Quick Setup Guide - English
Page 15
... the Select Features screen appears, check PS Printer Driver, and then continue following the on -screen instructions. f When the Brother MFL-Pro Suite Software License Agreement window appears, click Yes if you do not want to the next step. 15 h If you agree to ... window appears, click Yes if you want to the Software License Agreement. Windows® Macintosh USB USB Note • If the installation does not continue automatically, open the main menu again by the installation of ScanSoft™ PaperPort™ 11SE will automatically start and is followed by ejecting and then...
... the Select Features screen appears, check PS Printer Driver, and then continue following the on -screen instructions. f When the Brother MFL-Pro Suite Software License Agreement window appears, click Yes if you do not want to the next step. 15 h If you agree to ... window appears, click Yes if you want to the Software License Agreement. Windows® Macintosh USB USB Note • If the installation does not continue automatically, open the main menu again by the installation of ScanSoft™ PaperPort™ 11SE will automatically start and is followed by ejecting and then...
Quick Setup Guide - English
Page 16
... any of the screens during the installation. b When the On-Line Registration screen is displayed, make your selection and follow the on . The installation will continue automatically. Note For Windows Vista®, when this window. Then click Next. 16 It may take a few seconds for all screens to your computer. 18... this screen appears, select the check box and click Install to the USB connector on the machine marked with the symbol. The installation screens appear one after another. a Remove the label covering the USB interface connector.
... any of the screens during the installation. b When the On-Line Registration screen is displayed, make your selection and follow the on . The installation will continue automatically. Note For Windows Vista®, when this window. Then click Next. 16 It may take a few seconds for all screens to your computer. 18... this screen appears, select the check box and click Install to the USB connector on the machine marked with the symbol. The installation screens appear one after another. a Remove the label covering the USB interface connector.
Quick Setup Guide - English
Page 21
...automatically start and is followed by ejecting and then reinserting the CD-ROM or double-click the Start.exe program from the root folder, and continue from step c to the Software License Agreement. 21 d When the ScanSoft™ PaperPort™ 11SE License Agreement window appears, click Yes if... If the model name screen appears, choose your CD-ROM drive. Note If the Brother screen does not appear automatically, go to the Software License Agreement. c Click Install MFL-Pro Suite. f When the Brother MFL-Pro Suite Software License Agreement window appears, click Yes if you agree to My ...
...automatically start and is followed by ejecting and then reinserting the CD-ROM or double-click the Start.exe program from the root folder, and continue from step c to the Software License Agreement. 21 d When the ScanSoft™ PaperPort™ 11SE License Agreement window appears, click Yes if... If the model name screen appears, choose your CD-ROM drive. Note If the Brother screen does not appear automatically, go to the Software License Agreement. c Click Install MFL-Pro Suite. f When the Brother MFL-Pro Suite Software License Agreement window appears, click Yes if you agree to My ...
Quick Setup Guide - English
Page 22
...network, choose the machine from your network by following the onscreen instructions. j If you do not want to enable network connection and continue with your network, the following the on how to monitor the machine status and error notification from the list, and then click Next...Professional x64 Edition/ Windows Vista® users, when this screen appears, choose Change the Firewall port settings to install the PS driver (Brother's BR-Script Driver), choose Custom Install and then follow the on -screen instructions. See Print the Network Configuration List on your network ...
...network, choose the machine from your network by following the onscreen instructions. j If you do not want to enable network connection and continue with your network, the following the on how to monitor the machine status and error notification from the list, and then click Next...Professional x64 Edition/ Windows Vista® users, when this screen appears, choose Change the Firewall port settings to install the PS driver (Brother's BR-Script Driver), choose Custom Install and then follow the on -screen instructions. See Print the Network Configuration List on your network ...
