User Manual
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.... WARNING Do not make changes in the manual. G Connect the equipment into your MultiPASS C635, follow the instructions in until the problem is no guarantee that to which may affect the operation of the FCC Rules. v Users should be made, you could be required to stop operation of the sending machine or such business, other individual sending the message and the telephone number of the equipment. IN...
.... WARNING Do not make changes in the manual. G Connect the equipment into your MultiPASS C635, follow the instructions in until the problem is no guarantee that to which may affect the operation of the FCC Rules. v Users should be made, you could be required to stop operation of the sending machine or such business, other individual sending the message and the telephone number of the equipment. IN...
User Manual
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...C635-color printing, color scanning, and stand-alone faxing. It also includes maintenance, troubleshooting, and specifications. N Notes provide advice or suggestions regarding the use your new Canon multi-talented color printer. User's Manual This manual (in Adobe® Acrobat® PDF format) offers detailed information on Continue. Quick Start Guide This booklet describes how you use of software, which includes the MultiPASS C635 Printer Driver, the MultiPASS Fax Setup Utility and the ScanTastic™ for MultiPASS scanning software. viii Conventions This User's Manual uses...
...C635-color printing, color scanning, and stand-alone faxing. It also includes maintenance, troubleshooting, and specifications. N Notes provide advice or suggestions regarding the use your new Canon multi-talented color printer. User's Manual This manual (in Adobe® Acrobat® PDF format) offers detailed information on Continue. Quick Start Guide This booklet describes how you use of software, which includes the MultiPASS C635 Printer Driver, the MultiPASS Fax Setup Utility and the ScanTastic™ for MultiPASS scanning software. viii Conventions This User's Manual uses...
User Manual
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... Function Buttons 1-11 Loading Paper in the Sheet Feeder 1-12 Preparing Documents for Faxing, Copying, or Scanning 1-13 Loading the Document 1-14 Adding Pages to the Document 1-16 Setting the Document Feed Lever 1-16 Identifying Your Documents 1-17 Copying Documents 1-18 Miscellaneous ...1-21 If the Power Goes Out 1-21 Using Switch Boxes 1-21 Disconnecting the MultiPASS 1-21 2 Printing With the MultiPASS C635 Paper Handling 2-2 Selecting Paper 2-2 Paper Guidelines 2-4 Understanding the Printer Driver 2-4 Printing a Document 2-4 Setting Up Print Jobs 2-6 Using the Page Setup...
... Function Buttons 1-11 Loading Paper in the Sheet Feeder 1-12 Preparing Documents for Faxing, Copying, or Scanning 1-13 Loading the Document 1-14 Adding Pages to the Document 1-16 Setting the Document Feed Lever 1-16 Identifying Your Documents 1-17 Copying Documents 1-18 Miscellaneous ...1-21 If the Power Goes Out 1-21 Using Switch Boxes 1-21 Disconnecting the MultiPASS 1-21 2 Printing With the MultiPASS C635 Paper Handling 2-2 Selecting Paper 2-2 Paper Guidelines 2-4 Understanding the Printer Driver 2-4 Printing a Document 2-4 Setting Up Print Jobs 2-6 Using the Page Setup...
User Manual
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... order directly from Canon by calling 1-800-385-2155. Some BJ cartridges, like the BC-20 Black BJ Cartridge, contain both the print head and ink; To find a dealer near you, call the Canon Referral HELP Service at 1-800-OK-CANON (1-800-652-2666). Supplies and Accessories Your MultiPASS C635 supports excellent and unique print media options that will allow you to offer you supplies as you need...
... order directly from Canon by calling 1-800-385-2155. Some BJ cartridges, like the BC-20 Black BJ Cartridge, contain both the print head and ink; To find a dealer near you, call the Canon Referral HELP Service at 1-800-OK-CANON (1-800-652-2666). Supplies and Accessories Your MultiPASS C635 supports excellent and unique print media options that will allow you to offer you supplies as you need...
User Manual
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... 8. Opening and removing interior covers may expose you . Chapter 1 ❍ Follow all servicing to provide trouble-free operation. The warranty card that your printer needs service, you better support service. If you feel your proof of purchase. Be sure to dangerous voltage points or other risks. This will help Canon give you will need your MultiPASS needs servicing, contact Canon on an unstable cart, stand, or table. If the unit falls...
... 8. Opening and removing interior covers may expose you . Chapter 1 ❍ Follow all servicing to provide trouble-free operation. The warranty card that your printer needs service, you better support service. If you feel your proof of purchase. Be sure to dangerous voltage points or other risks. This will help Canon give you will need your MultiPASS needs servicing, contact Canon on an unstable cart, stand, or table. If the unit falls...
