System Manual
Page 7
... on the DIRECTV® Receiver must be easily accessible. Changes No user-serviceable parts inside. always take it with your receiver. • The telecommunication network voltage used . the vent slots on top of your DIRECTV receiver. The DIRECTV® Receiver unit must therefore be installed next to the power point which , by reference to use only No. 26 AWG or better telecommunications line cord. • CAUTION: Replace remote control batteries with...
... on the DIRECTV® Receiver must be easily accessible. Changes No user-serviceable parts inside. always take it with your receiver. • The telecommunication network voltage used . the vent slots on top of your DIRECTV receiver. The DIRECTV® Receiver unit must therefore be installed next to the power point which , by reference to use only No. 26 AWG or better telecommunications line cord. • CAUTION: Replace remote control batteries with...
System Manual
Page 12
... DVR RECEIVER USER GUIDE PLAY / SLOW MOTION R Starts the recorded video or paused live -stored video. Press up to four times to rewind at increasing speeds. Jumps ahead in the top right. Pressing play returns to normal play . YOUR REMOTE CONTROL DVR CONTROL BUTTONS These are the DVR control buttons (Rewind, Fast Forward, etc.). They can also be used along with the mode switch to record a series. Pressing PLAY returns to normal 12 play . REW / JUMP TO TICKMARK ADVANCE...
... DVR RECEIVER USER GUIDE PLAY / SLOW MOTION R Starts the recorded video or paused live -stored video. Press up to four times to rewind at increasing speeds. Jumps ahead in the top right. Pressing play returns to normal play . YOUR REMOTE CONTROL DVR CONTROL BUTTONS These are the DVR control buttons (Rewind, Fast Forward, etc.). They can also be used along with the mode switch to record a series. Pressing PLAY returns to normal 12 play . REW / JUMP TO TICKMARK ADVANCE...
System Manual
Page 23
... information on parental controls settings, see the "Parental Controls" section in gray text. CHAPTER 2 - Select "Change Resolution & Format" to change the resolution and format of SELECT toggles to quickly lock or unlock your parental controls settings by selecting "Parental Controls". Not all programs have alternate languages. You can also customize your receiver. The current settings are shown in Chapter 6. 23 each press of your display and to change audio to change the display settings; CHANNELS & PROGRAM INFO AUDIO/VIDEO OPTIONS CHANNEL BANNER & TV OPTIONS...
... information on parental controls settings, see the "Parental Controls" section in gray text. CHAPTER 2 - Select "Change Resolution & Format" to change the resolution and format of SELECT toggles to quickly lock or unlock your parental controls settings by selecting "Parental Controls". Not all programs have alternate languages. You can also customize your receiver. The current settings are shown in Chapter 6. 23 each press of your display and to change audio to change the display settings; CHANNELS & PROGRAM INFO AUDIO/VIDEO OPTIONS CHANNEL BANNER & TV OPTIONS...
System Manual
Page 50
... the options as you wish, including whether you want to change them to look for every recording scheduled, whether they were completed, canceled or deleted. RECORD DEFAULTS The Record Defaults screen lets you set up to use every time it does a recording. every Tuesday), channel, day and date, start time and duration. You can schedule a manual recording up a recording based on channel, time and date, select "Manual Record" and enter all Pay Per View programs that...
... the options as you wish, including whether you want to change them to look for every recording scheduled, whether they were completed, canceled or deleted. RECORD DEFAULTS The Record Defaults screen lets you set up to use every time it does a recording. every Tuesday), channel, day and date, start time and duration. You can schedule a manual recording up a recording based on channel, time and date, select "Manual Record" and enter all Pay Per View programs that...
System Manual
Page 58
... a home network. Once the desired songs are selected, the song's information will display on setting up "Music & Photos", visit directv.com/mediashare. Other models may support DIRECTV™ Media Share in your network for this service to work. For help on the Progress bar. 58 Your favorite music will display. DIRECTV® HD DVR RECEIVER USER GUIDE EXTRAS MUSIC & PHOTOS "Music & Photos" is an optional item in the "Extras" menu...
... a home network. Once the desired songs are selected, the song's information will display on setting up "Music & Photos", visit directv.com/mediashare. Other models may support DIRECTV™ Media Share in your network for this service to work. For help on the Progress bar. 58 Your favorite music will display. DIRECTV® HD DVR RECEIVER USER GUIDE EXTRAS MUSIC & PHOTOS "Music & Photos" is an optional item in the "Extras" menu...
System Manual
Page 72
... from any connected HD DVR (You can play, pause, rewind and delete recorded content that specific HD DVR). DIRECTV® HD DVR RECEIVER USER GUIDE GENIE™ (ADV WHOLE-HOME) HD DVR In any configuration, your Genie HD DVR offers the following features in the house. However, you will work with any other DIRECTV HD DVRs, HD Receivers and Clients that are connected to and compatible with Adv Whole-Home and Whole-Home service, so...
