Administration Guide
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Cisco Unified IP Phone 7965G and 7945G Administration Guide for Cisco Unified Communications Manager 6.1 Americas Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 USA http://www.cisco.com Tel: 408 526-4000 800 553-NETS (6387) Fax: 408 527-0883 Text Part Number: OL-14641-01
Cisco Unified IP Phone 7965G and 7945G Administration Guide for Cisco Unified Communications Manager 6.1 Americas Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 USA http://www.cisco.com Tel: 408 526-4000 800 553-NETS (6387) Fax: 408 527-0883 Text Part Number: OL-14641-01
Administration Guide
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...was probably caused by using one or more of the following information is not installed in accordance with the limits for Cisco Unified Communications Manager 6.1 © 2007 Cisco Systems, Inc. Changing the Way We Work, Live, Play, and Learn is a trademark or registered trademark of its... will be limited by the University of California, Berkeley (UCB) as part of UCB's public domain version of Cisco Systems, Inc.; Cisco Unified IP Phone 7965G and 7945G Administration Guide for a Class A digital device, pursuant to radio or television communications at their respective owners.
...was probably caused by using one or more of the following information is not installed in accordance with the limits for Cisco Unified Communications Manager 6.1 © 2007 Cisco Systems, Inc. Changing the Way We Work, Live, Play, and Learn is a trademark or registered trademark of its... will be limited by the University of California, Berkeley (UCB) as part of UCB's public domain version of Cisco Systems, Inc.; Cisco Unified IP Phone 7965G and 7945G Administration Guide for a Class A digital device, pursuant to radio or television communications at their respective owners.
Administration Guide
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... 1-19 Installing Cisco Unified IP Phones 1-21 Checklist for Installing the Cisco Unified IP Phone 7965G and 7945G 1-22 Preparing to Install the Cisco Unified IP Phone on Your Network 2-1 Understanding Interactions with Other Cisco Unified IP Communications Products 2-1 Understanding How the Cisco Unified IP Phone Interacts with Cisco Unified Communications Manager 2-2 Understanding How the Cisco Unified IP Phone Interacts with the VLAN 2-2 Providing Power to the Phone 2-3 Power Guidelines 2-4 Cisco Unified IP Phone 7965G and 7945G Administration Guide for Cisco Unified Communications Manager...
... 1-19 Installing Cisco Unified IP Phones 1-21 Checklist for Installing the Cisco Unified IP Phone 7965G and 7945G 1-22 Preparing to Install the Cisco Unified IP Phone on Your Network 2-1 Understanding Interactions with Other Cisco Unified IP Communications Products 2-1 Understanding How the Cisco Unified IP Phone Interacts with Cisco Unified Communications Manager 2-2 Understanding How the Cisco Unified IP Phone Interacts with the VLAN 2-2 Providing Power to the Phone 2-3 Power Guidelines 2-4 Cisco Unified IP Phone 7965G and 7945G Administration Guide for Cisco Unified Communications Manager...
