Users Manual - English
Page 22
... I-1 Remote Retrieval Access Card R-1 xx 22 Troubleshooting and Routine Maintenance 22-1 Troubleshooting 22-1 Error Messages 22-1 Document Jam 22-4 Paper Jam 22-4 Paper is Jammed in the Multi-purpose Paper Cassette . 22-5 Paper is Jammed near the Drum Unit 22-5 Paper is Jammed in the Fuser Unit 22-5 If You Are Having Difficulty with Your Machine 22-6 Packing and Shipping...
... I-1 Remote Retrieval Access Card R-1 xx 22 Troubleshooting and Routine Maintenance 22-1 Troubleshooting 22-1 Error Messages 22-1 Document Jam 22-4 Paper Jam 22-4 Paper is Jammed in the Multi-purpose Paper Cassette . 22-5 Paper is Jammed near the Drum Unit 22-5 Paper is Jammed in the Fuser Unit 22-5 If You Are Having Difficulty with Your Machine 22-6 Packing and Shipping...
Users Manual - English
Page 65
... standard (17 lb-24 lb) paper when using heavier paper, feed each one individually through the machine. DO NOT use curled, wrinkled, folded or ripped paper, or paper with staples, paper clips, paste or tape attached. Your machine can hold up to 30 Pages, feeding each sheet individually to prevent paper jams. DO NOT use cardboard, newspaper or...
... standard (17 lb-24 lb) paper when using heavier paper, feed each one individually through the machine. DO NOT use curled, wrinkled, folded or ripped paper, or paper with staples, paper clips, paste or tape attached. Your machine can hold up to 30 Pages, feeding each sheet individually to prevent paper jams. DO NOT use cardboard, newspaper or...
Users Manual - English
Page 110
... O T H E R M A C H I N E A S A P R I Select the print command from your PC. When printing is finished, it loads paper from the paper cassette. Very thin or very thick paper is possible that a paper jam may occur or the print quality might not be adjusted to the machine. When the machine receives print data from your computer, it...2-6.) Use the manual feed slot for the printer driver.) Please select LPT1 on one side of paper: letter, legal, A4, B5 and A5 plain paper. Before reinserting the paper, straighten it is not recommended. The machine prints all the even-numbered pages ...
... O T H E R M A C H I N E A S A P R I Select the print command from your PC. When printing is finished, it loads paper from the paper cassette. Very thin or very thick paper is possible that a paper jam may occur or the print quality might not be adjusted to the machine. When the machine receives print data from your computer, it...2-6.) Use the manual feed slot for the printer driver.) Please select LPT1 on one side of paper: letter, legal, A4, B5 and A5 plain paper. Before reinserting the paper, straighten it is not recommended. The machine prints all the even-numbered pages ...
Users Manual - English
Page 196
... USA: 1-800-284-4329 In Canada: 1-877-BROTHER In Montreal: 1-514-685-6464 The paper is telling you see page 22-4. Reinstall the toner cartridge. -OR- But the toner is depleted and the machine is jammed in the machine. Toner cartridge is not possible. ... Messages Cause Action A page, piece of paper or paper clip, etc. Do not pull the paper out until you can still print. Open the front cover. Order a new toner cartridge now. 22 - 3 T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E Replace the toner cartridge with a new one. (See Page 22-18.) If the...
... USA: 1-800-284-4329 In Canada: 1-877-BROTHER In Montreal: 1-514-685-6464 The paper is telling you see page 22-4. Reinstall the toner cartridge. -OR- But the toner is depleted and the machine is jammed in the machine. Toner cartridge is not possible. ... Messages Cause Action A page, piece of paper or paper clip, etc. Do not pull the paper out until you can still print. Open the front cover. Order a new toner cartridge now. 22 - 3 T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E Replace the toner cartridge with a new one. (See Page 22-18.) If the...
