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...9-5 Receiving with a DRPD (Distinctive Ring Pattern Detection) service: DRPD ...........9-5 Setting the ring pattern 9-6 Receiving faxes to the MultiPASS Suite 9-7 When your computer is off 9-7 Canceling receiving 9-7 10: Fax Model Reports and lists Summary of reports and lists... Maintaining the printhead 11-6 Flowchart of printhead maintenance ..........11-6 Printing the nozzle check pattern 11-7 Cleaning the printhead 11-7 Aligning the printhead 11-8 12: Troubleshooting Problems installing and removing software ..12-1 Problems turning on the computer (when the MultiPASS Suite opens) ...
...9-5 Receiving with a DRPD (Distinctive Ring Pattern Detection) service: DRPD ...........9-5 Setting the ring pattern 9-6 Receiving faxes to the MultiPASS Suite 9-7 When your computer is off 9-7 Canceling receiving 9-7 10: Fax Model Reports and lists Summary of reports and lists... Maintaining the printhead 11-6 Flowchart of printhead maintenance ..........11-6 Printing the nozzle check pattern 11-7 Cleaning the printhead 11-7 Aligning the printhead 11-8 12: Troubleshooting Problems installing and removing software ..12-1 Problems turning on the computer (when the MultiPASS Suite opens) ...
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Main components of the machine Fax model shown here. qw e r t y u i o !0 !1 !2 !3 !5 !4 !6 !7 !8 q Fax Model ADF (Automatic Document Feeder) w Fax Model Feeder cover e Fax Model Document guides r Multi-purpose tray t Tray cover y Fax Model Document tray u Fax Model Document output slot i Document cover o Scanning unit !0 Indicator light !1 Card slot !2 [Eject] button !3 [Open] button !4 Paper output tray !5 Operation panel !6 Platen glass !7 Printhead holder !8 Paper thickness lever 1-2 Introduction Chapter 1
Main components of the machine Fax model shown here. qw e r t y u i o !0 !1 !2 !3 !5 !4 !6 !7 !8 q Fax Model ADF (Automatic Document Feeder) w Fax Model Feeder cover e Fax Model Document guides r Multi-purpose tray t Tray cover y Fax Model Document tray u Fax Model Document output slot i Document cover o Scanning unit !0 Indicator light !1 Card slot !2 [Eject] button !3 [Open] button !4 Paper output tray !5 Operation panel !6 Platen glass !7 Printhead holder !8 Paper thickness lever 1-2 Introduction Chapter 1
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.... @3 Fax Model [Coded Dial] key Press this key for one month or more). For this reason, it is on or blinking. • Your machine performs printhead cleaning every time you always leave your computer according to the action selected. !5 [Photo Print] key Switches the machine to photo card print mode. !6 Numeric...
.... @3 Fax Model [Coded Dial] key Press this key for one month or more). For this reason, it is on or blinking. • Your machine performs printhead cleaning every time you always leave your computer according to the action selected. !5 [Photo Print] key Switches the machine to photo card print mode. !6 Numeric...
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If this procedure to set for printing. Setting the paper thickness lever The paper thickness lever adjusts the gap between the printhead and the print media to set the paper thickness lever. Use for 24 hours. • Do not attempt to dry the ink with a hairdryer or ...
If this procedure to set for printing. Setting the paper thickness lever The paper thickness lever adjusts the gap between the printhead and the print media to set the paper thickness lever. Use for 24 hours. • Do not attempt to dry the ink with a hairdryer or ...
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Replacing ink tanks When to replace an ink tank If one of the following messages appears in the LCD, replace the necessary ink tank(s) as described on p. 10-4:
Replacing ink tanks When to replace an ink tank If one of the following messages appears in the LCD, replace the necessary ink tank(s) as described on p. 10-4:
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... clothing or the surrounding area. 4 Pull the orange tape in the direction of the machine. 2 Press [Open] q and lift up the scanning unit w. • The printhead holder automatically moves to the center of the arrow and remove the plastic wrapper so you remove the cap B, do not touch the ink port... ink tank C. • Once you can see the air hole A. w q w q B A Ink Tank BCI-3eY DC Chapter 11 Maintenance 11-5 CAUTION • Do not remove the printhead from its slot w. CAUTION • Do not try to manually move or stop the...
... clothing or the surrounding area. 4 Pull the orange tape in the direction of the machine. 2 Press [Open] q and lift up the scanning unit w. • The printhead holder automatically moves to the center of the arrow and remove the plastic wrapper so you remove the cap B, do not touch the ink port... ink tank C. • Once you can see the air hole A. w q w q B A Ink Tank BCI-3eY DC Chapter 11 Maintenance 11-5 CAUTION • Do not remove the printhead from its slot w. CAUTION • Do not try to manually move or stop the...
