Users Manual - English
Page 8
CHAPTER 6 TROUBLESHOOTING LCD messages 6-1 Error messages 6-1 Maintenance messages 6-3 Service call messages 6-4 Troubleshooting paper handling 6-5 Paper jams and how to clear them 6-6 JAM TRAY1 6-8 JAM TRAY2 6-10 JAM MP TRAY 6-11 JAM INSIDE 6-12 JAM REAR 6-14 JAM DUPLEX 6-18 PAPER JAM 6-21 Improving the print quality 6-25 How to print correctly 6-31 Other problems 6-33 For DOS users 6-33 BR-Script 3 language 6-34
CHAPTER 6 TROUBLESHOOTING LCD messages 6-1 Error messages 6-1 Maintenance messages 6-3 Service call messages 6-4 Troubleshooting paper handling 6-5 Paper jams and how to clear them 6-6 JAM TRAY1 6-8 JAM TRAY2 6-10 JAM MP TRAY 6-11 JAM INSIDE 6-12 JAM REAR 6-14 JAM DUPLEX 6-18 PAPER JAM 6-21 Improving the print quality 6-25 How to print correctly 6-31 Other problems 6-33 For DOS users 6-33 BR-Script 3 language 6-34
Users Manual - English
Page 29
When you remove printed pages immediately after they exit the printer. Fig. 1-10 1-19 Install the paper cassette into the printer. ✒ Note • Extend the Extension flap to prevent the paper from sliding off the face down output tray. Paper can be loaded up to extend the Extension flap, we recommend that you print..., use the Face down output tray. • If you choose not to the lines on the sliding guide. ☛ 4. ✒ Note CHAPTER 1 ABOUT THIS PRINTER Do not load more than 250 sheets of paper (80 g/m2 or 21 lb.) in the cassette or paper jams may occur.
When you remove printed pages immediately after they exit the printer. Fig. 1-10 1-19 Install the paper cassette into the printer. ✒ Note • Extend the Extension flap to prevent the paper from sliding off the face down output tray. Paper can be loaded up to extend the Extension flap, we recommend that you print..., use the Face down output tray. • If you choose not to the lines on the sliding guide. ☛ 4. ✒ Note CHAPTER 1 ABOUT THIS PRINTER Do not load more than 250 sheets of paper (80 g/m2 or 21 lb.) in the cassette or paper jams may occur.
Users Manual - English
Page 33
When you print on transparencies, use the Face down output tray. Fig. 1-15 1-23 Press and slide the paper width adjuster to feed paper into the printer. ☛ 5. Fig. 1-14 ✒ Note • Make sure neatly stacked paper is correctly seated in skewed printouts or paper jams. • During printing, the inside tray automatically rises to fit the paper. CHAPTER 1 ABOUT THIS PRINTER ☛ 4. otherwise paper may not be fed correctly, resulting in the Multi-purpose tray;
When you print on transparencies, use the Face down output tray. Fig. 1-15 1-23 Press and slide the paper width adjuster to feed paper into the printer. ☛ 5. Fig. 1-14 ✒ Note • Make sure neatly stacked paper is correctly seated in skewed printouts or paper jams. • During printing, the inside tray automatically rises to fit the paper. CHAPTER 1 ABOUT THIS PRINTER ☛ 4. otherwise paper may not be fed correctly, resulting in the Multi-purpose tray;
Users Manual - English
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... • Before printing envelopes, you must fan the stack of envelopes well to avoid paper jams and misfeeds. • Do not load different types of paper at the same time in the paper cassette because paper jams and misfeeds may occur. • Do not print envelopes using Duplex printing. •...you must select the same paper size from within your software application as the paper in the tray. • If your application software does not support paper size selection in its print menu, you can change the paper size on the printer's control panel under the PAPER menu. For more information,...
... • Before printing envelopes, you must fan the stack of envelopes well to avoid paper jams and misfeeds. • Do not load different types of paper at the same time in the paper cassette because paper jams and misfeeds may occur. • Do not print envelopes using Duplex printing. •...you must select the same paper size from within your software application as the paper in the tray. • If your application software does not support paper size selection in its print menu, you can change the paper size on the printer's control panel under the PAPER menu. For more information,...