Users Manual - English
Page 197
... Press Stop/Exit. After you must find out where the paper is stuck. Front view Rear view T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E 22 - 4 Paper Jam Before you can clear a printer jam error, you use force to pull the jammed paper from the paper tray because you open the front or the rear cover, ... in the following diagram. HOT! Document Jam The originals did not feed properly, or were too long. 1 Lift the control panel. 2 Carefully pull the document toward the front of paper jams. WARNING Do not use the machine, some internal parts are extremely HOT!
... Press Stop/Exit. After you must find out where the paper is stuck. Front view Rear view T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E 22 - 4 Paper Jam Before you can clear a printer jam error, you use force to pull the jammed paper from the paper tray because you open the front or the rear cover, ... in the following diagram. HOT! Document Jam The originals did not feed properly, or were too long. 1 Lift the control panel. 2 Carefully pull the document toward the front of paper jams. WARNING Do not use the machine, some internal parts are extremely HOT!
Users Manual - English
Page 198
... it in the paper cassette. 5 Reinstall the paper cassette. Instead, pull the edge of the jammed paper from the paper cassette. 3 Gently pull out the jammed paper. 4 Reinstall the drum unit. 5 Close the front cover. Paper is Jammed in the Fuser Unit 1 Open the rear cover. 2 Pull out jammed paper. Paper is Jammed in the Multi-purpose Paper Cassette 1 Pull the paper cassette out of...
... it in the paper cassette. 5 Reinstall the paper cassette. Instead, pull the edge of the jammed paper from the paper cassette. 3 Gently pull out the jammed paper. 4 Reinstall the drum unit. 5 Close the front cover. Paper is Jammed in the Fuser Unit 1 Open the rear cover. 2 Pull out jammed paper. Paper is Jammed in the Multi-purpose Paper Cassette 1 Pull the paper cassette out of...
Users Manual - English
Page 203
...paper into the multipurpose paper cassette. Reinsert the paper firmly, load one sheet at a time. Your application software must not go through the parallel port, are set to see Acceptable Paper, on Page 26.) How can I use , see if the CHECK DOCUMENT or PAPER JAM message appears on paper...software. "MFC is not displaying an error message. 3. Make sure no other device drivers, which also communicate through another peripheral device (such as , drivers for laser machines. (For information on the LCD. Paper Handling Difficulties The machine does not load paper. Refer to...
...paper into the multipurpose paper cassette. Reinsert the paper firmly, load one sheet at a time. Your application software must not go through the parallel port, are set to see Acceptable Paper, on Page 26.) How can I use , see if the CHECK DOCUMENT or PAPER JAM message appears on paper...software. "MFC is not displaying an error message. 3. Make sure no other device drivers, which also communicate through another peripheral device (such as , drivers for laser machines. (For information on the LCD. Paper Handling Difficulties The machine does not load paper. Refer to...
Users Manual - English
Page 227
...S-1 Groups dialing 7-6 setting up 7-3 I Importing 16-3 J jack(s) triplex adapter 2-12 INDEX I-2 Groups 7-6 One Touch numbers 7-5 pulse (rotary) (for Canada) 7-7 Speed Dial numbers 7-5 document jam 22-4 Drivers Windows printing 13-1 drum unit cleaning 22-17 installing 2-3 life remaining 22-22 replacing 22-21 ...Dual Access 6-3 E Easy Receive 5-3 ECM (Error Correction Mode) 1-6 entering text 4-3 envelopes printing 13-2 sizes 2-6 error messages on LCD 22-1 to fit on paper 5-3...
...S-1 Groups dialing 7-6 setting up 7-3 I Importing 16-3 J jack(s) triplex adapter 2-12 INDEX I-2 Groups 7-6 One Touch numbers 7-5 pulse (rotary) (for Canada) 7-7 Speed Dial numbers 7-5 document jam 22-4 Drivers Windows printing 13-1 drum unit cleaning 22-17 installing 2-3 life remaining 22-22 replacing 22-21 ...Dual Access 6-3 E Easy Receive 5-3 ECM (Error Correction Mode) 1-6 entering text 4-3 envelopes printing 13-2 sizes 2-6 error messages on LCD 22-1 to fit on paper 5-3...
