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... PD-CD drives. Removable Media Write Enables/disables ability to write data to enable or disable the primary IDE controller. Diskette MBR Validation Allows you to removable media. Note: This feature applies only to enable or disable strict validation of the diskette Master Boot Record (MBR). Turn the computer off, then on your specific hardware configuration. Continued Hardware Reference Guide B-7 Support for Computer Setup options may need to disable this option in order to Removable Media Boot, the...
... PD-CD drives. Removable Media Write Enables/disables ability to write data to enable or disable the primary IDE controller. Diskette MBR Validation Allows you to removable media. Note: This feature applies only to enable or disable strict validation of the diskette Master Boot Record (MBR). Turn the computer off, then on your specific hardware configuration. Continued Hardware Reference Guide B-7 Support for Computer Setup options may need to disable this option in order to Removable Media Boot, the...
Compaq Professional Workstation AP550 Hardware Reference Guide
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... self-tests on IDE hard drives capable of bootable devices is displayed. Boot Order Allows you to specify the order of attached hard drive controllers. Support for Computer Setup options may not apply after a non-MS-DOS operating system has started. Use the arrow keys to configure SCSI termination on the internal SCSI subsystem for a bootable operating system image. This feature is attached to the system Hard Drive Order (supported on the list may...
... self-tests on IDE hard drives capable of bootable devices is displayed. Boot Order Allows you to specify the order of attached hard drive controllers. Support for Computer Setup options may not apply after a non-MS-DOS operating system has started. Use the arrow keys to configure SCSI termination on the internal SCSI subsystem for a bootable operating system image. This feature is attached to the system Hard Drive Order (supported on the list may...
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... Cover Allows you to boot the computer if the sensor detects that the cover has been removed. Note: If the setup password is set . • specify whether password is disabled. Power-On Password Allows you to use some Compaq remote security tools. See the Troubleshooting Guide for Computer Setup options may vary depending on password. Setup Password requires that the setup password be set and enable power-on your specific hardware configuration. Password Options Allows you to set in order to • enable/disable network server mode...
... Cover Allows you to boot the computer if the sensor detects that the cover has been removed. Note: If the setup password is set . • specify whether password is disabled. Power-On Password Allows you to use some Compaq remote security tools. See the Troubleshooting Guide for Computer Setup options may vary depending on password. Setup Password requires that the setup password be set and enable power-on your specific hardware configuration. Password Options Allows you to set in order to • enable/disable network server mode...
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... MBR on select models only. Restore Master Boot Record Restores the backup Master Boot Record to report errors. If MBR Security is powered on the current bootable disk, restoring the previously-saved MBR, or disabling MBR Security. Note: Only appears if MBR Security is set. Each time the computer is enabled and disk accesses are being serviced by the operating system, any MBR change will be detected...
... MBR on select models only. Restore Master Boot Record Restores the backup Master Boot Record to report errors. If MBR Security is powered on the current bootable disk, restoring the previously-saved MBR, or disabling MBR Security. Note: Only appears if MBR Security is set. Each time the computer is enabled and disk accesses are being serviced by the operating system, any MBR change will be detected...
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... • chassis serial number or Universal Unique Identifier (UUID) number if current number is invalid (these ID numbers are normally set in the factory and are used to boot from an operating system installed on a network server. (.eature available on your specific hardware configuration. Network Service Boot Enables/disables the computers ability to uniquely identify the system) • keyboard locale setting (e.g., English or German) for System ID entry Support for Computer Setup options may vary...
... • chassis serial number or Universal Unique Identifier (UUID) number if current number is invalid (these ID numbers are normally set in the factory and are used to boot from an operating system installed on a network server. (.eature available on your specific hardware configuration. Network Service Boot Enables/disables the computers ability to uniquely identify the system) • keyboard locale setting (e.g., English or German) for System ID entry Support for Computer Setup options may vary...
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... (enable/disable) • Remote wakeup boot sequence (remote server/local hard drive) • After power loss (off/on) If you connect your computer to an electric power strip, and would like to turn off power to your specific hardware configuration. * These options should be able to use the suspend/sleep feature or the Remote Management features. • UUID (Universal Unique Identifier) (enable/disable) Onboard Devices Allows you to set resources for or disable onboard system devices (diskette controller, serial port...
