Reference Guide
Page 6
... Problems 6-6 Infrared Problems 6-6 Keyboard and Pointing Device Problems 6-7 Local Area Network (LAN) Problems 6-8 Memory Problems 6-9 Modem Problems 6-10 PC Card (PCMCIA) Problems 6-13 Performance Problems 6-14 Power and Battery Pack Problems 6-15 Printing Problems 6-18 Serial, Parallel and USB Problems ...6-19 Startup Problems 6-20 Wireless Problems 6-21 Configuring Your Notebook 6-23 To Run the BIOS Setup Utility 6-23 Updating Software and Drivers from the Web 6-28 Using System Recovery Features 6-28 Safeguarding Your...
... Problems 6-6 Infrared Problems 6-6 Keyboard and Pointing Device Problems 6-7 Local Area Network (LAN) Problems 6-8 Memory Problems 6-9 Modem Problems 6-10 PC Card (PCMCIA) Problems 6-13 Performance Problems 6-14 Power and Battery Pack Problems 6-15 Printing Problems 6-18 Serial, Parallel and USB Problems ...6-19 Startup Problems 6-20 Wireless Problems 6-21 Configuring Your Notebook 6-23 To Run the BIOS Setup Utility 6-23 Updating Software and Drivers from the Web 6-28 Using System Recovery Features 6-28 Safeguarding Your...
Reference Guide
Page 20
...the Boot menu. 3. If you turn off the notebook. See "Configuring Your Notebook" in the "Troubleshooting" chapter in this guide. Use the arrow keys to boot from a specific device whenever it is present, change the boot order using the BIOS Setup utility. If this happens, try the following... procedures in this order: ■ If possible, shut down . You can also boot the notebook from its internal hard drive. Basic Operation To Reset the Notebook Occasionally, you may find that Windows ...
...the Boot menu. 3. If you turn off the notebook. See "Configuring Your Notebook" in the "Troubleshooting" chapter in this guide. Use the arrow keys to boot from a specific device whenever it is present, change the boot order using the BIOS Setup utility. If this happens, try the following... procedures in this order: ■ If possible, shut down . You can also boot the notebook from its internal hard drive. Basic Operation To Reset the Notebook Occasionally, you may find that Windows ...
Reference Guide
Page 30
... your account. 2. Basic Operation Securing Your Notebook To Set Up Password Protection You can lock the notebook these ways: ■ If a One-Touch button is available through Windows and through BIOS Setup. On the Advanced tab, select the option to Quick Lock, ...Notebook" in Windows as well as through the BIOS Setup utility. For complete protection, set up password protection, which is assigned to prompt for a password when the notebook leaves Standby. Windows 1. To Lock Your Notebook To protect against unauthorized access while your notebook is running, lock the notebook...
... your account. 2. Basic Operation Securing Your Notebook To Set Up Password Protection You can lock the notebook these ways: ■ If a One-Touch button is available through Windows and through BIOS Setup. On the Advanced tab, select the option to Quick Lock, ...Notebook" in Windows as well as through the BIOS Setup utility. For complete protection, set up password protection, which is assigned to prompt for a password when the notebook leaves Standby. Windows 1. To Lock Your Notebook To protect against unauthorized access while your notebook is running, lock the notebook...
Reference Guide
Page 32
...hard drive lock, the current BIOS user password (or administrator password if that is the only password set the user (or administrator) password to enter the BIOS Setup utility. 3. From the Security menu, enable Password Required to maintain your notebook during everyday use and prevent... potential physical damage or data loss. Taking Care of Your Notebook Follow these recommendations to Boot. 4. Reference Guide ...
...hard drive lock, the current BIOS user password (or administrator password if that is the only password set the user (or administrator) password to enter the BIOS Setup utility. 3. From the Security menu, enable Password Required to maintain your notebook during everyday use and prevent... potential physical damage or data loss. Taking Care of Your Notebook Follow these recommendations to Boot. 4. Reference Guide ...
