Phone Guide
Page 4
...get the latest information Delete entered characters Move through entered characters Button Definitions Messages Services i or Help Directories Settings Speaker Mute Headset Transferring a Call If you want to... Start a standard conference call by calling participants During a connected call, press more... > Confrn to add another extension in to your enter a target phone primary line number. From a selected call, press more > DirTrfr. Then... Then... Set up or cancel call forwarding from your ...
...get the latest information Delete entered characters Move through entered characters Button Definitions Messages Services i or Help Directories Settings Speaker Mute Headset Transferring a Call If you want to... Start a standard conference call by calling participants During a connected call, press more... > Confrn to add another extension in to your enter a target phone primary line number. From a selected call, press more > DirTrfr. Then... Then... Set up or cancel call forwarding from your ...
Phone Guide
Page 6
... Joining a Meet-Me Conference Call 26 Advanced Call Handling 27 Storing and Retrieving Parked Calls 27 Redirecting a Ringing Call to Your Phone 27 Using a Shared Line 28 Understanding Shared Lines 28 Adding Yourself to a Shared-Line Call 29 Preventing Others from Viewing or... Suspicious Calls 30 Making and Receiving Secure Calls 31 Prioritizing Critical Calls 32 Using a Handset, Headset, and Speakerphone 33 Obtaining a Headset 33 Using AutoAnswer with a Headset or the Speakerphone 34 Customizing Phone Settings 35 Adjusting the Volume 35 Customizing Rings and Message Indicators 36 Customizing the...
... Joining a Meet-Me Conference Call 26 Advanced Call Handling 27 Storing and Retrieving Parked Calls 27 Redirecting a Ringing Call to Your Phone 27 Using a Shared Line 28 Understanding Shared Lines 28 Adding Yourself to a Shared-Line Call 29 Preventing Others from Viewing or... Suspicious Calls 30 Making and Receiving Secure Calls 31 Prioritizing Critical Calls 32 Using a Handset, Headset, and Speakerphone 33 Obtaining a Headset 33 Using AutoAnswer with a Headset or the Speakerphone 34 Customizing Phone Settings 35 Adjusting the Volume 35 Customizing Rings and Message Indicators 36 Customizing the...
Phone Guide
Page 9
... a speakerphone See the "Using a Handset, Headset, and Speakerphone" section or switch between calls See the "Call-Handling and Navigation Tips" section on page 28. Use your phone after it completely for a solid understanding of your phone's capabilities, or refer to the table below for...the "Safety and Performance Information" section on page 22. Transfer calls See the "Transferring a Connected Call" section on page 2. Cisco IP Phone 7960G and 7940G 1 Mute calls See the "Using Mute" section on page 24. Make conference calls See the "Making Conference Calls" section ...
... a speakerphone See the "Using a Handset, Headset, and Speakerphone" section or switch between calls See the "Call-Handling and Navigation Tips" section on page 28. Use your phone after it completely for a solid understanding of your phone's capabilities, or refer to the table below for...the "Safety and Performance Information" section on page 22. Transfer calls See the "Transferring a Connected Call" section on page 2. Cisco IP Phone 7960G and 7940G 1 Mute calls See the "Using Mute" section on page 24. Make conference calls See the "Making Conference Calls" section ...
Phone Guide
Page 11
... devices are shielded against unwanted radio frequency (RF) and audio frequency (AF) signals. Cisco IP Phone 7960G and 7940G 3 Depending on the quality of external devices, cables, and connectors. Caution In European Union countries, use only external speakers, microphones, and headsets that are attached using good quality cables and connectors. Getting Started Using an External...
... devices are shielded against unwanted radio frequency (RF) and audio frequency (AF) signals. Cisco IP Phone 7960G and 7940G 3 Depending on the quality of external devices, cables, and connectors. Caution In European Union countries, use only external speakers, microphones, and headsets that are attached using good quality cables and connectors. Getting Started Using an External...
