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... Configuring and Installing Cisco Unified IP Phones 1-17 Configuring Cisco Unified IP Phones in Cisco Unified Communications Manager 1-18 Checklist for Configuring the Cisco Unified IP Phone 7962G and 7942G in Cisco Unified Communications Manager 1-18 Installing Cisco Unified IP Phones 1-21 Checklist for Installing the Cisco Unified IP Phone 7962G and 7942G 1-21 Cisco Unified IP Phone 7962G and 7942G Administration Guide for Cisco...
... Configuring and Installing Cisco Unified IP Phones 1-17 Configuring Cisco Unified IP Phones in Cisco Unified Communications Manager 1-18 Checklist for Configuring the Cisco Unified IP Phone 7962G and 7942G in Cisco Unified Communications Manager 1-18 Installing Cisco Unified IP Phones 1-21 Checklist for Installing the Cisco Unified IP Phone 7962G and 7942G 1-21 Cisco Unified IP Phone 7962G and 7942G Administration Guide for Cisco...
Administration Guide
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... a Phone in an SCCP and SIP Environment 2-13 Determining the MAC Address for a Cisco Unified IP Phone 2-13 Setting Up the Cisco Unified IP Phone 3-1 Before You Begin 3-1 Network Requirements 3-1 Cisco Unified Communications Manager Configuration 3-2 Understanding the Cisco Unified IP Phone 7962G and 7942G Components 3-2 Network and Access Ports 3-2 Handset 3-3 Speakerphone 3-3 Headset 3-3 Audio Quality Subjective to...
... a Phone in an SCCP and SIP Environment 2-13 Determining the MAC Address for a Cisco Unified IP Phone 2-13 Setting Up the Cisco Unified IP Phone 3-1 Before You Begin 3-1 Network Requirements 3-1 Cisco Unified Communications Manager Configuration 3-2 Understanding the Cisco Unified IP Phone 7962G and 7942G Components 3-2 Network and Access Ports 3-2 Handset 3-3 Speakerphone 3-3 Headset 3-3 Audio Quality Subjective to...
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... 4-19 Ethernet Configuration Menu 4-22 Security Configuration Menu 4-22 QoS Configuration Menu 4-23 Network Configuration Menu 4-24 Security Configuration Menu 4-27 CTL File Screen 4-28 Trust List Menu 4-30 802.1X Authentication and Status 4-30 Configuring Features, Templates, Services, and Users 5-1 Telephony Features Available for the Cisco Unified IP Phone 5-1 Cisco Unified IP Phone 7962G and 7942G Administration Guide...
... 4-19 Ethernet Configuration Menu 4-22 Security Configuration Menu 4-22 QoS Configuration Menu 4-23 Network Configuration Menu 4-24 Security Configuration Menu 4-27 CTL File Screen 4-28 Trust List Menu 4-30 802.1X Authentication and Status 4-30 Configuring Features, Templates, Services, and Users 5-1 Telephony Features Available for the Cisco Unified IP Phone 5-1 Cisco Unified IP Phone 7962G and 7942G Administration Guide...
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...Format Requirements 6-4 PNG File Requirements for Custom Background Images 6-4 Configuring a Custom Background Image 6-5 Configuring Wideband Codec 6-6 7 C H A P T E R Viewing Model Information, Status, and Statistics on the Cisco Unified IP Phone 7-1 Model Information Screen 7-2 Status Menu 7-2 ...T E R Monitoring the Cisco Unified IP Phone Remotely 8-1 Accessing the Web Page for a Phone 8-2 Disabling and Enabling Web Page Access 8-3 Device Information 8-4 Network Configuration 8-5 Cisco Unified IP Phone 7962G and 7942G Administration Guide for Cisco Unified Communications Manager 7.0 viii ...
...Format Requirements 6-4 PNG File Requirements for Custom Background Images 6-4 Configuring a Custom Background Image 6-5 Configuring Wideband Codec 6-6 7 C H A P T E R Viewing Model Information, Status, and Statistics on the Cisco Unified IP Phone 7-1 Model Information Screen 7-2 Status Menu 7-2 ...T E R Monitoring the Cisco Unified IP Phone Remotely 8-1 Accessing the Web Page for a Phone 8-2 Disabling and Enabling Web Page Access 8-3 Device Information 8-4 Network Configuration 8-5 Cisco Unified IP Phone 7962G and 7942G Administration Guide for Cisco Unified Communications Manager 7.0 viii ...
