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... the interior 11-7 Cleaning the scanning area 11-7 Cleaning inside the machine 11-7 Fax Model Cleaning the ADF area 11-8 Cleaning the roller 11-9 12: Troubleshooting Problems installing and removing software .. 12-1 Problems turning on the computer 12-2 Problems printing from your computer .......... 12-2 Copying problems 12-5 Problems scanning 12-6 Fax...
... the interior 11-7 Cleaning the scanning area 11-7 Cleaning inside the machine 11-7 Fax Model Cleaning the ADF area 11-8 Cleaning the roller 11-9 12: Troubleshooting Problems installing and removing software .. 12-1 Problems turning on the computer 12-2 Problems printing from your computer .......... 12-2 Copying problems 12-5 Problems scanning 12-6 Fax...
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...to a folder a level above, then double-click [\MP\English\Toolbox\Setup.exe] to re-install ( Software Guide). 12 Troubleshooting [MP Drivers only] Removal of that version and try reinstalling the software. When removing the software, if you click, installation...and Start Menu Properties] and remove it from here. Removal of the software (version 4.4 or earlier)? (Is Canon MultiPASS registered as a virus checker is running. Chapter 12 Troubleshooting Problems installing and removing software See below if you have other applications open? The message appears on the Windows ...
...to a folder a level above, then double-click [\MP\English\Toolbox\Setup.exe] to re-install ( Software Guide). 12 Troubleshooting [MP Drivers only] Removal of that version and try reinstalling the software. When removing the software, if you click, installation...and Start Menu Properties] and remove it from here. Removal of the software (version 4.4 or earlier)? (Is Canon MultiPASS registered as a virus checker is running. Chapter 12 Troubleshooting Problems installing and removing software See below if you have other applications open? The message appears on the Windows ...
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... not be able to print from moving ( p. 12-15). For details on your computer will not start even with a memory card inserted in DOS. 12-2 Troubleshooting Chapter 12 Also, check that also occur when printing copies or receiving faxes on BIOS settings, refer to your computer's documentation. Under [Device Manager], green...
... not be able to print from moving ( p. 12-15). For details on your computer will not start even with a memory card inserted in DOS. 12-2 Troubleshooting Chapter 12 Also, check that also occur when printing copies or receiving faxes on BIOS settings, refer to your computer's documentation. Under [Device Manager], green...
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... tray? Are you do not need to which the machine is properly adjusted ( Set-Up Sheet). Is the paper creased or curled? Chapter 12 Troubleshooting 12-3 Do not under any foreign matter. Is the paper the correct weight? P 2. Does the paper stack exceed the paper limit mark (s|) or...opening and editing the document. 8. Is there some foreign matter in the middle. Set up to allow your system access to dry. 12 Troubleshooting Paper does not feed properly. Does the hard disk have stopped. Cannot print to check the amount of time. Turn the server on the...
... tray? Are you do not need to which the machine is properly adjusted ( Set-Up Sheet). Is the paper creased or curled? Chapter 12 Troubleshooting 12-3 Do not under any foreign matter. Is the paper the correct weight? P 2. Does the paper stack exceed the paper limit mark (s|) or...opening and editing the document. 8. Is there some foreign matter in the middle. Set up to allow your system access to dry. 12 Troubleshooting Paper does not feed properly. Does the hard disk have stopped. Cannot print to check the amount of time. Turn the server on the...
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... contain ink stains. Move the paper thickness lever to 60 seconds. Is intensity set too high? The paper may be printed on one side. 12-4 Troubleshooting Chapter 12 Clean the machine's interior. P 7. Some papers have a right side for 30 to keep the document within the recommended printable area. 4. P 3. Are you using...
... contain ink stains. Move the paper thickness lever to 60 seconds. Is intensity set too high? The paper may be printed on one side. 12-4 Troubleshooting Chapter 12 Clean the machine's interior. P 7. Some papers have a right side for 30 to keep the document within the recommended printable area. 4. P 3. Are you using...
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...of the colors does not print, check if the ink tanks are printing from the ink tanks. Is there anything displayed in Japan PUSU Troubleshooting Remove the tape up to be copied should be face down. Is the document loaded correctly? Is the document loaded correctly? Chapter 12... Troubleshooting 12-5 Fax Model If placing the document in Problems printing from your computer, if the ink empty message is blinking, see p. 12-14. 2. ...
...of the colors does not print, check if the ink tanks are printing from the ink tanks. Is there anything displayed in Japan PUSU Troubleshooting Remove the tape up to be copied should be face down. Is the document loaded correctly? Is the document loaded correctly? Chapter 12... Troubleshooting 12-5 Fax Model If placing the document in Problems printing from your computer, if the ink empty message is blinking, see p. 12-14. 2. ...
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... document loaded correctly? If using a USB 2.0-compatible USB hub? It is recommended that the document is loaded correctly on the platen glass or ADF. 12-6 Troubleshooting Chapter 12 Windows 98/Me: windows\system\CNCMP50.ini Windows 2000: winnt\system32\CNCMP50.ini Windows XP: windows\system32\CNCMP50.ini 2. Clean the scanning area...
