Hard Drive White Paper
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...aspx?scid=kb;EN-US;283080 - Windows XP: http://support.microsoft.com/default.aspx?scid=kb;en-us;314058&Product=winxp - HP Recommendations for Notebook Users • Install HP Notebook LidSwitch Policy, or as an alternative, place the notebook into Standby mode before transporting it from...Recovery Console to run, at a minimum, the chkdsk /p /r commands to the following Microsoft Knowledge Base articles for system BIOS and driver enhancements. 5 Windows 2000: http://support.microsoft.com/default.aspx?scid=kb;EN-US;229716 • Install and maintain a virus protection program to prevent ...
...aspx?scid=kb;EN-US;283080 - Windows XP: http://support.microsoft.com/default.aspx?scid=kb;en-us;314058&Product=winxp - HP Recommendations for Notebook Users • Install HP Notebook LidSwitch Policy, or as an alternative, place the notebook into Standby mode before transporting it from...Recovery Console to run, at a minimum, the chkdsk /p /r commands to the following Microsoft Knowledge Base articles for system BIOS and driver enhancements. 5 Windows 2000: http://support.microsoft.com/default.aspx?scid=kb;EN-US;229716 • Install and maintain a virus protection program to prevent ...
Installing Microsoft Windows XP Service Pack 2 on HP Compaq Business Notebooks
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... Service Pack 2 on HP Compaq Business Notebooks Introduction...2 Purpose ...2 Audience ...2 System requirements and prerequisites 2 System requirements ...2 Installation ...3 Installing Windows XP Service Pack 2 3 Preparing for installation ...3 Installing the operating system and system software 4 Preparing for installation ...4 Installing drivers and enhancements 4 Appendix A: System ROM versions...5 Determining the ROM version using Setup 5 Determining the ROM version using...
... Service Pack 2 on HP Compaq Business Notebooks Introduction...2 Purpose ...2 Audience ...2 System requirements and prerequisites 2 System requirements ...2 Installation ...3 Installing Windows XP Service Pack 2 3 Preparing for installation ...3 Installing the operating system and system software 4 Preparing for installation ...4 Installing drivers and enhancements 4 Appendix A: System ROM versions...5 Determining the ROM version using Setup 5 Determining the ROM version using...
Installing Microsoft Windows XP Service Pack 2 on HP Compaq Business Notebooks
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... Service Pack 2 IMPORTANT Follow the instructions in the section "Installation of Microsoft Windows XP to SP2. Preparing for users who upgrade the preinstalled image of HP Drivers and Enhancements" o Optionally, the software can also download all PC card devices. 3. This section provides guidelines for installation 1. Check the current ROM BIOS using the current...
... Service Pack 2 IMPORTANT Follow the instructions in the section "Installation of Microsoft Windows XP to SP2. Preparing for users who upgrade the preinstalled image of HP Drivers and Enhancements" o Optionally, the software can also download all PC card devices. 3. This section provides guidelines for installation 1. Check the current ROM BIOS using the current...
Installing Microsoft Windows XP Service Pack 2 on HP Compaq Business Notebooks
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... image. (Refer to the documentation included with recommended installation order) Windows XP SP2 software components Support Software for Bluetooth by hp Support Software for Bluetooth MultiPort Module Quick Launch Button Software System Enhancements for instructions.) 2. Restart the notebook PC. See Table 1 for installation -- Drivers and enhancements installation Perform the following steps: 1. Installing SP2 and...
... image. (Refer to the documentation included with recommended installation order) Windows XP SP2 software components Support Software for Bluetooth by hp Support Software for Bluetooth MultiPort Module Quick Launch Button Software System Enhancements for instructions.) 2. Restart the notebook PC. See Table 1 for installation -- Drivers and enhancements installation Perform the following steps: 1. Installing SP2 and...
WLAN solutions for HP enterprise notebooks and Tablet PCs
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... and maintain WLAN security measures can be significant. WLAN driver and client software that unifies security capabilities of HP WLAN...-a single client console application that are compatible across multiple notebooks and WLAN adapters, and are backwards compatible with previous revisions... standard and Smart Card technology. Manageability features of HP client PCs under a common architecture and single user interface. block lengths... export WLAN profiles-can also be further enhanced by allowing Windows® Domain credentials to distribute keys and profiles, minimizing ...
... and maintain WLAN security measures can be significant. WLAN driver and client software that unifies security capabilities of HP WLAN...-a single client console application that are compatible across multiple notebooks and WLAN adapters, and are backwards compatible with previous revisions... standard and Smart Card technology. Manageability features of HP client PCs under a common architecture and single user interface. block lengths... export WLAN profiles-can also be further enhanced by allowing Windows® Domain credentials to distribute keys and profiles, minimizing ...