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... and there is no improvement. Step 3 Perform deep printhead cleaning ( setting) ( p. 11-7). The printhead is none, replace the ink tank ( p. 11-4). Step 2 Perform normal printhead cleaning ( setting) ( p. 11-7). Step 2 Align the printhead ( p. 11-8). Maintaining the printhead After you have followed steps 1 to check if the... tanks and check that they are securely inserted. NOTE • If the problem is no improvement, the printhead may be damaged. Contact the Canon Customer Care Center. 11-6 Maintenance Chapter 11 If there is still not solved If you have printed the ...
... and there is no improvement. Step 3 Perform deep printhead cleaning ( setting) ( p. 11-7). The printhead is none, replace the ink tank ( p. 11-4). Step 2 Perform normal printhead cleaning ( setting) ( p. 11-7). Step 2 Align the printhead ( p. 11-8). Maintaining the printhead After you have followed steps 1 to check if the... tanks and check that they are securely inserted. NOTE • If the problem is no improvement, the printhead may be damaged. Contact the Canon Customer Care Center. 11-6 Maintenance Chapter 11 If there is still not solved If you have printed the ...
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...too often reduces the amount of ink. Printing the nozzle check pattern The nozzle check pattern shows if each printhead nozzle is not uniform, align the printhead ( p. 11-8). Cleaning the printhead If the printed nozzle check pattern is broken, missing, or a specific color is not printed, see p....-6. 5 Press [Set]. Nozzle check pattern If the pattern is broken, missing, or a specific color is not printed, clean the printhead. for deep printhead cleaning. • For details on which to select . 3 Press [Set]. MAINTENANCE 1.NOZZLE CHECK 4 Use [2] or [3] to select . 3 Press [Set...
...too often reduces the amount of ink. Printing the nozzle check pattern The nozzle check pattern shows if each printhead nozzle is not uniform, align the printhead ( p. 11-8). Cleaning the printhead If the printed nozzle check pattern is broken, missing, or a specific color is not printed, see p....-6. 5 Press [Set]. Nozzle check pattern If the pattern is broken, missing, or a specific color is not printed, clean the printhead. for deep printhead cleaning. • For details on which to select . 3 Press [Set]. MAINTENANCE 1.NOZZLE CHECK 4 Use [2] or [3] to select . 3 Press [Set...
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... 6 and 7 for columns B to select . 5 Press [Set]. • The machine prints a horizontal line pattern. Note the value next to this procedure to align the printhead from the MultiPASS Suite software ( Software Guide). YES=(A) NO= (#) 9 Press [T]. 11-8 Maintenance Chapter 11 When all values have just installed it, follow the procedure in the Setup...
... 6 and 7 for columns B to select . 5 Press [Set]. • The machine prints a horizontal line pattern. Note the value next to this procedure to align the printhead from the MultiPASS Suite software ( Software Guide). YES=(A) NO= (#) 9 Press [T]. 11-8 Maintenance Chapter 11 When all values have just installed it, follow the procedure in the Setup...
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...which the machine is not compatible, generally you will stop temporarily and resume after opening and editing the document. 7. Remove the MultiPASS Suite software and try installing again. To install, see the Software Guide. Turn the server on the computer? Set up to ... printer. 1. Is the server set up the server to allow your machine. Printing stops in DOS. 6. Print the nozzle check pattern ( Maintaining the printhead, p. 11-6). 5. If a problem occurs when printing a specific document Try printing again after a period of memory the application requires. Restart the computer....
...which the machine is not compatible, generally you will stop temporarily and resume after opening and editing the document. 7. Remove the MultiPASS Suite software and try installing again. To install, see the Software Guide. Turn the server on the computer? Set up to ... printer. 1. Is the server set up the server to allow your machine. Printing stops in DOS. 6. Print the nozzle check pattern ( Maintaining the printhead, p. 11-6). 5. If a problem occurs when printing a specific document Try printing again after a period of memory the application requires. Restart the computer....
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... and edit the document and try printing again. Contact the application's manufacturer. White streaks appear on coated paper? P 1. Print the nozzle check pattern ( Maintaining the printhead, p. 11-6). 2. Are you use thin paper and print images that use paper that contain large quantities of detail, the paper may be a problem with a lot...
... and edit the document and try printing again. Contact the application's manufacturer. White streaks appear on coated paper? P 1. Print the nozzle check pattern ( Maintaining the printhead, p. 11-6). 2. Are you use thin paper and print images that use paper that contain large quantities of detail, the paper may be a problem with a lot...
