Users Manual - English
Page 4
In USA: In Canada: 1-877-552-MALL (1-877-552-6255) 1-800-947-1445 (fax) http://www.brothermall.com 1-877-BROTHER http://www.brother.ca Description Toner Cartridge Drum Unit Telephone Line Cord IEEE-1284 Bi-directional Cable Paper Tray #2 (Option) User's Guide Quick Setup Guide Item TN-550 (...8670DN: LP1107001 (English for USA) MFC-8870DW: LP2067001 (English for purchase.) Note In Canada only Visa and MasterCard are available at most Brother retailers. If you cannot find the accessory you need and you have a Visa, MasterCard, Discover, or American Express credit card, you can...
In USA: In Canada: 1-877-552-MALL (1-877-552-6255) 1-800-947-1445 (fax) http://www.brothermall.com 1-877-BROTHER http://www.brother.ca Description Toner Cartridge Drum Unit Telephone Line Cord IEEE-1284 Bi-directional Cable Paper Tray #2 (Option) User's Guide Quick Setup Guide Item TN-550 (...8670DN: LP1107001 (English for USA) MFC-8870DW: LP2067001 (English for purchase.) Note In Canada only Visa and MasterCard are available at most Brother retailers. If you cannot find the accessory you need and you have a Visa, MasterCard, Discover, or American Express credit card, you can...
Users Manual - English
Page 6
... if you first reported the problem to Brother or an Authorized Service Center within the U.S. You are not limited to print heads, toner, drums, ink cartridges, print cartridges, cordless handset...local Brother Authorized Service Center(s), call 1-877-BROTHER (1-877-276-8437) or visit www.brother-usa.com. and, 6 Normal Periodic Maintenance Items, such as Paper Feeding Kit, Fuser and Laser ... Consumable and Accessory Items: 90 days from Brother and/or alteration/removal of the serial number). For the name of sale. Brother® One-Year Limited Warranty and Replacement Service (USA only...
... if you first reported the problem to Brother or an Authorized Service Center within the U.S. You are not limited to print heads, toner, drums, ink cartridges, print cartridges, cordless handset...local Brother Authorized Service Center(s), call 1-877-BROTHER (1-877-276-8437) or visit www.brother-usa.com. and, 6 Normal Periodic Maintenance Items, such as Paper Feeding Kit, Fuser and Laser ... Consumable and Accessory Items: 90 days from Brother and/or alteration/removal of the serial number). For the name of sale. Brother® One-Year Limited Warranty and Replacement Service (USA only...
Users Manual - English
Page 8
...machine without original protective parts or ink cartridges.) Damage to the Laser MFC/Fax machine and will void the warranty. For Technical Assistance or for the name and location of your exclusive remedy against Brother for any indirect, incidental, special, consequential, exemplary, or punitive...and parts, Brother International Corporation (Canada) Ltd. ("Brother"), or its Authorized Service Centres, will void your Canadian Proof of Purchase in the form of charge if defective in excess of such damages. For Laser units: Failure to remove the Toner Cartridge (and Toner Drum Unit, waste...
...machine without original protective parts or ink cartridges.) Damage to the Laser MFC/Fax machine and will void the warranty. For Technical Assistance or for the name and location of your exclusive remedy against Brother for any indirect, incidental, special, consequential, exemplary, or punitive...and parts, Brother International Corporation (Canada) Ltd. ("Brother"), or its Authorized Service Centres, will void your Canadian Proof of Purchase in the form of charge if defective in excess of such damages. For Laser units: Failure to remove the Toner Cartridge (and Toner Drum Unit, waste...
Users Manual - English
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... Important Information 92 Standard telephone and FCC Notices 92 Industry Canada Compliance Statement (Canada only 95 Disconnect device 95 LAN connection 95 Laser safety 95 FDA regulations 96 Important safety instructions 97 Trademarks 98 B Options 99 Options ...99 Optional Paper Tray (LT-5300 100...Routine maintenance 126 Cleaning the outside of the machine 126 Cleaning the scanner glass 128 Cleaning the laser scanner window 128 Cleaning the corona wire 130 Cleaning the drum unit 131 Replacing the toner cartridge (TN-550/TN-580 132 Replacing the toner cartridge 132 Replacing...
... Important Information 92 Standard telephone and FCC Notices 92 Industry Canada Compliance Statement (Canada only 95 Disconnect device 95 LAN connection 95 Laser safety 95 FDA regulations 96 Important safety instructions 97 Trademarks 98 B Options 99 Options ...99 Optional Paper Tray (LT-5300 100...Routine maintenance 126 Cleaning the outside of the machine 126 Cleaning the scanner glass 128 Cleaning the laser scanner window 128 Cleaning the corona wire 130 Cleaning the drum unit 131 Replacing the toner cartridge (TN-550/TN-580 132 Replacing the toner cartridge 132 Replacing...
