Users Manual - English
Page 13
... a scanner driver 51 A Routine maintenance 52 Replacing the consumable items 52 Replacing the toner cartridge 53 Cleaning the corona wire 58 Replacing the drum unit 59 B Troubleshooting 64 Error and maintenance messages 64 Transferring your faxes or Fax Journal report 69 Document Jams 70 Document is jammed ...jammed at the back of the machine 73 Paper is jammed inside the machine 75 Paper is jammed in the Duplex Tray (MFC-7460DN and MFC-7860DW)..... 80 If you are having difficulty with your machine 82 Setting Dial Tone detection 91 Telephone line interference 91 Improving the...
... a scanner driver 51 A Routine maintenance 52 Replacing the consumable items 52 Replacing the toner cartridge 53 Cleaning the corona wire 58 Replacing the drum unit 59 B Troubleshooting 64 Error and maintenance messages 64 Transferring your faxes or Fax Journal report 69 Document Jams 70 Document is jammed ...jammed at the back of the machine 73 Paper is jammed inside the machine 75 Paper is jammed in the Duplex Tray (MFC-7460DN and MFC-7860DW)..... 80 If you are having difficulty with your machine 82 Setting Dial Tone detection 91 Telephone line interference 91 Improving the...
Users Manual - English
Page 69
... the machine to unpack the toner cartridge until you replace the toner cartridge. When you want to buy a new toner cartridge and have it ready before you put it into the machine. A new and unused genuine Brother toner cartridge will stop printing until immediately before you get a Replace Toner message. The toner cartridge that the machine is turned...
... the machine to unpack the toner cartridge until you replace the toner cartridge. When you want to buy a new toner cartridge and have it ready before you put it into the machine. A new and unused genuine Brother toner cartridge will stop printing until immediately before you get a Replace Toner message. The toner cartridge that the machine is turned...
Users Manual - English
Page 74
...off the machine's power switch or open the front cover until the LCD clears the Please Wait message and returns to cool down . WARNING HOT SURFACE After you touch the internal parts of the machine. If toner scatters on your hands or clothes, immediately wipe or wash it in case you place the... drum unit and toner cartridge assembly on for the machine to Ready mode. CAUTION We recommend that you...
...off the machine's power switch or open the front cover until the LCD clears the Please Wait message and returns to cool down . WARNING HOT SURFACE After you touch the internal parts of the machine. If toner scatters on your hands or clothes, immediately wipe or wash it in case you place the... drum unit and toner cartridge assembly on for the machine to Ready mode. CAUTION We recommend that you...
Users Manual - English
Page 80
...line. Error Message Access Denied Cartridge Error Comm.Error Connection Fail Cooling Down Wait for several minutes. The toner cartridge is restricted by yourself. The temperature of the drum unit or toner cartridge is not spinning do one of the following: (For MFC-7360N and MFC-7460DN ) ...Check the other fax machine's polling setup. B Troubleshooting B Error and maintenance messages B As with any sophisticated office product, errors may occur and consumable items may need more help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips: Visit us at http://...
...line. Error Message Access Denied Cartridge Error Comm.Error Connection Fail Cooling Down Wait for several minutes. The toner cartridge is restricted by yourself. The temperature of the drum unit or toner cartridge is not spinning do one of the following: (For MFC-7360N and MFC-7460DN ) ...Check the other fax machine's polling setup. B Troubleshooting B Error and maintenance messages B As with any sophisticated office product, errors may occur and consumable items may need more help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips: Visit us at http://...
Users Manual - English
Page 82
...-up roller may need to check your Function Lock 2.0 for several minutes, then reconnect it. If the problem continues, call Brother Customer Service. machine on page 80.) The paper is jammed inside the machine machine. answer or is turned off. tray on page 72...Rear Jam Tray Limit Exceeded Manual Feed No Paper No Response/Busy No Toner Cause Action The machine has a mechanical problem. (For MFC-7360N and MFC-7460DN) Received fax messages still in memory will not lose any important messages. Then press Start. If the problem is not installed ...