... (enable/disable) • Remote wakeup boot sequence (remote server/local hard drive) • After power loss (off/on) If you connect your computer to an electric power strip, and would like to turn off power to your specific hardware configuration. * These options should be able to use the suspend/sleep feature or the Remote Management features. • UUID (Universal Unique Identifier) (enable/disable) Onboard Devices Allows you to set resources for or disable onboard system devices (diskette controller, serial port...
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... needed with more than one graphics controller installed • PCI SERR# Generation. this is an ACPI (advanced configuration and power interface) sleep state that some add-in hardware options may vary depending on your specific hardware configuration. * These options should be the boot or primary VGA controller. PCI VGA Configuration Appears only if there are multiple PCI video adapters in PCI configuration space; Allows users to specify which sets the VGA palette snooping bit in the system. Device Options...
... needed with more than one graphics controller installed • PCI SERR# Generation. this is an ACPI (advanced configuration and power interface) sleep state that some add-in hardware options may vary depending on your specific hardware configuration. * These options should be the boot or primary VGA controller. PCI VGA Configuration Appears only if there are multiple PCI video adapters in PCI configuration space; Allows users to specify which sets the VGA palette snooping bit in the system. Device Options...
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... removing, 2-4 H Hardware Abstraction Layer (HAL), 2-28 headphone connector, 1-3 heatsink, 2-26, 2-27 I installing additional memory, 2-6 AGP graphics controller, 2-24 expansion board, 2-21, 2-22 Pentium processor, 2-26 RIMMs, 2-8 Intel Pentium processor installing, 2-26 K keyboard connector, 1-3 using Windows logo keys, 1-11 L line-in audio connector, 1-3 line-out audio connector, 1-3 microphone connector, 1-3 B bezel blank, 1-10 C CD-ROM features, 1-2 Compaq logo, 2-12 components front panel, 1-2 installation precautions, 2-2 installation sequence, 2-2 rear panel, 1-3 configuration desktop...
... removing, 2-4 H Hardware Abstraction Layer (HAL), 2-28 headphone connector, 1-3 heatsink, 2-26, 2-27 I installing additional memory, 2-6 AGP graphics controller, 2-24 expansion board, 2-21, 2-22 Pentium processor, 2-26 RIMMs, 2-8 Intel Pentium processor installing, 2-26 K keyboard connector, 1-3 using Windows logo keys, 1-11 L line-in audio connector, 1-3 line-out audio connector, 1-3 microphone connector, 1-3 B bezel blank, 1-10 C CD-ROM features, 1-2 Compaq logo, 2-12 components front panel, 1-2 installation precautions, 2-2 installation sequence, 2-2 rear panel, 1-3 configuration desktop...
Compaq Professional Workstation AP550 Maintenance & Service Guide
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...for instructions. If problem persists, replace the CMOS backup battery. Run Computer Setup or Windows NT Workstation utilities. Be sure each memory module is installed properly. Press F1 and save changes. Battery life is approximately 5 years. Invalid time or date in drive type. Clear the configuration memory. System configuration has changed since last boot. Invalid memory configuration. First, reset the date and time under Control Panel. 4-4 Compaq Professional Workstation AP550 Maintenance and Service Guide Table 4-1 POST Error Messages continued Error Code...
...for instructions. If problem persists, replace the CMOS backup battery. Run Computer Setup or Windows NT Workstation utilities. Be sure each memory module is installed properly. Press F1 and save changes. Battery life is approximately 5 years. Invalid time or date in drive type. Clear the configuration memory. System configuration has changed since last boot. Invalid memory configuration. First, reset the date and time under Control Panel. 4-4 Compaq Professional Workstation AP550 Maintenance and Service Guide Table 4-1 POST Error Messages continued Error Code...
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...SCSI hard drive(s) IDE configuration IDE configuration IDE hard drive failure IDE hard drive failure IDE circuitry failure Recommended Action Run Computer Setup or Windows NT utilities. 4-6 Compaq Professional Workstation AP550 Maintenance and Service Guide Table 4-1 POST Error Messages continued Error Code Audible Beeps L=Long S=Short 605-Diskette Drive 2S Type Error 912-The computer cover has been removed since last system startup 1611-Fan failure detected. 1720-SMART Hard Drive detects imminent failure. 1721-SMART SCSI Hard Drive Detects Imminent Failure 1771-Primary Disk Port...