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... Verifying Cisco Unified Communications Manager Settings 9-4 Cisco CallManager and TFTP Services Are Not Running 9-4 Creating a New Configuration File 9-5 Registering the Phone with Cisco Unified Communications Manager 9-5 Symptom: Cisco Unified IP Phone Unable to Obtain IP Address 9-6 Cisco Unified IP...Cisco Unified IP Phone 9-13 Performing a Basic Reset 9-13 Performing a Factory Reset 9-14 Using the Quality Report Tool 9-14 Monitoring the Voice Quality of Calls 9-15 Using Voice Quality Metrics 9-15 Troubleshooting Tips 9-16 Cisco Unified IP Phone 7962G and 7942G Administration Guide for Cisco...
... Verifying Cisco Unified Communications Manager Settings 9-4 Cisco CallManager and TFTP Services Are Not Running 9-4 Creating a New Configuration File 9-5 Registering the Phone with Cisco Unified Communications Manager 9-5 Symptom: Cisco Unified IP Phone Unable to Obtain IP Address 9-6 Cisco Unified IP...Cisco Unified IP Phone 9-13 Performing a Basic Reset 9-13 Performing a Factory Reset 9-14 Using the Quality Report Tool 9-14 Monitoring the Voice Quality of Calls 9-15 Using Voice Quality Metrics 9-15 Troubleshooting Tips 9-16 Cisco Unified IP Phone 7962G and 7942G Administration Guide for Cisco...
Administration Guide
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... (SCCP Phones Only) A-2 How Users Subscribe to Services and Configure Phone Features A-3 How Users Access a Voice Messaging System A-3 How Users Configure Personal Directory Entries A-4 Installing and Configuring the Cisco Unified IP Phone Address Book Synchronizer A-4 Feature Support by Protocol for Cisco Unified IP Phone 7962G and 7942G B-1 Supporting International Users C-1 Adding Language Overlays to Phone Buttons...
... (SCCP Phones Only) A-2 How Users Subscribe to Services and Configure Phone Features A-3 How Users Access a Voice Messaging System A-3 How Users Configure Personal Directory Entries A-4 Installing and Configuring the Cisco Unified IP Phone Address Book Synchronizer A-4 Feature Support by Protocol for Cisco Unified IP Phone 7962G and 7942G B-1 Supporting International Users C-1 Adding Language Overlays to Phone Buttons...
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... familiarity with other network devices. OL-15483-01 Cisco Unified IP Phone 7962G and 7942G Administration Guide for end-users of the phones. Preface Overview Cisco Unified IP Phone 7962G and 7942G Administration Guide for Cisco Unified Communications Manager 7.0 provides the information you need to understand, install, configure, manage, and troubleshoot the phones on Your Network...
... familiarity with other network devices. OL-15483-01 Cisco Unified IP Phone 7962G and 7942G Administration Guide for end-users of the phones. Preface Overview Cisco Unified IP Phone 7962G and 7942G Administration Guide for Cisco Unified Communications Manager 7.0 provides the information you need to understand, install, configure, manage, and troubleshoot the phones on Your Network...
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... IP Phone. Appendix B, "Feature Support by Protocol for Cisco Unified IP Phone 7962G and 7942G" Provides information about setting up phones in non-English environments. Chapter 4, "Configuring Settings on your site. Appendix D, "Technical Specifications" Provides technical specifications of procedures for configuring telephony features, configuring directories, configuring phone button and softkey templates, setting up services, and adding...
... IP Phone. Appendix B, "Feature Support by Protocol for Cisco Unified IP Phone 7962G and 7942G" Provides information about setting up phones in non-English environments. Chapter 4, "Configuring Settings on your site. Appendix D, "Technical Specifications" Provides technical specifications of procedures for configuring telephony features, configuring directories, configuring phone button and softkey templates, setting up services, and adding...
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... IP Phone might cause interference. 1 C H A P T E R An Overview of the interfering device. OL-15483-01 Cisco Unified IP Phone 7962G and 7942G Administration Guide for Cisco Unified IP Phones, page 1-9 • Overview of Configuring and Installing Cisco Unified IP Phones, page 1-17 Caution Using a cell, mobile, or GSM phone, or two-way radio in close proximity...
... IP Phone might cause interference. 1 C H A P T E R An Overview of the interfering device. OL-15483-01 Cisco Unified IP Phone 7962G and 7942G Administration Guide for Cisco Unified IP Phones, page 1-9 • Overview of Configuring and Installing Cisco Unified IP Phones, page 1-17 Caution Using a cell, mobile, or GSM phone, or two-way radio in close proximity...
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...Cisco Unified IP Phone 7962G and 7942G: 1 Programmable buttons 2 Phone screen 3 Footstand button 4 Messages button Depending on -hook). Opens/closes the Services menu. 9 Volume button 10 Speaker button 11 Mute button Controls the handset, headset, and speakerphone volume (off . Toggles the Mute feature on or off -hook) and the ringer volume (on configuration... button Allows you to control phone screen contrast and ring sounds. OL-15483-01 Cisco Unified IP Phone 7962G and 7942G Administration Guide for example, a Privacy button) The buttons illuminate to access call )...
