iP90 Quick Start Guide
Page 53
...the printed nozzle check pattern to check the Print Head condition. See "Print Head Deep Cleaning" on page 52. 1 Ensure that the printer is turned on page 45. (3) If the problem persists after cleaning are using an OS other than Mac OS X v.10.3, double-click the Print Center icon. (3) Select... iP90 from the Name list and click Utility or Configure. (4) Select iP90 from the Product list and click Maintenance. 49 Printing Maintenance 4 Check...
...the printed nozzle check pattern to check the Print Head condition. See "Print Head Deep Cleaning" on page 52. 1 Ensure that the printer is turned on page 45. (3) If the problem persists after cleaning are using an OS other than Mac OS X v.10.3, double-click the Print Center icon. (3) Select... iP90 from the Name list and click Utility or Configure. (4) Select iP90 from the Product list and click Maintenance. 49 Printing Maintenance 4 Check...
iP90 Quick Start Guide
Page 58
...the Nozzle Check Pattern" on . 2 Open the BJ Printer Utility dialog box. Contact your dealer or Canon Customer Care Center. 1 Ensure that the printer is turned on page 42. (2) If the problem persists, perform step 3 again. (3) If the problem persists, the printer may be used with Bluetooth communication. (1) Double-click the...out of ink. Note The BJ Printer Utility cannot be damaged. If you are using the OS other than Mac OS X v.10.3, double-click the Print Center icon. (3) Select iP90 from the Name list and click Utility or Configure. (4) Select iP90 from the Product list and click ...
...the Nozzle Check Pattern" on . 2 Open the BJ Printer Utility dialog box. Contact your dealer or Canon Customer Care Center. 1 Ensure that the printer is turned on page 42. (2) If the problem persists, perform step 3 again. (3) If the problem persists, the printer may be used with Bluetooth communication. (1) Double-click the...out of ink. Note The BJ Printer Utility cannot be damaged. If you are using the OS other than Mac OS X v.10.3, double-click the Print Center icon. (3) Select iP90 from the Name list and click Utility or Configure. (4) Select iP90 from the Product list and click ...
iP90 Quick Start Guide
Page 60
Printing Maintenance 4 Check the Print Head condition. (1) Print a nozzle check pattern to check the Print Head condition. See "Printing the Nozzle Check Pattern" on page 61. (4) If the problem persists, the Print Head may have run out of ink. See "Replacing an Ink Tank" on page 42. (2) If the problem persists, perform step 3 again. (3) If the problem persists, the printer may be damaged. Contact your dealer or Canon Customer Care Center. 56
Printing Maintenance 4 Check the Print Head condition. (1) Print a nozzle check pattern to check the Print Head condition. See "Printing the Nozzle Check Pattern" on page 61. (4) If the problem persists, the Print Head may have run out of ink. See "Replacing an Ink Tank" on page 42. (2) If the problem persists, perform step 3 again. (3) If the problem persists, the printer may be damaged. Contact your dealer or Canon Customer Care Center. 56
iP90 Quick Start Guide
Page 67
...This will cause the ink tank to dry out and the printer may not function properly if it is reinstalled. • Color ink consumption may occur even when black-and-white or grayscale printing is continued with no ink in the ink tank, a problem may occur. See "Resetting the Ink Counter" on the ink...maintain optimal print quality, use . • Once an ink tank has been used, do not remove it from the printer and leave it clicks into place. 5 Close the Print Head Cover. Color ink is replaced, the ink counter must be indicated properly. 63 And, the Low Ink Warning dialog which are necessary...
...This will cause the ink tank to dry out and the printer may not function properly if it is reinstalled. • Color ink consumption may occur even when black-and-white or grayscale printing is continued with no ink in the ink tank, a problem may occur. See "Resetting the Ink Counter" on the ink...maintain optimal print quality, use . • Once an ink tank has been used, do not remove it from the printer and leave it clicks into place. 5 Close the Print Head Cover. Color ink is replaced, the ink counter must be indicated properly. 63 And, the Low Ink Warning dialog which are necessary...
iP90 Quick Start Guide
Page 73
... screen is displayed automatically. In this chapter you will find the most common printing problems. Refer to the User's Guide for additional information on topics not covered in this section. • "Cannot Install the Printer Driver" on page 70 • "Print Quality is Poor or Contains Errors"... on page 72 • "Troubleshooting Printer Hardware" on page 74 • "Paper Does Not Feed Properly" on page 75 •...
