User Guide
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...'s Interior 12-2 Cleaning the Scanner Components 12-4 Replacing the FX3 cartridge 12-6 Chapter 13: Troubleshooting Clearing Jams...13-2 Jams in the ADF 13-2 Paper Jams...13-3 Jams in the Paper Delivery Slots 13-3 Jams Inside the Machine 13-3 LCD Messages ...13-8 Paper Feeding Problems 13-13 Printing Problems 13-14 Faxing Problems 13-15 Sending Problems 13-15...
...'s Interior 12-2 Cleaning the Scanner Components 12-4 Replacing the FX3 cartridge 12-6 Chapter 13: Troubleshooting Clearing Jams...13-2 Jams in the ADF 13-2 Paper Jams...13-3 Jams in the Paper Delivery Slots 13-3 Jams Inside the Machine 13-3 LCD Messages ...13-8 Paper Feeding Problems 13-13 Printing Problems 13-14 Faxing Problems 13-15 Sending Problems 13-15...
User Guide
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... If something does fall into it, unplug the machine immediately and contact the Canon Customer Care Center. • To avoid spillage in or around the machine, do not eat or drink near it . • To avoid paper jams, never unplug the power cord, open the front cover, or add or ...remove paper in this guide, do not attempt to remove the cartridge from operating properly. For all service, contact the Canon Customer Care Center. ■ Handling and Maintenance •...
... If something does fall into it, unplug the machine immediately and contact the Canon Customer Care Center. • To avoid spillage in or around the machine, do not eat or drink near it . • To avoid paper jams, never unplug the power cord, open the front cover, or add or ...remove paper in this guide, do not attempt to remove the cartridge from operating properly. For all service, contact the Canon Customer Care Center. ■ Handling and Maintenance •...
User Guide
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...down delivery slot (1 p. 5-7). Adding new stock without removing the paper already loaded will not melt, vaporize, discolor, or emit dangerous fumes at a time. • Take care not to misfeed in the multi-purpose tray. To prevent paper jams, remove paper from this slot before the count reaches 50. • Do... not load paper while the machine is delivered through the face-up to the print media and task you have trouble...
...down delivery slot (1 p. 5-7). Adding new stock without removing the paper already loaded will not melt, vaporize, discolor, or emit dangerous fumes at a time. • Take care not to misfeed in the multi-purpose tray. To prevent paper jams, remove paper from this slot before the count reaches 50. • Do... not load paper while the machine is delivered through the face-up to the print media and task you have trouble...
User Guide
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... copying must meet the following : - Wrinkled or creased paper - Curled or rolled paper - Carbon paper or carbon-backed paper - Onion skin or thin paper • Remove all fasteners (staples, paper clips, etc.) before loading the document in the ADF....from your document's text and graphics fall within this area. Letter/Legal MAX. 0.16" (MAX. 4 mm) * 20 lb. (75 g/m2) paper 4-2 Document Handling MAX. 0.12" (MAX. 3.0 mm) MAX. 0.16" (MAX. 4 mm) MAX. 0.12" (MAX. 3.0 mm) ...90 g/m2) s Problem Documents • To prevent document jams in . (Max. 216 ¥ 356 mm) Max. 30 letter- Coated...
... copying must meet the following : - Wrinkled or creased paper - Curled or rolled paper - Carbon paper or carbon-backed paper - Onion skin or thin paper • Remove all fasteners (staples, paper clips, etc.) before loading the document in the ADF....from your document's text and graphics fall within this area. Letter/Legal MAX. 0.16" (MAX. 4 mm) * 20 lb. (75 g/m2) paper 4-2 Document Handling MAX. 0.12" (MAX. 3.0 mm) MAX. 0.16" (MAX. 4 mm) MAX. 0.12" (MAX. 3.0 mm) ...90 g/m2) s Problem Documents • To prevent document jams in . (Max. 216 ¥ 356 mm) Max. 30 letter- Coated...
