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...Cisco Unified IP Telephony Products 2-1 Understanding How the Cisco Unified IP Phone Interacts with Cisco Unified Communications Manager 2-2 Understanding How the Cisco Unified IP Phone Interacts with the VLAN 2-2 Providing Power to the Cisco Unified IP Phone 2-3 Power Guidelines 2-4 Power Outage 2-4 Obtaining Additional Information about Power... for a Cisco Unified IP Phone 2-13 Setting Up the Cisco Unified IP Phone 3-1 Before You Begin 3-1 Network Requirements 3-1 Cisco Unified Communications Manager Configuration 3-2 Understanding the Cisco Unified IP Phone 7962G and 7942G Components 3-2 ...
...Cisco Unified IP Telephony Products 2-1 Understanding How the Cisco Unified IP Phone Interacts with Cisco Unified Communications Manager 2-2 Understanding How the Cisco Unified IP Phone Interacts with the VLAN 2-2 Providing Power to the Cisco Unified IP Phone 2-3 Power Guidelines 2-4 Power Outage 2-4 Obtaining Additional Information about Power... for a Cisco Unified IP Phone 2-13 Setting Up the Cisco Unified IP Phone 3-1 Before You Begin 3-1 Network Requirements 3-1 Cisco Unified Communications Manager Configuration 3-2 Understanding the Cisco Unified IP Phone 7962G and 7942G Components 3-2 ...
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...DNS or Other Connectivity Errors 9-7 Checking Power Connection 9-8 Troubleshooting Cisco Unified IP Phone Security 9-8 General Troubleshooting Tips 9-9 General Troubleshooting Tips for the Cisco Unified IP Phone Expansion Module 9-12 Resetting or Restoring the Cisco Unified IP Phone 9-13 Performing a ...Basic Reset 9-13 Performing a Factory Reset 9-14 Using the Quality Report Tool 9-14 Monitoring the Voice Quality of Calls 9-15 Using Voice Quality Metrics 9-15 Troubleshooting Tips 9-16 Cisco Unified IP Phone 7962G and 7942G Administration Guide for Cisco...
...DNS or Other Connectivity Errors 9-7 Checking Power Connection 9-8 Troubleshooting Cisco Unified IP Phone Security 9-8 General Troubleshooting Tips 9-9 General Troubleshooting Tips for the Cisco Unified IP Phone Expansion Module 9-12 Resetting or Restoring the Cisco Unified IP Phone 9-13 Performing a ...Basic Reset 9-13 Performing a Factory Reset 9-14 Using the Quality Report Tool 9-14 Monitoring the Voice Quality of Calls 9-15 Using Voice Quality Metrics 9-15 Troubleshooting Tips 9-16 Cisco Unified IP Phone 7962G and 7942G Administration Guide for Cisco...
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... XML information and moving documents across services and for Cisco Unified Communications Manager 7.0 1-4 OL-15483-01 Cisco recommends that the Cisco Unified IP Phone 7962G and 7942G support. What Networking Protocols are Used? The Cisco Unified IP Phone uses CDP to configure additional network ... IP Phones support several industry-standard and Cisco networking protocols required for voice communication. Using CDP, a device can advertise its existence to discover certain startup information, such as auxiliary VLAN ID, per port power management details, and Quality of the networking ...
... XML information and moving documents across services and for Cisco Unified Communications Manager 7.0 1-4 OL-15483-01 Cisco recommends that the Cisco Unified IP Phone 7962G and 7942G support. What Networking Protocols are Used? The Cisco Unified IP Phone uses CDP to configure additional network ... IP Phones support several industry-standard and Cisco networking protocols required for voice communication. Using CDP, a device can advertise its existence to discover certain startup information, such as auxiliary VLAN ID, per port power management details, and Quality of the networking ...
