Network Users Manual - English
Page 9
... Setup (Not available for DCP models, MFC-253CW, MFC-255CW, MFC-257CW and MFC-295CN 128 Using the BRAdmin Light utility to change the print server settings 128 Other sources of information ...128 10 Troubleshooting 129 Overview...129 General problems ...129 Network print software installation problems 131 Printing problems...133 Scanning and PC Fax problems ...134 Wireless network troubleshooting...136 Wireless...
... Setup (Not available for DCP models, MFC-253CW, MFC-255CW, MFC-257CW and MFC-295CN 128 Using the BRAdmin Light utility to change the print server settings 128 Other sources of information ...128 10 Troubleshooting 129 Overview...129 General problems ...129 Network print software installation problems 131 Printing problems...133 Scanning and PC Fax problems ...134 Wireless network troubleshooting...136 Wireless...
Network Users Manual - English
Page 138
... This chapter explains how to resolve typical network problems you are unable to resolve your problem, please visit the Brother Solutions Center at: http://solutions.brother.com. This chapter is divided into the following sections: General problems Network print software installation problems Printing problems Scanning and PC-FAX problems Protocol-specific troubleshooting Wireless network...
... This chapter explains how to resolve typical network problems you are unable to resolve your problem, please visit the Brother Solutions Center at: http://solutions.brother.com. This chapter is divided into the following sections: General problems Network print software installation problems Printing problems Scanning and PC-FAX problems Protocol-specific troubleshooting Wireless network...
Network Users Manual - English
Page 140
... IP address (note that in Windows®. And make sure that no other nodes on -line and ready to print. Troubleshooting Network print software installation problems 10 The Brother print server is not found using the Simple Network Configuration capabilities of Mac OS X. 10 For a network with the command: ping ipaddress Where ipaddress is...
... IP address (note that in Windows®. And make sure that no other nodes on -line and ready to print. Troubleshooting Network print software installation problems 10 The Brother print server is not found using the Simple Network Configuration capabilities of Mac OS X. 10 For a network with the command: ping ipaddress Where ipaddress is...
Network Users Manual - English
Page 141
... In this case, you will need to the machine. Troubleshooting e If you have tried steps a to d above and it does not work, then reset the print server back to factory default on page 114. If you are using personal Firewall software, see the User's Guide for your computer and reinstall the... settings to the default factory settings and try from the initial setup again. For information how to reset to the default factory settings, see General problems on page 129.
... In this case, you will need to the machine. Troubleshooting e If you have tried steps a to d above and it does not work, then reset the print server back to factory default on page 114. If you are using personal Firewall software, see the User's Guide for your computer and reinstall the... settings to the default factory settings and try from the initial setup again. For information how to reset to the default factory settings, see General problems on page 129.
Network Users Manual - English
Page 142
Troubleshooting Printing problems 10 Print job is not printed 10 Make sure the status and configuration of data (e.g. c Verify that the print server is the print server IP address (note that in some instances it can take up to two minutes for the print server to two minutes for your network as IP ...address settings are correct for the print server to load its IP address after setting the IP address). many pages or color pages with the command: ping ipaddress Where ipaddress is on your network. Verify that the machine is ...
Troubleshooting Printing problems 10 Print job is not printed 10 Make sure the status and configuration of data (e.g. c Verify that the print server is the print server IP address (note that in some instances it can take up to two minutes for the print server to two minutes for your network as IP ...address settings are correct for the print server to load its IP address after setting the IP address). many pages or color pages with the command: ping ipaddress Where ipaddress is on your network. Verify that the machine is ...
Network Users Manual - English
Page 143
...information below: 1. In External Port Number for this service: Enter "54926". 5. In Internal Port number for this service: Enter "54926". 4. Make sure UDP is selected. 6. Port number 137 also supports printing, PhotoCapture Center™ and Remote Setup over the network. (Windows® XP SP2 ... have trouble with your network connection, click the Add button. 134 f Add port 54926 for example, "Brother Scanner". 2. Troubleshooting Scanning and PC Fax problems 10 The network scanning feature does not work in Windows® The network PC Fax feature does not work...
...information below: 1. In External Port Number for this service: Enter "54926". 5. In Internal Port number for this service: Enter "54926". 4. Make sure UDP is selected. 6. Port number 137 also supports printing, PhotoCapture Center™ and Remote Setup over the network. (Windows® XP SP2 ... have trouble with your network connection, click the Add button. 134 f Add port 54926 for example, "Brother Scanner". 2. Troubleshooting Scanning and PC Fax problems 10 The network scanning feature does not work in Windows® The network PC Fax feature does not work...