...SCSI hard drive(s) IDE configuration IDE configuration IDE hard drive failure IDE hard drive failure IDE circuitry failure Recommended Action Run Computer Setup or Windows NT utilities. 4-6 Compaq Professional Workstation AP550 Maintenance and Service Guide Table 4-1 POST Error Messages continued Error Code Audible Beeps L=Long S=Short 605-Diskette Drive 2S Type Error 912-The computer cover has been removed since last system startup 1611-Fan failure detected. 1720-SMART Hard Drive detects imminent failure. 1721-SMART SCSI Hard Drive Detects Imminent Failure 1771-Primary Disk Port...
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...) input switch on and the monitor light is being used with the monitor. Set the RGB switch (and sync options, if available) to the corresponding monitor connectors. Press any key or move the mouse to 75 ohms. Adjust the monitor's brightness and contrast controls. continued 4-12 Compaq Professional Workstation AP550 Maintenance and Service Guide Display Problems Table 4-4 Solutions for Display Problems Problem Screen is used, make sure that the Red, Green, and Blue BNC cables are wrong. Monitor does not...
...) input switch on and the monitor light is being used with the monitor. Set the RGB switch (and sync options, if available) to the corresponding monitor connectors. Press any key or move the mouse to 75 ohms. Adjust the monitor's brightness and contrast controls. continued 4-12 Compaq Professional Workstation AP550 Maintenance and Service Guide Display Problems Table 4-4 Solutions for Display Problems Problem Screen is used, make sure that the Red, Green, and Blue BNC cables are wrong. Monitor does not...
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...the correct device. 2. Replace the controller or the system board. 5. Possible driver problem. 2. Network controller interrupt or memory overlaps the interrupt or memory of the Compaq Restore CD. 2. continued System Setup utility reports unprogrammed EPROM. Cause 1. Solution 1. Replace the controller or the system board. 2. The network controller is defective. 2. 4-18 Compaq Professional Workstation AP550 Maintenance and Service Guide Network Problems The process of debugging network cabling is disabled in setup. 3. Diagnostics reports a failure. 1. Boot the workstation...
...the correct device. 2. Replace the controller or the system board. 5. Possible driver problem. 2. Network controller interrupt or memory overlaps the interrupt or memory of the Compaq Restore CD. 2. continued System Setup utility reports unprogrammed EPROM. Cause 1. Solution 1. Replace the controller or the system board. 2. The network controller is defective. 2. 4-18 Compaq Professional Workstation AP550 Maintenance and Service Guide Network Problems The process of debugging network cabling is disabled in setup. 3. Diagnostics reports a failure. 1. Boot the workstation...
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.... Select File, then select Ignore Changes and Exit. When this occurs, it is turned off the workstation and any external devices, and disconnect the power cord from the grounded AC outlet. 2. WARNING: To reduce the risk of the computer or optional equipment. Restore factory default settings and exit Computer Setup. Failure to clear the configuration memory. 1. Clearing Configuration Memory The Workstation Configuration Memory Operating System (CMOS) may occasionally be sure to disconnect...
.... Select File, then select Ignore Changes and Exit. When this occurs, it is turned off the workstation and any external devices, and disconnect the power cord from the grounded AC outlet. 2. WARNING: To reduce the risk of the computer or optional equipment. Restore factory default settings and exit Computer Setup. Failure to clear the configuration memory. 1. Clearing Configuration Memory The Workstation Configuration Memory Operating System (CMOS) may occasionally be sure to disconnect...
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... peripheral devices. 4-30 Compaq Professional Workstation AP550 Maintenance and Service Guide Running Diagnostic Utilities for complete testing. 6. NOTE: Retest the system after completing each error condition, and actions required to test it or use it through the SW50 switch on can damage the system board. 3. The workstation should have access to the password, you must disable it to continue. To delete the password, type the current password, then press Enter. See Chapter 3, Removal and Replacement...
... peripheral devices. 4-30 Compaq Professional Workstation AP550 Maintenance and Service Guide Running Diagnostic Utilities for complete testing. 6. NOTE: Retest the system after completing each error condition, and actions required to test it or use it through the SW50 switch on can damage the system board. 3. The workstation should have access to the password, you must disable it to continue. To delete the password, type the current password, then press Enter. See Chapter 3, Removal and Replacement...
