Hard Drive White Paper
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... the installed hard drive. Minimum System BIOS Required Notebook Platform HP Compaq Business nc8000 HP Compaq Business nw8000 HP Compaq Business nc6000 HP Compaq Business nc4000 Series HP Compaq Business nx9000 Series HP Compaq Business nx5000 Compaq Evo N620c Compaq Evo N610c/v Compaq Evo N600c Compaq Evo N800c Compaq Evo N410c Compaq Evo N400c BIOS ...15 Dec 03 08 Mar 04 Hard Drive Mounting Screw All HP and Compaq branded commercial and SMB notebooks come equipped with one or more of the hard drive mounting screws are missing, they can be replaced from the notebook altogether.
... the installed hard drive. Minimum System BIOS Required Notebook Platform HP Compaq Business nc8000 HP Compaq Business nw8000 HP Compaq Business nc6000 HP Compaq Business nc4000 Series HP Compaq Business nx9000 Series HP Compaq Business nx5000 Compaq Evo N620c Compaq Evo N610c/v Compaq Evo N600c Compaq Evo N800c Compaq Evo N410c Compaq Evo N400c BIOS ...15 Dec 03 08 Mar 04 Hard Drive Mounting Screw All HP and Compaq branded commercial and SMB notebooks come equipped with one or more of the hard drive mounting screws are missing, they can be replaced from the notebook altogether.
Hardware Guide, Compaq Notebook Series
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Contents Increasing Memory 7-4 Displaying Memory Information 7-4 Removing or Inserting a Memory Board 7-5 Replacing the Primary Hard Drive 7-10 Finding Mini PCI and MultiPort Information 7-12 8 Specifications Regulatory Agency Series Numbers 8-1 Notebook Dimensions 8-2 Operating Environment 8-2 Rated Input Power 8-3 Modem Specifications 8-3 Finding More Environmental Information 8-4 Index Hardware Guide vii
Contents Increasing Memory 7-4 Displaying Memory Information 7-4 Removing or Inserting a Memory Board 7-5 Replacing the Primary Hard Drive 7-10 Finding Mini PCI and MultiPort Information 7-12 8 Specifications Regulatory Agency Series Numbers 8-1 Notebook Dimensions 8-2 Operating Environment 8-2 Rated Input Power 8-3 Modem Specifications 8-3 Finding More Environmental Information 8-4 Index Hardware Guide vii
Hardware Guide, Compaq Notebook Series
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... the hard drive bay) except for Drives Drives are included with cleaners. ■ Avoid exposing a drive to liquids or temperature extremes. ■ If you insert a drive, use x-rays instead of work: ■ Do not remove the primary hard drive (the hard drive in this CD to the "Hardware Upgrades" section, "Replacing the Primary Hard Drive." Cautions that concern specific procedures are fragile notebook components...
... the hard drive bay) except for Drives Drives are included with cleaners. ■ Avoid exposing a drive to liquids or temperature extremes. ■ If you insert a drive, use x-rays instead of work: ■ Do not remove the primary hard drive (the hard drive in this CD to the "Hardware Upgrades" section, "Replacing the Primary Hard Drive." Cautions that concern specific procedures are fragile notebook components...
Hardware Guide, Compaq Notebook Series
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... primary hard drive. Removing the hard drive retaining screw 7-10 Hardware Guide Remove the hard drive retaining screw. If your work : ■ Shut down the notebook and close the display. 3. Remove the primary hard drive only for repair or replacement. Ä CAUTION: To prevent an unresponsive system and loss of work . 2. Turn the notebook underside up. 4. Hardware Upgrades Replacing the Primary Hard Drive Any hard drive...
... primary hard drive. Removing the hard drive retaining screw 7-10 Hardware Guide Remove the hard drive retaining screw. If your work : ■ Shut down the notebook and close the display. 3. Remove the primary hard drive only for repair or replacement. Ä CAUTION: To prevent an unresponsive system and loss of work . 2. Turn the notebook underside up. 4. Hardware Upgrades Replacing the Primary Hard Drive Any hard drive...