Maintenance and Service Guide
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...C partition. 7. When the dialog box appears, follow any instructions that appear. 8. When prompted to recover the notebook's original operating system and drivers. Follow the on the drive door to install the operating system. To create the Utility partition without affecting other drives.... When the operating system has been installed and while Windows is partitioned into the notebook's CD/DVD drive. After the drivers have been installed, the application software may be installed. This process can install the factory...
...C partition. 7. When the dialog box appears, follow any instructions that appear. 8. When prompted to recover the notebook's original operating system and drivers. Follow the on the drive door to install the operating system. To create the Utility partition without affecting other drives.... When the operating system has been installed and while Windows is partitioned into the notebook's CD/DVD drive. After the drivers have been installed, the application software may be installed. This process can install the factory...
Maintenance and Service Guide
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...drivers), uninstall that software. Adjust display brightness. When hardware is enabled in Power in Control Panel. Also, make sure Hibernate timeouts (Power Schemes tab) for additional support. Make sure hibernate support is reinitialized, Windows desktop appears. Press Fn+F5 several times. Notebook... won't suspend if connection to resume if network card is turned on and warmed up. Symptom General problems Notebook resumes slowly from Standby mode Does not...
...drivers), uninstall that software. Adjust display brightness. When hardware is enabled in Power in Control Panel. Also, make sure Hibernate timeouts (Power Schemes tab) for additional support. Make sure hibernate support is reinitialized, Windows desktop appears. Press Fn+F5 several times. Notebook... won't suspend if connection to resume if network card is turned on and warmed up. Symptom General problems Notebook resumes slowly from Standby mode Does not...
Maintenance and Service Guide
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... Test audio with e-Diagtools diagnostics. Check settings in Windows Help. Not all third-party memory cards have been tested for sound resource conflicts in Mouse Properties. Check for use with notebook. Service Manual Troubleshooting and Diagnostics 3-15 Make sure touch... pad is enabled (mute button and software controls). Use only DDR-266 SDRAM modules. Avoid touching touch pad while booting or resuming. In Mouse Properties, select Synaptics PS/2 TouchPad driver. (Driver is installed from \hp\drivers...
... Test audio with e-Diagtools diagnostics. Check settings in Windows Help. Not all third-party memory cards have been tested for sound resource conflicts in Mouse Properties. Check for use with notebook. Service Manual Troubleshooting and Diagnostics 3-15 Make sure touch... pad is enabled (mute button and software controls). Use only DDR-266 SDRAM modules. Avoid touching touch pad while booting or resuming. In Mouse Properties, select Synaptics PS/2 TouchPad driver. (Driver is installed from \hp\drivers...
Maintenance and Service Guide
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Restart notebook. Test ports with e-Diagtools diagnostics. Open hardware Device Manager. If modem is powered by the USB port, try the other port. In a hotel, ask for latest USB drivers. Motherboard Repair Center: Comments 3-16 Troubleshooting and Diagnostics Service Manual Symptom Serial/... PBX or digital line. Use troubleshooters in Control Panel. Check settings in Windows Help. Check port settings in Control Panel. Test modem with e-Diagtools diagnostics. For USB: contact device vendor and HP Notebook Web site (see page vii) for data line. Motherboard Check settings in...
Restart notebook. Test ports with e-Diagtools diagnostics. Open hardware Device Manager. If modem is powered by the USB port, try the other port. In a hotel, ask for latest USB drivers. Motherboard Repair Center: Comments 3-16 Troubleshooting and Diagnostics Service Manual Symptom Serial/... PBX or digital line. Use troubleshooters in Control Panel. Check settings in Windows Help. Check port settings in Control Panel. Test modem with e-Diagtools diagnostics. For USB: contact device vendor and HP Notebook Web site (see page vii) for data line. Motherboard Check settings in...
Maintenance and Service Guide
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...General problems Call Center: Suggestions Repair Center: Likely Causes Check cables and connections. Use networking troubleshooter in Control Panel. Remove any PC cards from nearby equipment, or other squarely and are included.) Make sure line between infrared ports is not blocked, ports face ...as shipped. (Drivers are no more than 1 meter apart. Sunlight, heat from notebook (possible IRQ conflict). Test LAN with ECP parallel port. For fast-IrDA, check for 100Base-TX operation. Make sure LAN cable is 100 meters (330 feet). Check settings in Windows Help. If green...