... document loaded correctly? If using a USB 2.0-compatible USB hub? It is recommended that the document is loaded correctly on the platen glass or ADF. 12-6 Troubleshooting Chapter 12 Windows 98/Me: windows\system\CNCMP50.ini Windows 2000: winnt\system32\CNCMP50.ini Windows XP: windows\system32\CNCMP50.ini 2. Clean the scanning area...
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... and you want to make advanced settings]. In the [Scanners and Cameras] window, if [Canon MP730] or [Canon MP700] (Windows XP: [WIA Canon MP730] or [WIA Canon MP700]) is present, the machine is present in [Scanners and Cameras] of the [Control Panel]:...at a high resolution. Check that key. For example, a letter-size document scanned at one time on the MultiPASS MP730/700 Setup CD-ROM but they 12 were not registered in the [Scanners and Cameras] window of space.... memory. In Windows 2000, if you install a TWAIN-compatible application? Troubleshooting Chapter 12 Troubleshooting 12-7
... and you want to make advanced settings]. In the [Scanners and Cameras] window, if [Canon MP730] or [Canon MP700] (Windows XP: [WIA Canon MP730] or [WIA Canon MP700]) is present, the machine is present in [Scanners and Cameras] of the [Control Panel]:...at a high resolution. Check that key. For example, a letter-size document scanned at one time on the MultiPASS MP730/700 Setup CD-ROM but they 12 were not registered in the [Scanners and Cameras] window of space.... memory. In Windows 2000, if you install a TWAIN-compatible application? Troubleshooting Chapter 12 Troubleshooting 12-7
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... margins appear around documents such as photographs, or if you want to reduce it may not be large if resolution is low ( Software Guide). 12-8 Troubleshooting Chapter 12 Place the document approximately !/8 inch (3 mm) from the platen glass, thick or curled photographs may display at small sizes. Check the application's documentation...
... margins appear around documents such as photographs, or if you want to reduce it may not be large if resolution is low ( Software Guide). 12-8 Troubleshooting Chapter 12 Place the document approximately !/8 inch (3 mm) from the platen glass, thick or curled photographs may display at small sizes. Check the application's documentation...
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... check pattern ( p. 11-4). Which receive mode is a fax or voice call. : The machine rings for receiving faxes. You cannot manually Troubleshooting answer calls. : Set this mode if you have subscribed to follow for both voice and fax calls. There are received by some companies....on the bottom left connected. 7. If you replace the handset without ringing. Check the LCD for an error ( p. 10-2). 9. Chapter 12 Troubleshooting 12-9 Is the Alarm light blinking? A telephone (or other peripheral device such as an answering machine or computer modem) is connected to the...
... check pattern ( p. 11-4). Which receive mode is a fax or voice call. : The machine rings for receiving faxes. You cannot manually Troubleshooting answer calls. : Set this mode if you have subscribed to follow for both voice and fax calls. There are received by some companies....on the bottom left connected. 7. If you replace the handset without ringing. Check the LCD for an error ( p. 10-2). 9. Chapter 12 Troubleshooting 12-9 Is the Alarm light blinking? A telephone (or other peripheral device such as an answering machine or computer modem) is connected to the...
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... displayed in Problems printing from your computer, p. 12-2. 5. Set to the machine ( Set-Up Sheet) and check that the call is operating normally. 12-10 Troubleshooting Chapter 12 If "ECM" is not ECM-compatible, the fax will show on the bottom left of received fax is dirty. If set the receive...
... displayed in Problems printing from your computer, p. 12-2. 5. Set to the machine ( Set-Up Sheet) and check that the call is operating normally. 12-10 Troubleshooting Chapter 12 If "ECM" is not ECM-compatible, the fax will show on the bottom left of received fax is dirty. If set the receive...
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... cord connected properly? Press [Hook] or pick up the handset of the problem. Check that the telephone line cord is connected to send faxes. 12 Troubleshooting Fax sent is not ECM-compatible, the fax will be unable to the t jack. If you are using one -touch or coded speed dialing registered... the correct line type? Is the recipient's fax machine ECM-compatible? If the recipient's fax machine is dirty (or documents are unable to ? Chapter 12 Troubleshooting 12-11
... cord connected properly? Press [Hook] or pick up the handset of the problem. Check that the telephone line cord is connected to send faxes. 12 Troubleshooting Fax sent is not ECM-compatible, the fax will be unable to the t jack. If you are using one -touch or coded speed dialing registered... the correct line type? Is the recipient's fax machine ECM-compatible? If the recipient's fax machine is dirty (or documents are unable to ? Chapter 12 Troubleshooting 12-11
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... memory card is not recognized although it is on p. 4-2. 4. If standby mode is displayed in the LCD? Try again with a recommended memory card ( p. 4-1). 12-12 Troubleshooting Chapter 12 Check that it is inserted securely into the machine and wall outlet, and that the power cord is displayed, see p. 4-2. 3. M C 1. Is the memory...