Network Users Manual - English
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...problems 10 The Brother print server is not found during the course of the setup. Windows®: Wireless configuration for Macintosh using a network cable, it is connected to the wireless network using the Brother installer application (For DCP-373CW, DCP-375CW, DCP-377CW, DCP-593CW, DCP-595CW, DCP-597CW, MFC-495CW and MFC-795CW...) on page 72. c Reset the print server back to its default factory settings and...
...problems 10 The Brother print server is not found during the course of the setup. Windows®: Wireless configuration for Macintosh using a network cable, it is connected to the wireless network using the Brother installer application (For DCP-373CW, DCP-375CW, DCP-377CW, DCP-593CW, DCP-595CW, DCP-597CW, MFC-495CW and MFC-795CW...) on page 72. c Reset the print server back to its default factory settings and...
Quick Setup Guide - English
Page 6
...If ink stains your investment and obtain premium performance from the Brother machine, we strongly recommend the use it in unsatisfactory print quality. If you open an ink cartridge, install it up ...insert and remove the cartridges. We also strongly recommend that you mix the colors by the use only Genuine Brother Brand replacement ink cartridges. To protect your skin or clothing, wash with ...the ink cartridge, this can cause the ink to any problem that you do so,...
...If ink stains your investment and obtain premium performance from the Brother machine, we strongly recommend the use it in unsatisfactory print quality. If you open an ink cartridge, install it up ...insert and remove the cartridges. We also strongly recommend that you mix the colors by the use only Genuine Brother Brand replacement ink cartridges. To protect your skin or clothing, wash with ...the ink cartridge, this can cause the ink to any problem that you do so,...
Users Manual - English
Page 6
...Brother will do: If the problem reported concerning your bill of sale. What Brother will repair or replace the Machine and/or accompanying Consumable and Accessory Items at 1-877-BROTHER (1-877276-8437) or to a Brother Authorized Service Center within the United States (and does not include shipping outside the United States). Brother® One... loss or damage to print heads, toner, drums, ink cartridges, print cartridges, cordless handset battery, refill ribbons, therma PLUS paper and thermal paper. Except as otherwise provided herein, Brother warrants that this Product was...
...Brother will do: If the problem reported concerning your bill of sale. What Brother will repair or replace the Machine and/or accompanying Consumable and Accessory Items at 1-877-BROTHER (1-877276-8437) or to a Brother Authorized Service Center within the United States (and does not include shipping outside the United States). Brother® One... loss or damage to print heads, toner, drums, ink cartridges, print cartridges, cordless handset battery, refill ribbons, therma PLUS paper and thermal paper. Except as otherwise provided herein, Brother warrants that this Product was...
Users Manual - English
Page 27
... flat in first. it may lift at the back of the paper tray. Loading paper and documents e Gently put the paper into the paper tray print side down and top edge in the tray. 2 1 d Fan the stack of paper well to fit the paper using Legal size paper, press and hold... the universal guide release button (1) as you slide out the front of the tray and cause feed problems. f Gently adjust the paper side guides (1) to avoid paper jams and misfeeds. Note When you are using both hands.
... flat in first. it may lift at the back of the paper tray. Loading paper and documents e Gently put the paper into the paper tray print side down and top edge in the tray. 2 1 d Fan the stack of paper well to fit the paper using Legal size paper, press and hold... the universal guide release button (1) as you slide out the front of the tray and cause feed problems. f Gently adjust the paper side guides (1) to avoid paper jams and misfeeds. Note When you are using both hands.
Users Manual - English
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Chapter 2 g Close the output paper tray cover. Make sure you may experience paper feed problems caused by the thickness, size and flap shape of a baggy construction. • That are embossed (have raised writing on the inside. i While holding the paper ... set in the application. IMPORTANT DO NOT use any of the following types of envelopes, as they will cause paper feed problems: • That are of the envelopes you are pre-printed on them). • That have clasps or staples. • That are using. h Slowly push the paper tray completely into the...
Chapter 2 g Close the output paper tray cover. Make sure you may experience paper feed problems caused by the thickness, size and flap shape of a baggy construction. • That are embossed (have raised writing on the inside. i While holding the paper ... set in the application. IMPORTANT DO NOT use any of the following types of envelopes, as they will cause paper feed problems: • That are of the envelopes you are pre-printed on them). • That have clasps or staples. • That are using. h Slowly push the paper tray completely into the...