... screen is displayed automatically. In this chapter you will find the most common printing problems. Refer to the User's Guide for additional information on topics not covered in this section. • "Cannot Install the Printer Driver" on page 70 • "Print Quality is Poor or Contains Errors"... on page 72 • "Troubleshooting Printer Hardware" on page 74 • "Paper Does Not Feed Properly" on page 75 •...
iP90 Quick Start Guide
Page 74
...on your computer. properly Use Windows Explorer to the Easy Setup Instructions for proper printer driver installation. Troubleshooting Cannot Install the Printer Driver Problem Cannot Install the Printer Driver Possible Cause Installation procedure not followed correctly Other applications running in the background ... when you inserted the CDROM into the drive Try This Follow the Easy Setup Instructions for installing the printer driver. If this problem persists, contact the Customer Care Center. Other applications, such as anti-virus software, running in the background...
...on your computer. properly Use Windows Explorer to the Easy Setup Instructions for proper printer driver installation. Troubleshooting Cannot Install the Printer Driver Problem Cannot Install the Printer Driver Possible Cause Installation procedure not followed correctly Other applications running in the background ... when you inserted the CDROM into the drive Try This Follow the Easy Setup Instructions for installing the printer driver. If this problem persists, contact the Customer Care Center. Other applications, such as anti-virus software, running in the background...
iP90 Quick Start Guide
Page 75
... Select a port. - Click Cancel. 2. Click Custom Install. 5. Problem Possible Cause Cannot Install the Unable to proceed Printer Driver beyond the Printer Connection Screen Try This Troubleshooting If you cannot proceed beyond the Printer Connection screen; • When connecting with a USB cable 1. Easy ..., click Start Over. 3. Click Cancel. 2. When the Installation Failure screen is displayed, click Back. 4. Turn the printer off. 6. Click Yes on the Printer Connection screen. 9. Windows XP/Windows 2000: [IR] - Windows Me/Windows 98: [LPT3] A port name other than...
... Select a port. - Click Cancel. 2. Click Custom Install. 5. Problem Possible Cause Cannot Install the Unable to proceed Printer Driver beyond the Printer Connection Screen Try This Troubleshooting If you cannot proceed beyond the Printer Connection screen; • When connecting with a USB cable 1. Easy ..., click Start Over. 3. Click Cancel. 2. When the Installation Failure screen is displayed, click Back. 4. Turn the printer off. 6. Click Yes on the Printer Connection screen. 9. Windows XP/Windows 2000: [IR] - Windows Me/Windows 98: [LPT3] A port name other than...
iP90 Quick Start Guide
Page 77
... images that the Media Type selected matches the media loaded. Use the paper after printing. 73 See "Canon Speciality Media" on page 4. If the inside of the Printer" in suitable position for Borderless Printing" on page 75. See "Print Media to paper curl as follows...have high color saturation. Return the Paper Thickness Lever (gray) to the right ( ) after correcting paper curl as the figure below. (1) (2) *1 (3) Check the printing paper if paper curl is corrected within approximately 2 to 5 mm*2 It is recommended to the left ( ). Troubleshooting Problem Printed Paper...
... images that the Media Type selected matches the media loaded. Use the paper after printing. 73 See "Canon Speciality Media" on page 4. If the inside of the Printer" in suitable position for Borderless Printing" on page 75. See "Print Media to paper curl as follows...have high color saturation. Return the Paper Thickness Lever (gray) to the right ( ) after correcting paper curl as the figure below. (1) (2) *1 (3) Check the printing paper if paper curl is corrected within approximately 2 to 5 mm*2 It is recommended to the left ( ). Troubleshooting Problem Printed Paper...
iP90 Quick Start Guide
Page 78
Troubleshooting Troubleshooting Printer Hardware Problem Printer Does Not Start or Printer Stops During Print Jobs Possible Cause Printer cable is too long There may solve the problem. It may be problems in your operating system Try This Avoid using USB cables longer than Mac OS X v.10.3, use ... Maintenance tab and then Start Status Monitor. 3. Double-click the Printer Setup Utility icon in the Printer List. 4. If you are no obstacles between the infrared ports of the paper loaded. Double-click iP90 displayed under Name in the Utilities folder. Incorrect page size selected ...