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... print media type ( p. 3-6). 3. Is there anything displayed in Problems printing from your computer, p. 12-3. Print the nozzle check pattern ( Maintaining the printhead, p. 11-6). Print the nozzle check pattern ( Maintaining the printhead, p. 11-6). Copying problems See below if you are having problems copying. For printing-related problems, see p. 12-14. 2. If not, set...
... print media type ( p. 3-6). 3. Is there anything displayed in Problems printing from your computer, p. 12-3. Print the nozzle check pattern ( Maintaining the printhead, p. 11-6). Print the nozzle check pattern ( Maintaining the printhead, p. 11-6). Copying problems See below if you are having problems copying. For printing-related problems, see p. 12-14. 2. If not, set...
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..., p. 12-3. 5. The ACTIVITY REPORT and RX REPORT will show "NG" and an error code. 1. Check that the call )? P 1. Print the nozzle check pattern ( Maintaining the printhead, p. 11-6). 3. See the items marked with P in ECM mode. If "ECM" is displayed, you cannot receive faxes unless you receive a fax in ECM mode. 1. Machine...
..., p. 12-3. 5. The ACTIVITY REPORT and RX REPORT will show "NG" and an error code. 1. Check that the call )? P 1. Print the nozzle check pattern ( Maintaining the printhead, p. 11-6). 3. See the items marked with P in ECM mode. If "ECM" is displayed, you cannot receive faxes unless you receive a fax in ECM mode. 1. Machine...
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...does not print properly Refer to resume operation, press [Resume]. Wait 15 seconds, then reconnect the power cord and turn on again Contact the Canon Customer Care Center. Chapter 12 Troubleshooting 12-17 If you have turned the power on the power. Error codes are printed in the LCD. ...Then to Maintaining the printhead, p. 11-6. 5 Pull out the jammed page from the ADF. 6 Lower the paper release lever A and then close the feeder cover. • If [Stop/Reset...
...does not print properly Refer to resume operation, press [Resume]. Wait 15 seconds, then reconnect the power cord and turn on again Contact the Canon Customer Care Center. Chapter 12 Troubleshooting 12-17 If you have turned the power on the power. Error codes are printed in the LCD. ...Then to Maintaining the printhead, p. 11-6. 5 Pull out the jammed page from the ADF. 6 Lower the paper release lever A and then close the feeder cover. • If [Stop/Reset...
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...them machine. them check their fax machine. Replace the ink tank. turning the machine off and on . If the message remains, contact the Canon Customer Care Center. Do not attempt to move . LCD messages Reference abbreviations SS = Setup Sheet BG = Basic Guide SG = Software Guide Message..., or A4. Try sending the document at a later time. Check the fax number and dial again. CARTRIDGE JAMMED The printhead holder cannot move the printhead holder manually. legal, or A4 and load paper of the same size. The receiving fax machine did not answer when the...
...them machine. them check their fax machine. Replace the ink tank. turning the machine off and on . If the message remains, contact the Canon Customer Care Center. Do not attempt to move . LCD messages Reference abbreviations SS = Setup Sheet BG = Basic Guide SG = Software Guide Message..., or A4. Try sending the document at a later time. Check the fax number and dial again. CARTRIDGE JAMMED The printhead holder cannot move the printhead holder manually. legal, or A4 and load paper of the same size. The receiving fax machine did not answer when the...
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..., p. 12-15 small object, etc.). p. 4-2 Chapter 12 Troubleshooting 12-19 If the message does not clear after pressing [Resume], contact the Canon Customer Care Center. ECM transmissions may not be a document jam. Check for any documents stored p. 8-8 machine off the machine. CLEAR PAPER JAM ...There is not allowing the printhead holder mechanism to within 3.3 ft. (1 meter), and then resend it . COVER OPEN You opened the scanning unit Close the scanning unit. during...
..., p. 12-15 small object, etc.). p. 4-2 Chapter 12 Troubleshooting 12-19 If the message does not clear after pressing [Resume], contact the Canon Customer Care Center. ECM transmissions may not be a document jam. Check for any documents stored p. 8-8 machine off the machine. CLEAR PAPER JAM ...There is not allowing the printhead holder mechanism to within 3.3 ft. (1 meter), and then resend it . COVER OPEN You opened the scanning unit Close the scanning unit. during...
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... copy each part separately. p. 11-4 LOAD PAPER (PRESS START KEY) The multi-purpose tray is below the paper limit mark (t| ). Load paper in the printhead is empty. M INK EMPTY The magenta ink tank in the multi-purpose tray. MEMORY FULL (#037) The machine's memory is performing, then sec.)] key....TURN OFF You are no longer need . K INK EMPTY The black ink tank in use. If you have out of nn % memory currently in the printhead is Contact the other party and have recorded memory card. Then press [Start] or [Resume]. p. 8-8 Fax Model In photo print mode, you key ...