Phone Guide
Page 13
... power 5 Access port (10/100 PC) for connecting your phone to your new Cisco IP Phone to the 8 Footstand button network Cisco IP Phone 7960G and 7940G 5 Connecting Your Phone Connecting Your Phone Your system administrator will likely connect your computer 2 AC-to-DC power supply 6 Handset port 3 AC power cord 7 Headset port 4 Network port (10/100 SW) for connecting to...
... power 5 Access port (10/100 PC) for connecting your phone to your new Cisco IP Phone to the 8 Footstand button network Cisco IP Phone 7960G and 7940G 5 Connecting Your Phone Connecting Your Phone Your system administrator will likely connect your computer 2 AC-to-DC power supply 6 Handset port 3 AC power cord 7 Headset port 4 Network port (10/100 SW) for connecting to...
Phone Guide
Page 14
An extension protrudes from the top of the inherent environmental and hardware inconsistencies in the locations where Cisco IP Phones are 6 OL-4637-02 TAPS might need to replace an existing phone. Headset Information To use with the Cisco IP Phones, Cisco does not certify or support products from the handset rest. 2 Rotate the tab 180 degrees. 3 Slide the tab...
An extension protrudes from the top of the inherent environmental and hardware inconsistencies in the locations where Cisco IP Phones are 6 OL-4637-02 TAPS might need to replace an existing phone. Headset Information To use with the Cisco IP Phones, Cisco does not certify or support products from the handset rest. 2 Rotate the tab 180 degrees. 3 Slide the tab...
Phone Guide
Page 15
.... Cisco recommends that customers test the headsets that are screened against unwanted radio frequency (RF) and audio frequency (AF) signals. This hum can be inappropriate for more information. See the "Using External Devices with Your Cisco IP Phone" section on the far end. For information about headsets, see: http://vxicorp.com/cisco http://plantronics.com Cisco IP Phone 7960G and 7940G...
.... Cisco recommends that customers test the headsets that are screened against unwanted radio frequency (RF) and audio frequency (AF) signals. This hum can be inappropriate for more information. See the "Using External Devices with Your Cisco IP Phone" section on the far end. For information about headsets, see: http://vxicorp.com/cisco http://plantronics.com Cisco IP Phone 7960G and 7940G...
Phone Guide
Page 16
...calls, and so on -the-spot information Refer to the following illustrations and table for on . An Overview of Your Phone The Cisco IP Phone 7960G or 7940G is a full-feature telephone that provides voice communication over the same data network that can extend and customize your call -...can obtain information about features, buttons, softkeys, and menu items directly from your phone Buttons and Hardware Some of the hardware features on your Cisco IP Phone include: • Buttons for speakerphone mode and headset mode • Four softkey buttons for access to telephony features • Four...
...calls, and so on -the-spot information Refer to the following illustrations and table for on . An Overview of Your Phone The Cisco IP Phone 7960G or 7940G is a full-feature telephone that provides voice communication over the same data network that can extend and customize your call -...can obtain information about features, buttons, softkeys, and menu items directly from your phone Buttons and Hardware Some of the hardware features on your Cisco IP Phone include: • Buttons for speakerphone mode and headset mode • Four softkey buttons for access to telephony features • Four...
Phone Guide
Page 18
... on or off. 10 Mute button Toggles the Mute feature on or off. 11 Headset button Toggles the headset on page 16. 3 Model type Indicates your Cisco IP Phone model. 4 Programmable buttons Depending on configuration, programmable buttons provide access to: • Phone lines (line buttons) • Speed-dial numbers (speed-dial buttons) • Web-based services...
... on or off. 10 Mute button Toggles the Mute feature on or off. 11 Headset button Toggles the headset on page 16. 3 Model type Indicates your Cisco IP Phone model. 4 Programmable buttons Depending on configuration, programmable buttons provide access to: • Phone lines (line buttons) • Speed-dial numbers (speed-dial buttons) • Web-based services...