Hardware Guide, Compaq Notebook Series
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... Hardware Guide If you have inserted a hard drive, reinsert the hard drive retaining screw. (If you removed but did not replace a hard drive, put the retaining screw in a safe place.) Replacing the hard drive retaining screw Finding Mini PCI and MultiPort ...Information For information about the light on a MultiPort device, turning a MultiPort device on and off with hotkeys, or enabling or disabling a MultiPort device in Computer Setup, refer in this documentation is included with the device. If your notebook...
... Hardware Guide If you have inserted a hard drive, reinsert the hard drive retaining screw. (If you removed but did not replace a hard drive, put the retaining screw in a safe place.) Replacing the hard drive retaining screw Finding Mini PCI and MultiPort ...Information For information about the light on a MultiPort device, turning a MultiPort device on and off with hotkeys, or enabling or disabling a MultiPort device in Computer Setup, refer in this documentation is included with the device. If your notebook...
Hardware Guide, Compaq Notebook Series
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...), replacing with weight saver 1-20 MultiBay (optional), vs. MultiPort beeps MultiBay drive insertion 4-10 MultiBay drive removal 4-9 biometric identification PC Cards (optional) 7-1 Bluetooth (optional) location 1-1 MultiPort agency approvals label 1-17 MultiPort status light 2-7 turning on 3-1 switching to and from 3-1 See also battery packs Battery Quick Check 3-9 battery release latch 1-15 bay. latch(es); hard drive bay...
...), replacing with weight saver 1-20 MultiBay (optional), vs. MultiPort beeps MultiBay drive insertion 4-10 MultiBay drive removal 4-9 biometric identification PC Cards (optional) 7-1 Bluetooth (optional) location 1-1 MultiPort agency approvals label 1-17 MultiPort status light 2-7 turning on 3-1 switching to and from 3-1 See also battery packs Battery Quick Check 3-9 battery release latch 1-15 bay. latch(es); hard drive bay...
Hardware Guide, Compaq Notebook Series
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... (power unavailable) 4-13 See also CD drive (optional); See CD charge sequence 3-6 Compaq utilities. drives CD-RW. hard drive bay; See software compartment memory 1-14, 7-6 mini PCI 1-14 See also battery bay; PC Card CD audio, hotkeys for 2-10 avoiding...drives CD-RAM drive (optional), CD-ROM drive (optional) defined 4-2 supported 4-1 See also CD drive (optional); Index network 1-19 power cord 1-10 security (optional) 6-6 S-video (optional) 5-8 cable lock, security (optional) 6-6 calibration, battery 3-12 camcorder (optional) connecting 5-7, 6-1 switching image to 2-9 cap, replacing...
... (power unavailable) 4-13 See also CD drive (optional); See CD charge sequence 3-6 Compaq utilities. drives CD-RW. hard drive bay; See software compartment memory 1-14, 7-6 mini PCI 1-14 See also battery bay; PC Card CD audio, hotkeys for 2-10 avoiding...drives CD-RAM drive (optional), CD-ROM drive (optional) defined 4-2 supported 4-1 See also CD drive (optional); Index network 1-19 power cord 1-10 security (optional) 6-6 S-video (optional) 5-8 cable lock, security (optional) 6-6 calibration, battery 3-12 camcorder (optional) connecting 5-7, 6-1 switching image to 2-9 cap, replacing...
Hardware Guide, Compaq Notebook Series
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hard drive Product Key number 1-17 projector, overhead. jack; See overhead projector (optional) PS/2 connector (on TouchPad models 2-1 replacing pointing stick cap 1-20 setting preferences 2-4 port infrared 6-4 See also connector(s); ...and card and socket services 7-2 microdrive (optional) 4-1 PC SmartCard Reader (optional) 7-1 stopping and removing 7-3 Types I, II, III 7-1 zoomed video 7-1 peripherals, connecting, disconnecting 6-1 See also connector(s); battery power primary hard drive, defined 4-1 See also drives; jack port replicator (optional) composite-video-out jack ...
hard drive Product Key number 1-17 projector, overhead. jack; See overhead projector (optional) PS/2 connector (on TouchPad models 2-1 replacing pointing stick cap 1-20 setting preferences 2-4 port infrared 6-4 See also connector(s); ...and card and socket services 7-2 microdrive (optional) 4-1 PC SmartCard Reader (optional) 7-1 stopping and removing 7-3 Types I, II, III 7-1 zoomed video 7-1 peripherals, connecting, disconnecting 6-1 See also connector(s); battery power primary hard drive, defined 4-1 See also drives; jack port replicator (optional) composite-video-out jack ...
