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... Information, Status, and Statistics on the Cisco Unified IP Phone 7-1 Model Information Screen 7-2 Status Menu 7-2 Status Messages Screen 7-3 Network Statistics Screen 7-8 Firmware Versions Screen 7-10 Expansion Module Status Screen... 7-11 Call Statistics Screen 7-12 8 C H A P T E R Monitoring the Cisco Unified IP Phone Remotely 8-1 Accessing the Web Page for a Phone 8-2 Disabling and Enabling Web Page Access 8-3 Device Information 8-4 Network Configuration 8-5 Cisco Unified IP Phone 7962G and 7942G Administration Guide for Cisco...
... Information, Status, and Statistics on the Cisco Unified IP Phone 7-1 Model Information Screen 7-2 Status Menu 7-2 Status Messages Screen 7-3 Network Statistics Screen 7-8 Firmware Versions Screen 7-10 Expansion Module Status Screen... 7-11 Call Statistics Screen 7-12 8 C H A P T E R Monitoring the Cisco Unified IP Phone Remotely 8-1 Accessing the Web Page for a Phone 8-2 Disabling and Enabling Web Page Access 8-3 Device Information 8-4 Network Configuration 8-5 Cisco Unified IP Phone 7962G and 7942G Administration Guide for Cisco...
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... configure the Cisco Unified IP Phone on the Cisco Unified IP Phone" statistics, and firmware information from the phone's web Remotely" page to the following URL: http://www.cisco.com/en/US/products/hw/phones/ps379/tsd_products_support_series_home.html • Cisco Unified IP Phone 7962G and 7942G Phone Guide • Cisco Unified IP Phone Features A-Z • Cisco Unified IP...
... configure the Cisco Unified IP Phone on the Cisco Unified IP Phone" statistics, and firmware information from the phone's web Remotely" page to the following URL: http://www.cisco.com/en/US/products/hw/phones/ps379/tsd_products_support_series_home.html • Cisco Unified IP Phone 7962G and 7942G Phone Guide • Cisco Unified IP Phone Features A-Z • Cisco Unified IP...
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... is also used to copy firmware or other and video, over LAN (EAPOL) traffic through the port to peer hierarchy of the LLDP The Cisco Unified IP Phone supports LLDP-MED standard developed for additional information. Chapter 1 An Overview of the Cisco Unified IP Phone What Networking ... you are not using IP, network devices must manually assign these properties to a LAN through the port. OL-15483-01 Cisco Unified IP Phone 7962G and 7942G Administration Guide for 802.1X authentication. Table 1-1 Supported Networking Protocols on the phone, you must and sends packets across the...
... is also used to copy firmware or other and video, over LAN (EAPOL) traffic through the port to peer hierarchy of the LLDP The Cisco Unified IP Phone supports LLDP-MED standard developed for additional information. Chapter 1 An Overview of the Cisco Unified IP Phone What Networking ... you are not using IP, network devices must manually assign these properties to a LAN through the port. OL-15483-01 Cisco Unified IP Phone 7962G and 7942G Administration Guide for 802.1X authentication. Table 1-1 Supported Networking Protocols on the phone, you must and sends packets across the...
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... features and viewing statistics from Cisco Unified Communications Manager Administration. For more information about a current call or firmware versions on the phone itself. Make sure to visit the Cisco Unified IP Phone web site: http://www.cisco.com/en/US/products/hw/phones...most current feature and procedural information, familiarize yourself with Feature Information If you are Supported on the Cisco Unified IP Phone 7962G and 7942G? For a summary of some of the Cisco Unified IP Phone • Configuring Features, Templates, Services, and Users, page 5-1 • Troubleshooting...
... features and viewing statistics from Cisco Unified Communications Manager Administration. For more information about a current call or firmware versions on the phone itself. Make sure to visit the Cisco Unified IP Phone web site: http://www.cisco.com/en/US/products/hw/phones...most current feature and procedural information, familiarize yourself with Feature Information If you are Supported on the Cisco Unified IP Phone 7962G and 7942G? For a summary of some of the Cisco Unified IP Phone • Configuring Features, Templates, Services, and Users, page 5-1 • Troubleshooting...
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...too processing-intensive for the phone, and it interacts with the firmware image before it can specify in transport. Chapter 1 An Overview of the Cisco Unified IP Phone Understanding Security Features for Cisco Unified IP Phones Table 1-3 Overview of Security Features Feature Image...the phone downloads. Uses SRTP to the phone. OL-15483-01 Cisco Unified IP Phone 7962G and 7942G Administration Guide for device authentication. Each Cisco Unified IP Phone requires a unique certificate for Cisco Unified Communications Manager 7.0 1-11 Validates digitally signed files that file ...