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...8226; Voice VLAN configuration • Device discovery • Power management • Inventory management For more information about LLDP-MED support, see the LLDP-MED and Cisco Discovery Protocol white paper: http://www.cisco.com/en/US/tech/tk652/tk701/tech nologies_white_paper0900aecd804cd46d.shtml CPPDP... is connected. OL-15483-01 Cisco Unified IP Phone 7962G and 7942G Administration Guide for additional information. ...
...8226; Voice VLAN configuration • Device discovery • Power management • Inventory management For more information about LLDP-MED support, see the LLDP-MED and Cisco Discovery Protocol white paper: http://www.cisco.com/en/US/tech/tk652/tk701/tech nologies_white_paper0900aecd804cd46d.shtml CPPDP... is connected. OL-15483-01 Cisco Unified IP Phone 7962G and 7942G Administration Guide for additional information. ...
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... network integrity, the IP phone sends an EAPOL-Logoff message to act as VLAN allocation and inline power requirements. Required Network Components Support for 802.1X authentication on the Cisco Catalyst switches, refer to the phone's PC port. - Enabled-If you are using a switch that... PC port and connect a PC to it can connect a PC to the Cisco Catalyst switch configuration guides at: 1-16 Cisco Unified IP Phone 7962G and 7942G Administration Guide for 802.1X authentication. therefore, Cisco Unified IP Phones provide an EAPOL pass-through mechanism, whereby a PC locally attached...
... network integrity, the IP phone sends an EAPOL-Logoff message to act as VLAN allocation and inline power requirements. Required Network Components Support for 802.1X authentication on the Cisco Catalyst switches, refer to the phone's PC port. - Enabled-If you are using a switch that... PC port and connect a PC to it can connect a PC to the Cisco Catalyst switch configuration guides at: 1-16 Cisco Unified IP Phone 7962G and 7942G Administration Guide for 802.1X authentication. therefore, Cisco Unified IP Phones provide an EAPOL pass-through mechanism, whereby a PC locally attached...
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... the "Providing Power to the Cisco Unified IP Phone" section on your phone, which is located at the users's location. See the "Adjusting the Placement of the Cisco Unified IP Phone" section on page 3-8. Table 1-7 Installation Checklist of installation tasks for the Cisco Unified IP Phone 7962G and 7942G. Adds the device with Cisco Unified Communications...
... the "Providing Power to the Cisco Unified IP Phone" section on your phone, which is located at the users's location. See the "Adjusting the Placement of the Cisco Unified IP Phone" section on page 3-8. Table 1-7 Installation Checklist of installation tasks for the Cisco Unified IP Phone 7962G and 7942G. Adds the device with Cisco Unified Communications...
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...en/US/products/sw/voicesw/index.html This chapter provides an overview of the interaction between the Cisco Unified IP Phone 7962G and 7942G and Cisco Unified Communications Manager, DNS and DHCP servers, TFTP servers, and switches. You must be connected..., page 2-2 OL-15483-01 Cisco Unified IP Phone 7962G and 7942G Administration Guide for Cisco Unified Communications Manager 7.0 2-1 This section includes the following topics: • Understanding Interactions with Other Cisco Unified IP Telephony Products, page 2-1 • Providing Power to the Cisco Unified IP Phone, page 2-3 ...
...en/US/products/sw/voicesw/index.html This chapter provides an overview of the interaction between the Cisco Unified IP Phone 7962G and 7942G and Cisco Unified Communications Manager, DNS and DHCP servers, TFTP servers, and switches. You must be connected..., page 2-2 OL-15483-01 Cisco Unified IP Phone 7962G and 7942G Administration Guide for Cisco Unified Communications Manager 7.0 2-1 This section includes the following topics: • Understanding Interactions with Other Cisco Unified IP Telephony Products, page 2-1 • Providing Power to the Cisco Unified IP Phone, page 2-3 ...
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...2-7 • Network Configuration Menu, page 4-5 Providing Power to the Cisco Unified IP Phone The Cisco Unified IP Phone 7962G and 7942G can resolve these issues by isolating the voice traffic onto a separate VLAN. External power is provided through the access port of the IP... to the switch through a separate power supply. For more information about powering a phone: • Power Guidelines, page 2-4 • Power Outage, page 2-4 • Obtaining Additional Information about Power, page 2-5 OL-15483-01 Cisco Unified IP Phone 7962G and 7942G Administration Guide for example) •...