Users Manual - English
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... Bypass Tray b Press and slide the paper side guides (1) and paper length guide (2) to fit the paper size. 1 2 c Put the photo paper into the photo printing position (2). 1 2 c Adjust the size and margin in the tray beneath it. Chapter 2 If you can load maximum of the paper. Loading photo paper 2 Note In... the short edge, try the following: 2 a Open the envelope flap. When you use the photo bypass tray, you do not have problems when printing on envelopes with the address side down and the flap positioned as shown in the tray. (For the maximum number of photo cards you have ...
... Bypass Tray b Press and slide the paper side guides (1) and paper length guide (2) to fit the paper size. 1 2 c Put the photo paper into the photo printing position (2). 1 2 c Adjust the size and margin in the tray beneath it. Chapter 2 If you can load maximum of the paper. Loading photo paper 2 Note In... the short edge, try the following: 2 a Open the envelope flap. When you use the photo bypass tray, you do not have problems when printing on envelopes with the address side down and the flap positioned as shown in the tray. (For the maximum number of photo cards you have ...
Users Manual - English
Page 31
... the photo bypass tray back until it . it may not be able to reach it clicks (2). Make sure printing has 2 finished, and then pull the tray completely out of the tray and cause feed problems. • Always make sure that you use cut sheet paper. Photo Bypass Tray Photo Bypass Tray in... the Normal in too far; d When you have finished printing photos return the photo bypass tray to the normal position after...
... the photo bypass tray back until it . it may not be able to reach it clicks (2). Make sure printing has 2 finished, and then pull the tray completely out of the tray and cause feed problems. • Always make sure that you use cut sheet paper. Photo Bypass Tray Photo Bypass Tray in... the Normal in too far; d When you have finished printing photos return the photo bypass tray to the normal position after...
Users Manual - English
Page 65
...can only use one Memory Receive operation at a time. Fax Forwarding Paging Fax Storage PC Fax Receive Off You can store faxes for approximately 24 hours if there is a power failure. • When you receive a color fax, your 6 machine prints the color fax at your..., an LCD question will then dial the fax number you have programmed and forward the fax message. a Press MENU. This is forwarded or a problem at your machine dials the cell phone or pager number you will have programmed. b Press a or b to display Fax. g Press Memory Receive...
...can only use one Memory Receive operation at a time. Fax Forwarding Paging Fax Storage PC Fax Receive Off You can store faxes for approximately 24 hours if there is a power failure. • When you receive a color fax, your 6 machine prints the color fax at your..., an LCD question will then dial the fax number you have programmed and forward the fax message. a Press MENU. This is forwarded or a problem at your machine dials the cell phone or pager number you will have programmed. b Press a or b to display Fax. g Press Memory Receive...
Users Manual - English
Page 127
Major digital camera manufacturers (Canon Inc., Eastman Kodak Company, FUJIFILM Corporation, Panasonic Corporation and Sony Corporation) created this problem. When a memory card (CompactFlash®, Memory Stick™, Memory Stick PRO™, SD, SDHC or xD-Picture Card™) containing...following: Press Print Setting to change any settings, press Color Start to print images from a memory card or USB Flash memory drive DPOF printing 13 DPOF stands for Digital Print Order Format. Note An Invalid DPOF File error can print the chosen image easily. c Do one of copies you can...
Major digital camera manufacturers (Canon Inc., Eastman Kodak Company, FUJIFILM Corporation, Panasonic Corporation and Sony Corporation) created this problem. When a memory card (CompactFlash®, Memory Stick™, Memory Stick PRO™, SD, SDHC or xD-Picture Card™) containing...following: Press Print Setting to change any settings, press Color Start to print images from a memory card or USB Flash memory drive DPOF printing 13 DPOF stands for Digital Print Order Format. Note An Invalid DPOF File error can print the chosen image easily. c Do one of copies you can...
Users Manual - English
Page 135
... Hub or USB Flash memory drive with a Hub has been put in a memory card that is either bad or not formatted, or when there is a problem with the media drive. e Press Yes to access a memory card or USB Flash memory drive in a memory card or USB Flash memory drive. ... put into the USB direct interface. Media Error This message will appear if you can easily identify and troubleshoot any problems. Hub is Unusable. PhotoCapture Center®: Printing photos from a memory card or USB Flash memory drive How to set a new default 13 You can save more information, visit...