Users Manual - English
Page 140
... units. (See Cleaning the corona wires on the telephone line. If the problem continues, call the country where you probably had a bad connection, with the sending machine. Visit us at 1-877-BROTHER (1-877-276-8437) (in USA) or 1-877-BROTHER (in Canada). Printing or printing received faxes Difficulties Condensed print ... dirty. Ask the other party to see if the problem is caused by yourself. C Troubleshooting and routine maintenance C Troubleshooting C IMPORTANT For technical help , the Brother Solutions Center offers the latest FAQs and troubleshooting tips.
... units. (See Cleaning the corona wires on the telephone line. If the problem continues, call the country where you probably had a bad connection, with the sending machine. Visit us at 1-877-BROTHER (1-877-276-8437) (in USA) or 1-877-BROTHER (in Canada). Printing or printing received faxes Difficulties Condensed print ... dirty. Ask the other party to see if the problem is caused by yourself. C Troubleshooting and routine maintenance C Troubleshooting C IMPORTANT For technical help , the Brother Solutions Center offers the latest FAQs and troubleshooting tips.
Users Manual - English
Page 142
...of rings programmed on page 49.) Make sure your Brother machine's Easy Receive feature is set your answering machine... 5 Set your answering machine to answer calls. 6 Set your Brother machine's Receive Mode to External TAD. (See Receive Mode settings ...your fax line. Receiving Faxes (continued) Difficulties Cannot receive a fax. (continued) Suggestions Another device or service at...telephone jack to your Brother machine's LINE jack. 2 Remove the protective cap from your Brother machine's EXT jack,...answering device) on the same line as the Brother machine, make sure your answering machine is ...
...of rings programmed on page 49.) Make sure your Brother machine's Easy Receive feature is set your answering machine... 5 Set your answering machine to answer calls. 6 Set your Brother machine's Receive Mode to External TAD. (See Receive Mode settings ...your fax line. Receiving Faxes (continued) Difficulties Cannot receive a fax. (continued) Suggestions Another device or service at...telephone jack to your Brother machine's LINE jack. 2 Remove the protective cap from your Brother machine's EXT jack,...answering device) on the same line as the Brother machine, make sure your answering machine is ...
Users Manual - English
Page 143
... to access the Setup Receive and Setup Send menus. To free up . If the problem continues, ask the telephone company to check your machine answers, hang up extra C memory, you ...fax storage (see Checking and canceling waiting jobs on page 155.) Cannot send a fax. (For MFC-9320CW only) Contact your administrator to check your machine, it to Off. (See Easy Receive on...page 23.) Vertical black lines when sending. Try avoiding this problem. When your telephone line. Brother's ECM feature should help overcome this problem by turning Easy Receive to turn off Remote Fax...
... to access the Setup Receive and Setup Send menus. To free up . If the problem continues, ask the telephone company to check your machine answers, hang up extra C memory, you ...fax storage (see Checking and canceling waiting jobs on page 155.) Cannot send a fax. (For MFC-9320CW only) Contact your administrator to check your machine, it to Off. (See Easy Receive on...page 23.) Vertical black lines when sending. Try avoiding this problem. When your telephone line. Brother's ECM feature should help overcome this problem by turning Easy Receive to turn off Remote Fax...
Users Manual - English
Page 145
...scanning does not work . In PaperPort™ 11SE, click File, Scan or Get Photo and choose the Brother TWAIN driver. See Network difficulties on page 130. (For MFC-9320CW only) Contact your administrator to reduce the print resolution. (See Advanced tab in 1' printing. The ... Paper Jam message. Software difficulties Difficulties Cannot install software or print. There is printed. Troubleshooting and routine maintenance Printing difficulties (continued) Difficulties Suggestions The headers or footers appear when the document displays on the screen but they do not show up when it ...
...scanning does not work . In PaperPort™ 11SE, click File, Scan or Get Photo and choose the Brother TWAIN driver. See Network difficulties on page 130. (For MFC-9320CW only) Contact your administrator to reduce the print resolution. (See Advanced tab in 1' printing. The ... Paper Jam message. Software difficulties Difficulties Cannot install software or print. There is printed. Troubleshooting and routine maintenance Printing difficulties (continued) Difficulties Suggestions The headers or footers appear when the document displays on the screen but they do not show up when it ...
