Owners Manual
Page 125
...Feeder. party to resume printing when machine will pause its If you will soon run out. ERROR MESSAGE CAUSE ACTION CHANGE DRUM SOON The drum unit is not properly loaded in alphabetical order. CHECK PAPER SIZE Paper Size is open. During the cooling down mode....common error messages, in the Multi- press Fax Start. problem, replace the drum unit with the machine or telephone line. 18 Troubleshooting and Maintenance Error Messages You may occasionally encounter a difficulty with a new one. TONER, you that is ready. Load A4 paper in Polled Waiting mode...
...Feeder. party to resume printing when machine will pause its If you will soon run out. ERROR MESSAGE CAUSE ACTION CHANGE DRUM SOON The drum unit is not properly loaded in alphabetical order. CHECK PAPER SIZE Paper Size is open. During the cooling down mode....common error messages, in the Multi- press Fax Start. problem, replace the drum unit with the machine or telephone line. 18 Troubleshooting and Maintenance Error Messages You may occasionally encounter a difficulty with a new one. TONER, you that is ready. Load A4 paper in Polled Waiting mode...
Owners Manual
Page 126
... NOT ASSIGNED You tried to access a Speed Dial number that is jammed in the PRINT menu of your Brother dealer for service. If you may be jammed inside the drum unit. PAPER JAM The recording paper is not connected to a fax machine. may have installed the Windows®... the Toner Cartridge, page 131.) 118 Chapter 18 Replace the toner cartridge with a new one, or install the toner cartridge into the drum unit. Reduce the print resolution or reduce the complexity of your Brother dealer for service. ERROR MESSAGE CAUSE ACTION MACHINE ERROR XX Machine has a mechanical problem....
... NOT ASSIGNED You tried to access a Speed Dial number that is jammed in the PRINT menu of your Brother dealer for service. If you may be jammed inside the drum unit. PAPER JAM The recording paper is not connected to a fax machine. may have installed the Windows®... the Toner Cartridge, page 131.) 118 Chapter 18 Replace the toner cartridge with a new one, or install the toner cartridge into the drum unit. Reduce the print resolution or reduce the complexity of your Brother dealer for service. ERROR MESSAGE CAUSE ACTION MACHINE ERROR XX Machine has a mechanical problem....
Owners Manual
Page 128
Paper is Jammed near drum unit 120 Chapter 18 Paper is jammed near the Drum Unit or in the Multi-purpose Sheet Feeder 1 Push down the paper lever to pull the jammed paper upward and out of the feeder. 2 Open the top cover and check that a torn piece of paper does not remain inside the machine. 3 Close the top cover. Paper is Jammed in the Fuser Unit 1 Open the top cover by pulling the lever toward you. 2 Remove the drum unit. 3 Gently pull out the jammed paper. 4 Reinstall the drum unit. 5 Close the top cover.
Paper is Jammed near drum unit 120 Chapter 18 Paper is jammed near the Drum Unit or in the Multi-purpose Sheet Feeder 1 Push down the paper lever to pull the jammed paper upward and out of the feeder. 2 Open the top cover and check that a torn piece of paper does not remain inside the machine. 3 Close the top cover. Paper is Jammed in the Fuser Unit 1 Open the top cover by pulling the lever toward you. 2 Remove the drum unit. 3 Gently pull out the jammed paper. 4 Reinstall the drum unit. 5 Close the top cover.
Owners Manual
Page 130
... answer the telephone call is not a fax so it prints garbage. General Printing Difficulties The machine does not print. The toner cartridge and drum unit are the first two lines and last two lines, leaves 62 the screen but try again. Unplug the machine. when I print them... Code (default setting is signalling you sent your document when I view my document on the phone line. My headers or footers appear Most laser printers have text missing. Adjust the top and bottom margins in your Remote Activation Code (default setting is plugged in Fax/Tel (F/T) Mode....
