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Cisco Unified IP Phone 7962G and 7942G Administration Guide for Cisco Unified Communications Manager 7.0 (SCCP and SIP) Americas Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 USA http://www.cisco.com Tel: 408 526-4000 800 553-NETS (6387) Fax: 408 527-0883 Text Part Number: OL-15483-01
Cisco Unified IP Phone 7962G and 7942G Administration Guide for Cisco Unified Communications Manager 7.0 (SCCP and SIP) Americas Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 USA http://www.cisco.com Tel: 408 526-4000 800 553-NETS (6387) Fax: 408 527-0883 Text Part Number: OL-15483-01
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... SCCP 2-12 Deploying a Phone in an SCCP and SIP Environment 2-13 Determining the MAC Address for a Cisco Unified IP Phone 2-13 Setting Up the Cisco Unified IP Phone 3-1 Before You Begin 3-1 Network Requirements 3-1 Cisco Unified Communications Manager Configuration 3-2 Understanding the Cisco Unified IP Phone 7962G and 7942G Components 3-2 Network and Access Ports 3-2 Handset 3-3 Speakerphone 3-3 Headset 3-3 Audio...
... SCCP 2-12 Deploying a Phone in an SCCP and SIP Environment 2-13 Determining the MAC Address for a Cisco Unified IP Phone 2-13 Setting Up the Cisco Unified IP Phone 3-1 Before You Begin 3-1 Network Requirements 3-1 Cisco Unified Communications Manager Configuration 3-2 Understanding the Cisco Unified IP Phone 7962G and 7942G Components 3-2 Network and Access Ports 3-2 Handset 3-3 Speakerphone 3-3 Headset 3-3 Audio...
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...Cisco Unified IP Phone 4-1 Configuration Menus on the Cisco Unified IP Phone 4-1 Displaying a Configuration Menu 4-2 Unlocking and Locking Options 4-3 Editing Values 4-3 Overview of Options Configurable from a Phone 4-4 Network Configuration Menu 4-5 Device Configuration Menu 4-11 Unified CM Configuration Menu 4-11 SIP Configuration Menu (SIP Phones Only) 4-12 SIP...4-30 Configuring Features, Templates, Services, and Users 5-1 Telephony Features Available for the Cisco Unified IP Phone 5-1 Cisco Unified IP Phone 7962G and 7942G Administration Guide for Cisco Unified Communications Manager 7.0 vii
...Cisco Unified IP Phone 4-1 Configuration Menus on the Cisco Unified IP Phone 4-1 Displaying a Configuration Menu 4-2 Unlocking and Locking Options 4-3 Editing Values 4-3 Overview of Options Configurable from a Phone 4-4 Network Configuration Menu 4-5 Device Configuration Menu 4-11 Unified CM Configuration Menu 4-11 SIP Configuration Menu (SIP Phones Only) 4-12 SIP...4-30 Configuring Features, Templates, Services, and Users 5-1 Telephony Features Available for the Cisco Unified IP Phone 5-1 Cisco Unified IP Phone 7962G and 7942G Administration Guide for Cisco Unified Communications Manager 7.0 vii
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Appendix B, "Feature Support by Protocol for Cisco Unified IP Phone 7962G and 7942G" Provides information about feature support for the Cisco Unified IP Phone 7962G and 7942G using the SCCP or SIP protocol with important information about their Cisco Unified IP Phones. Chapter 6, "Customizing the Cisco Unified IP Phone" Explains how to customize phone ring sounds, background images...
Appendix B, "Feature Support by Protocol for Cisco Unified IP Phone 7962G and 7942G" Provides information about feature support for the Cisco Unified IP Phone 7962G and 7942G using the SCCP or SIP protocol with important information about their Cisco Unified IP Phones. Chapter 6, "Customizing the Cisco Unified IP Phone" Explains how to customize phone ring sounds, background images...
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..., and terminate calls between call . SCCP is proprietary to Cisco Systems. Cisco Unified IP Phones use a TFTP server other VoIP protocols, SIP is the Internet Engineering Task Force (IETF) standard for call information to control the attributes of data packets. Cisco Unified IP Phone 7962G and 7942G Administration Guide for securing (TLS) and authenticating communications...
..., and terminate calls between call . SCCP is proprietary to Cisco Systems. Cisco Unified IP Phones use a TFTP server other VoIP protocols, SIP is the Internet Engineering Task Force (IETF) standard for call information to control the attributes of data packets. Cisco Unified IP Phone 7962G and 7942G Administration Guide for securing (TLS) and authenticating communications...
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... users about how to configure their Cisco Unified IP Phones. Guide for Cisco Unified Communications Manager 7.0 1-23 OL-15483-01 Cisco Unified IP Phone 7962G and 7942G Administration Guide for Cisco Unified Communications Manager 7.0 (SCCP and SIP) 8. Chapter 1 An Overview of the Cisco Unified IP Phone Overview of Configuring and Installing Cisco Unified IP Phones Table 1-7 Installation Checklist...