Users Manual - English
Page 146
...Reconnect the LAN cable to the hub to verify that the cable and network connections are good. If the connections are good, the lower LED of the back panel of the paper could cause this problem occurs when making copies or printing received faxes, turn Toner Save mode to Off... Page Setup or Document Setup menu of the printer driver, click the Settings button and check the Enhance Black Printing check box. Paper handling difficulties (continued) Difficulties How do I use thin paper, plain paper, thick paper, bond paper, recycled paper, envelopes and labels that suits the print media type ...
...Reconnect the LAN cable to the hub to verify that the cable and network connections are good. If the connections are good, the lower LED of the back panel of the paper could cause this problem occurs when making copies or printing received faxes, turn Toner Save mode to Off... Page Setup or Document Setup menu of the printer driver, click the Settings button and check the Enhance Black Printing check box. Paper handling difficulties (continued) Difficulties How do I use thin paper, plain paper, thick paper, bond paper, recycled paper, envelopes and labels that suits the print media type ...
Users Manual - English
Page 147
...". 2. In Name or IP address (for example "Brother PC Fax receiving". 2. i Make sure that Windows Firewall on the General tab is set to configure Windows® Firewall. Troubleshooting and routine maintenance Network difficulties (continued) Difficulties Suggestions The network scanning feature does not work ...and Settings... Make sure UDP is chosen. 6. h To add port 137 for network scanning, enter the information below : 1. In Internal Port number for this service: Enter "54925". 5. The network PC Fax Receive feature does not work. (Windows®) The firewall ...
...". 2. In Name or IP address (for example "Brother PC Fax receiving". 2. i Make sure that Windows Firewall on the General tab is set to configure Windows® Firewall. Troubleshooting and routine maintenance Network difficulties (continued) Difficulties Suggestions The network scanning feature does not work ...and Settings... Make sure UDP is chosen. 6. h To add port 137 for network scanning, enter the information below : 1. In Internal Port number for this service: Enter "54925". 5. The network PC Fax Receive feature does not work. (Windows®) The firewall ...
Users Manual - English
Page 148
... Click the Add port... i Make sure that Windows Firewall on the General tab is not solved, turn on your PC may have triggered the machine's internal safety mechanisms. Turn the machine off the machine. e Click the Add port... In Name: Enter any description. (for ten minutes, then plug in ... work . Suggestions (Windows Vista®) a Click the Start button, Control Panel, Network and Internet, Windows Firewall and click Change settings. Wait for example "Brother PC Fax") 2. Network difficulties (continued) Difficulties The network scanning feature does not work .
... Click the Add port... i Make sure that Windows Firewall on the General tab is not solved, turn on your PC may have triggered the machine's internal safety mechanisms. Turn the machine off the machine. e Click the Add port... In Name: Enter any description. (for ten minutes, then plug in ... work . Suggestions (Windows Vista®) a Click the Start button, Control Panel, Network and Internet, Windows Firewall and click Change settings. Wait for example "Brother PC Fax") 2. Network difficulties (continued) Difficulties The network scanning feature does not work .
Users Manual - English
Page 152
... on page 164.) Adjust the color by using the custom setting in the driver and by using the control panel of the drum unit, visit us at http://solutions.brother.com/ to view our FAQs and troubleshooting tips. If the problem continues, put in a new toner cartridge. (...See Replacing a Toner cartridge on page 168.) To identify the color of the toner cartridge, visit us at http://solutions.brother.com/ to view our FAQs and troubleshooting tips. 136 The machine may...
