iP5000 Quick Start Guide
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....canonesp.com. Customer Technical Support Sequence* 1. www.canontechsupport.com For quick and comprehensive self-help in an intuitively guided interactive troubleshooting environment, the place to start is a cost-attractive and easy-to-use extended service program that provides up to change without... available at a very attractive price. Getting Help from Canon Help Us Help You Better Before you contact Canon, please record the following information. Serial Number (located on the inside of the printer): Model Number (located on your Canon service and support, call (1-800-385-2155), or...
....canonesp.com. Customer Technical Support Sequence* 1. www.canontechsupport.com For quick and comprehensive self-help in an intuitively guided interactive troubleshooting environment, the place to start is a cost-attractive and easy-to-use extended service program that provides up to change without... available at a very attractive price. Getting Help from Canon Help Us Help You Better Before you contact Canon, please record the following information. Serial Number (located on the inside of the printer): Model Number (located on your Canon service and support, call (1-800-385-2155), or...
iP5000 Quick Start Guide
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...Becomes Faint or Colors are Incorrect 48 Printing the Nozzle Check Pattern 49 Print Head Cleaning 53 Print Head Deep Cleaning 57 Aligning the Print Head 61 Troubleshooting Cannot Install the Printer Driver 66 Print Quality is Poor or Contains Errors 67 Troubleshooting Printer Hardware 69 Paper... Screen 77 Cannot Print Properly from the Digital Camera 80 Appendix Installing the Printer Driver When Using Mac OS 9 82 User's Guide Table of Contents 84 Specifications 85 Safety Precautions 88 Regulatory Information 90 CANON U.S.A., INC. LIMITED WARRANTY --- (USA Only 91 Index 93 1
...Becomes Faint or Colors are Incorrect 48 Printing the Nozzle Check Pattern 49 Print Head Cleaning 53 Print Head Deep Cleaning 57 Aligning the Print Head 61 Troubleshooting Cannot Install the Printer Driver 66 Print Quality is Poor or Contains Errors 67 Troubleshooting Printer Hardware 69 Paper... Screen 77 Cannot Print Properly from the Digital Camera 80 Appendix Installing the Printer Driver When Using Mac OS 9 82 User's Guide Table of Contents 84 Specifications 85 Safety Precautions 88 Regulatory Information 90 CANON U.S.A., INC. LIMITED WARRANTY --- (USA Only 91 Index 93 1
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Advanced Printing About "Image optimize" If you use a Canon PictBridge-compatible camera, you can handle only Exif/JPEG image data to your digital camera manual. z This printer can select "VIVID", "NR", or "VIVID+NR." (Note that these options cannot be used for some models.) z When "VIVID" is selected, functions of...on the lower-right corner of each photo. Print quality setting - z When "NR" (Noise Reduction) is selected, noise in Exif image data is removed. Printer maintenance z For the digital camera operation method and troubleshooting, refer to produce photos using PictBridge.
Advanced Printing About "Image optimize" If you use a Canon PictBridge-compatible camera, you can handle only Exif/JPEG image data to your digital camera manual. z This printer can select "VIVID", "NR", or "VIVID+NR." (Note that these options cannot be used for some models.) z When "VIVID" is selected, functions of...on the lower-right corner of each photo. Print quality setting - z When "NR" (Noise Reduction) is selected, noise in Exif image data is removed. Printer maintenance z For the digital camera operation method and troubleshooting, refer to produce photos using PictBridge.
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... the DPOF. - For the images taken with an ExifPrint-compatible digital camera, the Photo Optimizer PRO function can make the following prints: - Printer maintenance z Images other than Exif may not be used. - You can be index-printed. 27 Images will be printed (excluding the index ...Semi-gloss A4 Glossy Photo Paper A4 z For the digital camera operation method and troubleshooting, refer to the image size set on page 80. Advanced Printing Printing Photographs Directly from a Canon Bubble Jet Direct Compatible Digital Camera Media Types for Digital Camera When you connect ...
