Administration Guide
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Cisco Unified Wireless IP Phone 7921G Administration Guide for Cisco Unified Communications Manager 7.0 Americas Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 USA http://www.cisco.com Tel: 408 526-4000 800 553-NETS (6387) Fax: 408 527-0883 Text Part Number: OL-15985-01
Cisco Unified Wireless IP Phone 7921G Administration Guide for Cisco Unified Communications Manager 7.0 Americas Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 USA http://www.cisco.com Tel: 408 526-4000 800 553-NETS (6387) Fax: 408 527-0883 Text Part Number: OL-15985-01
Administration Guide
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... equipment and receiver. • Connect the equipment into an outlet on , users are shown for Cisco Unified Communications Manager 7.0. © 2008 Cisco Systems, Inc. IN NO EVENT SHALL CISCO OR ITS SUPPLIERS BE LIABLE FOR ANY INDIRECT, SPECIAL, CONSEQUENTIAL, OR INCIDENTAL DAMAGES, INCLUDING, WITHOUT ... information is for a Class B digital device, pursuant to correct the interference at their respective owners. Cisco Unified Wireless IP Phone 7921G Administration Guide for illustrative purposes only. IF YOU ARE UNABLE TO LOCATE THE SOFTWARE LICENSE OR LIMITED WARRANTY, CONTACT YOUR...
... equipment and receiver. • Connect the equipment into an outlet on , users are shown for Cisco Unified Communications Manager 7.0. © 2008 Cisco Systems, Inc. IN NO EVENT SHALL CISCO OR ITS SUPPLIERS BE LIABLE FOR ANY INDIRECT, SPECIAL, CONSEQUENTIAL, OR INCIDENTAL DAMAGES, INCLUDING, WITHOUT ... information is for a Class B digital device, pursuant to correct the interference at their respective owners. Cisco Unified Wireless IP Phone 7921G Administration Guide for illustrative purposes only. IF YOU ARE UNABLE TO LOCATE THE SOFTWARE LICENSE OR LIMITED WARRANTY, CONTACT YOUR...
Administration Guide
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... Information 1-6 Understanding Security Features for Cisco Unified IP Phones 1-7 Overview of Supported Security Features 1-8 Understanding Security Profiles 1-10 Identifying Encrypted and Authenticated Phone Calls 1-11 Security Restrictions 1-11 Overview of Configuring and Installing the Cisco Unified Wireless IP Phone 7921G 1-11 Configuring the Cisco Unified Wireless IP Phone 7921G in Cisco Unified Communications Manager 1-12 Installing the Cisco Unified Wireless IP Phone 7921G 1-12 Overview of the VoIP Wireless Network 2-1 Understanding the Wireless LAN 2-1 Understanding WLAN Standards and...
... Information 1-6 Understanding Security Features for Cisco Unified IP Phones 1-7 Overview of Supported Security Features 1-8 Understanding Security Profiles 1-10 Identifying Encrypted and Authenticated Phone Calls 1-11 Security Restrictions 1-11 Overview of Configuring and Installing the Cisco Unified Wireless IP Phone 7921G 1-11 Configuring the Cisco Unified Wireless IP Phone 7921G in Cisco Unified Communications Manager 1-12 Installing the Cisco Unified Wireless IP Phone 7921G 1-12 Overview of the VoIP Wireless Network 2-1 Understanding the Wireless LAN 2-1 Understanding WLAN Standards and...
Administration Guide
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... VoIP WLAN Configuration 2-18 Wireless Network Requirements for VoIP 2-19 Configuring APs for Voice 2-19 Configuration Tip for Cisco Aironet APs 2-20 Site Survey Verification 2-20 Site Survey Verification Tasks 2-20 Neighbor List Utility 2-21 Site Survey Utility 2-22 Setting Up the Cisco Unified Wireless IP Phone 7921G 3-1 Before You Begin 3-1 Network Requirements 3-1 Methods for Adding Phones to Cisco Unified Communications Manager 3-2 Adding Phones...