Maintenance and Service Guide
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Exhaust air is designed to identify replacement parts, and Chapter 5, "Removal and Replacement Procedures," for ventilation. Refer to Chapter 3, "Illustrated Parts... The system board provides the following device connections: ■ Memory expansion board ■ Hard drive ■ Display ■ Keyboard/TouchPad or pointing stick ■ Audio ■ Intel Mobile Pentium 4 processors with ...SpeedStep technology ■ Fan ■ PC Card ■ Modem or modem/NIC The computer uses an electrical fan for disassembly steps. The...
Exhaust air is designed to identify replacement parts, and Chapter 5, "Removal and Replacement Procedures," for ventilation. Refer to Chapter 3, "Illustrated Parts... The system board provides the following device connections: ■ Memory expansion board ■ Hard drive ■ Display ■ Keyboard/TouchPad or pointing stick ■ Audio ■ Intel Mobile Pentium 4 processors with ...SpeedStep technology ■ Fan ■ PC Card ■ Modem or modem/NIC The computer uses an electrical fan for disassembly steps. The...
Maintenance and Service Guide
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... Loading from diskette drive? Y Hard drive accessible? Done Remove diskette and reboot. N Run FDISK. N Done N Boot from Hard Drive, Part 3. Done N Hard drive partitioned? Y N Create partition, then format hard drive to a bootable Y C:\ prompt. Replace system board. Hard drive formatted? Computer booted? Maintenance and Service Guide 2-21 Replace hard drive. 2. Y Format hard drive and bring to bootable C:\ prompt. N CD or diskette in drive? Y Boot from Diskette Drive. Hard drive accessible? Load OS...
... Loading from diskette drive? Y Hard drive accessible? Done Remove diskette and reboot. N Run FDISK. N Done N Boot from Hard Drive, Part 3. Done N Hard drive partitioned? Y N Create partition, then format hard drive to a bootable Y C:\ prompt. Replace system board. Hard drive formatted? Computer booted? Maintenance and Service Guide 2-21 Replace hard drive. 2. Y Format hard drive and bring to bootable C:\ prompt. N CD or diskette in drive? Y Boot from Diskette Drive. Hard drive accessible? Load OS...
Maintenance and Service Guide
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... sectors be fixed? Y OS loading from Hard Drive, Part 2. N Replace hard drive. N Run SCANDISK and check for bad sectors. Done 2-22 Maintenance and Service Guide N System files on hard drive? Y Replace hard drive. Troubleshooting Flowchart 2.12-No OS Loading from Hard Drive, Part 3 Continued from Section 2.11, No OS Loading from hard drive? N Fix bad sectors. Y Clean virus. N Y Diagnostics on diskette? Boot from hard drive? Done Replace hard drive.
... sectors be fixed? Y OS loading from Hard Drive, Part 2. N Replace hard drive. N Run SCANDISK and check for bad sectors. Done 2-22 Maintenance and Service Guide N System files on hard drive? Y Replace hard drive. Troubleshooting Flowchart 2.12-No OS Loading from Hard Drive, Part 3 Continued from Section 2.11, No OS Loading from hard drive? N Fix bad sectors. Y Clean virus. N Y Diagnostics on diskette? Boot from hard drive? Done Replace hard drive.
Maintenance and Service Guide
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.... N Device boots properly? Y Done Possible bad diskette drive. Possible bad NIC. N Device boots properly? Replace card. Replace drive. Go to Section 2.9, No OS Loading. Replace drive. Flowchart 2.17-Nonfunctioning Device Nonfunctioning Device. Clear CMOS. Reattach device. Y Y Any physical device detected? N Possible bad hard drive. If integrated NIC, replace system board. Close notebook, plug in power, and reboot. Unplug the nonfunctioning...
