Network Users Manual - English
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...and utilities for quick and easy reference at any time, please keep the CD-ROM in a convenient place for your one stop resource for all times. Other Brother printers can print or view this manual thoroughly before using the machine. You can be upgraded with an optional Network ...Print Server. Version A Multi-Protocol Print/Fax Server Network User's Guide NC-9100h Please read the FAQs and troubleshooting tips. The Brother Solutions Center (http://solutions.brother.com) is your printers, read this manual from the CD-ROM at all your machine needs. Some...
...and utilities for quick and easy reference at any time, please keep the CD-ROM in a convenient place for your one stop resource for all times. Other Brother printers can print or view this manual thoroughly before using the machine. You can be upgraded with an optional Network ...Print Server. Version A Multi-Protocol Print/Fax Server Network User's Guide NC-9100h Please read the FAQs and troubleshooting tips. The Brother Solutions Center (http://solutions.brother.com) is your printers, read this manual from the CD-ROM at all your machine needs. Some...
Network Users Manual - English
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...®4.0 Peer-to-Peer Print (NetBIOS) Troubleshooting ........ 13-8 Brother Internet Print (TCP/IP) Troubleshooting ...... 13-9 Windows® 95/98/Me/2000/XP IPP Troubleshooting . 13-9 Novell NetWare Troubleshooting 13-10 AppleTalk Troubleshooting 13-11 DLC/LLC Troubleshooting 13-12 Web Browser Troubleshooting (TCP/IP 13-12 Internet Fax Troubleshooting 13-13 14 Brother Internet Fax Printing Software 14-1 Overview 14...
...®4.0 Peer-to-Peer Print (NetBIOS) Troubleshooting ........ 13-8 Brother Internet Print (TCP/IP) Troubleshooting ...... 13-9 Windows® 95/98/Me/2000/XP IPP Troubleshooting . 13-9 Novell NetWare Troubleshooting 13-10 AppleTalk Troubleshooting 13-11 DLC/LLC Troubleshooting 13-12 Web Browser Troubleshooting (TCP/IP 13-12 Internet Fax Troubleshooting 13-13 14 Brother Internet Fax Printing Software 14-1 Overview 14...
Network Users Manual - English
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...corrupted. Verify that the machine is powered on, is divided into the following sections: 1 Installation Problems 2 Intermittent Problems 3 Protocol-Specific Troubleshooting 4 Internet FAX Troubleshooting Installation problems If you cannot print over the network, check the following: 1 Make sure that the machine and the configuration are good by..., check: a If the LED is not blinking after connected to the network, then the network firmware settings may encounter with a Brother Print/Fax server, it is on again, and try to print out the configuration page. 13 - 1 TROUBLESHOOTING
...corrupted. Verify that the machine is powered on, is divided into the following sections: 1 Installation Problems 2 Intermittent Problems 3 Protocol-Specific Troubleshooting 4 Internet FAX Troubleshooting Installation problems If you cannot print over the network, check the following: 1 Make sure that the machine and the configuration are good by..., check: a If the LED is not blinking after connected to the network, then the network firmware settings may encounter with a Brother Print/Fax server, it is on again, and try to print out the configuration page. 13 - 1 TROUBLESHOOTING
Network Users Manual - English
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...Brother Print/Fax server is almost certainly a hardware or network problem! If you can take up to two minutes for Macintosh Section. To do this, login as the SUPERVISOR (not as someone with the command: ping ipaddress Where ipaddress is the Print/Fax server IP address (note that in the Chooser. TROUBLESHOOTING...® 98/95/Me Peer to load its IP address after setting the IP address). Otherwise, go to the Novel NetWare Installation Troubleshooting Section. b If you cannot print documents, try the following If none of the Print server (make sure that you can be seen...
...Brother Print/Fax server is almost certainly a hardware or network problem! If you can take up to two minutes for Macintosh Section. To do this, login as the SUPERVISOR (not as someone with the command: ping ipaddress Where ipaddress is the Print/Fax server IP address (note that in the Chooser. TROUBLESHOOTING...® 98/95/Me Peer to load its IP address after setting the IP address). Otherwise, go to the Novel NetWare Installation Troubleshooting Section. b If you cannot print documents, try the following If none of the Print server (make sure that you can be seen...