User Guide
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...on these. Highly textured paper - Envelopes 3 Selecting Envelopes • Use standard envelopes with letters enclosed • You may be sure to use . Damp paper - Curled or rolled paper - Selecting and Loading Print Media Paper 3 Selecting Paper • To prevent paper jams in the multi-purpose... Loading Paper For instructions on envelopes, be able to use face-up delivery (1 p. 5-7). 5-4 Print Media Handling Chapter 5 Very smooth paper - Keep opened packs in their original packaging, in the multi-purpose tray, do not use the following : - However, Canon cannot ...
...on these. Highly textured paper - Envelopes 3 Selecting Envelopes • Use standard envelopes with letters enclosed • You may be sure to use . Damp paper - Curled or rolled paper - Selecting and Loading Print Media Paper 3 Selecting Paper • To prevent paper jams in the multi-purpose... Loading Paper For instructions on envelopes, be able to use face-up delivery (1 p. 5-7). 5-4 Print Media Handling Chapter 5 Very smooth paper - Keep opened packs in their original packaging, in the multi-purpose tray, do not use the following : - However, Canon cannot ...
User Guide
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...cause problems. Wait for the printout to exit the machine completely before changing paper delivery. • The face-down delivery slot (top of the machine). Chapter 5 Print Media Handling 5-7 To prevent paper jams, remove paper from this slot before 50 sheets print out. • Make sure there... is appropriate for the paper to the paper. Remove each sheet as it is delivered from this slot. • Never pull the paper as it comes out of the ...
...cause problems. Wait for the printout to exit the machine completely before changing paper delivery. • The face-down delivery slot (top of the machine). Chapter 5 Print Media Handling 5-7 To prevent paper jams, remove paper from this slot before 50 sheets print out. • Make sure there... is appropriate for the paper to the paper. Remove each sheet as it is delivered from this slot. • Never pull the paper as it comes out of the ...
User Guide
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... remove each sheet as it is delivered. you only receive a small number of faxes, and of pages. - printing on envelopes. - printing on paper. - If this may cause jams in the face-up delivery slot and result in damage to your machine to stack in the correct page order. - • Select face...-down delivery with the paper delivery selector. you are expecting to receive faxes during your machine. • Select face-up delivery, you have ...
... remove each sheet as it is delivered. you only receive a small number of faxes, and of pages. - printing on envelopes. - printing on paper. - If this may cause jams in the face-up delivery slot and result in damage to your machine to stack in the correct page order. - • Select face...-down delivery with the paper delivery selector. you are expecting to receive faxes during your machine. • Select face-up delivery, you have ...
User Guide
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... fix the problem. Chapter 13 Troubleshooting If your machine is not operating properly, use the information and suggestions in the Paper Delivery Slots 13-3 Jams Inside the Machine 13-3 LCD Messages 13-8 Paper Feeding Problems 13-13 Printing Problems 13-14 Faxing Problems 13-15 Sending Problems 13-15 Receiving Problems 13-16...
... fix the problem. Chapter 13 Troubleshooting If your machine is not operating properly, use the information and suggestions in the Paper Delivery Slots 13-3 Jams Inside the Machine 13-3 LCD Messages 13-8 Paper Feeding Problems 13-13 Printing Problems 13-14 Faxing Problems 13-15 Sending Problems 13-15 Receiving Problems 13-16...
User Guide
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... the Canon Customer Care Center. 4 When you may tear or smudge the document. 3 While holding the operation panel open, remove the document. • Pull it locks into place, or the machine will not function properly. 13-2 Troubleshooting Chapter 13 Follow this procedure to clear the document jam: n... You do not force it. n If the paper does not pull out easily, do not need to unplug your machine when clearing document jams. 1 Press Stop. 2 Use both hands to gently open the operation panel...
... the Canon Customer Care Center. 4 When you may tear or smudge the document. 3 While holding the operation panel open, remove the document. • Pull it locks into place, or the machine will not function properly. 13-2 Troubleshooting Chapter 13 Follow this procedure to clear the document jam: n... You do not force it. n If the paper does not pull out easily, do not need to unplug your machine when clearing document jams. 1 Press Stop. 2 Use both hands to gently open the operation panel...