... answer the telephone call is not a fax so it prints garbage. General Printing Difficulties The machine does not print. The toner cartridge and drum unit are the first two lines and last two lines, leaves 62 the screen but try again. Unplug the machine. when I print them... Code (default setting is signalling you sent your document when I view my document on the phone line. My headers or footers appear Most laser printers have text missing. Adjust the top and bottom margins in your Remote Activation Code (default setting is plugged in Fax/Tel (F/T) Mode....
Owners Manual
Page 131
... 76.) Paper Handling Difficulties The machine does not load Check to your PC and you have loaded the Brother software, the PC will show "MFC Connect Failure" each time you can ignore this problem. The LCD shows appears on your multi-purpose sheet... to see white stripes or faint images and the display shows CHANGE DRUM SOON, replace the drum unit with a clean soft cloth. (See Regular Maintenance, page 128 and Cleaning the Drum Unit, page 130.) If you select the Paper Type that suits ...are too dark or light Adjust the print conditions by wiping the scanner windows with a new one.
... 76.) Paper Handling Difficulties The machine does not load Check to your PC and you have loaded the Brother software, the PC will show "MFC Connect Failure" each time you can ignore this problem. The LCD shows appears on your multi-purpose sheet... to see white stripes or faint images and the display shows CHANGE DRUM SOON, replace the drum unit with a clean soft cloth. (See Regular Maintenance, page 128 and Cleaning the Drum Unit, page 130.) If you select the Paper Type that suits ...are too dark or light Adjust the print conditions by wiping the scanner windows with a new one.
Owners Manual
Page 132
... on the page. Make sure that you still have scattered toner and the display shows CHANGE DRUM SOON, replace the drum unit with a new one. DIFFICULTY SUGGESTIONS Printed pages are stained with a new one. If the toner cartridge is not empty. Markings may occur if the machine has not been...page 64.) If you use heatsensitive paper as it will cause this problem. In this case, replace the drum unit with a new one . unit. (See Regular Maintenance, page 128 and Cleaning the Drum Unit, page 130.) Make sure that meets the specifications. (See Acceptable Paper, page 64.) Rough surface ...
... on the page. Make sure that you still have scattered toner and the display shows CHANGE DRUM SOON, replace the drum unit with a new one. DIFFICULTY SUGGESTIONS Printed pages are stained with a new one. If the toner cartridge is not empty. Markings may occur if the machine has not been...page 64.) If you use heatsensitive paper as it will cause this problem. In this case, replace the drum unit with a new one . unit. (See Regular Maintenance, page 128 and Cleaning the Drum Unit, page 130.) Make sure that meets the specifications. (See Acceptable Paper, page 64.) Rough surface ...
Owners Manual
Page 133
... is a consumable and it periodically. DIFFICULTY Printed pages are blurred at the centre or at either edge. Remove the drum unit with a new one. may clear a blurred page by changing the Print Density setting. (See Setting the Print Density, page 30.)-OR-Rough surfaces or thick media can cause a ... by wiping the scanner window with a clean soft cloth. (See Regular Maintenance, page 128.) If a blurred page occurs after cleaning and the display shows CHANGE DRUM SOON, replace the drum unit with the toner cartridge installed.
... is a consumable and it periodically. DIFFICULTY Printed pages are blurred at the centre or at either edge. Remove the drum unit with a new one. may clear a blurred page by changing the Print Density setting. (See Setting the Print Density, page 30.)-OR-Rough surfaces or thick media can cause a ... by wiping the scanner window with a clean soft cloth. (See Regular Maintenance, page 128.) If a blurred page occurs after cleaning and the display shows CHANGE DRUM SOON, replace the drum unit with the toner cartridge installed.
Owners Manual
Page 134
... and toner cartridge assembly into the plastic bag and seal the bag completely. Leave the toner cartridge installed in the drum unit. Remove the paper support and close the paper tray and extension. 126 Chapter 18 Packing and Shipping the Machine Whenever you could void your ... machine from the telephone wall jack. 2 Unplug the machine from the AC outlet. 3 Unplug the Parallel cable or USB cable from the machine. Remove the drum unit and toner cartridge assembly. If you do not pack the machine correctly, you transport the machine, use the packing materials that came with the...