Users Manual - English
Page 39
CHAPTER 1 ABOUT THIS PRINTER Press and slide the paper width adjuster to feed envelopes into the printer. 1-29 Fig. 1-21 ✒ Note • Make sure that neatly stacked envelopes are correctly seated in the Multi-purpose tray otherwise envelopes may not be fed correctly, resulting in skewed printouts or paper jams. • When printing, the inside tray automatically rises to fit the envelope size. ☛ 5.
CHAPTER 1 ABOUT THIS PRINTER Press and slide the paper width adjuster to feed envelopes into the printer. 1-29 Fig. 1-21 ✒ Note • Make sure that neatly stacked envelopes are correctly seated in the Multi-purpose tray otherwise envelopes may not be fed correctly, resulting in skewed printouts or paper jams. • When printing, the inside tray automatically rises to fit the envelope size. ☛ 5.
Users Manual - English
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...are very hot! 1-32 The glue on them might cause damage to the printer. • Do not load different types of paper at the edge. • Do not place the punched holes of paper well to avoid paper jams and misfeeds. • Do not use organizer sheets that have just been printed..., you must fan the stack of organizer sheets near the actuator (paper sensor). • Do not use paper with perforations at the same time in the paper cassette because it may cause paper jams or misfeeds. • For correct printing, you can change the paper size on the printer's control panel under the...
...are very hot! 1-32 The glue on them might cause damage to the printer. • Do not load different types of paper at the edge. • Do not place the punched holes of paper well to avoid paper jams and misfeeds. • Do not use organizer sheets that have just been printed..., you must fan the stack of organizer sheets near the actuator (paper sensor). • Do not use paper with perforations at the same time in the paper cassette because it may cause paper jams or misfeeds. • For correct printing, you can change the paper size on the printer's control panel under the...
Users Manual - English
Page 50
When you use A4 or Letter size paper, set for duplex printing to match your paper size. Load paper into the Paper cassette or Multi-purpose tray. Fig. 1-32 ✒ Note If the Paper adjustment lever for duplex printing is not correctly set the Paper adjustment lever for the paper size, paper jams may occur and the printing will be out of position on the paper. 1-40 Fig. 1-31 ☛ 2. ☛ 1.
When you use A4 or Letter size paper, set for duplex printing to match your paper size. Load paper into the Paper cassette or Multi-purpose tray. Fig. 1-32 ✒ Note If the Paper adjustment lever for duplex printing is not correctly set the Paper adjustment lever for the paper size, paper jams may occur and the printing will be out of position on the paper. 1-40 Fig. 1-31 ☛ 2. ☛ 1.
Users Manual - English
Page 167
... 4. Delete unnecessary macros or fonts. Add the optional memory. See "Replacing the Toner cartridge" in Chapter 4. 6-1 See "Installing additional memory" in Chapter 5. Load paper into the indicated printer tray. See "Paper jams and how to clear them". Add the optional memory. Check the Interface setting. Close the Front cover. FUSER OPEN FACE UP OPEN...
... 4. Delete unnecessary macros or fonts. Add the optional memory. See "Replacing the Toner cartridge" in Chapter 4. 6-1 See "Installing additional memory" in Chapter 5. Load paper into the indicated printer tray. See "Paper jams and how to clear them". Add the optional memory. Check the Interface setting. Close the Front cover. FUSER OPEN FACE UP OPEN...
Users Manual - English
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... hold the prescribed number of your software application manual. • Clear the jammed paper referring to "Paper jams and how to remove the paper, turn the stack over . • Change the printer driver setting in the paper cassette, make sure it before printing. CHAPTER 6 TROUBLESHOOTING Troubleshooting paper handling First, ensure that you are using . in the page setup...