Reference Guide
Page 68
... and make sure it is coming from elsewhere, such as from the fan or a PC Card drive. ■ Back up the drive immediately. If an External Display Does Not ... ■ See whether the noise is fully plugged into a power source and into the back of the notebook. ■ Remove and reinsert the hard drive. Select Start > Control Panel > Appearance and Themes > Display...the desktop icons and labels. Hard Drive Problems If the Notebook Hard Drive Does Not Spin ■ Make sure the notebook has power. Reference Guide 6-5 In the BIOS Setup utility, try setting Video Display Device to Both ...
... and make sure it is coming from elsewhere, such as from the fan or a PC Card drive. ■ Back up the drive immediately. If an External Display Does Not ... ■ See whether the noise is fully plugged into a power source and into the back of the notebook. ■ Remove and reinsert the hard drive. Select Start > Control Panel > Appearance and Themes > Display...the desktop icons and labels. Hard Drive Problems If the Notebook Hard Drive Does Not Spin ■ Make sure the notebook has power. Reference Guide 6-5 In the BIOS Setup utility, try setting Video Display Device to Both ...
Reference Guide
Page 70
... Pointing Device Problems ✎ Use these suggestions for built-in pointing devices are normally disabled. You can change this setting with the BIOS Setup utility. Reference Guide 6-7 If this happens, try the following: press a key on the light. ■ Do not touch the TouchPad... while the notebook is using the infrared port. Troubleshooting ■ Check settings in this chapter. ■ Restart the notebook. See "Configuring Your Notebook" in the Device Manager: 1. On the Hardware tab, select Device Manager and expand the...
... Pointing Device Problems ✎ Use these suggestions for built-in pointing devices are normally disabled. You can change this setting with the BIOS Setup utility. Reference Guide 6-7 If this happens, try the following: press a key on the light. ■ Do not touch the TouchPad... while the notebook is using the infrared port. Troubleshooting ■ Check settings in this chapter. ■ Restart the notebook. See "Configuring Your Notebook" in the Device Manager: 1. On the Hardware tab, select Device Manager and expand the...
Reference Guide
Page 72
... not available for running MS-DOS programs, use the MS-DOS or Application and Software troubleshooter in the BIOS Setup utility. If the Notebook Beeps But Does Not Start After Adding RAM You installed an incompatible type of RAM is used for local addresses. The amount of Memory ■ ... uses a proxy server, try enabling the option for bypassing the proxy server for display memory. Reference Guide 6-9 Troubleshooting If a Network Connection Responds Slowly If your notebook is using only PC2100 DDR 266 MHz or higher memory (RAM) modules. Remove the module.
... not available for running MS-DOS programs, use the MS-DOS or Application and Software troubleshooter in the BIOS Setup utility. If the Notebook Beeps But Does Not Start After Adding RAM You installed an incompatible type of RAM is used for local addresses. The amount of Memory ■ ... uses a proxy server, try enabling the option for bypassing the proxy server for display memory. Reference Guide 6-9 Troubleshooting If a Network Connection Responds Slowly If your notebook is using only PC2100 DDR 266 MHz or higher memory (RAM) modules. Remove the module.
Reference Guide
Page 84
See the "Basic Operation" chapter in diskette drive, use the BIOS Setup utility to Resume After Entering Standby The notebook can cause a long delay at startup because DHCP is on your display. If the Notebook Takes a Long Time to make sure the USB diskette drive is enabled. ... Guide 6-21 If your network administrator to make sure Legacy USB Support is the first device under Removable Drive. Troubleshooting If the Notebook Will Not Boot from the Diskette Drive ■ Make sure the diskette drive is loading drivers and checking hardware and network connections,...
See the "Basic Operation" chapter in diskette drive, use the BIOS Setup utility to Resume After Entering Standby The notebook can cause a long delay at startup because DHCP is on your display. If the Notebook Takes a Long Time to make sure the USB diskette drive is enabled. ... Guide 6-21 If your network administrator to make sure Legacy USB Support is the first device under Removable Drive. Troubleshooting If the Notebook Will Not Boot from the Diskette Drive ■ Make sure the diskette drive is loading drivers and checking hardware and network connections,...
Reference Guide
Page 86
...Network Is Slow ■ Check whether you might be in BIOS Setup generally control the notebook hardware, and so greatly affect how the notebook operates. 1. If so, the LANs could be interfering with each other wireless notebook (for high-speed communication. You could be too far away... Start > Turn Off Computer > Restart. 2. To Run the BIOS Setup Utility The BIOS (basic input and output system) Setup utility enables you to make changes to the notebook system configuration, and to tailor the operation of your notebook operation. The pointing devices are not active in a menu. ...