... VoIP WLAN Configuration 2-18 Wireless Network Requirements for VoIP 2-19 Configuring APs for Voice 2-19 Configuration Tip for Cisco Aironet APs 2-20 Site Survey Verification 2-20 Site Survey Verification Tasks 2-20 Neighbor List Utility 2-21 Site Survey Utility 2-22 Setting Up the Cisco Unified Wireless IP Phone 7921G 3-1 Before You Begin 3-1 Network Requirements 3-1 Methods for Adding Phones to Cisco Unified Communications Manager 3-2 Adding Phones...
Administration Guide
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... Cisco Unified Wireless IP Phone 7921G Web Pages 3-15 Network Profile Menu on the Cisco Unified Wireless IP Phone 7921G 3-15 Using a Headset 3-15 Audio Quality Subjective to the User 3-15 Connecting Headsets 3-16 Using External Devices with Cisco Unified IP Phones 3-16 Powering On the Cisco Unified Wireless IP Phone 7921G 3-16 Active and Standby Phone Modes 3-17 Active Mode 3-17 Standby Mode 3-18 Understanding the Phone Startup Process 3-18 Using the Cisco Unified Wireless IP Phone 7921G Web...
... Cisco Unified Wireless IP Phone 7921G Web Pages 3-15 Network Profile Menu on the Cisco Unified Wireless IP Phone 7921G 3-15 Using a Headset 3-15 Audio Quality Subjective to the User 3-15 Connecting Headsets 3-16 Using External Devices with Cisco Unified IP Phones 3-16 Powering On the Cisco Unified Wireless IP Phone 7921G 3-16 Active and Standby Phone Modes 3-17 Active Mode 3-17 Standby Mode 3-18 Understanding the Phone Startup Process 3-18 Using the Cisco Unified Wireless IP Phone 7921G Web...
Administration Guide
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...Report on the Web 4-41 5 C H A P T E R Configuring Settings on the Cisco Unified Wireless IP Phone 5-1 Accessing Network and Phone Settings 5-1 Configuring Network Profile Settings 5-2 Accessing a Network Profile 5-3 Changing the Profile Name 5-3 ...Changing the Cisco Discovery Protocol Settings 5-7 Erasing the Configuration 5-8 Configuring Wireless Settings for the Network Profile 5-8 Accessing the WLAN Configuration Menu 5-8 Changing WLAN Configuration Settings 5-9 Changing Phone Settings 5-10 Cisco Unified Wireless IP Phone 7921G Administration Guide for Cisco Unified Communications ...
...Report on the Web 4-41 5 C H A P T E R Configuring Settings on the Cisco Unified Wireless IP Phone 5-1 Accessing Network and Phone Settings 5-1 Configuring Network Profile Settings 5-2 Accessing a Network Profile 5-3 Changing the Profile Name 5-3 ...Changing the Cisco Discovery Protocol Settings 5-7 Erasing the Configuration 5-8 Configuring Wireless Settings for the Network Profile 5-8 Accessing the WLAN Configuration Menu 5-8 Changing WLAN Configuration Settings 5-9 Changing Phone Settings 5-10 Cisco Unified Wireless IP Phone 7921G Administration Guide for Cisco Unified Communications ...
Administration Guide
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... 6-9 Configuring Wavelink Avalanche Server Settings 6-10 Updating the Phone 6-11 Configuring Features, Templates, Services, and Users 7-1 Configuring Cisco Unified Wireless IP Phones 7-1 Telephony Features Available for the Phone 7-2 Product-Specific Configuration Options for the Cisco Unified Wireless IP Phone 7921G 7-13 Configuring Softkey Templates 7-16 Softkey Templates for the Cisco Unified Wireless IP Phone 7921G 7-16 Changing Softkeys in a Template 7-16 Modifying Phone Button Templates 7-17 Setting Up Services 7-17...
... 6-9 Configuring Wavelink Avalanche Server Settings 6-10 Updating the Phone 6-11 Configuring Features, Templates, Services, and Users 7-1 Configuring Cisco Unified Wireless IP Phones 7-1 Telephony Features Available for the Phone 7-2 Product-Specific Configuration Options for the Cisco Unified Wireless IP Phone 7921G 7-13 Configuring Softkey Templates 7-16 Softkey Templates for the Cisco Unified Wireless IP Phone 7921G 7-16 Changing Softkeys in a Template 7-16 Modifying Phone Button Templates 7-17 Setting Up Services 7-17...