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... 3-5 Using External Devices with Your Cisco Unified IP Phone 3-6 Installing the Cisco Unified IP Phone 3-6 Attaching the Cisco Unified IP Phone Expansion Module 7914 (SCCP Phones Only) 3-8 Adjusting the Placement of the Cisco Unified IP Phone 3-9 Adjusting Cisco Unified IP Phone Footstand and Phone Height 3-9 Securing the Phone with a Cable Lock 3-10 Mounting the Phone to the Wall 3-10 Verifying the Phone Startup Process 3-12 Cisco Unified IP Phone 7965G and 7945G Administration Guide for Cisco Unified Communications Manager 6.1 vi OL-14641-01
... 3-5 Using External Devices with Your Cisco Unified IP Phone 3-6 Installing the Cisco Unified IP Phone 3-6 Attaching the Cisco Unified IP Phone Expansion Module 7914 (SCCP Phones Only) 3-8 Adjusting the Placement of the Cisco Unified IP Phone 3-9 Adjusting Cisco Unified IP Phone Footstand and Phone Height 3-9 Securing the Phone with a Cable Lock 3-10 Mounting the Phone to the Wall 3-10 Verifying the Phone Startup Process 3-12 Cisco Unified IP Phone 7965G and 7945G Administration Guide for Cisco Unified Communications Manager 6.1 vi OL-14641-01
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... Trust List Menu 4-33 802.1X Authentication and Status 4-34 Configuring Features, Templates, Services, and Users 5-1 Telephony Features Available for the Phone 5-2 Configuring Corporate and Personal Directories 5-14 Configuring Corporate Directories 5-14 Configuring Personal Directory 5-14 Modifying Phone Button Templates 5-15 Configuring Softkey Templates 5-15 Cisco Unified IP Phone 7965G and 7945G Administration Guide for Cisco Unified Communications Manager 6.1 vii
... Trust List Menu 4-33 802.1X Authentication and Status 4-34 Configuring Features, Templates, Services, and Users 5-1 Telephony Features Available for the Phone 5-2 Configuring Corporate and Personal Directories 5-14 Configuring Corporate Directories 5-14 Configuring Personal Directory 5-14 Modifying Phone Button Templates 5-15 Configuring Softkey Templates 5-15 Cisco Unified IP Phone 7965G and 7945G Administration Guide for Cisco Unified Communications Manager 6.1 vii
Administration Guide
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... Configuring the Idle Display 6-7 Automatically Disabling the Cisco Unified IP Phone Screen 6-8 Viewing Model Information, Status, and Statistics on the Cisco Unified IP Phone 7-1 Model Information Screen 7-2 Status Menu 7-2 ...Phones Only) 7-10 Call Statistics Screen 7-11 Monitoring the Cisco Unified IP Phone Remotely 8-1 Accessing the Web Page for a Phone 8-2 Disabling and Enabling Web Page Access 8-3 Device Information 8-3 Network Configuration 8-4 Network Statistics 8-8 Device Logs 8-11 Streaming Statistics 8-11 Cisco Unified IP Phone 7965G and 7945G Administration Guide for Cisco Unified...
... Configuring the Idle Display 6-7 Automatically Disabling the Cisco Unified IP Phone Screen 6-8 Viewing Model Information, Status, and Statistics on the Cisco Unified IP Phone 7-1 Model Information Screen 7-2 Status Menu 7-2 ...Phones Only) 7-10 Call Statistics Screen 7-11 Monitoring the Cisco Unified IP Phone Remotely 8-1 Accessing the Web Page for a Phone 8-2 Disabling and Enabling Web Page Access 8-3 Device Information 8-3 Network Configuration 8-4 Network Statistics 8-8 Device Logs 8-11 Streaming Statistics 8-11 Cisco Unified IP Phone 7965G and 7945G Administration Guide for Cisco Unified...
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... the Cisco Unified IP Phone 9-14 Performing a Basic Reset 9-14 Performing a Factory Reset 9-15 Using the Quality Report Tool 9-16 Monitoring the Voice Quality of Calls 9-16 Using Voice Quality Metrics 9-17 Troubleshooting Tips 9-18 Where to Go for More Troubleshooting Information 9-18 Cleaning the Cisco Unified IP Phone 9-19 OL-14641-01 Cisco Unified IP Phone 7965G and 7945G Administration Guide for Cisco Unified Communications...
... the Cisco Unified IP Phone 9-14 Performing a Basic Reset 9-14 Performing a Factory Reset 9-15 Using the Quality Report Tool 9-16 Monitoring the Voice Quality of Calls 9-16 Using Voice Quality Metrics 9-17 Troubleshooting Tips 9-18 Where to Go for More Troubleshooting Information 9-18 Cleaning the Cisco Unified IP Phone 9-19 OL-14641-01 Cisco Unified IP Phone 7965G and 7945G Administration Guide for Cisco Unified Communications...
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... A-4 Installing and Configuring the Cisco Unified IP Phone Address Book Synchronizer A-4 Feature Support by Protocol for the Cisco Unified IP Phone 7965G and 7945G B-1 Supporting International Users C-1 Adding Language Overlays to Phone Buttons C-1 Installing the Cisco Unified Communications Manager Locale Installer C-1 Technical Specifications D-1 Physical and Operating Environment Specifications D-1 Cable Specifications D-2 Network and Access Port Pinouts D-2 Cisco Unified IP Phone 7965G and 7945G Administration Guide for Cisco Unified Communications Manager 6.1 x OL...