.... N Device boots properly? Y Done Possible bad diskette drive. Possible bad NIC. N Device boots properly? Replace card. Replace drive. Go to Section 2.9, No OS Loading. Replace drive. Flowchart 2.17-Nonfunctioning Device Nonfunctioning Device. Clear CMOS. Reattach device. Y Y Any physical device detected? N Possible bad hard drive. If integrated NIC, replace system board. Close notebook, plug in power, and reboot. Unplug the nonfunctioning...
Maintenance and Service Guide
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Removal and Replacement Preliminaries 4.3 Preventing Damage to a removable drive, or loss of information, observe the following precautions: ■ Before removing or inserting a hard drive, shut down . ■ Before removing a diskette drive or optical drive, ensure that have magnetic fields, such as monitors or speakers. ■ Avoid exposing a drive to temperature extremes or to liquids. ■ If a drive must be...
Removal and Replacement Preliminaries 4.3 Preventing Damage to a removable drive, or loss of information, observe the following precautions: ■ Before removing or inserting a hard drive, shut down . ■ Before removing a diskette drive or optical drive, ensure that have magnetic fields, such as monitors or speakers. ■ Avoid exposing a drive to temperature extremes or to liquids. ■ If a drive must be...
Maintenance and Service Guide
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Removal and Replacement Procedures Table 5-1 Disassembly Sequence Chart (Continued) Section 5.3 (continued) Description MultiBay device Hard drive 5.4 Computer feet 5.5 Memory expansion board 5.6 Mini PCI communications board 5.7 Connector cover 5.8 LED cover 5.9 Keyboard 5.10 Display 5.11...Processor 5.17 Disk cell RTC battery 5.18 System board 5.19 Modem cable # of Screws Removed 0 1 to remove hard drive 2 to separate hard drive bezel from hard drive 0 1 loosened 1 loosened 2 2 2 to remove keyboard shield 4 16 0 2 4 4 loosened 0 0 5 0 Maintenance and Service Guide 5-3
Removal and Replacement Procedures Table 5-1 Disassembly Sequence Chart (Continued) Section 5.3 (continued) Description MultiBay device Hard drive 5.4 Computer feet 5.5 Memory expansion board 5.6 Mini PCI communications board 5.7 Connector cover 5.8 LED cover 5.9 Keyboard 5.10 Display 5.11...Processor 5.17 Disk cell RTC battery 5.18 System board 5.19 Modem cable # of Screws Removed 0 1 to remove hard drive 2 to separate hard drive bezel from hard drive 0 1 loosened 1 loosened 2 2 2 to remove keyboard shield 4 16 0 2 4 4 loosened 0 0 5 0 Maintenance and Service Guide 5-3
Maintenance and Service Guide
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c. Remove the hard drive by following these steps: a. Remove the PM3.0 × 4.0 hard drive retention screw 1 (Figure 5-5). Slide the hard drive forward 2 to unseat the hard drive connector from the system board. Figure 5-5. Turn the computer bottom side up with the left side facing forward. b. d. Removing the Hard Drive Maintenance and Service Guide 5-7 Remove the hard drive. Removal and Replacement Procedures 6.
c. Remove the hard drive by following these steps: a. Remove the PM3.0 × 4.0 hard drive retention screw 1 (Figure 5-5). Slide the hard drive forward 2 to unseat the hard drive connector from the system board. Figure 5-5. Turn the computer bottom side up with the left side facing forward. b. d. Removing the Hard Drive Maintenance and Service Guide 5-7 Remove the hard drive. Removal and Replacement Procedures 6.
Maintenance and Service Guide
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....0 × 4.0 screws 1 that secure the hard drive bezel to install the hard drive and hard drive bezel. 5-8 Maintenance and Service Guide Figure 5-6. Removal and Replacement Procedures 7. Removing the Hard Drive Bezel Hard Drive Bezel Spare Part Number Information Hard drive bezel with silver finish for use with Presario 2800 models Hard drive bezel with carbon finish for use with Evo Notebook N800c, N800v, and N800w models 286874-001...
....0 × 4.0 screws 1 that secure the hard drive bezel to install the hard drive and hard drive bezel. 5-8 Maintenance and Service Guide Figure 5-6. Removal and Replacement Procedures 7. Removing the Hard Drive Bezel Hard Drive Bezel Spare Part Number Information Hard drive bezel with silver finish for use with Presario 2800 models Hard drive bezel with carbon finish for use with Evo Notebook N800c, N800v, and N800w models 286874-001...