...Cisco Unified IP Phone 7962G and 7942G: 1 Programmable buttons 2 Phone screen 3 Footstand button 4 Messages button Depending on -hook). Opens/closes the Services menu. 9 Volume button 10 Speaker button 11 Mute button Controls the handset, headset, and speakerphone volume (off . Toggles the Mute feature on or off -hook) and the ringer volume (on configuration... button Allows you to control phone screen contrast and ring sounds. OL-15483-01 Cisco Unified IP Phone 7962G and 7942G Administration Guide for example, a Privacy button) The buttons illuminate to access call )...
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... Overview of the networking protocols that the Cisco Unified IP Phone 7962G and 7942G support. Table 1-1 Supported Networking Protocols on the Cisco Unified IP Phone Networking Protocol Bootstrap Protocol (BootP) Cisco Discovery Protocol (CDP) Dynamic Host Configuration Protocol (DHCP) Hypertext Transfer Protocol (HTTP...information about other devices in the network configuration settings on your needing to manually assign an IP address or to Cisco Unified Communications Manager System Guide. Cisco Unified IP Phone 7962G and 7942G Administration Guide for voice communication. What ...
... Overview of the networking protocols that the Cisco Unified IP Phone 7962G and 7942G support. Table 1-1 Supported Networking Protocols on the Cisco Unified IP Phone Networking Protocol Bootstrap Protocol (BootP) Cisco Discovery Protocol (CDP) Dynamic Host Configuration Protocol (DHCP) Hypertext Transfer Protocol (HTTP...information about other devices in the network configuration settings on your needing to manually assign an IP address or to Cisco Unified Communications Manager System Guide. Cisco Unified IP Phone 7962G and 7942G Administration Guide for voice communication. What ...
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... such as : • Voice VLAN configuration • Device discovery • Power management • Inventory management For more information about LLDP-MED support, see the LLDP-MED and Cisco Discovery Protocol white paper: http://www.cisco.com/en/US/tech/tk652/tk701/tech ... PC port and voice VLAN. OL-15483-01 Cisco Unified IP Phone 7962G and 7942G Administration Guide for additional information. Refer to CDP) that addresses To communicate using the Cisco Unified IP Phone with Dynamic Host Configuration Protocol (DHCP). phones and gateways. IP addresses,...
... such as : • Voice VLAN configuration • Device discovery • Power management • Inventory management For more information about LLDP-MED support, see the LLDP-MED and Cisco Discovery Protocol white paper: http://www.cisco.com/en/US/tech/tk652/tk701/tech ... PC port and voice VLAN. OL-15483-01 Cisco Unified IP Phone 7962G and 7942G Administration Guide for additional information. Refer to CDP) that addresses To communicate using the Cisco Unified IP Phone with Dynamic Host Configuration Protocol (DHCP). phones and gateways. IP addresses,...
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.... For more endpoints. SIP is an ASCII-based application-layer control protocol (defined in conjunction with Cisco Unified Communications Manager. You can configure the Cisco Unified IP Phone to -end call control. TFTP requires a TFTP server in operation. SDP capabilities,... noise, are supported by all endpoints in the conference. Cisco Unified IP Phones transmit and receive RTP streams, which can be carried across network boundaries. Cisco Unified IP Phone 7962G and 7942G Administration Guide for securing (TLS) and authenticating communications. Conferences...
.... For more endpoints. SIP is an ASCII-based application-layer control protocol (defined in conjunction with Cisco Unified Communications Manager. You can configure the Cisco Unified IP Phone to -end call control. TFTP requires a TFTP server in operation. SDP capabilities,... noise, are supported by all endpoints in the conference. Cisco Unified IP Phones transmit and receive RTP streams, which can be carried across network boundaries. Cisco Unified IP Phone 7962G and 7942G Administration Guide for securing (TLS) and authenticating communications. Conferences...
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... 2-1 • Understanding the Phone Startup Process, page 2-7 • Network Configuration Menu, page 4-5 What Features are Supported on the Cisco Unified IP Phone, page 4-1 OL-15483-01 Cisco Unified IP Phone 7962G and 7942G Administration Guide for co-worker contact information directly from it , you must configure Cisco Unified IP Phones to place and receive telephone calls...
... 2-1 • Understanding the Phone Startup Process, page 2-7 • Network Configuration Menu, page 4-5 What Features are Supported on the Cisco Unified IP Phone, page 4-1 OL-15483-01 Cisco Unified IP Phone 7962G and 7942G Administration Guide for co-worker contact information directly from it , you must configure Cisco Unified IP Phones to place and receive telephone calls...