... and toner cartridge assembly into the plastic bag and seal the bag completely. Leave the toner cartridge installed in the drum unit. Remove the paper support and close the paper tray and extension. 126 Chapter 18 Packing and Shipping the Machine Whenever you could void your ... machine from the telephone wall jack. 2 Unplug the machine from the AC outlet. 3 Unplug the Parallel cable or USB cable from the machine. Remove the drum unit and toner cartridge assembly. If you do not pack the machine correctly, you transport the machine, use the packing materials that came with the...
Owners Manual
Page 135
8 Wrap the machine in the original carton with the original packing material. Place documents (manual, printed material and CD-ROM) and a paper support into the carton. 9 Place the drum unit and toner cartridge assembly, filter cores, cable ties, telephone line cord, power cord and printer cable into the carton as shown below. 10 Close the carton and tape it in the plastic bag and place it shut. Troubleshooting and Maintenance 127 MAINTENANCE
8 Wrap the machine in the original carton with the original packing material. Place documents (manual, printed material and CD-ROM) and a paper support into the carton. 9 Place the drum unit and toner cartridge assembly, filter cores, cable ties, telephone line cord, power cord and printer cable into the carton as shown below. 10 Close the carton and tape it in the plastic bag and place it shut. Troubleshooting and Maintenance 127 MAINTENANCE
Owners Manual
Page 136
... bar and the glass strip under the bar with isopropyl alcohol on a lint-free cloth. Avoid using thinners or other organic solvents to clean the drum unit during this routine. Clean the glass platen and the white film with isopropyl alcohol on a lint free cloth. Regular Maintenance You can keep the...
... bar and the glass strip under the bar with isopropyl alcohol on a lint-free cloth. Avoid using thinners or other organic solvents to clean the drum unit during this routine. Clean the glass platen and the white film with isopropyl alcohol on a lint free cloth. Regular Maintenance You can keep the...
Owners Manual
Page 137
... extremely HOT! Troubleshooting and Maintenance 129 MAINTENANCE 1 Open the top cover. 2 Remove the drum unit assembly. 3 Wipe the electric terminals with a clean soft dry cloth. When you have used the machine, some internal parts of the machine, never touch the shaded parts shown in the diagram below. It...sensor. If toner scatters and your hands or clothes get dirty, immediately wipe or wash it off with your finger. • Handle the drum unit carefully as it contains toner. Do not use isopropyl alcohol to remove dirt from the control panel. Cleaning the Printer • Do...
... extremely HOT! Troubleshooting and Maintenance 129 MAINTENANCE 1 Open the top cover. 2 Remove the drum unit assembly. 3 Wipe the electric terminals with a clean soft dry cloth. When you have used the machine, some internal parts of the machine, never touch the shaded parts shown in the diagram below. It...sensor. If toner scatters and your hands or clothes get dirty, immediately wipe or wash it off with your finger. • Handle the drum unit carefully as it contains toner. Do not use isopropyl alcohol to remove dirt from the control panel. Cleaning the Printer • Do...
Owners Manual
Page 138
... on a drop cloth or large piece of disposable paper to avoid spilling and scattering toner. 1 Turn the drum unit upside down carefully. 2 Clean the primary corona wire inside the drum unit by gently sliding the tab from right to left several times. 3 Return the tab to the home position (w ...mark position) before reinstalling the drum unit. Cleaning the Drum Unit We recommend you do not position the tab at the home position, printed pages may have vertical stripes. 4 Install the drum unit into the machine. (See Replacing the Drum Unit, page 134.) 5 Close the top cover. ...
... on a drop cloth or large piece of disposable paper to avoid spilling and scattering toner. 1 Turn the drum unit upside down carefully. 2 Clean the primary corona wire inside the drum unit by gently sliding the tab from right to left several times. 3 Return the tab to the home position (w ...mark position) before reinstalling the drum unit. Cleaning the Drum Unit We recommend you do not position the tab at the home position, printed pages may have vertical stripes. 4 Install the drum unit into the machine. (See Replacing the Drum Unit, page 134.) 5 Close the top cover. ...