... users about how to configure their Cisco Unified IP Phones. Guide for Cisco Unified Communications Manager 7.0 1-23 OL-15483-01 Cisco Unified IP Phone 7962G and 7942G Administration Guide for Cisco Unified Communications Manager 7.0 (SCCP and SIP) 8. Chapter 1 An Overview of the Cisco Unified IP Phone Overview of Configuring and Installing Cisco Unified IP Phones Table 1-7 Installation Checklist...
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...corresponds to the transport type in the SIP Security Profile in Cisco Unified Communications Manager Administration. These documents provide information about the following topics: • Cisco switches that work with the Cisco Unified IP Phone 7962G and 7942G • The Cisco IOS releases that the transport protocol ... are stored on the phone has a valid certificate for connecting to the "Configuring Encrypted OL-15483-01 Cisco Unified IP Phone 7962G and 7942G Administration Guide for encryption. If you must configure it can register securely. For detailed information, refer to...
...corresponds to the transport type in the SIP Security Profile in Cisco Unified Communications Manager Administration. These documents provide information about the following topics: • Cisco switches that work with the Cisco Unified IP Phone 7962G and 7942G • The Cisco IOS releases that the transport protocol ... are stored on the phone has a valid certificate for connecting to the "Configuring Encrypted OL-15483-01 Cisco Unified IP Phone 7962G and 7942G Administration Guide for encryption. If you must configure it can register securely. For detailed information, refer to...
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...SIP configuration files: • SIP IP Phone: - For signed and encrypted files-SEP.cnf.xml.enc.sgn • Dial Plan-.xml • Softkey Template-.xml The filenames are derived from the TFTP server when the following conditions exist: • You have enabled auto-registration in Cisco...Files" chapter in Cisco Unified Communications Manager • The phone has not been added to the Cisco Unified Communications Manager Database • The phone is registering for Cisco Unified Communications Manager 7.0 2-6 OL-15483-01 Cisco Unified IP Phone 7962G and 7942G Administration Guide for the...
...SIP configuration files: • SIP IP Phone: - For signed and encrypted files-SEP.cnf.xml.enc.sgn • Dial Plan-.xml • Softkey Template-.xml The filenames are derived from the TFTP server when the following conditions exist: • You have enabled auto-registration in Cisco...Files" chapter in Cisco Unified Communications Manager • The phone has not been added to the Cisco Unified Communications Manager Database • The phone is registering for Cisco Unified Communications Manager 7.0 2-6 OL-15483-01 Cisco Unified IP Phone 7962G and 7942G Administration Guide for the...
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...) or SIP (Session Initiation Protocol). Related Topics • Adding Phones with Auto-Registration, page 2-9 • Adding Phones with Auto-Registration and TAPS, page 2-10 • Adding Phones with BAT, page 2-11 Adding Phones with TAPS), you first need to SCCP, page 2-12 OL-15483-01 Cisco Unified IP Phone 7962G and 7942G Administration...
...) or SIP (Session Initiation Protocol). Related Topics • Adding Phones with Auto-Registration, page 2-9 • Adding Phones with Auto-Registration and TAPS, page 2-10 • Adding Phones with BAT, page 2-11 Adding Phones with TAPS), you first need to SCCP, page 2-12 OL-15483-01 Cisco Unified IP Phone 7962G and 7942G Administration...
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...make the appropriate changes for Cisco Unified Communications Manager 7.0 OL-15483-01 Notify the user to SIP. For detailed information, refer to Cisco Unified Communications Manager Bulk Administration Guide. Tip Before deleting a SIP phone (that is in ...SIP A new, unused phone is set the Auto Registration Phone Protocol enterprise parameter in Cisco Unified Communications Manager Administration to SIP. • To provision the phone by default. If you will have the configuration information readily available. 2-12 Cisco Unified IP Phone 7962G and 7942G Administration Guide for SIP...
...make the appropriate changes for Cisco Unified Communications Manager 7.0 OL-15483-01 Notify the user to SIP. For detailed information, refer to Cisco Unified Communications Manager Bulk Administration Guide. Tip Before deleting a SIP phone (that is in ...SIP A new, unused phone is set the Auto Registration Phone Protocol enterprise parameter in Cisco Unified Communications Manager Administration to SIP. • To provision the phone by default. If you will have the configuration information readily available. 2-12 Cisco Unified IP Phone 7962G and 7942G Administration Guide for SIP...