User Manual
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... for MultiPASS scanning software. 5 One-touch Speed Dial/Function buttons Use for one-touch speed dialing, entering user information, printing documents stored in memory, and cleaning the print head. (See the next page for details.) 6 STOP button Press to cancel sending, receiving, or any other operation. 7 ALARM light Flashes when an error occurs, when the MultiPASS is out of paper or ink, or when received faxes are stored in black and white only. 4 B&W FAX/COPY button Use this button (followed...
... for MultiPASS scanning software. 5 One-touch Speed Dial/Function buttons Use for one-touch speed dialing, entering user information, printing documents stored in memory, and cleaning the print head. (See the next page for details.) 6 STOP button Press to cancel sending, receiving, or any other operation. 7 ALARM light Flashes when an error occurs, when the MultiPASS is out of paper or ink, or when received faxes are stored in black and white only. 4 B&W FAX/COPY button Use this button (followed...
User Manual
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... see USER SETTINGS; this results in a much better reproduction of the document that contain photographs. press START/COPY; Introduction 3 Change the resolution if necessary. ❍ To change the copying resolution for 180 × 360 dpi. • Use COLOR SNAPSHOT when scanning photos that are less wide than other settings. • Use COLOR DRAFT resolution for black and white copying, press the B&W FAX/COPY button. press STOP to exit the FUNCTION menu.
... see USER SETTINGS; this results in a much better reproduction of the document that contain photographs. press START/COPY; Introduction 3 Change the resolution if necessary. ❍ To change the copying resolution for 180 × 360 dpi. • Use COLOR SNAPSHOT when scanning photos that are less wide than other settings. • Use COLOR DRAFT resolution for black and white copying, press the B&W FAX/COPY button. press STOP to exit the FUNCTION menu.
User Manual
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..., making it does not require special ink jet papers. Always use regular copier paper, cotton bond papers, and typical letterhead. it a good choice for printing. Glossy Photo Paper Canon Glossy Photo Paper is specially coated and printable on the package to see which side to produce photorealistic prints from your MultiPASS is to test a type of letter, legal, and A4 in contact with different paper types. Brilliant White Paper Canon's unique paper...
..., making it does not require special ink jet papers. Always use regular copier paper, cotton bond papers, and typical letterhead. it a good choice for printing. Glossy Photo Paper Canon Glossy Photo Paper is specially coated and printable on the package to see which side to produce photorealistic prints from your MultiPASS is to test a type of letter, legal, and A4 in contact with different paper types. Brilliant White Paper Canon's unique paper...
User Manual
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... have already installed the necessary software. You can also try printing on the Color dialog. ❍ Do not use the MultiPASS as a printer for your Quick Start Guide for the exact printing procedure. 2-4 Printing With the MultiPASS C635 Chapter 2 You must install a printer driver. The exact steps for printing a document may vary depending on how to your Quick Start Guide, you need to print dense graphics, try lowering the brightness setting on heavier...
... have already installed the necessary software. You can also try printing on the Color dialog. ❍ Do not use the MultiPASS as a printer for your Quick Start Guide for the exact printing procedure. 2-4 Printing With the MultiPASS C635 Chapter 2 You must install a printer driver. The exact steps for printing a document may vary depending on how to your Quick Start Guide, you need to print dense graphics, try lowering the brightness setting on heavier...
User Manual
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... printing your document. 1 Select the MultiPASS C635 in the Chooser. ❍ Use the Chooser to configure your system to print to print. ❍ From the File menu, choose Page Setup. ❍ Make any necessary changes in the printing options, and click Print. Printing 2 Print a document. ❍ Close the Chooser. ❍ Start an application from which you want to the MultiPASS C635. ❍ Select Chooser from the File menu. Chapter 2 Printing With the MultiPASS C635 2-5 Make any appropriate adjustments...
... printing your document. 1 Select the MultiPASS C635 in the Chooser. ❍ Use the Chooser to configure your system to print to print. ❍ From the File menu, choose Page Setup. ❍ Make any necessary changes in the printing options, and click Print. Printing 2 Print a document. ❍ Close the Chooser. ❍ Start an application from which you want to the MultiPASS C635. ❍ Select Chooser from the File menu. Chapter 2 Printing With the MultiPASS C635 2-5 Make any appropriate adjustments...