... the DPOF. - For the images taken with an ExifPrint-compatible digital camera, the Photo Optimizer PRO function can make the following prints: - Printer maintenance z Images other than Exif may not be used. - You can be index-printed. 27 Images will be printed (excluding the index ...Semi-gloss A4 Glossy Photo Paper A4 z For the digital camera operation method and troubleshooting, refer to the image size set on page 80. Advanced Printing Printing Photographs Directly from a Canon Bubble Jet Direct Compatible Digital Camera Media Types for Digital Camera When you connect ...
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... BJ Status Monitor opens and displays a message when an error occurs. z "Cannot Install the Printer Driver" on page 66 z "Print Quality is Poor or Contains Errors" on page 67 z "Troubleshooting Printer Hardware" on page 69 z "Paper Does Not Feed Properly" on page 71 z "Paper ...the User's Guide for the most common printing problems. Troubleshooting usually falls into one of the following categories. The message may vary depending on your operating system. 65 Troubleshooting Troubleshooting This section provides troubleshooting tips for additional information on topics not covered in the...
... BJ Status Monitor opens and displays a message when an error occurs. z "Cannot Install the Printer Driver" on page 66 z "Print Quality is Poor or Contains Errors" on page 67 z "Troubleshooting Printer Hardware" on page 69 z "Paper Does Not Feed Properly" on page 71 z "Paper ...the User's Guide for the most common printing problems. Troubleshooting usually falls into one of the following categories. The message may vary depending on your operating system. 65 Troubleshooting Troubleshooting This section provides troubleshooting tips for additional information on topics not covered in the...
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... Remove the CD-ROM from the CD-ROM drive and restart your printer for proper printer driver installation. Troubleshooting Cannot Install the Printer Driver Problem Possible Cause Cannot Install the Installation Printer Driver procedure not followed correctly Try This Follow the Easy Setup Instructions ...screen which appears next. 4. Click Start Over on the Welcome screen, then remove the CD-ROM. 5. Reinstall the printer driver. software) running Refer to ensure that there are no problems with your computer. Carefully follow the procedures described in...
... Remove the CD-ROM from the CD-ROM drive and restart your printer for proper printer driver installation. Troubleshooting Cannot Install the Printer Driver Problem Possible Cause Cannot Install the Installation Printer Driver procedure not followed correctly Try This Follow the Easy Setup Instructions ...screen which appears next. 4. Click Start Over on the Welcome screen, then remove the CD-ROM. 5. Reinstall the printer driver. software) running Refer to ensure that there are no problems with your computer. Carefully follow the procedures described in...
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...higher print quality. 1. Select Quality & Media from the pop-up Check the print side of the printer driver, select Quality & Media from Media Type. Select Other Photo Paper from the pop-up menu.... See "Replacing an Ink Tank" on page 49. Glossy photo paper other than the Canon specialty media is used In the Print dialog box of the paper. clogged See "Printing the...Head is misaligned Align the Print Head. Troubleshooting Print Quality is Poor or Contains Errors Problem Ink does not eject properly/Printing is Blurred/Colors are Wrong/White Streaks appear Possible Cause...
...higher print quality. 1. Select Quality & Media from the pop-up Check the print side of the printer driver, select Quality & Media from Media Type. Select Other Photo Paper from the pop-up menu.... See "Replacing an Ink Tank" on page 49. Glossy photo paper other than the Canon specialty media is used In the Print dialog box of the paper. clogged See "Printing the...Head is misaligned Align the Print Head. Troubleshooting Print Quality is Poor or Contains Errors Problem Ink does not eject properly/Printing is Blurred/Colors are Wrong/White Streaks appear Possible Cause...