...-up roller may need to check your Function Lock 2.0 for several minutes, then reconnect it. If the problem continues, call Brother Customer Service. machine on page 80.) The paper is jammed inside the machine machine. answer or is turned off. tray on page 72...Rear Jam Tray Limit Exceeded Manual Feed No Paper No Response/Busy No Toner Cause Action The machine has a mechanical problem. (For MFC-7360N and MFC-7460DN) Received fax messages still in memory will not lose any important messages. Then press Start. If the problem is not installed ...
Users Manual - English
Page 84
...machine will stop printing until the LCD shows Toner Ended. The machine has a mechanical problem. (For MFC-7360N and MFC-7460DN ) See Transferring your faxes or Fax Journal report on page 69 before you get a Replace Toner message. 68 Then, disconnect the machine from ...the toner cartridge on page 17.) Replace the toner cartridge with a new and unused original Brother toner cartridge. Buy a new toner cartridge before disconnecting the machine so you have set the Toner setting to Continue, the machine will not lose any important messages. For how to replace the toner cartridge...
...machine will stop printing until the LCD shows Toner Ended. The machine has a mechanical problem. (For MFC-7360N and MFC-7460DN ) See Transferring your faxes or Fax Journal report on page 69 before you get a Replace Toner message. 68 Then, disconnect the machine from ...the toner cartridge on page 17.) Replace the toner cartridge with a new and unused original Brother toner cartridge. Buy a new toner cartridge before disconnecting the machine so you have set the Toner setting to Continue, the machine will not lose any important messages. For how to replace the toner cartridge...
Users Manual - English
Page 102
...to access the Setup Receive and Setup Send menus. Right-click Brother MFC-XXXX Printer. Make sure that Use Printer Offline is dirty. (See Cleaning the scanner in and the power switch is turned on. Check that the toner cartridge and drum unit are typically caused by dirt or correction... fluid on page 64.) Check that the correct printer driver has been installed and chosen. Check to see if the LCD is showing an error message. (See Error and maintenance messages on the glass ...
...to access the Setup Receive and Setup Send menus. Right-click Brother MFC-XXXX Printer. Make sure that Use Printer Offline is dirty. (See Cleaning the scanner in and the power switch is turned on. Check that the toner cartridge and drum unit are typically caused by dirt or correction... fluid on page 64.) Check that the correct printer driver has been installed and chosen. Check to see if the LCD is showing an error message. (See Error and maintenance messages on the glass ...
Users Manual - English
Page 104
...the Advanced User's Guide. If the LCD shows the Paper Jam message and you should straighten it. The LCD shows No Paper or a Paper Jam message. Suggestions Try to Off in the machine menu settings. (See Toner Save in Chapter 1 of paper in the paper tray, and then try...and other print media on page 17.) The Paper Type setting may be incorrect for laser machines. (For details, see Error and maintenance messages on page 72.) Print quality difficulties Difficulties Printed pages are smeared. See Cleaning the paper pick-up roller. Software difficulties (continued) Difficulties ...
...the Advanced User's Guide. If the LCD shows the Paper Jam message and you should straighten it. The LCD shows No Paper or a Paper Jam message. Suggestions Try to Off in the machine menu settings. (See Toner Save in Chapter 1 of paper in the paper tray, and then try...and other print media on page 17.) The Paper Type setting may be incorrect for laser machines. (For details, see Error and maintenance messages on page 72.) Print quality difficulties Difficulties Printed pages are smeared. See Cleaning the paper pick-up roller. Software difficulties (continued) Difficulties ...
Users Manual - English
Page 153
...Unable XX 66 No Paper 66 Out of Memory 67 Print Unable XX 67 Replace Drum 60 Replace Toner 53 Scan Unable XX 68 Toner Ended 53 Toner Low 53 Extension telephone, using the Address Book key 40 Distinctive ring 32 choosing ring pattern 33 ...messages on LCD 64 Comm. i product support i service centers i Solutions Center i warranties iii, iv, vi C Cleaning corona wire 58 Connecting external TAD (answering machine) .......35 external telephone 36 Consumable items 52 ControlCenter See Software User's Guide Control panel overview 6 Copy 48 keys 8 Cordless telephone (non-Brother...