... A-4 Installing and Configuring the Cisco Unified IP Phone Address Book Synchronizer A-4 Feature Support by Protocol for the Cisco Unified IP Phone 7965G and 7945G B-1 Supporting International Users C-1 Adding Language Overlays to Phone Buttons C-1 Installing the Cisco Unified Communications Manager Locale Installer C-1 Technical Specifications D-1 Physical and Operating Environment Specifications D-1 Cable Specifications D-2 Network and Access Port Pinouts D-2 Cisco Unified IP Phone 7965G and 7945G Administration Guide for Cisco Unified Communications Manager 6.1 x OL...
Administration Guide
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... the phones in the Cisco Unified IP Phone 7965G and 7945G on a Voice-over-IP (VoIP) network. Describes how the Cisco Unified IP Phone interacts with Cisco Unified Communications Manager. Because of the close interaction between the Cisco Unified IP Phone and Cisco Unified Communications Manager, many of the phones. The tasks described are administration-level tasks and are not intended for Cisco Unified Communications Manager 6.1 xi OL-14641-01 Cisco Unified IP Phone 7965G and 7945G Administration Guide...
... the phones in the Cisco Unified IP Phone 7965G and 7945G on a Voice-over-IP (VoIP) network. Describes how the Cisco Unified IP Phone interacts with Cisco Unified Communications Manager. Because of the close interaction between the Cisco Unified IP Phone and Cisco Unified Communications Manager, many of the phones. The tasks described are administration-level tasks and are not intended for Cisco Unified Communications Manager 6.1 xi OL-14641-01 Cisco Unified IP Phone 7965G and 7945G Administration Guide...
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... their Cisco Unified IP Phones. Preface Chapter 3, "Setting Up the Cisco Unified IP Phone" Describes how to view model information, status and Statistics on the Cisco Unified IP Phone" messages, network statistics, and firmware information from the phone's web page to the following URL: http://www.cisco.com/en/US/products/hw/phones/ps379/tsd_products_support_series_home.html • Cisco Unified IP Phone 7965 Series Phone Guide • Cisco Unified IP Phone Features A-Z Cisco Unified IP Phone 7965G and 7945G Administration Guide for...
... their Cisco Unified IP Phones. Preface Chapter 3, "Setting Up the Cisco Unified IP Phone" Describes how to view model information, status and Statistics on the Cisco Unified IP Phone" messages, network statistics, and firmware information from the phone's web page to the following URL: http://www.cisco.com/en/US/products/hw/phones/ps379/tsd_products_support_series_home.html • Cisco Unified IP Phone 7965 Series Phone Guide • Cisco Unified IP Phone Features A-Z Cisco Unified IP Phone 7965G and 7945G Administration Guide for...
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.../wwl/export/crypto/tool/stqrg.html. and local country laws. Elements in boldface. OL-14641-01 Cisco Unified IP Phone 7965G and 7945G Administration Guide for compliance with U.S. A summary of Cisco cryptographic products does not imply third-party authority to import, export, distribute or use . Delivery of U.S. If you are unable to comply with U.S. Document Conventions ...
.../wwl/export/crypto/tool/stqrg.html. and local country laws. Elements in boldface. OL-14641-01 Cisco Unified IP Phone 7965G and 7945G Administration Guide for compliance with U.S. A summary of Cisco cryptographic products does not imply third-party authority to import, export, distribute or use . Delivery of U.S. If you are unable to comply with U.S. Document Conventions ...
Administration Guide
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... means danger. In this device. Use the statement number provided at the end of data. Statement 1071 Cisco Unified IP Phone 7965G and 7945G Administration Guide for preventing accidents. Information you must enter is in a screen display means hold down the Control key ... vertical bars. A nonquoted set of the hazards involved with electrical circuitry and be careful. Caution Means reader be familiar with standard practices for Cisco Unified Communications Manager 6.1 xiv OL-14641-01 Preface Convention [ x | y | z ] string screen font boldface screen font italic screen font ...