Users Manual - English
Page 118
... common to work with custom features. The machine prints unexpectedly or it on a single line. Make sure that the toner cartridge and drum unit are available only when Setup Send menus. Handling Incoming Calls (Continued) Difficulties Custom features on again. This condition is related to make...and then Printers and Faxes. If the error message continues leave the machine for several minutes and then try to turn it prints garbage. Brother's ECM feature should help overcome this problem. Suggestions Check that the machine is plugged in and the power switch is turned on...
... common to work with custom features. The machine prints unexpectedly or it on a single line. Make sure that the toner cartridge and drum unit are available only when Setup Send menus. Handling Incoming Calls (Continued) Difficulties Custom features on again. This condition is related to make...and then Printers and Faxes. If the error message continues leave the machine for several minutes and then try to turn it prints garbage. Brother's ECM feature should help overcome this problem. Suggestions Check that the machine is plugged in and the power switch is turned on...
Users Manual - English
Page 124
... be on page 12.) Check the machine's environment. Conditions such as high temperatures and high humidity can increase the amount of the drum unit. (See Cleaning the laser scanner window on page 128 and Cleaning the corona wire on page 130.) If the print quality has not improved, put in a new... drum unit. (See Replacing the drum unit (DR-520) on page 135.) Make sure that you choose the proper media type in the printer driver...
... be on page 12.) Check the machine's environment. Conditions such as high temperatures and high humidity can increase the amount of the drum unit. (See Cleaning the laser scanner window on page 128 and Cleaning the corona wire on page 130.) If the print quality has not improved, put in a new... drum unit. (See Replacing the drum unit (DR-520) on page 135.) Make sure that you choose the proper media type in the printer driver...
Users Manual - English
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... are currently using. (See Paper Type on page 18 and Basic tab in direct sunlight or room light, the unit may be damaged. The drum unit may be damaged. Make a few copies of a blank, white sheet of paper. (See Making multiple copies on page 76.) If you still see the... other media on page 12.) If you use label sheets for laser printers, the glue from the sheets may sometimes stick to install a new drum. (See Replacing the drum unit (DR-520) on page 135.) Black Spots at 3.7 in a new drum unit. (See Replacing the drum unit (DR-520) on page 135.) The...
... are currently using. (See Paper Type on page 18 and Basic tab in direct sunlight or room light, the unit may be damaged. The drum unit may be damaged. Make a few copies of a blank, white sheet of paper. (See Making multiple copies on page 76.) If you still see the... other media on page 12.) If you use label sheets for laser printers, the glue from the sheets may sometimes stick to install a new drum. (See Replacing the drum unit (DR-520) on page 135.) Black Spots at 3.7 in a new drum unit. (See Replacing the drum unit (DR-520) on page 135.) The...
Users Manual - English
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...; Check the paper type and quality. (See Acceptable paper and other print media is at 1-877-BROTHER (1-877-276-8437) (in USA) or 1-877-BROTHER (in Canada). Put in a new drum unit. (See Replacing the drum unit (DR-520) on page 135.) ABCDEFGH abcdefghijk ABCD abcde 01234 Lines across the page ...problem, especially if the machine has not been used for a long time. Clean the scanner window with a soft cloth. (See Cleaning the laser scanner window on page 128.) The toner cartridge may be damaged. Put in a new toner cartridge. (See Replacing the toner cartridge (TN-550...
...; Check the paper type and quality. (See Acceptable paper and other print media is at 1-877-BROTHER (1-877-276-8437) (in USA) or 1-877-BROTHER (in Canada). Put in a new drum unit. (See Replacing the drum unit (DR-520) on page 135.) ABCDEFGH abcdefghijk ABCD abcde 01234 Lines across the page ...problem, especially if the machine has not been used for a long time. Clean the scanner window with a soft cloth. (See Cleaning the laser scanner window on page 128.) The toner cartridge may be damaged. Put in a new toner cartridge. (See Replacing the toner cartridge (TN-550...
Users Manual - English
Page 130
... isn't blocked by something. If this happens, your phone line. Error Message Cause Action Check Paper Size Paper is too hot. The temperature of the drum unit or toner cartridge is not the correct size. Close the front cover of paper (Letter, Legal, A4 or Folio) and then set the "Paper...
... isn't blocked by something. If this happens, your phone line. Error Message Cause Action Check Paper Size Paper is too hot. The temperature of the drum unit or toner cartridge is not the correct size. Close the front cover of paper (Letter, Legal, A4 or Folio) and then set the "Paper...