Users Manual - English
Page 228
...One Touch numbers accessing with Shift key 7-1 changing 7-2 dialing 7-5 storing 7-1 On-Screen Programming 3-1 Options Key Using Special Copy Options 11-4 overseas, sending faxes 6-9 P packing list 2-1 Paging programming a number 9-2 paper size 2-6, 4-1 specifications S-1 I-3 INDEX paper jam 22-4 PaperPort 16-1 PaperPort® for Brother... 5-7 sending 6-11 sequential receiving 5-7 power cord 2-9 electrical outlet 2-9 failure 4-7 printer cleaning 22-16 emulation 13-1 jam 22-4 Printer Driver 14-1 printing 13-1 density 5-4 difficulties 22-6 PC software settings 13-1 quality 22-10 resolution S-2 ...
...One Touch numbers accessing with Shift key 7-1 changing 7-2 dialing 7-5 storing 7-1 On-Screen Programming 3-1 Options Key Using Special Copy Options 11-4 overseas, sending faxes 6-9 P packing list 2-1 Paging programming a number 9-2 paper size 2-6, 4-1 specifications S-1 I-3 INDEX paper jam 22-4 PaperPort 16-1 PaperPort® for Brother... 5-7 sending 6-11 sequential receiving 5-7 power cord 2-9 electrical outlet 2-9 failure 4-7 printer cleaning 22-16 emulation 13-1 jam 22-4 Printer Driver 14-1 printing 13-1 density 5-4 difficulties 22-6 PC software settings 13-1 quality 22-10 resolution S-2 ...
Users Manual - English
Page 229
...-3 ScanSoft™ PaperPort 16-1 Search 7-4 simultaneous printing/fax 13-6 Sleep mode 4-8 Software for DOS users 12-1 using Brother Control Center 15-1 ScanSoft™ Paper Port® 16-1 software using ScanSoft™ PaperPort® TextBridge® OCR 16-1 Speaker Volume 4-5 Speed Dial changing...-18 toner save 4-8 Transmission Verification Report 10-2 transparencies 2-5 troubleshooting document jam 22-4 error messages on LCD 22-1 if you are having difficulty DOS setup printing 22-9 incoming calls 22-7 paper handling 22-10 phone line connections 22-6 printer difficulties 22-8 printing or...
...-3 ScanSoft™ PaperPort 16-1 Search 7-4 simultaneous printing/fax 13-6 Sleep mode 4-8 Software for DOS users 12-1 using Brother Control Center 15-1 ScanSoft™ Paper Port® 16-1 software using ScanSoft™ PaperPort® TextBridge® OCR 16-1 Speaker Volume 4-5 Speed Dial changing...-18 toner save 4-8 Transmission Verification Report 10-2 transparencies 2-5 troubleshooting document jam 22-4 error messages on LCD 22-1 if you are having difficulty DOS setup printing 22-9 incoming calls 22-7 paper handling 22-10 phone line connections 22-6 printer difficulties 22-8 printing or...
Service Manual
Page 33
...be contaminated with the laser-sensitive drum On the contact section between the drum and the transfer roller, the controller negatively charges the transfer roller. If paper jam or other errors occur, the toner image fails to stick to the paper and will be transferred onto the paper according to the ...the chamber) and the blade allow toner particles to be fed onto the developer roller at an even thickness. (4) Transferring process When a paper passes between the developer roller and drum, the positive toner particles stick to the neutralized spots on the drum and will be transferred from ...
...be contaminated with the laser-sensitive drum On the contact section between the drum and the transfer roller, the controller negatively charges the transfer roller. If paper jam or other errors occur, the toner image fails to stick to the paper and will be transferred onto the paper according to the ...the chamber) and the blade allow toner particles to be fed onto the developer roller at an even thickness. (4) Transferring process When a paper passes between the developer roller and drum, the positive toner particles stick to the neutralized spots on the drum and will be transferred from ...