... on page 164.) Adjust the color by using the custom setting in the driver and by using the control panel of the drum unit, visit us at http://solutions.brother.com/ to view our FAQs and troubleshooting tips. If the problem continues, put in a new toner cartridge. (...See Replacing a Toner cartridge on page 168.) To identify the color of the toner cartridge, visit us at http://solutions.brother.com/ to view our FAQs and troubleshooting tips. 136 The machine may...
Users Manual - English
Page 157
...1 The toner cartridge color with any sophisticated office product, errors may occur and consumable items may need more help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips: C Visit us at http://solutions.brother.com/ Error Message Cause Action Access Error (MFC-9320CW only) The ...machine again. 141 If this happens, your dealer or Brother Customer Service. Reinsert the device and try it in the drum. The toner cartridge is indicated on page 182.) If the problem continues, call your machine identifies the error or required routine ...
...1 The toner cartridge color with any sophisticated office product, errors may occur and consumable items may need more help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips: C Visit us at http://solutions.brother.com/ Error Message Cause Action Access Error (MFC-9320CW only) The ...machine again. 141 If this happens, your dealer or Brother Customer Service. Reinsert the device and try it in the drum. The toner cartridge is indicated on page 182.) If the problem continues, call your machine identifies the error or required routine ...
Users Manual - English
Page 158
...cover of the machine, and then close the fuser cover and press Black Start or Color Start. You cannot change the Receive Mode from the power for several minutes. that is... not installed correctly. If this error message appears again, replace the DIMM with a new one. (See Installing extra memory on page 122.) The other person or other fax machine's polling...error. The top cover is not closed completely. See Transferring your telephone line. If the problem continues, call . During the cooling down mode. Set Distinctive Ring to send or receive again. ...
...cover of the machine, and then close the fuser cover and press Black Start or Color Start. You cannot change the Receive Mode from the power for several minutes. that is... not installed correctly. If this error message appears again, replace the DIMM with a new one. (See Installing extra memory on page 122.) The other person or other fax machine's polling...error. The top cover is not closed completely. See Transferring your telephone line. If the problem continues, call . During the cooling down mode. Set Distinctive Ring to send or receive again. ...
Users Manual - English
Page 159
... loaded in the paper tray. Replace Drums message. Replace Drum(X) 1 message. C Drum End Soon(X) 1 The drum unit for the color Buy new drum unit for 15 minutes with a new one of paper or paper is out of the following: Refill the paper in the paper tray and press Black Start...the LCD before you get a its life. Jam Rear The paper is jammed inside the (See Paper jams on page 147.) If the problem continues, call Brother Customer Service. Jam Tray The paper is indicated on the LCD. (See Replacing the drum units on . Turn the power switch off for the...
... loaded in the paper tray. Replace Drums message. Replace Drum(X) 1 message. C Drum End Soon(X) 1 The drum unit for the color Buy new drum unit for 15 minutes with a new one of paper or paper is out of the following: Refill the paper in the paper tray and press Black Start...the LCD before you get a its life. Jam Rear The paper is jammed inside the (See Paper jams on page 147.) If the problem continues, call Brother Customer Service. Jam Tray The paper is indicated on the LCD. (See Replacing the drum units on . Turn the power switch off for the...
Users Manual - English
Page 160
... change. Fax sending or copy operation in progress Do one of the following : Press Black Start or Color Start to remove any condensation from the memory. (See Out of memory message on page 147.) If the problem continues, call Brother Customer Service. The protect switch of the USB Flash ... toner box on . Error Message No Response/Busy No Toner No Waste Toner Out of Memory Print Unable XX Print Unable 1A Protected Device (MFC-9320CW only) Cause Action The number you dialed does not Verify the number and try again. Clear the data from inside the machine...
... change. Fax sending or copy operation in progress Do one of the following : Press Black Start or Color Start to remove any condensation from the memory. (See Out of memory message on page 147.) If the problem continues, call Brother Customer Service. The protect switch of the USB Flash ... toner box on . Error Message No Response/Busy No Toner No Waste Toner Out of Memory Print Unable XX Print Unable 1A Protected Device (MFC-9320CW only) Cause Action The number you dialed does not Verify the number and try again. Clear the data from inside the machine...