... means danger. In this device. Use the statement number provided at the end of data. Statement 1071 Cisco Unified IP Phone 7965G and 7945G Administration Guide for preventing accidents. Information you must enter is in a screen display means hold down the Control key ... vertical bars. A nonquoted set of the hazards involved with electrical circuitry and be careful. Caution Means reader be familiar with standard practices for Cisco Unified Communications Manager 6.1 xiv OL-14641-01 Preface Convention [ x | y | z ] string screen font boldface screen font italic screen font ...
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...; Understanding the Cisco Unified IP Phone 7965G and 7945G, page 1-2 • What Networking Protocols Are Used?, page 1-4 • What Features are Supported on the Cisco Unified IP Phone 7965G and 7945G?, page 1-7 • Understanding Security Features for Cisco Unified Communications Manager 6.1 1-1 OL-14641-01 Cisco Unified IP Phone 7965G and 7945G Administration Guide for Cisco Unified IP Phones, page 1-9 • Overview of the interfering device. 1 C H A P T E R An Overview of the Cisco Unified IP Phone The Cisco Unified IP Phone 7965G and 7945G...
...; Understanding the Cisco Unified IP Phone 7965G and 7945G, page 1-2 • What Networking Protocols Are Used?, page 1-4 • What Features are Supported on the Cisco Unified IP Phone 7965G and 7945G?, page 1-7 • Understanding Security Features for Cisco Unified Communications Manager 6.1 1-1 OL-14641-01 Cisco Unified IP Phone 7965G and 7945G Administration Guide for Cisco Unified IP Phones, page 1-9 • Overview of the interfering device. 1 C H A P T E R An Overview of the Cisco Unified IP Phone The Cisco Unified IP Phone 7965G and 7945G...
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... the Cisco Unified IP Phone 7965G. Figure 1-1 Cisco Unified IP Phone 7965G 2 1 3 16 184913 4 5 6 7 8 9 15 14 13 12 11 10 Figure 1-2 Cisco Unified IP Phone 7945G 2 1 3 16 1 15 14 4 5 6 7 8 9 13 12 11 10 184912 Cisco Unified IP Phone 7965G and 7945G Administration Guide for Cisco Unified Communications Manager 6.1 1-2 OL-14641-01 Understanding the Cisco Unified IP Phone 7965G and 7945G Chapter 1 An Overview of the Cisco Unified IP Phone Understanding the Cisco Unified IP Phone 7965G and 7945G Figure 1-1 shows the main components of the Cisco Unified IP Phone 7945G...
... the Cisco Unified IP Phone 7965G. Figure 1-1 Cisco Unified IP Phone 7965G 2 1 3 16 184913 4 5 6 7 8 9 15 14 13 12 11 10 Figure 1-2 Cisco Unified IP Phone 7945G 2 1 3 16 1 15 14 4 5 6 7 8 9 13 12 11 10 184912 Cisco Unified IP Phone 7965G and 7945G Administration Guide for Cisco Unified Communications Manager 6.1 1-2 OL-14641-01 Understanding the Cisco Unified IP Phone 7965G and 7945G Chapter 1 An Overview of the Cisco Unified IP Phone Understanding the Cisco Unified IP Phone 7965G and 7945G Figure 1-1 shows the main components of the Cisco Unified IP Phone 7945G...
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..., flashing-Held call Amber, steady-Privacy in use (shared line or BLF status) 2 Footstand Allows you to adjust the angle of the phone base. OL-14641-01 Cisco Unified IP Phone 7965G and 7945G Administration Guide for input 4 Messages button Green steady-Sleep mode Auto-dials your voice message service (varies by service). 5 Directories button Opens/closes...
..., flashing-Held call Amber, steady-Privacy in use (shared line or BLF status) 2 Footstand Allows you to adjust the angle of the phone base. OL-14641-01 Cisco Unified IP Phone 7965G and 7945G Administration Guide for input 4 Messages button Green steady-Sleep mode Auto-dials your voice message service (varies by service). 5 Directories button Opens/closes...
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.... Each activates a softkey option (displayed on the screen. The Cisco Unified IP Phone uses CDP to discover certain startup information, such as described on your phone screen). 16 Handset light strip Indicates an incoming call or new voice message. 17 Phone screen Shows phone features. Cisco Unified IP Phone 7965G and 7945G Administration Guide for voice communication. If you are using the Navigation...