User Guide
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... LCD displays CLEAR PAPER JAM. Jams in the Paper Delivery Slots Follow this procedure to clear a paper jam in Jams Inside the Machine. Paper Jams When paper jams in the Paper Delivery Slots below. Jams Inside the Machine Follow this procedure to clear a paper jam inside the machine: n You do not need to unplug your machine when clearing paper jams. 1 Gently pull any jammed paper out of the machine...
... LCD displays CLEAR PAPER JAM. Jams in the Paper Delivery Slots Follow this procedure to clear a paper jam in Jams Inside the Machine. Paper Jams When paper jams in the Paper Delivery Slots below. Jams Inside the Machine Follow this procedure to clear a paper jam inside the machine: n You do not need to unplug your machine when clearing paper jams. 1 Gently pull any jammed paper out of the machine...
User Guide
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...any toner powder from the machine. • Do this carefully to jam again. • The toner on the following pages. Remove immediately any surface; Chapter 13 Troubleshooting 13-5 Troubleshooting 4 Locate the paper jam and clear it , be sure to remove any torn pieces from... the machine since these will cause paper to prevent tearing the jammed paper. z MULTI-PURPOSE TRAY AREA x FIXING ASSEMBLY AREA z Multi-purpose tray...
...any toner powder from the machine. • Do this carefully to jam again. • The toner on the following pages. Remove immediately any surface; Chapter 13 Troubleshooting 13-5 Troubleshooting 4 Locate the paper jam and clear it , be sure to remove any torn pieces from... the machine since these will cause paper to prevent tearing the jammed paper. z MULTI-PURPOSE TRAY AREA x FIXING ASSEMBLY AREA z Multi-purpose tray...
User Guide
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If you to remove it w. c The fixing assembly becomes extremely hot when the machine is in the fixing assembly: Push the jammed paper back q, then pull it carefully toward you do tear it so as to avoid injury. Be very careful not to touch it , be sure to... remove any torn pieces from the machine since these will cause paper to jam again. 13-6 Troubleshooting Chapter 13 Top edge of the jammed paper in use. x Fixing assembly area: Top edge of the jammed paper has passed through the fixing assembly: Pass the jammed paper under the roller. 2 1 DO NOT TOUCH THE FIXING ASSEMBLY Use ...
If you to remove it w. c The fixing assembly becomes extremely hot when the machine is in the fixing assembly: Push the jammed paper back q, then pull it carefully toward you do tear it so as to avoid injury. Be very careful not to touch it , be sure to... remove any torn pieces from the machine since these will cause paper to jam again. 13-6 Troubleshooting Chapter 13 Top edge of the jammed paper in use. x Fixing assembly area: Top edge of the jammed paper has passed through the fixing assembly: Pass the jammed paper under the roller. 2 1 DO NOT TOUCH THE FIXING ASSEMBLY Use ...
User Guide
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... meets the requirements for your machine (1 p. 5-2). - n If you are experiencing repeated paper jams, it may be due to the paper you are finished, reinsert the cartridge. Hold the cartridge by its handle. 6 Move the paper release lever forward. 7 Use both hands to jam again. Troubleshooting Chapter 13 Troubleshooting 13-7 Check that its handle and insert...
... meets the requirements for your machine (1 p. 5-2). - n If you are experiencing repeated paper jams, it may be due to the paper you are finished, reinsert the cartridge. Hold the cartridge by its handle. 6 Move the paper release lever forward. 7 Use both hands to jam again. Troubleshooting Chapter 13 Troubleshooting 13-7 Check that its handle and insert...
User Guide
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... is plugged into an AC outlet. The size of the paper loaded in the PAPER SIZE setting PAPER SIZE setting are (1 p. 5-9) to match the different. Make sure the machine is empty. size of the paper in Load the correct paper size the multi-purpose tray (1 p. 2-16) or change... the message remains in . If the message remains in Clear the document jam the ADF. (1 p. 13-2). Close the front cover. #001 A document is open. The front cover is jammed in the LCD, contact the Canon Customer Care Center. The cartridge may be defective. The machine is connected ...