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Troubleshooting Problem Printed Paper Curls or Ink Blots Possible Cause Paper being used is too thin Color Intensity setting is too high Try This Use High Resolution Paper, Photo Paper Pro or other Canon specialty paper to print images that the paper you are printing on is too thick or ... is Smudged Printed Surface is dirty, printed paper may be smudged. Click OK when the confirmation message appears. 1. With the printer on page 71. Back of the printer is Scratched 1. See "Paper Does Not Feed Properly" on , hold down the RESUME/CANCEL button until the POWER lamp flashes...
Troubleshooting Problem Printed Paper Curls or Ink Blots Possible Cause Paper being used is too thin Color Intensity setting is too high Try This Use High Resolution Paper, Photo Paper Pro or other Canon specialty paper to print images that the paper you are printing on is too thick or ... is Smudged Printed Surface is dirty, printed paper may be smudged. Click OK when the confirmation message appears. 1. With the printer on page 71. Back of the printer is Scratched 1. See "Paper Does Not Feed Properly" on , hold down the RESUME/CANCEL button until the POWER lamp flashes...
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.... There may be deleted. 1. Open the printer properties dialog box. Double-click the name of your printer displayed under Name in the Printer menu. 5. Click to cool down . If Paper Feed Switch is selected, load paper in the User's Guide. Troubleshooting Printer Hardware Troubleshooting Problem Printer Does Not Start or Printer Stops During Print Jobs Possible Cause Try...
.... There may be deleted. 1. Open the printer properties dialog box. Double-click the name of your printer displayed under Name in the Printer menu. 5. Click to cool down . If Paper Feed Switch is selected, load paper in the User's Guide. Troubleshooting Printer Hardware Troubleshooting Problem Printer Does Not Start or Printer Stops During Print Jobs Possible Cause Try...
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... data size is not enough Your operating system may not be out of free disk space. Open the printer properties dialog box. 2. Click Print Area Setup in the printer driver. Troubleshooting Problem Cannot Print to End of Job Possible Cause Incorrect page size is selected Try This Ensure that the... page size setting matches the size of the paper loaded in the printer: z Check the Paper Size setting from the ...
... data size is not enough Your operating system may not be out of free disk space. Open the printer properties dialog box. 2. Click Print Area Setup in the printer driver. Troubleshooting Problem Cannot Print to End of Job Possible Cause Incorrect page size is selected Try This Ensure that the... page size setting matches the size of the paper loaded in the printer: z Check the Paper Size setting from the ...
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... Limit Mark. Repeat this cleaning operation twice. 5. If the printer still does not feed the paper properly through the printer, even after the POWER lamp flashes three times. See "Loading Paper" on page 3 and "Canon Specialty Media" on the printer. 3. Paper Does Not Feed Properly Troubleshooting Problem Paper Does Not Feed Properly Possible Cause Try...
... Limit Mark. Repeat this cleaning operation twice. 5. If the printer still does not feed the paper properly through the printer, even after the POWER lamp flashes three times. See "Loading Paper" on page 3 and "Canon Specialty Media" on the printer. 3. Paper Does Not Feed Properly Troubleshooting Problem Paper Does Not Feed Properly Possible Cause Try...
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... will be ejected automatically. 2. After removing all paper, close the Top Cover. If you have turned off , and then turn the printer off the printer in step 1, you are using the correct paper and are loading it back on page 71 to retry printing, because this operation cancels...on . If you cannot pull the paper out, turn it into the printer and press the RESUME/CANCEL button on the printer. Reload the paper into the printer correctly. Be careful not to the following procedure. 1. Troubleshooting Paper Jams Problem Paper Jams Possible Cause Paper jams in the Paper Output Slot...
... will be ejected automatically. 2. After removing all paper, close the Top Cover. If you have turned off , and then turn the printer off the printer in step 1, you are using the correct paper and are loading it back on page 71 to retry printing, because this operation cancels...on . If you cannot pull the paper out, turn it into the printer and press the RESUME/CANCEL button on the printer. Reload the paper into the printer correctly. Be careful not to the following procedure. 1. Troubleshooting Paper Jams Problem Paper Jams Possible Cause Paper jams in the Paper Output Slot...