... copy each part separately. p. 11-4 LOAD PAPER (PRESS START KEY) The multi-purpose tray is below the paper limit mark (t| ). Load paper in the printhead is empty. M INK EMPTY The magenta ink tank in the multi-purpose tray. MEMORY FULL (#037) The machine's memory is performing, then sec.)] key....TURN OFF You are no longer need . K INK EMPTY The black ink tank in use. If you have out of nn % memory currently in the printhead is Contact the other party and have recorded memory card. Then press [Start] or [Resume]. p. 8-8 Fax Model In photo print mode, you key ...
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...You tried sending a color document to install the printhead. If required, try reprinting them. Write the number down if you entered a Use regular dialing, or enter a one fax/telephone number registered. printed. If appears, contact the Canon Customer Care Center. Retry to a machine that ...cancel the transmission. Alternatively, enable the setting. WRONG CARTRIDGE The printhead is Open the MultiPASS Status Monitor. speed dialing number that only has one - in your SG FILE document was received in Install the printhead. PUT IN CARTRIDGE There is nearly full. paper jam. ...
...You tried sending a color document to install the printhead. If required, try reprinting them. Write the number down if you entered a Use regular dialing, or enter a one fax/telephone number registered. printed. If appears, contact the Canon Customer Care Center. Retry to a machine that ...cancel the transmission. Alternatively, enable the setting. WRONG CARTRIDGE The printhead is Open the MultiPASS Status Monitor. speed dialing number that only has one - in your SG FILE document was received in Install the printhead. PUT IN CARTRIDGE There is nearly full. paper jam. ...
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... Prints the original image to +5 PRINT VERT. NOZZLE CHECK Prints the nozzle check pattern. - 2. ALIGN PRINT HEAD Aligns the printhead. - CHANGE H VALUE Select the horizontal value for columns G and H on the A,B,C: -3 to +3 printout. 5. PATTERN?...11-8 p. 11-3 13-2 Machine settings Chapter 13 Settings NOTE • Default settings are shown in bold type. HEAD CLEANING Performs normal printhead cleaning. - 3. HEAD REFRESHING Performs deep printhead cleaning. - 4. Select whether the vertical pattern is printed. Details p. 5-4 p. 5-5 p. 5-6 p. 5-8 p. 5-9 Menu: MAINTENANCE ...
... Prints the original image to +5 PRINT VERT. NOZZLE CHECK Prints the nozzle check pattern. - 2. ALIGN PRINT HEAD Aligns the printhead. - CHANGE H VALUE Select the horizontal value for columns G and H on the A,B,C: -3 to +3 printout. 5. PATTERN?...11-8 p. 11-3 13-2 Machine settings Chapter 13 Settings NOTE • Default settings are shown in bold type. HEAD CLEANING Performs normal printhead cleaning. - 3. HEAD REFRESHING Performs deep printhead cleaning. - 4. Select whether the vertical pattern is printed. Details p. 5-4 p. 5-5 p. 5-6 p. 5-8 p. 5-9 Menu: MAINTENANCE ...
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... Borderless copying 5-5 Bubble Jet Paper LC-301 3-2 BUSY/NO SIGNAL message 12-18 C INK EMPTY message 12-18 Canceling manual sending 8-2 memory sending 8-1 receiving 9-7 Canon Customer Care Center 12-22 CARD READER BUSY message 12-18 CARD READER ERROR message 12-18 CARD READER OFFLINE message 12-18 Card slot...SIZE message 12-19 CHECK PRINTER message 12-19 Cleaning ADF 11-2, 11-3 exterior 11-1 inside scanning unit 11-1, 11-2 interior 11-1 to 11-3 printhead 11-6 roller 11-3 scanning area 11-1 CLEAR PAPER JAM message 12-19 Coded Dial key 1-4 CODED SPEED DIAL LIST 7-9, 10-1 Coded speed dialing ...
... Borderless copying 5-5 Bubble Jet Paper LC-301 3-2 BUSY/NO SIGNAL message 12-18 C INK EMPTY message 12-18 Canceling manual sending 8-2 memory sending 8-1 receiving 9-7 Canon Customer Care Center 12-22 CARD READER BUSY message 12-18 CARD READER ERROR message 12-18 CARD READER OFFLINE message 12-18 Card slot...SIZE message 12-19 CHECK PRINTER message 12-19 Cleaning ADF 11-2, 11-3 exterior 11-1 inside scanning unit 11-1, 11-2 interior 11-1 to 11-3 printhead 11-6 roller 11-3 scanning area 11-1 CLEAR PAPER JAM message 12-19 Coded Dial key 1-4 CODED SPEED DIAL LIST 7-9, 10-1 Coded speed dialing ...