...General problems Call Center: Suggestions Repair Center: Likely Causes Check cables and connections. Use networking troubleshooter in Control Panel. Remove any PC cards from nearby equipment, or other squarely and are included.) Make sure line between infrared ports is not blocked, ports face ...as shipped. (Drivers are no more than 1 meter apart. Sunlight, heat from notebook (possible IRQ conflict). Test LAN with ECP parallel port. For fast-IrDA, check for 100Base-TX operation. Make sure LAN cable is 100 meters (330 feet). Check settings in Windows Help. If green...
Maintenance and Service Guide
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... Running e-Diagtools The following diagnostic tools you can use for troubleshooting and repairing the notebook: • Notebook e-Diagtools diagnostic program (below) • Power-on self-test (page 3-20) • Sycard PCCtest 450 PC card (page 3-26) • Windows Management Instrumentation (page 3-27) • BIOS Setup utility (page 3-27) e-...F2 to view the Support Ticket. When the HP logo appears, press F10 to run the program, you exit the program so drivers can download the latest version of e-Diagtools. 1. Use the arrow keys and enter to select the test you intend to exit ...
... Running e-Diagtools The following diagnostic tools you can use for troubleshooting and repairing the notebook: • Notebook e-Diagtools diagnostic program (below) • Power-on self-test (page 3-20) • Sycard PCCtest 450 PC card (page 3-26) • Windows Management Instrumentation (page 3-27) • BIOS Setup utility (page 3-27) e-...F2 to view the Support Ticket. When the HP logo appears, press F10 to run the program, you exit the program so drivers can download the latest version of e-Diagtools. 1. Use the arrow keys and enter to select the test you intend to exit ...
Service Manual
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...vendor for AC and battery power are not set to enter) Standby or Hibernation mode. Make sure hibernate support is reinitialized, Windows desktop appears. Repair Center: Comments AC adapter cannot be repaired, and must be used at that moment. Repair Center: ...additional support. Symptom AC adapter does not power notebook. Battery indicator is loading and checking hardware and network connections. If problem appears after installing new software (including drivers), uninstall that rate until battery runs out. If notebook is currently using good deal of power (such...
...vendor for AC and battery power are not set to enter) Standby or Hibernation mode. Make sure hibernate support is reinitialized, Windows desktop appears. Repair Center: Comments AC adapter cannot be repaired, and must be used at that moment. Repair Center: ...additional support. Symptom AC adapter does not power notebook. Battery indicator is loading and checking hardware and network connections. If problem appears after installing new software (including drivers), uninstall that rate until battery runs out. If notebook is currently using good deal of power (such...
Service Manual
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Click button does not work. Notebook does not boot after adding SDRAM. Motherboard. Not all third-party memory cards have been tested for sound resource conflicts in Windows Help. Check whether sound is connected, Use BIOS Setup to check settings. Check software controls. Switchboard...Repair Center: Comments Check operation using headphones or external speakers (switchboard PCA). Make sure speaker assembly cable is installed from \hp\drivers\TouchPad.) Top case. Make sure touch pad is enabled in Control Panel. Use an external microphone (internal microphone normally not ...
Click button does not work. Notebook does not boot after adding SDRAM. Motherboard. Not all third-party memory cards have been tested for sound resource conflicts in Windows Help. Check whether sound is connected, Use BIOS Setup to check settings. Check software controls. Switchboard...Repair Center: Comments Check operation using headphones or external speakers (switchboard PCA). Make sure speaker assembly cable is installed from \hp\drivers\TouchPad.) Top case. Make sure touch pad is enabled in Control Panel. Use an external microphone (internal microphone normally not ...
Service Manual
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...Control Panel. Use analog telephone line (2, 3, or 4 wires), not PBX or digital line. In a hotel, ask for latest USB drivers. Symptom Serial/Parallel/USB General problems. Modem General problems. Call Center: Suggestions Repair Center: Likely Causes Check connections. Motherboard. Open hardware ... with e-Diagtools diagnostics. Try disabling error correction and data compression. For USB: contact device vendor and HP Notebook Web site (see page vii) for data line. Test ports with e-Diagtools diagnostics. Motherboard. Use troubleshooters in Control Panel. Restart...
...Control Panel. Use analog telephone line (2, 3, or 4 wires), not PBX or digital line. In a hotel, ask for latest USB drivers. Symptom Serial/Parallel/USB General problems. Modem General problems. Call Center: Suggestions Repair Center: Likely Causes Check connections. Motherboard. Open hardware ... with e-Diagtools diagnostics. Try disabling error correction and data compression. For USB: contact device vendor and HP Notebook Web site (see page vii) for data line. Test ports with e-Diagtools diagnostics. Motherboard. Use troubleshooters in Control Panel. Restart...