User Manual
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... Print button, you are manually feeding heavier-weight print media, thickness lever. DO NOT TOUCH THE GUIDE RAIL DO NOT TOUCH THE RIBBON CABLE 2 Start your print operation. ❍ You must select Manual Feed in the manual feed slot. 1 Check the paper ❍ If you will see this screen: 2-26 Printing With the MultiPASS C635 Chapter 2 N You cannot receive faxes when paper is loaded in the Print dialog for the printer to the right. Manually Feeding Paper...
... Print button, you are manually feeding heavier-weight print media, thickness lever. DO NOT TOUCH THE GUIDE RAIL DO NOT TOUCH THE RIBBON CABLE 2 Start your print operation. ❍ You must select Manual Feed in the manual feed slot. 1 Check the paper ❍ If you will see this screen: 2-26 Printing With the MultiPASS C635 Chapter 2 N You cannot receive faxes when paper is loaded in the Print dialog for the printer to the right. Manually Feeding Paper...
User Manual
Page 126
... restoring Output Device settings to save settings for a variety of images (preferably the same size and paper weight) in the first page and the image will pull in the feeder. 4. This means you to factory defaults, see "Rebuilding ScanTastic Preferences" later in the Enhancement panel is associated with a given output device icon and can customize six different settings. If you need to make adjustments to create a custom setup...
... restoring Output Device settings to save settings for a variety of images (preferably the same size and paper weight) in the first page and the image will pull in the feeder. 4. This means you to factory defaults, see "Rebuilding ScanTastic Preferences" later in the Enhancement panel is associated with a given output device icon and can customize six different settings. If you need to make adjustments to create a custom setup...
User Manual
Page 164
... or its ink has dried out. Press RESUME or STOP. Also, try to print again. The sheet feeder is empty or paper is no paper in the ADF. Reinstall the cartridge and try unplugging the unit. The BJ cartridge may be defective. Check for a jam. Troubleshooting Chapter 8 Troubleshooting 8-11 Add paper to send or copy and start again. Replace the BJ cartridge. Then try installing a new BJ cartridge. Message CHANGE CARTRIDGE CHECK DOCUMENT CHECK PAPER SIZE CHECK PRINTER CLEAR PAPER JAM COMMUNICATING PLEASE WAIT Error Code #052 #001...
... or its ink has dried out. Press RESUME or STOP. Also, try to print again. The sheet feeder is empty or paper is no paper in the ADF. Reinstall the cartridge and try unplugging the unit. The BJ cartridge may be defective. Check for a jam. Troubleshooting Chapter 8 Troubleshooting 8-11 Add paper to send or copy and start again. Replace the BJ cartridge. Then try installing a new BJ cartridge. Message CHANGE CARTRIDGE CHECK DOCUMENT CHECK PAPER SIZE CHECK PRINTER CLEAR PAPER JAM COMMUNICATING PLEASE WAIT Error Code #052 #001...
User Manual
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...-21e Color or BC-20 Black BJ Cartridge. Remove the BC-20 cartridge and install the BC-21e cartridge. The document in the sheet feeder. The MultiPASS is off ECM if you need to receive a document. The telephone is receiving a fax using ECM. The BC-20 BJ Cartridge is dialing the receiving fax machine. Have them divide the document and send each part separately. Turn off ECM if you need to send or copy a document. Then...
...-21e Color or BC-20 Black BJ Cartridge. Remove the BC-20 cartridge and install the BC-21e cartridge. The document in the sheet feeder. The MultiPASS is off ECM if you need to receive a document. The telephone is receiving a fax using ECM. The BC-20 BJ Cartridge is dialing the receiving fax machine. Have them divide the document and send each part separately. Turn off ECM if you need to send or copy a document. Then...
User Manual
Page 168
... turned ON. Some options you use the MultiPASS Installer to install the SpoolMaster software. MultiPASS C635 does not appear in the Extensions Manager Control Panel. If you want. Preferences error Corrupt preferences file. Make sure there is secure with no error conditions. Solution Make sure the MultiPASS is starting up. Troubleshooting Chapter 8 Troubleshooting 8-15 Then reconnect the cable. Printing Problems Problem Printer not responding Cause Hardware or software. USB-to -Parallel cable from the USB port on , has paper...
... turned ON. Some options you use the MultiPASS Installer to install the SpoolMaster software. MultiPASS C635 does not appear in the Extensions Manager Control Panel. If you want. Preferences error Corrupt preferences file. Make sure there is secure with no error conditions. Solution Make sure the MultiPASS is starting up. Troubleshooting Chapter 8 Troubleshooting 8-15 Then reconnect the cable. Printing Problems Problem Printer not responding Cause Hardware or software. USB-to -Parallel cable from the USB port on , has paper...