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.... Local ROM Flash To upgrade the ROM: 1. See Chapter 5 for procedures on the workstation. Change autoloader magazine. A Setup Password prevents unauthorized ROM upgrades. Ensure proper airflow. 2. Perform required maintenance and cleaning. 1. Upgrading the ROM If the Compaq Professional Workstation AP550 does not have a Setup Password enabled, the ROM is entered correctly, the ROMPaq utility will be set. If prompted, enter the Setup Password. 4-42 Compaq Professional Workstation AP550 Maintenance and Service Guide Table 4-28 SCSI Test Error Codes continued Error Code XXXX...
.... Local ROM Flash To upgrade the ROM: 1. See Chapter 5 for procedures on the workstation. Change autoloader magazine. A Setup Password prevents unauthorized ROM upgrades. Ensure proper airflow. 2. Perform required maintenance and cleaning. 1. Upgrading the ROM If the Compaq Professional Workstation AP550 does not have a Setup Password enabled, the ROM is entered correctly, the ROMPaq utility will be set. If prompted, enter the Setup Password. 4-42 Compaq Professional Workstation AP550 Maintenance and Service Guide Table 4-28 SCSI Test Error Codes continued Error Code XXXX...
Compaq Professional Workstation AP550 Maintenance & Service Guide
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...restoring factory default settings 4-25 saving changes and exiting 4-25 saving configuration to a diskette 4-25 utility 4-21 configuration memory See CMOS SW50 switch 6-2 connectors diskette drive 6-2 embedded processor power module 6-2 external 8-2 LVD/SE 6-2 power LED and power switch 6-2 primary Ultra ATA/66 6-2 SCSI 6-2 secondary processor power module 6-2 secondary Ultra ATA/66 6-2 serial port cable 6-2 Wake-on-LAN 6-2 Continuity RIMM spare part number 1-6 converting desktop to a minitower 3-59 minitower to a desktop 3-56 D date, setting 4-23 deleting power-on password 5-4 setup password...
...restoring factory default settings 4-25 saving changes and exiting 4-25 saving configuration to a diskette 4-25 utility 4-21 configuration memory See CMOS SW50 switch 6-2 connectors diskette drive 6-2 embedded processor power module 6-2 external 8-2 LVD/SE 6-2 power LED and power switch 6-2 primary Ultra ATA/66 6-2 SCSI 6-2 secondary processor power module 6-2 secondary Ultra ATA/66 6-2 serial port cable 6-2 Wake-on-LAN 6-2 Continuity RIMM spare part number 1-6 converting desktop to a minitower 3-59 minitower to a desktop 3-56 D date, setting 4-23 deleting power-on password 5-4 setup password...
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... 3-13 DVD-ROM drive spare part number 1-7 specifications 7-16 test error codes 4-35 troubleshooting 4-16 E E49 clear password hearder jumper 6-2 electrostatic discharge (ESD), service guidelines 2-3 embedded processor power module connector 6-2 enabling power-on password 5-6 setup password 5-6 energy saver mode enabling/disabling power LED blink 4-24 setting 4-23 Index 3 equipment symbols 2-3 error codes audio 4-38 CD-ROM 4-35 diskette drive 4-33 DVD-ROM 4-35 keyboard 4-32 memory 4-32 microprocessor 4-31 modem 4-34 network interface 4-38 pointing device 4-34 printer 4-33 SCSI 4-39 serial port...
... 3-13 DVD-ROM drive spare part number 1-7 specifications 7-16 test error codes 4-35 troubleshooting 4-16 E E49 clear password hearder jumper 6-2 electrostatic discharge (ESD), service guidelines 2-3 embedded processor power module connector 6-2 enabling power-on password 5-6 setup password 5-6 energy saver mode enabling/disabling power LED blink 4-24 setting 4-23 Index 3 equipment symbols 2-3 error codes audio 4-38 CD-ROM 4-35 diskette drive 4-33 DVD-ROM 4-35 keyboard 4-32 memory 4-32 microprocessor 4-31 modem 4-34 network interface 4-38 pointing device 4-34 printer 4-33 SCSI 4-39 serial port...