Users Manual - English
Page 161
... If the problem continues, call Brother Customer Service. Call Brother Customer Service or a Brother Authorized Service Center to replace the fuser unit. Rename the File (MFC-9320CW only) There is ...Brother Customer Service at: 1-877-BROTHER (1-877-276-8437) (in USA) 1-877-BROTHER (in Canada) or to locate a Brother Authorized Service Center, visit us at : http://www.brother-usa.com/service/ Replace PF Kit It is time to save . Do one...the drum unit for the color indicated for the indicated color. Troubleshooting and routine maintenance Error Message Cause Action Registration Registration ...
... If the problem continues, call Brother Customer Service. Call Brother Customer Service or a Brother Authorized Service Center to replace the fuser unit. Rename the File (MFC-9320CW only) There is ...Brother Customer Service at: 1-877-BROTHER (1-877-276-8437) (in USA) 1-877-BROTHER (in Canada) or to locate a Brother Authorized Service Center, visit us at : http://www.brother-usa.com/service/ Replace PF Kit It is time to save . Do one...the drum unit for the color indicated for the indicated color. Troubleshooting and routine maintenance Error Message Cause Action Registration Registration ...
Users Manual - English
Page 162
...then reconnect it. (The machine can be open and press Black Start or Color Start. The machine has a mechanical problem. There are too many files stored on page 147.) If the problem continues, call Brother Customer Service. The waste toner box is not the correct size. An incompatible ...for the color that is indicated on page 182.) Disconnect the machine from has been connected to be open. Error Message Replace Toner Replace WT Box Scan Unable XX Short paper Size mismatch Small paper Toner Low Too Many Files (MFC-9320CW only) Unusable Device (MFC-9320CW only...
...then reconnect it. (The machine can be open and press Black Start or Color Start. The machine has a mechanical problem. There are too many files stored on page 147.) If the problem continues, call Brother Customer Service. The waste toner box is not the correct size. An incompatible ...for the color that is indicated on page 182.) Disconnect the machine from has been connected to be open. Error Message Replace Toner Replace WT Box Scan Unable XX Short paper Size mismatch Small paper Toner Low Too Many Files (MFC-9320CW only) Unusable Device (MFC-9320CW only...
Users Manual - English
Page 167
... the green tabs at the left and right hand sides toward you have just used the machine, some internal parts of the fuser unit. CAUTION HOT SURFACE After you and fold down before continuing to cool down the fuser cover (1). e Close the fuser cover (1). 1 f Fully close the back cover. Wait at the...
... the green tabs at the left and right hand sides toward you have just used the machine, some internal parts of the fuser unit. CAUTION HOT SURFACE After you and fold down before continuing to cool down the fuser cover (1). e Close the fuser cover (1). 1 f Fully close the back cover. Wait at the...
Users Manual - English
Page 168
... toner cartridge carefully. Repeat this for all the drum unit and toner cartridge assemblies. 1 CAUTION HOT SURFACE After you have just used the machine, some internal parts of disposable paper or cloth underneath it off with a sheet of the machine will be extremely hot. Wait at once. 152 Leave the machine... the scanner is jammed inside the machine C If the LCD shows Jam Inside, follow these steps: a Turn off for 10 minutes to cool down before continuing to the next step.
... toner cartridge carefully. Repeat this for all the drum unit and toner cartridge assemblies. 1 CAUTION HOT SURFACE After you have just used the machine, some internal parts of disposable paper or cloth underneath it off with a sheet of the machine will be extremely hot. Wait at once. 152 Leave the machine... the scanner is jammed inside the machine C If the LCD shows Jam Inside, follow these steps: a Turn off for 10 minutes to cool down before continuing to the next step.