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... Install the phones. 3. Change the Auto Registration Protocol enterprise parameter to SCCP. Auto-register the SIP phones. You can determine a phone's MAC address in which the Cisco Unified Communications Manager Auto-Registration parameter is SCCP, perform these ways: • From the phone... • Look at the MAC label on the back of a Cisco Unified IP Phone. OL-15483-01 Cisco Unified IP Phone 7962G and 7942G Administration Guide for a Phone" section on page 8-2. From Cisco Unified Communications Manager Administration, choose System > Enterprise Parameters. 2. For ...
... Install the phones. 3. Change the Auto Registration Protocol enterprise parameter to SCCP. Auto-register the SIP phones. You can determine a phone's MAC address in which the Cisco Unified Communications Manager Auto-Registration parameter is SCCP, perform these ways: • From the phone... • Look at the MAC label on the back of a Cisco Unified IP Phone. OL-15483-01 Cisco Unified IP Phone 7962G and 7942G Administration Guide for a Phone" section on page 8-2. From Cisco Unified Communications Manager Administration, choose System > Enterprise Parameters. 2. For ...
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...phone and to the Settings Menu by using locking and unlocking options.) Note If a Settings Menu password has been provisioned, SIP phones present an "Enter password" prompt after you perform the necessary tasks that are associated with the Certificate Authority Proxy ... Configuration. This menu also lets you enter **#. Note You can use Cisco Unified Communications Manager Administration to Cisco Unified Communications Manager Security Guide. OL-15483-01 Cisco Unified IP Phone 7962G and 7942G Administration Guide for information using the Settings Access field in the cluster. ...
...phone and to the Settings Menu by using locking and unlocking options.) Note If a Settings Menu password has been provisioned, SIP phones present an "Enter password" prompt after you perform the necessary tasks that are associated with the Certificate Authority Proxy ... Configuration. This menu also lets you enter **#. Note You can use Cisco Unified Communications Manager Administration to Cisco Unified Communications Manager Security Guide. OL-15483-01 Cisco Unified IP Phone 7962G and 7942G Administration Guide for information using the Settings Access field in the cluster. ...
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...before you edit the value of a phone. To unlock or lock options, press **#. Note If a Settings Menu password has been provisioned, SIP phones present an "Enter password" prompt after you have made your changes. The phone will interpret this sequence as **#**, which will reset the... This action either locks or unlocks the options, depending on the previous state. Chapter 4 Configuring Settings on the Cisco Unified IP Phone Configuration Menus on the Cisco Unified IP Phone Unlocking and Locking Options Configuration options that can change them , wait at least 10 seconds before ...
...before you edit the value of a phone. To unlock or lock options, press **#. Note If a Settings Menu password has been provisioned, SIP phones present an "Enter password" prompt after you have made your changes. The phone will interpret this sequence as **#**, which will reset the... This action either locks or unlocks the options, depending on the previous state. Chapter 4 Configuring Settings on the Cisco Unified IP Phone Configuration Menus on the Cisco Unified IP Phone Unlocking and Locking Options Configuration options that can change them , wait at least 10 seconds before ...
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...Unified CM2, Unified CM3, Unified CM4, and Unified CM5. For an available Cisco Unified Communications Manager server, an option on page 4-2. OL-15483-01 Cisco Unified IP Phone 7962G and 7942G Administration Guide for a phone. (The phone downloads the configuration file from ... section on the Unified CM Configuration menu will show the Cisco Unified Communications Manager servers that are : • Unified CM Configuration Menu, page 4-11 • SIP Configuration Menu (SIP Phones Only), page 4-12 • Call Preferences Menu (SIP Phones Only), page 4-14 • HTTP Configuration Menu...
...Unified CM2, Unified CM3, Unified CM4, and Unified CM5. For an available Cisco Unified Communications Manager server, an option on page 4-2. OL-15483-01 Cisco Unified IP Phone 7962G and 7942G Administration Guide for a phone. (The phone downloads the configuration file from ... section on the Unified CM Configuration menu will show the Cisco Unified Communications Manager servers that are : • Unified CM Configuration Menu, page 4-11 • SIP Configuration Menu (SIP Phones Only), page 4-12 • Call Preferences Menu (SIP Phones Only), page 4-14 • HTTP Configuration Menu...
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... that the phone was unable to Cisco Unified Communications Manager Security Guide. SIP Configuration Menu (SIP Phones Only) The SIP Configuration menu contains these sub-menus: • SIP General Configuration Menu, page 4-13 • Line Settings Menu (SIP Phones Only), page 4-14 4-12 Cisco Unified IP Phone 7962G and 7942G Administration Guide for Cisco Unified Communications Manager 7.0 OL-15483...
... that the phone was unable to Cisco Unified Communications Manager Security Guide. SIP Configuration Menu (SIP Phones Only) The SIP Configuration menu contains these sub-menus: • SIP General Configuration Menu, page 4-13 • Line Settings Menu (SIP Phones Only), page 4-14 4-12 Cisco Unified IP Phone 7962G and 7942G Administration Guide for Cisco Unified Communications Manager 7.0 OL-15483...