Maintenance and Service Guide
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Maintenance and Service Guide 5-27 Remove the PM2.0 × 4.0 screw 2 securing the top cover to the base enclosure (Figure 5-21). 4. Remove the nine PM2.0 × 8.0 screws 1 securing the top cover to the base enclosure in the hard drive bay. ✎ Do not remove the screw in the middle of the hard drive bay 3. Turn the computer top side up with the rear panel facing forward. Figure 5-21. Removing the Top Cover Screws 5. Removal and Replacement Procedures 3.
Maintenance and Service Guide 5-27 Remove the PM2.0 × 4.0 screw 2 securing the top cover to the base enclosure (Figure 5-21). 4. Remove the nine PM2.0 × 8.0 screws 1 securing the top cover to the base enclosure in the hard drive bay. ✎ Do not remove the screw in the middle of the hard drive bay 3. Turn the computer top side up with the rear panel facing forward. Figure 5-21. Removing the Top Cover Screws 5. Removal and Replacement Procedures 3.
Maintenance and Service Guide
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... 1-50 front components 1-45 function keys 1-50 G grounding equipment and methods 4-6 H hard drive OS loading problems 2-20 removal 5-7, 5-8 spare part numbers 3-9, 3-19 specifications 6-7 hard drive bay 1-46, 1-54 hard drive bezel removal 5-8 spare part numbers 3-9 hard drive retention screw 1-54 headphone jack location 1-48 pin assignments A-6 hinge covers illustrated 3-16 ...left side components 1-47 Logo Kit, spare part number 3-20 M mass storage devices 3-18 memory expansion board replacement 5-9 spare part numbers 3-15 memory expansion compartment 1-54 Maintenance and Service Guide Index-3
... 1-50 front components 1-45 function keys 1-50 G grounding equipment and methods 4-6 H hard drive OS loading problems 2-20 removal 5-7, 5-8 spare part numbers 3-9, 3-19 specifications 6-7 hard drive bay 1-46, 1-54 hard drive bezel removal 5-8 spare part numbers 3-9 hard drive retention screw 1-54 headphone jack location 1-48 pin assignments A-6 hinge covers illustrated 3-16 ...left side components 1-47 Logo Kit, spare part number 3-20 M mass storage devices 3-18 memory expansion board replacement 5-9 spare part numbers 3-15 memory expansion compartment 1-54 Maintenance and Service Guide Index-3
Maintenance and Service Guide
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... bezel illustrated 3-16 removal 5-48 PC Card eject button 1-48 PC Card slot 1-48 PC Card slot space saver 3-16 plastic parts 4-2 ... time clock (RTC) battery removal 5-42 spare part number 3-11, 5-42 rear panel components 1-47 removal and replacement preliminaries 4-1 procedures 5-1 right side components 1-45 RJ-11 jack location 1-48 pin assignments A-2 RJ-45 jack location... specifications AC adapter 6-13 battery 6-13 CD-ROM drive 6-10 CD-RW drive 6-12 computer 6-1 diskette drive 6-9 display 6-3, 6-4, 6-5, 6-6 DMA 6-14 DVD-ROM drive 6-11 hard drive 6-7 Maintenance and Service Guide Index-5
... bezel illustrated 3-16 removal 5-48 PC Card eject button 1-48 PC Card slot 1-48 PC Card slot space saver 3-16 plastic parts 4-2 ... time clock (RTC) battery removal 5-42 spare part number 3-11, 5-42 rear panel components 1-47 removal and replacement preliminaries 4-1 procedures 5-1 right side components 1-45 RJ-11 jack location 1-48 pin assignments A-2 RJ-45 jack location... specifications AC adapter 6-13 battery 6-13 CD-ROM drive 6-10 CD-RW drive 6-12 computer 6-1 diskette drive 6-9 display 6-3, 6-4, 6-5, 6-6 DMA 6-14 DVD-ROM drive 6-11 hard drive 6-7 Maintenance and Service Guide Index-5