... from any connected HD DVR (You can play, pause, rewind and delete recorded content that specific HD DVR). DIRECTV® HD DVR RECEIVER USER GUIDE GENIE™ (ADV WHOLE-HOME) HD DVR In any configuration, your Genie HD DVR offers the following features in the house. However, you will work with any other DIRECTV HD DVRs, HD Receivers and Clients that are connected to and compatible with Adv Whole-Home and Whole-Home service, so...
System Manual
Page 76
...well as receiver model, receiver ID, access card number, software version, etc.... DISPLAY Select "Display" to display the System Info & Test screen. Select "More System Info" to review your system settings. NOTE: Running the System Test will interfere with live TV and any current recordings. This information can be useful during troubleshooting. These include: audio options, video format, TV resolution, network setup, remote control setup and more. DIRECTV® HD DVR RECEIVER USER GUIDE SETTINGS Press MENU, select "Settings & Help", then "Settings" to review or change your...
...well as receiver model, receiver ID, access card number, software version, etc.... DISPLAY Select "Display" to display the System Info & Test screen. Select "More System Info" to review your system settings. NOTE: Running the System Test will interfere with live TV and any current recordings. This information can be useful during troubleshooting. These include: audio options, video format, TV resolution, network setup, remote control setup and more. DIRECTV® HD DVR RECEIVER USER GUIDE SETTINGS Press MENU, select "Settings & Help", then "Settings" to review or change your...
System Manual
Page 90
... your DIRECTV programming package. Selecting a Favorites list makes it active and hides the display of your list to see only those specific channels listed in the guide as well as, when you haven't created a Favorites list, the "Setup Custom 1" and "Setup Custom 2" options will be displayed. DIRECTV® HD DVR RECEIVER USER GUIDE FAVORITE CHANNELS Create lists of all channels, press the YELLOW button while in live TV. If you 're channel surfing in the guide, select "Change favorites list...
... your DIRECTV programming package. Selecting a Favorites list makes it active and hides the display of your list to see only those specific channels listed in the guide as well as, when you haven't created a Favorites list, the "Setup Custom 1" and "Setup Custom 2" options will be displayed. DIRECTV® HD DVR RECEIVER USER GUIDE FAVORITE CHANNELS Create lists of all channels, press the YELLOW button while in live TV. If you 're channel surfing in the guide, select "Change favorites list...
System Manual
Page 102
... of the DIRECTV Receiver for program guide information to be acquired. Service Expired," try resetting the Genie HD Receiver. Running the System Test (at the end of this process. DIRECTV® HD DVR RECEIVER USER GUIDE TROUBLESHOOTING TIPS RESET YOUR RECEIVER Many problems can be logged into your account on the front of the DIRECTV® HD DVR, then wait a few minutes for 15 seconds, then plug it . 102 Reset Button (Your equipment...
... of the DIRECTV Receiver for program guide information to be acquired. Service Expired," try resetting the Genie HD Receiver. Running the System Test (at the end of this process. DIRECTV® HD DVR RECEIVER USER GUIDE TROUBLESHOOTING TIPS RESET YOUR RECEIVER Many problems can be logged into your account on the front of the DIRECTV® HD DVR, then wait a few minutes for 15 seconds, then plug it . 102 Reset Button (Your equipment...
System Manual
Page 104
..., then press MENU. 3. The access card is a problem. Follow these potential trouble areas: cabling, pointing the satellite dish, phone connection and access card. 7. Slide the mode switch to have a High-Definition DVR, select "Run System Test". 6. Select "Settings" then "Info & Test". 5. If your DVR. You should run the diagnostics system test on your DVR: 1. All connections - are in the DIRECTV® Receiver. DIRECTV® HD DVR RECEIVER USER GUIDE TROUBLESHOOTING TIPS RUN THE SYSTEM TEST The System Test allows you to run a basic diagnostics check on your...
..., then press MENU. 3. The access card is a problem. Follow these potential trouble areas: cabling, pointing the satellite dish, phone connection and access card. 7. Slide the mode switch to have a High-Definition DVR, select "Run System Test". 6. Select "Settings" then "Info & Test". 5. If your DVR. You should run the diagnostics system test on your DVR: 1. All connections - are in the DIRECTV® Receiver. DIRECTV® HD DVR RECEIVER USER GUIDE TROUBLESHOOTING TIPS RUN THE SYSTEM TEST The System Test allows you to run a basic diagnostics check on your...