... hold the prescribed number of your software application manual. • Clear the jammed paper referring to "Paper jams and how to remove the paper, turn the stack over . • Change the printer driver setting in the paper cassette, make sure it before printing. CHAPTER 6 TROUBLESHOOTING Troubleshooting paper handling First, ensure that you are using . in the page setup...
Users Manual - English
Page 172
JAM TRAY1 JAM INSIDE JAM TRAY2 JAM REAR JAM MP TRAY JAM DUPLEX PAPER JAM If you see the "PAPER JAM" error message there are several possible places that the paper could have jammed. Paper jams and how to clear them If paper jams in the printer, it will stop printing and display the following illustrations show the location of the jammed paper. See the "PAPER JAM" section in the following messages. The shaded areas in this chapter for more information. 6-6
JAM TRAY1 JAM INSIDE JAM TRAY2 JAM REAR JAM MP TRAY JAM DUPLEX PAPER JAM If you see the "PAPER JAM" error message there are several possible places that the paper could have jammed. Paper jams and how to clear them If paper jams in the printer, it will stop printing and display the following illustrations show the location of the jammed paper. See the "PAPER JAM" section in the following messages. The shaded areas in this chapter for more information. 6-6
Users Manual - English
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Fig. 6-1 Pull the jammed paper out of the printer. ☛ 2. Pull the Paper cassette completely out of the printer. JAM TRAY1 JAM TRAY1 Follow the instructions below to clear a paper jam: ☛ 1. Fig. 6-2 6-8
Fig. 6-1 Pull the jammed paper out of the printer. ☛ 2. Pull the Paper cassette completely out of the printer. JAM TRAY1 JAM TRAY1 Follow the instructions below to clear a paper jam: ☛ 1. Fig. 6-2 6-8
Users Manual - English
Page 175
Caution Do not pull out the standard Paper cassette while paper is being fed from the optional Lower paper cassette because it will cause a paper jam. 6-9 CHAPTER 6 TROUBLESHOOTING ! ☛ 3. Install the paper cassette into the printer.
Caution Do not pull out the standard Paper cassette while paper is being fed from the optional Lower paper cassette because it will cause a paper jam. 6-9 CHAPTER 6 TROUBLESHOOTING ! ☛ 3. Install the paper cassette into the printer.
Users Manual - English
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Fig. 6-4 Install the Lower paper cassette into the printer. 6-10 JAM TRAY2 JAM TRAY2 Follow the instructions below to clear the paper jam: ☛ 1. Fig. 6-3 Using both hands, pull the jammed paper out of the printer. ☛ 2. Pull the Lower paper cassette completely out of the printer. ☛ 3.
Fig. 6-4 Install the Lower paper cassette into the printer. 6-10 JAM TRAY2 JAM TRAY2 Follow the instructions below to clear the paper jam: ☛ 1. Fig. 6-3 Using both hands, pull the jammed paper out of the printer. ☛ 2. Pull the Lower paper cassette completely out of the printer. ☛ 3.
Users Manual - English
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JAM MP TRAY CHAPTER 6 TROUBLESHOOTING JAM MP TRAY Follow the instructions below to clear a paper jam: ☛ 1. Reset all the paper into the Multi-purpose tray correctly. Fig. 6-6 6-11 Remove the jammed paper from the Multi-purpose tray. Fig. 6-5 ☛ 2.
JAM MP TRAY CHAPTER 6 TROUBLESHOOTING JAM MP TRAY Follow the instructions below to clear a paper jam: ☛ 1. Reset all the paper into the Multi-purpose tray correctly. Fig. 6-6 6-11 Remove the jammed paper from the Multi-purpose tray. Fig. 6-5 ☛ 2.
Users Manual - English
Page 178
Fig. 6-7 Pull the Drum unit assembly out of the printer. Pull the Paper cassette completely out of the printer. Fig. 6-8 6-12 Pull the jammed paper up and out of the printer. JAM INSIDE JAM INSIDE Follow the instructions below to clear the paper jam: ☛ 1. Press the Cover release button, and then open the Front cover. ☛ 2. ☛ 3.