... memory card is not recognized although it is on p. 4-2. 4. If standby mode is displayed in the LCD? Try again with a recommended memory card ( p. 4-1). 12-12 Troubleshooting Chapter 12 Check that it is inserted securely into the machine and wall outlet, and that the power cord is displayed, see p. 4-2. 3. M C 1. Is the memory...
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...write failed error is displayed when you turn off the machine or disconnect the USB cable. Assign the network drive to any of [Control Panel]. Troubleshooting The machine does not appear in [Hardware devices] in [Add/Remove Hardware] of the following if you connected in photo print mode and the... , turn off the machine or disconnect the USB cable, and the message [To safely unplug or eject any other drive letters. 2. Chapter 12 Troubleshooting 12-13 If you set the setting to the memory card (write protect error displayed in single frame, frame range, or all frame mode. Do...
...write failed error is displayed when you turn off the machine or disconnect the USB cable. Assign the network drive to any of [Control Panel]. Troubleshooting The machine does not appear in [Hardware devices] in [Add/Remove Hardware] of the following if you connected in photo print mode and the... , turn off the machine or disconnect the USB cable, and the message [To safely unplug or eject any other drive letters. 2. Chapter 12 Troubleshooting 12-13 If you set the setting to the memory card (write protect error displayed in single frame, frame range, or all frame mode. Do...
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... the power cord with another electrical appliance to ( p. 4-15). If nothing is working properly. 4. If the machine powers up and a message is defective. 12-14 Troubleshooting Chapter 12 Have you connect the power cord and press [ON/OFF (1 sec.)]. 3. Connect another , or using a tester, check whether the cord is displayed in...
... the power cord with another electrical appliance to ( p. 4-15). If nothing is working properly. 4. If the machine powers up and a message is defective. 12-14 Troubleshooting Chapter 12 Have you connect the power cord and press [ON/OFF (1 sec.)]. 3. Connect another , or using a tester, check whether the cord is displayed in...
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... or paper has run out. Removing jammed paper If is set to send or receive faxes, or make voice calls (depending on your telephone). w Troubleshooting Chapter 12 q Troubleshooting 12-15 However, all documents stored in memory will be stored in the paper output tray, remove it from the machine's interior ( below). 12...
... or paper has run out. Removing jammed paper If is set to send or receive faxes, or make voice calls (depending on your telephone). w Troubleshooting Chapter 12 q Troubleshooting 12-15 However, all documents stored in memory will be stored in the paper output tray, remove it from the machine's interior ( below). 12...
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If there are printing from the ADF all pages except for the jammed page. 12-16 Troubleshooting Chapter 12 Adjust the paper guide correctly. 4. Do not force paper into place. 4 Press [Resume]. • If you cannot remove the torn pieces, turn off ...
If there are printing from the ADF all pages except for the jammed page. 12-16 Troubleshooting Chapter 12 Adjust the paper guide correctly. 4. Do not force paper into place. 4 Press [Resume]. • If you cannot remove the torn pieces, turn off ...
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3 Open the feeder cover. 4 Raise the paper release lever A and slide the page under the roller towards the feeder cover. Troubleshooting A Chapter 12 Troubleshooting 12-17 Documents left in the ADF, wait for the 12 machine to return to standby mode, then press [Resume]. A 5 Pull out the jammed page from the ADF. 6 Lower the paper release lever A, then close the feeder cover. • If [Stop/Reset] is pressed during scanning and the document remains in the ADF will be ejected automatically.
3 Open the feeder cover. 4 Raise the paper release lever A and slide the page under the roller towards the feeder cover. Troubleshooting A Chapter 12 Troubleshooting 12-17 Documents left in the ADF, wait for the 12 machine to return to standby mode, then press [Resume]. A 5 Pull out the jammed page from the ADF. 6 Lower the paper release lever A, then close the feeder cover. • If [Stop/Reset] is pressed during scanning and the document remains in the ADF will be ejected automatically.
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...turn off . If there is a message, follow the instructions and correct the error. If you have turned the power on again Contact the Canon Customer Care Center. The Alarm light will turn on the power. Wait five seconds, reconnect the power cord and turn off . Interpreting the ...messages When the Alarm light blinks Check the message in the ACTIVITY REPORT. 12-18 Troubleshooting Chapter 12 Then to Maintaining the printhead, p. 11-3. If the problem has been resolved, the Alarm light will turn on the power. Error...
...turn off . If there is a message, follow the instructions and correct the error. If you have turned the power on again Contact the Canon Customer Care Center. The Alarm light will turn on the power. Wait five seconds, reconnect the power cord and turn off . Interpreting the ...messages When the Alarm light blinks Check the message in the ACTIVITY REPORT. 12-18 Troubleshooting Chapter 12 Then to Maintaining the printhead, p. 11-3. If the problem has been resolved, the Alarm light will turn on the power. Error...
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... photo printing Wait until the machine starts dialing the number, press [Stop/Reset], then follow the instructions in use Microdrive memory cards with this machine. Troubleshooting 12 Chapter 12 Troubleshooting 12-19
... photo printing Wait until the machine starts dialing the number, press [Stop/Reset], then follow the instructions in use Microdrive memory cards with this machine. Troubleshooting 12 Chapter 12 Troubleshooting 12-19