Phone Guide
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...Use this Guide 1 Where to Find Additional Information 2 Safety and Performance Information 2 Connecting Your Phone 4 An Overview of Your Phone 6 Buttons and Hardware 6 Understanding Feature Availability 8 Going On-Hook and Off-Hook 8 Basic Call Handling 9 Placing a Call 9 Answering a Call 9 Ending a Call 9 Using Hold and Resume 10 Transferring a Connected Call 10 Making Conference Calls 11 Forwarding Your Calls to Another Number 12 Using Voice Messaging 13 Prioritizing Critical Calls 14 Customizing Phone Settings 15 Adjusting the Volume 15 Setting Up Speed Dial Buttons 16 Cisco IP Phone 7902G...
...Use this Guide 1 Where to Find Additional Information 2 Safety and Performance Information 2 Connecting Your Phone 4 An Overview of Your Phone 6 Buttons and Hardware 6 Understanding Feature Availability 8 Going On-Hook and Off-Hook 8 Basic Call Handling 9 Placing a Call 9 Answering a Call 9 Ending a Call 9 Using Hold and Resume 10 Transferring a Connected Call 10 Making Conference Calls 11 Forwarding Your Calls to Another Number 12 Using Voice Messaging 13 Prioritizing Critical Calls 14 Customizing Phone Settings 15 Adjusting the Volume 15 Setting Up Speed Dial Buttons 16 Cisco IP Phone 7902G...
Phone Guide
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... the button lights mean See the "Buttons and Hardware" section on page 10. Put calls on hold See the "Using Hold and Resume" section on page 6. Change the ringer or call volume See the "Adjusting the Volume" section on page 2. Review important safety information See the "Safety and Performance Information" section on page 15. Make conference calls See the "Making Conference Calls" section on page 10. Cisco IP Phone 7902G for you Connect your phone to the network See the "Connecting Your Phone...
... the button lights mean See the "Buttons and Hardware" section on page 10. Put calls on hold See the "Using Hold and Resume" section on page 6. Change the ringer or call volume See the "Adjusting the Volume" section on page 2. Review important safety information See the "Safety and Performance Information" section on page 15. Make conference calls See the "Making Conference Calls" section on page 10. Cisco IP Phone 7902G for you Connect your phone to the network See the "Connecting Your Phone...
Phone Guide
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... Additional Information You can be accessed from this URL: http://www.cisco.com/public/countries_languages.shtml Safety and Performance Information Installing and Using Your Phone Read the following safety notices before installing or using your Cisco IP Phone: Warning IMPORTANT SAFETY INSTRUCTIONS This warning symbol means danger. You are in the translated safety warnings that could cause bodily injury. Use the statement number...
... Additional Information You can be accessed from this URL: http://www.cisco.com/public/countries_languages.shtml Safety and Performance Information Installing and Using Your Phone Read the following safety notices before installing or using your Cisco IP Phone: Warning IMPORTANT SAFETY INSTRUCTIONS This warning symbol means danger. You are in the translated safety warnings that could cause bodily injury. Use the statement number...
Phone Guide
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... telephone network voltage (TNV) circuits. Warning The device is used on the building's installation for Cisco CallManager 3 Use caution when connecting cables. Getting Started Warning To avoid electric shock, do not connect safety extra low voltage (SELV) circuits to work with the Cisco IP Phone: Warning This product relies on the phase conductors (all times because it serves as the main disconnecting device. LAN ports...
... telephone network voltage (TNV) circuits. Warning The device is used on the building's installation for Cisco CallManager 3 Use caution when connecting cables. Getting Started Warning To avoid electric shock, do not connect safety extra low voltage (SELV) circuits to work with the Cisco IP Phone: Warning This product relies on the phase conductors (all times because it serves as the main disconnecting device. LAN ports...
Phone Guide
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Registering with TAPS, pick up the handset, enter the TAPS extension provided by your phone displays a confirmation message, hang up. TAPS might ask you might need to enter your entire extension, including the area code. You might want to adjust the handset rest to ensure that the receiver will re-start. Cisco IP Phone 7902G for instructions. 1 2 3 77354 1 Set the handset aside and pull the square plastic tab from...