Users Manual - English
Page 131
... MP tray. Remove the paper and load it again. Duplex Disabled Dust on page 48. The fuser unit is busy. Do one . No The number you have a print quality life. Drum Near End The drum unit is not completely closed. problem; Press 1 to Off. Turn the power switch off Distinctive Ring on... Speed-Dial numbers on page 135. No Tray The paper tray is near the end of its memory on the drum unit needs to be turned off for 15 minutes with a new one of the following: Refill the paper in the paper tray. You can be cleaned. Set Distinctive Ring to...
... MP tray. Remove the paper and load it again. Duplex Disabled Dust on page 48. The fuser unit is busy. Do one . No The number you have a print quality life. Drum Near End The drum unit is not completely closed. problem; Press 1 to Off. Turn the power switch off Distinctive Ring on... Speed-Dial numbers on page 135. No Tray The paper tray is near the end of its memory on the drum unit needs to be turned off for 15 minutes with a new one of the following: Refill the paper in the paper tray. You can be cleaned. Set Distinctive Ring to...
Users Manual - English
Page 132
... is time to replace the paper feeding kit for Tray 1. Call Brother Customer Service to replace the PF Kit MP. Call Brother Customer Service to replace the laser unit. Toner Error The toner cartridge and drum unit Reinstall the toner cartridge. Replace PF Kit1 Replace PF Kit2 Replace PF KitMP It is time ... try again. Clear the data from the memory. (See Out of Memory message on page 39 or page 84.) Printing operation in process Do one of the following: Reduce print resolution. (See Advanced tab in the Software User's Guide on the CD-ROM.) Clear the faxes from ...
... is time to replace the paper feeding kit for Tray 1. Call Brother Customer Service to replace the PF Kit MP. Call Brother Customer Service to replace the laser unit. Toner Error The toner cartridge and drum unit Reinstall the toner cartridge. Replace PF Kit1 Replace PF Kit2 Replace PF KitMP It is time ... try again. Clear the data from the memory. (See Out of Memory message on page 39 or page 84.) Printing operation in process Do one of the following: Reduce print resolution. (See Advanced tab in the Software User's Guide on the CD-ROM.) Clear the faxes from ...
Users Manual - English
Page 133
.... (The machine can still print; Order a new toner cartridge now. The machine has a mechanical problem. Use a suitable size of optional trays is one optional tray is too long for up and printing is not possible. however, the machine is telling you that the toner cartridge is near the... end of the following: Re-install the toner cartridge and drum unit assembly. Replace the toner cartridge with a new one of its memory on page 163. 119 If the error message continues leave the machine for several minutes before you...
.... (The machine can still print; Order a new toner cartridge now. The machine has a mechanical problem. Use a suitable size of optional trays is one optional tray is too long for up and printing is not possible. however, the machine is telling you that the toner cartridge is near the... end of the following: Re-install the toner cartridge and drum unit assembly. Replace the toner cartridge with a new one of its memory on page 163. 119 If the error message continues leave the machine for several minutes before you...
Users Manual - English
Page 137
... To prevent damage to open the front cover. f Close the front cover. d Slowly take out the drum unit and toner cartridge assembly. The jammed paper may be pulled out with the toner cartridge and drum unit assembly, or this may release the paper so you can pull it out of the paper...
... To prevent damage to open the front cover. f Close the front cover. d Slowly take out the drum unit and toner cartridge assembly. The jammed paper may be pulled out with the toner cartridge and drum unit assembly, or this may release the paper so you can pull it out of the paper...
Users Manual - English
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f Close the back cover. 124 e Using both hands, gently pull the jammed paper out of the machine C a Press the cover release lever to open the front cover. d Pull the tabs at the back of the fuser unit. c Open the back cover. Paper is jammed at the left and right hand sides toward you to open the fuser cover (1). 1 b Take out the drum unit and toner cartridge assembly.
f Close the back cover. 124 e Using both hands, gently pull the jammed paper out of the machine C a Press the cover release lever to open the front cover. d Pull the tabs at the back of the fuser unit. c Open the back cover. Paper is jammed at the left and right hand sides toward you to open the fuser cover (1). 1 b Take out the drum unit and toner cartridge assembly.
Users Manual - English
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b Pull the jammed paper out of the machine. Paper is jammed in the duplex tray (MFC-8660DN, MFC-8670DN, MFC-8860DN and MFC-8870DW only) C a Pull the duplex tray completely out of the machine or the duplex tray. Paper is jammed inside the drum unit and toner cartridge assembly C a Press the cover release lever to open the front cover. g Put the drum unit and toner cartridge assembly back in the machine. h Close the front cover. Troubleshooting and routine maintenance c Put the duplex tray back in the machine. b Take out the drum unit and toner cartridge assembly. 125
b Pull the jammed paper out of the machine. Paper is jammed in the duplex tray (MFC-8660DN, MFC-8670DN, MFC-8860DN and MFC-8870DW only) C a Pull the duplex tray completely out of the machine or the duplex tray. Paper is jammed inside the drum unit and toner cartridge assembly C a Press the cover release lever to open the front cover. g Put the drum unit and toner cartridge assembly back in the machine. h Close the front cover. Troubleshooting and routine maintenance c Put the duplex tray back in the machine. b Take out the drum unit and toner cartridge assembly. 125
Users Manual - English
Page 140
... the toner cartridge out of the machine C CAUTION Use neutral detergents. If you hear it lock into the drum unit until you put it in the machine. Routine maintenance C CAUTION The drum unit contains toner, so handle it carefully. Cleaning with cold water at once. It may crack the panel.... Take out the jammed paper if there is any inside the drum unit. c Hold down the lock lever on your hands or clothes, wipe or wash it off with volatile liquids such as thinner or benzine...