...too processing-intensive for the phone, and it interacts with the firmware image before it can specify in transport. Chapter 1 An Overview of the Cisco Unified IP Phone Understanding Security Features for Cisco Unified IP Phones Table 1-3 Overview of Security Features Feature Image...the phone downloads. Uses SRTP to the phone. OL-15483-01 Cisco Unified IP Phone 7962G and 7942G Administration Guide for device authentication. Each Cisco Unified IP Phone requires a unique certificate for Cisco Unified Communications Manager 7.0 1-11 Validates digitally signed files that file ...
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... phone: • Power over Ethernet (PoE) See the "Providing Power to the current firmware image. Locates and installs the phone in the list. Note Cisco Unified IP Phone Expansion Modules are optional, depending on the Cisco Unified IP Phone 7942G. Some tasks are not supported on your phone, which is provided on page 2-3. •...
... phone: • Power over Ethernet (PoE) See the "Providing Power to the current firmware image. Locates and installs the phone in the list. Note Cisco Unified IP Phone Expansion Modules are optional, depending on the Cisco Unified IP Phone 7942G. Some tasks are not supported on your phone, which is provided on page 2-3. •...
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... Manager also provides: • Firmware for phones • Authentication and encryption (if configured for Cisco Unified IP Phones" section on page 1-9. For an overview of Voice-over-IP traffic. • Network security may indicate a need to isolate the VLAN ...in the Phone Type drop-down calls between the primary Communications Manager and a phone For information about configuring Cisco Unified Communications Manager to work with the VLAN The Cisco Unified IP Phone 7962G and 7942G have an internal Ethernet switch, enabling forwarding of packets to the phone, and to the access port ...
... Manager also provides: • Firmware for phones • Authentication and encryption (if configured for Cisco Unified IP Phones" section on page 1-9. For an overview of Voice-over-IP traffic. • Network security may indicate a need to isolate the VLAN ...in the Phone Type drop-down calls between the primary Communications Manager and a phone For information about configuring Cisco Unified Communications Manager to work with the VLAN The Cisco Unified IP Phone 7962G and 7942G have an internal Ethernet switch, enabling forwarding of packets to the phone, and to the access port ...
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...you must assign static IP addresses to a Cisco Catalyst switch, the switch next informs the phone of the voice VLAN defined on the switch. Using this image, the phone initializes its VLAN membership before it stores firmware images and user-defined preferences. Accessing a ...8226; Network Configuration Menu, page 4-5. attached to use instead of these steps may occur on the phone; OL-15483-01 Cisco Unified IP Phone 7962G and 7942G Administration Guide for an IP address. • Resolving Startup Problems, page 9-1. 4. Obtaining Power from the Switch • ...
...you must assign static IP addresses to a Cisco Catalyst switch, the switch next informs the phone of the voice VLAN defined on the switch. Using this image, the phone initializes its VLAN membership before it stores firmware images and user-defined preferences. Accessing a ...8226; Network Configuration Menu, page 4-5. attached to use instead of these steps may occur on the phone; OL-15483-01 Cisco Unified IP Phone 7962G and 7942G Administration Guide for an IP address. • Resolving Startup Problems, page 9-1. 4. Obtaining Power from the Switch • ...
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... for a graphical representation of these devices and their proximity to the current firmware image. do not headsets. OL-15483-01 Cisco Unified IP Phone 7962G and 7942G Administration Guide for guidelines. In these steps: Table 3-1 Installing the Cisco Unified IP Phone 7962G and 7942G Task Purpose Related Topics 1. Refer to the Headset port. Caution In...
... for a graphical representation of these devices and their proximity to the current firmware image. do not headsets. OL-15483-01 Cisco Unified IP Phone 7962G and 7942G Administration Guide for guidelines. In these steps: Table 3-1 Installing the Cisco Unified IP Phone 7962G and 7942G Task Purpose Related Topics 1. Refer to the Headset port. Caution In...
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... 7916 in the Module 1 or Module 2 fields, and choosing the appropriate expansion module firmware. See Step 6 in the following methods: • When you want to configure for the Cisco Unified IP Phone Expansion Module 7914 to the Expansion Module Information section. Scroll to determine ...the number of line appearances and speed dial buttons. Cisco Unified IP Phone 7962G and 7942G Administration Guide for the Cisco Unified IP Phone Expansion Module 7916. The Find and List Phone page appears. To add support for...
... 7916 in the Module 1 or Module 2 fields, and choosing the appropriate expansion module firmware. See Step 6 in the following methods: • When you want to configure for the Cisco Unified IP Phone Expansion Module 7914 to the Expansion Module Information section. Scroll to determine ...the number of line appearances and speed dial buttons. Cisco Unified IP Phone 7962G and 7942G Administration Guide for the Cisco Unified IP Phone Expansion Module 7916. The Find and List Phone page appears. To add support for...