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...out. If any print jobs in the Sheet Feeder if necessary, and press the RESUME/ CANCEL button on the printer. When you cannot extract the paper, turn the printer off the printer in step 2, you could not extract the paper in the Cassette. 7. Reload the paper in progress. If ... paper, contact the Customer Care Center. 73 When reloading the paper into the printer correctly. Close the Rear Cover. 4. If you have turned off , and then turn it into the printer, refer to "Paper Does Not Feed Properly" on . Troubleshooting Problem Paper Jams Possible Cause Paper jams inside the...
...out. If any print jobs in the Sheet Feeder if necessary, and press the RESUME/ CANCEL button on the printer. When you cannot extract the paper, turn the printer off the printer in step 2, you could not extract the paper in the Cassette. 7. Reload the paper in progress. If ... paper, contact the Customer Care Center. 73 When reloading the paper into the printer correctly. Close the Rear Cover. 4. If you have turned off , and then turn it into the printer, refer to "Paper Does Not Feed Properly" on . Troubleshooting Problem Paper Jams Possible Cause Paper jams inside the...
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Troubleshooting Problem Paper Jams Possible Cause Paper jams inside the printer, or if the paper jam error continues after removing the jammed paper. 4. Stand the printer with the rear side down. 3. Slowly pull the jammed paper out while pulling the green cover toward you are using the correct paper and ...are loading it into the printer correctly. If any paper is loaded in the Cassette. Press the RESUME/CANCEL button on page 71 to confirm that you . If the paper ...
Troubleshooting Problem Paper Jams Possible Cause Paper jams inside the printer, or if the paper jam error continues after removing the jammed paper. 4. Stand the printer with the rear side down. 3. Slowly pull the jammed paper out while pulling the green cover toward you are using the correct paper and ...are loading it into the printer correctly. If any paper is loaded in the Cassette. Press the RESUME/CANCEL button on page 71 to confirm that you . If the paper ...
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... is still unresolved, there is not supported by this printer. 75 Eight flashes indicates that has occurred. The number... video camcorder compatible with this printer. Number of Flashes Two flashes Three flashes Four flashes ... Printer is not compatible with an empty ink tank. Waste ink absorber almost full The printer has a built-in the printer,... still remains, the Print Head may damage the printer if you can continue printing. Print Head not ..."Replacing an Ink Tank" on page 72. If this printer Disconnect the camera cable, press the RESUME/CANCEL button and...
... is still unresolved, there is not supported by this printer. 75 Eight flashes indicates that has occurred. The number... video camcorder compatible with this printer. Number of Flashes Two flashes Three flashes Four flashes ... Printer is not compatible with an empty ink tank. Waste ink absorber almost full The printer has a built-in the printer,... still remains, the Print Head may damage the printer if you can continue printing. Print Head not ..."Replacing an Ink Tank" on page 72. If this printer Disconnect the camera cable, press the RESUME/CANCEL button and...
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Troubleshooting Number of Flashes Ten flashes Possible Cause Cannot print on both sides of ... alignment. If the print head alignment fails again, manually align the Print Head. Disconnect the printer cable from the printer, and then turn the printer back on how to align the Print Head again. For detailed information on the paper compatible ...with Automatic Duplex Printing, refer to "Aligning the Print Head" in and turn the printer off and unplug the printer from the front side of manual alignment, refer to "Automatically Printing on Both Sides of paper may have...
Troubleshooting Number of Flashes Ten flashes Possible Cause Cannot print on both sides of ... alignment. If the print head alignment fails again, manually align the Print Head. Disconnect the printer cable from the printer, and then turn the printer back on how to align the Print Head again. For detailed information on the paper compatible ...with Automatic Duplex Printing, refer to "Aligning the Print Head" in and turn the printer off and unplug the printer from the front side of manual alignment, refer to "Automatically Printing on Both Sides of paper may have...