Registering with TAPS, pick up the handset, enter the TAPS extension provided by your phone displays a confirmation message, hang up. TAPS might ask you might need to enter your entire extension, including the area code. You might want to adjust the handset rest to ensure that the receiver will re-start. Cisco IP Phone 7902G for instructions. 1 2 3 77354 1 Set the handset aside and pull the square plastic tab from...
Phone Guide
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... features to handle calls easily • Online control from your User Options web pages Buttons and Hardware 1 Cisco IP Phone series type Indicates the Cisco IP Phone model number 2 Label and plastic Use the paper label, protected by a plastic cover, to indicate your speed dial numbers on this label. 6 78-16335-01 An Overview of Your Phone The Cisco IP Phone model 7902G is a basic telephone that provides the following features: • Voice communication over a data network • One phone line...
... features to handle calls easily • Online control from your User Options web pages Buttons and Hardware 1 Cisco IP Phone series type Indicates the Cisco IP Phone model number 2 Label and plastic Use the paper label, protected by a plastic cover, to indicate your speed dial numbers on this label. 6 78-16335-01 An Overview of Your Phone The Cisco IP Phone model 7902G is a basic telephone that provides the following features: • Voice communication over a data network • One phone line...
Phone Guide
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...button as directed by callers. 4 Volume button Increases or decreases volume for phone configuration. The light strip at the top of Your Phone Transfer Transfers a call to place a new call for example, to another party. Conference Sets up the phone to 16 participants. Also controls the ring volume (if on-hook). 5 Hold button 6 Menu button 7 Dial pad 8 Handset with indicator light Places an active call on your system administrator. Works exactly like a traditional handset. Messages Accesses voice messages left by your message system). You should only use this button...
...button as directed by callers. 4 Volume button Increases or decreases volume for phone configuration. The light strip at the top of Your Phone Transfer Transfers a call to place a new call for example, to another party. Conference Sets up the phone to 16 participants. Also controls the ring volume (if on-hook). 5 Hold button 6 Menu button 7 Dial pad 8 Handset with indicator light Places an active call on your system administrator. Works exactly like a traditional handset. Messages Accesses voice messages left by your message system). You should only use this button...
Phone Guide
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...-Hook-The phone handset is lifted from the cradle and you have dial tone. 8 78-16335-01 Going On-Hook and Off-Hook Some phone tasks and instructions differ depending on whether the phone is on-hook or off-hook. • On-Hook-The phone handset is resting in this Phone Guide might work differently on your phone system. Contact your support desk or system administrator if you have questions about feature operation...
...-Hook-The phone handset is lifted from the cradle and you have dial tone. 8 78-16335-01 Going On-Hook and Off-Hook Some phone tasks and instructions differ depending on whether the phone is on-hook or off-hook. • On-Hook-The phone handset is resting in this Phone Guide might work differently on your phone system. Contact your support desk or system administrator if you have questions about feature operation...
Phone Guide
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... to ... Answer a call Answer a priority call Answer a priority call when you are standard and available on most recently dialed number Lift the handset and press (Redial). When you assigned as placing, answering, transferring, and conferencing calls. Ending a Call To end a call, hang up speed dial buttons, see the "Setting Up Speed Dial Buttons" section on your keypad that you hear the special call waiting tone, end an active call and answer the higher-priority call. Cisco IP Phone 7902G for about...
... to ... Answer a call Answer a priority call Answer a priority call when you are standard and available on most recently dialed number Lift the handset and press (Redial). When you assigned as placing, answering, transferring, and conferencing calls. Ending a Call To end a call, hang up speed dial buttons, see the "Setting Up Speed Dial Buttons" section on your keypad that you hear the special call waiting tone, end an active call and answer the higher-priority call. Cisco IP Phone 7902G for about...
Phone Guide
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... transfer recipient before transferring a call During a connected call . Transferring a Connected Call Use the Transfer button to transfer the call , press target number. (Transfer) and enter the Wait for the transfer recipient to ... all other . If you want to answer. Tip Engaging the Hold feature typically generates music or a beeping tone. The target is on hold. Talk to ... The Hold button lights red. A call on hold remains active even though you hear the call on hold. Transfer a call without talking to the original call on hold . Put a call ringing...