...Network Is Slow ■ Check whether you might be in BIOS Setup generally control the notebook hardware, and so greatly affect how the notebook operates. 1. If so, the LANs could be interfering with each other wireless notebook (for high-speed communication. You could be too far away... Start > Turn Off Computer > Restart. 2. To Run the BIOS Setup Utility The BIOS (basic input and output system) Setup utility enables you to make changes to the notebook system configuration, and to tailor the operation of your notebook operation. The pointing devices are not active in a menu. ...
Reference Guide
Page 87
...Detected automatically Detected automatically Detected automatically Auto Detected automatically Detected automatically 6-24 Reference Guide The following tables describe BIOS settings for BIOS Setup. Main Menu Setting BIOS Revision System Time System Date Language Internal Hard Disk UMA Video Memory Memory Serial Number Description Shows the ... settings cause a conflict between devices during reboot, the system prompts you want, press F10 or use the Exit menu to run BIOS Setup, and marks the conflicting settings. Sets the time using dd/mm/yy format (except English, which uses mm/dd/yy ...
...Detected automatically Detected automatically Detected automatically Auto Detected automatically Detected automatically 6-24 Reference Guide The following tables describe BIOS settings for BIOS Setup. Main Menu Setting BIOS Revision System Time System Date Language Internal Hard Disk UMA Video Memory Memory Serial Number Description Shows the ... settings cause a conflict between devices during reboot, the system prompts you want, press F10 or use the Exit menu to run BIOS Setup, and marks the conflicting settings. Sets the time using dd/mm/yy format (except English, which uses mm/dd/yy ...
Reference Guide
Page 88
...Sets whether the built-in display automatically switches to an external display, if one is shut down. Enables BIOS support for repair service. If this option is enabled, the notebook uses increased power while it is detected. Displays the MAC network address of the 16-byte UUID (...identifier used for USB mouse, keyboard, and diskette disk drive during startup. Displays the value of the internal (wired) LAN. Lets the notebook be turned on via the LAN port. Default Auto Auto Enabled Disabled Reference Guide 6-25 Disables the internal pointing devices when an external ...
...Sets whether the built-in display automatically switches to an external display, if one is shut down. Enables BIOS support for repair service. If this option is enabled, the notebook uses increased power while it is detected. Displays the MAC network address of the 16-byte UUID (...identifier used for USB mouse, keyboard, and diskette disk drive during startup. Displays the value of the internal (wired) LAN. Lets the notebook be turned on via the LAN port. Default Auto Auto Enabled Disabled Reference Guide 6-25 Disables the internal pointing devices when an external ...
Reference Guide
Page 89
... Guide Only if the Boot password option is enabled, encodes the current user password (or administrator password if that is required when the notebook boots. Sets whether a user password is the only password set) on Boot Internal hard drive lock Description Shows if a user password is... set , change , or clear the administrator password, which protects BIOS Setup settings. Shows if an administrator password is set , change , or clear the user password. Requires the administrator password for changes. Press...
... Guide Only if the Boot password option is enabled, encodes the current user password (or administrator password if that is required when the notebook boots. Sets whether a user password is the only password set) on Boot Internal hard drive lock Description Shows if a user password is... set , change , or clear the administrator password, which protects BIOS Setup settings. Shows if an administrator password is set , change , or clear the user password. Requires the administrator password for changes. Press...