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... G graphics controllers spare part number 1-9 specifications 7-23 H hard drive 18-GB Ultra3 SCSI jumper position 6-4 9.1-GB Ultra3 SCSI jumper position 6-3 CD-ROM jumper position 6-5 DVD-ROM jumper position 6-5 location 3-9 mounting bracket spare part number 1-12 specifications 7-18 standard 3-9 troubleshooting 4-14 Zip jumper position 6-5 hardware installation problems, troubleshooting 4-15 headphone external connector 8-2 pin assignments 8-8 heatsink, removing and replacing 3-43 help additional sources ix Compaq Authorized Resellers, telephone numbers ix Compaq website ix technical support...
... G graphics controllers spare part number 1-9 specifications 7-23 H hard drive 18-GB Ultra3 SCSI jumper position 6-4 9.1-GB Ultra3 SCSI jumper position 6-3 CD-ROM jumper position 6-5 DVD-ROM jumper position 6-5 location 3-9 mounting bracket spare part number 1-12 specifications 7-18 standard 3-9 troubleshooting 4-14 Zip jumper position 6-5 hardware installation problems, troubleshooting 4-15 headphone external connector 8-2 pin assignments 8-8 heatsink, removing and replacing 3-43 help additional sources ix Compaq Authorized Resellers, telephone numbers ix Compaq website ix technical support...
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... power-on key icon 4-2 setup 5-2 Windows NT Workstation 5-6 PCI bus mastering, enabling/disabling 4-24 expansion slots 6-2 locations 3-23 VGA palette snooping, enabling/disabling 4-24 viewing currently installed devices 4-24 pin assignments 8-3 audio 8-8 ethernet RJ45 8-6 headphone 8-8 LVD/SE 8-7 microphone 8-8 mouse 8-3 parallel interface 8-4 serial interfaces 8-5 USB 8-6 video 8-5 Plug and Play (PnP) devices, viewing current settings 4-24 pointing device mouse, spare part number 1-11 test error codes 4-34 POST setting the POST mode 4-24 power LED blink, enabling/disabling 4-24 power problems...
... power-on key icon 4-2 setup 5-2 Windows NT Workstation 5-6 PCI bus mastering, enabling/disabling 4-24 expansion slots 6-2 locations 3-23 VGA palette snooping, enabling/disabling 4-24 viewing currently installed devices 4-24 pin assignments 8-3 audio 8-8 ethernet RJ45 8-6 headphone 8-8 LVD/SE 8-7 microphone 8-8 mouse 8-3 parallel interface 8-4 serial interfaces 8-5 USB 8-6 video 8-5 Plug and Play (PnP) devices, viewing current settings 4-24 pointing device mouse, spare part number 1-11 test error codes 4-34 POST setting the POST mode 4-24 power LED blink, enabling/disabling 4-24 power problems...
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...mode 4-24 serial bus external connector 8-2 serial interface assignments 8-5 re-enabling 5-9 serial port cable connector 6-2 cover connector 3-27 disabling 4-24 enabling 4-24 setting resources 4-24 test error codes 4-34 service equipment symbols 2-3 preparations 3-3 tools and software equirements 2-4 warnings and cautions 2-2 warranties 2-4 setup password changing 5-4 clearing 5-5 deleting 5-4 enabling 4-24, 5-6 shipping boxes with buns spare part number 1-12 Simple Network Management Protocol See SNMP SMART III Hard Drive Fault Prediction 4-45 SNMP 4-45 software Compaq Diagnostics for Windows...
...mode 4-24 serial bus external connector 8-2 serial interface assignments 8-5 re-enabling 5-9 serial port cable connector 6-2 cover connector 3-27 disabling 4-24 enabling 4-24 setting resources 4-24 test error codes 4-34 service equipment symbols 2-3 preparations 3-3 tools and software equirements 2-4 warnings and cautions 2-2 warranties 2-4 setup password changing 5-4 clearing 5-5 deleting 5-4 enabling 4-24, 5-6 shipping boxes with buns spare part number 1-12 Simple Network Management Protocol See SNMP SMART III Hard Drive Fault Prediction 4-45 SNMP 4-45 software Compaq Diagnostics for Windows...