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... Desktop You can adjust the footstand adjustment plate on the Cisco Unified IP Phone to the height that specify the firmware load for use the default firmware load. Procedure Step 1 Step 2 Push in addition to the 8 lines on the Cisco Unified IP Phone Expansion Module. Adjust the footstand to access... page 5-17 Adjusting the Placement of the phone, and the cable can be available for Modules 1 and 2. You can secure the Cisco Unified IP Phone 7962G and 7942G to a desktop by using a laptop cable lock. Securing the Phone with a Cable Lock You can also mount these fields blank to...
... Desktop You can adjust the footstand adjustment plate on the Cisco Unified IP Phone to the height that specify the firmware load for use the default firmware load. Procedure Step 1 Step 2 Push in addition to the 8 lines on the Cisco Unified IP Phone Expansion Module. Adjust the footstand to access... page 5-17 Adjusting the Placement of the phone, and the cable can be available for Modules 1 and 2. You can secure the Cisco Unified IP Phone 7962G and 7942G to a desktop by using a laptop cable lock. Securing the Phone with a Cable Lock You can also mount these fields blank to...
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... Configuration Menu, page 4-5 Network Configuration Menu The Network Configuration menu displays device-specific network configuration settings on page 4-5. From Cisco Unified Communications Manager Administration, choose Device > Phone > Phone Configuration. Table 4-18 describes the options in this feature is ...Statistics, page 8-11 4-24 Cisco Unified IP Phone 7962G and 7942G Administration Guide for the firmware upgrade. Note The Load Server option allows you access directly from which the phone firmware can be retrieved for phone firmware upgrades and offload the WAN ...
... Configuration Menu, page 4-5 Network Configuration Menu The Network Configuration menu displays device-specific network configuration settings on page 4-5. From Cisco Unified Communications Manager Administration, choose Device > Phone > Phone Configuration. Table 4-18 describes the options in this feature is ...Statistics, page 8-11 4-24 Cisco Unified IP Phone 7962G and 7942G Administration Guide for the firmware upgrade. Note The Load Server option allows you access directly from which the phone firmware can be retrieved for phone firmware upgrades and offload the WAN ...
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... sends log messages. Settings include: From Cisco Unified Communications Manager Administration, choose Device > Phone > Phone Configuration • Enabled-default • Disabled 4-26 Cisco Unified IP Phone 7962G and 7942G Administration Guide for Cisco Unified Communications Manager 7.0 OL-15483-01 ... Device Configuration Menu Chapter 4 Configuring Settings on the Cisco Unified IP Phone Table 4-18 Network Configuration Menu Options (continued) Option Description To Change Peer Firmware Sharing The Peer Firmware Sharing feature provides these advantages in high speed campus ...
... sends log messages. Settings include: From Cisco Unified Communications Manager Administration, choose Device > Phone > Phone Configuration • Enabled-default • Disabled 4-26 Cisco Unified IP Phone 7962G and 7942G Administration Guide for Cisco Unified Communications Manager 7.0 OL-15483-01 ... Device Configuration Menu Chapter 4 Configuring Settings on the Cisco Unified IP Phone Table 4-18 Network Configuration Menu Options (continued) Option Description To Change Peer Firmware Sharing The Peer Firmware Sharing feature provides these advantages in high speed campus ...
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... Images menu on the phone. HTTP URL support is the only supported method for linking to 50 background images. Cisco Unified IP Phone 7962G and 7942G Administration Guide for each image, the List.xml file contains one element type, called ImageItem. The required Image and... order that specifies where the phone obtains the full size image. The following subdirectory on the phone. List.xml Example The Cisco Unified IP Phone firmware includes a default background image. PNG File Requirements for Custom Background Images Each background image requires two PNG files: • ...
... Images menu on the phone. HTTP URL support is the only supported method for linking to 50 background images. Cisco Unified IP Phone 7962G and 7942G Administration Guide for each image, the List.xml file contains one element type, called ImageItem. The required Image and... order that specifies where the phone obtains the full size image. The following subdirectory on the phone. List.xml Example The Cisco Unified IP Phone firmware includes a default background image. PNG File Requirements for Custom Background Images Each background image requires two PNG files: • ...
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...assist with troubleshooting. You can also obtain much of a phone and to screens that display the status messages, network statistics, firmware versions, and Expansion Module information. For more information, see Chapter 9, "Troubleshooting and Maintenance." For more information about the ...phone. You can use the following menus on the Cisco Unified IP Phone 7962G and 7942G to view model information, status messages, and network statistics for the phone: • Model Information screen-Displays...
...assist with troubleshooting. You can also obtain much of a phone and to screens that display the status messages, network statistics, firmware versions, and Expansion Module information. For more information, see Chapter 9, "Troubleshooting and Maintenance." For more information about the ...phone. You can use the following menus on the Cisco Unified IP Phone 7962G and 7942G to view model information, status messages, and network statistics for the phone: • Model Information screen-Displays...