Reference Guide
Page 96
...-battery warning 3-4 recharging 3-5 release latch 1-4 saving power automatically 3-2 saving power manually 3-3 status lights 1-5 troubleshooting 6-15 battery power check status 3-3 low-battery warning 3-4 battery status lights 3-3 BIOS Setup Utility 6-23 blackout periods, modem 4-3 bottom panel components 1-4 brightness, adjusting 2-6 Reference Guide Index-1
...-battery warning 3-4 recharging 3-5 release latch 1-4 saving power automatically 3-2 saving power manually 3-3 status lights 1-5 troubleshooting 6-15 battery power check status 3-3 low-battery warning 3-4 battery status lights 3-3 BIOS Setup Utility 6-23 blackout periods, modem 4-3 bottom panel components 1-4 brightness, adjusting 2-6 Reference Guide Index-1
Reference Guide
Page 100
..., location 1-2 security locking the hard drive 2-15 locking your notebook 2-13 protecting data 2-16 setting up a password 2-13 virus-protection software 2-14 serial port (COM1) location 1-3 troubleshooting 6-19 setting up the notebook connect phone line 1-9 connect power 1-8 install battery pack 1-7 ...power on 1-10 set up Windows 1-11 troubleshooting 6-20 settings, BIOS 6-24 setup utility 6-23 slot location cable lock 1-3 PC Card and CardBus 1-3 software, restoring 6-32 ...
..., location 1-2 security locking the hard drive 2-15 locking your notebook 2-13 protecting data 2-16 setting up a password 2-13 virus-protection software 2-14 serial port (COM1) location 1-3 troubleshooting 6-19 setting up the notebook connect phone line 1-9 connect power 1-8 install battery pack 1-7 ...power on 1-10 set up Windows 1-11 troubleshooting 6-20 settings, BIOS 6-24 setup utility 6-23 slot location cable lock 1-3 PC Card and CardBus 1-3 software, restoring 6-32 ...
Reference Guide
Page 101
One-Touch button 5-5 U updating software 6-28 USB ports location 1-3 troubleshooting 6-20 using BIOS Setup Utility 6-23 V virus-protection software 2-14 volume control 1-3 W wireless indicator light 1-2 network connection 4-6 on-off button 1-2 troubleshooting 6-21 wireless network connection turning off notebook 2-2 wireless network connection 4-8 turning on 4-7 Index-6 Reference Guide Index RAM (memory) 6-9 serial 6-19 startup 6-20 USB 6-20 wireless 6-21 turning off 4-8 turning on notebook 1-10, 2-2 wireless network connection 4-7 TV Now!
One-Touch button 5-5 U updating software 6-28 USB ports location 1-3 troubleshooting 6-20 using BIOS Setup Utility 6-23 V virus-protection software 2-14 volume control 1-3 W wireless indicator light 1-2 network connection 4-6 on-off button 1-2 troubleshooting 6-21 wireless network connection turning off notebook 2-2 wireless network connection 4-8 turning on 4-7 Index-6 Reference Guide Index RAM (memory) 6-9 serial 6-19 startup 6-20 USB 6-20 wireless 6-21 turning off 4-8 turning on notebook 1-10, 2-2 wireless network connection 4-7 TV Now!
HP Compaq nx9020, nx9030 and nx9040 Notebook PCs- Startup Guide
Page 6
... 2-7 To Play DVD Movies 2-7 To Write to DVD Media (Select Models Only) . . . . 2-7 To Connect a TV to Your Notebook (Select Models Only 2-8 To Connect an Infrared Device (Select Models Only 2-8 3 Battery Packs and Power Management Using Battery Power 3-1 To Check... 4-1 Hard Drive Problems 4-2 Keyboard and Pointing Device Problems 4-3 Power and Battery Pack Problems 4-5 Startup Problems 4-6 Configuring Your Notebook 4-7 To Run the BIOS Setup Utility 4-7 Updating Software and Drivers from the Web 4-8 Using System Recovery Features 4-8 Safeguarding Your Data 4-9 Operating System ...
... 2-7 To Play DVD Movies 2-7 To Write to DVD Media (Select Models Only) . . . . 2-7 To Connect a TV to Your Notebook (Select Models Only 2-8 To Connect an Infrared Device (Select Models Only 2-8 3 Battery Packs and Power Management Using Battery Power 3-1 To Check... 4-1 Hard Drive Problems 4-2 Keyboard and Pointing Device Problems 4-3 Power and Battery Pack Problems 4-5 Startup Problems 4-6 Configuring Your Notebook 4-7 To Run the BIOS Setup Utility 4-7 Updating Software and Drivers from the Web 4-8 Using System Recovery Features 4-8 Safeguarding Your Data 4-9 Operating System ...