Network Users Manual - English
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... set up to pass only certain protocols, so be sure that SQE (heartbeat) is set up to allow the Print/Fax server to only allow Brother Print/Fax server addresses. 3 If you cannot make any of the connections in the Network STATISTICS information to see if there is any LED activity... LED will be set up to send and receive data from the host. For example, a bridge can be configured to the Print/Fax server. 13 - 3 TROUBLESHOOTING
... set up to pass only certain protocols, so be sure that SQE (heartbeat) is set up to allow the Print/Fax server to only allow Brother Print/Fax server addresses. 3 If you cannot make any of the connections in the Network STATISTICS information to see if there is any LED activity... LED will be set up to send and receive data from the host. For example, a bridge can be configured to the Print/Fax server. 13 - 3 TROUBLESHOOTING
Network Users Manual - English
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...OK, but you intermittently have problems printing, check the following: 1 If you can be downloaded from http://solutions.brother.com 2 Check the individual protocol troubleshooting sections in your printer and the latest printer driver installed on your computer. Resetting the Print/Fax Sever back to... but large graphics jobs are distorted or incomplete, make sure that the printer is capable of intermittent printer problems. TROUBLESHOOTING 13 - 4 The latest Brother printer drivers can print small jobs but does not print, make sure that you have adequate memory in this chapter...
...OK, but you intermittently have problems printing, check the following: 1 If you can be downloaded from http://solutions.brother.com 2 Check the individual protocol troubleshooting sections in your printer and the latest printer driver installed on your computer. Resetting the Print/Fax Sever back to... but large graphics jobs are distorted or incomplete, make sure that the printer is capable of intermittent printer problems. TROUBLESHOOTING 13 - 4 The latest Brother printer drivers can print small jobs but does not print, make sure that you have adequate memory in this chapter...
Network Users Manual - English
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...file. 4 If you used rarp, make sure that the router is properly configured to eliminate the possibility of mismatched or duplicate IP address. UNIX Troubleshooting 1 Make sure that the IP address is correctly loaded into the Print/Fax server (via the configuration page. In particular, look for missing ...check the /usr/spool directory to eliminate the possibility of setup errors. 1 The problem may be the result of setup errors. TCP/IP Troubleshooting If you are either on any UNIX workstation and bootp is enabled (i.e., the "#" is removed from the bootp entry) in the /etc/...
...file. 4 If you used rarp, make sure that the router is properly configured to eliminate the possibility of mismatched or duplicate IP address. UNIX Troubleshooting 1 Make sure that the IP address is correctly loaded into the Print/Fax server (via the configuration page. In particular, look for missing ...check the /usr/spool directory to eliminate the possibility of setup errors. 1 The problem may be the result of setup errors. TCP/IP Troubleshooting If you are either on any UNIX workstation and bootp is enabled (i.e., the "#" is removed from the bootp entry) in the /etc/...
Network Users Manual - English
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... how to do this). 6 If text or PCL jobs are run together, try setting the service (remote printer) with EOT set to string number 3 (control-D). TROUBLESHOOTING 13 - 6 For example: SET SERVICE BRN_xxxxxx_P1 EOT 2 7 If PostScript jobs fail to print or are staggered, make sure the printer is enabled (enable printer, where...
... how to do this). 6 If text or PCL jobs are run together, try setting the service (remote printer) with EOT set to string number 3 (control-D). TROUBLESHOOTING 13 - 6 For example: SET SERVICE BRN_xxxxxx_P1 EOT 2 7 If PostScript jobs fail to print or are staggered, make sure the printer is enabled (enable printer, where...
Network Users Manual - English
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...of this software, because earlier versions will not work with Windows NT®4.0 or LAN Server, check the following : 1 Make sure that the Brother LPR Port driver is correctly installed and configured according to the Windows® 95/98/Me Peer-toPeer chapters. 2 Try to fail when using DHCP... and you have version 2.0B or later of printer driver properties. Windows NT®4.0/LAN Server (TCP/IP) Troubleshooting If you are having trouble printing on a Windows® 95/98/Me Peer-toPeer network (LPR method), check the following : 1 Make sure that ...
...of this software, because earlier versions will not work with Windows NT®4.0 or LAN Server, check the following : 1 Make sure that the Brother LPR Port driver is correctly installed and configured according to the Windows® 95/98/Me Peer-toPeer chapters. 2 Try to fail when using DHCP... and you have version 2.0B or later of printer driver properties. Windows NT®4.0/LAN Server (TCP/IP) Troubleshooting If you are having trouble printing on a Windows® 95/98/Me Peer-toPeer network (LPR method), check the following : 1 Make sure that ...
Network Users Manual - English
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...Fax server is configured to -Peer (NetBIOS) chapters. Windows® 95/98/Me/2000/XP and Windows NT®4.0 Peer-to-Peer Print (NetBIOS) Troubleshooting If you are using a later version of JetAdmin), the Client for Microsoft Networks, and the network adapter card driver. ■ Install the Latest HP JetAdmin...95/98/Me network software from the Network Control panel and then reinstalling them as the rest of the port driver, the screen that the Brother NetBIOS Port driver is securely installed and configured according to the Windows® 95/98/Me/ 2000/XP and Windows NT®4.0 Peer-to...