...Unable XX 66 No Paper 66 Out of Memory 67 Print Unable XX 67 Replace Drum 60 Replace Toner 53 Scan Unable XX 68 Toner Ended 53 Toner Low 53 Extension telephone, using the Address Book key 40 Distinctive ring 32 choosing ring pattern 33 ...messages on LCD 64 Comm. i product support i service centers i Solutions Center i warranties iii, iv, vi C Cleaning corona wire 58 Connecting external TAD (answering machine) .......35 external telephone 36 Consumable items 52 ControlCenter See Software User's Guide Control panel overview 6 Copy 48 keys 8 Cordless telephone (non-Brother...
Users Manual - English
Page 154
... ring time (double-ring 30 fax receive code 38 ring delay 30 telephone answer code 38 Folio 17 G Gray scale 128, 130 H HELP LCD messages 104 Menu Table 105 Hook key 8, 37 I Ident-A-Call 32 Ident-A-Ring 32 J Jacks EXT external telephone 36 TAD (answering machine 35 L Labels...Machine information how to reset the machine 103 reset functions 102 serial number 102 Macintosh See Software User's Guide Maintenance, routine replacing drum unit 59 toner cartridge 53 Manual dialing 39 receive 27, 29 Menu Table 105 Mode, entering copy 48 fax 25 scan 8 Multi-line connections (PBX 36...
... ring time (double-ring 30 fax receive code 38 ring delay 30 telephone answer code 38 Folio 17 G Gray scale 128, 130 H HELP LCD messages 104 Menu Table 105 Hook key 8, 37 I Ident-A-Call 32 Ident-A-Ring 32 J Jacks EXT external telephone 36 TAD (answering machine 35 L Labels...Machine information how to reset the machine 103 reset functions 102 serial number 102 Macintosh See Software User's Guide Maintenance, routine replacing drum unit 59 toner cartridge 53 Manual dialing 39 receive 27, 29 Menu Table 105 Mode, entering copy 48 fax 25 scan 8 Multi-line connections (PBX 36...
Users Manual - English
Page 156
... Ring 32 Telephone line connections 35 difficulties 82 interference 91 multi-line (PBX 36 Text, entering 122 Toner cartridge replacing 53 Troubleshooting 64 document jam 70, 71 error messages on LCD 64 if you are having difficulty copy quality 86 incoming calls 85 network 89 paper handling ...88 print quality 88 printing 82, 86 receiving faxes 83 scanning 87 sending faxes 85 software 87 telephone line 91 maintenance messages on LCD ...........64 paper jam 72, 73, 75, 80 V Voice Mail 32 VoIP 91 W Warranties Canada vi Notice-Disclaimer iii USA ...
... Ring 32 Telephone line connections 35 difficulties 82 interference 91 multi-line (PBX 36 Text, entering 122 Toner cartridge replacing 53 Troubleshooting 64 document jam 70, 71 error messages on LCD 64 if you are having difficulty copy quality 86 incoming calls 85 network 89 paper handling ...88 print quality 88 printing 82, 86 receiving faxes 83 scanning 87 sending faxes 85 software 87 telephone line 91 maintenance messages on LCD ...........64 paper jam 72, 73, 75, 80 V Voice Mail 32 VoIP 91 W Warranties Canada vi Notice-Disclaimer iii USA ...
Advanced Users Manual - English
Page 57
...When you replace the toner cartridge or the drum unit, make sure that contain ammonia, alcohol, any type of spray, or any important messages, see Transferring your faxes or Fax Journal report in the Safety and Legal booklet for how to clean the machine. Note (For MFC-7360N and MFC-7460DN) To prevent ...you clean the inside of the machine. Unplug the telephone line cord first, disconnect all cables, and then unplug the power cord from losing any type of flammable substance to inhale toner. A Be careful not to clean the...