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... phone itself. To ensure that phone users need their system administrators to Users Via a Website." Cisco Unified IP Phone 7962G and 7942G Administration Guide for the Cisco Unified IP Phone, page 5-1 Configuring Network Parameters Using the Cisco Unified IP Phone You can access the complete Cisco Unified Communications Manager documentation suite at this location: http://www...
... phone itself. To ensure that phone users need their system administrators to Users Via a Website." Cisco Unified IP Phone 7962G and 7942G Administration Guide for the Cisco Unified IP Phone, page 5-1 Configuring Network Parameters Using the Cisco Unified IP Phone You can access the complete Cisco Unified Communications Manager documentation suite at this location: http://www...
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... the phone when security is nonsecure, authenticated, or encrypted. Table 1-2 shows where you configure security-related settings in Cisco Unified Communications Manager Administration, the phone configuration file will contain sensitive information. OL-15483-01 Cisco Unified IP Phone 7962G and 7942G Administration Guide for encryption. If you can find additional information about security in this...
... the phone when security is nonsecure, authenticated, or encrypted. Table 1-2 shows where you configure security-related settings in Cisco Unified Communications Manager Administration, the phone configuration file will contain sensitive information. OL-15483-01 Cisco Unified IP Phone 7962G and 7942G Administration Guide for encryption. If you can find additional information about security in this...
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... the Unified CM1 through Unified CM5 options in Cisco Unified Communications Manager Security Guide. 1-10 Cisco Unified IP Phone 7962G and 7942G Administration Guide for Cisco Unified IP Phones See these sections: • "Supporting 802.1X Authentication on Cisco Unified IP Phones" section on page 1-15 • "Security Configuration Menu" section on page 4-22 • "Status...
... the Unified CM1 through Unified CM5 options in Cisco Unified Communications Manager Security Guide. 1-10 Cisco Unified IP Phone 7962G and 7942G Administration Guide for Cisco Unified IP Phones See these sections: • "Supporting 802.1X Authentication on Cisco Unified IP Phones" section on page 1-15 • "Security Configuration Menu" section on page 4-22 • "Status...
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... (MIC), which is used for Cisco Unified Communications Manager 7.0 1-11 OL-15483-01 Cisco Unified IP Phone 7962G and 7942G Administration Guide for device authentication. Determines whether a secure connection between the entities by using the Certificate Authority Proxy Function (CAPF). Validates digitally signed files that a certificate be configured to generate certificates locally. The CAPF...
... (MIC), which is used for Cisco Unified Communications Manager 7.0 1-11 OL-15483-01 Cisco Unified IP Phone 7962G and 7942G Administration Guide for device authentication. Determines whether a secure connection between the entities by using the Certificate Authority Proxy Function (CAPF). Validates digitally signed files that a certificate be configured to generate certificates locally. The CAPF...
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..., Encrypted, and Protected Phone Calls, page 1-13 • Security Restrictions, page 1-17 • Device Configuration Menu, page 4-11 Understanding Security Profiles All Cisco Unified IP Phones that allows access to the User Preferences menu and saving volume changes only • Disabling ..., and Protected Phone Calls, page 1-13 • Security Restrictions, page 1-17 1-12 Cisco Unified IP Phone 7962G and 7942G Administration Guide for more information, see the "Device Configuration Menu" section on page 4-22. Additional security options, which you ensure the privacy of ...
..., Encrypted, and Protected Phone Calls, page 1-13 • Security Restrictions, page 1-17 • Device Configuration Menu, page 4-11 Understanding Security Profiles All Cisco Unified IP Phones that allows access to the User Preferences menu and saving volume changes only • Disabling ..., and Protected Phone Calls, page 1-13 • Security Restrictions, page 1-17 1-12 Cisco Unified IP Phone 7962G and 7942G Administration Guide for more information, see the "Device Configuration Menu" section on page 4-22. Additional security options, which you ensure the privacy of ...
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... to the call signaling and media streams are not authenticated. Chapter 1 An Overview of the Cisco Unified IP Phone Understanding Security Features for Cisco Unified IP Phones • Device Configuration Menu, page 4-11 Identifying Authenticated, Encrypted, and Protected Phone Calls When security is implemented for...the security level of the call to a non-protected phone, the security tone does not play. OL-15483-01 Cisco Unified IP Phone 7962G and 7942G Administration Guide for connections between two phones only. When a call in progress is routed through non-IP call legs, ...
... to the call signaling and media streams are not authenticated. Chapter 1 An Overview of the Cisco Unified IP Phone Understanding Security Features for Cisco Unified IP Phones • Device Configuration Menu, page 4-11 Identifying Authenticated, Encrypted, and Protected Phone Calls When security is implemented for...the security level of the call to a non-protected phone, the security tone does not play. OL-15483-01 Cisco Unified IP Phone 7962G and 7942G Administration Guide for connections between two phones only. When a call in progress is routed through non-IP call legs, ...