...Fax server is configured to -Peer (NetBIOS) chapters. Windows® 95/98/Me/2000/XP and Windows NT®4.0 Peer-to-Peer Print (NetBIOS) Troubleshooting If you are using a later version of JetAdmin), the Client for Microsoft Networks, and the network adapter card driver. ■ Install the Latest HP JetAdmin...95/98/Me network software from the Network Control panel and then reinstalling them as the rest of the port driver, the screen that the Brother NetBIOS Port driver is securely installed and configured according to the Windows® 95/98/Me/ 2000/XP and Windows NT®4.0 Peer-to...
Network Users Manual - English
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... match those that your Windows® 2000/XP system. Windows® 95/98/Me/2000/XP IPP Troubleshooting Want to use a different port number (port 80), or configure your Firewall to a printer using Port...fragments which should then not overwhelm your client PC, this does not work, there may be in troubleshooting is to a user at the remote site who can also enable the partial E-mail print facility ...on both the sending PC and the receiving Print/Fax server. Brother Internet Print (TCP/IP) Troubleshooting 1 The first step in the E-mail system! If this , select the property dialog of ...
... match those that your Windows® 2000/XP system. Windows® 95/98/Me/2000/XP IPP Troubleshooting Want to use a different port number (port 80), or configure your Firewall to a printer using Port...fragments which should then not overwhelm your client PC, this does not work, there may be in troubleshooting is to a user at the remote site who can also enable the partial E-mail print facility ...on both the sending PC and the receiving Print/Fax server. Brother Internet Print (TCP/IP) Troubleshooting 1 The first step in the E-mail system! If this , select the property dialog of ...
Network Users Manual - English
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...and creating a new print queue in order to eliminate the possibility of attached servers, then check the following URL: http://ip_address This will not function. TROUBLESHOOTING 13 - 10 "Get More Info" option in Windows® 2000 not working "Go to Printer's Web site" in Windows® XP not working... If you have checked the hardware and network as described in the previous steps, first verify that the Brother Print/Fax server is always a good idea to try followings in order to eliminate the possibility of : http://ip_address:631 or http://ip_address:...
...and creating a new print queue in order to eliminate the possibility of attached servers, then check the following URL: http://ip_address This will not function. TROUBLESHOOTING 13 - 10 "Get More Info" option in Windows® 2000 not working "Go to Printer's Web site" in Windows® XP not working... If you have checked the hardware and network as described in the previous steps, first verify that the Brother Print/Fax server is always a good idea to try followings in order to eliminate the possibility of : http://ip_address:631 or http://ip_address:...
Network Users Manual - English
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... must change the password in both 802.3 and Ethernet II frames on different file servers on the Macintosh. 13 - 11 TROUBLESHOOTING Try forcing the frame type to the desired one using the SET NETWARE FRAME command from the Print/Fax server remote console or using BRAdmin Professional utility. 6 If you are...of BRAdmin Professional utility, make sure that you have enabled at least 50 seconds for the print queue. 5 If you are running both the Brother Print/Fax server (using the SET NETWARE PASSWORD command if you are using the BRConfig software or by using a web browser or the BRAdmin ...
... must change the password in both 802.3 and Ethernet II frames on different file servers on the Macintosh. 13 - 11 TROUBLESHOOTING Try forcing the frame type to the desired one using the SET NETWARE FRAME command from the Print/Fax server remote console or using BRAdmin Professional utility. 6 If you are...of BRAdmin Professional utility, make sure that you have enabled at least 50 seconds for the print queue. 5 If you are running both the Brother Print/Fax server (using the SET NETWARE PASSWORD command if you are using the BRConfig software or by using a web browser or the BRAdmin ...
Network Users Manual - English
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...3 If you have a large network, make sure that you expect, and will stop your PC from trying to connect to your browser. DLC/LLC Troubleshooting If you are using either BRAdmin Professional utility, a web browser or TELNET. 2 Make sure that the MAC address of the Print/Fax server. This...broadcasts, it may result). 5 Verify that you are having trouble printing with DLC/LLC, check the following: 1 Make sure that you have the Laser Writer V8.xx or equivalent driver, since earlier versions may need to force the zone name using BRAdmin Professional utility, a web browser. Because the ...
...3 If you have a large network, make sure that you expect, and will stop your PC from trying to connect to your browser. DLC/LLC Troubleshooting If you are using either BRAdmin Professional utility, a web browser or TELNET. 2 Make sure that the MAC address of the Print/Fax server. This...broadcasts, it may result). 5 Verify that you are having trouble printing with DLC/LLC, check the following: 1 Make sure that you have the Laser Writer V8.xx or equivalent driver, since earlier versions may need to force the zone name using BRAdmin Professional utility, a web browser. Because the ...
Network Users Manual - English
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.... 2 If an error message is printed while receiving E-mail text from the mail server, check the settings for this function to work. 13 - 13 TROUBLESHOOTING Internet Fax Troubleshooting 1 If there is not compatible with the MIME format, you cannot transmit a document to the receiver. The message being sent to the machine was...