... the toner cartridge out of the machine C CAUTION Use neutral detergents. If you hear it lock into the drum unit until you put it in the machine. Routine maintenance C CAUTION The drum unit contains toner, so handle it carefully. Cleaning with cold water at once. It may crack the panel.... Take out the jammed paper if there is any inside the drum unit. c Hold down the lock lever on your hands or clothes, wipe or wash it off with volatile liquids such as thinner or benzine...
Users Manual - English
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...b Lift the document cover (1). b Open the front cover and take out the drum unit and toner cartridge assembly. 2 128 Clean the white plastic surface (2) and scanner glass (3) underneath it with your fingers. DO NOT touch the laser scanner window with isopropyl alcohol on a soft lint-free cloth. 1 2 3 ...(1) and the scanner glass strip (2) under it with isopropyl alcohol on a lintfree cloth. 1 Cleaning the laser scanner window C CAUTION DO NOT use isopropyl alcohol to clean the laser scanner window. Unplug the telephone line cord first, and then unplug the power cord from the AC power...
...b Lift the document cover (1). b Open the front cover and take out the drum unit and toner cartridge assembly. 2 128 Clean the white plastic surface (2) and scanner glass (3) underneath it with your fingers. DO NOT touch the laser scanner window with isopropyl alcohol on a soft lint-free cloth. 1 2 3 ...(1) and the scanner glass strip (2) under it with isopropyl alcohol on a lintfree cloth. 1 Cleaning the laser scanner window C CAUTION DO NOT use isopropyl alcohol to clean the laser scanner window. Unplug the telephone line cord first, and then unplug the power cord from the AC power...
Users Manual - English
Page 143
...machine from static electricity, DO NOT touch the electrodes shown in the telephone line cord. e Close the front cover. d Put the drum unit and toner cartridge assembly back into the AC power outlet first, and then plug in the illustration. Troubleshooting and routine maintenance c ...Gently clean the laser scanner window (1) by wiping it with a clean soft, dry lintfree cloth. When you have just used the machine, some internal parts of the machine, DO NOT touch the shaded parts shown in the illustration...
...machine from static electricity, DO NOT touch the electrodes shown in the telephone line cord. e Close the front cover. d Put the drum unit and toner cartridge assembly back into the AC power outlet first, and then plug in the illustration. Troubleshooting and routine maintenance c ...Gently clean the laser scanner window (1) by wiping it with a clean soft, dry lintfree cloth. When you have just used the machine, some internal parts of the machine, DO NOT touch the shaded parts shown in the illustration...
Users Manual - English
Page 144
... in case you do not return the blue tab to right several times. 130 e Close the front cover. b Clean the primary corona wire inside the drum unit by gently sliding the blue tab from right to left and left to the home position (b), your printed pages may have vertical black stripes... paper or cloth in the machine. c Return the blue tab and snap it into the home position (b). a Open the front cover and take out the drum unit and toner cartridge assembly. CAUTION If you accidentally spill or scatter toner.
... in case you do not return the blue tab to right several times. 130 e Close the front cover. b Clean the primary corona wire inside the drum unit by gently sliding the blue tab from right to left and left to the home position (b), your printed pages may have vertical black stripes... paper or cloth in the machine. c Return the blue tab and snap it into the home position (b). a Open the front cover and take out the drum unit and toner cartridge assembly. CAUTION If you accidentally spill or scatter toner.
Users Manual - English
Page 145
... so do not touch it with a dry cotton swab until the dust or glue on the drum that matches the print sample, wipe the surface of the OPC drum with your fingers. Cleaning the drum unit C a Take out the drum unit and toner cartridge assembly, and then take out the toner cartridge from the... drum unit. DO NOT clean the surface of the OPC drum with a sharp object, such as you check the ...
... so do not touch it with a dry cotton swab until the dust or glue on the drum that matches the print sample, wipe the surface of the OPC drum with your fingers. Cleaning the drum unit C a Take out the drum unit and toner cartridge assembly, and then take out the toner cartridge from the... drum unit. DO NOT clean the surface of the OPC drum with a sharp object, such as you check the ...