... is plugged into an AC outlet. The size of the paper loaded in the PAPER SIZE setting PAPER SIZE setting are (1 p. 5-9) to match the different. Make sure the machine is empty. size of the paper in Load the correct paper size the multi-purpose tray (1 p. 2-16) or change... the message remains in . If the message remains in Clear the document jam the ADF. (1 p. 13-2). Close the front cover. #001 A document is open. The front cover is jammed in the LCD, contact the Canon Customer Care Center. The cartridge may be defective. The machine is connected ...
User Guide
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...receiving Receiving with ECM may a fax using Error take longer than normal Correction Mode (ECM). TOO LONG #003 The document is a paper jam. transmissions. Change your local lines are in good condition (1 ECM RX, p. 14-7). There is longer than normal Correction Mode (ECM... The machine is sending Sending with ECM may a fax using Error take longer than 39.4 inches (1 meter). DOC. Clear the paper jam (1 p. 13-3), then reload paper in the multi-purpose tray (1 p. 2-16). Message Error Code CHK SUBADDR/PSWD #083/102 Cause You attempted to transmit quickly,...
...receiving Receiving with ECM may a fax using Error take longer than normal Correction Mode (ECM). TOO LONG #003 The document is a paper jam. transmissions. Change your local lines are in good condition (1 ECM RX, p. 14-7). There is longer than normal Correction Mode (ECM... The machine is sending Sending with ECM may a fax using Error take longer than 39.4 inches (1 meter). DOC. Clear the paper jam (1 p. 13-3), then reload paper in the multi-purpose tray (1 p. 2-16). Message Error Code CHK SUBADDR/PSWD #083/102 Cause You attempted to transmit quickly,...
User Guide
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... TX REJECT #080 You attempted to send a Contact the other party to document with a check their settings. The loaded paper size Load the correct paper in (nnnn) is full. SELECT POL REJCT #082 You attempted to poll a Contact the other party to fax machine ... 6-3, 6-8). If their fax subaddress, delete the machine does not subaddress you are need it later. ran out, or a paper jam (1 p. 12-6), or clear the occurred during paper jam (1 p. 13-3). If their subaddress, but the other fax machine does not party has not set a support polling with ...
... TX REJECT #080 You attempted to send a Contact the other party to document with a check their settings. The loaded paper size Load the correct paper in (nnnn) is full. SELECT POL REJCT #082 You attempted to poll a Contact the other party to fax machine ... 6-3, 6-8). If their fax subaddress, delete the machine does not subaddress you are need it later. ran out, or a paper jam (1 p. 12-6), or clear the occurred during paper jam (1 p. 13-3). If their subaddress, but the other fax machine does not party has not set a support polling with ...
User Guide
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... not feed properly. Avoid mixing new stock with print media already loaded. ■ Repeated paper jams occur. Troubleshooting Chapter 13 Troubleshooting 13-13 The multi-purpose tray may not be causing the jams. • Make sure you load envelopes that meets the requirements for the machine (1 p. 5-2). The envelopes you are using may contain...
... not feed properly. Avoid mixing new stock with print media already loaded. ■ Repeated paper jams occur. Troubleshooting Chapter 13 Troubleshooting 13-13 The multi-purpose tray may not be causing the jams. • Make sure you load envelopes that meets the requirements for the machine (1 p. 5-2). The envelopes you are using may contain...
User Guide
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...outlet (1 p. 2-9). Toner may not be plugged in the multi-purpose tray (1 p. 5-4). • Make sure the paper delivery slots are clear. ■ Print media jams occur. Printing Problems ■ Alarm light is skewed. If the machine is not clear. The machine may not be ...remains lit, contact the Canon Customer Care Center. ■ Nothing prints. If the problem persists, replace the cartridge (1 p. 12-6). 13-14 Troubleshooting Chapter 13 The power cord may have a paper jam. • Clear the paper jam (1 p. 13-3). • If the machine has no paper jam, unplug the machine and...
