Quick Setup Guide - English
Page 1
...YOU WILL BE THRILLED WITH THE CONVENIENT WAY YOUR NEW MACHINE PERFORMS SO MANY TASKS WITH DAZZLING RESULTS! Unpack the drum unit assembly, including the toner cartridge, and gently rock it A. Close the front cover. 3 Release the Scanner Lock Push the lever up the... machine because they are printed. B. MFC-9700 MFC-9800 FAX ONLY FAX ONLY For use . The TAD answers every TAD:ANSWER MACH. The external TAD automatically answers every call and stores voice messages. CONGRATULATIONS ON PURCHASING THE ULTIMATE BROTHER MACHINE. Load paper in numerical order....
...YOU WILL BE THRILLED WITH THE CONVENIENT WAY YOUR NEW MACHINE PERFORMS SO MANY TASKS WITH DAZZLING RESULTS! Unpack the drum unit assembly, including the toner cartridge, and gently rock it A. Close the front cover. 3 Release the Scanner Lock Push the lever up the... machine because they are printed. B. MFC-9700 MFC-9800 FAX ONLY FAX ONLY For use . The TAD answers every TAD:ANSWER MACH. The external TAD automatically answers every call and stores voice messages. CONGRATULATIONS ON PURCHASING THE ULTIMATE BROTHER MACHINE. Load paper in numerical order....
Users Manual - English
Page 4
...Canada: 1-877-BROTHER (voice) Description Laser Fax Toner Laser Fax Drum Telephone Line ...Cord IEEE-1284 Bi-directional Cable Power Protector for A/C Power, Phone Line Surges and Voltage Spikes (2 outlets) Power Protector for A/C Power, Phone Line Surges and Voltage Spikes (8 outlets) Paper Cassette #2 (Option) Network (LAN) Board (Option) Brother... that country. For best quality results use only genuine Brother accessories, available at most Brother retailers. Ordering Accessories and Supplies IMPORTANT For technical and operational assistance, you must be ...
...Canada: 1-877-BROTHER (voice) Description Laser Fax Toner Laser Fax Drum Telephone Line ...Cord IEEE-1284 Bi-directional Cable Power Protector for A/C Power, Phone Line Surges and Voltage Spikes (2 outlets) Power Protector for A/C Power, Phone Line Surges and Voltage Spikes (8 outlets) Paper Cassette #2 (Option) Network (LAN) Board (Option) Brother... that country. For best quality results use only genuine Brother accessories, available at most Brother retailers. Ordering Accessories and Supplies IMPORTANT For technical and operational assistance, you must be ...
Users Manual - English
Page 6
... This warranty is given only to the first enduse purchaser of the accompanying product (referred to in this warranty as Print Heads, Toner, Drums, Ink Cartridges, Print Cartridges, Refill Ribbons, Therma PLUS Paper and Thermal Paper, etc. failure of the operator to follow operational ...working product, which shall become the property of Brother. is shorter. Exchange Service: When an exchange is NOT covered: Warranty WILL BE VOID by Brother for example (including, but not limited to): ribbons, ink or toner cartridges, toner drum units, print heads, cleaning and/or instances where...
... This warranty is given only to the first enduse purchaser of the accompanying product (referred to in this warranty as Print Heads, Toner, Drums, Ink Cartridges, Print Cartridges, Refill Ribbons, Therma PLUS Paper and Thermal Paper, etc. failure of the operator to follow operational ...working product, which shall become the property of Brother. is shorter. Exchange Service: When an exchange is NOT covered: Warranty WILL BE VOID by Brother for example (including, but not limited to): ribbons, ink or toner cartridges, toner drum units, print heads, cleaning and/or instances where...
Users Manual - English
Page 8
...Toner Cartridge (and Toner Drum Unit on applicable models) during shipping. This warranty states Brother's entire liability and your exclusive remedy against Brother for any failure of such damages. In order to obtain warranty service, the MFC... Service Centers, Distributors, Dealers, Agents or employees, shall create another warranty or modify this MFC/Facsimile machine free of the end-user/purchaser. Internet support: support@brother.ca or browse Brother's Web Site: www.brother.com Brother International Corporation (Canada) Ltd. 1 Rue Hôtel de Ville Dollard-Des-Ormeaux, QC H9B...