Service Manual
Page 35
... will be pushed up the actuator of the paper ejection sensor, the sensor signals the start of the paper pushes down the paper ejection sensor actuator, then the controller will interpret such an event as a paper jam inside the heat-fixing unit and display a jam error on the LCD. If the leading edge... of the paper pushes up within the specified period after ...
... will be pushed up the actuator of the paper ejection sensor, the sensor signals the start of the paper pushes down the paper ejection sensor actuator, then the controller will interpret such an event as a paper jam inside the heat-fixing unit and display a jam error on the LCD. If the leading edge... of the paper pushes up within the specified period after ...
Service Manual
Page 36
.... • Manual insertion sensor which detects whether paper is inserted manually through the paper slot or whether paper fed through the paper cassette has jammed. • Registration sensor which detects the leading and trailing edges of recording paper, which allows the controller to determine the registration timing and check paper jam. • Cassette sensor which detects whether the...
.... • Manual insertion sensor which detects whether paper is inserted manually through the paper slot or whether paper fed through the paper cassette has jammed. • Registration sensor which detects the leading and trailing edges of recording paper, which allows the controller to determine the registration timing and check paper jam. • Cassette sensor which detects whether the...
Service Manual
Page 38
... Handset NCU PCB Hook switch PCB *3 Speaker *5 Main PCB Paper ejection sensor PCB (Paper ejection sensor) In-casing temperature sensor (thermistor) SCANNER UNIT CIS unit Scanner motor Low-voltage power supply PCB Heater (FU) lamp Heater thermistor Jam sensor Heat-fixing unit Laser diode LASER UNIT Engine PCB (Manual insertion sensor, registration sensor, and cassette...
... Handset NCU PCB Hook switch PCB *3 Speaker *5 Main PCB Paper ejection sensor PCB (Paper ejection sensor) In-casing temperature sensor (thermistor) SCANNER UNIT CIS unit Scanner motor Low-voltage power supply PCB Heater (FU) lamp Heater thermistor Jam sensor Heat-fixing unit Laser diode LASER UNIT Engine PCB (Manual insertion sensor, registration sensor, and cassette...
Service Manual
Page 44
... 1.12 Front cover Front sub cover *4 1.14 Main cover 1.232nd cassette relay PCB *5 1.13 1.13 Outer chute Paper pinch rollers 1.15 1.16 Switch cover Laser unit 1.17 Heat-fixing unit - Heater roller - Document rear sensor actuator Document front sensor actuator 1.4 Control panel - ...(NOTE 8) On the toner sensor (LED) PCB are a jam sensor and heater thermistor. (NOTE 4) The main PCB monitors the internal resistance of a control panel PCB and document sensor PCB. on those models available with a 2nd paper cassette (as cover sensor actuator) 1.24 Toner sensor (lightreceiver) ...
... 1.12 Front cover Front sub cover *4 1.14 Main cover 1.232nd cassette relay PCB *5 1.13 1.13 Outer chute Paper pinch rollers 1.15 1.16 Switch cover Laser unit 1.17 Heat-fixing unit - Heater roller - Document rear sensor actuator Document front sensor actuator 1.4 Control panel - ...(NOTE 8) On the toner sensor (LED) PCB are a jam sensor and heater thermistor. (NOTE 4) The main PCB monitors the internal resistance of a control panel PCB and document sensor PCB. on those models available with a 2nd paper cassette (as cover sensor actuator) 1.24 Toner sensor (lightreceiver) ...
Service Manual
Page 127
... and 2 keys in this operation and return the equipment to the initial stage of the maintenance mode. No paper cassette loaded. No paper jammed. (2) Change the detecting conditions (e.g., insert paper through the following two character strings which can be switched by pressing the Fax Start key: American models "DFDRCVRSTNPOHK... open and close the front cover again upon completion of the procedure. No paper detected. NOTE: If you need to open the front cover, remove the toner cartridge, jam paper at the paper outlet or inside the heat-fixing unit, lift up the handset*, and then...