Owners Manual
Page 140
...it stops. To remove the drum unit, hold each side of disposable paper to the front. Make sure the top cover is completely closed, by pulling the lever toward you and lifting the cover. Toner Cartridge Drum Unit 3 Remove the old toner cartridge from the drum unit by its handles and ...gently lift the drum forward toward you . Top Cover Drum Unit Place the drum unit on a drop cloth or large piece of the drum by gently pulling it off or wash them...
...it stops. To remove the drum unit, hold each side of disposable paper to the front. Make sure the top cover is completely closed, by pulling the lever toward you and lifting the cover. Toner Cartridge Drum Unit 3 Remove the old toner cartridge from the drum unit by its handles and ...gently lift the drum forward toward you . Top Cover Drum Unit Place the drum unit on a drop cloth or large piece of the drum by gently pulling it off or wash them...
Owners Manual
Page 141
...formulated to side five or six times, and then remove the protective seal. Toner Cartridge 6 Slide the new toner cartridge into the machine. Drum Unit Toner Cartridge MAINTENANCE Troubleshooting and Maintenance 133 4 Unpack the new toner cartridge. If a toner cartridge is left unpacked for a long period...the toner life is shortened. • You can use only a genuine Brother toner cartridge (TN-8000 series), which is exactly aligned with the guide slot in the drum unit. Using another brand of the drum unit. Place the used toner cartridge into the aluminium bag and discard it...
...formulated to side five or six times, and then remove the protective seal. Toner Cartridge 6 Slide the new toner cartridge into the machine. Drum Unit Toner Cartridge MAINTENANCE Troubleshooting and Maintenance 133 4 Unpack the new toner cartridge. If a toner cartridge is left unpacked for a long period...the toner life is shortened. • You can use only a genuine Brother toner cartridge (TN-8000 series), which is exactly aligned with the guide slot in the drum unit. Using another brand of the drum unit. Place the used toner cartridge into the aluminium bag and discard it...
Owners Manual
Page 142
...number of its life. If the screen displays CHANGE DRUM SOON, the drum unit is shown, then the drum unit should be replaced. You may be printed by your Brother dealer. When removing the drum unit, handle carefully because it stops. 8 Reinstall the drum unit into the machine and close the top cover..... You should clean the machine. Even if the display shows CHANGE DRUM SOON, you replace the drum unit. When you replace the drum unit, you should clean the machine when you may need to replace the current one from your drum. 134 Chapter 18 7 Gently turn the lever on paper. However,...
...number of its life. If the screen displays CHANGE DRUM SOON, the drum unit is shown, then the drum unit should be replaced. You may be printed by your Brother dealer. When removing the drum unit, handle carefully because it stops. 8 Reinstall the drum unit into the machine and close the top cover..... You should clean the machine. Even if the display shows CHANGE DRUM SOON, you replace the drum unit. When you replace the drum unit, you should clean the machine when you may need to replace the current one from your drum. 134 Chapter 18 7 Gently turn the lever on paper. However,...
Owners Manual
Page 143
... only genuine Brother toner, and the product should be careful. Top Cover Drum Unit 3 Remove the toner cartridge from the drum unit and keep it in a clean, dust-free environment with adequate ventilation. So please be used the machine, some internal parts of disposable paper to replace the drum unit: ...1 Open the top cover. 2 Remove the old drum unit. Place the drum unit on an old cloth or large piece of the machine will be extremely ...
... only genuine Brother toner, and the product should be careful. Top Cover Drum Unit 3 Remove the toner cartridge from the drum unit and keep it in a clean, dust-free environment with adequate ventilation. So please be used the machine, some internal parts of disposable paper to replace the drum unit: ...1 Open the top cover. 2 Remove the old drum unit. Place the drum unit on an old cloth or large piece of the machine will be extremely ...