System Manual
Page 109
... saving ports that only operate when a device is in your receiver. Otherwise replace batteries. Solutions If the channel is part of your programming package, you 're trying to directv.com/reauthorize and follow the onscreen instructions. Remote must be logged into a power strip, check the power strip and reset by turning it off and unplugging it is no light, make sure batteries are inserted with remote. TROUBLESHOOTING & FAQS...
... saving ports that only operate when a device is in your receiver. Otherwise replace batteries. Solutions If the channel is part of your programming package, you 're trying to directv.com/reauthorize and follow the onscreen instructions. Remote must be logged into a power strip, check the power strip and reset by turning it off and unplugging it is no light, make sure batteries are inserted with remote. TROUBLESHOOTING & FAQS...
System Manual
Page 111
... onscreen instructions. If the issue continues, reset your DIRECTV Receiver. Possible Causes: A setting (such as a DVD player, game box, or antenna. You can also press MENU, press SELECT "Settings & Help", then "Settings". CHAPTER 8 - You can also press MENU, select "Settings & Help", then ""Settings". Your TV may be a problem with picture? Press the RESET button behind the access panel door on the front of the DIRECTV Receiver. For 1080p programs, some TVs do not support 480i. TROUBLESHOOTING...
... onscreen instructions. If the issue continues, reset your DIRECTV Receiver. Possible Causes: A setting (such as a DVD player, game box, or antenna. You can also press MENU, press SELECT "Settings & Help", then "Settings". CHAPTER 8 - You can also press MENU, select "Settings & Help", then ""Settings". Your TV may be a problem with picture? Press the RESET button behind the access panel door on the front of the DIRECTV Receiver. For 1080p programs, some TVs do not support 480i. TROUBLESHOOTING...
System Manual
Page 118
... signal. DIRECTV® HD DVR RECEIVER USER GUIDE FREQUENTLY ASKED QUESTIONS You exceeded the allotted purchase or viewing time on your DVR to make sure you select only the "First Run" option. Bad weather may have caused a loss in the program description for new recordings. Q: I Delete". Your DVR is a repeat. Solution: When you want to change and select it, select RECORD, press SELECT on "Keep...", press SELECT on the "Keep Until" box...
... signal. DIRECTV® HD DVR RECEIVER USER GUIDE FREQUENTLY ASKED QUESTIONS You exceeded the allotted purchase or viewing time on your DVR to make sure you select only the "First Run" option. Bad weather may have caused a loss in the program description for new recordings. Q: I Delete". Your DVR is a repeat. Solution: When you want to change and select it, select RECORD, press SELECT on "Keep...", press SELECT on the "Keep Until" box...
System Manual
Page 125
... you! • Fast and convenient repair service when you and your home... For a low monthly fee, the DIRECTV PROTECTION PLAN covers the components of your entire DIRECTV® System, giving you affordable peace of mind and comprehensive support to ensure that you need us. *Limitations and exclusions apply. plus remotes, satellite antenna wiring, connectors, switches, and dish antenna alignments. • Power surge protection. • No hassles...
... you! • Fast and convenient repair service when you and your home... For a low monthly fee, the DIRECTV PROTECTION PLAN covers the components of your entire DIRECTV® System, giving you affordable peace of mind and comprehensive support to ensure that you need us. *Limitations and exclusions apply. plus remotes, satellite antenna wiring, connectors, switches, and dish antenna alignments. • Power surge protection. • No hassles...
System Manual
Page 140
DIRECTV® HD DVR RECEIVER USER GUIDE APPENDIX 1: SETUP AND ACTIVATION GUIDED SETUP If your receiver was not professionally installed, or you have had to reset your receiver for any reason, you will turn on. (Make sure your TV is also turned on!) 3. Make sure the MODE switch at the top of the receiver, while the card number is on the front of the remote control is set to DIRECTV, which is the far-left to control other...
DIRECTV® HD DVR RECEIVER USER GUIDE APPENDIX 1: SETUP AND ACTIVATION GUIDED SETUP If your receiver was not professionally installed, or you have had to reset your receiver for any reason, you will turn on. (Make sure your TV is also turned on!) 3. Make sure the MODE switch at the top of the receiver, while the card number is on the front of the remote control is set to DIRECTV, which is the far-left to control other...
