONDITIONS FOR USE OF SOFTWARE ("TERMS") This section is intended to make exceptions for permission....
System Manual
Page 163
... it until the picture displays the way you can happen if your settings include a resolution that solves the problem. Mark or unmark the TV Resolutions to which the receiver is turned on your DIRECTV HD DVR. The FORMAT key allows you 'll need to change the resolution.) This can check all available...
... it until the picture displays the way you can happen if your settings include a resolution that solves the problem. Mark or unmark the TV Resolutions to which the receiver is turned on your DIRECTV HD DVR. The FORMAT key allows you 'll need to change the resolution.) This can check all available...
System Manual
Page 170
..., 74, 75, 76, 81, 82, 91, 102, 104, passcode - 85, 86, 175 Program Info - 12, 16, 21 107, 108, 109, 112, 113, 114, 140, 151, DIRECTV® HD DVR RECEIVER USER GUIDE rating limits - 87 Progress Bar - 13, 14, 110 152, 154, 162, 175 spending - 89 Purchases - 48, 50 advanced setups... Password - 84, 85 Queue - 32, 33, 35, 48, 49, 175 modes - 10 Pay Per View - 20, 27, 30, 31, 32, 33, 34, QuickTune - 55, 64 problems - 107 35, 49, 50, 89, 118, 141, 154 Phone Connection - 104, 141 R program remote - 81 receiver mode - 82 Playlist - 11, 25, 32, 33, 34, 35...
..., 74, 75, 76, 81, 82, 91, 102, 104, passcode - 85, 86, 175 Program Info - 12, 16, 21 107, 108, 109, 112, 113, 114, 140, 151, DIRECTV® HD DVR RECEIVER USER GUIDE rating limits - 87 Progress Bar - 13, 14, 110 152, 154, 162, 175 spending - 89 Purchases - 48, 50 advanced setups... Password - 84, 85 Queue - 32, 33, 35, 48, 49, 175 modes - 10 Pay Per View - 20, 27, 30, 31, 32, 33, 34, QuickTune - 55, 64 problems - 107 35, 49, 50, 89, 118, 141, 154 Phone Connection - 104, 141 R program remote - 81 receiver mode - 82 Playlist - 11, 25, 32, 33, 34, 35...
System Manual
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... Tickmark - 12 To Do List - 39, 42, 48, 70, 114, 118 Troubleshooting - 76, 91, 101, 102, 103, 104 TV Apps - 26, 65, 95, 141 TV Problems - 106, 109, 110, 111, 114 TV Ratings - 87 TV Ratio - 76, 78, 162 TV Shows - 25, 27, 30, 36, 37 U Unlock - 86 Unsubscribed Channels - 17... - 159, 160, 161 Y YouTube Search - 27, 29 171 INDEX ScoreGuide™ - 65 Search & Browse - 25, 28, 29, 30, 36 Search Features - 28, 29 Self-Installed DIRECTV Cinema Connection Kit -
... Tickmark - 12 To Do List - 39, 42, 48, 70, 114, 118 Troubleshooting - 76, 91, 101, 102, 103, 104 TV Apps - 26, 65, 95, 141 TV Problems - 106, 109, 110, 111, 114 TV Ratings - 87 TV Ratio - 76, 78, 162 TV Shows - 25, 27, 30, 36, 37 U Unlock - 86 Unsubscribed Channels - 17... - 159, 160, 161 Y YouTube Search - 27, 29 171 INDEX ScoreGuide™ - 65 Search & Browse - 25, 28, 29, 30, 36 Search Features - 28, 29 Self-Installed DIRECTV Cinema Connection Kit -