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... Messages 8-9 Viewing the Current Configuration 8-12 Viewing Network Statistics 8-12 Viewing Call Statistics 8-14 Viewing Firmware Versions 8-16 Monitoring the Cisco Unified Wireless IP Phone Remotely 9-1 Accessing the Web Page for a Phone 9-1 Wireless LAN Statistics 9-2 Network Statistics 9-3 Stream Statistics 9-5 Troubleshooting the Cisco Unified Wireless IP Phone 7921G 10-1 Resolving Startup and Connectivity Problems 10-1 Symptom: Incomplete Startup Process 10-1 Symptom: No Association to...
... Messages 8-9 Viewing the Current Configuration 8-12 Viewing Network Statistics 8-12 Viewing Call Statistics 8-14 Viewing Firmware Versions 8-16 Monitoring the Cisco Unified Wireless IP Phone Remotely 9-1 Accessing the Web Page for a Phone 9-1 Wireless LAN Statistics 9-2 Network Statistics 9-3 Stream Statistics 9-5 Troubleshooting the Cisco Unified Wireless IP Phone 7921G 10-1 Resolving Startup and Connectivity Problems 10-1 Symptom: Incomplete Startup Process 10-1 Symptom: No Association to...
Administration Guide
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... Cisco Unified Wireless IP Phone Operates A-1 How to Care for and Clean the Phone A-2 How Users Access the Help System on the Phone A-3 How Users Get Copies of Cisco Unified IP Phone Manuals A-3 How Users Configure Phone Features and Services A-4 How Users Access Voice Messages A-4 Supporting International Users B-1 Installing the Cisco Unified Communications Manager Locale Installer B-1 Support for International Call Logging B-2 OL-15985-01 Cisco Unified Wireless IP Phone 7921G...
... Cisco Unified Wireless IP Phone Operates A-1 How to Care for and Clean the Phone A-2 How Users Access the Help System on the Phone A-3 How Users Get Copies of Cisco Unified IP Phone Manuals A-3 How Users Configure Phone Features and Services A-4 How Users Access Voice Messages A-4 Supporting International Users B-1 Installing the Cisco Unified Communications Manager Locale Installer B-1 Support for International Call Logging B-2 OL-15985-01 Cisco Unified Wireless IP Phone 7921G...
Administration Guide
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... Environment Specifications C-1 Checklist for Deploying the Cisco Unified Wireless IP Phone 7921G D-1 Configuring the Wireless Network D-1 Configuration Tip for Cisco Aironet Access Points D-2 Configuring QoS Policies D-3 Access Point Configuration Settings D-3 Controller Settings D-3 Switch Configuration D-4 Configuring the Cisco Unified Wireless IP Phone 7921G in Cisco Unified Communications Manager D-4 Installing the Cisco Unified Wireless IP Phone 7921G D-7 Cisco Unified Wireless IP Phone 7921G Administration Guide for Cisco Unified Communications Manager Release 7.0 x OL-15985-01
... Environment Specifications C-1 Checklist for Deploying the Cisco Unified Wireless IP Phone 7921G D-1 Configuring the Wireless Network D-1 Configuration Tip for Cisco Aironet Access Points D-2 Configuring QoS Policies D-3 Access Point Configuration Settings D-3 Controller Settings D-3 Switch Configuration D-4 Configuring the Cisco Unified Wireless IP Phone 7921G in Cisco Unified Communications Manager D-4 Installing the Cisco Unified Wireless IP Phone 7921G D-7 Cisco Unified Wireless IP Phone 7921G Administration Guide for Cisco Unified Communications Manager Release 7.0 x OL-15985-01
Administration Guide
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... understand, install, configure, and manage the Cisco Unified Wireless IP Phone 7921G on the wireless network. This guide is organized as follows: Chapter Chapter 1, "Overview of the Cisco Unified Wireless IP Phone 7921G" Chapter 2, "Overview of the VoIP Wireless Network" Description Provides a conceptual overview and description of the Cisco Unified Wireless IP Phone 7921G and provides an overview of the close interaction between the Cisco Unified Wireless IP Phone 7921G and Cisco Unified Communications Manager, these tasks require familiarity...