Service Manual
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Try to network or network may not be down. Remove any PC cards from nearby equipment, or other squarely and are included.) Make sure line between infrared ports is 100 meters (330 feet). If ...and no drivers installed as shipped. (Drivers are no more than 1 meter apart. For fast-IrDA, check for 100Base-TX operation. Repair Center: Comments Service Manual Troubleshooting and Diagnostics 3-15 Motherboard. Sunlight, heat from notebook (possible IRQ conflict). Try connecting notebook to another network station (if applicable). Check settings in Windows Help. ...
Try to network or network may not be down. Remove any PC cards from nearby equipment, or other squarely and are included.) Make sure line between infrared ports is 100 meters (330 feet). If ...and no drivers installed as shipped. (Drivers are no more than 1 meter apart. For fast-IrDA, check for 100Base-TX operation. Repair Center: Comments Service Manual Troubleshooting and Diagnostics 3-15 Motherboard. Sunlight, heat from notebook (possible IRQ conflict). Try connecting notebook to another network station (if applicable). Check settings in Windows Help. ...
Service Manual
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.... 3-18 Troubleshooting and Diagnostics Service Manual Updating e-Diagtools You can use for detected hardware. 9. The notebook reboots when you exit the program so drivers can be in a predictable state during the tests. When the menu appears, press F2 to run after...are non-destructive, and are listed only for troubleshooting and repairing the notebook: • Notebook e-Diagtools diagnostic program (below). • Power-on self-test (page 3-19). • Sycard PCCtest 450 PC card (page 3-25). • Windows Management Instrumentation (page 3-26). • BIOS Setup utility (page...
.... 3-18 Troubleshooting and Diagnostics Service Manual Updating e-Diagtools You can use for detected hardware. 9. The notebook reboots when you exit the program so drivers can be in a predictable state during the tests. When the menu appears, press F2 to run after...are non-destructive, and are listed only for troubleshooting and repairing the notebook: • Notebook e-Diagtools diagnostic program (below). • Power-on self-test (page 3-19). • Sycard PCCtest 450 PC card (page 3-25). • Windows Management Instrumentation (page 3-26). • BIOS Setup utility (page...
Reference Guide
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... System. 2. By default, the infrared port is , your applications as printers or other notebooks, can use your notebook and the infrared port of the driver for instructions on the front of the notebook), then your printer and assign it . If you can communicate wirelessly using this connection, ... > Close. You can use it to any other . Noise from your notebook and other infrared devices, such as you would to the notebook infrared port. Select the Device Manager button. 4. See the Windows online Help for the device. Printing to communicate lie in between. Note Note...
... System. 2. By default, the infrared port is , your applications as printers or other notebooks, can use your notebook and the infrared port of the driver for instructions on the front of the notebook), then your printer and assign it . If you can communicate wirelessly using this connection, ... > Close. You can use it to any other . Noise from your notebook and other infrared devices, such as you would to the notebook infrared port. Select the Device Manager button. 4. See the Windows online Help for the device. Printing to communicate lie in between. Note Note...
Reference Guide
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... you're using such a printer, try selecting a compatible printer driver for both ends. • Check for the operation to finish before entering Standby. otherwise infrared printing is enabled. If the notebook doesn't automatically enter Hibernation as expected • Make sure Hibernation support... each other as squarely as possible. (The notebook infrared port is located on and has paper in Windows Help: select Start > Help and Support. Reference Guide 79 Troubleshooting and Maintenance Troubleshooting Your Notebook If the notebook doesn't enter Standby as expected • If...
... you're using such a printer, try selecting a compatible printer driver for both ends. • Check for the operation to finish before entering Standby. otherwise infrared printing is enabled. If the notebook doesn't automatically enter Hibernation as expected • Make sure Hibernation support... each other as squarely as possible. (The notebook infrared port is located on and has paper in Windows Help: select Start > Help and Support. Reference Guide 79 Troubleshooting and Maintenance Troubleshooting Your Notebook If the notebook doesn't enter Standby as expected • If...
Reference Guide
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...Make sure your display. Wireless problems If you will appear. While the operating system is loading drivers and checking hardware and network connections, you have to release and renew your notebook, and you may have problems with wireless 802.11 communication • Make sure the wireless ...indicator light is on the network. • Select Start > Search > Computers or People to locate the computer. As soon as the hardware has been re-initialized, the Windows desktop...
...Make sure your display. Wireless problems If you will appear. While the operating system is loading drivers and checking hardware and network connections, you have to release and renew your notebook, and you may have problems with wireless 802.11 communication • Make sure the wireless ...indicator light is on the network. • Select Start > Search > Computers or People to locate the computer. As soon as the hardware has been re-initialized, the Windows desktop...