...Toner Cartridge (and Toner Drum Unit on applicable models) during shipping. This warranty states Brother's entire liability and your exclusive remedy against Brother for any failure of such damages. In order to obtain warranty service, the MFC... Service Centers, Distributors, Dealers, Agents or employees, shall create another warranty or modify this MFC/Facsimile machine free of the end-user/purchaser. Internet support: support@brother.ca or browse Brother's Web Site: www.brother.com Brother International Corporation (Canada) Ltd. 1 Rue Hôtel de Ville Dollard-Des-Ormeaux, QC H9B...
Users Manual - English
Page 11
... Manual 1-1 Test Sheet Procedure and Product Registration (For USA Only) ....1-2 To Complete Your MFC-9700 Registration On-Line (For USA Only 1-2 MFC-9700 Control Panel Overview 1-3 About Your Machines 1-5 Custom Features 1-5 Do You Have Voice Mail ...Connections 2-1 Packing List 2-1 Choosing a Location 2-2 Important Safety Instructions 2-3 Release the Scanner Lock 2-3 Assembly 2-4 Installing the Drum Unit Assembly (with Toner Cartridge) ....2-4 Paper 2-5 Acceptable Paper 2-5 Paper Capacity of Paper Cassette 2-5 Paper Specification for the Cassette 2-5 Manual Feed...
... Manual 1-1 Test Sheet Procedure and Product Registration (For USA Only) ....1-2 To Complete Your MFC-9700 Registration On-Line (For USA Only 1-2 MFC-9700 Control Panel Overview 1-3 About Your Machines 1-5 Custom Features 1-5 Do You Have Voice Mail ...Connections 2-1 Packing List 2-1 Choosing a Location 2-2 Important Safety Instructions 2-3 Release the Scanner Lock 2-3 Assembly 2-4 Installing the Drum Unit Assembly (with Toner Cartridge) ....2-4 Paper 2-5 Acceptable Paper 2-5 Paper Capacity of Paper Cassette 2-5 Paper Specification for the Cassette 2-5 Manual Feed...
Users Manual - English
Page 21
... Sending a Fax from Your Macintosh® Application 19-3 Setting Up Your Address Book 19-5 Adding a New Member 19-5 Adding a New Group 19-6 Using Brother TWAIN Scanner Driver with Your Apple® Macintosh 19-7 Accessing the Scanner 19-8 Scanning a Document into Your Macintosh G3, G4 or iMac 19-8 Settings in...If You Are Having Difficulty with Your MFC 21-6 Packing and Shipping the MFC 21-13 Lock the Scanner Lock 21-13 Routine Maintenance 21-16 Cleaning the Scanner 21-16 Cleaning the Printer 21-17 Cleaning the Drum Unit 21-18 Replacing the Toner Cartridge 21-18 How to Replace the...
... Sending a Fax from Your Macintosh® Application 19-3 Setting Up Your Address Book 19-5 Adding a New Member 19-5 Adding a New Group 19-6 Using Brother TWAIN Scanner Driver with Your Apple® Macintosh 19-7 Accessing the Scanner 19-8 Scanning a Document into Your Macintosh G3, G4 or iMac 19-8 Settings in...If You Are Having Difficulty with Your MFC 21-6 Packing and Shipping the MFC 21-13 Lock the Scanner Lock 21-13 Routine Maintenance 21-16 Cleaning the Scanner 21-16 Cleaning the Printer 21-17 Cleaning the Drum Unit 21-18 Replacing the Toner Cartridge 21-18 How to Replace the...
Users Manual - English
Page 29
...Test Sheet (For USA only) Note If an item is missing, call Brother Customer Service at 1-800-284-4329 (in USA), 1-877-BROTHER (in Canada) or 1-514-685-6464 (in Montreal). Whenever you transport the MFC, use the packing materials that came with your warranty. See Ordering Accessories ..., page ii for the correct item numbers. If you do not pack the MFC correctly, you have the following items: Bi-directional Parallel Cable CD-ROM Telephone Line Cord Drum Unit Assembly (With free Standard Toner Cartridge - 2 Assembly and Connections 2 Packing List Make sure you may void your...