... Hub or USB Flash memory drive with a Hub has been put in a memory card that is either bad or not formatted, or when there is a problem with the media drive. e Press Yes to access a memory card or USB Flash memory drive in a memory card or USB Flash memory drive. ... put into the USB direct interface. Media Error This message will appear if you can easily identify and troubleshoot any problems. Hub is Unusable. PhotoCapture Center®: Printing photos from a memory card or USB Flash memory drive How to set a new default 13 You can save more information, visit...
Users Manual - English
Page 138
...Print Order Format. This enables you to print photos from your camera. (If you want to the documentation supplied with your camera in PictBridge mode, see Printing...print order, refer to your camera to correct this standard to make it easier to print images from a digital camera. Chapter 14 DPOF printing...among digital cameras. Please refer to print. Printing photos directly from a digital camera...print order using the USB Mass Storage standard, you can occur if the print... order that was created on the digital camera display the images and number of copies you would like to print...
...Print Order Format. This enables you to print photos from your camera. (If you want to the documentation supplied with your camera in PictBridge mode, see Printing...print order, refer to your camera to correct this standard to make it easier to print images from a digital camera. Chapter 14 DPOF printing...among digital cameras. Please refer to print. Printing photos directly from a digital camera...print order using the USB Mass Storage standard, you can occur if the print... order that was created on the digital camera display the images and number of copies you would like to print...
Users Manual - English
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c Follow the steps in Print Images on the machine using the USB Mass Storage standard. This message will appear if you connect a camera that ... a camera, you can easily identify and troubleshoot any memory cards or USB Flash memory drive from a camera Printing Images 14 Note Remove any problems. Out of Memory This message will appear if you are working with the types of errors that can occur... if you connect a broken device to the USB direct interface (1) on page 107. a Make sure that is turned off. Printing photos from the machine before connecting a digital camera.
c Follow the steps in Print Images on the machine using the USB Mass Storage standard. This message will appear if you connect a camera that ... a camera, you can easily identify and troubleshoot any memory cards or USB Flash memory drive from a camera Printing Images 14 Note Remove any problems. Out of Memory This message will appear if you are working with the types of errors that can occur... if you connect a broken device to the USB direct interface (1) on page 107. a Make sure that is turned off. Printing photos from the machine before connecting a digital camera.
Users Manual - English
Page 157
... Most problems can be made from within that the correct printer driver has been installed and chosen. One or more ink cartridges have reached the end of paper you need additional help , you must be easily resolved by yourself. Right-click and choose Brother MFC-XXXX (... and Routine Maintenance B Troubleshooting B B IMPORTANT For technical help , the Brother Solutions Center offers the latest FAQs and troubleshooting tips. Visit us at http://solutions.brother.com. Check the print quality. (See Checking the print quality on page 167.) Make sure that the Media Type setting in the...
... Most problems can be made from within that the correct printer driver has been installed and chosen. One or more ink cartridges have reached the end of paper you need additional help , you must be easily resolved by yourself. Right-click and choose Brother MFC-XXXX (... and Routine Maintenance B Troubleshooting B B IMPORTANT For technical help , the Brother Solutions Center offers the latest FAQs and troubleshooting tips. Visit us at http://solutions.brother.com. Check the print quality. (See Checking the print quality on page 167.) Make sure that the Media Type setting in the...
Users Manual - English
Page 187
... all mechanical noise has stopped. c Press Initial Setup. Not allowing the machine to finish this operation when you may lead to print problems and possible damage to the print head. b Press a or b to display Reset. h Press Yes for 2 seconds to confirm to release the ink cartridge ... settings that came with your warranty. Listen carefully to the machine before you want to 'park' the print head after a print job. g Press Yes. a Open the ink cartridge cover. Brother strongly recommends you transport the machine, use . f Press the reset function you choose Network or All ...
... all mechanical noise has stopped. c Press Initial Setup. Not allowing the machine to finish this operation when you may lead to print problems and possible damage to the print head. b Press a or b to display Reset. h Press Yes for 2 seconds to confirm to release the ink cartridge ... settings that came with your warranty. Listen carefully to the machine before you want to 'park' the print head after a print job. g Press Yes. a Open the ink cartridge cover. Brother strongly recommends you transport the machine, use . f Press the reset function you choose Network or All ...