Fig. 6-7 Pull the Drum unit assembly out of the printer. Pull the Paper cassette completely out of the printer. Fig. 6-8 6-12 Pull the jammed paper up and out of the printer. JAM INSIDE JAM INSIDE Follow the instructions below to clear the paper jam: ☛ 1. Press the Cover release button, and then open the Front cover. ☛ 2. ☛ 3.
Users Manual - English
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Press the Cover release button, and then open the Front cover. ☛ 2. Fig. 6-11 6-14 Fig. 6-10 Pull the Drum unit assembly out of the printer. JAM REAR JAM REAR Follow the instructions below to clear a paper jam: ☛ 1.
Press the Cover release button, and then open the Front cover. ☛ 2. Fig. 6-11 6-14 Fig. 6-10 Pull the Drum unit assembly out of the printer. JAM REAR JAM REAR Follow the instructions below to clear a paper jam: ☛ 1.
Users Manual - English
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Fig. 6-12 If the paper jam can be cleared, go to the printer caused by static electricity, do not touch the electrodes shown below. ☛ 3. Pull the jammed paper out of disposable paper or cloth so you don't accidentally spill or scatter toner. • To prevent damage to Step 7. Caution • We recommend that you put the Drum unit assembly on a piece of the printer. ☛ 4. Open the Face up output tray. Fig. 6-13 6-15 CHAPTER 6 TROUBLESHOOTING !
Fig. 6-12 If the paper jam can be cleared, go to the printer caused by static electricity, do not touch the electrodes shown below. ☛ 3. Pull the jammed paper out of disposable paper or cloth so you don't accidentally spill or scatter toner. • To prevent damage to Step 7. Caution • We recommend that you put the Drum unit assembly on a piece of the printer. ☛ 4. Open the Face up output tray. Fig. 6-13 6-15 CHAPTER 6 TROUBLESHOOTING !
Users Manual - English
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JAM DUPLEX ☛ 1. Fig. 6-18 6-18 Fig. 6-17 Pull the jammed paper out of the fuser unit. JAM DUPLEX Follow the instructions below to clear a paper jam: Open the Face up output tray. ☛ 2.
JAM DUPLEX ☛ 1. Fig. 6-18 6-18 Fig. 6-17 Pull the jammed paper out of the fuser unit. JAM DUPLEX Follow the instructions below to clear a paper jam: Open the Face up output tray. ☛ 2.
Users Manual - English
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☛ 3. Pull the Duplex tray and Paper cassette out of the printer. Close the Face up output tray. CHAPTER 6 TROUBLESHOOTING Fig. 6-19 ☛ 4. Fig. 6-20 Pull the jammed paper out of the printer. ☛ 5. Fig. 6-21 6-19 If the paper jam cannot be cleared, go to the next step.
☛ 3. Pull the Duplex tray and Paper cassette out of the printer. Close the Face up output tray. CHAPTER 6 TROUBLESHOOTING Fig. 6-19 ☛ 4. Fig. 6-20 Pull the jammed paper out of the printer. ☛ 5. Fig. 6-21 6-19 If the paper jam cannot be cleared, go to the next step.
Users Manual - English
Page 186
Install the Duplex tray and Paper cassette into the printer. Fig. 6-22 ✒ Note • The JAM DUPLEX message appears if you remove a sheet of paper from the Face down output tray after only one side has printed. • The paper sizes you can use for the Duplex Printing function are A4, Letter and Legal. • If the Paper adjustment lever for duplex printing is not set correctly for the paper size, paper jams may occur and the printing will be out of position on the page. 6-20 ☛ 6.
Install the Duplex tray and Paper cassette into the printer. Fig. 6-22 ✒ Note • The JAM DUPLEX message appears if you remove a sheet of paper from the Face down output tray after only one side has printed. • The paper sizes you can use for the Duplex Printing function are A4, Letter and Legal. • If the Paper adjustment lever for duplex printing is not set correctly for the paper size, paper jams may occur and the printing will be out of position on the page. 6-20 ☛ 6.