...Test Sheet (For USA only) Note If an item is missing, call Brother Customer Service at 1-800-284-4329 (in USA), 1-877-BROTHER (in Canada) or 1-514-685-6464 (in Montreal). Whenever you transport the MFC, use the packing materials that came with your warranty. See Ordering Accessories ..., page ii for the correct item numbers. If you do not pack the MFC correctly, you have the following items: Bi-directional Parallel Cable CD-ROM Telephone Line Cord Drum Unit Assembly (With free Standard Toner Cartridge - 2 Assembly and Connections 2 Packing List Make sure you may void your...
Users Manual - English
Page 32
To prevent damage to the drum, do not expose it from side to side five or six times to light for longer than a few minutes. 2 Open the front cover of the MFC. 3 Insert the drum unit assembly into the MFC. 4 Close the front cover. 2-4 ASSEMBLY AND CONNECTIONS Assembly Installing the Drum Unit Assembly (with Toner Cartridge) 1 Unpack the drum unit assembly including the toner cartridge, and gently rock it to distribute the toner evenly inside the cartridge.
To prevent damage to the drum, do not expose it from side to side five or six times to light for longer than a few minutes. 2 Open the front cover of the MFC. 3 Insert the drum unit assembly into the MFC. 4 Close the front cover. 2-4 ASSEMBLY AND CONNECTIONS Assembly Installing the Drum Unit Assembly (with Toner Cartridge) 1 Unpack the drum unit assembly including the toner cartridge, and gently rock it to distribute the toner evenly inside the cartridge.
Users Manual - English
Page 183
... see any jammed paper or other party's fax machine terminated the call Brother Customer Service and tell them the MFC Error number at: In USA: 1-800-284-4329 In Canada: 1-877-BROTHER In Montreal: 1-514-685-6464 See page 21-4. may be jammed inside... T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E 21 - 2 You tried to transmit or receive again. In USA: 1-800-284-4329 In Canada: 1-877-BROTHER In Montreal: 1-514-685-6464 You can't store data in the MFC. Verify the number and try again. A page, piece of the drum unit or toner cartridge is busy.
... see any jammed paper or other party's fax machine terminated the call Brother Customer Service and tell them the MFC Error number at: In USA: 1-800-284-4329 In Canada: 1-877-BROTHER In Montreal: 1-514-685-6464 See page 21-4. may be jammed inside... T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E 21 - 2 You tried to transmit or receive again. In USA: 1-800-284-4329 In Canada: 1-877-BROTHER In Montreal: 1-514-685-6464 You can't store data in the MFC. Verify the number and try again. A page, piece of the drum unit or toner cartridge is busy.
Users Manual - English
Page 186
...O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E Print a few printed page(s) to look messy. When you have to pull paper out the back of the MFC, the fuser may get dirty with toner powder causing the next few copies of the jammed paper from the paper cassette. 3 Gently pull out the jammed paper. 4 Reinstall the... drum unit. 5 Close the front cover. Paper is Jammed near the Drum Unit 1 Open the front cover. 2 Remove the drum unit...
...O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E Print a few printed page(s) to look messy. When you have to pull paper out the back of the MFC, the fuser may get dirty with toner powder causing the next few copies of the jammed paper from the paper cassette. 3 Gently pull out the jammed paper. 4 Reinstall the... drum unit. 5 Close the front cover. Paper is Jammed near the Drum Unit 1 Open the front cover. 2 Remove the drum unit...
Users Manual - English
Page 188
...is set up . Check the primary settings in . (See page 2-8.) • The toner cartridge and drum unit are installed properly. (See page 2-4.) • The interface cable is sending or ...service and its signal comes through the line while your machine is securely connected between the MFC and computer. (See Quick Setup Guide.) • Check to all devices that send...and receive information on your business, a separate line with custom features. For Example: Your Brother machine handles the Caller ID subscriber services. Copy Quality Difficulties Vertical streaks appear in . Try ...