...2-7 • Network Configuration Menu, page 4-5 Providing Power to the Cisco Unified IP Phone The Cisco Unified IP Phone 7962G and 7942G can resolve these issues by isolating the voice traffic onto a separate VLAN. External power is provided through the access port of the IP... to the switch through a separate power supply. For more information about powering a phone: • Power Guidelines, page 2-4 • Power Outage, page 2-4 • Obtaining Additional Information about Power, page 2-5 OL-15483-01 Cisco Unified IP Phone 7962G and 7942G Administration Guide for example) •...
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... on the phone being powered. Table 2-1 Guidelines for Powering the Cisco Unified IP Phone 7962G and 7942G Power Type External power-Provided through inline power patch panel WS-PWR-PANEL Guidelines • The Cisco Unified IP Phone 7962G and 7942G use the CP-PWR-CUBE-3 power supply. The Cisco Unified IP Phone Power Injector is restored. The Cisco Unified IP Phone Power Injector may need...
... on the phone being powered. Table 2-1 Guidelines for Powering the Cisco Unified IP Phone 7962G and 7942G Power Type External power-Provided through inline power patch panel WS-PWR-PANEL Guidelines • The Cisco Unified IP Phone 7962G and 7942G use the CP-PWR-CUBE-3 power supply. The Cisco Unified IP Phone Power Injector is restored. The Cisco Unified IP Phone Power Injector may need...
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... related information about the following topics: • Cisco switches that work with the Cisco Unified IP Phone 7962G and 7942G • The Cisco IOS releases that support bidirectional power negotiation • Other requirements and restrictions regarding power Table 2-2 Related Documentation for Power Document Topics URL Cisco Unified IP Phone Power http://www.cisco.com/en/US/products/ps6951/index.html...
... related information about the following topics: • Cisco switches that work with the Cisco Unified IP Phone 7962G and 7942G • The Cisco IOS releases that support bidirectional power negotiation • Other requirements and restrictions regarding power Table 2-2 Related Documentation for Power Document Topics URL Cisco Unified IP Phone Power http://www.cisco.com/en/US/products/ps6951/index.html...
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... must configure the TFTP server locally on the phone; If the Cisco Unified IP Phone is described in Table 2-3. OL-15483-01 Cisco Unified IP Phone 7962G and 7942G Administration Guide for an IP address. • Resolving Startup Problems, page 9-1. 4. provides in-line power through a standard startup process that loads a phone image stored in...
... must configure the TFTP server locally on the phone; If the Cisco Unified IP Phone is described in Table 2-3. OL-15483-01 Cisco Unified IP Phone 7962G and 7942G Administration Guide for an IP address. • Resolving Startup Problems, page 9-1. 4. provides in-line power through a standard startup process that loads a phone image stored in...
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...database, you will have the configuration information readily available. 2-12 Cisco Unified IP Phone 7962G and 7942G Administration Guide for the phone. Tip Before deleting a SIP phone (that you want to convert to a SCCP phone) from the Cisco Unified Communications Manager database, copy all of these actions: •... IP Phones with Different Protocols Chapter 2 Preparing to Install the Cisco Unified IP Phone on Your Network • Deploying a Phone in an SCCP and SIP Environment, page 2-13 Converting a New Phone from SCCP to power cycle the phone. Notify the user to SIP A new, ...
...database, you will have the configuration information readily available. 2-12 Cisco Unified IP Phone 7962G and 7942G Administration Guide for the phone. Tip Before deleting a SIP phone (that you want to convert to a SCCP phone) from the Cisco Unified Communications Manager database, copy all of these actions: •... IP Phones with Different Protocols Chapter 2 Preparing to Install the Cisco Unified IP Phone on Your Network • Deploying a Phone in an SCCP and SIP Environment, page 2-13 Converting a New Phone from SCCP to power cycle the phone. Notify the user to SIP A new, ...