...outlet (1 p. 2-9). Toner may not be plugged in the multi-purpose tray (1 p. 5-4). • Make sure the paper delivery slots are clear. ■ Print media jams occur. Printing Problems ■ Alarm light is skewed. If the machine is not clear. The machine may not be ...remains lit, contact the Canon Customer Care Center. ■ Nothing prints. If the problem persists, replace the cartridge (1 p. 12-6). 13-14 Troubleshooting Chapter 13 The power cord may have a paper jam. • Clear the paper jam (1 p. 13-3). • If the machine has no paper jam, unplug the machine and...
User Guide
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...CHANGE CARTRIDGE message 12-6, 13-8, 13-9 CHANGE DATA setting 9-15, 14-9 CHECK COVER message 13-9 CHECK DOCUMENT message 13-2, 13-9 CHECK PAPER SIZE message 13-9 CHECK POLLING ID message 13-9 CHECK PRINTER message 13-9 CHK SUBADDR/PSWD message 13-9 Cleaning scanner components 12-4, 12-5 machine...'s exterior 12-2 machine's interior 12-2, 12-3 Clear button 2-12, 3-4 CLEAR PAPER JAM message 13-3, 13-10 Coded Dial button 2-12, 6-2, 6-16, 6-17 CODED SPEED DIAL LIST 1 description 11-2 printing 6-18 sample 6-20 CODED SPEED...
...CHANGE CARTRIDGE message 12-6, 13-8, 13-9 CHANGE DATA setting 9-15, 14-9 CHECK COVER message 13-9 CHECK DOCUMENT message 13-2, 13-9 CHECK PAPER SIZE message 13-9 CHECK POLLING ID message 13-9 CHECK PRINTER message 13-9 CHK SUBADDR/PSWD message 13-9 Cleaning scanner components 12-4, 12-5 machine...'s exterior 12-2 machine's interior 12-2, 12-3 Clear button 2-12, 3-4 CLEAR PAPER JAM message 13-3, 13-10 Coded Dial button 2-12, 6-2, 6-16, 6-17 CODED SPEED DIAL LIST 1 description 11-2 printing 6-18 sample 6-20 CODED SPEED...
User Guide
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... Fax/Tel Mode description 8-2 setting 8-3 setting options for 2-2 cleaning 12-2 to 12-5 clearing jams 13-2 to 13-12. See Fax/Tel Mode Features, FAXPHONE 1-3 FILE NAME setting 9-12, 14-9 Fixing assembly 2-11 Front cover 2-11 FX3. See Cartridge... warning 2-6 Latch 2-11 LCD 2-12 definition 1-5 messages 13-8 to 13-7 I-3 Index See also individual list names summary 11-2 LOAD PAPER message 13-10 Loading document 4-3, 4-4 envelopes 5-5, 5-6 paper 2-16 to 2-18 transparencies 5-6 Location choosing 2-2 safety instructions 1-8, 1-9 LTR setting 5-2, 5-9, 14-8 M Machine 2-4 assembling 2-6 choosing ...
... Fax/Tel Mode description 8-2 setting 8-3 setting options for 2-2 cleaning 12-2 to 12-5 clearing jams 13-2 to 13-12. See Fax/Tel Mode Features, FAXPHONE 1-3 FILE NAME setting 9-12, 14-9 Fixing assembly 2-11 Front cover 2-11 FX3. See Cartridge... warning 2-6 Latch 2-11 LCD 2-12 definition 1-5 messages 13-8 to 13-7 I-3 Index See also individual list names summary 11-2 LOAD PAPER message 13-10 Loading document 4-3, 4-4 envelopes 5-5, 5-6 paper 2-16 to 2-18 transparencies 5-6 Location choosing 2-2 safety instructions 1-8, 1-9 LTR setting 5-2, 5-9, 14-8 M Machine 2-4 assembling 2-6 choosing ...