.... Each activates a softkey option (displayed on the screen. The Cisco Unified IP Phone uses CDP to discover certain startup information, such as described on your phone screen). 16 Handset light strip Indicates an incoming call or new voice message. 17 Phone screen Shows phone features. Cisco Unified IP Phone 7965G and 7945G Administration Guide for voice communication. If you are using the Navigation...
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... is supported on the phone, you to connect an IP phone into the network and have an assigned IP address, subnet, and gateway. The Cisco Unified IP Phone implements the IEEE 802.1X standard by default. OL-14641-01 Cisco Unified IP Phone 7965G and 7945G Administration Guide for 802.1X authentication. IEEE 802.1X The IEEE 802.1X standard defines a client-server-based...
... is supported on the phone, you to connect an IP phone into the network and have an assigned IP address, subnet, and gateway. The Cisco Unified IP Phone implements the IEEE 802.1X standard by default. OL-14641-01 Cisco Unified IP Phone 7965G and 7945G Administration Guide for 802.1X authentication. IEEE 802.1X The IEEE 802.1X standard defines a client-server-based...
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... Notes LLDP-MED is used by Cisco Unified Communications Manager or Media Gateway in the conference. What Networking Protocols Are Used? Cisco Unified IP Phone 7965G and 7945G Administration Guide for transporting real-time data, such as interactive voice and video, over IP. Chapter 1 An Overview of an... For more endpoints. CPPDP is a standard protocol for Cisco Unified Communications Manager 6.1 1-6 OL-14641-01 RTP is also used to copy firmware or other files from other VoIP protocols, SIP is a Cisco proprietary protocol used to use the RTP protocol to provide...
... Notes LLDP-MED is used by Cisco Unified Communications Manager or Media Gateway in the conference. What Networking Protocols Are Used? Cisco Unified IP Phone 7965G and 7945G Administration Guide for transporting real-time data, such as interactive voice and video, over IP. Chapter 1 An Overview of an... For more endpoints. CPPDP is a standard protocol for Cisco Unified Communications Manager 6.1 1-6 OL-14641-01 RTP is also used to copy firmware or other files from other VoIP protocols, SIP is a Cisco proprietary protocol used to use the RTP protocol to provide...
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On the Cisco Unified IP Phone, TFTP enables you to traditional telephony features, the Cisco Unified IP Phone includes features that the Cisco Unified IP Phone supports, see the "Telephony Features Available for securing and authenticating communications. In addition to place and receive telephone calls. OL-14641-01 Cisco Unified IP Phone 7965G and 7945G Administration Guide for delivery of data packets. Table 1-1 Supported Networking Protocols on the Cisco Unified IP Phone (continued...
On the Cisco Unified IP Phone, TFTP enables you to traditional telephony features, the Cisco Unified IP Phone includes features that the Cisco Unified IP Phone supports, see the "Telephony Features Available for securing and authenticating communications. In addition to place and receive telephone calls. OL-14641-01 Cisco Unified IP Phone 7965G and 7945G Administration Guide for delivery of data packets. Table 1-1 Supported Networking Protocols on the Cisco Unified IP Phone (continued...
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... example, you have fewer settings to access Cisco Unified Communications Manager and the rest of the IP network. You can integrate the Cisco Unified IP Phones with other services and devices on page 5-16. Cisco Unified IP Phone 7965G and 7945G Administration Guide for Cisco Unified Communications Manager 6.1 1-8 OL-14641-01 Related Topics • Configuring Settings on the Cisco Unified IP Phone, page 4-1 • Configuring Features, Templates, Services, and...
... example, you have fewer settings to access Cisco Unified Communications Manager and the rest of the IP network. You can integrate the Cisco Unified IP Phones with other services and devices on page 5-16. Cisco Unified IP Phone 7965G and 7945G Administration Guide for Cisco Unified Communications Manager 6.1 1-8 OL-14641-01 Related Topics • Configuring Settings on the Cisco Unified IP Phone, page 4-1 • Configuring Features, Templates, Services, and...