System Manual
Page 146
DIRECTV® HD DVR RECEIVER USER GUIDE APPENDIX 2: CONNECTIONS TO TV & EQUIPMENT HD TV CONNECTIONS Example: TV with Component Video Connectors Here is an example using a TV that has component video connectors as the best video input. Component Video requires a separate audio connection. Note: A Component Video connection will not provide a 1080p picture nor 3D TV. Component Video 146
DIRECTV® HD DVR RECEIVER USER GUIDE APPENDIX 2: CONNECTIONS TO TV & EQUIPMENT HD TV CONNECTIONS Example: TV with Component Video Connectors Here is an example using a TV that has component video connectors as the best video input. Component Video requires a separate audio connection. Note: A Component Video connection will not provide a 1080p picture nor 3D TV. Component Video 146
System Manual
Page 154
... your phone line here to Appendix 4 for the best picture quality. IR RECEIVE - A Standard-Definition video output. 4. Use this digital audio connection for analog audio out. Use this combination digital video and audio connector for information on networking options on your satellite dish here. 3. POWER - Connect the second line from your remote control. 154 ETHERNET - USB 2.0 Host (FRONT/REAR EACH 5V = 500mA) 11. DIRECTV® HD DVR RECEIVER USER GUIDE APPENDIX 3: RECEIVER FRONT AND BACK PANELS 1. Please refer to enable Pay Per View purchasing and Caller ID...
... your phone line here to Appendix 4 for the best picture quality. IR RECEIVE - A Standard-Definition video output. 4. Use this digital audio connection for analog audio out. Use this combination digital video and audio connector for information on networking options on your satellite dish here. 3. POWER - Connect the second line from your remote control. 154 ETHERNET - USB 2.0 Host (FRONT/REAR EACH 5V = 500mA) 11. DIRECTV® HD DVR RECEIVER USER GUIDE APPENDIX 3: RECEIVER FRONT AND BACK PANELS 1. Please refer to enable Pay Per View purchasing and Caller ID...
System Manual
Page 156
... CINEMA Connection Kit or the DIRECTV CINEMA Connection Kit - DIRECTV® HD DVR RECEIVER USER GUIDE APPENDIX 4: HOW TO NETWORK YOUR HD DVR If you have Whole-Home DVR Service: PROFESSIONALLY INSTALLED DIRECTV CINEMA CONNECTION KIT Because Whole-Home DVR service uses a network to an HR24 or H24 receiver with Whole-Home DVR service; Never connect an Ethernet cable to share programs between your home router to provide home network and Internet connectivity to ensure the Broadband DECA is powered and the coaxial cable and Ethernet cable are firmly connected. 156 Wireless can be used...
... CINEMA Connection Kit or the DIRECTV CINEMA Connection Kit - DIRECTV® HD DVR RECEIVER USER GUIDE APPENDIX 4: HOW TO NETWORK YOUR HD DVR If you have Whole-Home DVR Service: PROFESSIONALLY INSTALLED DIRECTV CINEMA CONNECTION KIT Because Whole-Home DVR service uses a network to an HR24 or H24 receiver with Whole-Home DVR service; Never connect an Ethernet cable to share programs between your home router to provide home network and Internet connectivity to ensure the Broadband DECA is powered and the coaxial cable and Ethernet cable are firmly connected. 156 Wireless can be used...
System Manual
Page 170
... - 48, 50 advanced setups - 82 unlocking - 86 web videos - 88 Q buttons - 10, 11, 12, 13, 176 IR/RF setup - 81 Password - 84, 85 Queue - 32, 33, 35, 48, 49, 175 modes - 10 Pay Per View - 20, 27, 30, 31, 32, 33, 34, QuickTune - 55, 64 problems - 107 35, 49, 50, 89, 118, 141, 154 Phone Connection - 104, 141 R program remote - 81 receiver mode - 82 Playlist - 11, 25...
... - 48, 50 advanced setups - 82 unlocking - 86 web videos - 88 Q buttons - 10, 11, 12, 13, 176 IR/RF setup - 81 Password - 84, 85 Queue - 32, 33, 35, 48, 49, 175 modes - 10 Pay Per View - 20, 27, 30, 31, 32, 33, 34, QuickTune - 55, 64 problems - 107 35, 49, 50, 89, 118, 141, 154 Phone Connection - 104, 141 R program remote - 81 receiver mode - 82 Playlist - 11, 25...
System Manual
Page 176
.... POWER Turns on other functions vary - INFO Displays information about the program you back one menu screen. YELLOW Displays various options while viewing the Guide or the Playlist. Keys in the Program Guide. Other equipment may behave differently. GUIDE Press once to DIRECTV HD DVRs. DIRECTV & TV POWER ON Turns your TV. BACK Takes you are watching or that is set to the end. Press twice to previous channel viewed. look for slow motion. PREV Tunes to record a series. PLAY* Play current video...
.... POWER Turns on other functions vary - INFO Displays information about the program you back one menu screen. YELLOW Displays various options while viewing the Guide or the Playlist. Keys in the Program Guide. Other equipment may behave differently. GUIDE Press once to DIRECTV HD DVRs. DIRECTV & TV POWER ON Turns your TV. BACK Takes you are watching or that is set to the end. Press twice to previous channel viewed. look for slow motion. PREV Tunes to record a series. PLAY* Play current video...