Owners Manual
Page 144
...excessive direct sunlight or room light, the unit may be damaged. • Handle the toner cartridge and the drum unit carefully because they contain toner. New Drum Unit Old Drum Unit Aluminum Bag Starter Sheet Do NOT remove the Starter Sheet! • Do not pull or force the ...starter sheet from domestic rubbish. 4 Wait to unpack the new drum unit until immediately before installing it according to local regulations. When discarding used drum unit according to unpack the drum unit immediately before installing it. It will be ejected automatically. • Wait to ...
...excessive direct sunlight or room light, the unit may be damaged. • Handle the toner cartridge and the drum unit carefully because they contain toner. New Drum Unit Old Drum Unit Aluminum Bag Starter Sheet Do NOT remove the Starter Sheet! • Do not pull or force the ...starter sheet from domestic rubbish. 4 Wait to unpack the new drum unit until immediately before installing it according to local regulations. When discarding used drum unit according to unpack the drum unit immediately before installing it. It will be ejected automatically. • Wait to ...
Owners Manual
Page 145
Do not pull or force the starter sheet from the machine. Close the top cover. 7 The machine will automatically eject the starter sheet. 5 Reinstall the toner cartridge into the new drum unit. (See Replacing the Toner Cartridge, page 131.) Drum Unit Toner Cartridge 6 Holding the new drum unit by the handles, install it. Clear Plastic Starter Sheet Troubleshooting and Maintenance 137 MAINTENANCE
Do not pull or force the starter sheet from the machine. Close the top cover. 7 The machine will automatically eject the starter sheet. 5 Reinstall the toner cartridge into the new drum unit. (See Replacing the Toner Cartridge, page 131.) Drum Unit Toner Cartridge 6 Holding the new drum unit by the handles, install it. Clear Plastic Starter Sheet Troubleshooting and Maintenance 137 MAINTENANCE
Owners Manual
Page 150
...(when loading A4 paper from the multipurpose sheet feeder) 142 Chapter 20 Drum Unit: Life Expectancy: 8,000 pages at 1 page per job There are many factors that determine the actual drum life, such as temperature, humidity, type of paper and toner that you...Workstation Version 4.0 driver supporting Brother Native Compression mode and bi-directional capability Apple® Macintosh® QuickDraw® Driver for OS 8.5/8.5.1/8.6/9.0/9.0.4/9.1 Bi-directional parallel cable (IEEE-1284) USB (Universal Serial Bus) Interface 8 MB Electrophotography by semiconductor laser beam scanning 600 dots/inch ...
...(when loading A4 paper from the multipurpose sheet feeder) 142 Chapter 20 Drum Unit: Life Expectancy: 8,000 pages at 1 page per job There are many factors that determine the actual drum life, such as temperature, humidity, type of paper and toner that you...Workstation Version 4.0 driver supporting Brother Native Compression mode and bi-directional capability Apple® Macintosh® QuickDraw® Driver for OS 8.5/8.5.1/8.6/9.0/9.0.4/9.1 Bi-directional parallel cable (IEEE-1284) USB (Universal Serial Bus) Interface 8 MB Electrophotography by semiconductor laser beam scanning 600 dots/inch ...
Owners Manual
Page 152
... of Northern Telecom Limited. NT is a trademark of International Business Machines Corporation. All other brand and product names mentioned in this product are registered trademarks of Apple Computer, Inc. Brother reserves the right to make changes without notice. Windows,...Model Name Description Laser Fax Toner TN-8000 Laser Fax Drum DR-8000 144 Chapter 20 Trademarks Multi-Function Link Pro is a registered trademark of this User's Guide are registered trademark of their respective companies. Brother is registered trademark of Brother Industries, Ltd...
... of Northern Telecom Limited. NT is a trademark of International Business Machines Corporation. All other brand and product names mentioned in this product are registered trademarks of Apple Computer, Inc. Brother reserves the right to make changes without notice. Windows,...Model Name Description Laser Fax Toner TN-8000 Laser Fax Drum DR-8000 144 Chapter 20 Trademarks Multi-Function Link Pro is a registered trademark of this User's Guide are registered trademark of their respective companies. Brother is registered trademark of Brother Industries, Ltd...