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... the error, refer to the printer Check the printer port settings. 1. An Error Message Appears on the Screen Troubleshooting Problem Writing Error/ Output Error/ Communication Error Possible Cause Printer is not ready Try This Ensure that the printer cable is securely connected to the... Programs), the name of your printer, and Uninstall. 2. Select the paper source with the cable(s). See "Opening the Printer Properties Dialog Box Directly from the Start Menu" on page 75. A USB port is selected if either USBnnn (Canon PIXMA iP5000) or MPUSBPRNnn (Canon PIXMA iP5000) (where n is a number...
... the error, refer to the printer Check the printer port settings. 1. An Error Message Appears on the Screen Troubleshooting Problem Writing Error/ Output Error/ Communication Error Possible Cause Printer is not ready Try This Ensure that the printer cable is securely connected to the... Programs), the name of your printer, and Uninstall. 2. Select the paper source with the cable(s). See "Opening the Printer Properties Dialog Box Directly from the Start Menu" on page 75. A USB port is selected if either USBnnn (Canon PIXMA iP5000) or MPUSBPRNnn (Canon PIXMA iP5000) (where n is a number...
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...the Page Setup tab, clear the Automatic check box. For details on page 75. If successful, the problem may occur in the printer properties dialog box (Windows) or the Page Setup dialog box (Macintosh) to hold the ink used during print head cleaning. Select ...click My Computer on . Waste ink absorber almost full The printer has a built-in the Utility folder. For the paper size compatible with the device. z If using Mac OS X v.10.2, double-click the Print Center icon. 3. Troubleshooting Problem Writing Error/ Output Error/ Communication Error Cannot print ...
...the Page Setup tab, clear the Automatic check box. For details on page 75. If successful, the problem may occur in the printer properties dialog box (Windows) or the Page Setup dialog box (Macintosh) to hold the ink used during print head cleaning. Select ...click My Computer on . Waste ink absorber almost full The printer has a built-in the Utility folder. For the paper size compatible with the device. z If using Mac OS X v.10.2, double-click the Print Center icon. 3. Troubleshooting Problem Writing Error/ Output Error/ Communication Error Cannot print ...
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...video camcorder compatible with this printer Disconnect the camera cable, press the RESUME/CANCEL button on page 75. * When using a digital camera or digital video camcorder that you are using Mac OS 9.x, a character is displayed before the error number. 79 Troubleshooting Problem "Error No.: 1856..."* "Error No.: 2001"* "Error No.: 2500"* Possible Cause Inner Cover is not supported by this printer. If the error is still unresolved, there is a possibility that is...
...video camcorder compatible with this printer Disconnect the camera cable, press the RESUME/CANCEL button on page 75. * When using a digital camera or digital video camcorder that you are using Mac OS 9.x, a character is displayed before the error number. 79 Troubleshooting Problem "Error No.: 1856..."* "Error No.: 2001"* "Error No.: 2500"* Possible Cause Inner Cover is not supported by this printer. If the error is still unresolved, there is a possibility that is...
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Troubleshooting Cannot Print Properly from the Digital Camera The following are the possible errors that ... to hold the ink used during print head cleaning. If the error still remains, the Print Head may damage the printer if you are recommended to check for a while by selecting Continue* in the display on your camera to stop printing... the Customer Care Center. * To resume printing, you can continue printing for any dirt or debris at its contacts. Printer warming up ends. After cleaning, reinstall the Print Head. Waste tank (ink absorber) full Ink is low The waste ...
Troubleshooting Cannot Print Properly from the Digital Camera The following are the possible errors that ... to hold the ink used during print head cleaning. If the error still remains, the Print Head may damage the printer if you are recommended to check for a while by selecting Continue* in the display on your camera to stop printing... the Customer Care Center. * To resume printing, you can continue printing for any dirt or debris at its contacts. Printer warming up ends. After cleaning, reinstall the Print Head. Waste tank (ink absorber) full Ink is low The waste ...