...When you replace the toner cartridge or the drum unit, make sure that contain ammonia, alcohol, any type of spray, or any important messages, see Transferring your faxes or Fax Journal report in the Safety and Legal booklet for how to clean the machine. Note (For MFC-7360N and MFC-7460DN) To prevent ...you clean the inside of the machine. Unplug the telephone line cord first, disconnect all cables, and then unplug the power cord from losing any type of flammable substance to inhale toner. A Be careful not to clean the...
Advanced Users Manual - English
Page 65
...the power cord from losing important messages, see Transferring your faxes or Fax Journal report in properly, the green lock lever will lift automatically. Cleaning the paper pick-up rollers as follows: a Turn off the machine's power switch. Note (MFC-7360N and MFC-7460DN) To prevent you put the... cartridge in Appendix B of the Basic User's Guide. 59 Routine maintenance h Put the drum unit and toner cartridge assembly back in the machine.
...the power cord from losing important messages, see Transferring your faxes or Fax Journal report in properly, the green lock lever will lift automatically. Cleaning the paper pick-up rollers as follows: a Turn off the machine's power switch. Note (MFC-7360N and MFC-7460DN) To prevent you put the... cartridge in Appendix B of the Basic User's Guide. 59 Routine maintenance h Put the drum unit and toner cartridge assembly back in the machine.
Basics Guide
Page 13
... a scanner driver 51 A Routine maintenance 52 Replacing the consumable items 52 Replacing the toner cartridge 53 Cleaning the corona wire 58 Replacing the drum unit 59 B Troubleshooting 64 Error and maintenance messages 64 Transferring your faxes or Fax Journal report 69 Document Jams 70 Document is jammed ...jammed at the back of the machine 73 Paper is jammed inside the machine 75 Paper is jammed in the Duplex Tray (MFC-7460DN and MFC-7860DW)..... 80 If you are having difficulty with your machine 82 Setting Dial Tone detection 91 Telephone line interference 91 Improving the...
... a scanner driver 51 A Routine maintenance 52 Replacing the consumable items 52 Replacing the toner cartridge 53 Cleaning the corona wire 58 Replacing the drum unit 59 B Troubleshooting 64 Error and maintenance messages 64 Transferring your faxes or Fax Journal report 69 Document Jams 70 Document is jammed ...jammed at the back of the machine 73 Paper is jammed inside the machine 75 Paper is jammed in the Duplex Tray (MFC-7460DN and MFC-7860DW)..... 80 If you are having difficulty with your machine 82 Setting Dial Tone detection 91 Telephone line interference 91 Improving the...
Basics Guide
Page 69
... choose Continue). A new and unused genuine Brother toner cartridge will vary depending on page 52. The High Yield toner cartridge can print approximately 1,200 pages 1. Note • It is running low, the LCD shows Toner Low. The Standard toner cartridge can print approximately 2,600 pages 1. Replace Toner A When the following message appears on . 53 Routine maintenance Replacing...
... choose Continue). A new and unused genuine Brother toner cartridge will vary depending on page 52. The High Yield toner cartridge can print approximately 1,200 pages 1. Note • It is running low, the LCD shows Toner Low. The Standard toner cartridge can print approximately 2,600 pages 1. Replace Toner A When the following message appears on . 53 Routine maintenance Replacing...
Basics Guide
Page 74
... Note After replacing the toner cartridge, DO NOT turn off with a sheet of disposable paper or cloth underneath it off the machine's power switch or open the front cover until the LCD clears the Please Wait message and returns to cool down before you touch the internal parts of the machine ...will be extremely hot. CAUTION We recommend that you have just used the machine, some internal parts of the machine. If toner scatters on for the machine to cool ...