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...-cannot configure. Related Topics • Displaying a Configuration Menu, page 4-2 • Device Configuration Menu, page 4-11 OL-15483-01 Cisco Unified IP Phone 7962G and 7942G Administration Guide for media. The Cisco Unified IP phone (SIP) supports out-of time, in this menu. Displays the amount of -band signaling by default. Displays the start Real...
...-cannot configure. Related Topics • Displaying a Configuration Menu, page 4-2 • Device Configuration Menu, page 4-11 OL-15483-01 Cisco Unified IP Phone 7962G and 7942G Administration Guide for media. The Cisco Unified IP phone (SIP) supports out-of time, in this menu. Displays the amount of -band signaling by default. Displays the start Real...
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...Table 4-9 describes the options in this menu. Manager Administration, choose Device > Device Settings > SIP Profile. 4-14 Cisco Unified IP Phone 7962G and 7942G Administration Guide for the line. Table 4-8 Line Settings Menu Options Option Name Short Name Authentication ...a Configuration Menu, page 4-2 • Device Configuration Menu, page 4-11 Call Preferences Menu (SIP Phones Only) The Call Preferences menu displays settings that are using Cisco Unified Communications Manager. Indicates whether anonymous call control server Manager Administration to modify. Displays the short...
...Table 4-9 describes the options in this menu. Manager Administration, choose Device > Device Settings > SIP Profile. 4-14 Cisco Unified IP Phone 7962G and 7942G Administration Guide for the line. Table 4-8 Line Settings Menu Options Option Name Short Name Authentication ...a Configuration Menu, page 4-2 • Device Configuration Menu, page 4-11 Call Preferences Menu (SIP Phones Only) The Call Preferences menu displays settings that are using Cisco Unified Communications Manager. Indicates whether anonymous call control server Manager Administration to modify. Displays the short...
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... 7.0 4-15 line. Manager Administration, choose Device > Device Settings > SIP Profile. From Cisco Unified Communications Manager Administration, choose Device > Device Settings > SIP Profile. Device > Phone > Add a New Speed Dial. This menu also displays information about the idle display on the phone. OL-15483-01 Cisco Unified IP Phone 7962G and 7942G Administration Guide for each line.
... 7.0 4-15 line. Manager Administration, choose Device > Device Settings > SIP Profile. From Cisco Unified Communications Manager Administration, choose Device > Device Settings > SIP Profile. Device > Phone > Add a New Speed Dial. This menu also displays information about the idle display on the phone. OL-15483-01 Cisco Unified IP Phone 7962G and 7942G Administration Guide for each line.
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Chapter 4 Configuring Settings on the Cisco Unified IP Phone Device Configuration Menu Table 4-11 Locale Configuration Menu Options (continued) Option Network Locale Version NTP Configuration (SIP phones only) Description Version of the secondary or backup NTP server. Menu to view information on the line... Communications Manager Administration to incoming calls on NTP server and mode configuration. OL-15483-01 Cisco Unified IP Phone 7962G and 7942G Administration Guide for Call Lists Description To Change Indicates whether the phone shifts the call . Table 4-12 NTP ...
Chapter 4 Configuring Settings on the Cisco Unified IP Phone Device Configuration Menu Table 4-11 Locale Configuration Menu Options (continued) Option Network Locale Version NTP Configuration (SIP phones only) Description Version of the secondary or backup NTP server. Menu to view information on the line... Communications Manager Administration to incoming calls on NTP server and mode configuration. OL-15483-01 Cisco Unified IP Phone 7962G and 7942G Administration Guide for Call Lists Description To Change Indicates whether the phone shifts the call . Table 4-12 NTP ...
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... or two. To place the call pickup features. Cisco Unified IP Phone 7962G and 7942G Administration Guide for the Cisco Unified IP Phone Chapter 5 Configuring Features, Templates, Services, and Users Note Cisco Unified Communications Manager Administration also provides several service parameters ... the line with either the speakerphone or the headset. Telephony Features Available for Cisco Unified Communications Manager 7.0 5-2 OL-15483-01 Users assign index codes from anonymous (SIP phones only) callers. For more information, refer to speed dial a phone ...
... or two. To place the call pickup features. Cisco Unified IP Phone 7962G and 7942G Administration Guide for the Cisco Unified IP Phone Chapter 5 Configuring Features, Templates, Services, and Users Note Cisco Unified Communications Manager Administration also provides several service parameters ... the line with either the speakerphone or the headset. Telephony Features Available for Cisco Unified Communications Manager 7.0 5-2 OL-15483-01 Users assign index codes from anonymous (SIP phones only) callers. For more information, refer to speed dial a phone ...