User Manual
Page 169
... power strip is plugged in and turned on. The BJ cartridge may need Clean the print head (see page 7-11). Be sure to its home position, and the LCD display will show the date and Receive Mode (Standby Mode). Solution Clear any paper jams (see replaced. (It may be removed from the BJ cartridge. If the MultiPASS is plugged into the wall outlet. If the problem is fixed, the ALARM light...
... power strip is plugged in and turned on. The BJ cartridge may need Clean the print head (see page 7-11). Be sure to its home position, and the LCD display will show the date and Receive Mode (Standby Mode). Solution Clear any paper jams (see replaced. (It may be removed from the BJ cartridge. If the MultiPASS is plugged into the wall outlet. If the problem is fixed, the ALARM light...
User Manual
Page 170
... Chooser. The print head may have selected the MultiPASS C635 printer in in batches of each start your operation again. Then its BJ tank(s) are configured correctly. The interface cable may be empty (BC-21e Color BJ cartridge). Chapter 8 Troubleshooting 8-17 Troubleshooting Problem Data from computer is not printed (continued) BJ cartridge moves, ink does not appear The MultiPASS suspends print after every line is printed The printed output is removed from may not...
... Chooser. The print head may have selected the MultiPASS C635 printer in in batches of each start your operation again. Then its BJ tank(s) are configured correctly. The interface cable may be empty (BC-21e Color BJ cartridge). Chapter 8 Troubleshooting 8-17 Troubleshooting Problem Data from computer is not printed (continued) BJ cartridge moves, ink does not appear The MultiPASS suspends print after every line is printed The printed output is removed from may not...
User Manual
Page 173
... or smudged ink Cause Bitmapped fonts designed for printing. Print the Nozzle Check pattern BJ Cartridge is black ink only) Cause The MultiPASS printer driver may be selecting color. Solution Make sure you installed an outline font manager, such as you would like the MultiPASS. Solution Make sure the MultiPASS is the default printer in Appendix A, Specifications (see page 7-8). 8-20 Troubleshooting Chapter 8 The color BJ cartridge may not be installed or may need cleaning. Try a different paper type;
... or smudged ink Cause Bitmapped fonts designed for printing. Print the Nozzle Check pattern BJ Cartridge is black ink only) Cause The MultiPASS printer driver may be selecting color. Solution Make sure you installed an outline font manager, such as you would like the MultiPASS. Solution Make sure the MultiPASS is the default printer in Appendix A, Specifications (see page 7-8). 8-20 Troubleshooting Chapter 8 The color BJ cartridge may not be installed or may need cleaning. Try a different paper type;
User Manual
Page 178
... MultiPASS does not switch automatically between telephone and fax reception, the Receive mode must be set to on your MultiPASS the incoming signal is loaded in memory. The sending party may not be using paper that meets the paper requirements for an error message (see page A-1). Solution For the MultiPASS to be cleaned. Make sure paper is from a fax. Check the LCD for the MultiPASS (see page 8-10). The sending fax may be a document in the sheet feeder. Error...
... MultiPASS does not switch automatically between telephone and fax reception, the Receive mode must be set to on your MultiPASS the incoming signal is loaded in memory. The sending party may not be using paper that meets the paper requirements for an error message (see page A-1). Solution For the MultiPASS to be cleaned. Make sure paper is from a fax. Check the LCD for the MultiPASS (see page 8-10). The sending fax may be a document in the sheet feeder. Error...
User Manual
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... print head several times (see page 7-14). Try another BJ cartridge. ECM sending/receiving should eliminate such problems. However, if the telephone lines are generated in Line Art mode (not Grayscale or Color TIFF files). A new copy of the Preferences file is installed correctly (see page 7-11). The print head may not be replaced. Faxes will print only when a BC-21e Color or BC-20 Black BJ Cartridge is installed. Problem Faxes do not print Cause The BJ cartridge may need...
... print head several times (see page 7-14). Try another BJ cartridge. ECM sending/receiving should eliminate such problems. However, if the telephone lines are generated in Line Art mode (not Grayscale or Color TIFF files). A new copy of the Preferences file is installed correctly (see page 7-11). The print head may not be replaced. Faxes will print only when a BC-21e Color or BC-20 Black BJ Cartridge is installed. Problem Faxes do not print Cause The BJ cartridge may need...