...is set up . Check the primary settings in . (See page 2-8.) • The toner cartridge and drum unit are installed properly. (See page 2-4.) • The interface cable is sending or ...service and its signal comes through the line while your machine is securely connected between the MFC and computer. (See Quick Setup Guide.) • Check to all devices that send...and receive information on your business, a separate line with custom features. For Example: Your Brother machine handles the Caller ID subscriber services. Copy Quality Difficulties Vertical streaks appear in . Try ...
Users Manual - English
Page 191
... can load envelopes from the manual feed slot. If there is empty, load a new stack of paper in the paper cassette, make sure it . The MFC does not feed paper Reinsert the paper firmly, load one . Refer to remove the paper, turn the stack over and put it is paper in... can I clear paper jams? Rough surfaces or thick media can use ? You can cause "smeared pages" -OR-"the toner to see white stripes or faint images and the LCD shows CHANGE DRUM SOON, replace the drum unit with a new one sheet at a time. that are smeared. See Paper Jam, page 21-4. This is...
... can load envelopes from the manual feed slot. If there is empty, load a new stack of paper in the paper cassette, make sure it . The MFC does not feed paper Reinsert the paper firmly, load one . Refer to remove the paper, turn the stack over and put it is paper in... can I clear paper jams? Rough surfaces or thick media can use ? You can cause "smeared pages" -OR-"the toner to see white stripes or faint images and the LCD shows CHANGE DRUM SOON, replace the drum unit with a new one sheet at a time. that are smeared. See Paper Jam, page 21-4. This is...
Users Manual - English
Page 192
... specifications. (See page 2-5.) If you still see dark stripes or toner stains and the LCD shows CHANGE DRUM SOON, replace the drum unit with a new one . Check the MFC's environment; Remove the drum unit and clean the MFC's interior. (See Routine Maintenance and Cleaning the Drum Unit, on pages 21-16 and 21-18.) Make sure that...
... specifications. (See page 2-5.) If you still see dark stripes or toner stains and the LCD shows CHANGE DRUM SOON, replace the drum unit with a new one . Check the MFC's environment; Remove the drum unit and clean the MFC's interior. (See Routine Maintenance and Cleaning the Drum Unit, on pages 21-16 and 21-18.) Make sure that...
Users Manual - English
Page 193
....) Nothing printed on pages 21-16 and 21-18. Example of the drum is necessary to Routine Maintenance and Cleaning the Drum Unit, on the page. A possible cause is that the toner cartridge is placed on printed pages. Make sure the MFC is not empty. Try rocking them from side to light. Wipe electric...
....) Nothing printed on pages 21-16 and 21-18. Example of the drum is necessary to Routine Maintenance and Cleaning the Drum Unit, on the page. A possible cause is that the toner cartridge is placed on printed pages. Make sure the MFC is not empty. Try rocking them from side to light. Wipe electric...
Users Manual - English
Page 195
Leave the toner cartridge installed in the original carton box with the original packing material. 5 Open the front cover. 6 Remove the drum unit. Remove the telephone line cord. 9 Wrap the MFC in the plastic bag and place it in the drum unit. 7 Place the drum unit and toner cartridge assembly into the plastic bag and seal the bag. 8 Close the front cover. Caution Remove the drum unit and toner cartridge assembly. T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E 21 - 14 Fold down the front output bin extension.
Leave the toner cartridge installed in the original carton box with the original packing material. 5 Open the front cover. 6 Remove the drum unit. Remove the telephone line cord. 9 Wrap the MFC in the plastic bag and place it in the drum unit. 7 Place the drum unit and toner cartridge assembly into the plastic bag and seal the bag. 8 Close the front cover. Caution Remove the drum unit and toner cartridge assembly. T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E 21 - 14 Fold down the front output bin extension.
Users Manual - English
Page 196
Keep all separate parts to Brother as shown below: Note If you are returning the MFC to use with your "Exchange" machine. 11 Close the carton and tape it shut. 21 - 15 T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E 10 Pack the drum unit, toner cartridge assembly parallel cable, telephone line cord, AC cord and printed materials in the original carton as part of the Exchange Service, pack only the MFC.