Phone Guide
Page 26
...; Hold-Puts the first call on the Web guide for your system administrator) followed by the phone number. See the Customizing Your Cisco IP Phone on hold and dials the second. • EndCall-Disconnects the first call and dials the second.... • Transf-Transfers the first party to the second. (Press Transf twice.) • Confrn-Creates a conference call . For more details: http://www.cisco.com/univercd/cc/td/doc/product/voice/c_ipphon/index.htm Dial using a headset...
...; Hold-Puts the first call on the Web guide for your system administrator) followed by the phone number. See the Customizing Your Cisco IP Phone on hold and dials the second. • EndCall-Disconnects the first call and dials the second.... • Transf-Transfers the first party to the second. (Press Transf twice.) • Confrn-Creates a conference call . For more details: http://www.cisco.com/univercd/cc/td/doc/product/voice/c_ipphon/index.htm Dial using a headset...
Phone Guide
Page 28
... return to the original call, you must put this feature is ringing on another phone Phone" section on page 34. Answer with a Headset or the Speakerphone" section on page 27. Automatically connect an Ask your phone to set up the current call after a ring or two For more information....on another call Use Call Pickup. Send an incoming call waiting Ask your phone. Answer a call using call directly to Your that is enabled, you will hear a call waiting tone and see the "Using AutoAnswer with a headset Press , if unlit. If you are on page 32. Answer a priority...
... return to the original call, you must put this feature is ringing on another phone Phone" section on page 34. Answer with a Headset or the Speakerphone" section on page 27. Automatically connect an Ask your phone to set up the current call after a ring or two For more information....on another call Use Call Pickup. Send an incoming call waiting Ask your phone. Answer a call using call directly to Your that is enabled, you will hear a call waiting tone and see the "Using AutoAnswer with a headset Press , if unlit. If you are on page 32. Answer a priority...
Phone Guide
Page 29
...highlighted and press Hold. Make sure the call you want to the specific call from hold on hold . Scroll to ... Press . Cisco IP Phone 7960G and 7940G 21 If you want to its cradle or press EndCall. call on the same line Using Hold and Resume Only one call but they.... If you want to remove a call (if necessary) and press Resume. Toggle Mute on -hold first. See the table below for your handset, headset, speakerphone, and external microphone. Then... Hang up . If there are multiple calls holding on this reason, avoid putting a conference call can hear other ...
...highlighted and press Hold. Make sure the call you want to the specific call from hold on hold . Scroll to ... Press . Cisco IP Phone 7960G and 7940G 21 If you want to its cradle or press EndCall. call on the same line Using Hold and Resume Only one call but they.... If you want to remove a call (if necessary) and press Resume. Toggle Mute on -hold first. See the table below for your handset, headset, speakerphone, and external microphone. Then... Hang up . If there are multiple calls holding on this reason, avoid putting a conference call can hear other ...
Phone Guide
Page 41
... the handset Lift it to go to the following URL: http://vxicorp.com/cisco Cisco IP Phone 7960G and 7940G 33 Use the speakerphone Press to toggle speakerphone mode on or off . (AutoAnswer users should see the "Headset Information" section on page 6 and go on your phone, including and . For information about how to use the handset...
... the handset Lift it to go to the following URL: http://vxicorp.com/cisco Cisco IP Phone 7960G and 7940G 33 Use the speakerphone Press to toggle speakerphone mode on or off . (AutoAnswer users should see the "Headset Information" section on page 6 and go on your phone, including and . For information about how to use the handset...
Phone Guide
Page 42
...behalf of incoming calls or handle calls on a call ), then press NewCall or Dial when placing new calls. If your phone is set up to use AutoAnswer in headset mode, calls will be answered automatically only if is set up (rather than pressing to work with the Keep the handset... normally and you will need to manually answer them . Then... If your phone is lit. Otherwise, calls will ring normally and you will need to manually answer them . 34 OL-4637-02 Use AutoAnswer with a headset Keep headset mode active (in other words, keep unlit). Use AutoAnswer with either your...