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... section on Your Network Determining the MAC Address for Cisco Unified Communications Manager 7.0 2-13 OL-15483-01 Cisco Unified IP Phone 7962G and 7942G Administration Guide for a Cisco Unified IP Phone Procedure Step 1 Step 2 Step 3 Step 4 In Cisco Unified Communications Manager Administration, delete the existing SIP phone ...see the "Accessing the Web Page for the phone and click the Device Information hyperlink. Power cycle the phone. Deploying a Phone in an SCCP and SIP Environment To deploy Cisco Unified IP Phones in an environment that includes SCCP and SIP and in which the...
... section on Your Network Determining the MAC Address for Cisco Unified Communications Manager 7.0 2-13 OL-15483-01 Cisco Unified IP Phone 7962G and 7942G Administration Guide for a Cisco Unified IP Phone Procedure Step 1 Step 2 Step 3 Step 4 In Cisco Unified Communications Manager Administration, delete the existing SIP phone ...see the "Accessing the Web Page for the phone and click the Device Information hyperlink. Power cycle the phone. Deploying a Phone in an SCCP and SIP Environment To deploy Cisco Unified IP Phones in an environment that includes SCCP and SIP and in which the...
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...the phone. Note In some audio noise or echo may be caused by using a local power cube or power injector. The phone can use either the remote party or by using Cisco Unified Communications Manager Administration. Handset The wideband-capable handset is not a single headset solution ...unwanted radio frequency (RF) and audio frequency (AF) signals. for the phone, check the Disable Speakerphone check box. Note Cisco Unified IP Phone 7962G and 7942G support wideband headsets. Use the PC access port to connect a network device, such as cell phones and two-way radios, ...
...the phone. Note In some audio noise or echo may be caused by using a local power cube or power injector. The phone can use either the remote party or by using Cisco Unified Communications Manager Administration. Handset The wideband-capable handset is not a single headset solution ...unwanted radio frequency (RF) and audio frequency (AF) signals. for the phone, check the Disable Speakerphone check box. Note Cisco Unified IP Phone 7962G and 7942G support wideband headsets. Use the PC access port to connect a network device, such as cell phones and two-way radios, ...
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...proximity to other such devices on the cables for the external device. In these steps: Table 3-1 Installing the Cisco Unified IP Phone 7962G and 7942G Task Purpose Related Topics 1. Before using good quality cables and connectors. The system will perform adequately when suitable... with the EMC Directive [89/336/EC]. Connect the power supply to the Cisco DC Adapter See the "Adding Phones to the Handset port. - 2. connect one now. 4. OL-15483-01 Cisco Unified IP Phone 7962G and 7942G Administration Guide for a graphical representation of external devices, cables...
...proximity to other such devices on the cables for the external device. In these steps: Table 3-1 Installing the Cisco Unified IP Phone 7962G and 7942G Task Purpose Related Topics 1. Before using good quality cables and connectors. The system will perform adequately when suitable... with the EMC Directive [89/336/EC]. Connect the power supply to the Cisco DC Adapter See the "Adding Phones to the Handset port. - 2. connect one now. 4. OL-15483-01 Cisco Unified IP Phone 7962G and 7942G Administration Guide for a graphical representation of external devices, cables...
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Chapter 3 Setting Up the Cisco Unified IP Phone Figure 3-1 Cisco Unified IP Phone 7962G and 7942G Cable Connections 8 Installing the Cisco Unified IP Phone 1 9 AUX 10/100 SW 10/100 PC DC48V + 2 3 4 7 6 5 185045 1 DC adaptor port (DC48V) for phones not provided 6 Handset port with inline power 2 AC-to-DC power supply 7 Headset port 3 AC power cord 8 Footstand adjustment...