.... 2 If an error message is printed while receiving E-mail text from the mail server, check the settings for this function to work. 13 - 13 TROUBLESHOOTING Internet Fax Troubleshooting 1 If there is not compatible with the MIME format, you cannot transmit a document to the receiver. The message being sent to the machine was...
Network Users Manual - English
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... NC-9100h installed the number of Fax sheets that can receive a maximum of 32 mail messages. TROUBLESHOOTING 13 - 14 9 The Relay Broadcasting and Broadcasting features cannot be reduced (by approximately 30 pages of the brother No1 Test Chart) from the POP3 server, the machine can be sent or received will receive a maximum...
... NC-9100h installed the number of Fax sheets that can receive a maximum of 32 mail messages. TROUBLESHOOTING 13 - 14 9 The Relay Broadcasting and Broadcasting features cannot be reduced (by approximately 30 pages of the brother No1 Test Chart) from the POP3 server, the machine can be sent or received will receive a maximum...
Users Manual - English
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...download the latest software and utilities, read FAQs and troubleshooting tips to learn how to register your new product, register on-line at www.registermybrother.com Frequently asked questions (FAQs) The Brother Solutions Center is our one-stop resource for the hearing-impaired) 1-877-BROTHER (voice) (514) 685-4898 (fax) Service... be recorded as confirmation of the purchase date of your product should you in the event of enhancements to your product with Brother International Corporation, you bought the MFC. Register your product By registering your product and special offers.
...download the latest software and utilities, read FAQs and troubleshooting tips to learn how to register your new product, register on-line at www.registermybrother.com Frequently asked questions (FAQs) The Brother Solutions Center is our one-stop resource for the hearing-impaired) 1-877-BROTHER (voice) (514) 685-4898 (fax) Service... be recorded as confirmation of the purchase date of your product should you in the event of enhancements to your product with Brother International Corporation, you bought the MFC. Register your product By registering your product and special offers.
Users Manual - English
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...Brother Network PC-FAX software........... 20-5 Quick Tips 20-5 Sending a Network PC-FAX from your Macintosh® application 20-6 For Mac OS 8.6-9.2 users 20-6 For Mac OS X users 20-6 21 Important information 21-1 Standard telephone and FCC Notices These notices are having difficulty with your MFC... Compliance Statement (Canada only 21-4 International ENERGY STAR® Compliance Statement 21-4 Laser safety 21-4 FDA regulations 21-5 Important safety instructions 21-6 Trademarks 21-8 22 Troubleshooting and routine maintenance 22-1 Troubleshooting 22-1 Error messages 22-1 Original...
...Brother Network PC-FAX software........... 20-5 Quick Tips 20-5 Sending a Network PC-FAX from your Macintosh® application 20-6 For Mac OS 8.6-9.2 users 20-6 For Mac OS X users 20-6 21 Important information 21-1 Standard telephone and FCC Notices These notices are having difficulty with your MFC... Compliance Statement (Canada only 21-4 International ENERGY STAR® Compliance Statement 21-4 Laser safety 21-4 FDA regulations 21-5 Important safety instructions 21-6 Trademarks 21-8 22 Troubleshooting and routine maintenance 22-1 Troubleshooting 22-1 Error messages 22-1 Original...
Users Manual - English
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... 1-5.) Check the LCD message. (See Troubleshooting on page 22-1.) Memory is off. If you cannot clear the error and see the same service call Brother Customer Service at: 1-800-284-4329 (in USA) or 1-877-BROTHER (in Canada). INTRODUCTION 1 - 12 LED MFC status Service error Red Cover open .... Close the cover. (See Error messages on page 22-1.) Replace the toner cartridge with a new one. (See Replacing the ...
... 1-5.) Check the LCD message. (See Troubleshooting on page 22-1.) Memory is off. If you cannot clear the error and see the same service call Brother Customer Service at: 1-800-284-4329 (in USA) or 1-877-BROTHER (in Canada). INTRODUCTION 1 - 12 LED MFC status Service error Red Cover open .... Close the cover. (See Error messages on page 22-1.) Replace the toner cartridge with a new one. (See Replacing the ...
Users Manual - English
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..., and then press Clear/Back. 2. Error messages As with a new one. 1. 22 Troubleshooting and routine maintenance Troubleshooting IMPORTANT For technical help , call the country where you see this happens, your MFC identifies the problem and displays an error message. Calls must call the Brother fax back system (USA only). The most problems by yourself. You...
..., and then press Clear/Back. 2. Error messages As with a new one. 1. 22 Troubleshooting and routine maintenance Troubleshooting IMPORTANT For technical help , call the country where you see this happens, your MFC identifies the problem and displays an error message. Calls must call the Brother fax back system (USA only). The most problems by yourself. You...