...behalf of incoming calls or handle calls on a call ), then press NewCall or Dial when placing new calls. If your phone is set up to use AutoAnswer in headset mode, calls will be answered automatically only if is set up (rather than pressing to work with the Keep the handset... normally and you will need to manually answer them . Then... If your phone is lit. Otherwise, calls will ring normally and you will need to manually answer them . 34 OL-4637-02 Use AutoAnswer with a headset Keep headset mode active (in other words, keep unlit). Use AutoAnswer with either your...
Phone Guide
Page 43
.... Adjust the volume level for more information. You can personalize your system administrator for the handset, speakerphone, and headset must be affected. • If is saved automatically. Cisco IP Phone 7960G and 7940G 35 Ask your Cisco IP Phone by adjusting settings, as described in the tables below describes how to see Default.) Volume levels and values in...
.... Adjust the volume level for more information. You can personalize your system administrator for the handset, speakerphone, and headset must be affected. • If is saved automatically. Cisco IP Phone 7960G and 7940G 35 Ask your Cisco IP Phone by adjusting settings, as described in the tables below describes how to see Default.) Volume levels and values in...
Phone Guide
Page 51
.... Cisco IP Phone 7960G and 7940G 43 Need to make video calls using Cisco VT Advantage, which enables you ... Want to temporarily apply your phone number and settings to make video calls Consider using your Cisco IP Phone, your system administrator about the Cisco Extension...Cisco IP Phone on page 34. See the "Using the Extension Mobility Service" section in the document called Customizing Your Cisco IP Phone on the Web Answer calls frequently or handle calls on someone's behalf Ask your phone. For more information... Share phones or office space with a Headset...
.... Cisco IP Phone 7960G and 7940G 43 Need to make video calls using Cisco VT Advantage, which enables you ... Want to temporarily apply your phone number and settings to make video calls Consider using your Cisco IP Phone, your system administrator about the Cisco Extension...Cisco IP Phone on page 34. See the "Using the Extension Mobility Service" section in the document called Customizing Your Cisco IP Phone on the Web Answer calls frequently or handle calls on someone's behalf Ask your phone. For more information... Share phones or office space with a Headset...
Phone Guide
Page 56
..., 25 types of 24 corporate directory dialing from web page with 18 using on phone 18 D dialing, options for 17 directories button, description of 10 directory dialing from web page with 18 using on... phone 18, 39 documentation, accessing 4 E encrypted calls, icon for 31 ending a call, options for 21 extension ...27 H handset light strip 9 securing in cradle 6 using 33 volume 35 hanging up, options for 21 headset answering calls with 20 button, identifying 10 hanging up with 21 OL-4637-02
..., 25 types of 24 corporate directory dialing from web page with 18 using on phone 18 D dialing, options for 17 directories button, description of 10 directory dialing from web page with 18 using on... phone 18, 39 documentation, accessing 4 E encrypted calls, icon for 31 ending a call, options for 21 extension ...27 H handset light strip 9 securing in cradle 6 using 33 volume 35 hanging up, options for 21 headset answering calls with 20 button, identifying 10 hanging up with 21 OL-4637-02
Phone Guide
Page 57
mode, using 33 placing calls with 18 volume 35 headset performance, general 6 help button, description of 10 help, using 16 hold and switching calls 14 and transferring 22 using 21 I icons for call states 13 on buttons 16 installing, Cisco IP Phone 5 K keypad description of 10 entering text with 15 L line buttons, identifying 10 lines... 44 new calls, options for placing 17 O off-hook description of 12 dialing 17 on-hook description of 12 dialing 17 online help, using 16 Cisco IP Phone 7960G and 7940G 49
mode, using 33 placing calls with 18 volume 35 headset performance, general 6 help button, description of 10 help, using 16 hold and switching calls 14 and transferring 22 using 21 I icons for call states 13 on buttons 16 installing, Cisco IP Phone 5 K keypad description of 10 entering text with 15 L line buttons, identifying 10 lines... 44 new calls, options for placing 17 O off-hook description of 12 dialing 17 on-hook description of 12 dialing 17 online help, using 16 Cisco IP Phone 7960G and 7940G 49