... understand, install, configure, and manage the Cisco Unified Wireless IP Phone 7921G on the wireless network. This guide is organized as follows: Chapter Chapter 1, "Overview of the Cisco Unified Wireless IP Phone 7921G" Chapter 2, "Overview of the VoIP Wireless Network" Description Provides a conceptual overview and description of the Cisco Unified Wireless IP Phone 7921G and provides an overview of the close interaction between the Cisco Unified Wireless IP Phone 7921G and Cisco Unified Communications Manager, these tasks require familiarity...
Administration Guide
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...deploying the Unified Wireless IP Phone 7921G" Cisco Unified Wireless IP Phone 7921G Related Documentaton For more information about Cisco Unified IP Phones or Cisco Unified Communications Manager, refer to the following publications: Cisco Unified Wireless IP Phone 7921G These publications are available at the following URL: http://www.cisco.com/en/US/products/hw/phones/ps379/tsd_products_support_series_home.html • Cisco Unified Wireless IP Phone 7921G Phone Guide • Cisco Unified Wireless IP Phone 7921G Accessory Guide Cisco Unified Wireless IP Phone 7921G Administration Guide...
...deploying the Unified Wireless IP Phone 7921G" Cisco Unified Wireless IP Phone 7921G Related Documentaton For more information about Cisco Unified IP Phones or Cisco Unified Communications Manager, refer to the following publications: Cisco Unified Wireless IP Phone 7921G These publications are available at the following URL: http://www.cisco.com/en/US/products/hw/phones/ps379/tsd_products_support_series_home.html • Cisco Unified Wireless IP Phone 7921G Phone Guide • Cisco Unified Wireless IP Phone 7921G Accessory Guide Cisco Unified Wireless IP Phone 7921G Administration Guide...
Administration Guide
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... lists • VLANs for specific traffic • Dynamic registration of the VoIP Wireless Network Unlike wired networks with dedicated bandwidths, wireless LANs have up to eight queues for voice traffic to N+1 calls), the quality of the existing calls on the AP. The Cisco Unified Wireless IP Phone 7921G can roam into a neighboring AP (AP), even when the AP is...
... lists • VLANs for specific traffic • Dynamic registration of the VoIP Wireless Network Unlike wired networks with dedicated bandwidths, wireless LANs have up to eight queues for voice traffic to N+1 calls), the quality of the existing calls on the AP. The Cisco Unified Wireless IP Phone 7921G can roam into a neighboring AP (AP), even when the AP is...
Administration Guide
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... 2 Overview of the VoIP Wireless Network Configuration Tip for roaming phones. This Site Survey Report is accessible from one AP to another with Cisco Unified Communications Manager. 4. Enter...Cisco Unified Wireless IP Phone 7921G, you must increase the EAP request (802.1x) timeout to at regular intervals to ensure continued coverage and roaming. Register with no audio problems. After the initial deployment, it is recommended that the wireless IP phones: 1. The Site Survey utility produces a report, written as a temporary HTML file, upon termination of wireless phones...
... 2 Overview of the VoIP Wireless Network Configuration Tip for roaming phones. This Site Survey Report is accessible from one AP to another with Cisco Unified Communications Manager. 4. Enter...Cisco Unified Wireless IP Phone 7921G, you must increase the EAP request (802.1x) timeout to at regular intervals to ensure continued coverage and roaming. Register with no audio problems. After the initial deployment, it is recommended that the wireless IP phones: 1. The Site Survey utility produces a report, written as a temporary HTML file, upon termination of wireless phones...
Administration Guide
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... the DHCP server. Verifying Voice VLAN Configuration If the Cisco Unified IP Phone appears to reset during heavy network usage (for example, following extensive web surfing on page 2-10 for details. Chapter 10 Troubleshooting the Cisco Unified Wireless IP Phone 7921G Resolving Voice Quality and Roaming Problems Cisco Unified IP Phones send messages with access to Cisco Unified Communications Manager, you should verify that you configure...
... the DHCP server. Verifying Voice VLAN Configuration If the Cisco Unified IP Phone appears to reset during heavy network usage (for example, following extensive web surfing on page 2-10 for details. Chapter 10 Troubleshooting the Cisco Unified Wireless IP Phone 7921G Resolving Voice Quality and Roaming Problems Cisco Unified IP Phones send messages with access to Cisco Unified Communications Manager, you should verify that you configure...