HP Compaq nx9020, nx9030 and nx9040 Notebook PCs- Startup Guide
Page 21
... Press the power button again to restart. -or- ■ Insert the tip of a paper clip into the reset button on the bottom of the notebook, then press the power button to select the boot device, then press enter. Use the arrow keys to restart. See "Configuring Your..., press esc to boot from a specific device whenever it is present, change the boot order using the BIOS Setup utility. Basic Operation To Reset the Notebook Occasionally, you may find that Windows or the notebook has stopped responding and will be lost. If this happens, try the following procedures in this order: ...
... Press the power button again to restart. -or- ■ Insert the tip of a paper clip into the reset button on the bottom of the notebook, then press the power button to select the boot device, then press enter. Use the arrow keys to restart. See "Configuring Your..., press esc to boot from a specific device whenever it is present, change the boot order using the BIOS Setup utility. Basic Operation To Reset the Notebook Occasionally, you may find that Windows or the notebook has stopped responding and will be lost. If this happens, try the following procedures in this order: ...
HP Compaq nx9020, nx9030 and nx9040 Notebook PCs- Startup Guide
Page 36
... ■ Try setting the display resolution to the optional S-Video port, you are using a TV connected to its default setting of the notebook. ■ Remove and reinsert the hard drive. 4-2 Startup Guide If necessary, connect the AC adapter, and make sure it is ...■ Try adjusting the size of the desktop icons and labels. Hard Drive Problems If the Notebook Hard Drive Does Not Spin ■ Make sure the notebook has power. In the BIOS Setup utility, try setting Video Display Device to Both in the System Devices menu. ■ If...
... ■ Try setting the display resolution to the optional S-Video port, you are using a TV connected to its default setting of the notebook. ■ Remove and reinsert the hard drive. 4-2 Startup Guide If necessary, connect the AC adapter, and make sure it is ...■ Try adjusting the size of the desktop icons and labels. Hard Drive Problems If the Notebook Hard Drive Does Not Spin ■ Make sure the notebook has power. In the BIOS Setup utility, try setting Video Display Device to Both in the System Devices menu. ■ If...
HP Compaq nx9020, nx9030 and nx9040 Notebook PCs- Startup Guide
Page 38
...keyboard to restore normal operation. ■ If an external mouse is connected, the built-in this setting with the BIOS Setup utility. If the Notebook Stops Responding ■ Press ctrl+alt+del and use Task Manager to end the application that is rebooting or ...Start > Turn Off Computer > Restart. You can change this chapter. ■ Restart the notebook. See "Configuring Your Notebook" in pointing devices are running . One-Touch button to turn the notebook back on. ■ To avoid lockup problems, avoid pressing the TV Now! Troubleshooting If ...
...keyboard to restore normal operation. ■ If an external mouse is connected, the built-in this setting with the BIOS Setup utility. If the Notebook Stops Responding ■ Press ctrl+alt+del and use Task Manager to end the application that is rebooting or ...Start > Turn Off Computer > Restart. You can change this chapter. ■ Restart the notebook. See "Configuring Your Notebook" in pointing devices are running . One-Touch button to turn the notebook back on. ■ To avoid lockup problems, avoid pressing the TV Now! Troubleshooting If ...
HP Compaq nx9020, nx9030 and nx9040 Notebook PCs- Startup Guide
Page 41
... When the logo screen appears, press F2 to run BIOS Setup, and marks the conflicting settings. The pointing devices are not active in BIOS Setup, so you will need to use the Exit menu to your notebook operation. After you select the options you want, press... values for the current parameter, or press enter to move among parameters in BIOS Setup generally control the notebook hardware, and so greatly affect how the notebook operates. 1. Troubleshooting Configuring Your Notebook The BIOS Setup utility helps you configure your individual work needs. The settings made in ...
... When the logo screen appears, press F2 to run BIOS Setup, and marks the conflicting settings. The pointing devices are not active in BIOS Setup, so you will need to use the Exit menu to your notebook operation. After you select the options you want, press... values for the current parameter, or press enter to move among parameters in BIOS Setup generally control the notebook hardware, and so greatly affect how the notebook operates. 1. Troubleshooting Configuring Your Notebook The BIOS Setup utility helps you configure your individual work needs. The settings made in ...