... Note After replacing the toner cartridge, DO NOT turn off with a sheet of disposable paper or cloth underneath it off the machine's power switch or open the front cover until the LCD clears the Please Wait message and returns to cool down before you touch the internal parts of the machine ...will be extremely hot. CAUTION We recommend that you have just used the machine, some internal parts of the machine. If toner scatters on for the machine to cool ...
Basics Guide
Page 80
...fax machine Check the other fax machine's polling setup. The toner cartridge is too hot. Send the fax again or connect the machine to check your telephone line. The temperature of the following: (For MFC-7360N and MFC-7460DN ) See Transferring your faxes or Fax Journal report on... need to check your Secure Function Lock Settings. B Troubleshooting B Error and maintenance messages B As with any sophisticated office product, errors may occur and consumable items may need more help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips: Visit us at http://solutions...
...fax machine Check the other fax machine's polling setup. The toner cartridge is too hot. Send the fax again or connect the machine to check your telephone line. The temperature of the following: (For MFC-7360N and MFC-7460DN ) See Transferring your faxes or Fax Journal report on... need to check your Secure Function Lock Settings. B Troubleshooting B Error and maintenance messages B As with any sophisticated office product, errors may occur and consumable items may need more help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips: Visit us at http://solutions...
Basics Guide
Page 82
...check your Function Lock 2.0 for several minutes, then reconnect it . (For MFC-7860DW) Disconnect the machine from the power for several minutes and then reconnect it . If the problem continues, call Brother Customer Service. machine on page 69 before disconnecting the machine so you dialed...Jam Tray Limit Exceeded Manual Feed No Paper No Response/Busy No Toner Cause Action The machine has a mechanical problem. (For MFC-7360N and MFC-7460DN) Received fax messages still in memory will not lose any important messages. The paper is jammed in the duplex tray at the back...
...check your Function Lock 2.0 for several minutes, then reconnect it . (For MFC-7860DW) Disconnect the machine from the power for several minutes and then reconnect it . If the problem continues, call Brother Customer Service. machine on page 69 before disconnecting the machine so you dialed...Jam Tray Limit Exceeded Manual Feed No Paper No Response/Busy No Toner Cause Action The machine has a mechanical problem. (For MFC-7360N and MFC-7460DN) Received fax messages still in memory will not lose any important messages. The paper is jammed in the duplex tray at the back...
Basics Guide
Page 84
... reconnect it. If the problem continues, call Brother Customer Service. Error Message Replace Toner Scan Unable XX Size Error DX Size mismatch Toner Ended Toner Low Cause Action The machine will stop printing until the LCD shows Toner Ended. The machine has a mechanical problem. (For MFC-7360N and MFC-7460DN ) See Transferring your faxes or Fax Journal...
... reconnect it. If the problem continues, call Brother Customer Service. Error Message Replace Toner Scan Unable XX Size Error DX Size mismatch Toner Ended Toner Low Cause Action The machine will stop printing until the LCD shows Toner Ended. The machine has a mechanical problem. (For MFC-7360N and MFC-7460DN ) See Transferring your faxes or Fax Journal...
Basics Guide
Page 102
... User's Guide and Cleaning the corona wire on page 58.) Make sure you try to turn on Fax mode. Right-click Brother MFC-XXXX Printer. Right-click Brother MFC-XXXX Printer. Menu access difficulties Difficulties The machine beeps when you are loading the document properly. (See Using the automatic document ... maintenance messages on both the machine and your Secure Function Lock Settings. Black vertical lines on copies are typically caused by dirt or correction fluid on the glass strip, or the corona wire is in and the power switch is turned on. Check that the toner cartridge...
... User's Guide and Cleaning the corona wire on page 58.) Make sure you try to turn on Fax mode. Right-click Brother MFC-XXXX Printer. Right-click Brother MFC-XXXX Printer. Menu access difficulties Difficulties The machine beeps when you are loading the document properly. (See Using the automatic document ... maintenance messages on both the machine and your Secure Function Lock Settings. Black vertical lines on copies are typically caused by dirt or correction fluid on the glass strip, or the corona wire is in and the power switch is turned on. Check that the toner cartridge...