Troubleshooting Troubleshooting Printer Hardware Problem Printer Does Not Start or Printer Stops During Print Jobs Possible Cause Printer cable is too long There may solve the problem. It may be problems in your operating system Try This Avoid using USB cables longer than Mac OS X v.10.3, use ... Maintenance tab and then Start Status Monitor. 3. Double-click the Printer Setup Utility icon in the Printer List. 4. If you are no obstacles between the infrared ports of the paper loaded. Double-click iP90 displayed under Name in the Utilities folder. Incorrect page size selected ...
iP90 Quick Start Guide
Page 79
... lamp flashes three times. The paper will be ejected automatically. 2. Reload the paper into the printer and press the RESUME/CANCEL button. on page 5. Troubleshooting Paper Does Not Feed Properly Problem Paper Does Not Feed Properly Possible Cause Try This Inappropriate paper • Check to see if... the paper you cannot remove the paper or if the paper tears inside the printer, or if the Paper jam error (See "...
... lamp flashes three times. The paper will be ejected automatically. 2. Reload the paper into the printer and press the RESUME/CANCEL button. on page 5. Troubleshooting Paper Does Not Feed Properly Problem Paper Does Not Feed Properly Possible Cause Try This Inappropriate paper • Check to see if... the paper you cannot remove the paper or if the paper tears inside the printer, or if the Paper jam error (See "...
iP90 Quick Start Guide
Page 81
... An error that Bluetooth Communication is printed. If the problem remains, contact the Customer Care Center. This operation is not abnormal but it goes out twice every 5 seconds even if nothing is checking the printer condition. Reconnect the printer cable, and then plug the printer back in which it indicates that requires contacting the...
... An error that Bluetooth Communication is printed. If the problem remains, contact the Customer Care Center. This operation is not abnormal but it goes out twice every 5 seconds even if nothing is checking the printer condition. Reconnect the printer cable, and then plug the printer back in which it indicates that requires contacting the...
iP90 Quick Start Guide
Page 82
...or when a print job is not installed properly Uninstall then reinstall the printer driver. 1. Troubleshooting An Error Message Appears on the Screen Problem Error Writing/Output to USBnnn or MPUSBPRNnn Possible Cause Printer not ready Paper is not loaded Try This The POWER lamp will ...followed by the text "Infrared Printing (LPT) Port" which is set to MPUSBPRNnn (Canon iP90) or USBnnn (Canon iP90) (Where nn represents a number) • When performing infrared communication Open the Printer Properties dialog box directly from the Start Menu" on page 15. 78 Faulty connection Ensure...
...or when a print job is not installed properly Uninstall then reinstall the printer driver. 1. Troubleshooting An Error Message Appears on the Screen Problem Error Writing/Output to USBnnn or MPUSBPRNnn Possible Cause Printer not ready Paper is not loaded Try This The POWER lamp will ...followed by the text "Infrared Printing (LPT) Port" which is set to MPUSBPRNnn (Canon iP90) or USBnnn (Canon iP90) (Where nn represents a number) • When performing infrared communication Open the Printer Properties dialog box directly from the Start Menu" on page 15. 78 Faulty connection Ensure...
iP90 Quick Start Guide
Page 83
... again. not displayed in the Printer List, reinstall the printer driver. If iP90 is not displayed in the 2. Troubleshooting Problem "Error No.: 300" Possible Cause Try This Printer not ready If the POWER lamp is off, turn the printer on the printer and reconnect the cable. Printer not properly connected Ensure that the printer is turned on page 64...
... again. not displayed in the Printer List, reinstall the printer driver. If iP90 is not displayed in the 2. Troubleshooting Problem "Error No.: 300" Possible Cause Try This Printer not ready If the POWER lamp is off, turn the printer on the printer and reconnect the cable. Printer not properly connected Ensure that the printer is turned on page 64...
iP90 Quick Start Guide
Page 84
... list and click Utility or Configure. 6. Ensure that the printer is displayed, click OK. 80 If you replace an ink tank. Ensure that the printer is displayed, click OK. 1. Open the Printer Properties dialog box. Select iP90 from the pop-up menu. 8. Clear the check box ... box of Display the Remaining Ink Level and click Send. 9. Double-click the Printer Setup Utility icon. When the confirmation message is turned on page 64. Select iP90 from the Start Menu" on . 3. Troubleshooting Problem Low Ink Warning Accompanied by the ink tank icon with its ink counter.