... and 2 keys in this operation and return the equipment to the initial stage of the maintenance mode. No paper cassette loaded. No paper jammed. (2) Change the detecting conditions (e.g., insert paper through the following two character strings which can be switched by pressing the Fax Start key: American models "DFDRCVRSTNPOHK... open and close the front cover again upon completion of the procedure. No paper detected. NOTE: If you need to open the front cover, remove the toner cartridge, jam paper at the paper outlet or inside the heat-fixing unit, lift up the handset*, and then...
Service Manual
Page 130
...and 2nd latest error. *2 When a communications error is pressed, one of the following log information items appears on the LCD in the order given below. 1) ID code assigned to the facsimile machine 2) Jam count, indicating how many times a paper jam has been occurred 3) Page count, indicating how many pages the ...11) Error code of the most recent machine error*1 12) Error code of the most recent communications error*2 13) ADF jam count, indicating how many times a document jam has been occurred 14) ADF page count, indicating how many documents have been fed (3) To stop this order in the ...
...and 2nd latest error. *2 When a communications error is pressed, one of the following log information items appears on the LCD in the order given below. 1) ID code assigned to the facsimile machine 2) Jam count, indicating how many times a paper jam has been occurred 3) Page count, indicating how many pages the ...11) Error code of the most recent machine error*1 12) Error code of the most recent communications error*2 13) ADF jam count, indicating how many times a document jam has been occurred 14) ADF page count, indicating how many documents have been fed (3) To stop this order in the ...
Service Manual
Page 137
Probable Cause The controller, which monitors the internal resistance of the incasing temperature sensor (thermistor) and heater thermistor, has...long) or for one minute. (You can turn this message appears, open and close the front cover. If the error persists, the "MACHINE ERROR XX" will expire soon. Paper jam (1) The registration sensor detects no paper within the specified time... XX (In the 2nd row) Unplug machine, then call Brother. CHANGE DRUM SOON PLS OPEN COVER (In the 1st row) PAPER JAM (In the 2nd row) Open cover, then remove jammed paper. (In the 1st row) PLS CLEAN DRUM (In the...
Probable Cause The controller, which monitors the internal resistance of the incasing temperature sensor (thermistor) and heater thermistor, has...long) or for one minute. (You can turn this message appears, open and close the front cover. If the error persists, the "MACHINE ERROR XX" will expire soon. Paper jam (1) The registration sensor detects no paper within the specified time... XX (In the 2nd row) Unplug machine, then call Brother. CHANGE DRUM SOON PLS OPEN COVER (In the 1st row) PAPER JAM (In the 2nd row) Open cover, then remove jammed paper. (In the 1st row) PLS CLEAN DRUM (In the...
Service Manual
Page 139
.... ) Toner empty. ) In-casing temperature error. ) Heater harness disconnected or broken. The paper ejection sensor remains ON. ) No paper cassette loaded. ) No 2nd paper cassette loaded. ) Paper jam. In the maintenance mode (Function code 82), those errors are displayed as messages described in ..."[ 1 ] Error messages on the LCD." The registration sensor, 2nd registration sensor, and/or manual insertion sensor remains ON.) Paper jam. [ 2 ] Error codes shown in the "MACHINE ERROR X X " message Error Code X X (Hex.) ( 71 ( 72 ( 73 ( 74 ( 75 ( 76...
.... ) Toner empty. ) In-casing temperature error. ) Heater harness disconnected or broken. The paper ejection sensor remains ON. ) No paper cassette loaded. ) No 2nd paper cassette loaded. ) Paper jam. In the maintenance mode (Function code 82), those errors are displayed as messages described in ..."[ 1 ] Error messages on the LCD." The registration sensor, 2nd registration sensor, and/or manual insertion sensor remains ON.) Paper jam. [ 2 ] Error codes shown in the "MACHINE ERROR X X " message Error Code X X (Hex.) ( 71 ( 72 ( 73 ( 74 ( 75 ( 76...