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... "Firmware Versions Screen" section on the phone, this file, refer to Cisco Unified Communications Manager Security Guide. Cisco Unified IP Phone 7962G and 7942G Administration Guide for the security features) is installed on page 7-8. • Firmware Versions-Displays the Firmware Versions...the phone. The Status menu includes theses options, which provide information about the firmware running on the phone. Indicates whether a manufacturing installed certificate (used for Cisco Unified Communications Manager 7.0 7-2 OL-15483-01 Indicates the call processing protocol ...
... "Firmware Versions Screen" section on the phone, this file, refer to Cisco Unified Communications Manager Security Guide. Cisco Unified IP Phone 7962G and 7942G Administration Guide for the security features) is installed on page 7-8. • Firmware Versions-Displays the Firmware Versions...the phone. The Status menu includes theses options, which provide information about the firmware running on the phone. Indicates whether a manufacturing installed certificate (used for Cisco Unified Communications Manager 7.0 7-2 OL-15483-01 Indicates the call processing protocol ...
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... list (CTL) file. For more information, see the "802.1X Authentication and Status" section on the phone. Cisco Unified IP Phone 7962G and 7942G Administration Guide for details on assigning a static IP address. This message is installed in the TFTPPath directory. The phone...DNS could not resolve the name of the TFTP server or Cisco Unified Communications Manager. • Verify that the host names of the phone firmware and place it in the phone. For more information, refer to Cisco Unified Communications Manager Security Guide. DHCP server did not respond....
... list (CTL) file. For more information, see the "802.1X Authentication and Status" section on the phone. Cisco Unified IP Phone 7962G and 7942G Administration Guide for details on assigning a static IP address. This message is installed in the TFTPPath directory. The phone...DNS could not resolve the name of the TFTP server or Cisco Unified Communications Manager. • Verify that the host names of the phone firmware and place it in the phone. For more information, refer to Cisco Unified Communications Manager Security Guide. DHCP server did not respond....
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... 4-5 for details. • If you its IP address. Check the load ID assigned to the phone (from which the phone firmware can be retrieved for example, you are using DHCP, the DHCP server has not provided a default router. changes on this phone ...choose Device > Phone). Check the Load Server entry (from Cisco Unified Communications Manager, choose Device > Phone). A name was downloaded is entered correctly. See the "Firmware Versions Screen" section on the phone. Cisco Unified IP Phone 7962G and 7942G Administration Guide for details. • If you cannot place ...
... 4-5 for details. • If you its IP address. Check the load ID assigned to the phone (from which the phone firmware can be retrieved for example, you are using DHCP, the DHCP server has not provided a default router. changes on this phone ...choose Device > Phone). Check the Load Server entry (from Cisco Unified Communications Manager, choose Device > Phone). A name was downloaded is entered correctly. See the "Firmware Versions Screen" section on the phone. Cisco Unified IP Phone 7962G and 7942G Administration Guide for details. • If you cannot place ...
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... 1 Step 2 Step 3 Press the Settings button. To exit the Firmware Version screen, press the Exit softkey. 7-10 Cisco Unified IP Phone 7962G and 7942G Administration Guide for Cisco Unified Communications Manager 7.0 OL-15483-01 Status Menu Chapter 7 Viewing Model Information, Status, and Statistics on the Cisco Unified IP Phone Table 7-3 Item Port 2 IPv4 Network Statistics...
... 1 Step 2 Step 3 Press the Settings button. To exit the Firmware Version screen, press the Exit softkey. 7-10 Cisco Unified IP Phone 7962G and 7942G Administration Guide for Cisco Unified Communications Manager 7.0 OL-15483-01 Status Menu Chapter 7 Viewing Model Information, Status, and Statistics on the Cisco Unified IP Phone Table 7-3 Item Port 2 IPv4 Network Statistics...
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...due to improper length Number of packets that have been discarded because a message was invalid or unsupported OL-15483-01 Cisco Unified IP Phone 7962G and 7942G Administration Guide for the second expansion module. To exit the Expansion Module screen, press the Exit softkey. Chapter 7 ...Viewing Model Information, Status, and Statistics on the Cisco Unified IP Phone Status Menu Table 7-4 Firmware Version Information Item Load File App ...
...due to improper length Number of packets that have been discarded because a message was invalid or unsupported OL-15483-01 Cisco Unified IP Phone 7962G and 7942G Administration Guide for the second expansion module. To exit the Expansion Module screen, press the Exit softkey. Chapter 7 ...Viewing Model Information, Status, and Statistics on the Cisco Unified IP Phone Status Menu Table 7-4 Firmware Version Information Item Load File App ...