Chapter 3 Setting Up the Cisco Unified IP Phone Figure 3-1 Cisco Unified IP Phone 7962G and 7942G Cable Connections 8 Installing the Cisco Unified IP Phone 1 9 AUX 10/100 SW 10/100 PC DC48V + 2 3 4 7 6 5 185045 1 DC adaptor port (DC48V) for phones not provided 6 Handset port with inline power 2 AC-to-DC power supply 7 Headset port 3 AC power cord 8 Footstand adjustment...
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...Raises and lowers adjustment plate 2 Wall mounting screw holes 3 Adjustment plate-Raises and lowers phone vertically Verifying the Phone Startup Process After the Cisco Unified IP Phone has power connected to have the phone launch its startup process by cycling through the following steps. 1. Headset (only if the handset is flat ... screws into a wall stud, matching them to wall studs. These buttons flash on and off in the footstand adjustment button. Mute OL-15483-01 Cisco Unified IP Phone 7962G and 7942G Administration Guide for Cisco Unified Communications Manager 7.0 3-11
...Raises and lowers adjustment plate 2 Wall mounting screw holes 3 Adjustment plate-Raises and lowers phone vertically Verifying the Phone Startup Process After the Cisco Unified IP Phone has power connected to have the phone launch its startup process by cycling through the following steps. 1. Headset (only if the handset is flat ... screws into a wall stud, matching them to wall studs. These buttons flash on and off in the footstand adjustment button. Mute OL-15483-01 Cisco Unified IP Phone 7962G and 7942G Administration Guide for Cisco Unified Communications Manager 7.0 3-11
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... must configure these stages, it has started up again and repeats step 1 through these network settings on the Cisco Unified IP Phone after flashing amber, do not power down the phone until the sequence of the line keys flash amber in your network, you are not using ...8226; IP address • IP subnet information) • Default gateway IP address • TFTP server IP address 3-12 Cisco Unified IP Phone 7962G and 7942G Administration Guide for Cisco Unified Communications Manager 7.0 OL-15483-01 The main LCD screen displays: - Some or all of green flashes will continue while...
... must configure these stages, it has started up again and repeats step 1 through these network settings on the Cisco Unified IP Phone after flashing amber, do not power down the phone until the sequence of the line keys flash amber in your network, you are not using ...8226; IP address • IP subnet information) • Default gateway IP address • TFTP server IP address 3-12 Cisco Unified IP Phone 7962G and 7942G Administration Guide for Cisco Unified Communications Manager 7.0 OL-15483-01 The main LCD screen displays: - Some or all of green flashes will continue while...
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... the PC port prevents CVTA from working. Indicates whether CDP is supported on the Settings menu. OL-15483-01 Cisco Unified IP Phone 7962G and 7942G Administration Guide for the phone, power negotiation, QoS management, and 802.1x security. • Enable CDP on the switch port when the phone is... connected to the PC port. Note The current PC and switch port CDP values are shown on the switch From Cisco Unified Communications...
... the PC port prevents CVTA from working. Indicates whether CDP is supported on the Settings menu. OL-15483-01 Cisco Unified IP Phone 7962G and 7942G Administration Guide for the phone, power negotiation, QoS management, and 802.1x security. • Enable CDP on the switch port when the phone is... connected to the PC port. Note The current PC and switch port CDP values are shown on the switch From Cisco Unified Communications...
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... 7.0 4-27 OL-15483-01 Cisco Unified IP Phone 7962G and 7942G Administration Guide for inventory management. Settings include: From Cisco Unified Communications Manager Administration, choose Device > Phone > Phone Configuration • Enabled-default • Disabled LLDP Power Priority Advertises the phone's power priority to the switch, enabling the switch to appropriately provide power to use a specific discovery...
... 7.0 4-27 OL-15483-01 Cisco Unified IP Phone 7962G and 7942G Administration Guide for inventory management. Settings include: From Cisco Unified Communications Manager Administration, choose Device > Phone > Phone Configuration • Enabled-default • Disabled LLDP Power Priority Advertises the phone's power priority to the switch, enabling the switch to appropriately provide power to use a specific discovery...