... transfer recipient before transferring a call During a connected call . Transferring a Connected Call Use the Transfer button to transfer the call , press target number. (Transfer) and enter the Wait for the transfer recipient to ... all other . If you want to answer. Tip Engaging the Hold feature typically generates music or a beeping tone. The target is on hold. Talk to ... The Hold button lights red. A call on hold remains active even though you hear the call on hold. Transfer a call without talking to the original call on hold . Put a call ringing...
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...Cisco IP Phone 7902G for details. Press (Hold) to put the conference call automatically activates a new line and puts the conference on hold. Join a conference Answer the phone when it rings. Basic Call Handling Making Conference Calls Use the Conference button to set up the handset. Doing so conference call on hold . End a conference Hang up a standard conference. Doing so automatically activates a new line and puts the first party on hold . Follow this party to your phone is configured to add each participant. Start a conference call by calling...
...Cisco IP Phone 7902G for details. Press (Hold) to put the conference call automatically activates a new line and puts the conference on hold. Join a conference Answer the phone when it rings. Basic Call Handling Making Conference Calls Use the Conference button to set up the handset. Doing so conference call on hold . End a conference Hang up a standard conference. Doing so automatically activates a new line and puts the first party on hold . Follow this party to your phone is configured to add each participant. Start a conference call by calling...
Phone Guide
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... restrict the call forwarding feature to numbers within your company. 12 78-16335-01 Lift the handset and press **2. Log in effect. Press Update to redirect your incoming calls from your phone Cancel call forwarding Set up call forwarding before forwarding your device, then choose Forward all calls... See the "Logging In to the User Options Web Pages" section on your phone. You will hear another short confirmation tone to dial it from your calls. Note Be...
... restrict the call forwarding feature to numbers within your company. 12 78-16335-01 Lift the handset and press **2. Log in effect. Press Update to redirect your incoming calls from your phone Cancel call forwarding Set up call forwarding before forwarding your device, then choose Forward all calls... See the "Logging In to the User Options Web Pages" section on your phone. You will hear another short confirmation tone to dial it from your calls. Note Be...
Phone Guide
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... information about using the voice message service, see the documentation that your default password as soon as outlined in the table below. If you should change your phone system uses. Cisco IP Phone 7902G for your voice messages Then... Basic Call Handling Using Voice Messaging Use the Messages button to access your phone for a steady red light on the handset. Look at your voice messages as possible. Note Your company determines the voice message service that came with a default password for Cisco CallManager...
... information about using the voice message service, see the documentation that your default password as soon as outlined in the table below. If you should change your phone system uses. Cisco IP Phone 7902G for your voice messages Then... Basic Call Handling Using Voice Messaging Use the Messages button to access your phone for a steady red light on the handset. Look at your voice messages as possible. Note Your company determines the voice message service that came with a default password for Cisco CallManager...
Phone Guide
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... active call, you hear the special call waiting tone. Receive a preemption call While on an active call, you hear a continuous tone for about 10 seconds. Prioritizing Critical Calls Advanced call-handling tasks involve special (non-standard) features that your system administrator might configure for your phone depending on your system administrator) followed by the phone number. Make a priority (precedence) call , you make or receive an MLPP-enabled call Enter the MLPP access number...
... active call, you hear the special call waiting tone. Receive a preemption call While on an active call, you hear a continuous tone for about 10 seconds. Prioritizing Critical Calls Advanced call-handling tasks involve special (non-standard) features that your system administrator might configure for your phone depending on your system administrator) followed by the phone number. Make a priority (precedence) call , you make or receive an MLPP-enabled call Enter the MLPP access number...
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Cisco IP Phone 7902G for the ringer Then... Adjust the volume level for a call Adjust the volume level for Cisco CallManager 15 The new ringer volume is in the cradle. Press Volume when the handset is saved automatically when you release the Volume button. Press Volume while the handset is saved automatically when you release the Volume button. If you want to adjust and save volume levels on your Cisco IP Phone 7902G by adjusting the settings, as described...
Cisco IP Phone 7902G for the ringer Then... Adjust the volume level for a call Adjust the volume level for Cisco CallManager 15 The new ringer volume is in the cradle. Press Volume when the handset is saved automatically when you release the Volume button. Press Volume while the handset is saved automatically when you release the Volume button. If you want to adjust and save volume levels on your Cisco IP Phone 7902G by adjusting the settings, as described...