Administration Guide
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... you create a web page on the Cisco Unified Wireless IP Phone 7921G (such as file cabinets, or heavy machinery. • Break rooms with microwave ovens, or labs with important information about their Cisco Unified Wireless IP Phone 7921G operates more like a mobile phone than like mobile phones, can approach the edge of Cisco Unified IP Phone Manuals, page A-3 • How Users Configure Phone Features and Services, page A-4 • How...
... you create a web page on the Cisco Unified Wireless IP Phone 7921G (such as file cabinets, or heavy machinery. • Break rooms with microwave ovens, or labs with important information about their Cisco Unified Wireless IP Phone 7921G operates more like a mobile phone than like mobile phones, can approach the edge of Cisco Unified IP Phone Manuals, page A-3 • How Users Configure Phone Features and Services, page A-4 • How...
Administration Guide
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... 20 seconds to the rate for a set of wireless phones. Configure QoS settings for Max, the access point does not advertise Client Transmit Power setting. 7. for Cisco Aironet Access Points, Cisco IOS • Client Transmit Power-After a site survey, Release 12.3(8)JA determine the appropriate power Cisco Unified Wireless IP Phone 7921G requirements and set for VLANs a. Note If set...
... 20 seconds to the rate for a set of wireless phones. Configure QoS settings for Max, the access point does not advertise Client Transmit Power setting. 7. for Cisco Aironet Access Points, Cisco IOS • Client Transmit Power-After a site survey, Release 12.3(8)JA determine the appropriate power Cisco Unified Wireless IP Phone 7921G requirements and set for VLANs a. Note If set...
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... Access Points, refer to this URL: http://www.cisco.com/en/US/products/hw/wireless/ps430/tsd_products_support_configure.html For the Cisco IOS access points, add the following Classifications to access the Cisco Unified wireless LAN controller. Enter save config. Appendix D Checklist for Deploying the Cisco Unified Wireless IP Phone 7921G Configuring QoS Policies Procedure Step 1 Step 2 Step 3 Step 4 Use SSH or Telnet...
... Access Points, refer to this URL: http://www.cisco.com/en/US/products/hw/wireless/ps430/tsd_products_support_configure.html For the Cisco IOS access points, add the following Classifications to access the Cisco Unified wireless LAN controller. Enter save config. Appendix D Checklist for Deploying the Cisco Unified Wireless IP Phone 7921G Configuring QoS Policies Procedure Step 1 Step 2 Step 3 Step 4 Use SSH or Telnet...
Administration Guide
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... sources in the list. Some tasks are using U-APSD for Wireless Phones (QBSS). • General Controller configuration screen-Set Aggressive Load Balancing to Disabled. For detailed procedures and information, refer to guide you through the phone configuration process. Cisco Unified Wireless IP Phone 7921G Administration Guide for the Cisco Unified Wireless IP Phone 7921G in Cisco Unified Communications Manager Administration. mls qos mls qos map cos-dscp...
... sources in the list. Some tasks are using U-APSD for Wireless Phones (QBSS). • General Controller configuration screen-Set Aggressive Load Balancing to Disabled. For detailed procedures and information, refer to guide you through the phone configuration process. Cisco Unified Wireless IP Phone 7921G Administration Guide for the Cisco Unified Wireless IP Phone 7921G in Cisco Unified Communications Manager Administration. mls qos mls qos map cos-dscp...
Phone Guide
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... phone with the shared line, press Resume. Basic Call Handling Ending a Call To end a call from 1. Put a call from 1. Cisco Unified Wireless IP Phone 7921G for Cisco Unified CallManager... 4.1, 4.2, 5.0 and Later 29 If you want to ... End the call automatically resumes. If another call and press Resume. appears next to the If you want to the appropriate call is holding , scroll to ... hold and resume calls. Note If a single call is holding on hold first. From your wireless phone...
... phone with the shared line, press Resume. Basic Call Handling Ending a Call To end a call from 1. Put a call from 1. Cisco Unified Wireless IP Phone 7921G for Cisco Unified CallManager... 4.1, 4.2, 5.0 and Later 29 If you want to ... End the call automatically resumes. If another call and press Resume. appears next to the If you want to the appropriate call is holding , scroll to ... hold and resume calls. Note If a single call is holding on hold first. From your wireless phone...