... list and click Utility or Configure. 6. Ensure that the printer is displayed, click OK. 80 If you replace an ink tank. Ensure that the printer is displayed, click OK. 1. Open the Printer Properties dialog box. Select iP90 from the pop-up menu. 8. Clear the check box ... box of Display the Remaining Ink Level and click Send. 9. Double-click the Printer Setup Utility icon. When the confirmation message is turned on page 64. Select iP90 from the Start Menu" on . 3. Troubleshooting Problem Low Ink Warning Accompanied by the ink tank icon with its ink counter.
iP90 Quick Start Guide
Page 85
...it off . If the name of another unit is displayed on the Wireless Link icon. Check whether "iP90 is in range" is displayed, the printer is improper Check the installation place, distance, or angle according to the computer through infrared communication, follow ... Port) * A port other devices are • Printing from the Start menu. 2. Troubleshooting Cannot Print Properly through Infrared Communication Problem Cannot Print Properly through Infrared Communication Possible Cause Try This The required driver When using Windows 98 Start the infrared monitor to the ...
...it off . If the name of another unit is displayed on the Wireless Link icon. Check whether "iP90 is in range" is displayed, the printer is improper Check the installation place, distance, or angle according to the computer through infrared communication, follow ... Port) * A port other devices are • Printing from the Start menu. 2. Troubleshooting Cannot Print Properly through Infrared Communication Problem Cannot Print Properly through Infrared Communication Possible Cause Try This The required driver When using Windows 98 Start the infrared monitor to the ...
iP90 Quick Start Guide
Page 86
... open No Print Head Waste tank (Waste ink absorber*2) full Ink tank is empty Printer error Possible Cause Images are being printed from the camera after an ink tank replacement. If the problem still remains, the Print Head may be continued when the waste ink absorber becomes full.... Printing resumes once the Print Head Cover is closed after completing the current printing. Turn on your camera to cancel the print job. The printer automatically starts printing ...
... open No Print Head Waste tank (Waste ink absorber*2) full Ink tank is empty Printer error Possible Cause Images are being printed from the camera after an ink tank replacement. If the problem still remains, the Print Head may be continued when the waste ink absorber becomes full.... Printing resumes once the Print Head Cover is closed after completing the current printing. Turn on your camera to cancel the print job. The printer automatically starts printing ...
iP90 Quick Start Guide
Page 87
Troubleshooting Note • PictBridge or Canon Bubble Jet Direct compatible digital cameras can be printed or not. • The Print Head Nozzles may be clogged if printing becomes faint or colors are incorrect. In such cases, disconnect the cable between the printer and the camera, press the RESUME/...on , if it takes too much time to your printer flash nine times. Disconnect the cable from the printer. 2. When disconnecting the cable, be connected to send data. For details, see "Handling Error Messages" on . If the problem is Poor or Contains Errors" on the camera you...
Troubleshooting Note • PictBridge or Canon Bubble Jet Direct compatible digital cameras can be printed or not. • The Print Head Nozzles may be clogged if printing becomes faint or colors are incorrect. In such cases, disconnect the cable between the printer and the camera, press the RESUME/...on , if it takes too much time to your printer flash nine times. Disconnect the cable from the printer. 2. When disconnecting the cable, be connected to send data. For details, see "Handling Error Messages" on . If the problem is Poor or Contains Errors" on the camera you...
iP90 Quick Start Guide
Page 90
... (Windows) Problems Relating to Read This Manual Safety Precautions Printer Parts and Their Function Front View Operation Panel Rear View Inside the Printer Further Printing Techniques Printing Photographs Printer Driver Functions (Windows) Printer Driver Functions (Macintosh) BJ Printer Utility (Macintosh... or Colors are Incorrect Printing the Nozzle Check Pattern Print Head Cleaning Print Head Deep Cleaning Aligning the Print Head Replacing an Ink Tank Using the Canon iP90 Setup Utility Function of the Printer Transporting Printer Traveling Abroad with the Printer Specifications ...
... (Windows) Problems Relating to Read This Manual Safety Precautions Printer Parts and Their Function Front View Operation Panel Rear View Inside the Printer Further Printing Techniques Printing Photographs Printer Driver Functions (Windows) Printer Driver Functions (Macintosh) BJ Printer Utility (Macintosh... or Colors are Incorrect Printing the Nozzle Check Pattern Print Head Cleaning Print Head Deep Cleaning Aligning the Print Head Replacing an Ink Tank Using the Canon iP90 Setup Utility Function of the Printer Transporting Printer Traveling Abroad with the Printer Specifications ...