Phone Guide
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... phone using the User Options web pages. (See the "Logging In to the User Options Web Pages" section on page 17 for each time. Add speed dial numbers Then... Log in to your User Options pages.) Note Your system administrator can configure. Tip For information about your phone; they can also restrict the number of speed dial numbers that you can assign speed dial buttons to your User Options web pages, select your device, then choose Add/Update Speed Dials from your phone label. Setting Up Speed Dial Buttons Speed dial numbers...
... phone using the User Options web pages. (See the "Logging In to the User Options Web Pages" section on page 17 for each time. Add speed dial numbers Then... Log in to your User Options pages.) Note Your system administrator can configure. Tip For information about your phone; they can also restrict the number of speed dial numbers that you can assign speed dial buttons to your User Options web pages, select your device, then choose Add/Update Speed Dials from your phone label. Setting Up Speed Dial Buttons Speed dial numbers...
Phone Guide
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... web-based services accessible using the Cisco CallManager as the call processing agent for your phone system, you can control settings and features (such as call forward and speed dials) from your computer. For more details about the features you can configure, see all of your options. • Click Update to the User Options Web Pages Procedure Step 1 Step 2 Step 3 Obtain a User Options URL, user ID, and default password from your system administrator) and log...
... web-based services accessible using the Cisco CallManager as the call processing agent for your phone system, you can control settings and features (such as call forward and speed dials) from your computer. For more details about the features you can configure, see all of your options. • Click Update to the User Options Web Pages Procedure Step 1 Step 2 Step 3 Obtain a User Options URL, user ID, and default password from your system administrator) and log...
Phone Guide
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... IVR system. Problem Explanation The phone Hold and Menu Your phone did not initialize correctly. The phone Hold button flashes The phone's firmware is properly connected to power No dial tone Check that all red and the Menu button flashes LEDs on the phone should be off. If necessary, contact your system administrator who will help you troubleshoot the problem. This resets the phone. Check the ring volume setting. the phone is connected to power. The phone does not ring. Hang up the phone to the...
... IVR system. Problem Explanation The phone Hold and Menu Your phone did not initialize correctly. The phone Hold button flashes The phone's firmware is properly connected to power No dial tone Check that all red and the Menu button flashes LEDs on the phone should be off. If necessary, contact your system administrator who will help you troubleshoot the problem. This resets the phone. Check the ring volume setting. the phone is connected to power. The phone does not ring. Hang up the phone to the...
Phone Guide
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... and License Agreements page appears. 1. Cisco IP Phone 7902G for assistance: http://www.cisco.com/public/Support_root.shtml. Click Go. Read the document online, or click the PDF icon to view and print PDF files. The Cisco Limited Warranty and Software License page from Adobe's website: http://www.adobe.com 2. d. c. You can also contact the Cisco service and support website for Cisco CallManager 19 b. Cisco One-Year...
... and License Agreements page appears. 1. Cisco IP Phone 7902G for assistance: http://www.cisco.com/public/Support_root.shtml. Click Go. Read the document online, or click the PDF icon to view and print PDF files. The Cisco Limited Warranty and Software License page from Adobe's website: http://www.adobe.com 2. d. c. You can also contact the Cisco service and support website for Cisco CallManager 19 b. Cisco One-Year...
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...-0883 Asia Pacific Headquarters Cisco Systems, Inc. Addresses, phone numbers, and fax numbers are the property of Cisco Systems, Inc.; All rights reserved. Capital Tower 168 Robinson Road #22-01 to Increase Your Internet Quotient, TransPath, and VCO are trademarks of Cisco Systems, Inc. Changing the Way We Work, Live, Play, and Learn, and iQuick Study are service marks of their respective owners.
...-0883 Asia Pacific Headquarters Cisco Systems, Inc. Addresses, phone numbers, and fax numbers are the property of Cisco Systems, Inc.; All rights reserved. Capital Tower 168 Robinson Road #22-01 to Increase Your Internet Quotient, TransPath, and VCO are trademarks of Cisco Systems, Inc. Changing the Way We Work, Live, Play, and Learn, and iQuick Study are service marks of their respective owners.