Keep all separate parts to Brother as shown below: Note If you are returning the MFC to use with your "Exchange" machine. 11 Close the carton and tape it shut. 21 - 15 T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E 10 Pack the drum unit, toner cartridge assembly parallel cable, telephone line cord, AC cord and printed materials in the original carton as part of the Exchange Service, pack only the MFC.
Users Manual - English
Page 198
... water. 1 Open the front cover. 2 Remove the drum unit assembly. I Do not use isopropyl alcohol to remove dirt from the control panel. When you have used the MFC, some internal parts of the MFC, never touch the shaded parts as shown in the diagram... below. It may crack the panel. HOT! Do not use isopropyl alcohol to clean the scanner window or toner sensor. I N T E N A N C E Scanner Window 21 - 17 T R O U B L E S H O O T I N G A N D R O U T I N E M A I The drum unit contains toner,...
... water. 1 Open the front cover. 2 Remove the drum unit assembly. I Do not use isopropyl alcohol to remove dirt from the control panel. When you have used the MFC, some internal parts of the MFC, never touch the shaded parts as shown in the diagram... below. It may crack the panel. HOT! Do not use isopropyl alcohol to clean the scanner window or toner sensor. I N T E N A N C E Scanner Window 21 - 17 T R O U B L E S H O O T I N G A N D R O U T I N E M A I The drum unit contains toner,...
Users Manual - English
Page 199
...Tab Home Position ( ) Caution If the tab is running low, the LCD shows TONER LOW. The MFC is a good idea to left several times. 2 Return the tab and snap it into the MFC. (See Replacing the Drum Unit, page 21-21.) 4 Close the front cover. 5 Plug in the ... with a standard toner cartridge that you clean the MFC when you replace the toner cartridge. When discarding used toner cartridge according to local regulations. Cleaning the Drum Unit We recommend placing the drum unit on your local Sanitation Department. Discard the used toner cartridges, keep a new toner cartridge ready for use...
...Tab Home Position ( ) Caution If the tab is running low, the LCD shows TONER LOW. The MFC is a good idea to left several times. 2 Return the tab and snap it into the MFC. (See Replacing the Drum Unit, page 21-21.) 4 Close the front cover. 5 Plug in the ... with a standard toner cartridge that you clean the MFC when you replace the toner cartridge. When discarding used toner cartridge according to local regulations. Cleaning the Drum Unit We recommend placing the drum unit on your local Sanitation Department. Discard the used toner cartridges, keep a new toner cartridge ready for use...
Users Manual - English
Page 200
..., immediately wipe it off or wash it with cold water. 21 - 19 T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E So, never touch the shaded parts shown in the illustration. Place the drum unit on a drop cloth or large piece of disposable paper to Replace the Toner Cartridge WARNING Just after you use the MFC, some internal parts of the drum unit assembly.
..., immediately wipe it off or wash it with cold water. 21 - 19 T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E So, never touch the shaded parts shown in the illustration. Place the drum unit on a drop cloth or large piece of disposable paper to Replace the Toner Cartridge WARNING Just after you use the MFC, some internal parts of the drum unit assembly.
Users Manual - English
Page 201
... is specially formulated to left unpacked for a long period of toner cartridge may void your MFC's warranty. Drum Unit 7 Clean the primary corona wire inside the drum unit by the use only a genuine Brother toner cartridge (TN-430 or TN-460), which is left several times. Toner Cartridge Corona Wire Tab Home Position ( ) T R O U B L E S H O O T I N G A N D R O U T I N E M A I You can use of...
... is specially formulated to left unpacked for a long period of toner cartridge may void your MFC's warranty. Drum Unit 7 Clean the primary corona wire inside the drum unit by the use only a genuine Brother toner cartridge (TN-430 or TN-460), which is left several times. Toner Cartridge Corona Wire Tab Home Position ( ) T R O U B L E S H O O T I N G A N D R O U T I N E M A I You can use of...